Plusnet Outage Report in Undy, Monmouthshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Undy, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Undy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Undy, Monmouthshire, Wales
The most recent Plusnet outage reports came from the following cities: Bristol and Newport.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Undy, Wales
Latest outage, problems and issue reports in Undy and nearby locations:
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rhiannon jones (@nonny853735) reported from Pontypool, Wales
@Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.
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rhiannon jones (@nonny853735) reported from Pontypool, Wales
@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
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rhiannon jones (@nonny853735) reported from Pontypool, Wales
No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.
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Sean O'Connor (@SeanOConnor6) reported from Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Sean O'Connor (@SeanOConnor6) reported from Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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SHOSH (@Shosh_ukG) reported from Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman (@DeeRocker) reported from Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Danni Rochman (@DeeRocker) reported from Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Joanna (@joannas94) reported from Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisThomasLuke (@Chris_TLT) reported
@Plusnet why does it take so long to fix a problem with you guys? Or is it a rough time? My friends are with you and live 5 minute walk away from me and theirs is fine?
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Maureen Grayson #RejoinEU (@BagladyM) reported
@npje @TalkTalk They left me without Internet for 13 days!!! Blamed my old router initially and refused to send an engineer. When Open Reach turned up (5 days later), a fault at the exchange was identified. This 'fault' was never rectified! Switched to @Plusnet. Internet restored in 5 seconds!
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Lanky B - Person of Tall ⬆️ (@Pete_Bassist) reported
@DrChrisParry @sky One thing to remember, openreach provide the cabling for all the ADSL connections, sky, BT, Plusnet, everyone, it's openreach that are ****.. I would avoid Sky they ramp up prices..
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported
@dshensmith In the long list of crappy internet service providers virgin trawls the depths alongside the likes of EE, Plusnet & TalkTalk. If you want a service that just works & you also want proper UK based technical support & customer service when it doesn’t then the field is very small.
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Jan, no farmers, no food (@jhall_m25) reported
@DrChrisParry @sky Plusnet Chris, they're brilliant. I've been with them for years. I never have cause to call them but if I'm sorting out an upgrade or renewing my contract, a real person answers the phone promptly and are very efficient
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yoo hoo (@frankensteirer) reported
@Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?
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John craig Sinclair (@JohncraigSincl2) reported
@NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated
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Toby Williams (@TobyWil29137781) reported
@Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks
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John craig Sinclair (@JohncraigSincl2) reported
@Plusnet phone customer services are absolutely useless
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whizzBang (@pethome43) reported
@Plusnet any ideas when the outage in CT14 9LQ will be fixed?