Plusnet

Plusnet Outage Report in Undy, Monmouthshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Undy, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Undy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Undy, Monmouthshire, Wales 12/07/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Undy, Monmouthshire, Wales

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Undy, Wales

Latest outage, problems and issue reports in Undy and nearby locations:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ric_ako Ricako (@ric_ako) reported

    @Plusnet Morning, could you check to see if my service is due to switch on today? My old service has now ended, and I have received the plus net router, but have had no confirmation text or email about connecting your equipment

  • MrHadz Mr Hadz (@MrHadz) reported

    @B__Rani @virginmedia I've used PlusNet many times over the years and never had a problem. Saying that, Sky and BT have also been OK if more expensive

  • Seani_D_ Sean Denny (@Seani_D_) reported

    @Plusnet I didn’t realise you were going to let the payment fail - is this going to affect my credit score?

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Hi there, I've just received an email about this bill and pending payment: 'We'll soon be taking a payment of £15.81 for your service. This will leave your account on or after 26th July 2021.' Would you mind confirming? I was told the first month would be free. Thanks!

  • kernowrach Rach Reeve (@kernowrach) reported

    @sarahdal You can report spam texts by forwarding to 7726 (spells SPAM). It'll ask you what number it came from. The sender will be blocked and providers investigate when they get enough reports. I can't do this on Plusnet as they don't support texting short numbers but most providers do

  • 2mimik Maria (@2mimik) reported

    @Plusnet Your tweets are cute but you are not getting engagement maybe because people are unhappy with the service and the high cost. But don't be put out and keep tweeting. I always read your tweets:)

  • ValerieLaw15 Valerie Law (@ValerieLaw15) reported

    @Plusnet no mobile signal for the third day running. This is happening regularly. What is the issue?

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    And again @Plusnet. Why is your service so temperamental? It goes off for 30-60 seconds then comes back on fine but it interrupts anything you are doing!

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    @Plusnet And infact the last update to the router software was 14th July which is exactly around the time the issues started?!

  • Dat_Demi1 ᴅᴇᴍɪ. (@Dat_Demi1) reported

    Plusnet Internet is ****