Plusnet

Plusnet Outage Report in Tranent, East Lothian, Scotland

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The latest reports from users having issues in Tranent come from postal codes EH33.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tranent, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tranent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tranent, East Lothian, Scotland 12/28/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tranent, East Lothian, Scotland

The most recent Plusnet outage reports came from the following cities: Tranent and Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomTranent Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail

Community Discussion

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Plusnet Issues Reports Near Tranent, Scotland

Latest outage, problems and issue reports in Tranent and nearby locations:

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • Markiimg Mark G G (@Markiimg) reported from North Berwick, Scotland

    @plusnethelp ffs just read through the customer messages - now realised that #plusnet is a extremely poor company, like bottom of the pile. If anyone is interested in joining plusnet then PLEASE DO NOT - regardless of how cheap it is - customer service is appalling

  • addierfc adam kinnear (@addierfc) reported from Ormiston, Scotland

    @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • ISaidAye Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • ollie_djw Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • Markiimg Mark G G (@Markiimg) reported from North Berwick, Scotland

    @plusnethelp your customer service is appalling - your call center is not accepting any calls. How can this be allowed? Absolutely horrendous service - I can't even call to disconnect my service. Very very poor service. 0/10 #plusnet #poorcustomerservice #BadCustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NSMHD nsmmedia 🏳️‍🌈 (@NSMHD) reported

    @Plusnet setup a static IP on our broadband account last Saturday but despite rebooting the router its still a dynamic one don't want to get charged again for removing and re-adding can you help?

  • paul__hilton paul (@paul__hilton) reported

    @Plusnet There's lots of errors for Liverpool on connection sites...

  • ekbetts Emily Betts (@ekbetts) reported

    @Plusnet my internet connection is diabolical and has been for some time. Please help

  • Plusnet Plusnet (@Plusnet) reported

    @Holly_dingbat Hi Holly, I'm sorry to hear you're having trouble calling us. What department are you trying to contact and what specific number did you try? -Tony Plusnet Sheffield

  • ManagementDandO dandomanagement (@ManagementDandO) reported

    @plusnet trying to cancel an account for someone who left their property in February as they have Alzheimer's - not a very understanding company to deal with.

  • ydrol ydrol (@ydrol) reported

    Internet Outage: Both my mum (Plusnet/SW London) and I (Zen/RTW) had internet outages last night and failover protection kicked in. I suspect it was Google DNS Issue - as I've configured it on both.. Might switch back to local

  • ManagementDandO dandomanagement (@ManagementDandO) reported

    @Plusnet Looks like you opened an account for someone who has not lived at an address and the person paying for the account can't cancel it ???

  • JON_D84 Jon D (@JON_D84) reported

    @ShineyCat @plusnethelp @Plusnet Counting down the days until we can leave for the same reason! Terrible service!

  • JacquieCT JacquieCT (@JacquieCT) reported

    @Plusnet The speed is better this morning, so the problem is clearly an intermittant one. you can see from my 1st tweet that I was getting very slow speeds last night. I'm not sure what to do now, as I don't feel my problem has been resolved. Best wishes

  • doomsdaymeIody Cara👁👄👁 (@doomsdaymeIody) reported

    @ineedarennie Tell him I said cancel the plusnet