Plusnet Outage Report in Torquay, Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Torquay come from postal codes TQ1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Plusnet
Plusnet is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent Plusnet outage reports came from the following cities: Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Wi-fi | |
| Exmouth |
Phone | |
| Newton Abbot |
Internet | |
| Totnes |
Internet | |
| Torquay |
Wi-fi | |
| Dawlish |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Vanessa Booty
(@Vanessabooty1) reported
from
Bickington, England
@Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony j lee
(@leeda1974) reported
@Plusnet @plusnethelp day 3 with no internet and still no closer to a resolution 😤😢
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Tommy Storey 💙
(@Hunkchunkalmond) reported
@MartinSLewis Think it's about £21 but would rather pay more than be stuck with Plusnet, they were awful up until we left them late last year.
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Sarra
(@sjg_001) reported
@MarcAllera it’s time you realised how your plusnet staff lie about refunds !! Cancelled a NEVER CONNECTED contract on 13th feb still waiting for a refund !! Maybe I’ll just start legal action for deception
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Katy B Designs
(@KatyBDesigns) reported
@OpenreachHelp please explain the repeat outages in Lees, Oldham. Plusnet can't say if it's planned or emergency. So far we were off all yesterday and 5hrs off today. Tried ringing you and have never heard anything so unhelpful as the recorded message! Need to work and can't.
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Karen 💙 Davies
(@karenedavies68) reported
@deetsy Had terrible problems with EE internet, they wouldn't believe that we couldn't get online because we could use the phone. Many hours wasted on the call centre. Switched to Plusnet and haven't looked back. The adverts are right, really good customer service.
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Cloughie 🏆
(@cluffy84) reported
@ShellEnergyHome I have now had enough of Shell Energy Broadband! I desperately want to return to @Plusnet. I wish I'd never left them. I never use wifi on my phone, neither does my wife. The only things that now use the wifi provided by Shell is the Amazon stick and the.. (1/2)
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Joshua Keenes
(@joshkeenes) reported
@plusnethelp @Plusnet hi, my internet randomly cut out dead on 1am tonight and I haven’t been able to get it online since with various reboots, restarts etc. Can you please resolve ASAP as I work from home. Thanks.
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Cloughie 🏆
(@cluffy84) reported
Tablet. They're both connected via ethernet cable. It's absolutely ridiculous. I have tried to get this sorted via Twitter private messages but no one knows why it's not working. I've just had enough and desperately want to return to Plusnet. We only left as Shell had a deal.
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A Hughes
(@Dalhug_98) reported
@plusnethelp My new Plusnet router has a weaker WIfi signal tham a six year old Talk Talk router. Do not sign up with them unless you live in a bedsit!
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T Lucy 💙
(@tlucy47) reported
Hi @Plusnet please advise why my renewal offer is for £27.99/mo for 18 months yet a new customer can get the same package for £22.99/mo for 12 months. I'm regretting to buying line saver last October. Thanks.