Plusnet Outage Report in Tenterden, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tenterden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Tenterden, Kent, England
The most recent Plusnet outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Ashford |
Wi-fi | |
| New Romney |
Internet | |
| Tenterden |
Internet | |
| Ashford |
Internet | |
| Ashford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tenterden, England
Latest outage, problems and issue reports in Tenterden and nearby locations:
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Bill Fox
(@BillfoxUk) reported
from
Lydd, England
@Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Darlene St Louis
(@DarleneStLouis3) reported
@emptyplod @plusnethelp Can someone from your customer service or technical support contact me - I am at my wits end trying to get a response from Plusnet
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Rory Presses 📺 buttons 🌱
(@ButtonsPressing) reported
@plusnethelp is plusnet down in South Manchester please?
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Tina Beattie
(@TinaBeattie) reported
6 weeks after moving house still no proper internet. @Plusnet messed up so we changed to BT Broadband @bt_uk. They've botched our connection and can't guarantee a fix before 30 Dec. I'm paying to use my phone as a hotspot. No streaming etc. over Christmas. 😡
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Michael Jackson
(@mrjackson90) reported
@plusnethelp I have tried the wireless troubleshooting recommended by plusnet and it doesn't work. I also installed a mesh WiFi system which I have now removed and am still getting the same issues
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Sue Whittle
(@SueSuewhittle3) reported
Plusnet. Well where do I begin. The worst Broadband supplier out there!!!! Changed companies 9 days ago. No broadband, customer services are almost impossible to speak to. 3 different stories from technical team. I want to cancel my subscription but they want a cancellation fee!
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Liz Lemon
(@Liz_Lemon_CoolJ) reported
@Plusnet far from the award winning customer service you claim! Please also don’t blame Covid because sky’s customer service during the same period has been exemplary and reliable
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Jodie Brown
(@jodie_m_brown) reported
@plusnethelp I tried to join plusnet with your Black Friday deals, and twice my order has failed because my current provider has rejected the switch request. Your phone lines are unavailable. How can I resolve this or cancel my subscription as this is such poor service?
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Michael Jackson
(@mrjackson90) reported
@plusnethelp I am aware that you cannot comment on the mesh system but I am informing you of this to demonstrate that it is NOT a wifi issue as I have invested my own money to try and resolve the issues I have got. I have tried the diagnostic steps with the plusnet hub and it has not improved
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Matt Hutchinson
(@sheffieldMattUK) reported
@Plusnet my internet speed i recieve is the absolute worst from you guys i cant believe you get away with charging me for this shocking service.
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Tina Beattie
(@TinaBeattie) reported
6 weeks on getting an internet connection after moving house is driving me nuts. @Plusnet messed up so we changed to @BT_BTBROADBAND. They've botched our connection and can't guarantee a fix before 30 Dec. I'm paying to use my phone as a hotspot. No streaming etc. over Christmas.