Plusnet Outage Report in Tenterden, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tenterden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (8%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Tenterden, England
Latest outage, problems and issue reports in Tenterden and nearby locations:
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Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Rose Gold (@RrmetroldRose) reported from Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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Bill Fox (@BillfoxUk) reported from Lydd, England
@Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.
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Rose Gold (@RrmetroldRose) reported from Ashford, England
@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda (@MooManda) reported
@Plusnet internet down in Surbiton since 5pm yesterday and no indication when it will be resolved. @bt_uk isn’t helpful. I’m isolating and need it for work.
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Jason Jardine (@JasonAJardine) reported
A quick Twitter search of @EE and Towcester suggests their mobile phone signal has been poor to nonexistent in the town for years and they've done nothing to.improve it. This explains why my @Plusnet mobile service is dreadful.
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Emma Grace (@egrace1968) reported
@Plusnet getting hacked off now. No service from 12 September to 7 October and went off again on 14th October. I have no phone to call you to sort this out.
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Mike (@Swiftlylearning) reported
Great start to changing broadband contract. @TalkTalk cut us off without telling us, despite us still having a few days left on the contract. Also @Plusnet only just dispatched the router today and their “award winning” customer service don’t start work until 8am. Brilliant.
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Tommy Maguire (@RationalPanic) reported
@BeansInYourBum @MatthewStadlen @CentreLeft_ Though Sky and TalkTalk do have a switching service for user email accounts, you can hold on to your Plusnet and BT for an additional monthly fee after your service switches.
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Antoinette Daniel (@Antoinette_JH) reported
@Plusnet Is anyone else experiencing connection problems this evening?
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Peter Lyall (@missedmycue) reported
@Plusnet Hi.I upgraded my broadband last month to the 58-63Mb download speed but I am still only running at 16 to 17 Mb but getting charged more. So in essence I am paying more for a worse service. Can you improve this please?
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elyob (@elyob) reported from Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Ian Barrie (@Bazman500) reported
@Plusnet … three time slots, I just need an engineer when you are next available. We are at home all week 24/7. Just please tell me when the person is popping round and we will have tea and biscuits ready. Honestly, just fix it ASAP. Please.
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smartesthorse (@smartesthorse) reported
@virginmedia Virgin was down 6 days in 2 weeks faults with cable repeated outages thfought the year I get told by YOU to run diagnostics !!! Unhelpful. Paying £52 month Plusnet £28 they much better customer services