Plusnet outages and service status in Swinton, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Swinton, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- Phone (67%)
- Wi-fi (33%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swinton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swinton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Swinton, England
The most recent Plusnet outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Wi-fi | 24 days ago |
|
Sheffield
|
Phone | 27 days ago |
|
Sheffield
|
Phone | 28 days ago |
|
Barnsley
|
Wi-fi | 4 months ago |
|
Doncaster
|
5 months ago | |
|
Sheffield
|
Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swinton, England
Latest outage, problems and issue reports in Swinton and nearby locations:
-
Richard Parker (@Richard_Parker) reported from Doncaster, England@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?
-
Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Emma Chapman (@emmachapman74) reported from Sheffield, England@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
-
Mick Steer (@micksteer) reported from Dodworth, England@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
-
Gavin Wood (@Woodgavaroo) reported from Conisbrough, England@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
-
Ryan (@hydey17) reported from Hemsworth, England@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
-
Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
-
Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, EnglandMy internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
-
Freddie Coates (@FredCoates1999) reported from Sheffield, England@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
-
#StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
-
Romulo Alex (@romuloalex_) reported from Sheffield, Englandbeing in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
-
Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
-
suntattoo66 (@suntattoo66) reported from Sheffield, England@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
-
Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
-
Fiona Radford (@feefee2410) reported from Harthill with Woodall, England@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
-
Clare (@Clare231965) reported from Darton, EnglandSo Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
-
Michael Brennan (@mickthewelder) reported from Doncaster, England@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.
-
Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
-
Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Richard Parker (@Richard_Parker) reported from Doncaster, EnglandThat’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Citizen #376894 (@yidsnee) reported@biggle1908 With Virgin your internet speed will drop drastically when kids are on school holidays - the contention ratio they use is horrible. I'm very happy with @Plusnet for my full fibre internet - in the many years I've been with them, it's been hassle-free.
-
Jacqui Langstead (@mizpah68) reported@Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you
-
Nicky Robson (@Nicky_Robson) reported@Plusnet I've tried number of times and they still refuse. Plusnet have taken a payment after my father's death and refuse to talk to me and even refuse to take a complaint without his username which I don't know. How about you dm me to arrange someone to sort this out?
-
Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported@Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?
-
visceralview (@visceralview) reportedCancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?
-
Jay (@Jason87r) reportedDear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!
-
Rockposer Dot Com (@rockposer) reportedIt's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach
-
Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
-
Sarah loopy (@Sarahlewp) reported@EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !
-
exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET