Plusnet

Plusnet Outage Report in Sudbury, Suffolk, England

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The latest reports from users having issues in Sudbury come from postal codes CO10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sudbury, Suffolk, England 04/24/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Braintree, Colchester and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Internet
United KingdomColchester Internet
United KingdomSudbury Internet
United KingdomSudbury E-mail
United KingdomStowmarket Phone
United KingdomStowmarket TV

Community Discussion

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Plusnet Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpitcol Colin Weir (@grumpitcol) reported

    @kathrynjohnston I’ve been having this problem for months, contacted Plusnet and they seem incapable of resolving issue and somewhat uninterested in trying to resolve.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet a manager was supposed to ring me at 2pm today is this the way to treat customers

  • MrsVRE MrsV RE 🌈 (@MrsVRE) reported

    @Plusnet you've sent me an email about a refund due and told me to log into my account. Problem is: you've deleted my account as I'm no longer a customer. Please could you get in touch with me as I'm not sure how to proceed!

  • gman1406 Gareth (@gman1406) reported

    @Plusnet Hi my internet has been down again since about 2pm with no sign of it working. Happened on Monday too but seemed to resolve itself after a while, unlike today. Can you look into this please.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Did you know when I'm told a manager is to ring me at 2pm and know one does its not good customer service at all ...

  • danmc76 dm (@danmc76) reported

    @itsPaulinaIrena @Plusnet @plusnethelp Awful service provider and service!

  • JasonCantrill Jason Cantrill (@JasonCantrill) reported

    @Plusnet The service from you is appalling. To wait more than a week for a new router is unacceptable. Customer services have lied and we have been fobbed off on nervous occasions. I recommend to those that they find another provider.

  • JoeMcke97475279 Joe Mckenzie (@JoeMcke97475279) reported

    @Plusnet oh yes please anything to get a service

  • jonnosbabe Claire Johnson (@jonnosbabe) reported

    @Plusnet Glad u had a good night, u didn't have ur Internet go off mid film did u like I did? Thanks plusnet no Internet and no service with NO WAY TO CONTACT YOU TILL 8AM 🤬

  • graceolivia92 Grace (@graceolivia92) reported

    @Plusnet hi, my wifi connection is horrible for the past week. The download can went from 10mbps to 1 mbps within minutes. The upload speed never passed 1mbps. How to solve this?