Plusnet

Plusnet Outage Report in Sudbury, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sudbury, Suffolk, England 05/15/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Braintree, Colchester and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Internet
United KingdomColchester Internet
United KingdomSudbury Internet
United KingdomSudbury E-mail
United KingdomStowmarket Phone
United KingdomStowmarket TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Not quite sure an 8pm cut off for support is sufficient for the world we live in.

  • Plusnet Plusnet (@Plusnet) reported

    @oldmangaming78 Hi Phill, sorry to hear this - we're aware of an issue between BT and Plusnet causing this issue with some customers BT Sport apps, this is being investigated, I do apologise for the inconvenience. - Jess, Plusnet Leeds 🌻

  • 8dc6 David Colligan (@8dc6) reported

    Hi @Plusnet my SIM card hasn't arrived. My account has been ported over to Plusnet, but I am unable to make a call to speak to customer service as I don't have the SIM card. This situation reminds me of 1960s song There's a Hole in My Bucket by Harry Belafonte. Please help ❌📞

  • leehal Lee Halbert (@leehal) reported

    @ZenMezzer Plusnet for broadband. Don’t use a landline for calls. Just renewed my contract. Been great with technical issues.

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Please can you PUT down your effin mulled wine and get back to me on my repeated reporting of zero internet.

  • fkrjd Frank Lingard (@fkrjd) reported

    @Plusnet I have been a customer from the force 9 days that's around 21 years. Any chance I could get one, please?

  • jmc_hughy Jenny McHugh (@jmc_hughy) reported

    @andykingsoton @Plusnet @BT It's alright! Good to know that they're all crap I guess! #nationalise

  • Plusnet Plusnet (@Plusnet) reported

    @McWojjed Hi Roger, I'm sorry to hear you're having issues with your email. Can you please advise what specifically is happening when you're trying to access your emails through webmail? -Tony Plusnet Sheffield

  • MeganAbbott_ Megan Abbott (@MeganAbbott_) reported

    @plusnethelp @Plusnet Please can you tell me what is going on with the upload and download speed in Canterbury for the last month?!?! Impossible to submit a complaint via your website #plusnet #plusnethelp

  • lhsaapso1 Jennifer Johnson (@lhsaapso1) reported

    @Plusnet I have been waiting for 3 days and my sim still hasn't arrived so I am unable to ring or tex, I live on my own so it's worrying if there is an emergency, Plusnet doesn't have an email address, if they did I could send an email on my laptop.