Plusnet

Plusnet Outage Report in Stroud, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stroud come from postal codes GL5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stroud, Gloucestershire, England 08/15/2025 08:20

August 15: Problems at Plusnet

Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cirencester, Stroud and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCirencester Total Blackout
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonA87151323 Jason A (@JasonA87151323) reported

    @Plusnet I have received a rewards card of £75 on the 12th December but so far have been unable to get the purecard login to work as I never receive a confirmation email. Since last trying I have also misplaced the card itself so could you reissue a new one so I can try again?

  • chirruptweet Juliet Allan (@chirruptweet) reported

    @Plusnet Been holding on the phone for more than 15 mins to speak about the fact that the incorrectly charged early termination charge still hasn't been removed from our account, in spite of Plusnet's assurances that it would be. Grateful for help in getting this sorted.

  • brithetornado Brian Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@brithetornado) reported

    @Plusnet Hello, i have a ticket on my account but the connection problem appears to have settled down, however my speed has dropped down to 24 it was a steady 36 i wonder if you can help get my speed back up please.

  • pipsqueek01 Pipsqueek01 (@pipsqueek01) reported

    @plusnet regular EE service problems persist in DL12 8. This has been going on for weeks! Emergency calls only all day today.

  • Plusnet Plusnet (@Plusnet) reported

    @jldoubtfire You're welcome John. Is there anything else I can help with? -Tony Plusnet Sheffield

  • Ciara__Bergman Ciara Bergman (@Ciara__Bergman) reported

    Hi @Plusnet is there an outage in London? I’ve had no WiFi since this morning

  • J006006 JD.006 (@J006006) reported

    @Plusnet Any chance one resolution is to provide a decent service?

  • Kingston3468 Kingston (@Kingston3468) reported

    @PLUSNET guess what, heavy overnight rain and we have NO INTERNET or Phone what a surprise #plusnet have to be the worst internet company around. #absolutelyuseless this just goes on & on

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet Hello, I am still experiencing issues with my Internet connection @Plusnet

  • litwardle Lee / 2E0GZM (@litwardle) reported

    Hey @Plusnet BB went down yesterday with "flashing b or death". Your guys said Openreach would sort by 06/01 as external. Its back up this am as of about 11:15. Wanted to check that it was Openreach or just a random thing that we can expect to die again? UN litwardle thanks!