Plusnet Outage Report in Stonehouse, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Plusnet
Plusnet is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stonehouse, South Lanarkshire, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stonehouse, Scotland
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Anthony 🌏♿
(@geordie_travels) reported
from
Glasgow, Scotland
..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Pete Jeffrey
(@petejeffrey) reported
from
Glasgow, Scotland
@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!
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Paul Vandermotten
(@pvander73) reported
from
Glasgow, Scotland
And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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Imran Mohammed
(@imy69) reported
from
Cambuslang, Scotland
@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Stevie J
(@Sassenachtweet) reported
from
Glasgow, Scotland
@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Stephen Gordon
(@mode101uk) reported
from
Glasgow, Scotland
@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Euan Cannon
(@spudmalinky) reported
from
Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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B to the I to the LL why? 🏴🏳️🌈
(@billyt501) reported
from
East Kilbride, Scotland
@thinkplaymake @Plusnet Having the same problem here. In Scotland...
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ronnie orr
(@ronnieorr10) reported
from
Glasgow, Scotland
@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Celtic Fanzone 🍀
(@celticfanzone) reported
from
Cambuslang, Scotland
@Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔
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Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Arda
(@Ardabalci01) reported
from
Glasgow, Scotland
@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Brown
(@paulinedbrown4) reported
Is anyone's Plusnet down?
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E
(@eyewrit) reported
@TriTim @Garybro82547780 @MartinSLewis And once Vodaphone follow, effectively the remaining operators will have no choice but to do the same. Take a look at who BT Group, Telefonica, Vodaphone and Deutche Telekom own. Then you've got the smaller providers like Plusnet who use EE's network, so will be the same.
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Plusnet
(@Plusnet) reported
@DhondyJahan Hi there Jahan, I'm sorry to see this. Is the issue with a broadband or a mobile service? Please feel free to send us a DM with either your username or mobile number and we'll take a look into it for you. - Adam - Plusnet Sheffield
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Suffolk Chap ( ex Londoner )
(@Justbrexitdone) reported
@AmazonHelp A Samsung smart TV running on a WiFi signal from plusnet at between 22 and 28 mbps.
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Brandon
(@Yerdunson) reported
@Plusnet Is there an outage on the Phone Lines in Leicester cant seem to call anyone from a Landline?
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Lee Robson
(@Robson1Lee) reported
@Plusnet Internet connection has been dreadful for weeks now. Making working from home almost impossible. Shocking service.
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claire
(@clairem99) reported
@fiona_ski Nice. Plusnet were great for housenove but things like Sky/Virgin are awful. I'm really wary of signing up for a contract if I'm not 100% sure I can get out of it or alter it for free. That's good to know. Now to get my over £400 in over charged payments back from eon.
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london loafer band
(@BandLoafer) reported
@Plusnet Account user name: ukloafer To whom it may concern Further to my previous complaint. I have received a new router but your internet service is still bad, I am experiencing the internet disconnection 1 to 2 times times a day. All I can do is restart the router, then it
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Ian Greenfield
(@igfield73) reported
Can't wait to be rid of @Plusnet awful speeds, constant connectivity issues. Hopeless router as well. One month to go then the notice goes in. DO NOT USE THIS PROVIDER.
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OutsideTheVillage - Freedom and Free Speech
(@OTVDesk) reported
@Orielgb Plusnet is who I am with. I am now on my third issue with them. But they are just resellers of the Open Reach infrastructure