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Plusnet

Plusnet outages and service status in Stonehouse, Scotland

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Stonehouse, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • The most recent signal from this area was received Sep 4, 12:12 PM GMT+1.
  • 67% Wi-fi (67%)
  • 33% Internet (33%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stonehouse, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow.

CityProblem TypeReport Time
Glasgow Wi-fi 3 days ago
Glasgow Internet 7 days ago
Glasgow Wi-fi 20 days ago
Glasgow Wi-fi 27 days ago
Glasgow Wi-fi 27 days ago
Glasgow Internet 28 days ago

Nearby cities with recent reports

Glasgow

1 recent signals

3 days ago

Community Discussion

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Plusnet Issues Reports Near Stonehouse, Scotland

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • geordie_travels
    Anthony ๐ŸŒโ™ฟ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • Gordon_Keenan
    Gordon Keenan ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk Thankfully I have PlusNet saving the dayโ€ฆ. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet

  • Sassenachtweet
    Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • imy69
    Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • MrKennyParker
    Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • mode101uk
    Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • sgriff1990
    Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • GDEwing
    Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

  • celticfanzone
    Celtic Fanzone ๐Ÿ€ (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? ๐Ÿค”

  • Ardabalci01
    Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • pvander73
    Paul Vandermotten (@pvander73) reported from Glasgow, Scotland

    And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

  • Cliff_Hill
    David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itโ€™s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • SouthsideTrekk1
    Southside Trekkie ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿฆ„๐Ÿ––๐Ÿป๐Ÿ’–๐Ÿ’œ๐Ÿ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, thatโ€™s not on. Iโ€™ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • petejeffrey
    Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night ๐Ÿ˜’

  • spudmalinky
    Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers ๐Ÿ˜’

  • SouthsideTrekk1
    Southside Trekkie ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿฆ„๐Ÿ––๐Ÿป๐Ÿ’–๐Ÿ’œ๐Ÿ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • ronnieorr10
    ronnie orr (@ronnieorr10) reported from Glasgow, Scotland

    @Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use

  • billyt501
    B to the I to the LL why? ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • visceralview
    visceralview (@visceralview) reported

    Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

  • terminate
    exe | @terminate (@terminate) reported

    Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) โ€” I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

  • Stephen40141780
    Stephen B (@Stephen40141780) reported

    @Plusnet Iโ€™ve just taken personal broadband with you. I do not wish to financially support BT Groupโ€™s documented support for Migrant Help/refugees. Please explain what contractual provision prevents me terminating without an early termination charge, and cite the specific clause.

  • CoopandDorasMum
    Mini, ๐ŸŒˆCooper and ๐ŸŒˆDoraโ€™s mum (@CoopandDorasMum) reported

    @NewForestDog Iโ€™ve been with Plusnet for 8 years. Itโ€™s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. Iโ€™d rate them as โ€˜good enough to not leaveโ€™ which is as good as any customer service gets from me these days!

  • dysontour
    Rob Dyson (@dysontour) reported

    @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

  • falo209
    Oli Wright (@falo209) reported

    @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: routerโ€ฆ

  • NewForestDog
    New Forest Dog ๐ŸŒˆ and Her Indoors (@NewForestDog) reported

    Plusnet come out well in reviews for customer support. Do any of you use them? And would you recommend them?

  • Slimo80
    Stephen Noakes (@Slimo80) reported

    @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.