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Plusnet Outage Report in Stonehouse, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Stonehouse, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Stonehouse, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.

CityProblem TypeReport Time
Glasgow Internet 12 days ago
Glasgow Total Blackout 14 days ago
Glasgow Internet 21 days ago
Larkhall Wi-fi 23 days ago
Glasgow Internet 25 days ago
Glasgow Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, Scotland

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • SouthsideTrekk1
    Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • Cliff_Hill
    David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • Ardabalci01
    Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • AndrewCameraGuy
    Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • GDEwing
    Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

  • petejeffrey
    Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

  • celticfanzone
    Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔

  • Gordon_Keenan
    Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet

  • imy69
    Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • MrKennyParker
    Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • spudmalinky
    Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • sgriff1990
    Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • geordie_travels
    Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • pvander73
    Paul Vandermotten (@pvander73) reported from Glasgow, Scotland

    And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

  • billyt501
    B to the I to the LL why? 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • mode101uk
    Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • Sassenachtweet
    Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanSherriff
    Joan Sherriff (@JoanSherriff) reported

    @wevegotwheels We're with Vodafone and they seem to be best here. Plusnet were dire and there are constant service drops on sky and virgin going by the local fb. Are you on their top service - it might be worth checking to see if they can improve.

  • simmy60k
    simone knight (@simmy60k) reported

    @Plusnet our internet has not worked since 3.00 in the afternoon our router is showing that is is working as it’s a blue light so what’s going on ? Help I need it for my business! Help

  • alib0189
    Ali (@alib0189) reported

    @Plusnet hey plusnet, our broadband has been terrible for weeks, supposed to get between 18-21mbs download speeds and we consistently get no more than 13, sometimes less. Impossible to work from home!

  • StrugglingMamma
    The Struggling Mum (@StrugglingMamma) reported

    @ThreeUKSupport I’ve been a customer with three for over 10 years and this has never happened. Been on this contract for 2 years. Done nothing different. So the problem is at your end. I do not appreciate being lied to or blamed. Done worry, I switched to @Plusnet this morning.

  • SallyShrestha
    Sally Shrestha (@SallyShrestha) reported

    @Plusnet very poor service today, Sunday. No internet, no TV. Unable to work. Very stressed and dissatisfied with the help on the website. I haven’t changed any settings so why is the hub constantly flashing red/ orange?

  • Plusnet
    Plusnet (@Plusnet) reported

    @roblatch66 Hi Rob, I'm really sorry about the router issues and the poor experience with support. I'd like to make sure that we're doing all that we can to help so please feel free to send us a DM along with your username. - Adam - Plusnet Sheffield

  • zyckel
    Lifebouy Ghost (@zyckel) reported

    @Plusnet Problems in BT19 Bangor lost broadband??

  • seanhannam
    seanhannam (@seanhannam) reported

    @carolinehannam and I are questioning @Plusnet’s “award-winning customer service.”Notified of Dad’s death at beginning of Oct; he’s since received a letter to say “sorry you’re leaving us”,and a letter from a financial solutions company asking if wants help to pay his £94 bill…

  • Im_Sarah_Hello
    G'wan...guess my name (@Im_Sarah_Hello) reported

    @Plusnet Hullo, received an email offering a Jan Sale "deal", but if I click the links to order it, it thinkgs I'm a new customer. And if I click to sign in as an existing one, it removes the offer. How do I get it? Do I have to phone to approve it?

  • srahorl
    SH (@srahorl) reported

    @Plusnet Issue accessing emails so logged into Member Centre to find a msg saying my BUSINESS account is closing!!! Support say no way to retrieve. No bills outstanding and no warning so must be system error!!! Good job Plusnet!! I do not recommend. Action required immediately.