Plusnet outages and service status in Stonehouse, Scotland
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- Plusnet generated 0 outage signals in the last 24 hours around Stonehouse, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 10, 12:40 AM GMT+1.
- Internet (60%)
- Wi-fi (30%)
- Total Blackout (10%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Stonehouse, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stonehouse, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Wi-fi | 19 days ago |
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Internet | 19 days ago |
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Internet | 22 days ago |
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Internet | 25 days ago |
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Wi-fi | 27 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Stonehouse, Scotland
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Paul Vandermotten (@pvander73) reported from Glasgow, ScotlandAnd for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Hollie French (@hollie_french20) reported from Glasgow, Scotland@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Stephen Gordon (@mode101uk) reported from Glasgow, Scotland@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itβs another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Southside Trekkie π³οΈβππ΄σ §σ ’σ ³σ £σ ΄σ Ώπ¦ππ»πππ (@SouthsideTrekk1) reported from Glasgow, Scotland@Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!
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Hollie French (@hollie_french20) reported from Glasgow, ScotlandDay ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
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Southside Trekkie π³οΈβππ΄σ §σ ’σ ³σ £σ ΄σ Ώπ¦ππ»πππ (@SouthsideTrekk1) reported from Glasgow, Scotland@JennyBratty @Plusnet Yeah, thatβs not on. Iβve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Stevie J (@Sassenachtweet) reported from Glasgow, Scotland@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Gordon Keenan π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk Thankfully I have PlusNet saving the dayβ¦. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
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B to the I to the LL why? π΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈβπ (@billyt501) reported from East Kilbride, Scotland@thinkplaymake @Plusnet Having the same problem here. In Scotland...
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Imran Mohammed (@imy69) reported from Cambuslang, Scotland@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Graham Ewing (@GDEwing) reported from Braidwood, Scotland@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, ScotlandSo ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itβs barely useable. Only a week to go of the worst service. #broadband #dontsettle
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ronnie orr (@ronnieorr10) reported from Glasgow, Scotland@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Anthony πβΏ (@geordie_travels) reported from Glasgow, Scotland..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Arda (@Ardabalci01) reported from Glasgow, Scotland@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night π
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Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland@Plusnet not great customer service just ignoring your customers π
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Celtic Fanzone π (@celticfanzone) reported from Cambuslang, Scotland@Plusnet Any issues in G72 postcode, Internet been down a wee while now? π€
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Coltan π΄ββ οΈπ¦πΊπ¬π§πΊπΈ (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?
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exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) β I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
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Rogue (@barrelrogue1723) reportedAVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended me contract!!!
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Philip Challinor (@pchallinor) reportedO let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Critic No1 (@CriticNo1) reported@Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks
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Oliver Bloom (@OliverBloomART) reported@EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee
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Richard Holliday | Author π¬π§ (@rjph_author) reported@Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!