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Plusnet

Plusnet Outage Report in Stonehouse, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Stonehouse, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Stonehouse, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow, and Larkhall.

CityProblem TypeReport Time
Glasgow Internet 8 days ago
Glasgow Total Blackout 10 days ago
Glasgow Internet 17 days ago
Larkhall Wi-fi 19 days ago
Glasgow Internet 21 days ago
Glasgow Wi-fi 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stonehouse, Scotland

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • mode101uk
    Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • AndrewCameraGuy
    Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that itโ€™s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • Gordon_Keenan
    Gordon Keenan ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk Thankfully I have PlusNet saving the dayโ€ฆ. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet

  • SouthsideTrekk1
    Southside Trekkie ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿฆ„๐Ÿ––๐Ÿป๐Ÿ’–๐Ÿ’œ๐Ÿ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, thatโ€™s not on. Iโ€™ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • petejeffrey
    Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night ๐Ÿ˜’

  • Sassenachtweet
    Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • billyt501
    B to the I to the LL why? ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ (@billyt501) reported from East Kilbride, Scotland

    @thinkplaymake @Plusnet Having the same problem here. In Scotland...

  • spudmalinky
    Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers ๐Ÿ˜’

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • geordie_travels
    Anthony ๐ŸŒโ™ฟ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • Cliff_Hill
    David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now itโ€™s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • Ardabalci01
    Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • sgriff1990
    Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • celticfanzone
    Celtic Fanzone ๐Ÿ€ (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? ๐Ÿค”

  • imy69
    Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • pvander73
    Paul Vandermotten (@pvander73) reported from Glasgow, Scotland

    And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

  • MrKennyParker
    Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • GDEwing
    Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilWaltonn
    Phil (@PhilWaltonn) reported

    Hi @plusnet been having some issues with modem cutting out a lot recently, no help on the troubleshooting! End up having to restart it multiple times a day.. Help!

  • Kevburt1
    Kev Burt (@Kevburt1) reported

    Thanks @Plusnet ! Proving you are no better than BT! 14.4% increase for a new customer of 3 months! Early exit fee it is then. #horseshit

  • JoannaKaze
    Joanna Kaze (@JoannaKaze) reported

    @Plusnet Itโ€™s fine now but can I ask where I can check outages in my postcode, for the future? I genuinely couldnโ€™t find anything where I can search by postcode and that seems such bad practice to not offer it

  • carrianne2208
    caroline soul (@carrianne2208) reported

    @plusnet. Your website reports no issues but a few times today, my Internet has gone off for 15-20 minutes. Resetting hub doesn't work. Not impressed. Trying to study on my tablet and WiFi keeps going off! Training website doesnt work on phone!

  • AndyLawrence
    Andy Lawrence-Levy (@AndyLawrence) reported

    @OpenreachHelp They say they canโ€™t reach you @Plusnet Please can you help I canโ€™t not work for 10 days

  • pipmadeley
    Pip (@pipmadeley) reported

    @imkSushi @Plusnet This started as a single drop but now it goes on for over four hours a night so problem clearly getting worse. Close friend is a network engineer and suspects a re-profiling issue with the equipment at the exchange. Clearly something out of my control now.

  • nhh322000
    happy:0) (@nhh322000) reported

    @pipmadeley @Plusnet Same ours was too, but the thing I brought connects to something else, its not an ideal solution as vodafone investigate, but at least it plugs the gap so we are not without internet during 1-4am

  • hwoodiwiss95
    Hugo Woodiwiss (@hwoodiwiss95) reported

    @Plusnet is there any way to track an ongoing incident on your network? My connection is impacted by an incident in my area, but the incident isn't show on your service status page.

  • gillianwain
    Gillian Wain (@gillianwain) reported

    @Sarah_Hants I have been with Plusnet for the past few years. The cost is reasonable and Iโ€™ve not had any major problems. Iโ€™ve always been able to contact them when needed

  • writer_paula
    Paula Hammond (@writer_paula) reported

    Finally have one bar on my mobile after a week of no service @Plusnet No warning it was happening. No updates. No easy way to complain. No way to do business or contact people in emergencies. But I notice @Plusnet has no problem billing me for the full service today. Shocking.