Plusnet

Plusnet Outage Report in Stafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stafford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stafford, England 02/15/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stafford, England

Latest outage, problems and issue reports in Stafford and nearby locations:

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oobergrafik øober gräfik (@oobergrafik) reported

    @adamjamesdaley We're with plusnet (super fibre optic). No issues. Before that with sky, no issues either but I'd say sky has the edge.

  • jimbofluffytail Chutney Carmichaels (or jimbofluffytail) (@jimbofluffytail) reported

    Tried to sign up to #plusnet broadband again (second time in two weeks) Guess what, took my money and didn't create an account AGAIN. Also the price had gone up in that time by £2 a month. Not wasting my time or £ with them again. Awful.

  • Gspeed11 Carol Jackson (@Gspeed11) reported

    Shocking shocking service from both @JohnLewisRetail and @plusnet John Lewis have terminated their broadband but expecting customers to pay a termination fee to plus net. My elderly friends are so upset and disgusted with John Lewis at leaving them in this predicament.???

  • VOLRANGER398 RANGER MIKE (@VOLRANGER398) reported

    @Plusnet are you having server problems got no internet

  • ChristineK1968 Christine Kennedy (@ChristineK1968) reported

    @Plusnet Thanks. I called 08004320200. DM not working.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet my father in law goes into a home on Thursday,he isn't on a contract,can you let us know how we cancel his contract.

  • justwatchin12 Rob 🐝🚴🏻‍♂️🌹🍺 ⚽️ F1 - 44 (@justwatchin12) reported

    @Plusnet Is the mobile network down, I can’t access 4g, wifi is fine.

  • a_meeme Amy (@a_meeme) reported

    @Plusnet broadband will not connect and trying to report an issue sends me on an endless loop on the website. Can you help?

  • The_Retro_Rose Sharon 💙🏳️‍🌈🇺🇦 (@The_Retro_Rose) reported

    @Plusnet is there any time estimate on a fix time for the network issues in OL14? I work from home so it’d be useful to have an estimate. Thanks

  • mightymathsman Mighty Maths Man (@mightymathsman) reported

    @Plusnet the disappointing thing about not having an email address is that when you fail to do what you say, and the customer is out of the country, then it is difficult to resolve the matter. Please give me a way to contact you without incurring a large international phone bill.