Plusnet Outage Report in Southminster, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Southminster, Essex, England
The most recent Plusnet outage reports came from the following cities: South Benfleet and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Southminster |
Internet | |
| Witham |
Phone | |
| Southend-on-Sea |
Internet | |
| Canvey Island |
Internet | |
| Witham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southminster, England
Latest outage, problems and issue reports in Southminster and nearby locations:
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Campbell
(@EventsAV) reported
@Plusnet Disappointing start to our relationship. My new sim was dispatched on 1 Sept and not arrived on 5th, which is the day my previous network disconnected me to leave me with no working phone. Your CSA told me today that I wouldn’t get disconnected (not true).
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Owain Evans
(@owstal) reported
@Plusnet Morning. Trying to help a relative come over to you from BT and you send her a letter saying someone else wants to move into her house and take over her phone line. Please get in touch.
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Rhea
(@lilrhea_) reported
Their wifi was a little bit *** but @Plusnet’s customer service is SENSATIONAL. Being able to speak to an actual human within SECONDS of ringing and ending the call with a stable BP & my problem solved? Holla me when you get fibre optic in Hackney babes I’ll come running back!!🫶🏽
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CastarasKaelde
(@CKaelde) reported
@Plusnet i and my fiance signed up to your network for our phones a week ago, and we are now on day 4 of not having a working sim card. i am getting no response from messaging you for assistance. i am very alarmed that this is the response i'm getting as a new customer.
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Ian B Senior
(@ianbsenior) reported
@Plusnet anyone reading this tweet this company has terrible customer service no one answers the phone or even works together I've been on hold 2hours, Sky held for 10 minutes waiting then sorts all out brilliant
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Davie 🏴 📸
(@DavieIrwin) reported
@Plusnet My Parents in law have been without Broadband now since the 13th of August. Both in their 70's and the internet is lifeline for them. Four engineer no shows, poor diagnostics, poor communication. A poor, poor show all round. I have never heard of such poor customer serv.
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Chris Thomas
(@chris231272) reported
@WeAreOpenreach Hello. I have been told by my existing broadband supplier Plusnet that I can have full fibre. How can I also keep my existing telephone service and keep my number?
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CastarasKaelde
(@CKaelde) reported
@Plusnet it is 10:14am, roughly 22 hours after my original request for help. the sim cards have arrived. i have not heard anything from plusnet's customer service team. I would still like to know how they deemed it acceptable for me to not have a working phone for 4-5 days.
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WE THREE KINGS
(@we3kingslife) reported
@Plusnet Hi. I ordered my new sim last week and was told it would arrived in 1-3 days but it still hasn't. I am unable to call the number as my previous contract has run out so my old SIM no longer works. Please can you help
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Mirko Tini
(@MirkoTi) reported
Hello @Plusnet can I have a response/help please? I wrote you 5 days ago…