Plusnet

Plusnet Outage Report in Somerton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Somerton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Somerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Somerton, Somerset, England 12/12/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bumbleysmum Danielle Ormond (@bumbleysmum) reported

    @LewisRobbo_03 @Plusnet Didn’t have to wait . Call answered immediately and they called me back once they had a solution within an hour!

  • ROTTERTRON Clive Cooper (@ROTTERTRON) reported

    @EmmaGB90 Never again for plusnet for me! I suffered a year of pain with them. Sometimes I only got 5mbps

  • warrenha8 Harry (@warrenha8) reported

    @DeeManGuitar @Plusnet Cancel your direct debit with them and call trading standards for advice. Don't pay for something you hadn't agreed to. People need to stand up tonthese companies.

  • JohnRot47169976 John Rothwell (@JohnRot47169976) reported

    @Plusnet OMG this is the worst ever broadband. Despite an engineers visit I keep getting drops in service as well as a crap speed. I love the way you have to call rather than email. Please cancel my contract. 01253 429407

  • josilee josi henshall (@josilee) reported

    Been let down by @plusnet - 30 days ago we were assured that our Internet would be up and running today only to find out after chasing them that it won't and they dont know when it will be - appalling service!!

  • andrewfq Andrew Q (@andrewfq) reported

    @Plusnet Not necessarily moving, wanting to lodge notice so if I do, am not stuck paying x weeks at higher rate after end of contract. Possible may stay, but looking to cover bases at the moment. Have anxiety issues so can't use the phone to discuss with your team. No virgin in my area.

  • 1204Mrs Mrs B 1204 (@1204Mrs) reported

    @Plusnet I am already set up with virgin media. My WiFi has been shockingly slow. The other reason was the bill was increasing to £47 per month.

  • bb_hacks 0xBB (@bb_hacks) reported

    Award winning customer service from @plusnet. Broadband down and a mere TEN day wait to get an engineer visit. Wow.

  • danmuygallo The Moray Filth (@danmuygallo) reported

    @Effiedeans @TalkTalk @Plusnet I had 2 days cross over between bt and sky, so I had 2 days in which I was paying for both bt and sky. Bt wrote me to tell me that I was ending my contract early (1 day) and there was a penalty-£2! It's up to you how you want to do it, the stars never align perfectly.

  • EarlHaig2 Earl_Haig (@EarlHaig2) reported

    @Effiedeans @TalkTalk @Plusnet I've switched from BT to Sky to Plusnet, never had any issues or gaps in service I assumed the *** from openreach just rocks up and moves the cable about at the exchange/box on change over day