Plusnet Outage Report in Somerton, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Somerton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Somerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Plusnet
Plusnet is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Somerton, England
Latest outage, problems and issue reports in Somerton and nearby locations:
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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David Roberts
(@six4rm) reported
from
Wookey, England
@Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!
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John Hardy
(@IamJohnHardy) reported
from
Huish Episcopi, England
@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike TheHunt
(@bikemob46) reported
@Plusnet @plusnethelp Trying to renew a cheaper contract since November but can't as I have an order being processed? Can't get through in phone to cust. Services. I'm now paying twice the amount I should for this 'hi tech' service.
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Bhavik Haria
(@bhavikharia) reported
@plusnet - we've had the worst experience with you over the last few weeks moving over from another provider. Meant to go live on 9th (and the previous provider cut us off) and we've just been given excuse after excuse every single day. No solutions just excuses! @plusnethelp
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jazmine marie rocks
(@jazzabellediary) reported
@barrijayne @Plusnet @OpenreachHelp yes many, it’s been an ongoing process and seems to be more on openreach’s lack of service...
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Dame Bobo Lunch
(@BibiLynch) reported
@MissBelleKnight @YourSSE This lot and @plusnet are driving me insane. Can you imagine being *that* bad at your job?
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Steven Gumbs
(@StevenGumbs) reported
@Plusnet I have a problem with my home telephone and broadband. I am a Plusnet customer for tel and broadband. Username steeple13. Home tel 01869 347474. I tried calling customer service but was unable to be connected to an advisor.Can you please test my phone and open a log
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Paul McDermott
(@Kung_Fu_Cantona) reported
@plusnethelp. 2 things. Lines were repaired in area on Friday. I had a phone call yesterday from someone asking if line was ok after his workmen repaired. Also today a txt claiming Plusnet have a problem but number was a mobile. Is this a scam?. Also getting dropout on broadband
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YijArt
(@YijArt) reported
@RebecaQuental @Plusnet 100%, had so much connection issues the past week, and it's been happening every now and then since we started using them. Makes it worst alot of us are working from home and trying to homeschool people.
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5arah
(@housley5) reported
@Plusnet confused how you have 'lost' my parents house phone number that they have had for 35years by renewing their existing contract but claim they are now new customers? Surely you can re-asign it back to them - who doesnt remember their home tel number....???? Help pls
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goldigirl
(@goldigirllisa) reported
@plusnethelp Internet problems in HX6. Done your checklist (phone line/pluggedin/wires connected) but still offline. It's been an hour now. Seem to be an issue for neighbours too #plusnetinternet #internetissues #plusnet
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Kev Terry
(@kbadger666) reported
@Plusnet disgusting service...shame that your TV adverts don't represent the actual service I get!! I have been waiting for a call back which hasn't happend and now your not taking anymore calls.. I'll be cancelling my contract