Plusnet

Plusnet Outage Report in Somerton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Somerton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Somerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Somerton, Somerset, England 12/16/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MajesNic MajesNic (@MajesNic) reported

    @plusnet is there an outage in N17? Intermittent connection but mostly no connection.

  • guyrodwell_ Guy Rodwell (Open) (@guyrodwell_) reported

    @GeekNamedMike We recently had my own issues with Plusnet, after our speeds randomly plummeted despite no detectable faults. However, after splitting the bands per their advice, and connecting my device to the 5Ghz band, our speeds returned.

  • kit_beck_ Chris Beck (@kit_beck_) reported

    @Plusnet Hi. Just wanted to let you know I’ve been trying to set up my router with the username that’s shown in my member centre for two hours and it turns out it’s wrong. On the website it’s free-online but phone support says it’s freeonline. Usernames don’t have hyphens in them

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Please help I’ve been trying to get my wifi fixed for 4 months and No ones helped

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet @plusnethelp I'm having all sorts of problems with you this weekend. And now cannot log into my account. You need to contact me ASAP

  • Lucy07776777 Lucy (@Lucy07776777) reported

    @Plusnet Our broadband ordered to activate 10 days ago but sadly still don’t have an internet connection. We called Plusnet many times and their answers are all contradicatory and they don’t seem to know what was the exact issue. So irresponsible and incompetence.

  • donnasemmens Donna (@donnasemmens) reported

    @JamieNeilRead @VodafoneUK I left and went elsewhere #plusnet no big problems and better customer service.

  • Plusnet Plusnet (@Plusnet) reported

    @MichelleHarveyx Hi Michelle, I'm sorry to see that there's been a problem with your connection. Please feel free to send us a DM with your username if that's still an issue. - Adam - Plusnet Sheffield

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet I have no idea, who you sent it to, but it wasn't me. The last email I had from your company was on the 26th of the 5th in regards to a question that was opened stating the emails were ready to go out but had no time scale. Can you send me a link for an official complaint please

  • scam516 Sam campbell (@scam516) reported

    @Plusnet are you guys ***************?.. threat debt collectors for a contract cancel that you did because you "broke my account".. i suggest this is sorted before i take legal action..