Plusnet outages and service status in Somerton, England

Problems in the last 24 hours in Somerton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Somerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

• 
  John Hardy (@IamJohnHardy) reported 19 minutes ago from Glastonbury, England

  @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

• 
  John Hardy (@IamJohnHardy) reported 25 minutes ago from Huish Episcopi, England

  @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

• 
  David Roberts (@six4rm) reported 25 minutes ago from Wookey, England

  @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

• 
  Steve Porter 💙 (@stevenjonporter) reported 28 minutes ago from Street, England

  @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cyberax (@CyberaxUK) reported 10 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  David (@David297819311) reported 12 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  Victoria Unprincipled (@duchess2390) reported 15 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 15 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  Icarus Falling (@highflier100) reported 15 minutes ago

  @Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?

• 
  Dish Dish (@DishSmichri) reported 17 minutes ago

  @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

• 
  fenderbass1966 (@fenderbass19661) reported 20 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢

• 
  TU_Crypto_News (@TU_Crypto_News) reported 21 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 22 minutes ago

  Plusnet come out well in reviews for customer support. Do any of you use them? And would you recommend them?

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 26 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?