Plusnet outages and service status in Somerton, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Somerton, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Somerton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Somerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Somerton, England
Latest outage, problems and issue reports in Somerton and nearby locations:
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Steve Porter 💙 (@stevenjonporter) reported from Street, England@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
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David Roberts (@six4rm) reported from Wookey, England@Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!
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John Hardy (@IamJohnHardy) reported from Huish Episcopi, England@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
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John Hardy (@IamJohnHardy) reported from Glastonbury, England@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amie Bakewell (@BakewellAm58145) reported@Plusnet That wasn't advised & there isn't anything the chat can do seeing as they couldn't help on the phone until 8am Saturday apparently
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rosie posie (@rosieon25371922) reported@PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money
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Sean Clarke (@SeanClarke17595) reported@Seanfrank Many thanks. I have WiFi calling with Plusnet ( the £44.did include a phone line ) so now also looking for VoIP provider. Problem there is I will need a UPS as no method of contact with 999 if power is down. Hoping Starlink supports WiFi calling?
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.
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Anneli Lort (@annelilort) reported@Plusnet another weekend, another two days of my wifi dropping out constantly. I’ve gone through the help text service, twice now, and still no difference. It’s gone beyond a joke.
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Dan (@villanews11) reported@bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper
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Commonsense1974 (@commonsense7574) reported@DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.
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UKRyan (@RyanUK90) reported@Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!
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Andy Bowes-Roden = = (@AndyRoden1) reported@mark395625 To be fair to Plusnet, it's not responsible for the network. But it can see the connection dropping like crazy. That would suggest strongly it's not fixed. So why claim it is when it self-evidently is not?
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Freedom Valley (@VRvalley) reported@AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.