Plusnet outages and service status in Somerton, England
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- Plusnet generated 0 outage signals in the last 24 hours around Somerton, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Somerton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Somerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Somerton, England
Latest outage, problems and issue reports in Somerton and nearby locations:
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John Hardy (@IamJohnHardy) reported from Huish Episcopi, England@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
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Steve Porter 💙 (@stevenjonporter) reported from Street, England@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
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John Hardy (@IamJohnHardy) reported from Glastonbury, England@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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David Roberts (@six4rm) reported from Wookey, England@Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn (@martthegooner) reported@Plusnet I need your urgent help Please supply an email address which is not a no reply
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Notahappybunny.com (@BunnyHoppingMad) reported@Plusnet be nice if you were straightforward & didn’t fob females off when we are asking for your ****** internet service to be sorted! Paying for 900 mbps and getting 170!!! 😡
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Anneli Lort (@annelilort) reported@Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.
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Richard (@visitandtravel) reportedI just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.
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Gina (@BlondeTalksSkin) reported@Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼
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Damilola 🌺 Arewa (@damstar_) reported@Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???
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Gary Vince (@garyvince1981) reported@Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.
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rosie posie (@rosieon25371922) reported@PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged
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Charlotte (@bagpussforeva) reported@Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting
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Alasdair (@AlasdairUK) reported@Plusnet Hi, do you still offer support via this method?