Plusnet

Plusnet Outage Report in Somerton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Somerton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Somerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Somerton, Somerset, England 11/23/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 2309Maf Megan Filkins (@2309Maf) reported

    Worst customer service of all time goes to…. @Plusnet! Misleading information from their customer service agents has left us without service for 10 days

  • 2code_monte Agent Smith (@2code_monte) reported

    @Plusnet Just been informed by BT that our area is being upgraded to Fibre and that we should inform our provider to ensure our service is not disrupted. What do we need to do? thanks

  • Beanie904 Beanie904 (@Beanie904) reported

    Honest to goodness @Plusnet our wifi is awful this morning, so slow and almost impossible to use on our phones. Reported so many times and still no improvement #poorservice

  • darrentheviking darren smart (@darrentheviking) reported

    Dear @plusnet please can you explain why I & many others have been without service for 3 days now? Please can you outline what you are doing to fix the issue & the timeline for that. I have only been a customer with you for 3 months & am surprised at the lack of customer care

  • spunkster69 West Yorkie Bloke (@spunkster69) reported

    @Plusnet nothing but a bunch of lying thieves disguised as a company. How can you knowingly take payment for a service you offer to commence on X date knowing that date won't be happening but then won't give the money back as fast as you took it. I call that corporate theft.

  • FourWaterReed Muad'Dib in the streets, Shai-Hulud in the sheets (@FourWaterReed) reported

    @MarcAspinall Plusnet was better and cheaper than BT, and pleasant to deal with when there were issues.

  • mrjonmichael Jon Michael Hall 🇬🇧 (@mrjonmichael) reported

    @Plusnet somehow bt sport app has been added to my account. Not activated but charged for 2 months. How do I cancel this or remove it?

  • chorlton1 Simon Llewellyn (@chorlton1) reported

    @Plusnet Still no change for my father you charged him double his normal amount last month. This is not great in the current climate for a 75 year old pensioner. You also promised him £25 goodwill gesture which never appeared.

  • JuliaRoseOD Julia O'Driscoll (@JuliaRoseOD) reported

    @Plusnet hi! Having problems with using my sim abroad and can’t connect to customer service number. Can someone help?

  • Thriftmaster2 Thriftmaster (@Thriftmaster2) reported

    @SMARTYMobileUK @WhichUK Your service & value are 100% spot on. I've set my dad up on your network for his home broadband and he is very impressed. He's getting 40mb down, 20mb up and a £12 per month saving on what he was paying for a poor service from Plusnet. So I'd just like to say thank you.