Plusnet

Plusnet Outage Report in Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Solihull, England 05/09/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Coventry, Bromsgrove and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomCoventry Internet
United KingdomCoventry Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • parfo74 dean parfitt (@parfo74) reported

    @73Underwood @SkyUK Go with plusnet Steve, that's who I'm with, had no problems whatsoever and English people on customer service.

  • miriamkirkp miriam kirkpatrick (@miriamkirkp) reported

    @TalkTalk I did and got ignored plus I don't care about it anymore. I'm happy with plusnet and they customer service and service they provide. Thanks but no thanks not getting involved with talk talk again not worth the hassle or stress, case closed for me

  • webberson Webby Webberson (@webberson) reported

    @Plusnet your internet is so bad today I can't stream my porn in ky12. Please help my semi doesn't last that long. #softphallus

  • Nathan93x_ Nathan (@Nathan93x_) reported

    I can't wait until my Plusnet contract starts, then I'll never have my internet cutting off again! (hopefully :) )

  • lucyjkhan lucinda khan (@lucyjkhan) reported

    @Plusnet It is now the 30th December and you have only just sent us a new router!!!!! 6 days after it was ordered. We have had to buy a new router this is the worst CS ever

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • Nickdrewski Nick Drew (@Nickdrewski) reported

    This is like the worst of the PlusNet days all over again. Absolute incompetence. #SWFC

  • Neptunika_real 🎄Merry Nepmas🎄 (@Neptunika_real) reported

    Discord's down again for me. @Plusnet if you see this, please restart your sever(s) in the Cumbria area

  • Alanw47 Alan Wright (@Alanw47) reported

    @stripeplus1 @MarkH_Photo @virginmedia I've been with Plusnet for years. Well priced, owned by BT but cheaper, fast, reliable service, shame their router is shite tho, got me a mesh now

  • KRRM84750071 KRRM (@KRRM84750071) reported

    @Plusnet @Ofcom 9mnths of intermittent Internet. Outcome: impact ability to WFH in compliance with Govt’s Tier 4 Guidance. 6 Engineers have visited the property. Outcome: issue continues. Complaints made. Deadlock letter requested. Plusnet refuses to provide/ misinforms us. Help