Plusnet

Plusnet Outage Report in Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Solihull, England 03/28/2024 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Solihull, England

The most recent Plusnet outage reports came from the following cities: Coventry, Birmingham, West Bromwich and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Phone
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Berticlaus Brett Barclay (@Berticlaus) reported

    @Plusnet I'm very concerned that my broadband order isnt being processed for the second time. I tried checking this Monday and your order systems were down and I called now and its not possible to connect me. I'd like to arrange someone to contact me ASAP.

  • kathwoolf Dr Katherine Woolf (@kathwoolf) reported

    Boring tech question that I really need help with: I need to replace my plusnet hub router (it is faulty I think). Which router should I get? Don't need wifi booster & have 5ghz Thank you!

  • nadiajones1 Nadia Jones (@nadiajones1) reported

    @theshillito @Plusnet Are their phone lines even open? Pls let me know - I m@having massive problems trying to cancel my dads internet ( since May when he died ) they seem incompetent to me

  • shaker47 Paddy Noctor (@shaker47) reported

    @plusnet 2. Outage affects 5 houses. 2 are elderly vulnerable 1 is receiving end if life care. I work for our Hospice & support 6 patients by phone due to Convid19. Lives are at risk Please help.

  • tomhegarty9 tom hegarty (@tomhegarty9) reported

    @OpenreachHelp hi, my broadband with Plusnet was due to go live yesterday. However it hasn’t, and they keep mentioning there has been a delay with the provider (you). They mentioned something about the “frames”. I live in Salford. Are you aware if there is an issue at your end?

  • danr2k5 Daniel Robinson (@danr2k5) reported

    @Plusnet Christmas hold music? Do You really hate your customers that much? Fix my WiFi. Stop playing Xmas music. Let me get back to work.

  • ClarkSmicer07 Simon Clark (@ClarkSmicer07) reported

    @Plusnet Hi, I've been having intermittent broadband problems for the last 2 weeks, very frustrating as have had no problems for years. Please help!

  • KuzniarzMateusz Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @Plusnet @plusnethelp and @plusnet is absolutely joke 26 hours and no response on twitter, on facebook after 23 hours i get response asking me for my mobile number a how they can help me and after that massage no response for so far next 3 hours I am assuming it will take another 20 hr

  • KuzniarzMateusz Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @plusnethelp and @plusnet is absolutely joke 26 hours and no response on twitter, on facebook after 23 hours i get response asking me for my mobile number a how they can help me and after that massage no response for so far next 3 hours I am assuming it will take another 20 hrs

  • nadiajones1 Nadia Jones (@nadiajones1) reported

    @Plusnet You have done absolutely nothing to help me sort out cancelling my Fathers internet since he died in May - just charged me extra. Sort out your business for #%*¥ sake