Plusnet Outage Report in Sittingbourne, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at Plusnet
Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pip Thomas
(@The_Pip_Thomas) reported
@Plusnet totally shocking service- you have disconnected our wifi 3 weeks early.. and suggest we use dongles to run 2 businesses from home and home school two children.. disgusted at you lack of customer care - and problem resolution
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julie
(@juliegreaves18) reported
@plusnethelp You are an absolute joke ! 10 days on from when my internet was meant to go live & still absolutely nothing. Your customer service is a joke ! I wish I had never went anywhere near you . My advice to anyone is stay clear of plusnet !!!! 😡😡😡😡😡😡
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jonathon
(@JSDBroughton) reported
@plusnethelp @plusnet so we’ve gone from you promising a refund for poor customer service to now charging me for repair to your equipment. Classy move.
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Steve Crownshaw
(@stevecrownshaw) reported
@Plusnet I’m from Sheffield the home of @Plusnet trying to get in touch about poor broadband. If I get NO response I can at least visit their offices. Which I will do, believe me.
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Aditya
(@Aditya99167856) reported
Absolutely terrible service from @plusnethelp. Called yesterday to report broadband issues, spent 40+ mins on phone. I was told a ticket would be raised so that issues can be logged. No ticket raised as no email received & broadband still problematic! @Plusnet just dont care!
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Thomas Coulter
(@CoulterTc678) reported
@Plusnet totally shocking service so far installation done wrong, been waiting all morning for an engineer who has not showed, and a recorded messaged on your phone number saying you are too busy, call back tomorrow not amused!!!
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#TwoTwosPodcast
(@Ro_Reveur) reported
@nathanielacole @TalkTalk @Plusnet Ahh lucky escape! I’m still in contract with them. Can’t wait to leave. It doesn’t get worst than Talk Talk so I’m sure you will!
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Kim Stone - Kistography
(@kistography) reported
Tried calling yesterday - got cut off as no customer advisors available. Added to my ongoing support ticket - no response. This issue is Plusnet's fault and yet I am still having to chase them - and still without the internet service I ordered 6 weeks ago. @plusnethelp @Plusnet
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Ruth Walsh
(@RuthWalsh25679) reported
@Plusnet we transferred on 1 Dec from BT and have experienced a massively poorer broadband. tried calling and been on hold for hours. Tried Twitter and got no response. There is no email address to write to. How can I cancel our subscription? Service is awful
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Arvind
(@arvindd74) reported
@virginmedia So I've now given up....spent all day yesterday trying to sort this out...numerous hours wasted on hold. Will now cancel and go back to plusnet. Horrendously bad customer service