Plusnet

Plusnet Outage Report in Sittingbourne, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sittingbourne, Kent, England 02/19/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sittingbourne, Kent, England

The most recent Plusnet outage reports came from the following cities: Gillingham and Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomGillingham Internet
United KingdomMaidstone Total Blackout
United KingdomChatham Internet
United KingdomChatham Internet
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Billgee6 Bill Gee (@Billgee6) reported

    @Plusnet why is it I can get WiFi on my cell phone, yet no Internet via WiFi or ethernet to any of my TV's, sky Q box or Amazon TV stick. Checking each receivers, they say "connected" then "no Internet connection" I've checked ALL cables, reset All receivers. Still no joy. HELP!

  • RhysJMiller RJ (@RhysJMiller) reported

    @Plusnet Hi, just wondering if it’s the norm to wait 40 minutes (so far) to speak with someone through your phone lines? If so I may have to rethink my order. Not sure how this constitutes “Best Customer Service” awards.

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Hi there, this is still an issue. Internet is still cutting out sporadically throughout the day. Can we please have someone come and fix this now? It's been days with no improvement. Thanks.

  • KateFox38212087 Kate Fox (@KateFox38212087) reported

    @Plusnet Is your Customer Service open today? It says on your website open Monday - Sunday 8am to 8pm but when you ring the phone line it says Monday - Friday???

  • CeeJay69455777 Cee Jay (@CeeJay69455777) reported

    @Plusnet is there a problem.. Internet keeps going off

  • Plusnet Plusnet (@Plusnet) reported

    @ifenn Hi Ian! I know it’s not my colleagues intentions to make you feel like this, there is only so much that can be done over Social Media. I’ve dropped you a DM with more info around what can be done to offer extra support. - Curtis, Plusnet Sheffield

  • NateJon88 NateJones (@NateJon88) reported

    @Plusnet looking to cancel my broadband as I've switched provider. Neither phone number on your website is working. How do I go about this?

  • britt_ellis Britt Ellis (@britt_ellis) reported

    @Plusnet I reported a fault on behalf of my mother and was advised an engineer would visit her property on Thursday between 1pm and 6pm. No engineer arrived and we have heard nothing from Plusnet regarding the fault. The landline is still not working and broadband is erratic

  • Tony_Rafferty Tony Rafferty (@Tony_Rafferty) reported

    @bt_uk hi, I joined Plusnet for BB and phone line on the 6th December. Today though I've had an email from BT saying my new 12 month contract for phone line starts today at £23.05 a month. My BT account says the same. Could you check this out for me please and cancel this. Thanks

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet No I've spoken to enough people about this ongoing issue and they said there's no resolution date! Apparently you can't get the part's!