Plusnet Outage Report in Sittingbourne, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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shaun
(@secretagent00sg) reported
@Plusnet this is #badservice @Plusnet you never got back to me in a hole day !!! Any one want to phone me about this #service ? Please
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shaun
(@secretagent00sg) reported
@Plusnet #longtime ??? It taken so far your company a hole day to even worrie about the info I sent you ?? I'm not happy I done what you asked . Then no one bothered checking or getting back not good customer relations ? Prove me wrong !
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Robski
(@Psycrowe_84) reported
@Plusnet Hi Plusnet, I just had an amazing experience with Dom from the customer services team (he said he is based in Merseyside), he is a credit to your workforce and if there's any kind of recognition scheme I hope he can be considered cos he is a star ⭐
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BrownClogs72
(@ColinLawrie5) reported
@plusnet this is Colin's partner he sent they tweets when he was 34 he's now passed away at the age of 110 it's just your internet is so slow his tweets took awhile to upload
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ConservativeChitChat
(@ConservativeCCh) reported
currently experiencing phone / interweb gremlins. BT phone not having calls coming in/out (apparently they'll have it fixed "by Thursday") Plusnet broadband slow asf, currently 1002kbps downstream connection (1364kbps attainable) 🤦
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shaun
(@secretagent00sg) reported
@Plusnet @HendoRelish Hi can you check k the emails as I uave been waiting for 2 days now for a reply ?? Not a happy customer
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Adam Bargery
(@adamjb68) reported
@Plusnet I am trying to change my direct debit details and there is nowhere I can do this online. According to help I go to bills. I do, but nothing to change details
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Steve Heneghan
(@Trancend) reported
Does anyone have any contacts at a senior level within plusnet or know how to escalate a matter past their help desk ? I am concerned for an elderly lady, in her 90’s with a heart condition, who is suffering increased anxiety dealing with the contact centre. This is urgent
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Plusnet
(@Plusnet) reported
@DallawayO Hi Oliver, as this is only affecting your wireless devices; there are a few changes we can make remotely which should help improve your Wi-Fi. It will cause the signal to drop for a few minutes while the changes take place. -Tony Plusnet Sheffield