Plusnet Outage Report in Sittingbourne, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Cox
(@SamanthaRive) reported
@Plusnet I've tried on several occasions to sort lost phone issues out. I've just spoken to you & been told 3 times I should have tried harder even though you couldn't even manage to keep the line open just now. Tried to complain and email bounces back FURIOUS
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Matt Caffeinated ☕
(@MattCaffeinated) reported
Outrageous customer setvice from the broadband team at @Plusnet and on twitter still cant get through on the phone keep getting fobbed off when I do get through. Luckily the @plusnet mobile team were great and sorted me out with some more data.
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Hev 💙TheNHS
(@braintumourlady) reported
@Plusnet I have HAD it with you now! Got this bot telling me I can't get an advisor to chat to as opening is between 8am to 7.30pm but in an earlier text, it's 8am-8pm for Saturdays! I'm utterly disappointed with your service and have been putting up with it for long enough!
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Hev 💙TheNHS
(@braintumourlady) reported
@Plusnet are you having problems with broadband in Cornwall? I have no wifi coming in to the house on any of my devices. Have restarted, reset, rebooted etc but with no joy. My post code area is TR18.
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Peter Forbes
(@PScotfree) reported
@Plusnet Help...had FTTP for just over a week at 150mbps - great. Checked today and download speed at 20. Upload speed constant at 28.....what do I do now...
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catherine shuck
(@cathshuck) reported
@Plusnet switched to you on Thursday, slow if working at all broadband. Trying to cancel within my 14 days. Customer support says open 8-8 online. Ring up and closed. Disappointed with the service.
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CVB1
(@Forensic_CVBale) reported
@ConstableChaos @OpenreachHelp I had that when the previous residents ended their contract with BT. Took 30 days for openworld to flick the switch back so plusnet could activate my line. Terrible system, why does it need to be set on and off, especially when a reset is registered before the close command!
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Foundation's Edge
(@MuleiMov) reported
@Plusnet hi James. the issue isn't Plusnet's service; it's my neighbours having between three and five wifi devices active on a daily basis. unless you're willing to go round and tell them to stop, there's nothing Plusnet can do.
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Flavione
(@acerorosso) reported
@Plusnet Please get in touch as we have a serious wifi problem and 0 customer service last 3 days. Happy to DM
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Tim Forshaw
(@TimliSonofGloin) reported
@Plusnet Our internet has been down all morning and the Diagnostics bot claims that it will be down until the end of the weekend due to a local incident. Is an agent able to be any more specific in DMs? And is it really going to take that long, or is that just a default estimate?