Plusnet

Plusnet Outage Report in Sittingbourne, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sittingbourne, Kent, England 09/17/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • edenwa1 William (@edenwa1) reported

    @Plusnet broadband was ordered to the wrong flat and requested to cancel. 45 mins phone wait and customer service said an incorrect 144.89 bill will not be charged and it was. can you refund me asap - if not I will have to make complaint to the regulator. EH3 5AH - will eden.

  • jon73764522 jon (@jon73764522) reported

    @Plusnet I would like to make a complaint. But the complaints procedure doesn’t work on your website. It is advertised, "We'll even do it at no extra cost if you take out a new contract.".

  • tony_palmer84 Tony Palmer (@tony_palmer84) reported

    @plusnet my son's phone no longer connects or makes calls... how do I get a new sim, so I can check if that's the issue?

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    @Plusnet Thanks Matt. I can't cope with the nagging from my wife about her phone signal dropping out anymore, so I am going to have to very sadly, leave Plusnet, until you do offer wifi calling. We have put up with poor signal for a number of years now and I have just got to sort it out.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet why are the continuous issues with your connection been like this for over a week please let me out of this contract I can’t cope with it anymore

  • Andysgonewalkin Highroad Fella 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪❤️🇺🇦 (@Andysgonewalkin) reported

    @Plusnet Thanks for the late late reply, highest level of the business? - that's simply not true. Here I am still waiting, no reasons given, no new appointments and now it's obviously going to be after NY. plusnet💩service

  • sheepcate Cate Taylor-Teasdale (@sheepcate) reported

    @Plusnet are you having mobile network issues in Teesside/TS20 area, I've no network!

  • lb1cje ChrisEverest #FBPE #FollowBackFriday#Blue (@lb1cje) reported

    @plusnet You promised PROMISED on the phone you would come and install my new router. It has arrived. You have not. 2 pensioners with health problems. Not pleased at all. Please help us.

  • Alebeback1 Alebeback (@Alebeback1) reported

    @Plusnet New customer trying to get connected, now 12 days late! I didn't realise they were so shut, what can I do? Calling involves a 40 minute wait, then you are lied to....

  • Plusnet Plusnet (@Plusnet) reported

    @StephenEPotts Good Morning Stephen I'm sorry for the delayed response, we have been very busy lately. I wish service outages were easier to avoid but unfortunately they can be affected by anything and everything from the cabinet to the exchange. Joshua - Plusnet Sheffield