Plusnet

Plusnet Outage Report in Sittingbourne, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sittingbourne, Kent, England 11/22/2025 21:45

November 22: Problems at Plusnet

Plusnet is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Traceyjp Tracey (@Traceyjp) reported

    @MSE_Deals Thank-you, swapped to a new deal from this message as need to move from PlusNet due to poor service so this is great timing

  • IL_Tenore Nigel Davison (@IL_Tenore) reported

    Hey @Plusnet I have been with you guys for many, many years, and over these many years, your braodband speeds have gone down hill big time. I started off with you guys at around 36Mb/s, it dropped to 32Mb/s for many years, now It's around 25Mb/s! I pay £55/Mnth! Whats the deal?

  • Lubybh Lubna bhatti (@Lubybh) reported

    @Plusnet such terrible signal. Supposed to use the EE network but I can’t get a signal, it drops calls and is useless. I use another phone with an EE Sim in the same area and I have no issues connecting or taking phone calls. Not impressed with the Plusnet signal at all

  • zhadnost Thomas Kenyon 🇪🇺 (@zhadnost) reported

    @DanToTheFuture_ Yeah, I used to be on Plusnet mobile. Only problem I had with them was finding out shortcodes didn't work. Annoyingly thanks to an airport parking service it cost me £80 to find this out.

  • Plusnet Plusnet (@Plusnet) reported

    @rashad_mughal Hi there, sorry for the issue with getting verified on Community. If you can get back to me on a DM with your forum username I'll get the mods to approve it for you. Adam - Plusnet Sheffield

  • a_patel84 Asha (@a_patel84) reported

    @Plusnet the internets broken again 🙄 in E5

  • HighgateBill Bill (@HighgateBill) reported

    @Plusnet Hello; I recently switched my mobile service to Plusnet. However after experiencing numerous dropped calls I contacted your customer service department today and was surprised to be told that this is caused by a defective mast which has been faulty since November 2021!

  • Ohfishcakes Kraig Ⓥ 🌱🇺🇦 (@Ohfishcakes) reported

    @Plusnet Hi, I was wondering if you could help me. I was asked todo a trace route by a video game company, and I need to check if the results are normal? One was done wired via PC and the other was done on my iPhone. Would it be okay if I message them to you?

  • visorfett Graham (@visorfett) reported

    I might have to cancel my @Plusnet broadband due to the fact they keep making terrible adverts.

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Munross) reported

    @IL_Tenore @Plusnet also a customer for many years. Currently paying for 32Mbps .. getting 0.6Mbps. If it wasn't for the grief of changing email address I'd be gone.