Plusnet Outage Report in Shirebrook, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Mansfield, Alfreton and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Mansfield |
Internet | |
| Alfreton |
Internet | |
| Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Emma lovatt
(@Emlovatt09) reported
from
Worksop, England
@Plusnet awful customer service shocking be careful you dont get robbed by them
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Simone 🇯🇲🇻🇨🇰🇳
(@Simone_Anderson) reported
from
Nottinghamshire, England
@Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gail Lawless
(@gail_lawless3) reported
@OpenreachHelp It was reported to plusnet but because this issue with the poles was reported 5 years ago and you have done nothing about it they told me to log a complaint with you which is impossible.
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Danielle Battye
(@dbooth2108) reported
@Plusnet I've DM you we’ve been without internet on broadband since Saturday & it’s not working still.
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Andy Johnson
(@AMJ1981) reported
@Plusnet My tip would be avoid plusnet! They’ll cut you off twice in a week due to their system errors and leave you on hold for over an hour when you’re trying to sort it
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F@ZL
(@fazl) reported
I am losing my patience with @Plusnet network failures and billing system failures.
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lesley bennett
(@lesannett) reported
@Plusnet no mobile service since yesterday in Redhill. I have been advised there is a mast down but nothing is showing as an outage and my neighbour on EE has no problems and I believe Plusnet use EE masts? My phone is essential for my business so this is a nightmare for me
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Esop Stark 🔻
(@EsopStark) reported
@Plusnet it seems there's no Internet connection in IP33. Devices are connected to the broadband but Internet is not working (exclamation mark next to the wi-fi icon). I switched on and off and reset the reuter to no avail. Help, please!
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Rosie
(@Rosie26977862) reported
@Plusnet Hi my router light staying orange and cannot connect to internet. I tried factory reset but no use. Hope anyone can help me. Thanks.
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F@ZL
(@fazl) reported
@Plusnet Then your systems fail to recognise I've paid and it cuts my service off saying check your email (without data - how?!).
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DeinGesicht 🍳
(@Cavalcadewhimsy) reported
Sky broadband increasing prices, notified on the very same day I've had almost no service (Castlereagh, Belfast), and NO timescales for a fix. When this is sorted I'm going back to plusnet. Not good enough in the slightest (pretty disgraceful actually) #skyhelp @SkyHelpTeam
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Evejam (sign name: hammer)
(@evejam) reported
@Plusnet how can deaf people contact you please, I don't do phone calls, need email address or online messaging. I want to make a complaint 😡😡😡😡😡