Plusnet Outage Report in Shirebrook, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Mansfield, Alfreton and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Mansfield |
Internet | |
| Alfreton |
Internet | |
| Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Simone 🇯🇲🇻🇨🇰🇳
(@Simone_Anderson) reported
from
Nottinghamshire, England
@Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John Boland-Lee
(@jblandlee) reported
@Plusnet Managed to get through on phone and problem solved. Still can’t understand why I can’t set up a new mailbox on line. Your colleague did it for me so now happy!
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Kev
(@londonkro) reported
No @Plusnet connection since Monday…anyone else having problems in the Croydon / south London area?
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Franky D
(@FrankyDevitt) reported
@Plusnet I took out a SIM only plan, was contacted by EE who bettered the deal so told Plusnet that I didn't want to proceed. SIM was still sent out, but not done anything with it. Now being told I have to pay a £69 early termination fee for the contract! Help...
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Plusnet
(@Plusnet) reported
@padsheff Hi from Plusnet. I've had a gander and can see the connection was down when you sent us the post but glad to see it came back a few hours later. By all means if you are still having an issue, please DM me your username and I'll and another look. James (2) - Plusnet Sheffield
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bavitaz
(@714lemmons) reported
@Plusnet customer service nothing…. Sales….on it in seconds
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Stephgc
(@Stephgcc) reported
@Plusnet Not at all, unfortunately. As a small business, it’s not great not having a phone line and running hotspots off mobiles! We were supposed to be up and running in days weeks ago, and we still won’t have a phone in til 22nd now.. shockingly poor!
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Kev
(@londonkro) reported
@gavinnivag @Plusnet Also should add that therefore it’s a BT Openreach issue not Plusnet
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝
(@MatthewHewitt84) reported
My FTTP is showing a red light on my LOS on the OTN tonight at 12:45am I noticed, it was fine earlier. Maybe a network outage @Plusnet
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Colleen
(@MissColly1991) reported
@Plusnet broadband goes live today still no router despite it being allegedly dispatched on the 3rd, now paying for a service I can't use even though I've had to wait 2 weeks for you to start my service. not off to a great start 😡 Why do you wait so long to send the router.
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Plusnet
(@Plusnet) reported
@sman3d Hi there Stephen, I'm really sorry that your SIM didn't reach you before the number ported over and to hear that we weren't too helpful when you called in. Please feel free to DM us with your full name and mobile number if there's still an issue. - Adam - Plusnet Sheffield.