Plusnet Outage Report in Shirebrook, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Shirebrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Sarah Robinson
(@sarah_robohague) reported
from
Newbold, England
@Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Simone 🇯🇲🇻🇨🇰🇳
(@Simone_Anderson) reported
from
Nottinghamshire, England
@Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Moses
(@eddiemoses85) reported
@Plusnet am having loads of broadband connection issues this evening. Is the network down? I can only stay active for a short period before getting the no connection notification
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erin josie ballard
(@erin_jos) reported
imagine being an EE and plusnet customer no wifi, intermittent 4G and no insta facebook or whatsapp 🤡 all i want is to google how to fix our ******* plumbing 🙄
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Lois
(@LoisRowland) reported
@Lionel49 @Plusnet My internet has been down for an hour and a half now
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Mark Runnacles G
(@LairdBeard) reported
@Plusnet is there a nationwide problem? My net isn't working in Northumberland
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Amber Marshall
(@iamxadoc) reported
So, what's going on @Plusnet? People up and down the country with no broadband, and a customer service line that says 'we're too busy to give a toss, soz' and cuts you off...
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Dan Crosby
(@dancrosby1992) reported
Is anyone having problems at the moment with @Plusnet ? My internet doesn’t seem to be working 😡😡 #plusnet #problemswithplusnet
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fee bower
(@fiona_bower) reported
@Plusnet we have experienced bad internet for months and cant get no help arent you managing your phone lines anymore.
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Clare Venters Smith
(@AcuClare) reported
@Plusnet as messenger is down I am not getting support which has been ongoing for a week - please reply
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Dan Crosby
(@dancrosby1992) reported
@CasualGamer82 @Plusnet Only been a new customer for like 2 week. Shocking 😡😡
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Sophie Jamieson
(@sophie_jammy) reported
@Plusnet broadband has been in and out all day causing severe issues trying to work from home. It’s got worse this evening with me not being able to stay connected to anything. Seems to be a consistent issue over last weeks. Are there any issues currently?