Plusnet

Plusnet Outage Report in Shirebrook, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shirebrook, Derbyshire, England 12/25/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield E-mail
United KingdomSheffield Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomMansfield Internet
United KingdomChesterfield Total Blackout

Community Discussion

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Plusnet Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • feefee2410 Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • sarah_robohague Sarah Robinson (@sarah_robohague) reported from Newbold, England

    @Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • Simone_Anderson Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported from Nottinghamshire, England

    @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • kitcub Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • charliecottam Charlie Cottam (@charliecottam) reported from Worksop, England

    @plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • eddiemoses85 Edward Moses (@eddiemoses85) reported

    @Plusnet am having loads of broadband connection issues this evening. Is the network down? I can only stay active for a short period before getting the no connection notification

  • erin_jos erin josie ballard (@erin_jos) reported

    imagine being an EE and plusnet customer no wifi, intermittent 4G and no insta facebook or whatsapp 🤡 all i want is to google how to fix our ******* plumbing 🙄

  • LoisRowland Lois (@LoisRowland) reported

    @Lionel49 @Plusnet My internet has been down for an hour and a half now

  • LairdBeard Mark Runnacles G (@LairdBeard) reported

    @Plusnet is there a nationwide problem? My net isn't working in Northumberland

  • iamxadoc Amber Marshall (@iamxadoc) reported

    So, what's going on @Plusnet? People up and down the country with no broadband, and a customer service line that says 'we're too busy to give a toss, soz' and cuts you off...

  • dancrosby1992 Dan Crosby (@dancrosby1992) reported

    Is anyone having problems at the moment with @Plusnet ? My internet doesn’t seem to be working 😡😡 #plusnet #problemswithplusnet

  • fiona_bower fee bower (@fiona_bower) reported

    @Plusnet we have experienced bad internet for months and cant get no help arent you managing your phone lines anymore.

  • AcuClare Clare Venters Smith (@AcuClare) reported

    @Plusnet as messenger is down I am not getting support which has been ongoing for a week - please reply

  • dancrosby1992 Dan Crosby (@dancrosby1992) reported

    @CasualGamer82 @Plusnet Only been a new customer for like 2 week. Shocking 😡😡

  • sophie_jammy Sophie Jamieson (@sophie_jammy) reported

    @Plusnet broadband has been in and out all day causing severe issues trying to work from home. It’s got worse this evening with me not being able to stay connected to anything. Seems to be a consistent issue over last weeks. Are there any issues currently?