Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/20/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vc61 MrsMartyn (@vc61) reported

    @Plusnet can you please reply to my DM or answer the Help text i sent HOURS ago. We have been with your “service” 2 days, i don’t think we will be seeing a 3rd at this rate!!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • TheRanno Richard Ransom (@TheRanno) reported

    @Plusnet Your team are having some issues moving my broadband - I’m responding to sms and e-mail but no one seems to be reading my responses. Not convenient for me call - and chat isn’t available on your website. Frustrating.

  • thedavidhmiller David Miller (@thedavidhmiller) reported

    @Plusnet Hi. We are meant to be joining plusnet, we haven't received our activation date but our broadband has stopped today. Can you help?

  • Scary_fish Cat. Woman (@Scary_fish) reported

    @Plusnet Thank you. I have emailed a complaint to no avail. Its really causing us problems - we can't use security cameras, Alexa devices or watch TV in different rooms. Not what I pay for.

  • Xzyy_ Brett (@Xzyy_) reported

    @Plusnet since 2pm my internet has been going down every 10-15 minutes please can you advise on what I should do

  • NX0GXD .:N30G0D:. (@NX0GXD) reported

    Hollywood & Netflix Obtain High Court Orders to Block Dozens of Pirate Sites In the UK it’s possible for copyright holders to obtain High Court injunctions to have pirate sites blocked by major internet service providers including BT, EE, Plusnet, Sky, TalkTalk and Virgin Media.

  • Ampfreak2 Ampfreak (@Ampfreak2) reported

    @Plusnet Hi. Have run into my credit cap. I have only had the sim a month, never used it and cancelled it over a week ago but now getting emails telling me I'm in my credit buffer. Phone queue is horrendous!!

  • filipino_chino Filipino Chino (@filipino_chino) reported

    what a f'ing joke @plusnet mobile is at times, @EE confirms they have an issue in my area and Plusnet use their network, they state they have no known issues in the area. Think it's time to move my contract to another provider... been a month now with basically no signal.

  • zoetunstall Zoë (@zoetunstall) reported

    @Plusnet my internet has no connection this evening, but you’ve taken down the members website so I can’t report it… any ideas?!