Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nerdygiraff3
(@nerdygiraff3) reported
When is someone going to sort my emails out. I’ve been unable to receive emails for the past 2 weeks and keep getting promises a manager will call me to receive the issue yet. Even they don’t want to get involved and so far so one has been in touch. @Plusnet
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Dave Bake 💙💛💙💛🤜🏻
(@DaveBake07) reported
@Plusnet do you have a live chat function please? I am unable to call on the phone due to anxiety. I ordered Broadband a month ago and still have not received my router. Please help. Thanks
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kiera 💫
(@kierawatchestv) reported
@Plusnet Would appreciate you looking into this ASAP, service is dropping in and out constantly, making it impossible for me to work (and using up my data while I'm having to hotspot 🙃)
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Charles
(@Charles42750307) reported
@dr_smithy @Plusnet Why not try #bevanfixx on Instagram they can fix issues like that.
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ELENA DLPR (She/Her)
(@ELENADLPR) reported
@Plusnet Left Plusnet months ago but of course they keep trying to charge me money, do they actually listen to customers or is their crm system just not working? Such s shame, very bad customer service
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Gerry
(@basketweb) reported
@Plusnet We/I cancelled our Plusnet mobile account in June but despite contacting Plusnet and being promised refund three times still awaiting the promised refund. Glad I left now customer service leaves a lot to be desired.please sort for me
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danicthompson
(@daneiabrickwood) reported
@Plusnet I’m in Europe and again I can’t use my phone. Last time you said it was my mobile. New mobile same issue.
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SP Cladding Victim
(@sp_cladvictim) reported
@Plusnet I'd like to cancel as I'm within the 14 day period but no one answers the phone or responds to tweets. Please advise how I cancel my contract as I'm deeply unhappy with the service
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Mrs Dolph Lundgren
(@iamabaddog) reported
@horannftstyless @Plusnet Thats exactly what is happening to me too. So many people are complaining, they are not bothered to fix anything but the money is going, yeah? ********!
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Sef Herman Music
(@SefHerman) reported
@Plusnet To be fair Sammy your team are trying to help to a degree, they've sent out a new router which hasn't made much difference to the speed 250kbps. that's .25 of a meg and can't do a lot with it. Our problem seems to be that @OpenreachHelp have promised fiber 6x yrs ago. no update