Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Huntingdon |
||
| Cambridge |
Total Blackout | |
| Cambridge |
Wi-fi | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet |
Community Discussion
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Jones
(@DannyJo61282983) reported
@Plusnet I reported an outage today and was told there was a "major service outage" in my area. The estimated fix was due at 19.15 today. Still no internet. How can I get a status update?
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Stevey
(@_mrs_sj) reported
@Plusnet is anyone working in your call centre today? I’ve been hold for 40mins so far. New customer and it doesn’t give a good impression so far.
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David Nash 🇺🇦
(@StormingNormal) reported
@Plusnet I've done something stupid. Yesterday I accidentally cancelled my plusnet direct debit as I have moved away from you. I didn't realise that today you would be trying to credit my account. I can't re-add my direct debit as my account is closing. Have I lost this money?
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Nick Evans
(@_NickEvans) reported
@Plusnet what’s the process of getting internet speed looked at if it’s been below the guaranteed minimum speed promised when I signed my last renewal?? Speed has been consistently slow
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videNNN
(@NnnVide) reported
@Plusnet my router has had a solid orange light for 15 minutes now. I’ve tried restarting it to no avail. I get the odd connection drop every month or so but only for a matter of seconds. Never this long.
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Billy *****
(@BillyBalls20) reported
@Plusnet never have I come across a more incompetent company than this lot, completely useless, messed up my bill, lied to me continually about installation of upgrade and impossible to contact…. anyone recommend a good broadband provider?
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Rob
(@RobL_L) reported
@Cullen_ward @Screwfix @Plusnet Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍
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Tony King
(@redfellterrier) reported
@Plusnet It is resolved but a 4-day response time is pretty poor and entirely in keeping with my experience of trying to contact Plusnet.
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Phil 💙 🇺🇦
(@PNEPhil) reported
@loupnefc I'm now with bt mobile on sim only. There's also plusnet. Both use the ee network. I don't think plusnet do phones though, pretty sure bt do. EE are horribly expensive which is y I decided to go sim only
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The Frunkadactyl
(@le_cheeseman) reported
Hi @Plusnet, I was planning on switching to another provider and had confirmation that they got in touch with you. I have now changed my mind and would like to know how to keep my contract with you active and cancel the change. Thanks