Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/02/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gav68148399 Gav (@Gav68148399) reported

    @Plusnet last night at around 11pm the broadband went down and came back on around 8am then it went down again at 9am and now nothing at all, why is this?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet problem solved. I replaced the plusnet router with another one I had spare (TP Link) and our connection is fine, So I'm afraid the one you sent me is being filed under 'bin'.

  • ClaythorpeMill Claythorpe Watermill (@ClaythorpeMill) reported

    @OpenreachHelp Help! Major incident at LN13 0DU with cable down from a fallen tree. Estimated over a week to resolve. We rely on broadband to operate, it’s costing a fortune in lost trade – can’t get a better update on timing via plusnet and haven’t seen an engineer. Any updates? Thank you!

  • Kjvincent1979 Kev (@Kjvincent1979) reported

    @AlbusAndEye @Sleeper81225528 I was on plusnet before but moved due to poor connection at the time. They can't apparently provide in my area, though bt and zen both shoe max 1 master I've had better before

  • The_Morningstar Tony H (@The_Morningstar) reported

    @Plusnet any news about the Internet outage in Barrow-in-Furness? I've been without broadband since 0245 this morning.

  • paulfgerard paul gerard (@paulfgerard) reported

    @plusnet the Diagnostic Bot has changed its estimated for resolving broadband issues from 19:15 today to 16:04 on Thursday, a 2 day slip! Yet the Service Status page reports no Issues. I'd like to report an issue with your Service Status page!

  • Itsabitofamoo Dee (@Itsabitofamoo) reported

    @Plusnet what is going on with the mobile signal??? I've been getting nothing for the last 4 hours postcode LA1 Do we know how long this is going to take to fix?

  • didi_girl8 Julie Shorten (@didi_girl8) reported

    @Plusnet Yer, the explanation still doesn't cover a fixed term agreement being changed once i took up the offer. It's quite underhanded really. I take the special offer, only for the price to escalate afterwards. The reason/excuse behind the rise should not be my problem

  • MchlCCL Michel Drescher (@MchlCCL) reported

    Hey, @Plusnet I need to contact you from out of the country. Do you have a chat service or international number I can use?

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Thanks for your help. The email says we will get notification, how do we get this. I can't click on the link with no Internet and low data.