Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/16/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • carolinelucy1 caroline lucy (@carolinelucy1) reported

    @plusnethelp - absolutely useless! I switched because BT was bad but OMG this bunch are even worse! Can't even get help because their offices are closed..... @Plusnet I'll be asking for my money back first thing in the morning

  • RonnieRoo65 Veronica (@RonnieRoo65) reported

    @UswitchUK @Plusnet OMG if your the best, l hope l don't encounter the worst. Poor quality of broadband, customer services that agree you don't need to pay early exit fee, not once but twice but then sell you to a debt collection agency. 1/10 is to high a score.

  • WhozLia 𝘼𝙖𝙡𝙞𝙖𝙝 🦄 (@WhozLia) reported

    plusnet sucks.

  • staffscat Clare (@staffscat) reported

    @SkyHelpTeam Checked our local community site. Plusnet have also accepted there is an issue as other streets and internet providers including BT are affected. This is not an isolated issue.

  • chloemilinko Chloe (@chloemilinko) reported

    @Plusnet @plusnethelp I have now contacted you 3 times by private message as I can't get through on the phone lines and still no response, almost a month now! My Internet speed and connection is awful & the wiring into my property is electrical taped together 1m from the box.

  • NinjaHippo Mrs H (@NinjaHippo) reported

    @JonBaylis @virginmedia @richardbranson I've heard nothing positive about them recently. We were having troubles with Plusnet but fair play they have been and resolved all issues. Though neighbour claims ZEN are the best for Cust Serv

  • RonnieRoo65 Veronica (@RonnieRoo65) reported

    @Plusnet @UswitchUK Customer service is ridiculous and can't get a call back from a Manager for 72 hours? Seriously l need help URGENTLY, called 3 times but can't get thru to a Manager or finance dept. Worlds gone mad. 😭💔😡

  • Morrigoobers Morrigu~ (@Morrigoobers) reported

    @ShitGimpEdits @Plusnet @virginmedia Yeahhh plusnet have been total **** for me too lol

  • ShitGimpEdits **** Gimp Edits (@ShitGimpEdits) reported

    @Morrigoobers @Plusnet @virginmedia I mean **** the refer a friend bs, I'll just say. Yeet plusnet, go for virgin.

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!