Plusnet outages and service status in Saint Ives, England

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• 
  Chris Pearce (@Chrisjohnpearce) reported 56 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Davies (@JaneDaviesSheff) reported 4 minutes ago

  @Plusnet do you provide technical support via Twitter??

• 
  Madball (@alantowle) reported 5 minutes ago

  @Tonysmini @OpenreachHelp @VodafoneUK I've no service at all now. Openreach email on Christmas day said ultrafast now enabled. Arranged to transfer. Transfer/activation date was given as 15th and Plusnet ceased old service at that point. Vodafone, after me pushing, give various stories about what is happening

• 
  Cormelius van Tonder (@corneliusvt72) reported 12 minutes ago

  @KateSlaterPR @Plusnet Worst customer service I have come across for a while! Telephone operators rude and unhelpful, plain and simple!

• 
  Tony King (@redfellterrier) reported 15 minutes ago

  Hello @Plusnet, do you ever answer the phone? No support whatsoever from your useless automated chat function ("Joe" is obviously an obstructive computer programme) and no answer when I try to call.

• 
  Deborah Brooker (@DeborahBrooker1) reported 15 minutes ago

  @Plusnet you need to sort out Internet connection problems or at least respond to people who are contacting you.... All troubleshooting advice followed...

• 
  EstrellaSadie 💙 (@estrellasadie) reported 19 minutes ago

  @Firesnakious Maybe check the settings on the new router? My router, provided by PlusNet is awful, and drops out all the time. I keep meaning to replace it.

• 
  Jane Davies (@JaneDaviesSheff) reported 19 minutes ago

  @plusnethelp @Plusnet Only ok for a few mins and now no internet - couldn't be at a worse time, please can you advise how to get a new router, can never get through on phone and if not sorted will have no choice but to change provider which i dont want to as have been happy for yrs up to past few mths

• 
  Vick Alex ☕️ (@Vick_Leibt_Dich) reported 20 minutes ago

  Mum says she has paid for this month. Either this is bullshit or plusnet are just this ******* bad. I've tried everything to fix this. I'm surprised it's allowed me on ******* twitter. I'm so angry right now everything is setting me up to fail.

• 
  Charlotte Redmond (@Cha_Redmond) reported 21 minutes ago

  @Plusnet @plusnethelp can someone please contact me regarding the AWFUL WiFi service you are providing. Tried calling on multiple days to only be on hold for in excess of 1 hour to then be cut off.

• 
  Hamishくん🙃 (@Mo84286413) reported 21 minutes ago

  @plusnethelp Hi Plusnet, wonder if you could help me. I'm currently not able to connect to the internet. Is there any issue around my area? I've been kept trying reconnect last couple of hrs but no luck, is it ok to send my details via DM? This in advance.