Plusnet Outage Report in Saint Ives, Cambridgeshire, England

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• 
  Lewis Walsh (@lewiswa86) reported 30 minutes ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

• 
  Chris Pearce (@Chrisjohnpearce) reported 42 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

• 
  Christine Taylor (@christinet50) reported 59 minutes ago from Waterbeach, England

  Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chutney Carmichaels (or jimbofluffytail) (@jimbofluffytail) reported 3 minutes ago

  @Plusnet hi, I started an order with you yesterday for a new broadband contract. I have paid the upfront costs, created a username & password but can't access it. Can you help please?

• 
  lovecombatsports (@LMaeers) reported 14 minutes ago

  @Plusnet trying to cancel my account, was on hold for 20mins and then got cut off. No way to cancel online, terrible service. Direct debit cancelled 20mins of my life I won't get back. Useless

• 
  Ellie Pedrick (@ElliePedrick) reported 14 minutes ago

  @Plusnet you sent me an email about my house move, saying I have until the end of the day to talk to you about my move in date, but no one is answering your phone line. Please can you help? Thanks

• 
  Acr_Crm (@acr_crm) reported 15 minutes ago

  @Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?

• 
  Plusnet (@Plusnet) reported 16 minutes ago

  @TonyJohnOShea Hi there @TonyJohnOShea, thanks for letting us know you have a problem with your internet connection dropping. I get how so annoying and frustrating this is for you and want to get it sorted. Could you DM me your plusnet username so I can get it fixed? -Mike.P Sheffield

• 
  Plusnet (@Plusnet) reported 17 minutes ago

  @ironfoxuk Afternoon Jonathan! I'm sorry for how long it's taken to reply. We’re making some changes to our mobile services. This means Plusnet SIM-only plans are no longer available to new customers. If you’re a Plusnet Mobile customer your service will continue as normal. -Matt, Sheffield

• 
  Livethe80sLive (@livethe80slive) reported 17 minutes ago

  @Plusnet What a rude and incompetent company you are. I have been a customer for three weeks and I’m that time there have been 4 failed attempts to order a new phone line that has led me to cancel my order and the rudest customer retention person I have ever spoken to.

• 
  Matt (@Matt20945936) reported 18 minutes ago

  @Plusnet I have not received a response to my complaint in months and have today noticed a credit marker on my file

• 
  Lesley Jones (@LesleyAJonesx) reported 21 minutes ago

  @Plusnet Internet suddenly stopped working, followed the "troubleshooting" instructions & that shows "connected" but it's not working.

• 
  Naz (@naz2012) reported 22 minutes ago

  @ZioSGTV @superstaryas7 @CommunityFibre I’ve been with plusnet too and kept them as a WAN backup when I moved to CF. Top class customer service but 70mbps doesn’t compare with 1gbps for almost the same monthly price. Now my Plusnet contract is coming up for renewal will consider cancellation.