Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Graham Knight
(@AndyGKnight) reported
@Plusnet Still no sign of the “award winning customer service” I would like to know how gave the award!! This is beyond a joke.
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mat watkinson
(@matwatkinson) reported
@Jennyfurfuls … also, rather than use flight mode, set your mobile data to manual. Check with your provider about how they can help. We’re on PlusNet in U.K. & they currently still don’t have roaming charges.
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Mark Cooper
(@M_A_C_64) reported
@Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks
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Robyn Alexandra Starr
(@FIibbertygibbet) reported
And plusnet, shame on you for leaving customers on hold for far too long when trying to get through to customer service, your not making the switch any easier, shoulda been connected on the 10th November, its now 2nd December, what the actual ****?
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Patrick
(@cpatricktaylor) reported
@Plusnet hi… I’ve just received an email cancelling or order, saying it’s been done through our current service provider. We haven’t got a current service provider as have just moved address. I can’t get through to a customer service advisor. Can you assist directly?
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lottiefoodie
(@lottiefoodie) reported
@Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!
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Lindsay Millward
(@millie79) reported
@Plusnet Can it not be online somehow, I'm currently away with work and phone signal isn't great.
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Adam Williams
(@AdamNWilliams3) reported
Dreadful customer service from @Plusnet! I would not recommend them to anyone! I’m moving home next week and they have already disconnected me on 23rd November, would not reconnect me and now will not connect me at my new address until the 20th December!! Been lied to 3 times!
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Kingston
(@Kingston3468) reported
@Plusnet why can you not accept we moved three months ago and advised you of that. We do not wish to pay for a service at a house we no longer live at. We advised you way in advance of our move.
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Nizam
(@multiplumber) reported
@Plusnet hi, my internet has gone down on Saturday morning due to an outage and still it’s not back yet can you tell me how much compensation per day I will be receiving and if it’s going to be automatically applied to my account