Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ClareAiyegbusiTimmins🐝
(@clare_timmins) reported
Wow Imaging sending my 90 year old aunty with Alzheimer’s a bill for over £400 after she was put In a care home because her husband died. And when we try explaining that we had previously informed them being absolutely vile. @Plusnet obvs needs to learn customer service! 😡
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Richard Swain
(@Rchrdswn1975) reported
@Plusnet I have a question as a bluelight card holder, what are the deals for broadband and fibre as I have the bluelight card app but have been informed by a customer advocate that there are no deals?
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David Evans
(@evanshelpus) reported
@Plusnet very disappointing in service received today. You’ve had someone attend my 78 year old mother leaving her with no internet by performing a reset on a router and back to factory with no devices unable to connect after leaving and then not answering calls to return.
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Sally Jane
(@Sally_Jane_99) reported
@Plusnet Sorry if this is the wrong place, but trying to report that my landline is down. No mobile signal either so cant text - website said use Twitter
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Sally Jane
(@Sally_Jane_99) reported
@Plusnet Trying to report a landline fault (no dialtone) & have no mobile signal so can't text which seems to be the only option on the website. No chat or email details that I can find
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Sammie (They/Them)
(@SammieNova) reported
@Plusnet Hi Tony, I managed to get hold of someone and they said it is an external fault with the line, and an engineer will be out to fix it by Tuesday. Thanks though.
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Kelly Ledger
(@KellyLedger93) reported
@Plusnet 4 days ago you told me you were calling me back that day. Still waiting, also waiting for my refund for your shocking service. Sort it out! (Kledger93)
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Tracy Antonio MIAB cert.acc.
(@tracebicyturner) reported
@Plusnet Someone else just replied from Plusnet and never asked for any details. Just simply answered my question. Why do you need any details?
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Liz Kemp
(@liz_abc1) reported
@Plusnet hope someone can help. I switched last month through USwitch to Plusnet mobile. Still no reward card which was offered when I signed up. Please advise.
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Lisa
(@iwantedtobelisa) reported
@MSE_Deals I tried @plusnet and the signal was terrible. Dropped in and out constantly. Had to switch to Vodafone.