Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/12/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cricketer36 Brian Hall (@cricketer36) reported

    @plusnethelp @Plusnet anyone else having trouble receiving emails, mine stopped coming through a couple of hours ago!!!!

  • brianwhelton Brian Whelton (@brianwhelton) reported

    @RegGBlinker I kept the TV, move my internet to Plusnet, I have a business account with them & I have to say, the few times I've had issues, their customer services were great, straight through to someone with tech knowledge who just fixed it. Not sure if their domestic offering is the same

  • fawizium Bando Calrissian (@fawizium) reported

    @Plusnet It also doesn’t help that every time we express an interest to terminate our contract on the basis of the poor service, your customer service providers consistently end the call

  • josh168scfc Josh austin (@josh168scfc) reported

    @Plusnet My first resolution is to leave Plusnet. Probably the worst service provider in the whole of the United Kingdom. Abysmal customer service, awful customer service.

  • Johnjam10John John Moore (@Johnjam10John) reported

    @WHUBillyMoore I’m with Sky, the tv, internet & phonepackage. If I was starting again I would have 3 different suppliers to be able to negotiate each service independently. For me plusnet for internet, sky for to and maybe not bother with landline

  • TheCircling 💀ℭ𝔦𝔯𝔠𝔩𝔦𝔫𝔤 𝔗𝔥𝔢 𝔇𝔯𝔞𝔦𝔫💀 (@TheCircling) reported

    @Plusnet My resolution is to change to a fttp provider when my current contract ends next year. Unless Plusnet becomes one ofc.

  • pjvenda peter (@pjvenda) reported

    @RegGBlinker Sometimes creds are easy to guess across accounts (which is not a big issue). Sometimes you might be able to life them off the ISP router. Sometimes people on forums will be able to help. I could help with this for BT/Plusnet, not for sky I'm afraid.

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    Anyone else in #Ramsbottom having issues with @Plusnet?

  • Punny_guy2022 James (@Punny_guy2022) reported

    @Plusnet I’d like to cancel my sim only contract please

  • K3v8az K3v8az (@K3v8az) reported

    @andyricflair I had plusnet for a while, just worked, i had zero issues with them. 👍