Plusnet Outage Report in Saint Ives, Cambridgeshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (10%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• Lewis Walsh (@lewiswa86) reported 12 minutes ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

• Chris Pearce (@Chrisjohnpearce) reported 49 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Plusnet (@Plusnet) reported 56 seconds ago

  @ellewavey Thank you. I hope so! I know that this issue is affecting a lot of our customers so hopefully our suppliers are able to fix this sooner than estimated. Sorry again for the inconvenience caused. Regards, Emily Plusnet Leeds

• Wilf Voss (@WhoIsWilf) reported 2 minutes ago

  @Plusnet ...and again the connection drops. Its like this so much. I appreciate you will blame Openreach but as a longstanding customer I expect service.

• Lil E 🇫🇷 (@ellewavey) reported 3 minutes ago

  @Plusnet Ok so how come your website says that there are no issues? How come there has been no contact and people have to revert to their children going on twitter? And now will they be compensated as they work from home?

• Deborah Bootz (@BootzDeborah) reported 4 minutes ago

  @EUPDfeelslike @WeAreOpenreach @Plusnet They said that to us after a pole was knocked down ..tomorrow next day Monday etc that was twenty days ago and counting

• Greg Wallace (@greg9rovers) reported 5 minutes ago

  @bt_uk down again. Unbreakable? It's now been over 2 weeks since I've had an uninterrupted 24 hours with broadband. My advice to all my followers is to avoid @bt_uk like the plague. I've already steered one friend to PlusNet. They would have gone with Virgin if available for them

• Seán McElhinney (@seanmcelhinney) reported 6 minutes ago

  @Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?

• Sammie (They/Them) (@SammieNova) reported 9 minutes ago

  Hey against @Plusnet is anyone there that could help, as this is still a recurring issue?

• Pye (@PyeParr) reported 9 minutes ago

  Right - problem solved, this seems to be some kind of specific clash with @Plusnet as other people have had the same issues.

• nancy perrin (@footiep) reported 12 minutes ago

  @Plusnet anyone here able to help with big drop in speed?

• Jason (@seonemesis) reported 19 minutes ago

  @Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.