Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/02/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EvelynWilcock Evelyn Wilcock (@EvelynWilcock) reported

    @Plusnet Thank you for your reply and for testing. We ran a sort of test viewing Netflix and that was fine so we watched that with no problem. So we came to the conclusion it was BBC i-player site that might be the problem. We will keep you posted.

  • Plusnet Plusnet (@Plusnet) reported

    @CJCorkish Hi there, thanks for getting in touch and I'm sorry to hear you're having trouble getting through to our Business Team on 0800 028 0282. Can you please try calling them on 0330 123 9123 instead and let us know how you get on with this? -Tony Plusnet Sheffield

  • Criddmeister Helen Evans (@Criddmeister) reported

    @Plusnet We've had service (if you can call it that) for a little under a year, and there has bearly been a day where our service has not been interrupted. Can you explain why? We've had 2 new routers, 4 visits from engineers and still have problems. Not good enough.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • AndyThomas 🎵🎻🎵 🇺🇦 (@AndyThomas) reported

    @Plusnet I thought you prided yourselves on your service? So far you've failed to turn up to my 89 year old mother in laws twice in a row to fix her service. You charge her twice as much as a new customer and the broadband speed is at least half.

  • _DirectingMind DirectingMind (@_DirectingMind) reported

    @LukeHarby @Plusnet @WeAreOpenreach All the providers have to use Openreach anyway, I wanted to cancel but doesn’t help sadly. How did you get a rescheduled appointment so soon?

  • CearaPorter ceara🤍 (@CearaPorter) reported

    @Plusnet my service on my phone has been down since gone 7am this morning and don’t quite know why, are there any issues at the moment ?

  • Plusnet Plusnet (@Plusnet) reported

    @OscillateWWFC Cool, no problem. Just let us know if you need anything else! - Cal, Plusnet Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @markb44z Hi Mark, I'm really sorry about the loss of conection. I've just checked and can see that there was an outage affecting your area this morning. It's since been resolved and I can see that you're now back online, apologies for any disruption. - Adam - Plusnet Sheffield

  • SuziePearce13 Suzie Pearce (@SuziePearce13) reported

    I am abroad and want to cancel my mobile contract - @Plusnet do I really have to ring you for this?? International calls are pricey, especially when you put me on hold!!