Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 03/04/2026 13:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DevP89 Dev Patel (@DevP89) reported

    @Plusnet Definitely much better signal and service using the actual ee network.

  • Zyenne Matt (@Zyenne) reported

    @TheSargeEU Most major companies have good and bad. In my experience Virgin was always fast and consistent but others will say the opposite. Just know that all regular companies (Sky, Talktalk, Plusnet, etc) use BT's lines and its effectively the same as having a BT connection 1/2

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom are you aware that @Plusnet do not support short messaging, so reporting spam texts to 7726 is not possible ?

  • xkarinx Karin Humphreys (@xkarinx) reported

    @plusnethelp @plusnet new customer now without internet for over a week. No idea what is going on!! Engineer visit hasn’t happened, no update...losing money as I can’t work. Beyond a joke 😡

  • ZoeReil49563299 Zoe Reilly (@ZoeReil49563299) reported

    @Plusnet I just had an email saying a payment of £5.39will come out of my account in May. I had problems for 6 months getting connected and was told I wouldn't be charged for 3 months for the hassle. What does this payment relate to? Zoe Reilly LA5 8HT

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet @plusnethelp Stay away from them worst company.

  • David36893765 David (@David36893765) reported

    @Plusnet April 28th 2020 my brother died of covid forced to work in bad conditions no offer to work from home told no money to do so staff forced to work or wont get paid you killed my brother and we as a family wont forget your lack of care for customer service staff

  • Kie36117663 Kie (@Kie36117663) reported

    @TheMouldster Oh ye sky are a bad memory. But then again so are every other one too. The worst is plusnet absolutely the shitest shite in the history of shite.

  • Mrshumba1 Mrshumba (@Mrshumba1) reported

    @Plusnet It seems strange that Plusnet does not seem to reward loyalty. I have been with them for nearly 3 years, although they have offered me a new deal which is less than I am paying now, a new customer can get the same deal at a lower price plus a voucher

  • spoo4 Wolfenstein3D (@spoo4) reported

    @Cain_Unable This is why I like Plusnet. Can take a bit to get through but I've never once had "can you reboot your router" etc. They usually go "OK, I'm going to run a test on your line, ah yes I see there's a problem. I'll raise an engineer visit"