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Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • christinet50
    Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • lewiswa86
    Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce
    Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ex_princesse
    Mr Penguin (@ex_princesse) reported

    @DerylLynn @frederickone @WeAreOpenreach .. They said that there was a break in the line further up the road. Some squirell must have nibbled it. They gave me a resolution date of 6 months in the future, so it was back to PlusNet. Virgin still haven't fixed it, so I'm still on copper.

  • DerylLynn
    Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Carl_Portman @WeAreOpenreach Plusnet are already talking about that but right now I just want a service

  • HelleneObserver
    HelleneObserver (@HelleneObserver) reported

    @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • ex_princesse
    Mr Penguin (@ex_princesse) reported

    @DerylLynn @frederickone @WeAreOpenreach .. They said that there was a break in the line further up the road. Some squirell must have nibbled it. They gave me a resolution date of 6 months in the future, so it was back to PlusNet. Virgin still haven't fixed it, so I'm still on copper.

  • M_Kingscott71
    MKingscott (@M_Kingscott71) reported

    @Plusnet Already called, awaiting a call back as your systems are down...

  • Interssuseption
    RagingTinnitus (@Interssuseption) reported

    @Plusnet I have had no Internet for 24hr. Please fix it

  • HelleneObserver
    HelleneObserver (@HelleneObserver) reported

    @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • HelleneObserver
    HelleneObserver (@HelleneObserver) reported

    @M_Kingscott71 @Plusnet @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • SenorStefan
    Stefan (@SenorStefan) reported

    Typical FTTP experience? 14/06: MDU build done for 2 neighbouring blocks 09/10: Place FTTP order 20/11: @WeAreOpenreach claiming delay after having claimed twice already since order @Plusnet service is down including web and IVR 🫠 Street cabinet: enabled MDU: built Paperwork?

  • DerylLynn
    Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Carl_Portman @WeAreOpenreach Plusnet are already talking about that but right now I just want a service