Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Beccy Dresden
(@dresdeb) reported
@Plusnet Maybe it's just me then. I've called your support line once since switching to you last week; it briefly improved but now is worse. 9am video call was a disaster, connection-wise, smart TV keeps dropping out... Haven't had such issues in 20 years of broadband at this address 😟
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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TheSpectreAngel
(@ThespectreAngel) reported
@Plusnet what is going on with your 5ghz connections i can't use my computer at all and i'm getting no internet errors
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Beccy Dresden
(@dresdeb) reported
Anyone else in Milton Keynes area having massive problems with @Plusnet broadband this morning? I'm a week into using their service and right now I'm getting less than 10Mbps - dipping as low as 1.5Mbps 😩 - when I'm paying for 35-45Mbps. Not happy.
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Peter Gould
(@QualityIsKing) reported
@OpenreachHelp Thanks for your reply. Plusnet have said the delay is down to Openreach. They're clinically extremely vulnerable and will be without a phone line or internet for around 2 weeks. This isn't acceptable.
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Plusnet
(@Plusnet) reported
@mrmcc1976 Hi Mark, I'm sorry to hear you have been having issues accessing the website. Can you confirm that this is still an issue? - Curtis, Plusnet Sheffield
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Sophia Soames
(@sophiasoames) reported
Day four with no access to my emails. @Plusnet claim to have Net-ops working hard on the issue but all they have done is disable my password and fob me off, At my wits end now as the Sheffield customer service team throw ''rate our service'' texts at me. Seriously?
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Loretype
(@loretype) reported
@Plusnet getting really tired of unreliable internet after signing up with you guys at my new home. Had an outage for about half an hour now after intermittent issues all day
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Signorina LuceDelSole ☀️
(@LittleMisCheery) reported
Well @Plusnet All I can say is what a disaster!Sending an outstanding balance to debt collectors when I phoned twice to pay!Now OVER a month after raising a complaint,they send me an email to say it’s resolved without even contacting me 😳 Time to contact @financialombuds
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Peter Gould
(@QualityIsKing) reported
@OpenreachHelp Hi. My parents moved from @plusnethelp FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?