Plusnet Outage Report in Saint Ives, Cambridgeshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• Chris Pearce (@Chrisjohnpearce) reported a minute ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

• Lewis Walsh (@lewiswa86) reported 58 minutes ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• technosoap (@technosoap) reported 54 seconds ago

  Imagine if Plusnet said "Terribly sorry but we have been forced to increase your bill -- those scoundrels at BT increased their prices! Out of our hands. Damn shame. Anyway, bill's due Thursday, thanks."

• pH Design (@pHdesign2011) reported 7 minutes ago

  @Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?

• Felix Ovium (@FelixOvium) reported 16 minutes ago

  @jayrayner1 @virginmedia They always seem to have an awful lot of bad press on my local FB groups. I’ve had Sky, Plusnet & currently Vodafone … never had a problem

• James Henry (@JamesHe44852627) reported 17 minutes ago

  @Plusnet my Hub One router has lost network time. Logs show NTP failing and its got the wrong time. Can you help fix it please? My Cctv box takes time from my router so it's playing havoc with that.

• Ste (@Staylor10) reported 17 minutes ago

  @Plusnet Oh.... OK. I'll maybe try EE, I know they provide them to their customers. Thanks for the help anyway

• TooOldforthis chess thing (@ChessThing) reported 19 minutes ago

  @plusnet I’ve had no broadband internet since early Friday morning! Nothing! Nada! Nothing from your ‘Award Winning’ customer service team!! By any measure this is appalling. I want compensation! 5 days and having to spend money on more data on my mobile phone! Do not ignore me!

• Sage (@witchysage) reported 20 minutes ago

  @Plusnet Hi! My wifi has been down all day and I just had a message from my neighbour saying that theirs and one of our other neighbour's wifi is down too (but they're with EE and NowTV). Do you know what could be causing a wifi outage in an area for multiple providers? Thanks!

• Clementson's #FBPE (@jaqclems) reported 22 minutes ago

  @TheMunchbear @catherinemginn @VodafoneUK I use Plusnet, uk call centre and excellent service anytime I’ve had to contact them.

• James (@jimmyservis) reported 22 minutes ago

  @Plusnet my broadband has not worked for three months, and I have called you multiple times for support. How can I raise an online support ticket?

• Laura isabelle 3.5% (@Laura_Isabelle) reported 27 minutes ago

  Fifth time is a charm with engineers coming out trying to fix what ever is causing our @Plusnet drop outs 😩😩