Plusnet Outage Report in Saint Ives, Cambridgeshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• Chris Pearce (@Chrisjohnpearce) reported 27 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

• Lewis Walsh (@lewiswa86) reported 48 minutes ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• SleepyPenguin (@SleepyPenguin1) reported 8 minutes ago

  @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

• StephenPH (@Stephenphs) reported 10 minutes ago

  @OneWorldCyclin1 @Plusnet Mine is down since the 9th November. PLusnet tell me this am 60% has been restored. Not encouraging unless mine has been restored. It will take us a few days more! Should they change their name to Minusnet?

• Giles Meehan (@GilesMeehan) reported 14 minutes ago

  Hello @PlusNet why are you so totally and utterly incompetent? Please can your Head of Customer Services review my telephone calls with your Executive Complaints dept in July, URGENTLY, and get my contract (to July 2023) and billing correct? Your latest email is wrong AGAIN.

• Susi Petherick (@SusiPetherick) reported 15 minutes ago

  @Plusnet appalling service from Plusnet. Never again

• grazza98 (@thesavagist68) reported 20 minutes ago

  @plusnet wtf is going on with your service it cuts out at least 5 times a day. Reboot fail.. So poor lately

• Mrs B (@lindylo52493207) reported 23 minutes ago

  @Plusnet trying to reset my password to access my account. Pink “change my password” button isn’t working. Help please!

• Plusnet (@Plusnet) reported 26 minutes ago

  @slave2gadgets Hi Pete, Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. - Alex, Plusnet Leeds

• Plusnet (@Plusnet) reported 29 minutes ago

  @Kirkhamfox Hi there Ian. Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. - Jess, Plusnet Leeds 🌻

• Charles Conway (@crystalweb) reported 29 minutes ago

  @Plusnet no broadband in LL11 when I got home at 00:20 today and still down this morning. Orange light and ‘b’ on router. Any idea of what’s happening and when it’ll be fixed? Phone works.

• Plusnet (@Plusnet) reported 30 minutes ago

  @guyjpitchford Hi guy, I'm sorry to hear you're having trouble accessing your IC24 mailbox. Can you please send me your account username, so I can look into this for you? -Tony Plusnet Sheffield