Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@Dan11929503) reported
@bt_uk @Plusnet @ofgem when are you fixing broadband issues with #Plusnet?
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Robert Fenegan-Hurst
(@RMFH_the_one) reported
@Plusnet my plus net internet has been down all day. The auto help says it’s at my end but it’s not Keep getting provider not responding to PPPoE packets.
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Micky Welsh
(@MickyWelsh_) reported
@Daftdruers We're on TalkTalk now, never had a problem with then in years, but PlusNet is nearly a tenner a month cheaper. Can't get Virgin diwn our way, but I'll have a look into EE thanks
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Lorraine
(@DrHayeLo) reported
@Plusnet Mate, it’s been 2 days since I posted that. I appreciate you getting back to me eventually but I had to go elsewhere so I could get work done. No idea if it’s working now as I’ve not been home but it’s an issue knowing that I can’t reach anyone if I do have problems.
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Alvin S
(@MrStardust50) reported
@DrHayeLo @Plusnet Their customer service has always been garbage. I've only stayed with them because of the fibre speed, but when my contract next ends, I'm off.
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Eric Davids
(@EricDav25) reported
@Plusnet broadband is down and has been since yesterday morning, it came back for a bit but is now supposed to fixed by tomorrow evening… I’ve DMd you my user name as you seem to insist everyone does. Why is there no note on your website about this fiasco?
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Berry
(@BerryandEmmett) reported
@Plusnet As my internet was down all morning, and there were a whole heap of other people having the same problem judging by the tweets to your account, it was not resolved quickly at all - I lost an entire morning of work!
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Danni Connell
(@DanniConnell2) reported
@Plusnet Reliable? You're having a laugh, right? It's 8pm on a Sunday night with nothing else is in use yet this rubbish Internet can't handle streaming a show. Worst Internet we've ever had!!!
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ℝ𝕠𝕓𝕚𝕟 𝕎𝕒𝕝𝕝𝕒𝕔𝕖 👣
(@WalkWithWallace) reported
@davezeking Well I've decided against Plusnet as you're not getting proper EE, instead it's the older T-Mobile / Orange network, probably why they can afford really cheap tariffs.
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Jamie
(@hissingandbeeps) reported
.@Plusnet internet still down, is there going to be an update on what’s happening at some point? If it’s still down on Tuesday when everyone goes back to work you’re going to have a lot more complaints. #plusnet