Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gina
(@penguinabolt) reported
@plusnethelp I'll re-phrase that, I gave 14 days notice to cancel my contract with plusnet. I've gone to a different provider. My new provider takes over 'at some point up to midnight on 26/02/2021'. What I need to know is if there will be a period of no WiFi during the switch? Thanks
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Debbie Martin
(@martid33) reported
@plusnethelp @Plusnet I am writing this because after several phone conversations with your agents, I still do not get a satisfactory answer. My broadband has been broken for 5 weeks. Nobody is able to tell me when it will get fixed or how I will be compensated. #plusnet #help
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Anna
(@Anna30566420) reported
@Plusnet Stay connected? Shame you haven’t helped us stay connected since end of November- how much do you think it has cost me in mobile data? With a baby to provide for also I’m a very unhappy customer going to take my business elsewhere
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Miss_F
(@Miss_Faulkner18) reported
@plusnethelp I'm still waiting for my refund its disgusting. I would warn everyone off using plusnet. All I have had is bad experiences and them not returning my money after zero service.
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Niraj shah
(@Nirajsh95802534) reported
@plusnethelp Have spent a frustrating hour trying to get headway. Cancellations might finally have a potential solution it still need credit card to set up a new profile #plusnet
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Matthew Cooper
(@PFC_Pinstar) reported
@Plusnet @plusnethelp @OpenreachHelp so you have till midnight to fix the problem apparently no sign of an engineer in the neighbourhood. And stop ignoring me
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Grace Melody-Gardner
(@GMGardnerITV) reported
Hi @Plusnet @plusnethelp, I was told by your team that someone from your complaints resolution dept would be contacting me following the poor handling of my service move. This was two weeks ago. When can I expect this discussion please?
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Rob N
(@PeopleCallMeRob) reported
@plusnethelp Like for others, the @Plusnet connection has been rubbish all day. Up and down all the time, and when up it's often been slow.
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daddy long legs
(@_ikeashark) reported
Plusnet is so awful its stopping me from being able to work