Plusnet Outage Report in Saint Ives, Cambridgeshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• Chris Pearce (@Chrisjohnpearce) reported 14 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

• Lewis Walsh (@lewiswa86) reported 15 minutes ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Ms P (@MsAndyPT) reported 5 minutes ago

  @Plusnet I moved home & changed my package with you. I had an email saying that a date (6/9) had been scheduled for an appointment but would be confirmed following an ‘engineer’s report.’ Since then nothing from you! I need the internet for my job. VERY poor customer service!

• Hev 💙TheNHS (@braintumourlady) reported 5 minutes ago

  @Plusnet just to let you know we've had no internet connection here at TR18 2DY since about 5pm. Our router is working as it's connected but there's no service available. Have contacted your team via mobile.

• Lilzura (@NavaronePage69) reported 6 minutes ago

  @JimSterling @virginmedia Virgin are absolutely worthless. Plusnet are surprisingly good. Never go with three mobile tho

• 𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 🔜 EGX (@GAMERTAGVR) reported 7 minutes ago

  @bt_uk no broadband since Wednesday. Spent 2 hours trying to talk to someone only to be told there’s nothing that can be done till the 12th. Within 2 months you’ve achieved worse internet service and customer service than PlusNet over 10 years 👏🏻

• Plusnet (@Plusnet) reported 8 minutes ago

  @jenningshtg Hey Dan, it's been a while since we last heard from you. Just checking if you still need my help at all? Chelsea-Plusnet Sheffield

• catherine shuck (@cathshuck) reported 8 minutes ago

  @Plusnet switched to you on Thursday, slow if working at all broadband. Trying to cancel within my 14 days. Customer support says open 8-8 online. Ring up and closed. Disappointed with the service.

• Plusnet (@Plusnet) reported 11 minutes ago

  @CarolineWynne13 Hi there Caroline, I'm really sorry that your SIM hadn't arrived by the time the number switched over. Could you send us a DM with your mobile number if that' still an issue? Really sorry for the delayed response by the way. - Adam - Plusnet Sheffield

• Plusnet (@Plusnet) reported 12 minutes ago

  @CalJW Hey Calum, it's been a while since we heard from you. Just checking whether you still need any help with this at all? Chelsea-Plusnet Sheffield

• Wiked (@ogWiked) reported 12 minutes ago

  Okay next option; Plusnet. Good or bad ? Is it reliable and are the speed any good?

• shonakydd (@shonakydd) reported 18 minutes ago

  @Plusnet I'm afraid we are experiencing terrible customer support from @Plusnet at the moment, anyone else in the same place? Our internet went down a week ago now and we run our business from the house and have been losing clients and money daily as @Plusnet have not fixed it.