Plusnet Outage Report in Saint Ives, Cambridgeshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (10%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• Chris Pearce (@Chrisjohnpearce) reported 15 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

• Christine Taylor (@christinet50) reported 40 minutes ago from Waterbeach, England

  Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

• Lewis Walsh (@lewiswa86) reported 49 minutes ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Liz Formby (@EducationAccio) reported 5 minutes ago

  @Plusnet Are you awsre of a broadband issue in Tenterden, Kent? Mine has been down an hour or so now. Thanks.

• Julian Arthurs (@JulianArthurs71) reported 5 minutes ago

  @plusnet Website down, broadband off. I'm switching and there will be no exit fees.

• Robert Keith (@rl_keith) reported 6 minutes ago

  OK @Plusnet my service stops working at 9:00 PM EVERY NIGHT. Your support stops working at 8:00 PM. Any ideas?

• CJ Corkish (@CJCorkish) reported 9 minutes ago

  @Plusnet Hi I cant seem to get though to the business support on 0800 028 0282 I do option one but then it then doesn't ask me if it residential or business which is what it used to do 2 weeks ago. I can only normally call after 8pm. I have already log a job.

• introthejj (@introthejj) reported 20 minutes ago

  @Plusnet Hi. I changed over to you less than a month ago and pay £10 a month, but you’ve already increased it to £10.93 a month. Granted, it’s only 93p, BUT how can you put it up after 1 month? I may have got this wrong, hopefully. Help would be great.

• Julian Arthurs (@JulianArthurs71) reported 23 minutes ago

  @Plusnet no it wont do. Shockingly bad, almost criminal service. How many times do I have to ask to go to Ombudsman?

• Badger Of Steel (@BadgerOfSteel) reported 26 minutes ago

  @O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.

• Little Gems SEN 💙 (@LittleGems_SEN) reported 27 minutes ago

  @Plusnet Hi, I have tried DM regarding a problem but I have not had a response. Would someone be able to contact me via DM

• Tramline TEC (@topcat_2006) reported 29 minutes ago

  @Plusnet your service is hopeless. Despite suffering issues and being promised a call back late February noone has called. I've complained on twitter, given my details and noone has called me. I've been queuing for hours on you phone lines. What's going on?

• P Stone (@AFZOK) reported 31 minutes ago

  @Plusnet Think I know why cashback didn't register. My bank's list of direct debits shows last Plusnet taken Oct 2020. BUT the authorisation's still live. So your affiliate sales system assumes I'm existing customer? Quidco & aff network should be able to reinstate? I'll delete old DD.