Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/26/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nd9Nick Nick Daborn (@Nd9Nick) reported

    @Plusnet service has been very slow the last few days very disappointing considering the kids need internet access for home learning the no nonsense internet provider more like the no internet provider

  • Pepper2Pepsi Stephen Pepper (@Pepper2Pepsi) reported

    @plusnethelp @plusnet @DailyMailUK absolutely shocking service from Plusnet will not allow me to order new SIM card on behalf of my vulnerable 92 year old deaf father. Nor will they allow me to make a complaint!! Avoid.

  • coolkitten29 AMES 💙 (@coolkitten29) reported

    @plusnethelp Also your live chat seems available for NEW customer sales but stuff existing ones....... not a clever move Plusnet. Live chat should be accessible for everyone.

  • Franny1916 Frances E Russell (@Franny1916) reported

    @athenalamnisos1 @virginmedia My experience of VM was also a catalogue of exceptionally poor service. Switched to Plusnet. Not perfect but better.

  • david_beattie2 david_beattie (@david_beattie2) reported

    @plusnethelp Thank-you for your attempts at helping me today, I’m obviously very annoyed that Plusnet can almost double my fees, I waited to the end of my contact to cancel following such poor quality broadband issues throughout my time as a customer. I do not feel it is fair

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • _tienan Ruth Tien An Whittle (@_tienan) reported

    @Plusnet how am I suppose to properly CatDad when I can only get internet speeds of LESS than 1mb for the past 5 days?? P.S I can't borrow a sPaRe cAbLE from a neighbor as suggested by your phone support team because pandemic 🥲 This tweet was brought to you by

  • JW1698 Jamie (@JW1698) reported

    Dad moves over to @SkyUK broadband. Sky mess up changes over of BB, leaving him vulnerable/shielding, home alone, without internet 3 weeks after his wife dies. Poor 3G, can’t order food online. @SkyUK do nothing to rectify it. Should have stayed with @Plusnet

  • drwhofreak Marion Cromb (@drwhofreak) reported

    Just a thought but maybe @plusnet shouldn't activate & port numbers to new SIMs before the customers have even recieved them, leaving them without mobile service for days, especially when the postal service has been disrupted due to a pandemic 😑

  • JohnCB500 JohnCB500 (@JohnCB500) reported from Herefordshire, England

    @diygolf I use #plusnet. Used to have TALKTALK. worst ever