Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/28/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kevkerpow • • ＫＥＶＩＮ ＰＥＡＲＳＯＮ • • (@kevkerpow) reported

    @Plusnet @grqc Yep....still down. Over 24hrs now..not good. Lack of information from Plusnet is dire!!

  • MsVCooke Vicky Cooke (@MsVCooke) reported

    @Plusnet I’ve had no mobile service at home for a couple of days. I use my mobile for work (from home). What’s happening?

  • rachcoon Rach 🌻 (@rachcoon) reported

    @Plusnet its now been a full 24 hours without connection. Is anyone going to try to help without automatic replies?

  • midslibrarian Midlands Librarian (@midslibrarian) reported

    @btgroup - as the owner of the woeful @Plusnet - have you got any update on when I might get my internet back after a nine hour outage? Or even just a moment to acknowledge there is a problem?

  • naz2012 Naz (@naz2012) reported

    @plusnet your need to embrace social media and TELL people when there is an outage with a resolution time. It’ll prevent huge call volumes. Your status page wasn’t updated and neither was a pre-recorded message on your support line. #basics #fail #outage

  • oops_herewego #GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke (@oops_herewego) reported

    @Plusnet Just stop it with the auto "earlier today" BS, we are STILL DOWN, f*cking fix it but more importantly, give us updates, jeez .....

  • FiMBeckett Fi (@FiMBeckett) reported

    @Plusnet just can’t believe as a new customer I ordered broadband & phone service from you mid August with a 5-7 days connection, you said connection would be 19 Sept and now you are saying 30 Sept…. Appalling start to@our relationship

  • UtterlyRekt Harry Gateaux (@UtterlyRekt) reported

    @fannyanne93 . @plusnet don’t GAF. Worst service.

  • Waterlooville10 Peterbleddyn (@Waterlooville10) reported

    @Plusnet God help anyone with plusnet and you want to get away from them...if you make one mistake they will send round debt collectors 4 months latter

  • LewisSexyKearns Lewis (@LewisSexyKearns) reported

    @HolyDiver73 @Plusnet My point is that they haven't bothered to post any updates about the outage to avoid people wasting time trying to solve it themselves or call Plusnet. With thousands of customers coming to check service status, a picture of the Queen isn't what should be at the top of their page