Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 12/03/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Saint Ives, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon E-mail
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomHuntingdon Internet
United KingdomHuntingdon Internet

Community Discussion

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Scuba_steveeeee Stephen Waterhouse (@Scuba_steveeeee) reported

    @Plusnet are the worst internet provider, if you're not sitting next to the box, you can't connect ⛔⛔⛔

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @TheLilSquidge @TalkTalk @Plusnet I hear you, though if you look at my recent tweets/replies, you will see the cost of poor customer service, unreliable broadband, and, even, the breaking of regulations and inability to escalate problems caused by some number of customer account errors.. 1/2

  • JaredRandall9 Jared Randall (@JaredRandall9) reported

    @Plusnet have got to be the worst broadband providers out there. Would never ever recommend them to anyone. Absolutely awful.

  • Justabator Justin Godfrey (@Justabator) reported

    Multiple missed dates of completion (told it’ll be fixed 9pm that day 3 times) to be then told Friday 19th 9pm latest. That has been and gone with no service. To be fair plusnet can only work with what they’ve got but every agent telling me an outage of this length is unheard of.

  • ultraman_ginger Twisted Tea Shep (@ultraman_ginger) reported

    @rosstmiller Switched to Plusnet and they offered to set it up for me and call me back when it was done. Despite switching from cable to dial up, the speed is similar and it's much cheaper. They've been slower since lockdown, in fairness, but never had to call them.

  • WakeySpur Wakey Spur (@WakeySpur) reported

    @plusnethelp Hello. I was just wondering if Plusnet mobile only customers can sign up for new customer only deals for your broadband? Thanks.

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @Plusnet genuinely the worst internet connection I’ve ever experienced. Appalling that you charge money for this. You should be paying me to use it.

  • ce63l Carol (@ce63l) reported

    @MarcAllera seriously unhappy with the joke that is customer service for PlusNet. "You" took £200 of my money in error, despite me advising in good time of the error. I've raised a customer complaint and asked to be called but they won't. So let's see if this helps.

  • OwsWills Owen Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@OwsWills) reported

    Question for TV experts: My in-laws want to change their broadband/TV/phone provider. My FIL wants Sky Sports. Is signing-up to Sky or NOW the only way to get Sky Sports? In other words, I can't put them on @Plusnet and add a Sky Sports service? What's cost-effective? TYVM!

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @plusnethelp Your reply almost, nearly, just about, answers my query. — the key question: Does Plusnet consider line termination within a property to be their responsibility as part of the service? I’d like something approaching a yes or no answer here..