Plusnet Outage Report in Saint Ives, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Huntingdon |
||
| Cambridge |
Total Blackout | |
| Cambridge |
Wi-fi | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet |
Community Discussion
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Plusnet Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Osborne-Bede
(@MsOsborneBeder) reported
@Plusnet hi there, I'm still without mobile data. The full allowance for the month is unused because I cannot access it . I've just received a text asking me to call 500 for a service reset. I'd love that but I'm unable to get through. It's been 13 days and six assignments...
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David
(@IanDavidRogers1) reported
@Plusnet Can you pls explain why my broadband bill has gone up without any warning but your TV ads are advertising a lower amount than I'm now paying? Is there no such thing as customer loyalty anymore?
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sharon parker
(@tialynx) reported
@Plusnet worst customer service i,m a new customer my service should had gone live 11th april still have no phone or broadband service they ignore all text and emails and when i finally talked to someone at their tech support she put the phone down on me
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nick albert
(@yajustnick) reported
@Plusnet constantly dropping service today. As my contract is up, is this your way of saying I need to switch?
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Mike Merrick
(@Merrick_18818) reported
@Plusnet Had my third outage in the last hour while trying to send that tweet.
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Maria gardiner
(@Mariagardiner) reported
@Plusnet Thanks for failing again on Roaming Plusnet. Shocking systems, nice people. No phone when traveling for a bereavement. AWFUL @thetimes
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Maggie Gordon-Walker
(@mgordonwalker) reported
@SODASam_ @virginmedia I left Virgin too, as very poor coverage but also appalling customer service. I’m with Plusnet for broadband, Vodafone for mobile. Plusnet also does mobile & you get a lovely Northerner answering the phone in a few mins as opposed to the hours Virgin take before cutting you off
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Gordon MacDonald
(@GordyMacD) reported
Can’t watch the United game as @Plusnet are awful. Don’t mention a 24hr wait to activate until AFTER you have signed up. Idiots
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a box full of owls
(@howlieT) reported
@Plusnet hi! I didn’t get a customer survey but I just wanted to say I spoke to Adam from customer retention on Wednesday and he was really helpful if you’re able to pass that on :)
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Louise Al-Rudaini
(@AlRudaini_Lulu) reported
@Plusnet They really are incredibly helpful and patient. I am not surprised at their award-winning customer service