Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 12/29/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Saint Ives, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon E-mail
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomHuntingdon Internet
United KingdomHuntingdon Internet

Community Discussion

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pipmadeley Pip (@pipmadeley) reported

    @Daemar1 @Plusnet Have switched channels many times, never made a difference. Plus there's nothing actively connected at that time of night.

  • tho78450 Tanya Ho (@tho78450) reported

    @Plusnet Really? That didn't last long. Non existent customer service yesterday - staff incompetent or rude. Can't even e-mail to complain...

  • DemonTomatoDave Dave Bulmer DemonTomatoDave#5138 (@DemonTomatoDave) reported

    @gogolitzen @EE What did they tell you? Plusnet texted me to say they're expecting to fix it at about 3:20pm - whether that's when they expect it to come back up or when they'll take initial stock of what the problem is and then work out what to do with it, I don't know

  • graceefosteer gracee (@graceefosteer) reported

    @Plusnet already has 100x better customer service compared to NOWTV. Even tho I’m still having issues (due to Openreach), the way Plusnet are handling it is so much better!!

  • pipmadeley Pip (@pipmadeley) reported

    @nptweetings Yeah, they tested the line during the day (of course they knew the issue was at night so unlikely to find anything). Have asked Plusnet this morning for Openreach to investigate 👍

  • Lexutavia Lexutavia 🎮 (@Lexutavia) reported

    @WrecklessGamer Virgin Media are alright broadband when it works but their customer service is notoriously woeful Plusnet are nice but don't offer FTTP so I went with BT which is their parent company these days

  • Vdweller Vivienne 💙🧡🌻 (@Vdweller) reported

    @CynthiaRao4 My daughter had these problems with Virgin when she moved into her flat a few years ago. After struggling with them for a while her contract came up for renewal and she switched providers. I think she went to PlusNet. She’s had no problem since.

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.

  • TomABacon Tom Bacon (@TomABacon) reported

    @pipmadeley @Plusnet This is going to sound weird, but I had a similar problem, and it turned out to be related to my Sky Q box going to sleep! Had to change those settings. (I'm still working at 1am so it was most inconvenient...)

  • yolofknell yolofknell (@yolofknell) reported

    @Plusnet Hi, Have not had a mobile signal all day. Have restarted phone, removed sim card etc etc and still nothing. Not very happy with the service so far.