Plusnet

Plusnet Outage Report in Saint Ives, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Ives, Cambridgeshire, England 02/15/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sebmeister Sebster™🇾🇪🔱🔰 (@Sebmeister) reported

    @blinky183_me @Plusnet Network Ninja.

  • dunc2016 Duncan Donuts 🇯🇵 (@dunc2016) reported

    @docsa2021 Probably Plusnet but there’s loads. Most phone providers now offer Wi-Fi, you might get a good deal if you’re already a customer:

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet It's not packet loss, the router is BLOCKING packets, they are NOT being lost. I have had 2 engineers tell you in the last few weeks that the line is fine, no problems with it. The router is the main problem, it is old tech and useless. I have had a 2nd one in the last year 1/x

  • lankster2003 Chris (@lankster2003) reported

    @Plusnet Hi there, are there any known issues with the mobile network? My Dad has been unable to make or receive calls for 3 days

  • hywelthomas79 Hywel Thomas (@hywelthomas79) reported

    Have to say been super impressed with @Plusnet since switching broadband supply over to them. Straight through to customer service and really helpful. 👌

  • Mshorif2 M shorif (@Mshorif2) reported

    @Plusnet are your guys service down

  • BGeddes95 Bryony Averiss (@BGeddes95) reported

    @Plusnet my internet has been dropping in and out all day and this evening its been like every 10 minutes? Any help please?

  • Plusnet Plusnet (@Plusnet) reported

    @Mike_de_S Hi there Mike, we're not aware of any issues, does the same thing happen if you re-load the page and try logging in again? - Adam - Plusnet Sheffield

  • DrummingNut Mark Gardner (@DrummingNut) reported

    Hi I want to cancel my plusnet account, I have been on the phone for an hour but no joy please help@

  • tslytsly Tslytsly (@tslytsly) reported

    @Plusnet ,the agent who tried to help me was very sympathetic. But he just could not get a manager to speak to me. I'm a network engineer, I know the fault is not with the line or router. I need this escalating so I can work. #poorcustomerservice