Plusnet Outage Report in Ryde, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ryde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Southampton and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Portsmouth |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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potato queen🥔
(@yanpotatoqueen_) reported
@Plusnet I understand you're busy but my router keeps turning off / having issues, one was sent out 1st but hasn't arrived. please can i have an update on this as i work from home
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Donnythebull
(@plot130) reported
@Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?
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Ed Parnell
(@edparnell) reported
I have two internet services here. A high speed and rather over priced one which appears to be run by puddings and a bog standard slower, cheaper ADSL connection with competent tech staff. Guess which one gives me the best service? @Plusnet are underrated.
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Pengland Pangolin of supreme mystery
(@LauraGrazebrook) reported
@AndrewDotDotDot Down on plusnet, working on mobile
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Plusnet
(@Plusnet) reported
@neil_1980 Hi Neil, I'm really sorry to hear you're having issues signing up for Fibre Extra online. While this isn't something I can support with, I'd recommend giving our Sales Team a call; who can help get this resolved for you. -Tony Plusnet Sheffield
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Jennifer Cordner
(@mrscordner) reported
@Plusnet absolutely first class customer service from Matthew today.. sorted the wi-fi connection for my mum.
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Plusnet
(@Plusnet) reported
@j_berry Hi Jennifer and sorry for the delayed reply from us. I've just checked and can see that there was an issue affecting your area yesterday that's since been fixed. We're really sorry for the disruption and please get back to us if there's still an issue. - Adam - Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@systematicdata Hi Al, I'm really sorry for the inconvenience caused by that issue yesterday. This has since been resolved and all customers affected should now be able to access YouTube again. If you do come across any other problems, please let us know. -Tony Plusnet Sheffield
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Matt
(@chinmj) reported
@FrPsiChi @Plusnet I get that they don't currently support it, the question is whether they will by the time that the signal boxes are deactivated at the end of June.
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TheAJMason
(@knee_peas) reported
@Hollydunne @AmazonHelp Excellent, you would have thought BT & plusnet would have at least let us all know. Happy to help.