Plusnet Outage Report in Ryde, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ryde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Gosport |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Peter Jeffries #IsleofWight
(@BILDERBERG_GP) reported
from
Newport, England
@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Wright
(@mistermemoryman) reported
@MarcAllera I don’t blame the call centre workers at @plusnethelp . I blame the Management for allowing such dreadful #poorcustomerservice & letting people hang on the phone for hours. People will go to other providers if you keep adopting such #pennypinching tactics. #plusnet
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Black Nova Designs
(@BlackNovaDesign) reported
@WeAreOpenreach @Plusnet after 3 attempts at getting internet there is still no sign. Apparently we get someone on Wednesday afternoon this week - yet you were mean to arrive today and Friday last week and no one turned up. Such bad service from openreach, no notice
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Andrew Flegg
(@jaffa2) reported
Gah, @Plusnet don't allow you to move home (or cancel) via website. Long queue times to get through to customer service. Hold music is lo-fi, awful and - worst of all - has brief pauses where you think you're being connected. But aren't.
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Dan Howard
(@danhoward_uk) reported
@craigrlbarnes @Plusnet Yeah, after something fast for work related reasons (and, generally being a mega nerd!) - seen a few horror stories from Sky, but they tend to be national problems, as opposed to stuck in Stevenage haha
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Nathan
(@cheeseban) reported
@Plusnet @OakNational I am not a mobile customer but I have to say this is a great move. Well done Plusnet!
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Josh Mcwaters
(@joshmcwaters1) reported
@Plusnet complaint regarding mobile coverage. Have no way to call to discuss as coverage is so bad. Just joined plusnet mobile and will be leaving shortly
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BenC
(@WestfieldWoody) reported
@plusnethelp we recently joined plusnet and were supposed to be connected yesterday. BT service stopped at 7am yesterday. I need to know when I can get back online
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Lucy Honeyman
(@HoneymanLucy) reported
@plusnethelp I've been disconnected since last Wednesday due to your mistake. You said you'd update me today by email. NOTHING. So unhappy with Plusnet service.
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Thom
(@byrnetofferings) reported
Looking for new broadband very soon, and want to splash out on super fast - any ideas or experiences with Virgin or Hyperplus? Our plusnet connection is terrible!
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Craig Barnes
(@craigrlbarnes) reported
@danhoward_uk @Plusnet Jesus, that's not good, I bet your upload speed is almost unusable. Conor was in a flat at the time, so that shouldn't be an issue. It was either £30 or £40 pm, which is what I'm paying.