Plusnet Outage Report in Ryde, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ryde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Guter
(@AnthonyGuter) reported
@59goingon20 @Plusnet Why don't you check the service status page?
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Glenn Garrett
(@GlennGa53931271) reported
@Plusnet @Google Dear PlusNet, I’ve had no email access today having tried multiple devices and webmail without success. I understand that from news reports that there’s a generic issue but that doesn’t help when I’m urgently waiting for test results to be emailed. When will it be fixed?
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MEG
(@djelibeybi_meg) reported
Email down all day? Shocking for an ISP. Very few updates on @Plusnet site and now it says it may be resolved tomorrow. Worst outage in my 20 yrs with them.
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Melanie Henwood
(@MelanieHenwood) reported
Email has been down all day @Plusnet just got through to a recorded message telling me you are aware of the issue and “hope to have it fixed overnight”. Not good enough.
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Anthony Ewers
(@ante1974) reported
@RushtonSerena @Plusnet @Google I just checked and the next update is TOMORROW!!! I've been having problems with my email for about a week now and no email at all for the last 20 hours!!!
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Richard Humphries 💚
(@RichardnotatKF) reported
@MelanieHenwood @Plusnet Bad luck Melanie, really frustrating isn’t it, so much for business continuity!
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Dave Watkin
(@drw2803) reported
@Plusnet why when there’s a MAJOR outage (your words) do you say “some customers “. Isn’t it all those with plusnet email addresses? I haven’t had a mail since 22:20 yesterday!
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jessacc
(@jessacc2) reported
@Pauline54232922 @Plusnet I’m not sure I have to be grateful. No email service to at least tomorrow ..hey ho
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Mark Phillips
(@__Cappo__) reported
@SusanSmall7 Plusnet email (incl subsidiaries such as Force 9) have been down all day, and @Plusnet aren’t saying much, sorry, anything, about any expected return of service. Next planned update from them is 0800 tomorrow, but they failed to update at several published times already today.
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Mia Weston
(@MiaWest2304) reported
@Plusnet Never mind spouting nonense like this. My email (& that of most others) has been down since about 8pm last night and you're hoping to fix it by tomorrow morning! Utterly useless. Time to vote with our feet.