Plusnet

Plusnet Outage Report in Ryde, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ryde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ryde, Isle of Wight, England 03/20/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ryde, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Wi-fi
United KingdomPortsmouth E-mail
United KingdomSouthampton Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jos1e83 Josie83 (@Jos1e83) reported

    @Plusnet Hi I use you for my mobile phone network I have had no signal for about the last two days in SO41 0NE any update when this will be resolved, have some important calls to make and receive so may need to change networks if not sorted soon.

  • Princessjen17 Jennifer Hislam (@Princessjen17) reported

    @Plusnet I've still not received q reply after you asked me to DM you. Our Internet is not working. Its asking us to log into the technicolour gateway.

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet I’ve done that and this issue with one hub has been known and unresolved for over 18 months now. Band steering should work without having to name 2.4 and 5Ghz networks separately 🙁

  • ShaunPants Shaun Daniel (@ShaunPants) reported

    @Plusnet Heya, I managed to sort the 1mbps issue myself. I logged in to my hub (admin) to find that my hubs username had "setup@", instead of my PlusNet username and login. Please pass the message on if anyone finds they've lost internet speed.

  • HY_0186 HY Wong (@HY_0186) reported

    @Plusnet Hi. I have had no broadband for days now. Please help.

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet Moved in 1 month ago. 2 wks later I am supposed to get internet. I don’t. 6 days later I do. 10 days later the connection drops & openreach can’t fix it. Plusnet don’t ring, call, email or text to let me know what is happening. Past 14 day cut off. Not happy. Minusnet

  • Plusnet Plusnet (@Plusnet) reported

    @ClareRevell Hi there Clare, just to clarify, is this issue only occurring over outlook? You can access emails on the plusnet webmail site? - Jess, Plusnet Leeds 🌻

  • Sweeti3Py SweetiePy (@Sweeti3Py) reported

    Organised a fiber broadband connection today. It will take 14 days to implement. They, @Plusnet , have promised 30mbs down and a 6 to 8 mbs upload speed. They also say it will be steady. No drops. My work place is definitely going to be a better place to be! Whoohoo!

  • HerronColeman Zoe Herron Coleman (@HerronColeman) reported

    @Plusnet Morning. I need to speak to somebody about broadband but the customer service number 0800 432 0200 is not working. I@ getting a message saying the number’s not available

  • PaulKay16 Paul Kay #FBPE #WATON (@PaulKay16) reported

    @Plusnet Phoned yesterday with router problems new router ordered arrived this morning great service a big well done many thanks proud to be a PlusNet customer