Plusnet Outage Report in Ryde, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ryde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Peter Jeffries #IsleofWight
(@BILDERBERG_GP) reported
from
Newport, England
@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Thornton
(@ab1674) reported
@Plusnet so much for your great customer service my parents phone&Broadband should have gone live on the 10th!! Phone line went on the other day but still no broadband and your so called engineer for today hasn't appeared!! Oh and you've changed there number..absolute shambles
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Susan Philcox 💙
(@spcb61) reported
@Smitchalot Switched from PlusNet as their service deteriorated, they didn’t want to find out what the problem was and discovered their equipment was poor quality and often repurposed. Instant improvement when switched to BT. Costs more but worth it for better quality all round.
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Christine Connolly
(@cconnolly81) reported
For a company promoting great customer service @plusnet has failed to deliver so far! They have cancelled my broadband account twice within the last 3 weeks, promised to call me back with an update but hasn't and charged me a set up for a new account that I didn't want!
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Plusnet
(@Plusnet) reported
@peztyke Hello, thanks for getting in touch and I hope you're well. I'm sorry to hear this and for the inconvenience this must have caused you. Please direct message your account username and I would be happy to help in anyway I can. - Beth, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@RyanHeywood18 In terms of your cost, I'd recommend that you speak to our Customer Options team as they may be able to move you on to a better package. You can reach the team on 0800 013 2632 Regards, Emily Plusnet Leeds 🌞
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Tracey Fish
(@OhLittleLadyT) reported
@Plusnet I called yesterday having NO internet connection for over a week now. Someone came to fix it today. Said the problem was at the main box. He went off to fix this. Didn’t come back and the problem still exists. So the problem hasn’t been fixed!!I’m fuming.Waste of time.
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Kay Lacey
(@KayELacey) reported
@Plusnet my internet NW1 0XF is down! No internet at all. It went off at 11p.m HELP your offices are not open.
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NayFUN_
(@NayFUN6) reported
@Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?
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Marlow-Maidenhead PA
(@MarlowDonkey) reported
Apologies if you’re getting inundated with truncated email messages from MMPA. There’s a problem in PlusNet’s mail system which is outside my control. I am trying to get this sorted.
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Ian Hadders #FBPE
(@HaddersIan) reported
@Plusnet any idea where I can check the speed my in-laws are supposed to be getting? It’s absolutely woeful! Tv buffering to the point of not working, internet is the equivalent to dial up! 😩