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Plusnet

Plusnet Outage Report in Ryde, Isle of Wight, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ryde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Ryde, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 14 days ago
Portsmouth Phone 14 days ago
Portsmouth Internet 21 days ago
Portsmouth Internet 2 months ago
Portsmouth Total Blackout 2 months ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • ProfJWHolloway
    John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • lostleigh
    Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet
    Plusnet (@Plusnet) reported

    @KittiKat76 You provided us your account username on a previous contact you made to us through this support channel. -Tony Plusnet Sheffield

  • CenyddRoberts
    Cenydd Roberts (@CenyddRoberts) reported

    @supertanskiii @Brizo751 I’m quite sure my Plusnet router is an anus router, given the claims about their performance and service.

  • KittiKat76
    Kittikat (@KittiKat76) reported

    @Plusnet our landline has had no dial tone for two weeks, but you can ring in? Please help

  • zoe_engstrom
    zoe engstrom (@zoe_engstrom) reported

    @Plusnet my husband cannot work from gone because of the atrocious connection and speeds. I am making a complaint to OFCOM, and I would like to discuss early termination as you are not upholding your end of my contract.

  • CaptJolly
    Roland Rodgers 😷💙 (@CaptJolly) reported

    @supertanskiii The current Plusnet routers are pretty OK. Made by Sagemcom. Similar to last generation BT. There are many excellent replacements available. You do need to clarify whether you have issues with the *Router bit" or the "WiFi bit". You can add a better WiFi AP to your Plusnet

  • jermyn55
    Paul Jermyn (@jermyn55) reported

    @Ofcom @Ofcom have a word with @Plusnet as this is not possible on their network.

  • KatYoung38
    Kat Young (@KatYoung38) reported

    @Plusnet @YorkshireTea I keep having to reset my router could you please help

  • arundir
    Graham Mitchell 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@arundir) reported

    @supertanskiii I'm with Plusnet, had a problem with original router they sent years ago, gave me a replacement which is working well.

  • monsieurijh
    E (@monsieurijh) reported

    @supertanskiii BT business Hub6, does 2.4ghz and 5ghz....got mine off ebay after a year of extremely bad plusnet router performance, and WOW, noticeably better in every aspect...setup instructions on plusnet forum under BT business hub👍👍

  • DarthRider4
    Darth Rider (@DarthRider4) reported

    @Plusnet It may be expected to you, but every other network I have used rings engaged which is logical if the line is engaged, disconnecting the call as if the line is inoperative is just plain stupid.