Plusnet

Plusnet Outage Report in Ryde, Isle of Wight, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ryde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ryde, Isle of Wight, England 02/11/2026 14:25

February 11: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ryde, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelC61908814 Rachel Cleary (@RachelC61908814) reported

    @Plusnet moved house on 30/11/22. Still no broadband transfer. Multiple calls on hold for @Plusnet to acknowledge that they can ‘see nothing has been done since 30/11’ but no explanation/solution offered. Public sector worker unable to work from home. Appalling service!

  • maria_juliettem Maria Myers (@maria_juliettem) reported

    @Plusnet I have an email stating you are waiving my early cancellation fee due to a miscommunication by your staff and yet I’ve just received a bill that includes the fee and you’re going to take an extra £32.66 off me? Please fix this ASAP

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported

    @Plusnet That took a while! It was fixed. Now its broken again. Do i change providers then to someone more reliable?

  • Anthony96273373 Anthony (@Anthony96273373) reported

    @Plusnet hi , I wonder if you could help me, I'm currently 10 months into a 18 months contract and my wife and I have seperated, she is currently living at the property , how do I cancel the contract and have the service switched off, I don't know what else to do...

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    I managed to get through to plusnet customer service - the transfer will now happen on the 30th But they'd sent me emails that haven't arrived (he failed to get one through while I was on the phone - except via the John Lewis account) and don't know why for that either *frets*

  • fatherofkatie Father of Katie (@fatherofkatie) reported

    @Plusnet ordered your sim only deal wednesday with PAC code to keep my old nr. Today I was cut off from my old provider. No signs of my new sim cards. And also received email that I have spent all my data already #help

  • janebryant59 Jane Bryant (@janebryant59) reported

    @Plusnet I have reported a fault on my landline. My mobile phone battery is broken and won’t charge and I have been advised by your team to contact you on social media because this old mobile phone can’t take calls.

  • PAChallis Peter Challis (@PAChallis) reported

    @MoneySavingExp Remember that these MVNOs may not have access to all frequencies and facilities from the main network. Worth checking before switching. For instance EE supports 2G voice for wider coverage, and WiFi Calling. Plusnet does not so where I live they would not be suitable.

  • DavieIrwin Davie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 📸 (@DavieIrwin) reported

    @Plusnet vulnerable elderly Mother in law's broadband down for 40 days, f-o-r-t-y daaays. This was back in August. You have since confirmed that through the compensation scheme she is due £377.94, confirmed on the 21st of November. Still no sign of the cheque. #Shambles

  • rob_james7 Rob James 🇬🇧🇺🇦 (@rob_james7) reported

    @OpenreachHelp our line and it's accompanying broadband connection has been down for a week. Our provider, PlusNet, say the fault has been with you the whole time but you have provided no updates to when the fault may be fixed. Can you assist please?