Plusnet

Plusnet Outage Report in Ryde, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ryde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ryde, Isle of Wight, England 01/29/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ryde, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Southampton and Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NickRixy Nick (@NickRixy) reported

    @Plusnet Please may I have some answers to extremely slow speeds. My office cannot function when web pages aren’t loading.

  • StormGarelli Storm Garelli (@StormGarelli) reported

    @Plusnet Can you help? I pay just over £10 for 10+2GB of data. But new users are being offered 18GB for £10 for the same 30 day rolling contract. Can I be upgraded to that?

  • camcan101 Camilla Meachum (@camcan101) reported

    @Plusnet I have now called six times and been disconnected six times. I have tried you message bot and that replies telling me it cant find my number. Horrible service!

  • Plusnet Plusnet (@Plusnet) reported

    @KateAsh75 Hi Kate. I'm sorry for the delay in getting back to you. It's great to hear that you've joined us for mobile and that the switch went smoothly. Your reward card will be sent out 45 days after your service was activated. Regards, Emily Plusnet Leeds 🌞

  • AKalamIT Martin Miller (@AKalamIT) reported

    @Plusnet Hi. My mum hasn't had your service for last 3 years, but you've been taking £17.51 from her bank every month. She can't remember her login details and she registered with an email address she no longer has access to. I have DD details only. How do I cancel/get refund?

  • kingosticks kingosticks (@kingosticks) reported

    @Plusnet Hi @Plusnet same question today. Still no signal at home.

  • Xxxtina91662105 may191200 (@Xxxtina91662105) reported

    @Plusnet are there currently issues with the wifi in Sheffield? I’ve been without internet for several hours now

  • Katherinesk86 Sineadkersse@hotmail.com (@Katherinesk86) reported

    @Plusnet I haven't had mobile signal in my property since storm Eunice. I can't see anything on your website to say there are any repairs going on. Please could you advise?

  • houseofbailey Scott Bailey (@houseofbailey) reported

    @Plusnet Rang the helpline, they said it is an area outage and being looked at.

  • RichardSilvert3 Richard Silverton (@RichardSilvert3) reported

    @Plusnet WiFi has been down since 5pm yesterday! Any idea of when this will be fixed in the BH14 area??