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Plusnet

Plusnet Outage Report in Ryde, Isle of Wight, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ryde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Ryde, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 8 days ago
Portsmouth Phone 8 days ago
Portsmouth Internet 16 days ago
Portsmouth Internet 1 month ago
Portsmouth Total Blackout 1 month ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • ProfJWHolloway
    John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • BILDERBERG_GP
    Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • louiscolpitts
    Louis Colpitts (@louiscolpitts) reported from Fareham, England

    No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • lostleigh
    Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rktecture
    Ralph Kent (@rktecture) reported

    @Plusnet - it seems like your broadband and your website are down. Any ETA for a resolution, please? #plusnet

  • spaceman1000
    Mark Chambers (@spaceman1000) reported

    @Plusnet Sorry for slow reply. Signal returned in couple of days. Very odd

  • deostel
    Dave (@deostel) reported

    @Plusnet Thanks Will. All should be good now. A reboot of the router seemed to clear issues up!

  • Soozealooze
    CES (@Soozealooze) reported

    @Plusnet I'm trying to make a complaint about one of your advisors amongst other things but he wants to deal with it himself when I've repeatedly asked for him to pass onto someone independent. What's with this guy?!

  • codemon18429317
    codemonkey (@codemon18429317) reported

    @jayrayner1 @virginmedia Only 15 minutes?! Just think yourself lucky you're not with Plusnet. Talk about abysmal customer service!

  • kierawatchestv
    kiera 💫 (@kierawatchestv) reported

    @Plusnet Yet another day of having to hotspot and use up my data allowance just to be able to work at home. Abysmal service, constant drops. And no, I haven't put up Christmas lights or done a thing differently to cause this to happen, it's just you.

  • billymcdafthead
    Billy (@billymcdafthead) reported

    @Plusnet My mums been without internet for two days. Promised a phone call by end of play both days. Both calls did not come. Unable to get hold of someone that can help. Awful customer services. Ill be calling tomo to cancel the activation.This was meant to make her life better!

  • howareyouzhang
    Happygod London 倫敦 ロンドンっ (@howareyouzhang) reported

    @Plusnet thank you for reply, I have been away due to no internet in the house. I have been calling Plusnet and the problem was solved, thank you!

  • jono_pce
    Jonathan Roberts🇺🇦🌻🚴‍♂️ (@jono_pce) reported

    @TheSulks @Plusnet Had our account with them for a while and I am very happy with the service. We are paying less now for a higher connection speed than when we first started.

  • RobinGasc
    Robin Tracey (@RobinGasc) reported

    @Plusnet My phone service is out, I am in Selsey on the south coast. I have had no phone service all day