Plusnet

Plusnet Outage in Ryde, Isle of Wight, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Ryde, England

Plusnet Outage Chart in Ryde, Isle of Wight, England 10/27/2020 11:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.59% Internet
  • Wi-fi 7.97% Wi-fi
  • Phone 6.02% Phone
  • Total Blackout 5.11% Total Blackout
  • E-mail 3.01% E-mail
  • TV .30% TV

Plusnet Outage Map Near Ryde, Isle of Wight, England

The most recent outage reports and issues originated from Southampton, Ryde, Havant, Fareham and Portsmouth.

United KingdomSouthampton Internet
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United KingdomSouthampton Total Blackout
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Plusnet in Ryde, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:
  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • lyndseykhill Lyndsey Hill (@lyndseykhill) reported

    @Plusnet @plusnethelp please can somebody check your DM’s? I’m going to cancel my DD if no response!

  • AnnabelClarke BEAN Marketing (@AnnabelClarke) reported

    @Plusnet @plusnethelp we’re are now 2 weeks in, have been on hold for over 4 hours in total, still no progress. The only thing that has changed is you are now billing us for the service we cannot access! #shockingcustomerservice, #plusnet

  • linkedupcomms Darren Burgess (@linkedupcomms) reported

    @Plusnet Wow plusnet based on several conversations i have heard including today how you can say you pride yourselves on customer service is beyond belief. You really do need to monitor your forward facing inbound agents to loyal customers. Appalling.

  • charlottew129 Charlotte Williams (@charlottew129) reported

    @Plusnet @Plusnet over 1 and a half hours on hold on your phone lines! Ordered my router over 2 weeks ago and not heard a peep from your team! Can someone please help?

  • JamesHems James Hems (@JamesHems) reported

    @plusnethelp @plusnethelp @Plusnet some help

  • The1DMitchell AtLoon (@The1DMitchell) reported

    @Plusnet where can I chase up an installation without hanging on the phone for ages? Live chat doesn't work

  • colin_hunt14 Colin Ashton-Hunt (@colin_hunt14) reported

    @Plusnet Customer services award and all contact with customer services cancelled? Joke!!

  • 0verHeel JL (@0verHeel) reported

    Wow, @Plusnet are absolutely terrible. Their customer service is shocking. I can’t even login to my account on Safari. Just a blank page and asks me to login again. Seems to be a common problem but @plusnethelp say “use a different browser”. How about you just fix your **** site?

  • AdScarisbrick Scarisbrick (@AdScarisbrick) reported

    Ah Glorious! The internet has been restored! This morning I ran into a few connection problems, however with the kind help from the folks @Plusnet everything was sorted within the hour. Truely grateful. Sadly the old Netgear Modem has bit the dust ;-; it served well.

  • PADDYBASSO Thomas/Paddy patterson (@PADDYBASSO) reported

    @Plusnet your service is a joke on the phone to get hold of one of your team to sort out this mess and been on the phone for 30 mins!! And still no response? Then your call drops and have to repeat this. No thanks don't think I'll be renewing the contract.