Plusnet

Plusnet Outage Report in Ryde, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ryde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ryde, Isle of Wight, England 02/01/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ryde, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Southampton and Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported

    @Plusnet I've just learned that you don't support texting to short codes. Is this something in the pipeline to support? I was unable to reply to an important message from Barclays today which led to this discovery

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • ReliableGranny Rue ♈️📚🍷🍹 (@ReliableGranny) reported

    @Plusnet my broadband box is making a noise. Sounds like crickets. I've reset the box and it's stopped now but for the past few days my broadband has been running extremely slow or no broadband at all

  • chrislaaa Chris (@chrislaaa) reported

    @Plusnet Hi, If I was to cancel my £10.93 per month SIM only mobile phone contract with yourselves 5 months early how much cancellation fee would I be charged?

  • FITNESSUKdotTK FITNESSUK (@FITNESSUKdotTK) reported

    @Plusnet Our business broadband 2 year contract has just ended and the price has jumped upto £59.76, how can we signup for a new 2 year contract and get the bill back down to the original £26.40, we don't really want to start messing about switching providers.

  • GrrrLewis Gareth Lewis (@GrrrLewis) reported

    @Plusnet hi. Currently on hold - might this be quicker? Fibre installed this morning - all good, but chasing up a missing router - not delivered. Any help appreciated.

  • KateThemen Kate Themen (@KateThemen) reported

    @GeorgeMonbiot @VodafoneUK Sorry to hear this and condolences. Also lost my mother earlier this year, and phoned @Plusnet to cancel her Internet service. Very helpful and cancelled without charge as should be expected in these circumstances.

  • slater04 Catherine Slater (@slater04) reported

    @Plusnet what is going on!!! I have spent a ridiculous amount of time trying to change an engineer appointment and for some strange reason it seems to be impossible. Terrible customer service!

  • man_flowerpot Nige_Ragnarson🚴‍♂️🇩🇰 (@man_flowerpot) reported

    @avfcjackson @EE 4 in a family, £112 for a holiday. Just for your phones. @Plusnet seems to be the answer. Let's **** these roaming charges off by changing supplier. The market talks.

  • darrylsherborne Darryl Sherborne (@darrylsherborne) reported

    Sorry @toobbroadband you've taken too long to design and install your service at our location. After paying @Plusnet £50/month for 18Mbps for too long I've switched to a @ThreeUK #5G Hub and get 172Mbps for £10/month