Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 12/15/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomBuntingford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GordonBCumming1 Gordon Cummings 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GordonBCumming1) reported

    @CharlieMaguire9 @Plusnet Yes, Charlie. My internet was extremely slow last night and my email simply didnt work. I see from their website that they had to close it down, temporarily. All back up and running, now.

  • Plusnet Plusnet (@Plusnet) reported

    @charli5136 Hi there! Sorry for the delay. You can perform a factory reset on the Hub as this can help or if you need further support on this. Can you dm us the username? Nathan – Plusnet (Doncaster)

  • CharlieMaguire9 Charlie Maguire (@CharlieMaguire9) reported

    Anybody else having issues with @Plusnet internet? 3 nights out of the last 5 our internet has completely dropped out, rebooting the hub hasn’t made a difference, neither has rebooting the ONT. This really isn’t what we pay for

  • Alextheadult Alexander (@Alextheadult) reported

    @WeAreOpenreach You messed me around and a disabled person didn't get her lunch because of you. So unless you fix this over the weekend, I'm going to leave a review on trustpilot detailing exactly how you don't keep appointments (lapm1 Plusnet)

  • Sean6374 Sean (@Sean6374) reported

    @DawnSunrise1 It often happens with streaming tv, that's why I have fitted an aerial to my tv as a backup for my freesat signal and my plusnet broadband box.

  • typentre Andrew Johnson (@typentre) reported

    @Plusnet absolutely brilliant customer service from Rachael in payments this morning. Explained the two processes we needed to do and then went through them very clearly, explaining as she went 👏👏👏

  • fluffymuft11805 fluffymufti (@fluffymuft11805) reported

    @Plusnet I'm having speed problems with my broadband. What email addresss should I use to send the speed tests I've carried out?

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • Irwell56 Maria (@Irwell56) reported

    Am a Plusnet customer. Just changed contract -uograded- now haven't received emails gor 2 days and problems dashing with no update on status of new contract. Come on guys! Get it together!

  • DugnutBobson Bobson Dugnut (@DugnutBobson) reported

    @Plusnet my broadband is down. Tried restarting the router, nothing. Please help