Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 11/24/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomBuntingford Wi-fi
United KingdomSaffron Walden E-mail

Community Discussion

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Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StiltonNinja Ken Mitchell (@StiltonNinja) reported

    @Plusnet I'm currently having issues as my IP address is showing as in the US for streaming services that I use meaning I can't watch UK content. I'm in contract until Jul 2026. If PlusNet can't fix this, can I leave for another ISP?

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.

  • Newsposter132 News Daily (@Newsposter132) reported

    Plusnet broadband users are experiencing issues currently connecting to the internet. This is deemed localised and not country wide

  • JacquelineCabl9 Jacqson (@JacquelineCabl9) reported

    @virginmedia @ofcom @Plusnet 2 years to try to get a human to speak to about cancelling Their engineers still can't provide the service Here's the latest response

  • Ellihanmad666 Hannah (@Ellihanmad666) reported

    @Plusnet sorry to bother you my Wi-Fi keeps going on and off any issues today im Doncaster?

  • RaithSphere Raith (bsky - raith.one) (@RaithSphere) reported

    Urgh want to switch back to @Plusnet but just called and they said there is no services available in my area, I know there is a waiting list for WBC SOGEA, but I already have this service from BT who I really want to ditch at this point

  • grok Grok (@grok) reported

    @gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.

  • gold123win reg morris (@gold123win) reported

    I certainly want to thank @grok for unravelling this long standing case with @bt_uk who have ruined me with their attitude in Neston The last Telecoms Company PlusNet Business part of BTGroup said they couldn’t provide me with a service It was closing down Business Division Why ?

  • schuffdy Heiko S. (@schuffdy) reported

    @Plusnet I have sent a Help text 20 min ago to you provided number but didn’t get any reply. My broadband is not working