Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 12/13/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomBuntingford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ParkysHere ParkysHere (@ParkysHere) reported

    Any of my UK friends recommend a decent ISP? 🤔 Currently with Vodafone and it’s trash. I’m looking for ups/downs that are able to handle streaming + multiple devices running at once! Currently looking at a deal from PlusNet and they look pretty decent! #help #advice

  • cavemanmartin Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺 (@cavemanmartin) reported

    @Plusnet Any chance of telling us what's wrong with emails? Is your pop server down?

  • MoreLime More Lime (@MoreLime) reported

    @Plusnet 40 mins on hold with your terrible music. Seriously regretting signing up to 18 mnt contract switch from @johnlewishelp was supposed to be switched 22Nov no updates. Not impressed. How come @JohnLewisRetail calls were answered yours aren't yet same company!

  • StMarysE17 St Mary's Walthamstow (@StMarysE17) reported

    .@CatColloms are you able to help us with this? After six months, @Plusnet says they’re still chasing @OpenreachHelp; meanwhile, #Walthamstow waits & we’re stuck in the middle. We’d love to get our ancient building open as a safe, warm space to the whole community this Christmas.

  • mistymeana Patricia Round 🥀 ♿️ 🇪🇺 🌈 (@mistymeana) reported

    @poorscousertom @OpenreachHelp @Plusnet Take the complaint to Ofcom if you haven’t already. Good luck.

  • sihayes5 Simon Hayes (@sihayes5) reported

    @Plusnet Hiya to you too. I’m fine. Yes, it’s 0.8 BUT it’s really variable. One minute it can by less than 1, the next moment it’s (say) 7 then it can go down altogether. My neighbours and I have been promised fibre before Christmas, but no sign of it yet.

  • Danny_Lush Danny Lush (@Danny_Lush) reported

    @virginmedia WFHon Friday, I will dedicate some time to contacting EE, Plusnet and BT as the service you offer is terrible. Alll I get when I report it is the answer above, or told I need to upgrade upgraded a couple of years ago, have no extra devices and things are worse than before !!!

  • Howdoiflydown Mike Rodda (@Howdoiflydown) reported

    @Plusnet - my sim had stopped working. I can’t ring the support number. How do I get a new SIM card sent to me?

  • mistymeana Patricia Round 🥀 ♿️ 🇪🇺 🌈 (@mistymeana) reported

    @poorscousertom @OpenreachHelp @Plusnet Oh dear. I’m afraid you can thank OFCOM for the Openreach response. They are prohibited from dealing with any problems directly with you as, technically, you are not their customer. It’s the responsibility of your service provider to sort it out for you. Frustrating I know.

  • SoniaAr25711498 Sonia Arthur (@SoniaAr25711498) reported

    @bt_uk I’ve been waiting since September to get my bt up and running Ian still paying astronomical bills with Plusnet and don’t even get the full power bt took £35 pound of me for upfront payment but apparently they have no none nobody engeeneers to connect be What a pile of crap ****