Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 01/18/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Henlow and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHenlow Total Blackout
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frannyupnorth ʄʀǟռռʏʊքռօʀȶɦ (@frannyupnorth) reported

    @Plusnet my broadband is down & impossible to work out how to report issue #useless

  • Plusnet Plusnet (@Plusnet) reported

    @actomox Hi there, our network doesn't support the use of short code numbers, I'm really sorry if that disappoints. - Adam - Plusnet Sheffield

  • The_Morningstar Tony H (@The_Morningstar) reported

    @jugglerbry @Plusnet I had similar problems with my speeds via wifi, the gentleman from Plusnet support suggested that I changed my 2.4ghz wifi channel. It's caused by too many other routers in range of you using the same channel. I now mostly have 67Mbs+ download speeds

  • JacquiPybus Jacqui Pybus 💙 (@JacquiPybus) reported

    @Plusnet I’m trying to contact customer support but the number given on the website appears not to work - I have questions about my bill as it appears to be massively higher than it should be. I don’t understand some of the charges

  • whatmichaelsays Michael Hewitt (@whatmichaelsays) reported

    @Plusnet Hi Maddy. She doesn't use Twitter & has tried calling several times now only to be told "you're still working on it". The onus shouldn't be on us to chase this. Can someone who can actually help please reach out, or can we have an assurance of getting through to someone who will?

  • Obviously21 Imagirlsmum_x (@Obviously21) reported

    @Plusnet my WiFi has been **** for weeks now, resulting in using mobile data which is just as bad in my area. Considering its suppose to be superspeed I'm not happy

  • kobbygl Kobby Gamzo (@kobbygl) reported

    To the idiot in @Plusnet who thought it's a good idea to do a survey via SMS and send text after text after another text asking me if I am happy with the service. Well, I was till now 🤬

  • GrayskullJeff Jeff Grayskull (@GrayskullJeff) reported

    @Plusnet I have had TERRIBLE service from you and I want to know how to make a complaint please? I signed up to a new contract. Not only did you screw up writing down my PAC code, but also wrote down the wrong address. And now that I'm going to be without a number this weekend!!

  • zoetunstall Zoë (@zoetunstall) reported

    @matthewrayner @Plusnet STAY AWAY!!! I’ve had intermittent connection/speed problems since March 2020 (incl during a job interview 🙄), their customer service isn’t that great and they kept trying to close my case when the issue hadn’t been resolved. Looking at switching as we speak!

  • The_Morningstar Tony H (@The_Morningstar) reported

    @jugglerbry @WolfBaginski @Plusnet I would use a good wifi analyser app and check how many other local routers are using the same channel for 2.4ghz. I've been in the situation where my signal has been competing with 6 or other routers on the same channel. 5ghz shouldn't be a problem.