Plusnet Outage Report in Royston, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Hitchin, Saffron Walden and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Total Blackout | |
| Saffron Walden |
Internet | |
| Stevenage |
Internet | |
| Henlow |
Total Blackout | |
| Cambridge |
Internet | |
| Royston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Justin Naughton
(@JustinNaughton_) reported
from
Stevenage District, England
Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet Help
(@plusnethelp) reported
@edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam
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de Kiero
(@tomasbrolin) reported
@plusnethelp I helped my father sign up to plusnet through the online process & you took his money okay 😠 Promised no loss/delay of internet access. Still not online & had to disappoint his employer, being unable to work. Paying for a service he's not even receiving. Shocking.
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Claire Longhurst
(@theconsulargirl) reported
@plusnethelp Thank you but a bit too late. She's now blocked 0900 numbers but can't get a refund. Premium Rate numbers should be blocked by default with opt in. This poor lady has been conned out of £94 and Plusnet say it's her fault. Yet Plusnet has paid the money to the scammers. 😕
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DCharlie
(@DCharlieJP) reported
Hi @Plusnet @plusnethelp - internet abruptly stopped about 20 mins ago. Cant connect , blue light on router, tried factory reset etc. Nothing. Is there a reported issue ?
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Skyblaze the Kittyblob
(@blazingskies) reported
@RealCainMosni @virginmedia That's the problem, unless you use Virgin, or 4G-based internet, EVERY ISP is reliant on Openreach, because they control the infrastructure. Tony works for PlusNet, and getting Openreach engineers to do anything is a major bottleneck.
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George Barrett
(@barrettg93) reported
@jgoodliffe_ @virginmedia I know they likely don’t offer the same download speeds but I’ve always been happy with Plusnet’s customer service, swapped to them from virgin media and they were much more helpful!
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Plusnet Help
(@plusnethelp) reported
@flashgolding Hi, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call our Customer Options Team directly on 0800 013 2632 and my colleague will be able to help. - Will.
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💜 𝒞𝒽𝒶𝓃 💜
(@XxChantoixX) reported
@plusnethelp @Plusnet No those instructions did not help in any way I have followed those steps too many times now and it’s still the same so you better find another fix or send someone.
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robert cooper
(@587fm) reported
@Plusnet my transfer date was 9th March, 7 days on I still no incoming calls, no router and since last night no broadband. Hanging 15 mins on phone this morning. Poor poor service. 2 people working from home in my house, what do I do ??????
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@LadyMuck75 @VodafoneUK They are an awful company I moved and they were supposed to connect up the internet and phone at my new address on the Monday after i moved, they never did months and me contacting them almost daily in the end but nope broken promises , so i got Plusnet to do it NP done