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Plusnet

Plusnet service status in Royston, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Royston, England

The most recent Plusnet outage reports came from the following cities: Hitchin, and Saffron Walden.

CityProblem TypeReport Time
Hitchin Total Blackout 1 month ago
Saffron Walden Internet 1 month ago
Stevenage Internet 2 months ago
Henlow Total Blackout 3 months ago
Cambridge Internet 4 months ago
Royston Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • JustinNaughton_
    Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • Agri_becca
    Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UK_Daniel_Card
    mRr3b00t (@hacknotcrime Advocate) #snackoil fan! (@UK_Daniel_Card) reported

    2 secs.. to update the SMB packages from BT, plusnet do not support syslog forwarding. the SKY router might (not sure which one waiting on SS/data)., the zen internet smb router does not.

  • cymbalaria
    Joy Hughes (@cymbalaria) reported

    @plusnet Wheres my broadband switch? Ordered 18Nov, told it would happen 25Nov, then 27Nov, then 28Nov. 3 broken promises and no broadband switch and no communication from Plusnet! Ordered the switch on 20-Oct - not as if they haven't had time to plan for it!!!

  • richard0ren
    #OPEN to work from 9th Dec 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@richard0ren) reported

    @Sarah_May1 Only ever been EE for me, with Plusnet more recently who use that network, £11 for 11GB data meant I could stream Spotify to and from work 3 hour round trip, pre covid

  • Adammoh65678
    Adam (@Adammoh65678) reported

    I emailed plusnet two days ago but no reply. Really disappointed with this customer service. Definitely won't be recommending plusnet to family and friends.

  • djones1509
    Derek Jones (@djones1509) reported

    Some of the support staff that work for @Plusnet are so incompetent. A request was issued to add credit to my account. At first they don't and when they finally do, it's called a "good will gesture" even though it's money that's owed to me. Appalling service! #badservice #plusnet

  • petermjohns
    Peter Johns (@petermjohns) reported

    @litlowtow @EE Good luck with that one. @EE tend not to appreciate loyal customers. I recommend looking at PlusNet - great prices and service.

  • Miss_HHistory
    Miss Hall, History (@Miss_HHistory) reported

    @plusnethelp I have had issues with plusnet since I signed up. I’m ‘guaranteed’ about 40Gb download speed in my 70Gb contract but I’ve never had that. I called and they said they had no Saturday call out appointments for the foreseeable future and that I’d...2/3

  • ScooterBunny
    ScooterBunny (@ScooterBunny) reported

    @AislinnOBrien1 @Plusnet I have exactly the same issue, and I have to wait until Monday to call, customer service couldn't deal with it. Not a great start

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @Pistachio_Penny Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • AislinnOBrien1
    Aislinn O'Brien (@AislinnOBrien1) reported

    @Plusnet Your service was recommended to me and I setup my account a week before I moved into my property. It now says the order has been cancelled and there is a problem and I cant get through on the phone or via online chat.I was expecting a better level of customer service!