Plusnet Outage Report in Royston, Hertfordshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Henlow and Cambridge.

City	Problem Type	Report Time
Henlow	Total Blackout	15 days ago
Cambridge	Internet	one month ago
Royston	Internet	3 months ago
Henlow	Total Blackout	5 months ago
Cambridge	Total Blackout	6 months ago
Cambridge	Wi-fi	6 months ago

Community Discussion

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Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• Justin Naughton (@JustinNaughton_) reported 13 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• Rebecca Dawson (@Agri_becca) reported 15 minutes ago from Gamlingay, England

  @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Gregory Baser (@gregorybaser) reported 3 minutes ago from Plymouth, England

  @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

• Jennifer Cordner (@mrscordner) reported 3 minutes ago

  @Plusnet absolutely first class customer service from Matthew today.. sorted the wi-fi connection for my mum.

• Spencer Humphrys (@SDH0687) reported 4 minutes ago

  @MatronBudds @SkyUK We had similar. Sky wanted to charge a fortune to TV and broadband. We left sky (after about 12 straight years with them) and have moved to plusnet. Much better customer service, better internet speeds and cheaper too 👍🏻

• Prima Donna (@Depeche66) reported 4 minutes ago

  @Plusnet Hi Plusnet. My SIM is being sent to incorrect address (typo), and your call centre says to wait 2 days to change it on your system. Is that correct? My SIM will be sent to wrong address in the meantime. This is for a new order. Please help. Thank you.

• Matt (@chinmj) reported 5 minutes ago

  Hi @Plusnet - I only get signal at home with an EE Signal Box. I see it's been announced that these are being turned off on 30 June, and EE/BT advises using Wifi Calling, which you don't support. Will you have enabled wifi-calling by then, or do I need a new provider?

• Simon Chinery (@FrPsiChi) reported 9 minutes ago

  @chinmj @Plusnet Plusnet mobile doesn't support wifi calling but if your phone SIM is EE and Plusnet provide your home internet (via bt line) you should be fine.

• Ed Parnell (@edparnell) reported 10 minutes ago

  I have two internet services here. A high speed and rather over priced one which appears to be run by puddings and a bog standard slower, cheaper ADSL connection with competent tech staff. Guess which one gives me the best service? @Plusnet are underrated.

• Plusnet (@Plusnet) reported 11 minutes ago

  @JoPOWz Hi Joachim, I'm really sorry you were having issues accessing YouTube yesterday. We did find an issue that was resolved by yesterday afternoon, are you still having problems accessing the website? -Tony Plusnet Sheffield

• Donnythebull (@plot130) reported 11 minutes ago

  @Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?

• Gwen Watson (@WatsonGwen) reported 14 minutes ago

  Disappointed with @Plusnet. Having switched broadband and landline, 6 days on and still no landline. Even more frustrating is having my emails to customer support ignored. This is not a good start