Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 12/12/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomBuntingford Wi-fi

Community Discussion

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Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AustinP39032121 Austin Powers (@AustinP39032121) reported

    @Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.

  • thatcedric The Curse of Cedric (@thatcedric) reported

    @pipmadeley I've had 2 providers fail to repair broadband. (neither of them Plusnet though) I left both of them (one mid contract, they didn't pursue it). My BT broadband has yet to fail in 8 years. I have unbreakable, the connection has dropped but the 4G backup kicks in.

  • pipmadeley Pip (@pipmadeley) reported

    @Plusnet Afraid I no longer have a home phone with which to check. Openreach engineer passed line yesterday with almost negligible FEC errors being reported. Nothing to suggest line would suddenly become noisy at night. Has the possibility of an issue at the exchange been explored?

  • ProfoundYellow A Profound Suffusion of Yellow (@ProfoundYellow) reported

    @pipmadeley @Plusnet If it is an exchange problem, only a non-openreach supplier would make a difference. So cable or 5G basically

  • _EmmaMcDonald Emma McDonald (@_EmmaMcDonald) reported

    @Plusnet I have a phone plan with you and have lost my SIM card, however to get a replacement SIM I need to call you which obviously I can’t do without a SIM. Please can you help?

  • garybest Gary Best (@garybest) reported

    @pipmadeley @Plusnet And hooray for the good customer service in this thread!

  • Michael81992344 Me (@Michael81992344) reported

    @Plusnet Hi Curtis, sorry I didn't reply, I had health issues. I thought it best to cancel my Direct Debit. Ensure "Billing' had the recorded rate. Then talk through the credit adjustments needed on the bill to reflect the tariff, and then paid the correct amount with a debit card.

  • cowan_ Stuart Cowan (@cowan_) reported

    @Plusnet is your system down? Showing connected but no internet again.

  • pipmadeley Pip (@pipmadeley) reported

    @Plusnet Thanks for your help, Curtis, I appreciate your efforts and will wait an update. For what it's worth, the adjoining house is empty but the problem started long before it was vacant anyway, so I can confidently rule out any interference coming from within the two properties.

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    Phone call. Sky: hi is this John seto, Im calling from Sky, with the cost of living going up, were offering deals on broadband and TV. How much do you pay with your current provider? Me: £25.99 with plusnet, just BB and phone. S: do you watch Netflix or any sub. service 1/2