Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 01/20/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Henlow and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHenlow Total Blackout
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gjb121 geoff bowtell (@gjb121) reported

    @Plusnet Whenever I see plusnet I can’t help linking them with the terminator

  • chickateee SMB (@chickateee) reported

    ..@Plusnet I want to cancel my broadband as I have left the property but I can’t get through on your phone lines. No other way to cancel? Unreasonable barriers to exiting my contract?! Is that legal?? Should be much simpler.

  • stucroker stuart croker (@stucroker) reported

    @bedfordyid @TheSamLockwood @CWUnews However if Plusnet staff are on a day off they can join the strike in support.

  • DanLeBlanc01 Daniel Le Blanc (@DanLeBlanc01) reported

    Hey @Plusnet I dutifully called your helpline as directed by your website, but after 15 minutes on hold without so much as a queue counter, I’m not confident that my call will ever be answered. Can I get some help, please?

  • shan_2000_uk Shaun (@shan_2000_uk) reported

    @JasonManford You’d think Plusnet would help you out considering you do all their advertising!

  • ntilling Nicola Tilling-Clarke 🏴‍☠️ (@ntilling) reported

    @Buck1e @JasonManford He definitely has Plusnet, it’s awful!

  • Plusnet Plusnet (@Plusnet) reported

    @kerryhappygirl Sorry Kerry!My second reply to your tweet sent as a private message. It should be "inconvenience caused. I can see that your connection was down on Tuesday but now looks to be back up and running. Please let me know if you're still having any problems" Regards Emily Plusnet Leeds

  • tacgnol_si_gnol Tacgnol (@tacgnol_si_gnol) reported

    @Plusnet Are you aware of any issues in the West Midlands right now? Getting significant timeouts and packet loss when attempting to browse the web.

  • sjnassoc Steve Jackson (@sjnassoc) reported

    @Plusnet hi - I’m frustrated! Got a new hub2 today, all seemed ok to set up but it took my device to a “login” page with no info on what to do next. There was blue light on hub but no internet access. I presume I need to add my broadband username &Pw somewhere?

  • IIUKIIBADWOLF Deane (@IIUKIIBADWOLF) reported

    @JakDahlia Yh, had TalkTalk a few years ago. Internet stopped working after a year and they wouldn't do anything about it so went to plusnet, no problems with them.