Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 02/18/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Stevenage and Henlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomStevenage Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!

  • Nubaka01 Da Sza (@Nubaka01) reported

    @RussJackson8 #plusnet I have the same without any notice. It seems that the regular customer is worse than the new one.

  • PI_by_DP Damian Pocknell (He/Him) (@PI_by_DP) reported

    @EmjayRox1 @Plusnet I’m in exactly same boat waiting for number port from @EE since 13/4 with no data, texts or own no. 🤬 Paid for 30day SIM at weekend just so I can make some use of my phone when out and Plusnet agreed to repay once problem fixed Good luck getting your connection soon!

  • Grumpyrocker Harry 🇪🇺 📷 🎸 🕹 (@Grumpyrocker) reported

    Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.

  • TolhurstRob Rob Tolhurst (@TolhurstRob) reported

    @Plusnet am receiving lots of literature from various companies advising my property now has full fibre potential, however I can’t see that it’s a service plusnet offer, what can be done?

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!

  • Alan_J_Nash Science Fiction AL (@Alan_J_Nash) reported

    @Plusnet We joined Plusnet 6 weeks ago. They took money from us. We still don't have broadband and their customer service is appalling. Just want to cancel the contract now.

  • ArgyllAtheist Ian🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ArgyllAtheist) reported

    Hey @Plusnet - does your customer support number actually have ANYONE answering the phone? How long does it take on average to get through to a human? half an hour? an hour? ninety minutes?

  • crhein272 Christian Rhein (@crhein272) reported

    @Plusnet Hi yesterday an engineer from Open reach was meant to come to my house to connect my overdue broadband. They never came.I got in touch via phone and was told that you will chase the supplier and get in touch shortly. But nothing happened. No engineer no message from you

  • Plusnet Plusnet (@Plusnet) reported

    @mistermemoryman Hi Clive, I'm sorry for the recent trouble you're having. If there's anything I can help with, just drop me a DM and I'll be more than happy to take a further look for you. - Curtis, Plusnet Sheffield