Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 12/20/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomBuntingford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tcfioftfic tcfi (@tcfioftfic) reported

    Plusnet are not a Broadband company, they are just a subsidiary of BT, so if your connection goes down, then all they can do is send a message to BT to fix it. Unlike Gtech and Virgin, Plusnet does not have its own Fibre Cable Lines. They don’t tell you this in their adverts.

  • tigger_tim TimM (@tigger_tim) reported

    @PCkeepswimming @Plusnet @BritishGas I agree. I was having an intermittent connection problem, and it was resolved by a real human being taking a look at the technical log and realising my router was failing.

  • StevenYWC Steven Cheung (@StevenYWC) reported

    @Plusnet any idea on if/when you plan to offer 5g and WiFi calling? I've just got a shiny new 5g phone and want to be able to use 5g. I've been a loyal customer for many years but might have to switch to another provider if there is no roadmap for 5g and WiFi calling?

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Please can you advise what my termination fees would be to leave? I'm not happy with the slow support and that I'm paying for internet that I'm not getting and having to use mobile data.

  • davidjrussel David Russell (@davidjrussel) reported

    @MartinSLewis I switched from EE to Plusnet and then BT Mobile as had better packages. I had to cancel both as even though they both run off the EE platform the signal is strangled and much worse. Maybe better in big towns/cities but something to consider in rural areas @MartinSLewis

  • MorrisJonathan Jonathan Morris (@MorrisJonathan) reported

    @Plusnet Thanks Alex. I don't want to turn off my own Wifi broadcast, but wondered what the additional hidden SSID was. Apparently in rural America, networks use hidden SSIDs to piggyback (nothing to do with the user: more network). Is this what it is?

  • toomuchsand Mike Μάικ Miké Esq (@toomuchsand) reported

    @ProfPilk @Plusnet It worked for a week and a bit then just got stuck on E mode. Airplane mode, network reset and phone restart multiple times. Manual change between local providers same. Swapped SIM between phones, the other phones SIM OK, this SIM same in other phone.

  • mitchandnina Notphilipschofield🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@mitchandnina) reported

    Screwed over by #Plusnet disconnected our broadband and say they can’t fix it for up to THREE WEEKS!!!! 4G is intermittent here and phone signal is 1 bar on a good day. I may be unavailable for a while. #incandescentwithrage

  • tcfioftfic tcfi (@tcfioftfic) reported

    @Plusnet a number of our Members of The ******* Idiots Club are having problems with their Plus Net Broadband connections. Is this due to the heatwave or some other problem? tcfioftfic

  • TheCraigusus Craig (@TheCraigusus) reported

    @diamondsforex @Plusnet I fully agree. Do not use them, for anything. They draw you in with their 'cheap' prices. BUT, you get what you pay for. Poor service, poor customer support.