Plusnet Outage Report in Royston, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Stevenage and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Henlow |
Total Blackout | |
| Cambridge |
Internet | |
| Royston |
Internet | |
| Henlow |
Total Blackout | |
| Cambridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
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Justin Naughton
(@JustinNaughton_) reported
from
Stevenage District, England
Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Sarah_RedMeeple) reported
@pemlife @Plusnet And that I have to sit on hold for hours to sort this crap or know what's going on. There should be an immediate email if they're even an hour late saying what's happening and apologising. Not silence until their pissed off customers ring them up because they can't work.
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Sarah
(@Sarah_RedMeeple) reported
So let's be clear here. If you work from home, run your own business, etc- don't use @Plusnet. Their small print absolves them from covering costs directly incurred as a result of them not delivering the 'no break in service' advised by their staff - 7 days and counting so far.
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Nicola
(@pemlife) reported
@Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.
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Ian Marsh
(@IanMarsh70) reported
@Jacdee2017 @Plusnet Had the same issue with this provider, @Plusnet they say one thing then do nothing. You have to badger them until they sort it out
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!
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Pete Sutton
(@PeteSutton) reported
@Plusnet Found a fix - Tried Opera, couldn't connect, suggested I try prefs/system/'Use DNS-over-HTTPS instead of the system’s DNS settings'. Worked straight away, same computer, same router
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet, as you cannot fix our broadband and your customer service is non-existent, just agree to terminate the contract. Simple
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Jac2017
(@Jacdee2017) reported
@Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.
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b
(@taveliahf) reported
@Plusnet why does no one respond from your customer service team? Your phone number also doesn’t connect!
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Screwfix
(@Screwfix) reported
@gceccles @Plusnet Hello Graham, I'm sorry to hear of the issues you are having trying to access our website. We are aware of an issue where Plusnet have blocked our website. We would advise you contact them directly to arrange that this is unblocked for you. - Many Thanks, Caitlin