Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 11/08/2025 03:40

November 08: Problems at Plusnet

Plusnet is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomBuntingford Wi-fi
United KingdomSaffron Walden E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet Ahhh so it drops repeatedly?? I thought it was dropping completely for that period..i'd still say its an exchange issue though,possibly switching traffic around during low demand times

  • andresurena Andres Urena (@andresurena) reported

    @Plusnet Hi 👋🏼! I’ve placed a couple of orders but they getting refused due to my details (which are all correct), some help on this?

  • Jaundice66 Janice Barrett (@Jaundice66) reported

    @Plusnet Utterly insane service. The only way to cancel your contract is by PHONE in this day & age??!!! coz of security???? So no one could impersonate me on the phone but they could use the same security details to do so online so that’s “unsafe”. V rude too! Good riddance

  • Knightfa11uk Matt Ward (@Knightfa11uk) reported

    Hey @Plusnet why the hell does my Internet keep going down when I’m trying to stream!?!? Never had an issue before but the last week has been shocking! Works perfectly normally then drops like I pulled out the cable! Frustrating as all hell!!

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @Plusnet Can you help me getting a refund on my mobile account which is still in credit and we have terminated the SIM please?

  • MarkMillarx889 Millar Millar (@MarkMillarx889) reported

    @Plusnet I can't see how you can request payment when a service has not even been provided one day during the contract.

  • Ozzable ozzamandias ⚜🏳️‍🌈 (@Ozzable) reported

    Really disappointing that i've been a @Plusnet customer for less than 2 months and my bill is now going up £3.60 🫤 i understand that prices rise but i might as well have stayed with my old provider. I didn't even get my fibre connected until 25th Jan so i've used it a month.

  • MarkMillarx889 Millar Millar (@MarkMillarx889) reported

    @Ofcom How I make a official complaint against @Plusnet they expect me to pay money when I am not receiving a service and are still waiting on it to be installed.

  • Samaulay1 Susan Macaulay (@Samaulay1) reported

    @Plusnet, really disappointed in the cancellation of a phone & broadband order. 4 times its been reinstated, then the account was closed by the 'system'. Leaving a vulnerable person without contact...please help I'm getting nowhere and spent hours on the phone trying to resolve

  • danieljmckee Dan! McKee - housewives favourite (@danieljmckee) reported

    @RodHardpan I can’t recommend one but I’d avoid plusnet. Everybody I know with them in the greater Manchester area is having problems with the signal just cutting out