Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 01/25/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Henlow and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHenlow Total Blackout
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankDRoberts Frank Roberts (@FrankDRoberts) reported

    @Plusnet Registered with Plusnet for internet end of March, informed 10-14 days, had to wait three weeks until 17th April. On 16th April get message stating internet will not be ready until ready until 30th April. No explanation. Not acceptable level of service!!

  • lumynosyty LCtrlAltDel (@lumynosyty) reported

    @mrmumbl35 @EddyThomas1997 You are aware that BT are the service provider for both EE and Plusnet. The only 2 main hardline service providers in the UK are BT and Virgin. All the other providers use their physical services all you are effectively doing is changing front facing company you deal with.

  • _MartinDW Martin_D_Williams (@_MartinDW) reported

    @Plusnet Perhaps less time on joke tweets and more time fixing poor internet stability!!

  • murgz7 FPL Megatron (@murgz7) reported

    @plusnethelp @Plusnet Can someone please sort this internet and customer service out for me? Horrendous back and forth!

  • swotgurll swotgurll (@swotgurll) reported

    @plusnethelp @Plusnet anyone else moving house and phoned plusnet to tell them they need to cancel early & had email and online confirmation of that fact,& then been hounded by another part of plusnet telling them they're in breach of contract & haven't terminated yet? thread 1

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @scoottadams Thanks a lot for reaching out Scott and please accept my apologies for the technical issue which has occurred here. I've had a look into the account and have sent you an email with the correct details regarding your orders. -Adam - Plusnet Leeds

  • Kimh17054704 Kim h (@Kimh17054704) reported

    The most appalling service in years! I moved into a new flat on the 26th March. And as of today, still have broadband, despite alerting JLB to my move 13th March. I've spent the past 3 weeks calling, emailing, nada. I An absolute disgrace. JL should run a mile from Plusnet

  • Barnardleanne Leanne Barnard (@Barnardleanne) reported

    @Plusnet @plusnethelp appalling customer service!

  • JohnRussell40 John Russell (@JohnRussell40) reported

    @WYeates @Plusnet It's Openreach's infrastructure that's gone down, not Plusnet's. But agree it takes a long time to get through to @Plusnet's technical team to report a fault.

  • WillieDowlingJ4 Willie Dowling #FBPE (@WillieDowlingJ4) reported

    @irreductible_Em We tried two broad band provider in South East London. Virgin & Plusnet. Both promised good speed & service but were utterly useless. For the past couple of years I've tethered to my 4G mobile (EE contract). Far more reliable & quick but of course costs more for high data use.