Plusnet

Plusnet Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royston, Hertfordshire, England 11/18/2025 06:05

November 18: Problems at Plusnet

Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyston Internet
United KingdomHenlow Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomBuntingford Wi-fi
United KingdomSaffron Walden E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zara_a86 Zara A (@zara_a86) reported

    @bt_uk Anyone here able to help me ? Aware that you guys own plusnet. We’ve been let down and messed around by them for 7 weeks now. We were due to go live on May 11th .. every time we call in we are told our order was not put through. This has happened three times now!!!

  • espglas espglas (@espglas) reported

    @Plusnet @Plusnet Hi, I am plusnet mobile customer. I have seen that the offers for new customers offer more data. Given I am a customer already, can I get those offers? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @krlstrngr Hi Karl, I'm sorry to see that you're having problems with your connection. Is this solely affecting wireless connections or are wired connections affected too? Regards Emily Plusnet Leeds🌞

  • RoeArbitration FamilyLawArbitration (@RoeArbitration) reported

    @plusnet Your engineer says he can’t fix our problem and we should be on ASDL. Have you called us to follow up? No. #poorservice. #complaint

  • MegmillerMiller Margaret Miller (@MegmillerMiller) reported

    @Plusnet reported fault on line on Wednesday which was to be fixed by midnight Friday. Now I have no phone at all and live in an area with no mobile signal either. My husband has chronic heart disease and NEED to be able to contac t help if required.

  • inneedoftea inneedoftea (@inneedoftea) reported

    @Plusnet Help please - have followed all instructions to reset router and it’s been over 24 hours since my internet worked.

  • TafftheVoice Any chance of the referendums? (@TafftheVoice) reported

    @LouiseScottACTS Plusnet. Aside from I pay £18 p/m for fast (ultimately BT) broadband, the customer service is great. Speak to a human pretty instantly.

  • Sarahtronica Lil Snack Bagz 🇪🇺 (@Sarahtronica) reported

    @Plusnet can't connect to internet - are there any problems in south London? Using a router that's only a month old. Thanks!

  • JoeCaithness Joe Caithness Mastering (@JoeCaithness) reported

    @Plusnet Does it mean I won't need to restart my router 3 times a day like for the last 3 weeks still? Coverage in Nottingham has gone awful

  • espglas espglas (@espglas) reported

    @Plusnet Hi, I am plusnet mobile customer. I have seen the offers for new customers in plusnet website and I am interested. Given I am a customer already, can I get those offers? Thanks