Plusnet

Plusnet Outage Report in Ripley, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ripley, Derbyshire, England 11/29/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ripley, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Ilkeston, Mansfield and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaKemp14 whisky pilgrim (@FionaKemp14) reported

    @plusnethelp My mum (81), was a customer for 10 years. Closed account after plusnet inability to resolve a direct debit issue.Plusnet apologise and issue refund. Now plusnet send letter via debt company wanting money. Customer service failing to resolve this. Shameful behaviour

  • icezebra99 Kirren Dharamsi (@icezebra99) reported

    @DavidPalman I like Plusnet, their customer service is pretty decent and you get BT Sport for a reduced price.

  • MaysamAdventur1 MaysamAdventures 💙 (@MaysamAdventur1) reported

    @Plusnet @plusnethelp getting really slow speeds, currently 5mbps! How can I increase this?

  • MaysamAdventur1 MaysamAdventures 💙 (@MaysamAdventur1) reported

    @basod8 @Plusnet @plusnethelp I reset my router and it helped a bit, not a long term solution though!

  • SproutStenner Angharad Gladwin (Stenner) (@SproutStenner) reported

    @Plusnet any chance of sorting out my internet. Spent over 30 mins on phone yesterday told the problem was fixed but yet again no internet connection again today!

  • frankcarlyle1 frank carlyle (@frankcarlyle1) reported

    @tonymc39 @Plusnet You should’ve just told her “Never trust a failed fat comedian advertising a rubbish internet service”.. Your sister might’ve taken notice Tony.

  • RuthsBestBoy Mr. Wednesday (@RuthsBestBoy) reported

    @arthur_Dent_3 What irks human is that she KNOWS it is possible for payments to be returned instantly, because it has happened to her on several occasions. The PlusNet fiasco, however, reminds human of the time she went online to book a room at a Travelodge hotel and the website was so slow and

  • AndyPargeter Andy Pargeter-Davies (@AndyPargeter) reported

    @MsSBurns @OpenreachHelp @Plusnet Sky here. Looks like a major issue. When we talked to Sky they were having problems with their systems too!

  • Hanlouise_X Hannah_louise (@Hanlouise_X) reported

    Fed up of the internet not working properly in the house @Plusnet

  • MetalGearHazumu Pepper Roo (Hazumu) (@MetalGearHazumu) reported

    Our PlusNet Internet is proper ****. At this time it goes super slow,. I'm trying to watch a YouTube video at 80p and it is not having it. As a reference if I was doing this in the morning the same amount of devices using it it would be fine. I could even play online games.