Plusnet

Plusnet Outage Report in Ripley, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ripley, Derbyshire, England 09/17/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ripley, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby, Nottingham, Ilkeston, Heanor and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomHeanor Internet
United KingdomNottingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rossi0569 Ewen Ross (@rossi0569) reported

    @Plusnet ok folks. My mum sadly passed away on 24/03/22. Tried to contact Plusnet when she moved into care to cancel her contract, they wouldn’t speak to me. Now mum has died they won’t talk to her Solicitor. Why not, they’re only doing their job😢

  • Plusnet Plusnet (@Plusnet) reported

    @lucywilsdon Hi Lucy, I can confirm that BT would never make calls to customers on our behalf. If you've had a call claiming to be from BT it's likely that it was an attempted scam call. Regards, Emily Plusnet Leeds 🌞

  • Jackbygrave1 Jack bygrave (@Jackbygrave1) reported

    Having network issues in Gosport/Portsmouth area with @Plusnet. Been without Wi-Fi/Broadband for hours. Even after resetting and rebooting the router at least 30, still nothing

  • In2townmagazine Lincolnshire News - 24hr Greater Lincolnshire News (@In2townmagazine) reported

    we are doing an article on the worst broadband suppliers, top of the list of the worst suppliers is @Plusnet and in second place is @virginmedia Plusnet came in first for how unreliable the service is and how hard it is to get hold of tech support and customer services

  • RusseldMcLean Russel McLean (@RusseldMcLean) reported

    @AnnBloxwich @skytv We left Sky a long time ago. Much happier picking and choosing from Now TV with Plusnet for broadband (and not much of a price difference). Had some terrible customer experiences with Sky. Great tech, inconsistent company.

  • janenash25 Jane Nash (@janenash25) reported

    @Plusnet can anyone help my brother he has no internet for a week and now cut of his landline! I live 130 miles away so can’t see him

  • bournebauerbond Mark Wood (@bournebauerbond) reported

    @Plusnet Hello. I have no mobile phone signal. I have been a new customer for just over a week. Its' not really good enough.

  • matwatkinson mat watkinson (@matwatkinson) reported

    @Plusnet Hi, I’m currently in Greece & am unable to make calls or send text messages. Can you help please?

  • DeborahSmith26 Deborah Smith (@DeborahSmith26) reported

    @Plusnet 24 days without internet, 3 appointments where open Reach didn't turn up and I've asked 9 times for a manager call back. Happy with the service you are providing?

  • lucywilsdon wilmslow (@lucywilsdon) reported

    @Plusnet are you asking @BTCare to ring your customers to help with router issues…