Plusnet Outage Report in Ripley, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ripley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Derby, Ilkeston and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Lewis
(@Chris_P_Lewis) reported
If you're a @Plusnet mobile customer, please check your bank statements. They've taken my monthly direct debit TEN times this month. How can the bank let them take a payment...TEN times. 🤪😳
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Siwan 🐾
(@IamSiwan) reported
@Plusnet I'm still waiting for confirmation that my switch date has changed to 27/09/21 . . . I'll have to cancel the switch if I don't have confirmation soon as I'm in contract with another provider until 25/09/21.
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Katy Taswell
(@ItsTaswell) reported
@Plusnet connectivity issues in HG4. Never experienced WiFi issues with my prev provider. Switched 2 weeks ago. Reset router and still nothing.
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Charlie Harrison🎗
(@chasserific) reported
@BBCNews @bbcburnsy can you please put this message in the public domain - Plusnet Mobile Accounts with a Monthly Direct Debit please check their Bank Account. ‘System issue’ yesterday - multiple DD’s were taken out of accounts. Ours 10 times (!!) Plusnet Aware refund 5-10 days!
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billy woolger
(@Billy_Woolger) reported
@Plusnet hi having issues with plus net WiFi in borough green?
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Nicola Hotston
(@HotstonNicola) reported
@Plusnet I have just had a email saying my payment will be taken on 20th Sept. It's £32.88 I would never have taken broadband out for this amount every month. Can you please look into this
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@jonesstevej87
(@JonesStevej87) reported
@Robin_Allen91 @Plusnet Had that problem a few times before myself mate, my phone came to my rescue as I have it with unlimited data and made my phone the ***.
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Oldham Eye
(@EyeOldham) reported
@NKrankie Plusnet all the way, prices are right, it's reliable, tech support is English and I've only needed them once in 4 years, I was previously with Virgin who are ****!
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Yorkshire Lady
(@YorkshireLady3) reported
@EyeOldham @NKrankie We have been with Plusnet for years without trouble. Customer service is excellent even for non technical people like me.
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Henry Dytch
(@DytchHenry) reported
@Plusnet There's nothing better than getting the internet speed you pay for, wouldn't you agree? Not only does mine drop out several times a day it never gets faster than 17mb and often not into double figures. Is your guaranteed 54mb minimum a real guarantee or a Yorkshire one.