Plusnet

Plusnet Outage Report in Ripley, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ripley, Derbyshire, England 01/14/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ripley, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Mansfield, Derby, Nottingham and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomDerby Internet
United KingdomIlkeston Phone
United KingdomNottingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DeborahBrooker1 Deborah Brooker (@DeborahBrooker1) reported

    @BTOpenreach1 hi I'm with plusnet for my broadband, have a problem that according to them you were sorting yesterday, I've still got no Internet connection, my address is 55 Tillingbourne green orpington kent any idea when this can be resolved?

  • 2GreenMonkeys Sarah @2GreenMonkeys (@2GreenMonkeys) reported

    @MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks

  • BirdsBikesBoots Hilary May (@BirdsBikesBoots) reported

    @Plusnet my elderly mum has no phone or internet. I believe it’s a wider problem in the area, any news when it’ll be fixed - nothing on your website. GL6 area. Nailsworth, glos. She’s a plus net customer btw!

  • NeilSmithJones Neil Smith-Jones #FBPE 🇪🇺 🇬🇧 (@NeilSmithJones) reported

    @Plusnet seem to want to lose customers. Service increasingly patchy, and all options other than phone for reporting issues (Twitter, online chat, web ticketing) closed down. 45 minutes to answer calls to the support desk. Rueing the day I switched.

  • W1l04 W1l0_ (@W1l04) reported

    Another days loss of earnings because of @Plusnet incompetency to facilitate a simple change of address. Terrible customer service. @plusnethelp

  • Salt14 Salt14 (@Salt14) reported

    @VogonLaundromat @SimonCoopey @plusnethelp We have same issue with Plusnet

  • shrutinha Shruti Bhargava (@shrutinha) reported

    More appalling customer service @PRoberts666, this time from @Plusnet, who I have decided to leave. Sick of low bandwidth problems, inability to get any customer support. Even trying to leave, and find out about current contract details a nightmare.

  • LouSmith52 Louise Smith 💙 (@LouSmith52) reported

    @Plusnet We’ve had little to no internet for three working days. Called customer service twice. Told of a fault on the line that it would be fixed but we still have 0.06mbps download. It takes over 30mins to get through by phone. Please help. @plusnethelp

  • ChimericalCal Cal (@ChimericalCal) reported

    My @Plusnet Internet always stops working just after their support team have gone home (after 8pm), right when I’m ready to sit down to watch a movie 😡 It’s atrocious. You can’t claim my Internet is fibre optic if a 10-minute video buffers.

  • ChimericalCal Cal (@ChimericalCal) reported

    @KevinMPMcNamara @Plusnet Thanks. Good to know it isn’t just me. I hope my rights as a consumer allow me out of this 12-month contract considering they’re not providing the advertised service.