Plusnet

Plusnet Outage Report in Ripley, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ripley, Derbyshire, England 11/27/2025 19:40

November 27: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ripley, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Mansfield and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • peacebabies Bethan Jones (@peacebabies) reported

    @Plusnet any reason why my newish router intermittently sounds like it is giving life support to a borrower/ is the dream machine in Inception... it's driving me up the wall!!

  • benjaylaw Ben Law (@benjaylaw) reported

    @Plusnet Hi, I’ve been out the house all day but my wife and kids have been at home and it’s been off most of the day and still down now I’ve just got home. Never had any issues with reliability until I’ve switched to Plusnet, now struggle for a stable connection and internet that works

  • Big_Fat_Gaz That Man Gaz (@Big_Fat_Gaz) reported

    @Plusnet What is the issue please ? “MSO” covers a lot of things. Is it hardware, cable or what ? It shouldn’t take over a week to fix. How do I get online meanswhilst ? I’m going to bust my mobile data limit very soon.

  • BenCohen33 BenCohen33 (@BenCohen33) reported

    @Plusnet Come on - you can do better than cut and paste responses. I was on the phone for hours with your staff three times on friday. I was told that these speeds were allowable. Allowable but p*** poor!!

  • lesleycrooks Lesley Crooks (@lesleycrooks) reported

    @Plusnet my signal has deteriorated since we moved to our house nearly two years ago. Twice this week I’ve had people call me but I’m none the wiser, I don’t even get a belated missed call notification. I can’t be out of contact like this, what can you do before I look around?

  • Eden0882 Dave Eden (@Eden0882) reported

    @Plusnet I'm constantly having to restart my router multiple times a day to get board and connected, registered a ticket no reply and now the Plusnet website isn't working correctly and states I'm changing my package....why have the service standard declined so quickly?

  • gaelmcl Gael McLaughlin (@gaelmcl) reported

    @Plusnet hi is there a fault in Berkshire issue? Service so bad I open an app and TV freezes….not good….

  • Plusnet Plusnet (@Plusnet) reported

    @MgnErsk Hi there, sorry to see this. We're not actually aware of any issues but please do send us a DM with your username if there's still a problem. - Adam - Plusnet Sheffield.

  • ulrsor Ulrik (@ulrsor) reported

    @Plusnet Hi, I've obviously looked at what I can do myself already. How can you help me sort this once I've tried everything on there?

  • blondiesa Blondiesa #DissolveTheUnion #UseTheMandate (@blondiesa) reported

    @Plusnet Keep complaining about coverage in Kinross .we know BT outreach is part of problem as you rent line from them but maybe if you sent us an up to date WiFi hub it may help ?