Plusnet

Plusnet Outage Report in Ripley, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ripley, Derbyshire, England 12/09/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ripley, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston E-mail
United KingdomIlkeston Internet
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @vhixy @SkyHelpTeam Same but with @Plusnet. Why won’t they acknowledge this is a major issue?!

  • KarenjaneLynch Karen Lynch (@KarenjaneLynch) reported

    @TUIUK this morning we had an email from @Plusnet saying do you know you spend £23 on calls yesterday!!! this was on with you guys trying to change our booking and then cut off. still no resolution. Are those charges even legal? #ripoff why wont you call us back? @SimonCalder

  • slash_addicted Sharon (@slash_addicted) reported

    @Plusnet I've worked in customer service in one form or another for 30 years, I know how it goes. Have a good day. 👍

  • iainab99 Vivere Aeque (@iainab99) reported

    @slash_addicted @anuja2015 @Plusnet Same. It’s painful. No idea whether it being a weekend causes this slow pace of acknowledging the issue

  • milomc72 Michelle McNeil (@milomc72) reported

    @Plusnet Are you experiencing broadband issues in the Morecambe and Lancaster area? My router has been flashing orange for 20 minutes and yes I have tried the turn it off and back on again!

  • iainab99 Vivere Aeque (@iainab99) reported

    @nervousgradient @vhixy @SkyHelpTeam YO26 here and the same. It’s been down since at least 7am for me. Just spoken with them and checked a couple of different routers … both saying ‘no internet’ Openreach unaware of issues but Plusnet end & our routers aren’t the issue … so it must be an exchange problem

  • axilreece Axil Reece (@axilreece) reported

    @Plusnet yo my Internet has been proper crap last few hours, anything going on your end?

  • Antipogrant Grant Bell (@Antipogrant) reported

    @plusnet - re Support ticket 221663285. This is a new broadband order but I want to cancel now. I am within 14 day cool-off and want refund on Open Reach install and 1st DD.

  • Roxycube Roxanne jackson (@Roxycube) reported

    @Plusnet I moved to plusnet broadband, and my services went live today. However I have not received my router. I am now left without any internet, and no way to track my router. I have tried calling customer service but can't get through.

  • kevrowe Kev (@kevrowe) reported

    Time to play "how hostile to your customers is your UX?" with @Plusnet and see how long it takes me to cancel an expiring contract online.