1. Home
  2. Companies
  3. Plusnet
  4. Ripley, England
Plusnet

Plusnet Outage Report in Ripley, Derbyshire, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Ripley, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, and Mansfield.

CityProblem TypeReport Time
Ilkeston Internet 16 days ago
Nottingham Internet 1 month ago
Mansfield E-mail 2 months ago
Ilkeston Internet 2 months ago
Nottingham Internet 3 months ago
Ilkeston Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • andanotherdave
    Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • Saltbar
    Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90
    Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MotionFramework
    Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • trevormiddleton
    Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • ThisIsMahala
    Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • MichaelLeneha12
    Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • andanotherdave
    Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilMSports1
    🔥🔥 (@PhilMSports1) reported

    @Plusnet The time it took you to reply I could have switched providers oh wait I can’t cos regardless of your abysmal service & equipment I’d have to pay to leave.

  • ohtimothybarnes
    Tim Barnes (@ohtimothybarnes) reported

    @MassiveAndAce @Plusnet 2022 and this is still a shambles. 23 minute phone call. Fwded by you to BT themselves..who surprise! can't do anything because you bill the service.

  • NicBulley
    Nicola Bulley (@NicBulley) reported

    @Plusnet I’m due a refund on my account due to loss of service but it hasn’t appeared my my latest bill and I can’t get through to customer services. Could someone DM me please?

  • BenedictDouthwa
    Benedict Douthwaite (@BenedictDouthwa) reported

    @Plusnet please can someone reply. The phone just keeps me on hold. I had a text saying my order is delayed, call or go online for details. Nothing online and nobody answers the calls. Any help please

  • freezerman90
    ms1 (@freezerman90) reported

    @Plusnet I certainly won't be bragging about your service that's for sure, no router delivered so can't use full fibre and you still cut existing so i have nothing thanks for nothing. Absolutely useless

  • blukas49
    Stuart Baynes (@blukas49) reported

    @Plusnet 30 minutes on hold so far, not exactly first class customer service?

  • afroking_jonty
    Joe M (@afroking_jonty) reported

    @Plusnet a bit too late now. After two days here with no response and over 60 minutes just holding to get through to your team had no option but to terminate the service. Hopefully we may work together in the future

  • afroking_jonty
    Joe M (@afroking_jonty) reported

    @bt_uk how long does it take to get someone up and running on a new contract? I need to cancel my order with @Plusnet they are totally awful.

  • ncoochi
    ladivinacommedia (@ncoochi) reported

    @Plusnet for FOUR days I’ve been trying to purchase a contract on your website and can’t progress further than the checkout page as it just reloads! One of your advisors said you had received reports and were aware - how can you just leave this problem unsolved???

  • afroking_jonty
    Joe M (@afroking_jonty) reported

    @bt_uk I dont have an 'existing service' @Plusnet are supposed to have connected me but are taking long the service is not yet active. i will DM you.