Plusnet

Plusnet Outage Report in Ripley, Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ripley, Derbyshire, England 11/26/2025 18:40

November 26: Problems at Plusnet

Plusnet is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ripley, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Mansfield and Derby.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • YA_Books Hannah Sheppard (@YA_Books) reported

    @iucounu @Plusnet Hmmm...interesting. I haven't added anything new recently though. My ReMarkable did update and that's when the issue started...but I can't see why that would have booted everything off - or why an update would even impact the WiFi. It's so frustratingly time consuming

  • 81stCommander Commander (@81stCommander) reported

    @Plusnet It's working now. It was just unusual to be down for more than couple of mins.

  • 3enwatkins Ben Watkins (@3enwatkins) reported

    @Plusnet you sent me an email demanding money for a bill you never sent me. And another email claiming you have been trying to contact me but you haven't. I just called you and the RUDE man on the other end put the phone down on me when I asked to speak to a manager.

  • doglovernic77 Nicola ❤️ (@doglovernic77) reported

    @Plusnet Been a customer for nearly 6 years but just left due to the abhorrent customer service!! Broadband connection is terrible, drops out constantly, doesn't work upstairs and despite numerous attempts to sort it out nothing is done! Definitely do not recommend!!!! 😡

  • 81stCommander Commander (@81stCommander) reported

    @Plusnet And it's down again. Pretty much the exact same time as yesterday. That can't be a coincidence.

  • AngusMcGrumpy Angus (@AngusMcGrumpy) reported

    @plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.

  • simonsimps Simps (@simonsimps) reported

    @Plusnet What the hell is going on with your mobile service in Coventry?My wife and 2 kids are stuck 40 miles from home because they have no mobile data and cannot use google maps and is lost and VERY UPSET! I'm beyond angry and I also have hardly any service or data here at home

  • GDenancy Gyles Denancy (@GDenancy) reported

    @Plusnet Signed up for your broadband yesterday, took the money straight out, but you didn't send me a confirmation email, the email I used to sign up with can't be used to log in, can't get through on your support line because it won't recognize the dial tones from my phone.

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • hpatterson91 Holly ✌🏼 (@hpatterson91) reported

    How many times does my @Plusnet WiFi have to go down an hour before I can get out of my contract - becoming a joke!!