Plusnet

Plusnet Outage Report in Rainham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rainham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rainham, Kent, England 11/28/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rainham, England

Latest outage, problems and issue reports in Rainham and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @areoff Hi there Andrew, I'm sorry about the issue with that and no it should still put the order through if you're using a PAC from BT within 30 days of receiving it. I'd definitely recommend deleting cookies from your browser before giving that another try. - Adam - Plusnet Sheffield

  • AndrewNeal66 Andrew Neal (@AndrewNeal66) reported

    @antchapmanaudio @Plusnet My parents were with Plusnet & they were terrible when dad died, cutting mum off without any notice, then sending the most badly written letter I've seen from an organisation referencing a letter we had never received. Sorry to hear you are suffering them being **** as well.

  • SallyBLAKEBROU1 Sally BLAKEBROUGH (@SallyBLAKEBROU1) reported

    Plusnet. We have problems for months. Outreach have been every day. Everyday You tell us it's mended, every day it plays up. Tonight we have No Broadband. And told more lies. You manage to take our money!

  • emtothebee Marjory Brown (@emtothebee) reported

    Hey @Plusnet my mum, (a pensioner), has been trying to reach your ‘award winning customer service’ team by phone but can’t get through. She’s tried everyday last week & all day today to sort her bills because you’ve been over charging her. Give me a shout with your solution pls.

  • mo_roodi Mo Djavanroodi (@mo_roodi) reported

    @sil This is true... Ironically I chose PlusNet as mine because they're owned by BT, as is EE now, so I'm hoping (probably rather naively) that if there's a problem they'll be able to deal with it a little better since it's all "internal"!

  • fredwilliams439 fred williams (@fredwilliams439) reported

    Is there another problem with Plusnet again? I can't access my emails again.

  • areoff Andrew (@areoff) reported

    @Plusnet trying to sign up for a SIM with you, keep getting a “something went wrong” 500 error after filling in details. Is it because my PAC is from BT who are the same network as you guys?

  • Sniper404uk Warren Richardson (@Sniper404uk) reported

    Hey @Plusnet how can I return this broken Plusnet Hub if you don't forward me a return slip :) ?

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet This doesn't matter now, and has nothing to do with me wanting to cancel my switch.

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Which one of these doesn't shut down and reboot ten times a night ?