Plusnet

Plusnet Outage Report in Rainham, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rainham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rainham, Kent, England 11/25/2025 16:55

November 25: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rainham, England

Latest outage, problems and issue reports in Rainham and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • it_is_rob blank space (@it_is_rob) reported

    @Plusnet good morning I am a new customer and I was wondering when my router will be delivered, go live date is 16th.

  • safqety yyyoung (@safqety) reported

    @Mac27111960 @Plusnet Damn I faced the same situation I tried contacting Facebook support and got automated robot replies, I even tried appealing but to no avail not untill I got recommended to @Microtullz on Instagram who helped me reactivated my account in less than an hour, you should contact him

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    PLEASE @plusnet, will someone respond to request for help? My email has been inaccessible for over 24hrs

  • PaulaThinking PaulaThinking (@PaulaThinking) reported

    @Plusnet we have not had mobile phone service since Monday. Why? When is it coming back? Why no obvious info on your website?

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Is that the end of this conversation? The end of your 'award winning customer service" efforts? @UswitchUK

  • amynewby Amy_Newby (@amynewby) reported

    @Plusnet are ridiculous. Couldn't fix our internet after we renewed the contract, cancelled 4days into the 14days cooling off period yet now trying to charge us a full cancellation fee! CS are no help, 3 manager call backs requested but not had 1. I'm going to trading standards.

  • Plusnet Plusnet (@Plusnet) reported

    @highwaylass Hi there and sorry for the issue, it does look like there may have been an issue last night. We can see that the router has since reconnected but please do get back to us if there's still a problem. - Adam - Plusnet Sheffield

  • litwardle Lee / 2E0GZM (@litwardle) reported

    Hey @Plusnet My fibre router is about 6 years old and now sad, slow and unreliable. (Happens to the best of us) I'm still in contract as I started a new one just under 2 years ago. What's the process please? UN: litwardle

  • Glenasawrus Glenasawrus (@Glenasawrus) reported

    @Nemesis3000 Best in the area for us is plusnet tons of people I know are on them. Better service speeds and when there is an issue they actually sort it

  • scam516 Sam campbell (@scam516) reported

    @Cousins155 @Plusnet They dont... then when you go further they issue refunds but end up taking more money from you instead of giving you the refund... companys a joke.. im moving to bt..