Plusnet

Plusnet Outage Report in Rainham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rainham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rainham, Kent, England 12/20/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rainham, England

Latest outage, problems and issue reports in Rainham and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BearyGoodBear Bear (@BearyGoodBear) reported

    @Plusnet disappointed the new hub 2 you sent me as part of my renewal doesn't support VoIP services. Totally useless upgrade... Long live hub 1!

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi. Can someone tell me why my bill is double what it’s meant to be please? My services have now been restricted as when I came to pay the site was down? The payment page seems to be down a lot or maybe I’m just picking a bad time. Can someone help please?

  • Xexyzx Tim Miller (@Xexyzx) reported

    @Plusnet Our connection (in TN14) has dropped - router working fine but no broadband connection available - but your service status says there are no reported faults. Any ideas?

  • Gemma722Smoking 722 Racing Cars (@Gemma722Smoking) reported

    @Plusnet yes ! Really poor intermittent all the time, what is going on ?

  • PaulBrimicombe Paul Brimicombe (@PaulBrimicombe) reported

    @Andy_574 @TeamYouTube It seems to be a DNS problem with some UK internet service providers (PlusNet for me, BT for other people). If you set your DNS server to 1.1.1.1 or 8.8.8.8 YouTube works again. Using a VPN will should also fix it.

  • kirstieh84 Kirstie Harris (@kirstieh84) reported

    @Plusnet is there any issues with your net?! Because we are having problems

  • JoPOWz Joachim (@JoPOWz) reported

    @Plusnet Hey, youtube is inaccessible to me today on my home internet (desktop/laptop browser version - mobile app works OK if I don't mind squinting at a tiny screen). Works for friends on other providers. Any chance you have a fix for this lined up?

  • mkhoody Mattkdxmufc🔴⚪️⚫️ (@mkhoody) reported

    I would like to make a complaint about the service I'm getting with @plusnet never ever get any WiFi in my home I've had a new router and still doesn't work not a happy customer

  • FRH411TBMWR807 Philip Ashcroft (@FRH411TBMWR807) reported

    Can anyone explain why #shellenergybroadband never answer the phone? Their chat area is as bad for customer support. In fact after losing two hours of my life hanging on because "they value my custom" it's been quicker to change supplier to #plusnet

  • scooternan Sarah (@scooternan) reported

    .@Plusnet No signal again in Chinnor OX39 - please report to EE