Plusnet Outage Report in Rainham, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rainham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Plusnet
Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rainham, England
Latest outage, problems and issue reports in Rainham and nearby locations:
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Dixon
(@SalisburyGaz) reported
@Plusnet Hi, mine and some, but not all of my neighbour's Internet has been down most of the day but I'm struggling to find a way of reporting it anywhere. Can you help?
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Liam Johnson
(@LCJohnson79) reported
@Plusnet My phone line went dead again last night and it’s the same this morning so obviously still no broadband. Any update on what’s happened please and when the problem is likely to be resolved?
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Liam Johnson
(@LCJohnson79) reported
@Plusnet Thanks for the response. Hopefully the service will resume tonight.
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@joe__ratcliffe @Plusnet Have you checked your router logs? You can log into the router via the IP address 192.168.1.254 the login details is on your hub. When you log in go to the last tab, troubleshooting and then event log. I have a feeling it is nothing to do with your wifi. Check for problems. 1/2
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Carly Ann Jones
(@MrsKage89) reported
@Plusnet i need someone to cancel my renewal, can someone get in touch ASAP please
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Mercury Herself
(@MercuryHerself) reported
@Plusnet Already run basic tests thanks. Managed to talk to neighbours and there seems to be a general issue in the area with the infrastructure 😞
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Stephen Brunning
(@StevieB61) reported
@Plusnet I had a message last night saying the service has been disconnected and would be up again in the morning, or something to that effect. Why was this please? I live in Barnet, North West London. All fine now.
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#SE5
(@D_Diggers06) reported
So my WiFi been down for 24 hours now PLUSNET 🤨😡
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Mike Bradbury
(@_mikebradbury_) reported
Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.
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Dr Deborah Pearson
(@shysecretagent) reported
@Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.