Plusnet outages and service status in Radstock, England

Problems in the last 24 hours in Radstock, England

Plusnet signals over the past 24 hours, with local activity from Radstock, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Plusnet Issues Reports Near Radstock, England

Latest outage, problems and issue reports in Radstock and nearby locations:

• 
  David Roberts (@six4rm) reported 15 minutes ago from Wookey, England

  @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

• 
  Danni Rochman (@DeeRocker) reported 17 minutes ago from Bristol, England

  @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

• 
  SHOSH (@Shosh_ukG) reported 17 minutes ago from Bristol, England

  @Plusnet your service is an ongoing letdown

• 
  Joanna (@joannas94) reported 18 minutes ago from Bristol, England

  My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

• 
  Danni Rochman (@DeeRocker) reported 29 minutes ago from Bristol, England

  @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

• 
  Jenny Sibthorp (@jennysibthorp) reported 44 minutes ago from Frome, England

  @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

• 
  mrandmrscwms (@mrandmrscwms) reported 56 minutes ago from Bathford, England

  @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

• 
  John Hardy (@IamJohnHardy) reported 60 minutes ago from Glastonbury, England

  @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just Me (@__Cappo__) reported 22 seconds ago

  @Plusnet are you trying to get rid of old F9 mail customers by lifting the spam filter? Been a customer for >25 years, the amount of junk mail I get these days, with the highest setting on your portal, is ridiculous.

• 
  GM Mark Howitt (@MarkHowitt) reported 2 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 3 minutes ago

  plusnet sucks *** honestly

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 7 minutes ago

  @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

• 
  GM Mark Howitt (@MarkHowitt) reported 9 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Martyn Lucas (@Martyn_Lucas) reported 13 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

• 
  sussexgirl (@sussexgirl3) reported 16 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  Mark Bush (@mjb8028) reported 17 minutes ago

  @Plusnet we were without internet for best part of 2 weeks at the end of June going into July, was fixed 6th July… was told we would be entitled to retrospective compensation off the bill (which was never properly explained) so I phoned up

• 
  Robert Martin (@AndyGraysdouble) reported 19 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Oli Wright (@falo209) reported 20 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.