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Plusnet

Plusnet Outage Report in Radstock, Bath and North East Somerset, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Radstock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Radstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Radstock, England

The most recent Plusnet outage reports came from the following cities: Frome, Bath, and Bristol.

CityProblem TypeReport Time
Frome Internet 13 days ago
Bath Internet 15 days ago
Bristol Internet 17 days ago
Bristol Internet 17 days ago
Bristol Internet 20 days ago
Bristol Wi-fi 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Radstock, England

Latest outage, problems and issue reports in Radstock and nearby locations:

  • IamJohnHardy
    John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • mrandmrscwms
    mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellBishop
    Russell Bishop (@RussellBishop) reported

    Interesting tactic from @Plusnet to get some extra money out of you when your contact runs out. Send an innocuous email 30 days before connect ends with a big wall of text and no helpful headings. After your contract runs up, hike the prices until the customer notices.

  • MonkeyTennis14
    Steve (@MonkeyTennis14) reported

    @AndrewCollins @Plusnet They’ve always been great for me in terms of customer service, have just remembered though that I get my mobile phone with them and not internet coverage… sorry for the senior moment, good luck!

  • HelloFromMarcus
    Marcus Green (@HelloFromMarcus) reported

    @Charlie26174534 @Plusnet Give me a week and they are history, the problem is a LOT of untangling needs doing.

  • lisaxl8
    Lisa Agostini (@lisaxl8) reported

    I’m appearing v v v v v unprofessional at moment with no access to my @Plusnet #plusnetemail account since 7:30 am today!. Your service status is churning over pointless non-updates. Lucky my 25k words not due until tomorrow. Fix it maybe?.

  • StuartGreen76
    Stuart Green (@StuartGreen76) reported

    @Plusnet Thanks Emily, I am aware that I'm having problems logging into my email. I am sure that the plusnet team is working to resolve the issue. But 2.30pm has now been and gone without an update to the service status page. That's 3 times that a promised update has failed to appear.

  • snazpizaz
    snaz pizaz (@snazpizaz) reported

    @Plusnet - Hi - any ETA on resolving the email down situation - is it likely to last till the end of the day or even tomorrow to resolve ? Appreciate honest projection - Cheers sp

  • aledrob
    Aled Roberts (@aledrob) reported

    @Plusnet Clearly the person who applied the resolution didnt try to call me or really understand what had taken place. If you say you are going to call back I would expect a phone call not an generic response on the ticket.

  • duxastroman
    Pete Hill (@duxastroman) reported

    @plusnet I’d say its EVERY plusnet email user, even the awful webmail wont authenticate. Why no proper updates, aren’t your customers worth it?

  • LoneLeVay
    LoneBee (@LoneLeVay) reported

    @snazpizaz @Plusnet I keep seeing the same identical response and the Service Status page gives no indication of progress being made. Can I get my emails diverted to my gmail or is there nother way of access my messages?

  • HelloFromMarcus
    Marcus Green (@HelloFromMarcus) reported

    @duxastroman @Plusnet No Pete, we are not. This is absolutely dreadful service.