Plusnet Outage Report in Radstock, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Radstock, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Radstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Radstock, Bath and North East Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Radstock, England
Latest outage, problems and issue reports in Radstock and nearby locations:
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David tatton
(@tatton_david) reported
@MattNealRacing Go to plusnet its cheaper and still Bt matt I've been with the 13 years no problem
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Plusnet Help
(@plusnethelp) reported
@claire_turp Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Hantsbob
(@hantsbob) reported
@plusnethelp @Plusnet after the appalling experience I’ve had with your service today, I will be moving to BT as soon as humanly possible. Thanks
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MsLondon
(@heyholondon) reported
Never want a landline AGAIN! Please avoid @Plusnet - the very worst customer service! I was invoiced £60 for an engineer who didn’t come but stated he did on his notes - due to Covid (& having MS) - so I cancelled the account. Now they’re charging MORE as I didn’t pay on Xmas Eve
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Matthew Hancox
(@ShropshireMatty) reported
@EE I've been locked out of MY account with a PASSWORD I USE and set up. For some reason the websites saved a completely different password that comes from my PAYMENT details. You've get till the end of the day to sort this **** out or i'm off the Plusnet.
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Stapleford Railway
(@Staplefordtrain) reported
@OpenreachHelp Plusnet manager have tried but still getting no where Never dealt with such poor customer service At least when you were part of BT you could talk direct
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Thee Djentleman
(@AnthonyAshtoon) reported
@reynlord @Plusnet @WeAreOpenreach Used to work for BT and this isn't even rare, they've done similar stuff to loads of people. Worst I had reported was the extention and hub they installed on someone's wheelie bin (in garage) so if they moved the bin the hub just hung in mid air.
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Paul Hadfield
(@Paul_Hadfield) reported
@Plusnet You've just sent me an email thanking me for being a long term broadband customer, advertising a cheaper rate.....that is only available to new customers! Not quite sure I get your logic there, it's flagging that I might be able to get a chapter rate, but not with you!
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Sonya Maroke
(@sonyamaroke) reported
@Plusnet @plusnethelp awful internet connection and poor customer service from plusnet-been paying for a service which does not even work and they have done nothing about it!
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Kenny Whyte
(@kennywhyte15) reported
@weareopenreach #auchterarder With NowTV FTTC. Want to move to Plusnet FTTC. Plusnet say they can't guarantee the transfer as there is capacity problems. I'm not upgrading as both will be the same speed. Is this correct?