Plusnet Outage Report in Radstock, Bath and North East Somerset, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Radstock, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Radstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Radstock, Bath and North East Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol, Wells and Bath.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Radstock, England
Latest outage, problems and issue reports in Radstock and nearby locations:
-
Jenny Sibthorp
(@jennysibthorp) reported
from
Frome, England
@plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!
-
John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
-
David Roberts
(@six4rm) reported
from
Wookey, England
@Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!
-
mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
-
SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
-
Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
-
Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
-
Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Briggs #FBPE #RejointheEU
(@m1kebriggs) reported
@EveryCountry @bt_uk @Plusnet ....believe they are BT rebadged but never had a single issue they didn't solve immediately...really good telephone support...
-
mol
(@MollyPrivett) reported
@ffabulois I’m with Plusnet because they pride themselves on their customer service & I’ve had no issues for the past year! We don’t game or stream on more than 1 device at a time though usually so it might not be suitable for your household. Good luck!!
-
peculiar.mrsj
(@PMrsj) reported
@Plusnet @plusnethelp Our internet’s been down since last night. Any issues in Telford, Shropshire?
-
Antony Jones 🐦
(@antony) reported
Why is hold music legal? * Horrible music by artists I don't like * Terrible quality via phone speaker * Regularly interrupted by a nasty, loud crackling sound I don't get it? I'd rather take my business elsewhere? Violators: @Plusnet @patagonia in the last week.
-
Joshua Keenes
(@joshkeenes) reported
@plusnethelp @Plusnet hi, my internet randomly cut out dead on 1am tonight and I haven’t been able to get it online since with various reboots, restarts etc. Can you please resolve ASAP as I work from home. Thanks.
-
Ed Miliboob
(@EdMiliboob) reported
Do @Plusnet have a customer support email address? Don't fancy spending 45 minutes on hold waiting for them to do me proud.
-
Raytherip
(@Raytherip1) reported
@onebtwocs Maybe if you got a better deal they would match it, or you say you're gonna leave they may move a bit on price... plusnet seems like a good price, but I've never used them tbh.
-
belinda
(@belinda97344073) reported
@plusnethelp I have told plusnet how slow and intermittent my fibre broadband is several times,it cuts out for several minutes at a time sometimes up to an hour, I cant watch a film, I might as well have a cheap broadband. and plusnet dont seem to care. :(
-
Jᴏɴ
(@jonmgriggs) reported
The more I think about this the angrier I get about it. All it would have taken is one email with a confirmation of the date in and all of this could have been avoided. To say "it's done now, hotspot using your phone" is not good customer service, @Plusnet, it's really not.
-
theblubster 🇬🇧🏴
(@theblubster) reported
@Rob_J_Frost That's why I kicked them into touch. Bloody useless. The extra download speed isn't worth all the crap you have to go through to get a deal. I've switched to Plusnet fibre. Cost me £70 to have a new line in but that equates to 2mths VM and I'm now saving money as a consequence.