Plusnet Outage Report in Radstock, Bath and North East Somerset, England

Problems in the last 24 hours in Radstock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Radstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Radstock, England

The most recent Plusnet outage reports came from the following cities: Frome, Bath, and Bristol.

City	Problem Type	Report Time
Frome	Internet	13 days ago
Bath	Internet	16 days ago
Bristol	Internet	17 days ago
Bristol	Internet	17 days ago
Bristol	Internet	21 days ago
Bristol	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Radstock, England

Latest outage, problems and issue reports in Radstock and nearby locations:

• 
  Danni Rochman (@DeeRocker) reported 5 minutes ago from Bristol, England

  @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

• 
  SHOSH (@Shosh_ukG) reported 12 minutes ago from Bristol, England

  @Plusnet your service is an ongoing letdown

• 
  John Hardy (@IamJohnHardy) reported 27 minutes ago from Glastonbury, England

  @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

• 
  Danni Rochman (@DeeRocker) reported 43 minutes ago from Bristol, England

  @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

• 
  Joanna (@joannas94) reported 43 minutes ago from Bristol, England

  My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

• 
  mrandmrscwms (@mrandmrscwms) reported 44 minutes ago from Bathford, England

  @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

• 
  Jenny Sibthorp (@jennysibthorp) reported 47 minutes ago from Frome, England

  @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet Help (@plusnethelp) reported 50 seconds ago

  @rayjburnside Hi Ray, my apologies for the inconvenience this has caused. Plusnet Protect is a free value added service, however there are wide choice of alternative anti-virus programs which you can use. -Tony

• 
  Plusnet Help (@plusnethelp) reported 60 seconds ago

  @edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam

• 
  POP (@CorpPOPHyde) reported 6 minutes ago

  @Plusnet @plusnethelp we are under the impression now that 1 of our volunteers has received a debt letter at their home address! how is that even possible? we have evidence of all our past correspondence with you we even emailed Phil Jensen detailing the bad service (2 of 2)

• 
  Matt Fleming (@MatthewHenry) reported 6 minutes ago

  Anyone else had a massive fail trying to use @plusnet ? They cut my old internet off while my new internet was still 24 hours away - with no warning! They seem surprised that I'm unhappy about that! Hoping #EE might take me back! #plusnetfail

• 
  Briefcase Michael (@BriefcaseMike) reported 13 minutes ago

  @Hardennizen @Plusnet I was referring to Virgin cable TV. My broadband is with a different company so I don't lose that as well when Virgin goes down. Called not putting all your eggs in one unreliable basket.

• 
  Tom Flynn (@TomMooseFlynn) reported 14 minutes ago

  @Plusnet I have had a ticket open since 9 March and it still has not been dealt with, the only update I got was a "you just have to wait" because I was proactive in calling you, it is marked as urgent and this is poor customer service, please DM me to get this resolved, Thanks

• 
  de Kiero (@tomasbrolin) reported 14 minutes ago

  @plusnethelp I helped my father sign up to plusnet through the online process & you took his money okay 😠 Promised no loss/delay of internet access. Still not online & had to disappoint his employer, being unable to work. Paying for a service he's not even receiving. Shocking.

• 
  💜 𝒞𝒽𝒶𝓃 💜 (@XxChantoixX) reported 16 minutes ago

  @plusnethelp @Plusnet No those instructions did not help in any way I have followed those steps too many times now and it’s still the same so you better find another fix or send someone.

• 
  Louis Barfe (@AlanKelloggs) reported 16 minutes ago

  @Shinybiscuit I've never had TalkTalk because I've heard the service is superficially attractive, but they cut corners like mad. I'm very wary of ISPs that seem to promise the moon for not much money. I'm back with Plusnet now after a few years away.

• 
  Mark Bradbury (@markybrad) reported 18 minutes ago

  @Shinybiscuit if the problem followed you from plusnet, probably rule out the issue being the isp, its going to be been you and the router (@beernouveau - try a cable, short term, if it improves, try powerline ethernet, cheap & worked for me) or the router and the exchange(line fault)