Plusnet Outage Report in Radstock, Bath and North East Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Radstock, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Radstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Radstock, Bath and North East Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Radstock, England
Latest outage, problems and issue reports in Radstock and nearby locations:
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Jenny Sibthorp
(@jennysibthorp) reported
from
Frome, England
@plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jas Cattell
(@JasCattell) reported
@Plusnet Hi Mark, I apologise I’ve been offline and away. I will speak to the other half who will check it this evening and get back to you. Before Christmas we had a BT engineer come out and change the phone socket for the router, at first great now back to poor.
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Alex Knight #FBPE #FBPA
(@AlexKnight68) reported
Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?
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George West
(@GeorgWestington) reported
@DonaldAG @simonharris_mbd The older Plusnet routers had awful WiFi which can result in poor performance.
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✨ Whoosh ✨
(@PrincessWhoosh) reported
@WaterInMyOtter @virginmedia Just ditch them, I've found swapping providers usually clears up issues better than trying to do customer service. I'm Plusnet and they're good in my neck of the woods, but check around for what's good in your area as it varies wildly across the country.
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Richard Swain
(@Rchrdswn1975) reported
@Plusnet still without mobile signal. Told at first mast was fine, then told by email mast has failed. And that’s it.! No communication, no plan moving forward, silence. Offered a free month of phone network. Does not really help not having signal. Can’t even ring and discuss it
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Tommy
(@a_foolonthehill) reported
@Plusnet, FYI your new customer form doesn't work - I can't paste my password into the "confirm password" box. Makes signing up very awkward.
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Holden
(@HoldenMadickie) reported
.@Plusnet maybe having assigned caseworkers to your most severe customer support cases doesn't help if they're the only people who can seemingly do a single ******* thing to help. Your customer support workflow is a shitshow.
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gary smith
(@runfreesight) reported
@Plusnet our internet is down, call centre is closed and I can't find an email address for your support line so I can send a message and forget about it till tomorrow. All the usual checks done and several reboots, logged into router and it is just saying "connecting" constantly
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Ollason
(@ChrisRyan61) reported
@Plusnet Well, after nearly three months from ordering broadband still has not been completed. More delays,....Absolutely disgusted with the way this issue has been dealt with - incompetent and no appreciation of the difficulties this is causing.
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Draft
(@ShareZone5) reported
@Plusnet check your direct messages please, my broadband is not working