Plusnet

Plusnet Outage Report in Pulborough, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pulborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pulborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pulborough, West Sussex, England 03/21/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pulborough, England

Latest outage, problems and issue reports in Pulborough and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • DartagnanMens Dartagnan Menswear (@DartagnanMens) reported from Chichester, England

    Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HexadB n (@HexadB) reported

    @Plusnet Hi, can I get some help with my attempt at joining? I have an email saying “Unfortunately, we’ve not been able to proceed with your order based on the details you provided during sign-up.” No clues about what’s wrong!

  • PettyRhoolz Petty Rhoolz (@PettyRhoolz) reported

    Really disappointed in @Plusnet. Now in our 2nd 18 month contract. Before yesterday they'd have got 10 out of 10. Thought we were on a fixed price but yesterday found out about the CPI Plus 3.9% yearly price increase. Was never mentioned before except in small print 😤

  • systematicdata AL (@systematicdata) reported

    Discovered the problem. BT and plusnet have apparently added YouTube to their parental settings so it won’t load unless parental controls are turned off. That’s a couple of million people that won’t be able to get on YouTube.

  • rutheclements86 Ruth (@rutheclements86) reported

    @Plusnet hi - our internet is down, please could you DM and advise on when it will be restored as working from home is difficult. Have tried your online support but as we don’t have a landline it doesn’t work. Thanks!

  • prjohn42 Peter Johnston (@prjohn42) reported

    @Plusnet Broadband and Landline not working.

  • gregorybaser Gregory Baser (@gregorybaser) reported from Plymouth, England

    @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

  • NickWales77 Nick Ferguson (@NickWales77) reported

    @DeoNonFortuna3 They are the ISP I recommend, on the basis of UK support, they are a branch of Openreach, so when you need support it costs them nothing, whereas none BT/Plusnet have to pay Openreach to investigate. They don't steal bandwidth/speed. The changeover can be a pain, but true of any.

  • systematicdata AL (@systematicdata) reported

    @bt_uk @Plusnet you really need to get the problem with YouTube and your parental settings sorted. Had to turn parental controls off to get on the TV app and the website. Thousands of people reporting problems on down detector.

  • Anoninja7 Anoninja (@Anoninja7) reported

    @Plusnet is there a problem with Plusnet/BT DNS? YouTube on certain devices isn’t accessible on your standard DNS servers (which unbelievably aren’t configurable on your hub)…

  • edparnell Ed Parnell (@edparnell) reported

    I have two internet services here. A high speed and rather over priced one which appears to be run by puddings and a bog standard slower, cheaper ADSL connection with competent tech staff. Guess which one gives me the best service? @Plusnet are underrated.