Plusnet

Plusnet Outage in Prestonpans, East Lothian, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Prestonpans, Scotland

Plusnet Outage Chart in Prestonpans, East Lothian, Scotland 10/27/2020 11:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.59% Internet
  • Wi-fi 7.97% Wi-fi
  • Phone 6.02% Phone
  • Total Blackout 5.11% Total Blackout
  • E-mail 3.01% E-mail
  • TV .30% TV

Plusnet Outage Map Near Prestonpans, East Lothian, Scotland

The most recent outage reports and issues originated from Kirkcaldy, Edinburgh, Dalkeith, North Berwick, Inveresk and Rosewell.

United KingdomKirkcaldy Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Wi-fi
United KingdomDalkeith Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone

Plusnet in Prestonpans, Scotland Comments

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Plusnet Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:
  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • Markiimg Mark G G (@Markiimg) reported from North Berwick, Scotland

    @plusnethelp ffs just read through the customer messages - now realised that #plusnet is a extremely poor company, like bottom of the pile. If anyone is interested in joining plusnet then PLEASE DO NOT - regardless of how cheap it is - customer service is appalling

  • Markiimg Mark G G (@Markiimg) reported from North Berwick, Scotland

    @plusnethelp your customer service is appalling - your call center is not accepting any calls. How can this be allowed? Absolutely horrendous service - I can't even call to disconnect my service. Very very poor service. 0/10 #plusnet #poorcustomerservice #BadCustomerService

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • ISaidAye Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • lyndseykhill Lyndsey Hill (@lyndseykhill) reported

    @Plusnet @plusnethelp please can somebody check your DM’s? I’m going to cancel my DD if no response!

  • AnnabelClarke BEAN Marketing (@AnnabelClarke) reported

    @Plusnet @plusnethelp we’re are now 2 weeks in, have been on hold for over 4 hours in total, still no progress. The only thing that has changed is you are now billing us for the service we cannot access! #shockingcustomerservice, #plusnet

  • linkedupcomms Darren Burgess (@linkedupcomms) reported

    @Plusnet Wow plusnet based on several conversations i have heard including today how you can say you pride yourselves on customer service is beyond belief. You really do need to monitor your forward facing inbound agents to loyal customers. Appalling.

  • charlottew129 Charlotte Williams (@charlottew129) reported

    @Plusnet @Plusnet over 1 and a half hours on hold on your phone lines! Ordered my router over 2 weeks ago and not heard a peep from your team! Can someone please help?

  • JamesHems James Hems (@JamesHems) reported

    @plusnethelp @plusnethelp @Plusnet some help

  • The1DMitchell AtLoon (@The1DMitchell) reported

    @Plusnet where can I chase up an installation without hanging on the phone for ages? Live chat doesn't work

  • colin_hunt14 Colin Ashton-Hunt (@colin_hunt14) reported

    @Plusnet Customer services award and all contact with customer services cancelled? Joke!!

  • 0verHeel JL (@0verHeel) reported

    Wow, @Plusnet are absolutely terrible. Their customer service is shocking. I can’t even login to my account on Safari. Just a blank page and asks me to login again. Seems to be a common problem but @plusnethelp say “use a different browser”. How about you just fix your **** site?

  • AdScarisbrick Scarisbrick (@AdScarisbrick) reported

    Ah Glorious! The internet has been restored! This morning I ran into a few connection problems, however with the kind help from the folks @Plusnet everything was sorted within the hour. Truely grateful. Sadly the old Netgear Modem has bit the dust ;-; it served well.

  • PADDYBASSO Thomas/Paddy patterson (@PADDYBASSO) reported

    @Plusnet your service is a joke on the phone to get hold of one of your team to sort out this mess and been on the phone for 30 mins!! And still no response? Then your call drops and have to repeat this. No thanks don't think I'll be renewing the contract.