Plusnet

Plusnet Outage Report in Prestatyn, Denbighshire, Wales

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The latest reports from users having issues in Prestatyn come from postal codes LL19.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Prestatyn, Denbighshire, Wales 03/07/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prestatyn, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Prestatyn and Holywell.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrestatyn Wi-fi
United KingdomHolywell Internet
United KingdomRhyl Wi-fi
United KingdomMold Wi-fi
United KingdomMold Internet
United KingdomMold Internet

Community Discussion

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Plusnet Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @RobertHanna_eth @giffgaff for mobile and @Plusnet for internet. GiffGaff are not increasing prices for the whole year and use O2 network, regrettably Plusnet have recently.

  • andresurena Andres Urena (@andresurena) reported

    @Plusnet Hi 👋🏼! I’ve placed a couple of orders but they getting refused due to my details (which are all correct), some help on this?

  • ttyEngland M (@ttyEngland) reported

    @mcopsey To try out PlusNet on EE's network, I'd get an EE PAYG SIM. Add Outgoing calls with a £10 bundle for 30 days - one off. PlusNet has no PAYG but 30 day only contracts. One must pay via DirectDebit though, whereas EE still do vouchers and cash, which may be better till satisfied.

  • philkwindy Phil W (@philkwindy) reported

    @Plusnet ...been with Plusnet 4 weeks, got half the connection speed I had with previous supplier and they write to me today saying the bill is going up by £3.... you can't make it up.....unhappy new customer!

  • bucketinabag Tom 📸 @boxroomart (@bucketinabag) reported

    @gamesyouloved Plusnet have always been really good for me and fantastic customer service

  • Gingerem1 Gingerem (@Gingerem1) reported

    @plusnet increase prices . Terrible service. Constant slow and lagging issues that are never rectified when reported. Looking forward to the end of contract

  • lixxie01 lixxie (@lixxie01) reported

    @avocet2 @june2locked From BT that has hopeless customer service and delivery and charges its customers 4% "tax" on top of inflation rate every year... and tries to hide its failed brand behind EE and Plusnet

  • happykerching Mr Finch (@happykerching) reported

    Plusnet a month ago . Your current monthly plan is to rise from your current £31to £42.00 as your plan is coming to an end .However we would like to offer you a new monthly price plan for 18m of £21 oooh woopy doo!!! Signs up for it. 4weeks LATER Dear customer unfortunately

  • tashakershaw80 Tasha kershaw (@tashakershaw80) reported

    @Plusnet GL1 is there an Internet problem? Keeps dropping out for last 2 days! I don't care but my 13 Yr old does as he's on his ps4 and it's my ears that get bashed!

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    @Plusnet been on one bar or No Service now for the past four days. Can’t find any way of getting in touch with you apart from Twitter or calling - do you know when the service will be back up. Also loads of people on my road using EE also have no service.