Plusnet Outage Report in Prestatyn, Denbighshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Plusnet outage reports came from the following cities: Rhyl.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Wi-fi | |
| Mold |
Wi-fi | |
| Mold |
Internet | |
| Mold |
Internet | |
| Rhyl |
Internet | |
| Rhyl |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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Libby McClelland
(@LibbyMc1988) reported
from
Prestatyn, Wales
@Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Watson
(@jhfwatson) reported
@plusnethelp I have an issue with my broadband performance and having difficulty contacting you by phone (30mins on hold so far). I believe the exchange is the problem, not so much Plusnet. I am a very experienced data comms engineer.
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Horatio
(@power_of_h) reported
So glad I’m paying for @plusnethelp @Plusnet and so far in the last hour it’s crashed 5 times! Yet they have not informed customers of issues
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Julia Melville
(@julia_melville) reported
@Plusnet Hi we have a problem with our business internet connection. I’ve spoken to one of your colleagues but we didn’t get very far as Google was down, we got cut off the call and she didn’t ring back!!This is becoming urgent and I would really appreciate some support . Thanks
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Cal 💐💜
(@ChimericalCal) reported
Hey @Plusnet, your sign-up site doesn’t work at all on any browser on iPad and iPhone. You’re going to want to fix that, considering many people now use iPad Pro for everything and they don’t have a Mac, Linux, or Windows PC.
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Matt Spink
(@eggdaddy) reported
@BaronVonPleb I hear you buddy. Wish I had never left @Plusnet for @virginmedia - triple the speed for 50% more turns out was too good to be true!
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Emma
(@darkartofmother) reported
@Plusnet have an ongoing fault on broadband for over a month now. No response to my updates on the fault report or my texts and queuing for over 30 minutes in a hellscape of awful snippets of Christmas songs get through on your phones.
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Lady Jane
(@CalamityMum) reported
@Plusnet just signed up. Broadband was working for about 30 mins. Can't sign in now. Waiting on helpline for over half an hour already. Can anyone help?
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Malcolm Lees
(@1kiwiboy) reported
@Plusnet my service is down again today. It takes 30 minutes to talk to one of your team, all they do it to do a spot check on the broadband then another team closes the ticket which is impossible to reopen. Please DM me
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Jemma-Jo Baker
(@jemma_jo_) reported
@Plusnet @plusnethelp bd ordered 23rd nov, blamed bt,not one call, email,smoke signal,4 update,called everyday for 12 days to be told the same BS over & over again. 3 little boys are going without presents this year thanks to your BS & no existent CS
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Samuel
(@RealXwisdom) reported
Speaking to @Plusnet on the phone now. There customers support reps are argumentative. Quite rude. The network has been rubbish they won’t listen. For the sake of your lives.DON’T GO WITH @Plusnet