Plusnet outages and service status in Nuneaton, England

Problems in the last 24 hours in Nuneaton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Nuneaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Nuneaton, England

Latest outage, problems and issue reports in Nuneaton and nearby locations:

• 
  joseph langton (@jnlangton) reported 10 minutes ago from Braunstone, England

  @UswitchUK #plusnet is cheap crap

• 
  lisa barnes (@lisabar52272585) reported 13 minutes ago from Tamworth District, England

  @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

• 
  Ruth Illing (@RP_VictorHarvey) reported 22 minutes ago from Rugby, England

  @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

• 
  Daniel Elliott (@DanielmsElliott) reported 24 minutes ago from Polesworth, England

  Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

• 
  Ruth Illing (@RP_VictorHarvey) reported 34 minutes ago from Rugby, England

  @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

• 
  Martin Reynolds (@Hobbit_71) reported 50 minutes ago from Nether Whitacre, England

  Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

• 
  steven williams (@xray13) reported 53 minutes ago from Polesworth, England

  @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

• 
  Matt Wood (@Lockstock277) reported 59 minutes ago from Rugby, England

  "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

• 
  Woof's Treats (@woofstreats) reported 60 minutes ago from Coventry, England

  @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 2 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Claire Fox (@foxclaire1973) reported 3 minutes ago

  @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

• 
  Nicky Robson (@Nicky_Robson) reported 3 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  Mike Vine (@10mjv) reported 5 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  BigBadLlama (@bigbadllama) reported 5 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

• 
  Rob Shelley (@ITVRobShelley) reported 9 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  Critic No1 (@CriticNo1) reported 12 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 13 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Rob Sterowski (@robsterowski) reported 16 minutes ago

  @plusnet Broadband now down for 18 hours. Web pages return "Sorry about this. Looks like something's stopped working." What's going on?

• 
  Tee (@TGunson) reported 24 minutes ago

  @johnsick74 You can find 12 month contracts and even monthly ones, I moved to plusnet on a 12 month contract so much cheaper and no problems. I’ll then look around for a cheaper deal when this one ends