Plusnet Outage Report in Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Northamptonshire, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 18: Problems at Plusnet
Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Northampton and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Wellingborough |
Internet | |
| Kettering |
Internet | |
| Northampton |
Internet | |
| Northampton |
||
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@j_berry Hi Jennifer and sorry for the delayed reply from us. I've just checked and can see that there was an issue affecting your area yesterday that's since been fixed. We're really sorry for the disruption and please get back to us if there's still an issue. - Adam - Plusnet Sheffield
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NecroGaming
(@NecroG4ming) reported
@ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(
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Julie Shorten
(@didi_girl8) reported
@plusnet i agreed to paying £23.99 per month but after having so much trouble getting an engineer to install my broadband due to 3 mistakes in booking your end, i am being charged £28.02. Why?? This is not the package i opted for?
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Andy
(@MintySnacks) reported
Right, lets see if I can cancel a plusnet account without needing to phone someone.
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Russ Henry
(@Russ_henry) reported
@Plusnet I took out an 18mth £22.99 contract in March with a £70 gift card. 1st you overcharge me and now you tell me you have no record of the gift card being applicable. Shocking service !!
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Donnie
(@Einnod25) reported
@Plusnet furthermore I’ve been a customer for 5 years but will now find another provider. Terrible and confrontational customer service advisors.
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Jennifer Cordner
(@mrscordner) reported
@Plusnet absolutely first class customer service from Matthew today.. sorted the wi-fi connection for my mum.
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Chris Leppard 🌻
(@ferretandbird) reported
@Plusnet been having connection issues and timeouts for around 24 hrs now. Any problems in the Haywards Heath area?
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Joe Fae Glesga
(@joe_yer99) reported
@bt_uk Eventually, after 40 minutes on the phone. 3 times I had to call BT. You need to fix your systems. BT were wholly to blame. Plusnet here I come.
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Méabh
(@DeoNonFortuna3) reported
Further to the Plusnet saga. They've just apologised and refunded 3 months worth of bills, so that's a good resolution. It has taken 3 months to sort out though.