Plusnet Outage in Northampton, England

@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.

@SimonDarksideJ I'm on plusnet. No issues whatsoever.

@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

@plusnethelp your support and customer service is awful. Please give me back my money. @Plusnet

@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

@MartinSLewis @EE FTTC/VDSL 76Mbps. £30.39 a month inc. line rental. Not had an issue as yet. Was with @Plusnet but they wouldn't budge for even £1 a month to match.

@coupe_greg @MartinSLewis sorry lol i’m scrolling, basically i’m with plusnet and you should go to your router and get a paper clip and hold it into the reset hole, when the wifi is reset. this should fix your issue.

What are my rights. The Internet is unstable and WiFi is poor. Plusnet said they do not guarantee the WiFi & can only guarantee Internet speeds. The speed test is fine but the Internet is unreliable. I want to go elsewhere for a better service? Can I? #MartinLewis @MartinSLewis

@MartinSLewis Plusnet £23.99. No idea what speed but never had any problems. Used to have virgin and tv package but it was getting so expensive. We not have nowtv it’s so much cheaper.

@MartinSLewis My broadband is temperamental. Wired or wireless. Plusnet keep saying its fine. 3 times I've complained and 3 times its improved within days. Few weeks down the line its terrible again. Some times we can't even use WiFi and have to change phones onto 4g....

Imagine I got a new hub like a month ago and it’s so bad I have to reset it once or twice a day and can’t get any signal from the room next to the hub. What is that about @plusnet

@Plusnet @plusnethelp I can’t believe I’m going to have to pay for my daughter to have extra data on her phone so she can finish her Uni assignments because you take days to fix her internet connection 😡 she can’t even use the library because of lockdown. 🤬

@MartinSLewis £36.52 a month Plusnet, two years, standard broadband, often lose connection. Also two mobile phones with giffgaff, but signal very poor here, so we need a landline.