Plusnet Outage Report in Newton Aycliffe, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newton Aycliffe, County Durham, England 04/17/2024 18:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Plusnet outage reports came from the following cities: Billingham, Durham and Stockton-on-Tees.

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City Problem Type Report Time
United KingdomBillingham Wi-fi
United KingdomDurham Internet
United KingdomStockton-on-Tees Internet
United KingdomBishop Auckland Wi-fi
United KingdomNewton Aycliffe E-mail
United KingdomDurham Wi-fi

Community Discussion

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Plusnet Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JustDirk2 Just Dirk (@JustDirk2) reported

    @plusnethelp still not working even after you tweeted it is... come on guys please #plusnet #internetdown

  • fionagordon5 fiona gordon (@fionagordon5) reported

    Broadband down in Ex48aw cannot use at all #plusnet

  • Karl_Goatley Karl Goatley (@Karl_Goatley) reported

    @Plusnet @plusnethelp Just had 13 hours of outage and couldn’t even get through to report problems via your “award winning customer service” #NotImpressed

  • lataja2013 kialayla (@lataja2013) reported

    @Goldilox1969 @Plusnet I've just taken out a 18mth contract with them over 6 wks and not 1 day of uninterrupted service, can't even get in any room other than where the router is, stuck in a contract can't change freely and all I get from them is keep changing wireless channel. What are they paid for

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for day huh ? Rather than peddling the governments krap

  • joshuaoates1993 Joshua Oates (@joshuaoates1993) reported

    @Plusnet Was told to upload a receipt to a complaint online but can’t find anywhere to do this and replying to complaint email says go online?

  • AmandaTyDwr Amanda Davies (@AmandaTyDwr) reported

    @timbo19652 @plusnethelp Glad you’ve been able to sort it. Plusnet have just told me that they’ve identified a fault with our phone line?!? And a target of midnight Tuesday for an engineer to look at it.... not sure how we can work from home with this kind of service?!

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for days first than peddling the governments krap

  • tre4tlr 𝕋𝕣𝕖𝕧𝕠𝕣 𝕋𝕚𝕝𝕝𝕖𝕣 ☸️ (@tre4tlr) reported

    How is it that our Plusnet internet (& WiFi) is down yet all the Amazon Firestick and Alexa devices are still fully working? 🤔

  • HoldingLucy Lucy Holding (@HoldingLucy) reported

    @plusnethelp @Plusnet some tweets saying issues resolved.. other tweets saying it’s not.. asking for DM but then don’t reply.. not great customer service..