Plusnet Outage Report in Newton Aycliffe, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent Plusnet outage reports came from the following cities: Billingham, Durham and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Wi-fi | |
| Durham |
Internet | |
| Stockton-on-Tees |
Internet | |
| Bishop Auckland |
Wi-fi | |
| Newton Aycliffe |
||
| Durham |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MCPT
(@MC_PT) reported
@Plusnet Not impressed with the service so far. The WiFi signal doesn't reach rooms that Sky used to. Tonight there's no internet at all.
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Stewart L
(@slippery1961) reported
@Tonysmini @Plusnet They were obviously hoping that there was a spare pair on the DP cabling, and i am sure there would be mate, so i don’t know what the problem is other than incompetence.
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Zara A
(@zara_a86) reported
@Plusnet We have not had any service or our broadband activated for 7 weeks. You have repeatedly messed us around . We are both professionals with two young children in the midst of a worldwide pandemic without service from you.
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Mrs Barlow
(@kfmag) reported
@Plusnet Internet connection is still extremely poor .
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espglas
(@espglas) reported
@Plusnet Hi, I am plusnet mobile customer. I have seen the offers for new customers in plusnet website and I am interested. Given I am a customer already, can I get those offers? Thanks
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inneedoftea
(@inneedoftea) reported
@Plusnet Help please - have followed all instructions to reset router and it’s been over 24 hours since my internet worked.
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Zara A
(@zara_a86) reported
@bt_uk Thanks for your reply. Unfortunately, my husband and I have been tirelessly trying for almost two months. We’ve been told it’s a tags issue and we’ve been repeatedly messed around by Plusnet. @Plusnet @plusnethelp
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Lisa doughty
(@Lisadoughty15) reported
@Plusnet Thankyou for not helping in my previous problem I reported i had to mend it myself with not much help from yourselves. Plus paying over the odds for a service which buffers all the time
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Plusnet
(@Plusnet) reported
@krlstrngr Hi Karl, I'm sorry to see that you're having problems with your connection. Is this solely affecting wireless connections or are wired connections affected too? Regards Emily Plusnet Leeds🌞
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Not Poodle
(@poodle_not) reported
@Plusnet I’m not on site. Only one device is cabled and afaik that one also went down but the staff don’t use it so can’t be sure. Your router is not providing the WiFi though it is connected to a TPlink mesh which has been rebooted (and has been in place for months with no issues)