Plusnet

Plusnet Outage Report in Mexborough, Doncaster, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Mexborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mexborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Mexborough, Doncaster, England 02/18/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mexborough, Doncaster, England

The most recent Plusnet outage reports came from the following cities: Doncaster, Sheffield and Thurcroft.

Loading map, please wait...
City Problem Type Report Time
United KingdomDoncaster Phone
United KingdomSheffield Internet
United KingdomThurcroft Wi-fi
United KingdomSheffield E-mail
United KingdomBarnsley Wi-fi
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Mexborough, England

Latest outage, problems and issue reports in Mexborough and nearby locations:

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • premleaguesteve Steve (@premleaguesteve) reported from Edenthorpe, England

    @Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 75pmd PMD75 (@75pmd) reported

    @plusnethelp @Plusnet Just called your customer service no. "Push 1 if you'd like to speak to someone. If not, thanks for calling" Pushes 1. Phone hangs up. Why would I call customer services? Not to listen to a recorded message.

  • Holdstk Brighteyes (@Holdstk) reported

    For @Plusnet Fleur in Customer Services not only has the tech know how, which is a given, but is patience & curticy personified when dealing with a technophobe.

  • sambridgman72 samantha stanton (@sambridgman72) reported

    Come on @Plusnet your Internet is awful tonight!

  • JoeAdambibby3 Joe Adam bibby (@JoeAdambibby3) reported

    It wont connect using the IP address, It has been connected to the university (Glide)WIFI before however I took it home and now its (SSID) is showing as PLUSNET-32M7. I have attempted a full reset however I don't think I've done it right could you please help me. Thanks Joe

  • dr_mabuse1985 dr.mabuse (@dr_mabuse1985) reported

    @Plusnet hey plusnet I still haven't received sim card from despite you porting my number from prev supplier. Thanks for that I have now had no service for 2 days

  • AndyPeace316 Andy Peace (@AndyPeace316) reported

    @Plusnet @plusnethelp We REALLY need a solution please. I've spoken to two agents today, both have walked me through the same advice, nothing has helped. We have VERY poor broadband. It's intermittent and slow when on. I have 3 boys needing to do to schoolwork...(cont)

  • HelloNikDesign H E L L O I M N I K 🖍 (@HelloNikDesign) reported

    @TimGander @virginmedia But I will say, even though Plusnet are on a BT line, they are good - I went to them about a new customer deal as an existing customer and they gave it to me, so swings and roundabouts

  • BuntingsWorld Rob Bunting (@BuntingsWorld) reported

    @JHow989 @Plusnet @plusnethelp Best thing I ever did was get on BT. Full control over it. What the companies tend to do is only release a smaller bandwidth to each customer, more you pay more bandwidth you get. Hence getting shitty WiFi from plus net /talk talk etc.

  • birobasher Biro Basher (@birobasher) reported

    @plusnethelp Problems accessing Plusnet mobile account. Isn't recognising either password, email or phone number (doesn't say which is wrong)

  • w1bble Jamie 💙 (@w1bble) reported

    @SPCoulson @Plusnet spoofed numbers are still spoofed numbers, no UK telco bothers to stop or prevent them and blocking is (as always) a whack a mole problem.