Plusnet Outage Report in Mexborough, Doncaster, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Mexborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mexborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Mexborough, Doncaster, England 12/09/2023 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mexborough, Doncaster, England

The most recent Plusnet outage reports came from the following cities: Doncaster, Sheffield and Barnsley.

Loading map, please wait...
City Problem Type Report Time
United KingdomDoncaster Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Total Blackout
United KingdomSheffield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Mexborough, England

Latest outage, problems and issue reports in Mexborough and nearby locations:

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • premleaguesteve Steve (@premleaguesteve) reported from Edenthorpe, England

    @Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyOfAquitaine Ellen (@LadyOfAquitaine) reported

    @Plusnet my internet is super bad, I constantly have to wait for it to load or get stuck on a loading screen. I’d accept the occasional one but when it’s every day it’s annoying!

  • Plusnet Plusnet (@Plusnet) reported

    @osloandrio Hi David, sorry to hear you're you're unhappy about this. Unfortunately we do have to wait until Openreach are able to complete the work to resolve the issue, dependent upon how serious the issue is causing the major service outage. - Jess, Plusnet Leeds 🌻

  • mastap2003 Paul Taylor (@mastap2003) reported

    congratulations @Plusnet ! That's one customer jumping ship as soon as possible. When will providers learn, if you don't treat existing customers as well as new customers, we're just going to jump ship!

  • BrettaAdlen Bretta Adlen (@BrettaAdlen) reported

    @Plusnet Service is provided by John Lewis/plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @BrettaAdlen Whilst we work with John Lewis Broadband to provide the service, we're unable to help yourself as a John Lewis Broadband customer via our Plusnet platforms. Please do get in touch with John Lewis Broadband and they'll be able to help further. - Jess, Plusnet Leeds 🌻

  • SimonBowland Simon Bowland (@SimonBowland) reported

    @bt_uk Hi, my broadband recontract "offers" are higher than what I'm currently paying, and what I'm currently paying is far higher than offers from Sky and PlusNet. Can I cancel online without having to phone BT, as I'm always left waiting in a long queue?

  • nicol6381 Dave (@nicol6381) reported

    @Plusnet hi, my signal at home has gotten terrible over the last few weeks to the point I struggle to make calls and send/receive texts.

  • steveconnon (@steveconnon) reported

    @Plusnet Good morning, I can't make or receive any texts or calls since early this morning, my mobile says emergency calls only, please advise why I have no signal

  • CluskeyGary gary cluskey (@CluskeyGary) reported

    @Plusnet de56, Belper, broadband been down since midday yesterday. Seen openreach vans everywhere clearly trying to fix it, any idea when it's going to be fixed?

  • Plusnet Plusnet (@Plusnet) reported

    @BrettaAdlen Are you a Plusnet customer Bretta? From what I can tell from your previous conversations, you're a John Lewis Broadband customer - unfortunately we can't assist with queries here, but you can contact them via Twitter also if you'd like to cancel. - Jess, Plusnet Leeds 🌻