Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 03/24/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Colinblakley Colin Blakley (@Colinblakley) reported

    @plusnethelp @Plusnet Possibly THE worst broadband we have ever had. 1.3Mbps, keeps dropping out, and after 30 mins on the phone gave up trying to talk to anyone

  • duffer007 john duffy (@duffer007) reported

    @Plusnet my broadband is down and your website isn't working either So how the hell do I report a fault if everything is broken ????

  • RonnieRoo65 Veronica (@RonnieRoo65) reported

    @Plusnet @UswitchUK Customer service is ridiculous and can't get a call back from a Manager for 72 hours? Seriously l need help URGENTLY, called 3 times but can't get thru to a Manager or finance dept. Worlds gone mad. 😭💔😡

  • ellenshep2610 Ellen Shepherd (@ellenshep2610) reported

    @PDPhotoUK @Onestream_UK @Plusnet We went with BT in the end. She needed a line upgrade too and they didn’t charge for that. Easy to organise and they offer a pensioner benefits related service once they assess usage. 👍🏼

  • NinjaHippo Mrs H (@NinjaHippo) reported

    @JonBaylis @virginmedia @richardbranson I've heard nothing positive about them recently. We were having troubles with Plusnet but fair play they have been and resolved all issues. Though neighbour claims ZEN are the best for Cust Serv

  • rhino_beehive rhino beehive (@rhino_beehive) reported

    Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??

  • KitKatB Kirsty Baxter (@KitKatB) reported

    @plusnethelp I have tweeted you twice now with no response. I changed my contract with you to get a better speed and since then the connection is awful! I just tested and I am getting dwnld spds from 5.6mbps through to 38.8mbps ( I am paying to get a minimum of 40+) @Plusnet 😡😡

  • UserUnk05781614 💲_Kaur•D ☬ (@UserUnk05781614) reported

    @Plusnet 😡 So fed up ..having been waiting over 1 hr to speak to someone. Broadband issues! #angrycustomer

  • PScotfree Peter Forbes (@PScotfree) reported

    @plusnethelp Query. I have router (Plusnet) set to both 2.4 & 5 ghz settings but of late I keep losing the 5g signal. have found that if I switch router off for 30 secs or so, then I can reconnect to 5g signal. Does this mean fault with router ??

  • regcmchugh Roy Mchugh (@regcmchugh) reported

    @plusnethelp This is shocking customer service! We have been trying to contact @plusnet for days, with no reply. Our broadband is dropping out frequently making work impossible! I accept covid is making things difficult but this is out of order!