Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 01/20/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Martock, Somerset, England

The most recent Plusnet outage reports came from the following cities: Yeovil and Crewkerne.

Loading map, please wait...
City Problem Type Report Time
United KingdomYeovil Internet
United KingdomCrewkerne Internet
United KingdomChard Internet
United KingdomBridgwater Internet
United KingdomYeovil Wi-fi
United KingdomGlastonbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet Anoush, This is now getting ridiculous (and on a public forum too).. you’ve sent a number to ring (we are aware of this number)… but as mentioned before and messaged .. we cannot ring out - even to this number! Once again .. poor service!

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @mikenco @virginmedia Ditto. Apparently they're working with another company to do the WhatsApp stuff. Finally on WA with a person. Taking their sweet time. Honestly so glad to have signed up to Plusnet now. Customer service at virgin is awful. Bx

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @virginmedia @mikenco Why is none of that investment on your customer service? Been trying for hours today to cancel phone, text, chat, now waiting for WhatsApp. Meanwhile signing up to Plusnet has been smooth as butter. Absolutely shocking customer service, again from virgin.

  • DookinFoofLord Dookin (@DookinFoofLord) reported

    @NOWHelpTeam No bro not how it works there is 3 things connected on WIFI and im on ethernet 10 gigabit so you tell me why someone on ethernet 10 gigabit it getting 1000 MS on UK servers alone, it even take me so long to load webpages and im paying £32 for this crap, even plusnet is better

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet As mentioned… no problem with networks having occasional probs.. its bound to happen. But when the only way a customer can communicate a prob to you guys is via Twitter .. then that is a poor service. Anyway.. hope it’s fixed soon

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet Into our 2nd day and we STILL can’t make phone calls/text from our mobiles. We took all our family phones out with you. We were told yesterday afternoon to switch mobile on/off and remove sim .. it did not work. Now told 24-48hours?! Poor customer service.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet All our phones are with you.. we can’t ring/text. Husband and I have both contacted you. Told now fixed and to switch phone off/remove sim. Still not working/fixed Husband contacted you at 3.32pm - no response. Still not working.

  • Ohfishcakes Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet I’m constantly being turned away from your call centres automated service, and now, my info won’t let me sign into my account even if I do a reset it won’t let me sign-in. What’s going on?!

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet Into our 2nd day and our family STILL can’t make phone calls/text from our mobiles We were told yesterday to switch mobile on/off and remove sim .. it did not work Now told 24-48hours?! Terrible customer service.

  • actiondefence John (@actiondefence) reported

    @Plusnet HI, my internet has been down all day. Restarted router several times but no change. I am kin the SS3 area. Please advise