Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 11/28/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles42750307 Charles (@Charles42750307) reported

    @dr_smithy @Plusnet Why not try #bevanfixx on Instagram they can fix issues like that.

  • iainhallam Iain Hallam (@iainhallam) reported

    @Plusnet, if you have award-winning customer service, would you mind explaining why you've cancelled my 94-year-old grandmother's broadband with no notice? Surely even your monthly rolling contract requires notice of termination?

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet some help with my mobile account please ?

  • PrincessWhoosh Princess Whoosh (@PrincessWhoosh) reported

    @JimSterling @virginmedia Been with them, Sky, Talktalk and Plusnet since and they were the absolute worst by a mile. We literally jumped the second our contract was up.

  • ilikebbcradio4 RP (@ilikebbcradio4) reported

    Hi @Plusnet, is there something wrong with your service in Manchester today?

  • tracy_binnie Tracy Binnie (@tracy_binnie) reported

    @Plusnet Please tell me why I can never get thru on the phone to any of your staff 🤬🤬🤬🤬 I contacted yourselves quite a few weeks ago about pricing broadband/phone line for my gran …. I only enquired I didn’t sign up!So why the messages saying I have ?

  • AndyLomax1 Andy Lomax (@AndyLomax1) reported

    @Plusnet I am calling now been on hold 15 mins what about good customer service

  • DBraidenPhoto David Braiden (@DBraidenPhoto) reported

    Hey @plusnet BB on and off this morning and tec support seems unsure what to do after 25 mins! Droitwich area. Are BT playing ? DM you.

  • Pazza_81 Pamela (@Pazza_81) reported

    @Plusnet My parents waited in from 8-1 today for someone to come as promised to install a new router/improve their connection. No one came. You managed to convince them to stay with Plusnet despite slow speeds, so they expect better service than this!

  • EDLock_1 Mia (@EDLock_1) reported

    @Plusnet Hi team, someone has been using my phone number on their account but I didn't consent or sign up to this. I tried to call your customer services and they were no help. Can you please help me remove it? It's my data and I don't permit it there with GDPR guidance.