Plusnet outages and service status in Martock, England

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

• 
  Steve Porter 💙 (@stevenjonporter) reported 16 minutes ago from Street, England

  @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

• 
  John Hardy (@IamJohnHardy) reported 39 minutes ago from Huish Episcopi, England

  @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

• 
  Rob DorsetLad (@sengrumbleweed) reported 48 minutes ago from Beaminster, England

  @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

• 
  John Hardy (@IamJohnHardy) reported 56 minutes ago from Glastonbury, England

  @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rockposer Dot Com (@rockposer) reported 6 minutes ago

  @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

• 
  Icarus Falling (@highflier100) reported 6 minutes ago

  @Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 6 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  David McGinlay (@Quigmeister) reported 10 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  TU_Crypto_News (@TU_Crypto_News) reported 16 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  Dish Dish (@DishSmichri) reported 18 minutes ago

  @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

• 
  CLAIRE A (@_Claire_A) reported 20 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  AuntieMich55 💙 (@AMich55) reported 22 minutes ago

  @Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I can’t leave you!!).

• 
  Stephen Noakes (@Slimo80) reported 23 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  Citizen #376894 (@yidsnee) reported 24 minutes ago

  @biggle1908 With Virgin your internet speed will drop drastically when kids are on school holidays - the contention ratio they use is horrible. I'm very happy with @Plusnet for my full fibre internet - in the many years I've been with them, it's been hassle-free.