Plusnet Outage Report in Martock, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Martock, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Martock, Somerset, England
The most recent Plusnet outage reports came from the following cities: Yeovil and Crewkerne.
| City | Problem Type | Report Time |
|---|---|---|
 Yeovil |
Internet | |
| Crewkerne |
Internet | |
| Chard |
Internet | |
| Bridgwater |
Internet | |
| Yeovil |
Wi-fi | |
| Glastonbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Martock, England
Latest outage, problems and issue reports in Martock and nearby locations:
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Rob DorsetLad
(@sengrumbleweed) reported
from
Beaminster, England
@plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!
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Steve Porter 💙
(@stevenjonporter) reported
from
Street, England
@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
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John Hardy
(@IamJohnHardy) reported
from
Huish Episcopi, England
@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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goldigirl
(@goldigirllisa) reported
@plusnethelp Internet problems in HX6. Done your checklist (phone line/pluggedin/wires connected) but still offline. It's been an hour now. Seem to be an issue for neighbours too #plusnetinternet #internetissues #plusnet
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💚💜Anna Sans Souci (she/her)
(@Glamouranna) reported
Hi @Plusnet your openreach engineer stood me up? I've been waiting since 8am and still no news... It is impossible to reach you on the phone, could you help?
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Hyogs
(@Hyogs_) reported
@EyeIsAnother That's scuffed, never heard of Plusnet at all, wack
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Hannah Webster
(@HannahBeanbag83) reported
@Plusnet so disappointed in your service. I’ve recently upgraded and you still refuse to honour the £70 cash back you offered when I first signed up. Slowest customer service ever. You’re happy to take my money, just not honour your own promises.
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Irene Allan
(@irene_allan) reported
@Plusnet guys you have no one avail on online chat & when I call customer services you have a recording saying no one avail & hang up! So what’s a girl to do?
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craig evans
(@aggycraggy) reported
@Plusnet hi I don't know what else I can do I've been a customer for 24 hrs and I'm having problems. I'm currently writing this whilst being in a queue for 26mins for some help this is not a great start
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natalie
(@natalie31190917) reported
@Plusnet @plusnethelp please can someone respond as having broadband issues been on hold for over an hour and have a year 11 child cannot access online schooling
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Kev Terry
(@kbadger666) reported
@Plusnet disgusting service...shame that your TV adverts don't represent the actual service I get!! I have been waiting for a call back which hasn't happend and now your not taking anymore calls.. I'll be cancelling my contract
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Steve Donovan
(@SteveDonovan1) reported
@virginmedia Feedback from a colleague with exactly the same issue a few months ago - she simply resolved her problem by switching suppliers to Plusnet. Her problem solved. In the absence of any proper official technical advice from Virgin, I could perhaps take my 15yrs of custom elsewhere.
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Matthew Ward
(@Stopper_Says) reported
@Plusnet your online chat support says to contact via twitter. I'm having issues with wifi dropping our periodically, as well as not getting the guaranteed minimum speed in my contract. Please contact me back