Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 12/29/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianForeman45 Brian Foreman (@BrianForeman45) reported

    @Plusnet have you got issues in Margate? My router keeps loosing its line.

  • STEVEOLUCKY7 Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    @frank10743117 @Plusnet Mate I hope not . Thursday will be 2 weeks with no service and I really need it sorted. Managed another 11 minutes today before it went off

  • guyrodwell_ Guy Rodwell (Open) (@guyrodwell_) reported

    @GeekNamedMike We recently had my own issues with Plusnet, after our speeds randomly plummeted despite no detectable faults. However, after splitting the bands per their advice, and connecting my device to the 5Ghz band, our speeds returned.

  • IanTriumph900 Ian Dickinson (@IanTriumph900) reported

    @Plusnet Hi just changed to plusnet and got the hub up and running without issues. Previously, with BT, the biggest problem was we kept losing internet connection. Unfortunately this is still happening - usually fixed with a restart. I was convinced it was the BT hub - help!

  • fatkev1963 FATKEV (@fatkev1963) reported

    @Plusnet @plusnethelp What an absolute Shoer of $#!£ you service is and your contact us is an absolute joke. You are the worst internet provider I have had since AOL dial up in 2000. Your service, Your broadband speed & Your phone charges. You deserve to win ROTTEN TOMATOE'S

  • GSCS10 GSCS (@GSCS10) reported

    @Plusnet I just checked and it looks like there has been a problem in Chorley, Lytham St Annes, preston , and Southport ?

  • Janet8uckingham Janet Buckingham (@Janet8uckingham) reported

    Thank you @plusnet for ‘raising a ticket’ and ‘escalating’ for the fourth time. All I want is a connection date, not a call back, not a ticket raised, no escalation, just a Wi-fi connection..... can you please help?

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet I spoke with one of your customer service members. He was very friendly, it's a shame that your company's service is so poor

  • MichelleHarveyx Michelle Harvey (@MichelleHarveyx) reported

    @Plusnet anyway to get internet help after hours. Been through hub manager loads of times lights are blue. No internet on anything in the house

  • Greg_Wilding Greg Wilding (@Greg_Wilding) reported

    @Plusnet my broadband went down at about 3.40pm and has not come back. I've searched online and tried all the recommended fixes, but nothing is working.