Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 11/22/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet so you're all about "can we help you sort your 20mbps speed" now I've given notice, but for 3 months you've done nothing, you had a 6 weeks period during that which I was home EVERY day, now you're saying it's my fault I won't take a day off work. Shocking!

  • reders174 Andy Redmond (@reders174) reported

    @Plusnet I terminated my contract after horrendous service received so why has an open reach engineer been sent to connect the line at my new address causing further delays with my new chosen supplier? Absolutely fuming 😡

  • sophie_ogilvy Sophie Ogilvy (@sophie_ogilvy) reported

    @Plusnet we’ve been on hold for over an hour and our internet still hasn’t been connected 3 days after you said it would be. No one is answering us. Please help us.

  • pogoajnkzk Antonia (@pogoajnkzk) reported

    @Plusnet your wifi is beyond a joke now. It’s constantly going off despite two engineers having been to ‘fix’ it. When will it just work properly?!!

  • lenathehyena Lorn Dey wear a mask 💜🤍💚🇺🇦 (@lenathehyena) reported

    I'm taking time out of complaining about everyone and everthying to give a 👍 to Plusnet. Excellent customer service and I've just had an amusing and beneficial virtual conversation with one of their team. That's not anything I could say about other broadband companies. Well done

  • NickoSlick_LUFC Nick 🙏🏻☮️🇺🇦 (@NickoSlick_LUFC) reported

    Any Tech minded people out there. We just got a new Router thing from plusnet. Streaming is very stuttery and slow despite a 25mbps down. Is there a setting in the router that needs changing?

  • Andymo444 Andy in the Peaks (@Andymo444) reported

    @FHawksworth @david__s Plusnet were based across the road from where I worked in Sheffield so used to meet a few of their tech bods in the rub-a-dub-boozer on a Friday evening... Seeking advice, I was told to stick with BT... (Brilliant employer by all accounts but that didn't help me at the time.)

  • loomiscrowley 𝔟𝔢𝔵 (@loomiscrowley) reported

    Hey @Plusnet my broadband has been down all day, I’ve restarted it and turned it off and on and it’s still not working?

  • MarkWylie Mark Wylie (@MarkWylie) reported

    So, made the mistake of switching broadband to @Plusnet, or at least I tried. My old provider disconnected today, but nothing from Plusnet about my new service.

  • 101whiteford Susan Whiteford 💙 (@101whiteford) reported

    The old conundrum- no mobile signal so can’t contact @Plusnet help except via Twitter. And no one’s answering. Any other @Plusnet users experiencing this?