Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 12/23/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthRamsden Ruth Ramsden (@RuthRamsden) reported

    @JuliaHB1 @VodafoneUK Lightweight. I spent 3 hours on hold to Plusnet. The music was a selection of Xmas songs I never want to hear again.

  • hobimolly hoe-bee⁷ (@hobimolly) reported

    I heard nothing from them about my internet. Was told we needed an engineer and if we missed him we’d get a £65 fee to find out that we never needed one so I’ve been told different things from different people via plusnet customer services. Very confusing. -

  • ItsGirlTribe Girl Tribe (@ItsGirlTribe) reported

    @Plusnet dont switch to this company! We have no iternet and its been nothing but a ball ache trying to fix. Long hold times and engineers who do not turn up.

  • ric_myers richard myers (@ric_myers) reported

    @Plusnet are there any maintenance works happening in Doncaster? My broadband has cut out 2 mornings in a row now. Done all checks and everything else is fine. Making working from home very difficult.

  • ItsLikeMeg_ Megan (@ItsLikeMeg_) reported

    @plusnethelp Hi Plusnet, we got our new box set up and ready to go on activation day yesterday but still no sign of Internet today! Followed all the steps a million times and still sat here rinsing our mobile data waiting for a solution! HELP

  • bokonudom Bassey Okon-udom (@bokonudom) reported

    @Plusnet mobile no.07529219830 notice to cancel contract end 1/10/2020. Bills dept pls contact ur cancellation dept, don’t send further reminder. I’m not in the UK since 29/9/2020 hence unable to call

  • depicus depicus (@depicus) reported

    Broadband is back, now to move provider as the service from @Plusnet (now owned by BT) was ******* awful to non-existent

  • Christhevamp Chris the Vamp (@Christhevamp) reported

    Is anyone else having constant issues with @Plusnet broadband cutting out? I thought it was supposed to be the best but it’s absolutely awful!!

  • BioregionBrum Bioregion Birmingham (@BioregionBrum) reported

    @KateSlaterPR @Plusnet Exactly the same experience. @Plusnet total garbage. Nobody answers the phone, nobody knows what's going on when they do answer the phone. Pulling my hair out trying to get it sorted.

  • devenir28 ashir (@devenir28) reported

    @plusnethelp Hello I've contacted three to ask why my number hasn't been transferred over properly, said to contact my old provider and get them to unlock the network. None of my calls (like to plusnet) are going thru properly. Can any1 help??