Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 12/15/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tps2203 TP Sheridan (@tps2203) reported

    @DaveWardGS So BT own Plusnet and EE and have service price increases built in for CPI + 3.9% EVERY MARCH!

  • Plusnet Plusnet (@Plusnet) reported

    @TheMattNuttall Hi Matt. Please let me know if you're still having any problems with your connection and,if so, whether this is solely a wireless issue or if wired connections are affected too. Regards, Emily Plusnet Leeds

  • G1434774236 G 14 (@G1434774236) reported

    @thecraigmurray love your comedy, never knew you were the face of plusnet wtf!

  • latham_karen karen latham (@latham_karen) reported

    @Plusnet broadband outage in street. BT, Sky, Zen provide decent customer service to neighhours. Plusnet still haven't confirmed my problem is going to be fixed. Shockingly bad service.

  • vovk_irina irina vovk (@vovk_irina) reported

    @Plusnet Hello, I am your current customer and I've got a renewal of my broadband contract from 6 August. As part of this renewal, I've booked and received a new router. Can I connect my new router right now while I am on an expiring contract? thanks

  • kaffachino kat (@kaffachino) reported

    @Plusnet Hi, do I have to ring to cancel? I don’t want anyone to try talk me out if cancelling as i’ve already signed a new contract

  • iRohitPatel Rohit Patel (@iRohitPatel) reported

    @Plusnet , I have lost my mobile SIM card. Can you please help get me replacement SIM?

  • geet_k Geet K (@geet_k) reported

    @Plusnet broadband has been down since Monday and there’s no resulution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?

  • borristhepanda Borris the Panda 🇺🇦 (@borristhepanda) reported

    @KisbeeWayne @davidjrussel @MartinSLewis Plusnet doesn’t currently support 4G calling, which means when you make or receive a call, your phone has to drop down to 3G or 2G. EE have some low frequency 4G spectrum around 800MHz, which significantly improves their coverage (lower frequencies go further and penetrate…

  • felixeve Felix Eve (@felixeve) reported

    @Plusnet Ok, you fixed it. Shame you help phone line was down and you don't respond here either :(