Plusnet

Plusnet Outage Report in Martock, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Martock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Martock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Martock, Somerset, England 11/23/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bawbagboarding Bawbagboarding (@bawbagboarding) reported

    @Plusnet so I can't view upgrade deals and even upgrade through the members centre ! But I can't cancel though the members centre ?

  • akendall1966 Adrian Kendall (@akendall1966) reported

    @MartinSLewis Just moved to full fibre staying with plusnet and ditched the landline. Ported our home number to a voip service. So kept our home number. Cost was £28.99 now £26.99 + £1.50 voip same cost 2x speed.

  • maz558 Sam R (@maz558) reported

    @WhichUK I’m still waiting for my refund from John Lewis Broadband via @Plusnet from October. I was wrongly charged a termination fee and they refuse to repay me even though they agree thru made a mistake. I feel that I’ve no choice now but to go to court! Please help @MoneySavingExp

  • HorseSpotter Michael 🐎 🍫 🏁 🎹🎹🎹 (@HorseSpotter) reported

    @MartinSLewis Firstly, I have been very lucky with Plusnet as my provider, unlucky with parent company BT and found TalkTalk the worst. Secondly, I have 7 email addresses I use for different accounts and only use the provider email for them. Thirdly, ALWAYS be prepared to walk away.

  • Marcin56410594 Reder (@Marcin56410594) reported

    Part 3 Customer service advisor blaming me for not checking if direct debit is in place and advise to pay a cancellation fee to the debt recovery and then sign new contract with them again - ridiculous! Well done @Plusnet! Let the customer pay for your mistakes! #plusnet

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    Plusnet engineer booked for tmw. Bloody broadband issue now, car needs 2 new tyres yet kwik fit won't answer, slow fit more like. What's gonna be the 3rd thing to go wrong 🤔

  • clark_cat Catherine Anderson (@clark_cat) reported

    @Plusnet my uncle has just had his phone stolen can you help with IMEI for the police?

  • MsAndyPT MsandyPT (@MsAndyPT) reported

    @Plusnet Really, really, unhappy with your service.I have been without internet, since I moved FIVE months ago. Finally, Outreach are coming tomorrow… but you have sent my router to my old address & I’ve been hanging on the phone for ages! Absolutely appalling customer service!

  • Kev_Summers Kev Summers (@Kev_Summers) reported

    @Plusnet customer service is awful. Avoid it like you would the EFC managers job.

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet are the worst company I have ever dealt with I keep asking them to cancel my account but they can’t even do that .