Plusnet

Plusnet Outage Report in Maidstone, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 11/29/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Gemma_stacie Hi Gemma, I'm sorry you're still without a connection. From checking the line, the service outage is still ongoing and is now estimated to be resolved by 2am tomorrow. I'm really sorry for the inconvenience this is causing. -Tony Plusnet Sheffield

  • walkercotton Ruth Walker-Cotton (@walkercotton) reported

    @HebdenHashtags We are plusnet and no problems here

  • millfieldslady Gillian Rodgers (@millfieldslady) reported

    @Plusnet hi, ordered a replacement router for my elderly FIL which never arrived. Rang Customer services who said they’d send another as first never dispatched. 2 weeks later, still not arrived. How do I get a refund of postage please?

  • maddie_5432 Maddie Drinkwater (@maddie_5432) reported

    @Plusnet Helping my mother-in-law setup her new Plusnet service and had an email to say she's getting a new phone number...we don't want this! What can we do?!

  • IcisRayn Icis (@IcisRayn) reported

    @Peachtree_5 @Plusnet We had plusnet as well, changed because of slow and lagging internet

  • SewUSay John Wiggell (@SewUSay) reported

    @Plusnet Why do Plusnet not have an email contact? Am trying to get them to cancel a contract and am getting the run around. The person who set up the contract is no longer with us. So will just have to cancel the Direct Debit IOT close the contract.

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @ullah151 @OpenreachHelp I'm with @plusnet and have been told the same thing. We've been without broadband since early this morning and have been told engineers are working on the outage and should be sorted by midnight but by the sounds of it not likely

  • Plusnet Plusnet (@Plusnet) reported

    @Soddem_666 Not a problem! The above quoted price is correct and will be your bill going forward. - Curtis, Plusnet Sheffield

  • andyhowedoyoudo Andy Howe (@andyhowedoyoudo) reported

    @Plusnet a loyal customer for many years... immediately out of contract....47% increase. Goodbye.

  • PablitoPuce Pablo Juárez (@PablitoPuce) reported

    @Plusnet mi broadband keeps telling me that I'm connected but without internet. Help please!