Plusnet

Plusnet Outage Report in Maidstone, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 12/25/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • arfurenglish anthony english (@arfurenglish) reported

    @SammiMckean @globalhlthtwit We tried John Lewis broadband, supplied by plusnet. They were shocking. Didn't transfer the line so it went dead, which needed a bt reinstall. Basically left us with no phone or Internet throughout Christmas and new year. They were shockingly bad

  • violettned Violet (@violettned) reported

    @Plusnet I was promised yesterday my Internet will be back within 24 hours as I have a vulnerable child but still nothing. Can anyone help me, please!

  • ShipwreckCity Tim Shelton (@ShipwreckCity) reported

    You know, @Plusnet, it’s fine to leave my elderly, disabled mother without a phone line, and thus without her pendant fall alarm, for 4 days. If anything she was just TOO safe before. Seriously, who keeps giving them customer service awards?

  • rgmcgee2 Robert McGee (@rgmcgee2) reported

    @Plusnet why do you give a customer the option to amend their direct debit information on the "My Account" page? Isn't that just an invitation for someone to input incorrect details?

  • Tones46992228 Tones (@Tones46992228) reported

    Was supposed to get a engineer on Monday, my third, maybe 4th, this year, courtesy of Plusnet, never came. I've had to ring them 6 times this year, internets back on 10 gbps slower than should be 😠 & NO promised callback. What a fecking company, & they've put the price up 😡

  • antjo1987 Anthony Josephson (@antjo1987) reported

    @Plusnet @plusnethelp can you help with this?

  • JTedFischer Wally (@JTedFischer) reported

    @Plusnet I've been advised today by @OpenreachHelp that additional cabling is required for changeover to new provider. Will I lose my @Plusnet service today or will it continue until the matter is resolved? Please advise.

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @Plusnet Thank you, I'll remove it. Next issue is that I've gone to package up the old router but I don't have the label - that went in the bin yesterday. Can I still put it in the post without it, or can you send me a replacement that I can print please?

  • bakeliteguy Guy Roberts (@bakeliteguy) reported

    @globalhlthtwit I cancelled mine today. Been total garbage in terms of providing a reliable solution and customer service and don't start me on price.. Gone to @Plusnet

  • LesleyAJonesx Lesley Jones (@LesleyAJonesx) reported

    @Plusnet internet went down last night & still not working. How do I resolve this?