Plusnet

Plusnet Outage Report in Maidstone, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 12/11/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LedburyJonathan Jonathan Ledbury 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LedburyJonathan) reported

    @Plusnet Still waiting for you to sort my renewal problem. A new contract follows an old one, they don't overlap. Why does this come as a revelation to you clowns? What is wrong with you?

  • aruna_jaya67 Aruna Jayawardena (@aruna_jaya67) reported

    @Plusnet - hello ! We would like to cancel your contract immediately. Please send the link for the cancellation

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet @Jhugz5 Speed tests never use WiFi but a connection between the router and their server. Why bring WiFi in to the equation?

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Another month and another new problem, this time random disconnects at varying times, and plenty of blocked packets. This is utter rubbish.

  • mdsabee MdSabee (@mdsabee) reported

    @Plusnet I split the channels earlier into 2.4 and 5 ghz as advised. Realised that 2.4ghz is faulty and 5 ghz is fluctuating. Chris at #Plusnet expects me to roam around the house with ethernet cable like 80s telephone cable.😠 Told him I want to escalate the complaint. He dint!

  • ad00x adesai (@ad00x) reported

    @Plusnet Preston PR1 4LE , internet down for last 40 mins. Router been reset etc. No joy , is there issue in this area?

  • Plusnet Plusnet (@Plusnet) reported

    We're back! Fire any Plusnet-related queries you have at us. We'll be here to help until 8pm. -Anoush

  • jodenan Alison Jacobs (@jodenan) reported

    @Plusnet Hi, as of a few minutes ago I'm getting 'service unavailable' on my webmail and can't get back into it. The rest of the website seems OK. Can you help?

  • APalaceS1 P4lace❤️💙 (@APalaceS1) reported

    This is becoming a joke. 3 engineer visits, numerous phone calls and my wifi is still down and I’m supposed to be interviewing. Embarrassing. And then you have the cheek to put my bill up @Plusnet

  • Smitchalot Sarah MH (@Smitchalot) reported

    I’ve had 4 months of @Plusnet messing me around now and i would not recommend them to anyone ever. I can’t even find out my direct debit amount. Currently they reckon my sign up of £24.99 is actually now £32.99?! And I don’t even have the service they initially promised.