Plusnet

Plusnet Outage Report in Maidstone, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 12/13/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    @Plusnet Absolutely shocking no managers at plus net to talk to about if you’ve got a problem all my problem is is that I wanted to renew but they want to increase the rate on the renewal date and then crease the rate two months later surely this is very unfair and goes

  • rycudasakkran Jay Gainsford (@rycudasakkran) reported

    Hey @plusnet any word on when this outage is getting fixed?

  • tmanontour Andy Turner (@tmanontour) reported

    Appalling service from @Plusnet. Moved house 5 weeks ago and still no broadband. Instead: endless delays, “unforeseen circumstances” and mysteriously disappearing engineers. 😱 🤖

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • rebeccap940 becca pards (@rebeccap940) reported

    @Plusnet not sure what service I pay for because I am never able to use the internet, just to check emails or have a word document open, for more than 2 minutes without connection cutting out. This didn’t happen with previous provider, EE. I have called you but not resolved.

  • SianyLouP #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    Hi @Plusnet @plusnethelp you were due to come & install our new phone line and broadband today between 8am and 1pm. No one has turned up and your telephone customer service adviser was quite frankly useless. My partner has had to take a day off work as he is wfh &needs Internet

  • katywade818 Katy (@katywade818) reported

    Hi @Plusnet are there internet problems in Birmingham? My WiFi has been dropping and the router flashing red every ten minutes since 9am.and I have a lot of important work.meetings today and it's impossible. What's going on?

  • sweetsgarstang Sweets of Gartang (@sweetsgarstang) reported

    @plusnethelp @OpenreachHelp Plusnet what a crap company letting down a disabled person 3 times now leaving them without internet in there new premises. #rubbishcustomerservice

  • swapnilnshilpa swapnil rane (@swapnilnshilpa) reported

    @plusnethelp - very bad speed and that's too when some important work to be finished. I am fustrated with the internet speed , it's 0.01 , 0.36 Mbps and following up with customer support , I want to leave plusnet , okease help me to end contract without exit fees.

  • maaverix GeoS (@maaverix) reported

    @plusnethelp hi Team. We have been affected by continuous outage today. We have tried to reach out to Plusnet Customer Care and the line is badly busy. Please could help us sort our fault out?