Plusnet

Plusnet Outage Report in Maidstone, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 11/26/2025 07:20

November 26: Problems at Plusnet

Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinGilmour29 Martin Gilmour (@MartinGilmour29) reported

    @Plusnet our new service with you started today and we have not router box, your online chat function is no use and can’t get through on the phone, can someone help please 😩

  • Gwyndavies1 Gwyn Davies (@Gwyndavies1) reported

    @TonyCheetham1 @Plusnet Hi Tony.... Just got off the phone to Plusnet... There’s a problem with the service in our area and it’s estimated to be back up by 6:30 tonight...

  • Antonel58982078 Antnello (@Antonel58982078) reported

    @plusnethelp switched from the 8th january but not router been delivered as of today. Not router= no broadband = not work. Never experienced such unprofessionalism how can you post router 2 days before activation on normal delivery in such time. bad start #badservice #plusnet

  • thegrandmagus Iain (@thegrandmagus) reported

    @Plusnet have you got issues with mobile signal in Wallasey, my signal is shocking today?

  • JohnPaynter1970 John Paynter (@JohnPaynter1970) reported

    @Markgsparrow @BenedictMPWhite Well we did that. Trouble is when companies splinter they tend to reform into larger entities or failing that they create other companies to maintain that illusion of choice. As an example that lovely little local Yorkshire outfit Plusnet is just BT with a flat cap on.

  • ZoFlo70 ZoFlo 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ZoFlo70) reported

    @Plusnet @bbcbitesize Not if you don’t provide internet it’s been down over an hour 😡😡😡

  • OliBriggs3 Oli Briggs (@OliBriggs3) reported

    @Plusnet our Internet speed is so slow it wont even load a chrome page the fact you are selling us over priced and low speed Internet is stupid you said your self that the minimum speed us 33 but yet we are not even getting half of that sort it out

  • TonyCheetham1 Tony Cheetham (@TonyCheetham1) reported

    @Gwyndavies1 @Plusnet Aw cheers for that... We've just had the same info off them and we now waiting along with your goodself and a good few other people in Prestatyn for BT to sort their lines out. Our phone is OK though its just broadband that's down.

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Plusnet who else keeps having issues with broadband with plusnet ?

  • MissSutcliffe Miss S (@MissSutcliffe) reported

    My wifi is struggling under the strain of online lessons and keeps glitching at the worst points - is this a normal teacher thing or can you help @Plusnet @plusnethelp ?