Plusnet

Plusnet Outage Report in Maidstone, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 01/02/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthonyforshaw3 Anthony forshaw (@Anthonyforshaw3) reported

    @Plusnet my career phoned over my bill. As they was supposed to be down as someone who is allowed to handle my account. I am ill in hospital and the person in the phone was very un helpful.

  • LexiLibrary Alex (@LexiLibrary) reported

    @OpenreachHelp Hello, Sky, Plusnet, TalkTalk and BT all having problems (namely all have no broadband) in KT5/KT6. That would seem to be everyone on Openreach lines. Is there a known problem please as my provider had no info?

  • 141percent 4thTimeLucky (@141percent) reported

    @CountBelASD @IAFuller I did the same about 10 months ago, made all the difference, however, last few days the Bt hub has stopped working- I can connect to it but it’s not connecting to plusnet broadband. Have you experienced any issues lately? The old plusnet router is working, so it’s not the service

  • Rapsta65 Kim Rapper 💙 (@Rapsta65) reported

    @Joemar14 @Plusnet Same here. No service at all today, since late morning. Gone through all troubleshooting tips - nothing doing. Plusnet BOT (😡) says problem clear 23 Oct?!???

  • Jonatha45593637 Jonathan Bassett (@Jonatha45593637) reported

    @Plusnet hi, we're having issues with our Internet connection. We should be getting download speeds 58-72mbps & upload 17-18mbps. The minimum guaranteed speed is 54.2mbps. I've done a speed test and we're getting download 21.64mb/s & upload 1.84mb/s. Why is this? Thanks.

  • AlyoshaBarnes Alyosha Barnes (@AlyoshaBarnes) reported

    Plusnet Mobile, as bad as BT

  • ColinPettit Colin Pettit (@ColinPettit) reported

    @plusnet Why am I getting problems with accessing certain websites as they think I am located overseas rather than in the UK

  • egrace1968 Emma Grace (@egrace1968) reported

    @Plusnet getting hacked off now. No service from 12 September to 7 October and went off again on 14th October. I have no phone to call you to sort this out.

  • rhystimson Rhys Timson (@rhystimson) reported

    @Plusnet Hi! Can you please explain why you sent me a bill for £200 to close my account when you were supposed to transfer the account to my new address? Bad enough I had to wait two weeks for WiFi at the new property despite me notifying you well in advance. Thanks.

  • KayleighRT91 Kayleigh (@KayleighRT91) reported

    @Plusnet I haven't heard anything since joining your service on the 28th of September. Cant get through on the phone either. Please help I've been without internet for several weeks.