Plusnet

Plusnet Outage Report in Maidstone, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 11/28/2025 19:15

November 28: Problems at Plusnet

Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marksimpson82 Mark Simpson (@marksimpson82) reported

    Good support from @Plusnet today -- ~10s wait on the phone then immediate fix to billing issues Also had great support from @fireangelsafety a month or so back when they sent out a replacement for a glitchy smoke alarm, also had zero wait on the phone

  • HoldenMadickie Holden (@HoldenMadickie) reported

    @Plusnet more than a month into a failed order I seem to be being started off again with a 10-12 day ETA, so cheers you colossal ****-ups.

  • corkifephotogr1 east coast haar (@corkifephotogr1) reported

    @Plusnet Still waiting on a call back due to inability to execute a transfer of broadband - promised a manager call back and 2 hours later nothing. 10 year customer and you are treating my like crap.

  • Purple_Worship Emma Adwoa Sawyerr (@Purple_Worship) reported

    If today's shenanigans are anything to go by, #Plusnet and #EON Next offer extremely poor customer service. It irks me that I'm PAYING these clowns 🤡 to continue their circus act. #clowns

  • corkifephotogr1 east coast haar (@corkifephotogr1) reported

    @Richard_Parker @Plusnet Cancel order and go to another provider - customer service is awful and even had ee/bt call centre explaining they literally have no power to support resolve issues with openreach. That’s the reason they are cheap and rubbish

  • johnoworcs John Owen (@johnoworcs) reported

    Waiting for @Plusnet to complete internet switch. Was told 16/12 at 13.55 on 19/12 told me phone was done and broadband by midnight. Nothing has happened, account says being processed and phones never answered. Committed to poor service.

  • WBAcambolia Mike Campbell (@WBAcambolia) reported

    @Plusnet hi there, I want to cancel a monthly rolly mobile contract, how do I do so?? Thanks

  • robosbornewales Rob Osborne (@robosbornewales) reported

    @Plusnet hello, 45 mins on hold, no sign of anybody answering. I have an issue that needs addressing. Can you help?

  • Topper293 Topper (@Topper293) reported

    @Plusnet can you please help me, you seem to have switched my phone line already, but I called yesterday to ensure this does nt happen as I have nt received the SIM

  • Purple_Worship Emma Adwoa Sawyerr (@Purple_Worship) reported

    @Plusnet JOKE OF THE DAY Automated message: "Plusnet are committed to providing excellent customer services" 22.12.22 I'm astonished by your "customer service" this afternoon Excellent? No. Unreliable, dishonest & appalling? Yes, yes and yes. #Plusnet