Plusnet

Plusnet Outage Report in Maidstone, Kent, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maidstone, Kent, England 11/25/2025 04:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveBerke1 Steve Berke (@SteveBerke1) reported

    @Plusnet I bought a new sim but paying your direct debit on another account so I wish to cancel my old direct debit.

  • Cymroffyddlon1 Cymroffyddlon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Cymroffyddlon1) reported

    @Plusnet I’m supposed to be going live with you today, but have heard nothing from you. No contact from my current provider about leaving them. I can only assume nothings been processed. What the hells going on? @WhichUK Does all this give me grounds to terminate for breach?

  • Cymroffyddlon1 Cymroffyddlon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Cymroffyddlon1) reported

    @Plusnet I’ve been in contact, but have had no sensible answers as regards the problem. If my service does not change over by midnight as promised by your mgr I will be cancelling my order and will not be expecting any financial penalty. Not impressed. @WhichUK @BBCWatchdog for info.

  • Plusnet Plusnet (@Plusnet) reported

    @boabsmith45 Hi Michael I'm sorry for us taking a long time to reply, we're much busier than usual at the moment. I'm sorry that there's been an issue with your service too, I'd like to make sure were doing all we can to help, please send us a DM with your username. - Adam - Plusnet Sheffield

  • BirdsOnAerials BirdsOnAerials (@BirdsOnAerials) reported

    Beware @Plusnet Full fibre fitted on Tues - we still don't have internet - we work from home, but Plusnet didn't provide a router (standard practice?) Socket halfway up wall, looks terrible. Hours on hold, "advisor" conversations who say they can't do anything. #Buyersbeware

  • SilverdaleNorth SilverdaleNorth (@SilverdaleNorth) reported

    @plusnet I need to speak with a member of the team who can waffle on forever... promise me everything...and deliver nothing...cause that's the kind of service I am used to with Plusnet!

  • PeterJWild73 Peter J Wild (@PeterJWild73) reported

    @plusnet. You've transferred my broadband service a day early and not sent me the router. You've charged me for it the hardware and have not delivered it. You've not responded to three emails and one tweet. Is the level in of service I can expect to receive from now on?

  • IIUKIIBADWOLF Deane (@IIUKIIBADWOLF) reported

    @JakDahlia Yh, had TalkTalk a few years ago. Internet stopped working after a year and they wouldn't do anything about it so went to plusnet, no problems with them.

  • lynnos sofargone (@lynnos) reported

    @Plusnet Hi I’m a new customer, can’t dial a paid for number - is this restricted? How do I remove restriction? Looking in app and don’t see how to

  • Plusnet Plusnet (@Plusnet) reported

    @kerryhappygirl Sorry Kerry!My second reply to your tweet sent as a private message. It should be "inconvenience caused. I can see that your connection was down on Tuesday but now looks to be back up and running. Please let me know if you're still having any problems" Regards Emily Plusnet Leeds