Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/08/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sparko73 Mark Calvey (@sparko73) reported

    @Plusnet Well after quitting Sky broadband for Plusnet... We (Family and very frustrated kids) have now had no internet since Thursday (Sky Ceased) 20th when your service went live!! as your router has still not turned up.. router sent Mon 17th and no tracking. RMail reliability.

  • 9bDave Dave Robinson (@9bDave) reported

    As a new customer with @Plusnet I can get unlimited text/minutes and 3GB of data on a rolling 30 day contract for £6/month, but as an existing loyal customer I can only get 2GB on the same terms. Not impressed. So much for "that'll do", eh?

  • Simon_Meacock Simon Meacock (@Simon_Meacock) reported

    @Plusnet I've received an email about exceeding my bandwidth quota, but the links to the faq to fix it just give 404 errors.

  • narco_sam Sam Barnett-Cormack (@narco_sam) reported

    Given @Plusnet tweeting about #Eurovision, it's ironic that their blanket ban on calling (or, less immediately relevantly, texting) shortcodes means you can't use the app to vote on their network, or vote economically on mobile on their network.

  • NickMoyes NickMoyes (@NickMoyes) reported

    @Plusnet I feel we are going round in circles here. I finally reactivated my old Hotmail account. In those critical messages from you it's clear you NEVER once emailed my #PlusNet account, but you've happily send monthly bills to both. But I've explained to Anoush by email and it's OK now

  • harrietflash1 harrietflash (@harrietflash1) reported

    Sick of @virginmedia lies. Should never have left @Plusnet . I’ll be back as soon as thieving virgin give my money back

  • GigerPunk GigerPunk (@GigerPunk) reported

    @ThePseudosapien Ahhh, tbh I was suspecting either them, talktalk or plusnet. It always the big ones that are **** like this.

  • Chri592 Chris (@Chri592) reported

    @Plusnet I'm thinking of switching to PlusNet Mobile from @EE but I hear there's no support for 'Short Code' numbers. Does this mean you just can't SEND texts to short code numbers or can you not receive from them either? I often get verification codes from these numbers.

  • boatdwellergm fmj (@boatdwellergm) reported

    @RobinSmith82 Glad you got it sorted. Away for weekend with plusnet, which seems much better! Upload on giga always v very slow and service breaks frequently.

  • picoflu Simply Diagnostics (SDN) (@picoflu) reported

    Shocking service from @Plusnet we signed up for business internet on 21st April, the line wasn't connected until 12th May and we are still waiting for the router to be delivered. Promised the hardware had been sent twice. Still nothing. Avoid.