Plusnet Outage Report in Lanchester, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Crook |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Snakeskin
(@SnakeskinServer) reported
@Plusnet Thank you for reply, however I have gone though these with no improvement. In fact my connection has got worse with random disconnects as well as the significant latency and slow speeds. I submitted a ticket on the website on Wednesday but have not yet received a response.
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Plusnet
(@Plusnet) reported
@MatthewPAdkins Hi Matt, I'm sorry to hear about your experience with us. If there is anything we can help with, please reach out and let us know. - Curtis, Plusnet Sheffield
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Clive Sedgebeer
(@cambrianguy) reported
Switched my broadband from Sky to @Plusnet just over a month ago and bot to I regret it. Dropping out, last night down for 30-40 mins. They rang today and said it was only down for a minute which is a total lie. They then said it had worked for 4 days without issues prior......
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Anna
(@anzmaraz) reported
@Plusnet This is the fourth day now, I don’t understand why it keeps getting pushed back and we’ve had no communication or compensation. It is still not working.
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Holly Dey
(@HolD83) reported
@Plusnet *****BEWARE***** DO NOT USE THIS COMPANY!!!! THEY CUT ALL POINT OF COMMUNICATION AND THEN HAVE THE WORST AFTERCARE SERVICE
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paul
(@Paul41218695) reported
@Plusnet not had any Internet for 5 hours what is going on help
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Kickass Duke
(@kickassduke) reported
@OpenreachHelp I paid through Plusnet and talked to them about it already. They said that I need to talk to you about it. Apparently because the engineer switched the line in the exchange down the road that's what is paid for. It was described on the site as "install a new line".
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Leon C
(@LCord80) reported
@Plusnet your residential tech support agent Ben Podmore is a credit to you. He exceeded expectation and showed he actually cared. Possibly the best telephone support I’ve ever experienced.
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Haggis Gaming
(@turasatana1) reported
My internet speed has tanked once again, usually I get 65mb download, right now I have 17mb... wtf is going on ? #plusnet @plusnet
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Xenios Pavlou
(@XeniosPavlou) reported
@Plusnet still waiting for an issue regarding an incorrect bill amount which you admitted is wrong. Been waiting 2 weeks for bill to be corrected so I can pay it. Was supposed to have an update today and the issue sorted but still waiting. Please sort it today!