Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/07/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OHEvelana Eve O (@OHEvelana) reported

    @Plusnet Hello, I sent you a letter a month ago to cancel my broadband and I have not heard back from you. You also took a direct debit off me a couple of days ago. I cannot email you please respond to this message

  • LovesToSpooge89 Steven Blake (@LovesToSpooge89) reported

    @Plusnet Hi, for the past month or so our connection has been randomly dropping. Usually happens a couple of times a day. Quite annoying when I'm in a teams meeting. It's not WiFi as router is solid orange when it happens. Would someone be able to help?

  • anandansreelal Anandan Sreelal (@anandansreelal) reported

    @Plusnet next month on your service. Excited for the jump from @lebara

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet please sort my internet I appreciate it is billing time, and I know you slow down service been told, but issues not my fault, in credit.

  • G6JPG_ jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported

    @wenlockhouse @HelenNotArcher He works for PlusNet now: he's actually about the only member of the customer response team there that ever gets anything done (he's more on the engineering side).

  • anewethics A New Ethics (@anewethics) reported

    @Plusnet Can you tell me how your compensation scheme works? Another day with no broadband, while trying to work from home. Diabolically bad service so far.

  • serenmaria SEREN WATSON (@serenmaria) reported

    @AnnekaKPerry @Plusnet All the time! We have been with them for 2 weeks & barely a day has gone but without problems. They keep saying the speed is fine but the router is not pushing out the wi-fi. Lots of reviews are saying the router is not fit for purpose. I'm going back to Sky!

  • Scarlet40973002 Scarlett (@Scarlet40973002) reported

    @Plusnet Hi, all my youview channels have disappeared, leaving just the freeview ones. Isn't this early as I thought the TV service was being removed on 1st November?

  • ProgCj Cedric Jameson (@ProgCj) reported

    Plusnet is shocking. Constantly down.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please