Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/19/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Washington, Newcastle upon Tyne, Wallsend and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Da_Hunter69 Da Hunt (@Da_Hunter69) reported

    @Plusnet I have 4 mb contracts. I have an ee signal booster at home till two days ago worked for my mb's. It's stopped working looks like ee have stopped the service, I now have no signal in the house. Do you have a similar device or WiFi calling?

  • mikeuk1984 Michael Summerfield (@mikeuk1984) reported

    @Plusnet I have sorted the order but now I face the issue that you have ported my number before I have even received the sim card. Now I have no service.

  • RobJM22 Rob Murphy (@RobJM22) reported

    @Plusnet it’s been great until today , so much hassle to be told you are ruled by a computer, it’s a pity a customer is leaving on bad terms . Still not sure which different info sent is correct

  • nikize0 NiKiZe😷 (@nikize0) reported

    @Plusnet No the site is working perfectly fine. It is your network that is broken (lacking IPv6) As such you do not provide internet access, claiming that you do and not providing IPv6, is simply fraud. Untill you fix your network (fix IPv6) you should stop claiming to give internet.

  • Plusnet Plusnet (@Plusnet) reported

    @AmberValleyInfo Hi there, I'm really sorry you're continuing to have issues with your connection. I can see a request was made to arrange a call divert on a new fault raised, which has been completed and should be active within the next 4 hours. -Tony Plusnet Sheffield

  • 23davidian96 David (@23davidian96) reported

    @Plusnet My contract is due for renewal next month, but I don't want to tie myself down for another 18 month contract. What are my options?

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

  • radioclashblog (((Tim from Radio Clash))) (@radioclashblog) reported

    I think @Plusnet just cut us off, even though the Direct Debit details say 'active' and not had any contact with them about it bouncing, but I get ’No Service’ on the router. *sigh* So later today I'll have to phone them and wait hours to see what they’ve effed up. Oh joy.

  • C_Gaskell Cat Gaskell (@C_Gaskell) reported

    . @Plusnet sending HELP & REFRESH to you numerous times a day at the moment due to intermittent WiFi. Are there known issues? This has been going on about a week. So unreliable and I’m burning through my 4G

  • trycycle Nikki Ryan (@trycycle) reported

    @Plusnet WORSE SERVICE EVER BEEEN WITH THEM OVER 6 YEARS NO ENGINEER TURNS UP NO CALL NOTHING INTERNET NOT WORK 4 WEEKS PROPERLY THEY SAY SHOW GOODWILL NOT CHARGE ME NEXT MONTHS BILL ! Cheek !! BEEN HUNG UP ON SEVERAL TIMES SO RUDE I have disability & suppose to have priority!