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Plusnet outages and service status in Lanchester, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Lanchester, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lanchester, England

The most recent Plusnet outage reports came from the following cities: Consett, and Newcastle upon Tyne.

CityProblem TypeReport Time
Consett Internet 13 days ago
Newcastle upon Tyne Total Blackout 1 month ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 3 months ago
Newcastle upon Tyne Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • HannahRose1401
    Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • ChattonCottages
    Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Lizzyr59
    Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • stevegaish
    stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Seffuel
    Seffuel Bloodmoon | Béta (@Seffuel) reported

    @AethyrUlf @Plusnet ... It could be a node, it could be a cable, a pole, hell.. it could even be another user of that same net that has a device that's faulty, which results in a very unstable connection for you and A LOT of other users of that same cable that goes through your den. It's complicated

  • Jaddle
    Jude A (@Jaddle) reported

    If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

  • notonlybut2025
    Not Only, But Likewise (@notonlybut2025) reported

    @Plusnet My phone is broken - dropped in the bath. This is why I'm reaching out here.

  • MarkTWIC
    Mark Crowther (@MarkTWIC) reported

    @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

  • bagpussforeva
    Charlotte (@bagpussforeva) reported

    @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting

  • DONNYDIVArl
    Rosie L (@DONNYDIVArl) reported

    So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

  • CanarianWolf88
    CanarianWolf (@CanarianWolf88) reported

    @MrNickKnowles @SkyUK @skytv Get IPTV and a Plusnet FTTP internet connection. Don't give those parasites sky a penny, they're scum. Make sure you cancel your direct debit with them after giving them your notice as they'll keep charging you due to a 'system glitch'

  • rjph_author
    Richard Holliday | Author 🇬🇧 (@rjph_author) reported

    @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

  • aubreyjason
    Jason R (@aubreyjason) reported

    @Plusnet my email has stopped working and cant login it webmaster or Gmail. Terrible service as normal by plusnet