Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 12/13/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sinister_Pete Pete (@Sinister_Pete) reported

    @Plusnet Did your network guys fall asleep too as you’ve been down since 12:30am?

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @DowndetectorUK Worth noting that, according to the tweets, plusnet have been having issues since at least 1am and not a single overnight update from them, not just the last ten minutes. #PlusnetDown

  • tomma235 Tomma235 (@tomma235) reported

    So only the 3rd day on @Plusnet and already no service. No support until 8am. What do they say about the grass not always being greener?

  • RainbowsEnd69 Debs Shipley (@RainbowsEnd69) reported

    @Plusnet Plusnet is NOT Fine in my area. Been down for hours. We work from home. Look on other page (eating my limited data) and it says down since 12.40. Plusnet don't seem to know this. Not happy time to move.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    The slow response to fix shows Plusnet has no night cover in case of emergencies. So guess everyone has to wait until 9am or something to get action? Other people up n down the UK have same problem, can't authenticate with BT to get net access.

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @Plusnet Same in Wales, do you have no-one who works overnight to check on these things. Not a peep here and your service status page says all is ok.

  • BenBarberDP Ben Barber (@BenBarberDP) reported

    @Plusnet Hi, is Plusnet having a major outage? My router is showing as connected but no internet, and I see on Downdetector that a lot of people are reporting problems. And last night speeds were ~18Mbps and they are usually ~70.

  • MelJD46 Mel D (@MelJD46) reported

    Internet down in LE14 @plusnet so no WiFi calling @ee looks like @bt went as well &as all are the same guess I lucked out😕 so I'm off to read a book ttfn

  • CapitalSteez12 Capital Steez (@CapitalSteez12) reported

    @Plusnet Got no internet whatsoever? Router is working fine light is correct colour and still nothing not working on any devices?