Plusnet Outage Report in Lanchester, County Durham, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Lanchester, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 18 hours ago |
|
|
Internet | 21 days ago |
|
|
Internet | 21 days ago |
|
|
Internet | 1 month ago |
|
|
Internet | 2 months ago |
|
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
-
Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England@Plusnet Outage in Newcastle? No broadband since 8pm
-
John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
-
John Adams (@Johnad25) reported from Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
-
Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, EnglandDon’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
-
Sheila Bull (@ChattonCottages) reported from Riding Mill, England@Plusnet If only..... 3 months ans till not connected. Dreadful service
-
Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
-
Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
-
Joanne Emerson (@remenos) reported from Sherburn Hill, England@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, EnglandHas your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sandra O'Hagan (@slohfaith) reported@Plusnet Just had shocking customer service. Internet down 3 times in a month including now. Have to wait 3 days for engineer but thats my problem. Wow! Bad attitude, too. I work in customer service. Very disappointed.
-
NuttyNatsu (@tamikonatsu) reported@Plusnet once again dealing with disconnects. One day I'll actually receive the service I'm paying for.
-
Plusnet (@Plusnet) reported@jak_richards Hi there James, sure and sorry to see there's a problem with that. Can you get back to us on a DM with your mobile number please? Sorry for the delayed response by the way, we've been much busier than expected. - Adam - Plusnet Sheffield
-
TP Sheridan (@tps2203) reported@Plusnet is there any news on Internet access which has been down since 11 a.m. today. Derby DE21.
-
NuttyNatsu (@tamikonatsu) reported@Plusnet once again dealing with disconnect after disconnect. Engineer gets sent out, it's fine for 2 or 3 months and process is then repeated. Clearly nothing is actually being done to solve the underlying issue.
-
Kat J Trimble (@KatTrimble) reportedWhen you're stuck with a mobile supplier whose site and comms are staggeringly, woefully bad. Plusnet - get your act together!
-
Michael Hamilton (@LawOfProtest) reported@l_n0te @Plusnet The only way I could get to speak to anyone was to select the "If you're thinking if leaving us ..." option. But he couldn't help because apparently there's no-one in the Broadband support team today as it's a Bank Holiday.
-
GileadStaffs (@GileadStaffs) reported@kondratiuk59 @Plusnet They’ve just been .. it’s fixed .. also he woke us up .. he’d been told he it was a landline fault .. therefore needed access to main socket .. I’ve made a formal complaint.. they’ve been shocking!! Now got the job of connecting all the devices 😬…
-
Robyn Alexandra Starr (@FIibbertygibbet) reported@Plusnet trying to get through to customer service all day long and so far unable to even get through as I keep getting cut off as i queue, any suggestions?
-
Jimmy (@Golazzo_1884) reported@Plusnet moved home and started a new contract with you... and you've charged me £329 early termination charge??? I haven't gone anywhere as a customer!! Appallingly bad service received during this whole house move