Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 01/22/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RoxanneTimmins Roxanne (@RoxanneTimmins) reported

    @me_and_flora @KTmarmot How annoying for you to have had to that! The broadband started working at 10:30pm last night, then went down just after 10am this morning. Just got home and it’s working again, hopefully it’s fixed now. No update yet from plusnet

  • AlastairBlaine Alastair Blaine (@AlastairBlaine) reported

    Full credit to @Plusnet for invoking the #ArmedForcesCovenant when I had to prematurely terminate a contract for a work move. I didn’t even have to ask!

  • gdanskbear Gdansk Bear (@gdanskbear) reported

    @Plusnet why is your 0800 432 0200 not working anymore? It says number is not recognised. I have no working internet and can’t get through to anyone

  • shaundavidwilk1 Shaun Wilkinson (@shaundavidwilk1) reported

    @Plusnet hey PlusNet, we've had absolutely no mobile coverage in IV51 since Tuesday. We're a rural area and having no signals proving to be an issue. Any ETA on a fix?

  • SillyMo93698456 Daryl Stuermer appreciation society (@SillyMo93698456) reported

    Sodding Plusnet. They used to be a good company. I'm going into debt because they couldn't connect me up at my new address after conning me out of a months payment when i had no service. Never been in debt in my life 😠 This is the bloody BT effect. Had dealings with them before.

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet I have two no longer needed sims. I have no mobile signal and you ONLY option is a phone call. So I want an alternative method.

  • KeithHuewen Keith Huewen🎙 (@KeithHuewen) reported

    @MariaCostello Good luck with Plusnet! I complained on Twitter to them once and got a missive from BT management asking me to remove the Tweet as Plusnet were their partners. What should have happened is that Plusnet customer service should have got a kick up the backside from their ‘partners’!

  • steveness Steven Ness (@steveness) reported

    @thebassa2 @CelticFC @Plusnet Ha ha it’s not too bad here actually a lot better than Guyana last year

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet - how do I cancel two mobile SIM cards when I cannot make a phone call, please?

  • clarbear70 clarbear70 (@clarbear70) reported

    @Plusnet my broadband has been cutting out repeatedly over the last couple of weeks. Up to now I’ve had no problems. What’s going on!??😩