Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/12/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieO65622752 Jackie O'Neill (@JackieO65622752) reported

    @Plusnet I’m getting frequent intermittent service. Be grateful for some help to sort this asap. Thanks

  • RAD12304234646 RAD123 (@RAD12304234646) reported

    hey @Plusnet my wifi is working on my pc howver its not letting me download things it says i need to sign in with email and password but i can accsess youtube, netflix ext just can not download anything as it says im not connected please is there a fix for this?

  • PeterMu22490448 Peter Mulholland (@PeterMu22490448) reported

    @RainbowZilla87 the thing is, there's really only two good options - Virgin Media, and a service provided by BT. A lot of people dont realise if you get Sky, Talktalk, plusnet whatever, it's provided by BT. If it's **** from one provider, it will be **** from all of them :/

  • DrMattGray Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet

  • ljredux ljredux (@ljredux) reported

    If you live in Stoke-on-Trent: Firstly, commiserations, it is awful for us. Secondly, landline internet is indeed down for many of us. On Plusnet, Sky, etc. Due to a local incident. Noone else on Twitter seems to be talking about it. Have a great, productive internet-free day!

  • gilliankilroy gillian kilroy (@gilliankilroy) reported

    @Plusnet I only,have iPad. I’m not Having problems with other websites,just yours.

  • passifromtarn steven passmore (@passifromtarn) reported

    @KippaxRyan92 Plusnet is the worst Internet I've had. Dial up in the 80s was quicker

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet my Father-in-Laws landline is not working. We’ve called you to let you know that he is vulnerable and needs it for his emergency button to work. He falls regularly. Please can you fix it today? Please DM for details.

  • corriedaines Corrie Parody Daines (@corriedaines) reported

    @Plusnet can I freeze my account? As I have moved out and will have to cancel. But it would be better to freeze ... I can't get through on calls ...

  • Stakeholdahz Engager of Stakeholders (@Stakeholdahz) reported

    Hi @Plusnet your mobile network has been down for two days now. Are you going to do anything about it? I need an SMS code to sign in to the app and as much as I appreciate your website telling me to call you, I can't. Because there is no network.