Plusnet Outage Report in Lanchester, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Plusnet
Plusnet is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Kay #FBPE #WATON
(@PaulKay16) reported
@Plusnet Phoned yesterday with router problems new router ordered arrived this morning great service a big well done many thanks proud to be a PlusNet customer
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Dr Sukhdev Gill
(@TiggerSukh) reported
I am sick and tired of @Plusnet broadband speed. Every time I phone they increase speed then few weeks later it is like dial up days @plusnethelp #plusnetbraodbandpoor I wish I had never signed up with them. #Verypoorbroadband
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Darksider
(@BenMyatt74) reported
@Plusnet Wired or wireless the hub cannot maintain any sort of network constantly drops so it’s not interference it’s just crap
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Tamas Barina
(@TamasBarina) reported
@Plusnet Hi @Plusnet Chris, the ticket ID is: 217427484. This problem already happened 2nd time since April. No outstanding balance, billing restrictions.
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me
(@onerebelpenguin) reported
@Plusnet unbelievable promised a call back as your engineer did not fix broadband issue today and person did not return call ….need line as priority need….had issue ever since I joined….
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Jennifer Hislam
(@Princessjen17) reported
@Plusnet I've still not received q reply after you asked me to DM you. Our Internet is not working. Its asking us to log into the technicolour gateway.
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alexander black
(@zandersblack) reported
@Plusnet Hi We have lost all broadband service in postcard bb12 9hh, including people with other providers, are plusnet aware? Thanks
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natalie sutton
(@SuttonNatalie) reported
@Plusnet Hi, I’m still not able to get the website to recognise my address - the advisor on the phone is having the same trouble. Do you know when this might be resolved? Thanks
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Richard
(@saturn10538) reported
@Plusnet Hi Anoush, my internet has been very intermittent for tha last 3 days. I registered the problem on the web site on Friday. No response. Please advise.