Plusnet Outage Report in Lanchester, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Benstead
(@ashleybenstead) reported
@Plusnet internet down again! Your service team says MSO but nothing on your website or anywhere else about the issue. Poor service!
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chris 💉 x 3
(@sketchseven) reported
It's so bad that even Broadband Speed Checker simply doesn't work. We've had PlusNet engineers out twice and both times they've checked that the internal stuff works (which it does) and so the problem is external. Can you get an engineer to look at the box? Nope.
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Jac2017
(@Jacdee2017) reported
@GigglyMunchkin Plusnet promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent. No broadband, but will not let us leave contract unless we pay for service we have not received
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Graham Eccles
(@gceccles) reported
Hey @Plusnet I thought the lack of response from you over the weekend was that you perhaps didn’t work weekends. Perhaps you just never respond? When are you and @Screwfix going to sort this out? Seems the ball’s in your court.
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Jane 💙
(@JaneinWoodford) reported
@Plusnet am at the end of my tether with crap broadband, minimal connectivity & continually dropping out 24/7. No help from customer service. Can't upgrade Apparently can't leave Are you going to do anything about it or just take my money?
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hanna
(@hannna_14) reported
@Plusnet please can someone offer some advice on a problem
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Val Hopkins
(@killomeroe) reported
@Plusnet 48 minutes now waiting in a queue for customer services to answer
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Lisa Jonas
(@CrippleGirl) reported
@Plusnet Second person was helpful and we resolved the issue. But it doesn't deal with the fact that you don't have any contact methods other than calling. How do those customers who WFH, live alone and don't have a landline contact you if the issue is they can't make calls?
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mysteriousgal
(@mysteriousgal) reported
@Plusnet The fraud team told me at the time the credit search would be removed from my credit file - that was in July - its now November and the search is still there. No one seems to every answer on the phone number i was given to contact. Please help get this removed from my file
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Mark David Waites
(@markdavidwaites) reported
@Plusnet my Broadband keeps stopping. Not a wifi issue, just a no internet connection issue. hHow do I get this fixed?