Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 11/23/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewBrockway AndrewBrockway (@AndrewBrockway) reported

    @Plusnet Hi, have upgraded to Unlimited Fibre Extra and speeds are unchanged. Not sure what the point or issue is?

  • jonnosbabe Claire Johnson (@jonnosbabe) reported

    @Plusnet Glad u had a good night, u didn't have ur Internet go off mid film did u like I did? Thanks plusnet no Internet and no service with NO WAY TO CONTACT YOU TILL 8AM 🤬

  • BKVirtualOffice Brenda Kirkham (@BKVirtualOffice) reported

    @Plusnet why is there no mobile signal AGAIN in my area? As a relatively new customer I am not impressed!

  • graceolivia92 Grace (@graceolivia92) reported

    @Plusnet hi, my wifi connection is horrible for the past week. The download can went from 10mbps to 1 mbps within minutes. The upload speed never passed 1mbps. How to solve this?

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    @MartinSLewis @itvMLshow Just tried with @Plusnet. Had an email to renew with a 60p a month discount. Called to see if they could do any better. They said the email was the best they could offer. Going to shop around & switch as new customer offers are often better and it's so easy to switch now.

  • charlottewainn Charlotte Wain (@charlottewainn) reported

    @Plusnet @plusnethelp is there an issue in RG45 area? Second time today WiFi has gone down, can’t connect to broadband. Tried everything and still can’t can’t connect.

  • DEL60PLUS Derek N (@DEL60PLUS) reported

    @MartinSLewis @itvMLshow We were paying £40.99pcm Plusnet for BB, line rental and TV. TV svc gone so haggled down to £24.50pcm, Super Fibre BB 75mbs includes Anytime calls on landline. Happy.

  • darciepusscat Darcie (@darciepusscat) reported

    @MartinSLewis @itvMLshow Plusnet emailed me to offer a contract of the same broadband service at the new customer price. Saved £5 per month.

  • jodytalbot7 Jody Talbot (@jodytalbot7) reported

    @Plusnet Hi my router has flashing broadband and Internet lights, I have done checks on connection to plugs. Please help 😫

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet hello. Any service issues in CH7 areas please?