Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 01/26/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewBowden Andrew Bowden (@AndrewBowden) reported

    Incidentally, whilst I was moaning my plusnet billing last night, I should give credit. Their customer service people are generally very helpful, understanding, and want to resolve problems when they crop up. Unlike some organisations I could name.

  • chauffeur20021 Chauffeur2002 (@chauffeur20021) reported

    @Plusnet got me with your adverts and headline price of £29.99 a month, what you fail to point out, although its in the fine print, is your call charges, if you ring during the day they are exorbitant and you put your prices up 3.9% every June plus the CPI. Be aware people!!

  • ADMason Andy Mason (@ADMason) reported

    @Plusnet Hi, any issues in BS30 area? Broadband’s gone down at least *four* times throughout today (and orange light on router). Normally very stable, but something isn’t right. Need any further info? Cheers, Andy.

  • SerenaChamings Serena (@SerenaChamings) reported

    @Plusnet Plusnet this service is terrible! Been on the phone with you for over an hour in 2 days, to be told there's a fault on the phone line - which isn't my fault but there's the possibility I may be charged £65 for an engineer to come out anyway, in FIVE days! I'm WFH!

  • carbuff1975 Karl Wood (@carbuff1975) reported

    @HubNutVids If your landline / broadband is with BT the likes of Plusnet / Sky / Talktalk are cheaper with mostly better service. Mobile wise, you can get an unlimited SIM only contract from 3 for approx £25 a month (unlimited data) and O2 150GB for a similar price.

  • wlwlauriestrode nikki saw spiral 🏳️‍🌈 (@wlwlauriestrode) reported

    why is Plusnet always down

  • Plusnet Plusnet (@Plusnet) reported

    @Nick250268 Hi Nick, we're not aware of any issues but please feel free to send us a DM along with your username if that's still a problem. - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Fuzylogik Not good! Feel free to send us a DM with your username if that's still happening and I'm sure we can help. - Adam - Plusnet Sheffield

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Asparak1066 Richard Ellis (@Asparak1066) reported

    @purpleisiscat @Plusnet What's the point? They have no interest in providing the service we pay for.