Plusnet Outage Report in Lanchester, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Martins
(@TimMart23440433) reported
@RachaelParkman @Plusnet There routers are as cheap as chips, I was with Plusnet for 10 years and to be fair their customer service was good in my experience, but first thing I did was change to a Netgear router, now with EE much better speed and they don’t restrict the speed in peak times like Plusnet
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David Bailey
(@DBailey635) reported
Any #PlusNet customers out there with #router issues? Ours periodically blocks access to internet for both WiFi & Ethernet connected devices, while continuing to allow internal communication. PlusNet & Openreach engineers unable to find line faults. Is router Firmware faulty?
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Rachael Parkman
(@RachaelParkman) reported
It’s an @OpenreachHelp problem apparently. But no one else in our block of flats is affected. ‘It could be anything’ according to @Plusnet .
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Pete Standen
(@PeteS111) reported
@Plusnet @plusnethelp Internet down in Hetne Bay? Area problem or had your router died. Outage now several hours. Answers please
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jim
(@jim07165581) reported
@EleanorMary11 @Plusnet @plusnethelp Worst provider Ever!
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God_of_Dad
(@GodofDad1) reported
@DaveEl_ @Plusnet Crap like mine then. She noticed the hole in the wall to a cupboard so I could sneak a power cord for a computer in there... guess who had to fill in the small hole next to the skirting board.
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Rachael Parkman
(@RachaelParkman) reported
@TimMart23440433 @Plusnet We have a brand new router, bought yesterdsy. They’ve said it’s a problem with @OpenreachHelp external fault, so not our issue.
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Tonyfluffbonce
(@tohaboo) reported
@Niki44 @skytv @Ofcom Had no issues with Plusnet.
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Yes Tom
(@YesTom) reported
@RachaelParkman @plusnethelp @Plusnet I’ve had talk talk since, no issues!
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A Rabbit of Negative Euphoria
(@Bexdora) reported
@KimJBishop @Plusnet Most of the customer services people have been lovely & the last person I spoke to from here was fab, but they obviously need a massive systems overhaul. It seems a lot of this was down to automated stuff, systems not talking to each other, & I'm the one who suffered for it.