Plusnet Outage Report in Lanchester, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Crook |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stevey
(@_mrs_sj) reported
@Plusnet is anyone working in your call centre today? I’ve been hold for 40mins so far. New customer and it doesn’t give a good impression so far.
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Tony Brown
(@TonyBro53815660) reported
@Plusnet And your customers service is nothing to write home about
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Gary Pepler
(@pepler18) reported
@Plusnet 4 rings if you are a new sale - 1 HOUR AND 40 MINUTES ON HOLD if you are an existing order - AGAIN. 3rd day of over an hour on hold and nobody answers. 10 days since ordering and still no date for install. NEVER BUY FROM PLUSNET
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Plusnet
(@Plusnet) reported
@CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield
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Danny Jones
(@DannyJo61282983) reported
@Plusnet pls help, still no internet
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Bryn Stanley
(@BrynStanley) reported
@Plusnet nearly 40 minutes holding for cust service and broadband not due to go active 17/11. Not a great start, wondering if I've made a mistake switching to plusnet?
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Phil 💙 🇺🇦
(@PNEPhil) reported
@loupnefc I'm now with bt mobile on sim only. There's also plusnet. Both use the ee network. I don't think plusnet do phones though, pretty sure bt do. EE are horribly expensive which is y I decided to go sim only
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Tony King
(@redfellterrier) reported
@Plusnet It is resolved but a 4-day response time is pretty poor and entirely in keeping with my experience of trying to contact Plusnet.
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Adam Hayes
(@mrahayes) reported
@Plusnet Hey Plusnet, it's taking ages to get thru on the phone. All I want to do is cancel my broadband contract with you, can someone help please? Cheers...
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Billy *****
(@BillyBalls20) reported
@Plusnet never have I come across a more incompetent company than this lot, completely useless, messed up my bill, lied to me continually about installation of upgrade and impossible to contact…. anyone recommend a good broadband provider?