Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 03/27/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • peach_swamp LouisianaSwampPeach 🌸 (@peach_swamp) reported

    @Plusnet my broadband has been switching off for up to ten minutes - usually only 2 or 3 - a couple times a day for nearly a week. Always outside of support hours. How am I supposed to get help?

  • beaker9 David White (@beaker9) reported

    @virginmedia Been with @VirginMedia less than a month. Nothing but trouble and today - nothing at all. Will be seeking to cancel and go back to @Plusnet who were amazing. I'd rather have perfect 40Mbps than rarely there 250Mbps.

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @itsalgordon @virginmedia @bt_uk i feel sorry for you, atleast go with a company that gets leased lined from BT, i'm personally with plusnet business and haven't had an issue with them personally ever, the only issues i've had really was with BT hardware in the telephone exchange

  • The_Retro_Rose Sharon 💙🏳️‍🌈🇺🇦 (@The_Retro_Rose) reported

    @Plusnet is there any time estimate on a fix time for the network issues in OL14? I work from home so it’d be useful to have an estimate. Thanks

  • surajshah Suraj ☀️ (@surajshah) reported

    @WeAreOpenreach @Plusnet The internet where we live in Harrow Weald is really bad. There are more than 18 residents here (I can send the address in a DM), using different providers, who experience a bad internet connection. (1/3)

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    PlusNet service seems to be poorer than it used to be. My friend has moved house and signed up for PlusNet fibre broadband. All went well until it stopped working. 1st person: told him it was a fault in his house, the engineer would visit in next 5 working days.

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @Plusnet are you having issues in the Folkestone area? Haven't had Internet for a few hours now!

  • SteveFforde Steve Fforde 🖤🤍💜 (@SteveFforde) reported

    @virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!

  • KingSnoddy76 Billy King (@KingSnoddy76) reported

    @Jenniferlangan1 @Grant_180 @Plusnet Is it decent? Speed wise and customer service? I'm sick to death of Virgin :(

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet CAN I HAVE WORKING INTERNET FOR JUST A FEW DAYS WITHOUT DISCONNECTING PLEASE!! Worst company ever, this is a joke.