Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 01/25/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yellostika julie prigg (@yellostika) reported

    @Plusnet website & webmail seems to be down, message states: Thanks for visiting, we'll be back soon We've had to take the site down for maintenance, or We’ll be right back! Uh oh, we can’t show this page right now. Yet service status fails to mention the issue!

  • nfed_equestrian NFED.co.uk (@nfed_equestrian) reported

    @Plusnet Hi, I'm assuming that you are aware of Email log in issues this morning? I can't find the old Service Status page.

  • Cherry38455266 Cherry (@Cherry38455266) reported

    @Plusnet my broadband is not working at all well for 2 days

  • Psymonkee Simon Paulton (@Psymonkee) reported

    A week of utter garbage internet yet again from @Plusnet which I doubt is going to get better anytime soon. Barely usable on some sites and a waste of time entirely on others.

  • hitmanharris atch (@hitmanharris) reported

    @Plusnet woken up and my new plusnet broadband still isn't on. This is the 3rd failed switch on date and losing my patience. Can you help?

  • debtkaye Kaye Brown (@debtkaye) reported

    @Plusnet is there a problem with the webmail service? Mine & my husbands emails are showing an error message when we try to connect, says password invalid (but we haven’t changed it overnight). Thank you.

  • rootiebur1 Ruth B (@rootiebur1) reported

    @Plusnet Struggling with internet connection all day in Milton Keynes. Obtructing my ability to work etc. Please advise & fix ASAP. Thanks.

  • serichards Suzy Richards 🇪🇺 (@serichards) reported

    @KirstenTisdale I’ve been with plusnet mobile for a long time. Based on EE but cheaper. Don’t support shortcodes though which can be a bit of a pain sometimes. I’ve not really needed much help apart from an initial voicemail issue in the beginning. Been fine since (kiss of death!)

  • RodneyAllen Rodney Allen (@RodneyAllen) reported

    @Plusnet Do you know about any issues in AL2 St Albans area? Usually we have 4-5 bars of signal but the last couple of days it’s 1 bar max. Having problems running my business with customers going to voicemail without the phone even ringing. Thanks

  • Miss_HHistory Miss Hall, History (@Miss_HHistory) reported

    2/2 then, they told me that no one could come out evenings or weekdays & advised that I let a neighbour sit in my house & wait for the engineer for me. They told me a manager would call back &they never did. Roll on February. Switching to @Plusnet was the worst thing I ever did.