Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 04/14/2024 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Washington and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthWalsh25679 Ruth Walsh (@RuthWalsh25679) reported

    @Plusnet we transferred on 1 Dec from BT and have experienced a massively poorer broadband. tried calling and been on hold for hours. Tried Twitter and got no response. There is no email address to write to. How can I cancel our subscription? Service is awful

  • nathanielacole Nathaniel A. Cole (@nathanielacole) reported

    @Ro_Reveur @TalkTalk They had to cancel my order due to systems errors so I've just gone with @Plusnet instead, hoping for a better experience

  • arvindd74 Arvind (@arvindd74) reported

    @virginmedia So I've now given up....spent all day yesterday trying to sort this out...numerous hours wasted on hold. Will now cancel and go back to plusnet. Horrendously bad customer service

  • The_Pip_Thomas Pip Thomas (@The_Pip_Thomas) reported

    @Plusnet totally shocking service- you have disconnected our wifi 3 weeks early.. and suggest we use dongles to run 2 businesses from home and home school two children.. disgusted at you lack of customer care - and problem resolution

  • Ro_Reveur #TwoTwosPodcast (@Ro_Reveur) reported

    @nathanielacole @TalkTalk @Plusnet Ahh lucky escape! I’m still in contract with them. Can’t wait to leave. It doesn’t get worst than Talk Talk so I’m sure you will!

  • TinaBeattie Tina Beattie (@TinaBeattie) reported

    6 weeks after moving house still no proper internet. @Plusnet messed up so we changed to BT Broadband @bt_uk. They've botched our connection and can't guarantee a fix before 30 Dec. I'm paying to use my phone as a hotspot. No streaming etc. over Christmas. 😡

  • 55thparallel 55 (@55thparallel) reported

    @israel_May_1948 Lol, looks like ANOTHER Plusnet WiFi victim, their poor WiFi service is not only awful, it’s legendary. Move provider, anything they suggest to you won’t work.

  • JSDBroughton jonathon (@JSDBroughton) reported

    @plusnethelp @plusnet so we’ve gone from you promising a refund for poor customer service to now charging me for repair to your equipment. Classy move.

  • CasesLyndon Lyndon School Covid Cases (@CasesLyndon) reported

    @Plusnet What a load of Bull, crap customer service, continual drops in speed, and offers that are sent in such a way that they end up in junk mail so as to stop it being claimed

  • gaydougross dust rat (@gaydougross) reported

    eat my **** and hair @ plusnet