Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/11/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Deeva__89 𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @Plusnet absolutely disgusted in the service, no urgency offered, no compensation offered and told we will have to pay for the engineer to come out Monday! Weve been without internet since Thursday morning, cant WFH and we are heavily reliant upon the internet in the lockdown! 😭

  • MarkEngland_ Mark England (@MarkEngland_) reported

    @Plusnet @UswitchUK I'm gobsmacked. You did nothing to help me when I tried to arrange a home move and subsequently cancelled my contract. Staff couldn't have been more curt and uncaring. You've changed a lot since I joined you in 2010, unfortunately not for the better.

  • jamieda19828877 jamie davenport (@jamieda19828877) reported

    @plusnethelp @Plusnet why is our broadband awful literally can’t have good connection is my room and we have fibre internet is a joke

  • flyingmonkeyuk Nick (@flyingmonkeyuk) reported

    @Plusnet @plusnethelp My internet has been up and down all day. Are you having network issues?

  • FoundItLtd Nick Latheron (@FoundItLtd) reported

    @plusnethelp further to previous query, my Contract End Date is showing 1st Jan 1970 is @plusnet having problems!

  • ChthonicQueex Ben Wright - V for Viennetta (@ChthonicQueex) reported

    If I needed to report a broken water main, or a power cut, or (crivens!) a gas leak, I know I could do so any time 24/7. And yet, when my landline dies, I use up the last of my mobile credit to have @Plusnet play me a recorded message saying they can't take my fault report.

  • pearce_bel Bel Pearce 💙 (@pearce_bel) reported

    @PeachesNplum Love that she is tagging his service provider. I doubt @plusnet would want the publicity of being involved in a stalking and harassment campaign.

  • JohnMar01548477 John Marten (@JohnMar01548477) reported

    @Plusnet @UswitchUK Yes sort out your service with openreach. you take our money and the internet speed does not match your line speed.

  • bgisborne Ben Gisborne (@bgisborne) reported

    @JohnLewisRetail @Plusnet my Granny took out new broadband 6 weeks ago and order wasn’t placed for some unknown reason. Meant to go live yesterday but no luck. Now told only option is £50 for an engineer to come out. Terrible customer service and not ideal for a vulnerable 79 old

  • CritchleyIan Ian Critchley (@CritchleyIan) reported

    @OpenreachHelp Yes I have raised this. Engineer due on Monday. That is no help as we totally rely on it for WiFi calling. BT were informed yesterday. The overhead line to the house is 30 years old, broken and spliced to give my next door neighbour 3 supplies. (Voda,Plusnet ,sky).