Plusnet Outage Report in Lanchester, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha Burton
(@NatashaSpucia) reported
@Plusnet why have you restricted my services when my bill is payed?? I have reset my router 3 times and still no service get this sorted please ASAP! Thanks
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Chandulal Z Shah
(@archie42) reported
@Plusnet We had an outage in Milton Keynes MK1 MK2 MK3 areas today. Sky was quick to inform their user of this situation, but Plus Net did not bother. Had to phone support to find out after a while. Why?
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Lee ♿️
(@mrleeleencfc) reported
25 days since leaving @Plusnet. Still no final bill, still a months worth of money of mine they have for a service I used for 6 days. Just completely unacceptable. Would there be the same wait if I owed you money @plusnethelp?
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Colin McClean
(@ColinMcClean10) reported
@Plusnet Hi, i need to get in touch regarding issues with my bill. the 0800 number on your website is not recognised when i try to call. how else can i get in touch?
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Robert Titchmarsh
(@BobenhamHotspur) reported
@Plusnet Thank you for your reply. Unfortunately it was my stupid mistake that was causing the problem. I had forgotten that I still had partial airplane mode turned on, upon realising this I was able to receive my texts 😬. Sorry to have bothered you.
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Minreet Kaur
(@minkaur5) reported
@Plusnet hi I’ve been on the phone over 30 minutes and all I want is a refund that you owe me for my bill as i am no longer a customer. You should have given this refund by now, but instead I’m having to chase! It’s terrible customer service.
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Lynda.moore69@gmail.
(@lynnipenny69) reported
@Plusnet Award winning service the girl Jasmin I just spoke to couldn't have sounded lesso tethered if she tried, my first day with you it's 6pm and I STILL have no I ternet, despite you cutting my existing provider off at midnight!!
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STEBFC1882
(@PREMIERCLARETS) reported
@Plusnet hi, my WiFi has been down now for over 24 hours, my bill is up to date, I already phoned Plusnet yesterday and nothing has changed.
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Baba
(@_junze) reported
@Plusnet just getting below 20mpbs speed on my 71mbps plan. I am not able to stream anything. It's ridiculously slow
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Plusnet
(@Plusnet) reported
@Nichlosallsorts Hey there Nicholie, I'm sorry to hear regarding issues with your router, please can you send us a private message with your username, so we can investigate this further for you. Thank you - Liam, Plusnet Sheffield.