Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 12/25/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsLikeMeg_ Megan (@ItsLikeMeg_) reported

    @plusnethelp Hi Plusnet, we got our new box set up and ready to go on activation day yesterday but still no sign of Internet today! Followed all the steps a million times and still sat here rinsing our mobile data waiting for a solution! HELP

  • RuthRamsden Ruth Ramsden (@RuthRamsden) reported

    @JuliaHB1 @VodafoneUK Lightweight. I spent 3 hours on hold to Plusnet. The music was a selection of Xmas songs I never want to hear again.

  • 77HavoK Slimz (@77HavoK) reported

    @Evaldas13039736 @EE Cancel EE is awful. Probably the worst provider i have ever been with. Outperformed by providers like Plusnet

  • ChrisFx11 Chris Fx (@ChrisFx11) reported

    @Plusnet Service awful. I will be moving at the end of my contract.

  • WayneWettritch Wayne Ettritch (@WayneWettritch) reported

    @Plusnet can you actually respond to my complaint. No response from facebook, messenger and phones so far! Useless and incompetent.

  • aemulantes dave (@aemulantes) reported

    Any legal experts out there. Does the fact @Plusnet failed to comply with their start date mean they are in breach of contract? If so I’m cancelling the direct debit and going back to SKY. At least they provided a service.

  • devenir28 ashir (@devenir28) reported

    @plusnethelp Hello I've contacted three to ask why my number hasn't been transferred over properly, said to contact my old provider and get them to unlock the network. None of my calls (like to plusnet) are going thru properly. Can any1 help??

  • LeighCo07104342 Leigh Cole (@LeighCo07104342) reported

    @Plusnet please help

  • DrakhMice Dark Mice (@DrakhMice) reported

    @openreach_help Broadband been down nearly 24 hours now. Supplier Plusnet tell me it's multi-supplier issue, 100s of homes affected & Openreach are responsible. I can't find any information anywhere about whats wrong & when you are going to fix it. exchange is STSHABY

  • JackieFoy6 Jackie Foy (@JackieFoy6) reported

    @Plusnet Ordered a SIM on Friday 11 December, SIM now active and being charged, still no sign of SIM - help! Also ported my number across without SIM being delivered