Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 01/18/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dittotoo Caro (@dittotoo) reported

    @Plusnet I can’t connect my roku box to the internet . I’ve tried everything suggested . I’m a new customer .

  • capod30 caroline (@capod30) reported

    @Plusnet Any news? 🤞 wanted to watch the Footie tonight, and still struggling to keep in touch with my family, have some mobile signal but it's patchy where we live and no landline 🙏

  • Seniormp Martin S (@Seniormp) reported

    having a problem with my WiFi so called @Plusnet what great service quick to answer and very efficient and friendly... :-) sorry I did not get the guys name...

  • GGsnapper GG (@GGsnapper) reported

    Switched my Brdbnd 7 days ago, told it would take 10 days, today got text saying it had been delayed. Number given, called 3 times each 10min wait, no answer. No live chat, no way to contact them. #Plusnet @Plusnet . My advice .. stay well clear. Will cancel asap, given a chance

  • Plusnet Plusnet (@Plusnet) reported

    @Seniormp Hi Martin. I'm sorry that you've had problems with your WiFi but it's great to hear that the advisor you spoke to was helpful. I will pass this on! Please don't hesitate to get back in touch on here if there's anything else that we can help with. Regards, Emily Plusnet Leeds 🌞

  • h_dennett Helen Dennett (@h_dennett) reported

    @AMJ1981 @Plusnet I’m tempted. I had to call them twice, so was on hold for over an hour in total, only to be told that their systems are having problems so I need to call back tomorrow! The only problem is that it’s one of the few networks that works in my village.

  • jase_anson jase (@jase_anson) reported

    @Plusnet I have moved home and taken plusnet service with me. Engineer today was unable to set up the phone line for internet use due to issue with the poles outside. My partner and I work from home and need wifi online by Monday. Been on hold for ages. Please help sort this asap

  • crashgoggz Gordon Watson (@crashgoggz) reported from Oldmeldrum, Scotland

    @Plusnet I'm trying to move over to plus net from BT. I've got fttc but the website won't let me sign up. Any help?

  • AMJ1981 Andy Johnson (@AMJ1981) reported

    @h_dennett @Plusnet They use the EE network so google who else use that one and I’d go with one of them, I would if I wasn’t stuck in contract with them!

  • S_U_A_R Jon Smith (@S_U_A_R) reported

    @Samantha_h_701 @GemmaKennedy13 No bad. The one thing I’ll give about my Plusnet broadband is that it’s cheap as ****