Plusnet Outage Report in Lanchester, County Durham, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	24 days ago
Newcastle upon Tyne	Internet	one month ago
Washington	Internet	one month ago
Newcastle upon Tyne	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

• John Adams (@Johnad25) reported 18 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• John Adams (@Johnad25) reported 28 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Sef Herman Music (@SefHerman) reported 4 minutes ago

  @Plusnet To be fair Sammy your team are trying to help to a degree, they've sent out a new router which hasn't made much difference to the speed 250kbps. that's .25 of a meg and can't do a lot with it. Our problem seems to be that @OpenreachHelp have promised fiber 6x yrs ago. no update

• danicthompson (@daneiabrickwood) reported 5 minutes ago

  @Plusnet in France, no service again. Was told it was my phone last time. New phone same issue.

• ELENA DLPR (She/Her) (@ELENADLPR) reported 7 minutes ago

  @Plusnet Left Plusnet months ago but of course they keep trying to charge me money, do they actually listen to customers or is their crm system just not working? Such s shame, very bad customer service

• Charlie (@CharlieRWalker) reported 9 minutes ago

  @Plusnet So if you can't book into a slot another customer may have cancelled how do open reach reassign that free time to ensure its productive from their engineers? My dad went with BT a few weeks ago and was connected in 72 hours. Doesnt feel like there is a big customer focus here.

• Dawn Consiglio🌻 (@SigglesD) reported 9 minutes ago

  @Plusnet I have no mobile signal, my son has EE and he has no signal either. Apparently EE have switched off a mast in our area, I suggest you get them to turn it back on or I will be looking for a new provider. Bridgnorth, Shropshire.

• luappy13 (@luappy13) reported 14 minutes ago

  @Plusnet A shame the routers you supply have such poor performance. I replaced the stock router w/ expensive ASUS DSL-AX82U which sorted out the connection. Your customer service would not accept you stock router is garbage.

• Adrian Davey (@Adrianepdavey) reported 14 minutes ago

  @BTGroup @Plusnet I would like to control my broadband speed to help my children focus on their homework, rather than gaming or streaming I’m looking @DrayTekUK routers, as they allow you to control these settings Is this something you can bring in, or should I buy their router

• Mrs Dolph Lundgren (@iamabaddog) reported 18 minutes ago

  @horannftstyless @Plusnet Thats exactly what is happening to me too. So many people are complaining, they are not bothered to fix anything but the money is going, yeah? ********!

• danicthompson (@daneiabrickwood) reported 20 minutes ago

  @Plusnet I’m in Europe and again I can’t use my phone. Last time you said it was my mobile. New mobile same issue.

• Adrian Loughman (@floatingleafsol) reported 22 minutes ago

  @Plusnet over 20 minutes on hold to customer services and then I got cut off by them. First class customer support??? Yeah right!!