Plusnet Outage Report in Lanchester, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Bargery
(@adamjb68) reported
@Plusnet I am trying to change my direct debit details and there is nowhere I can do this online. According to help I go to bills. I do, but nothing to change details
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Rick Latham
(@Geeaston1983) reported
@Plusnet shocking customer service guys. Been waiting 8 days for a SIM card. You’ve sent 2 so far but haven’t put my house number on either. Can I just be sent a SIM card please?
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Suzy
(@SDemporium) reported
@Plusnet It is a constant issue since having the line, I am even paying more now than I was before For supposedly better internet that can apparently support more devices at once. Typically it can’t even efficiently support one. I’ll be calling up to give notice that I’ll be leaving.
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shaun
(@secretagent00sg) reported
@Plusnet still waiting for your customer service ? Its #notgood
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Sarah 👩🏻💻
(@_justsarahp) reported
@blindandb0ujee No I mean like a decent carrier. I’ve gone with plusnet because of the free roaming but it’s a one month contract so if it’s not good I’ll swap. I’ve heard bad things about all of them at this point
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shaun
(@secretagent00sg) reported
@Plusnet @HendoRelish Hi can you check k the emails as I uave been waiting for 2 days now for a reply ?? Not a happy customer
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That Other Guy
(@NotThatExciting) reported
@quaplek I'm sizing up the cost vs Plusnet just now, and it looks like 6 on one hand and half-doz on the other. Probably be pennies a month in it to go from 70 down, 20 up to 500 down, 70 up.
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Simon Coopey
(@SimonCoopey) reported
My @Plusnet contract expires in a few weeks. Because the new provider has arbitrarily decided to activate their service a few days before the end of the PlusNet contract they want to charge me £7.20, event though I would have paid until the end of the contract. *****.
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Sarah Field
(@SarahFi95957241) reported
@Plusnet I’ve just received my first bill with you complete with extra call charges. Problem is… I don’t have a phone connected to the line. It’s for broadband purposes only! I can’t get through on your phone line. Not a great start to my contract with you to be honest.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step