Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 12/06/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning, have woken to no broadband, landline is fine. All connected up, nothing has changed at all. Have rebooted and reset hub, made no difference. Help please !

  • MichaelCEnglish Michael (@MichaelCEnglish) reported

    @Plusnet Hi, I need some help because my account is being closed and my internet has been stopped. I had some problems paying the bill before and haven't been able to contact anyone

  • Plusnet Plusnet (@Plusnet) reported

    @ownlabelco Hello, I haven't heard from you since Yesterday, if you still require assistance, please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @theredbull I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Plusnet Plusnet (@Plusnet) reported

    @WinstanleyTrees I'm sorry to hear this. I have sent some checks to you via email which may help identify the issue. If the problem persists after the checks have been completed, please let us know and we will investigate further. Apologies for the inconvenience caused. Dylan Plusnet Sheffield.

  • Plusnet Plusnet (@Plusnet) reported

    @PaulFinnTeach I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Plusnet Plusnet (@Plusnet) reported

    @shelw1 Hi Shell, I'm really sorry about that, I'll help you get that sorted out. Could you let me know if possible if you get the same issue if yoy try a different device to the one you've already tried logging in on or if you could try a different browser? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @steventeague16 If you haven't done so already, can you please test the speed of a device which is connecting directly to the router via Ethernet; rather than through the Mesh? It would also help if you do this while no other devices are connected. -Tony Plusnet Sheffield

  • PaulFinnTeach Paul F (@PaulFinnTeach) reported

    @Plusnet Been with you for 20 years and your solution to your firewall failure is to offer to cancel my service. Seriously??

  • BobRoss67493418 Bob (@BobRoss67493418) reported

    Hi @Plusnet. It's now been over a month since I left you. I still haven't been refunded for the 23 days I paid for your service but didn't actually have it. My latest bill says I am in £30.63 credit. I would like you to pay this to me immediately. No more messing about please.