Plusnet Outage Report in Lanchester, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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blessgirlmika🔥🇯🇲🇯🇲🇬🇧🇬🇧🇯🇲🇯🇲🇯🇲🇯🇲
(@Kamikamanning) reported
@Plusnet we in Sheffield don't have any internet, my husband works from home so that's a big problem. He's currently fixing things around the house and driving me crazy with the noise. Hellllllllllllllllllllllppppppppppp!!!!!!!
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet Thanks Alex. I don't want to turn off my own Wifi broadcast, but wondered what the additional hidden SSID was. Apparently in rural America, networks use hidden SSIDs to piggyback (nothing to do with the user: more network). Is this what it is?
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet Thanks Alex. There seems to be an accessibility problem occasionally to this router on occasion. Wonder if it's because the number of broadcasts in the area is so high (bit annoying to have another one, that seems to serve no purpose, taking up space to be honest).
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Plusnet
(@Plusnet) reported
@AmyMere71665036 Hi Amy, I'm so sorry to hear that, that's not the level of service we expect from our advisors. If you don't mind sending a DM with your username and some more information on what's gone on, I'll give you a call and do everything I can to make this right. - Cal, Plusnet Leeds
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Amy Meredith
(@AmyMere71665036) reported
@Plusnet this company is an absolute disgrace. Was told if I paid the bill today they would Unrestrict my account. Instead they have closed it down and hung up on us. Leaving us with no internet or phone etc. you are disgraceful. Vulnerable people rely on me. DISGUSTING
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noel hadley
(@baggieboy06) reported
@Plusnet hi,my father in law is with yourselves and has no signal in his house , he's got a mobile signal booster which doesn't seem to be any use but he;s in his 70's so need him to have a working mobile,what do you suggest?
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Alex Munro
(@AlexMunro) reported
@Plusnet hi, I've not had reliable mobile service for a couple of days. Can't call to discuss. Are you able to help please?
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet It shows up but says "unable to connect to this network". A few retries usually sorts it. Reboot of the router otherwise. I'll probably hard wire that one. Happens once in a blue moon on other devices that try to connect (which are all much further away from the router)
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shiva nash
(@shivanandnashi8) reported
@Plusnet Sim no network at home B76 6TL area. Showing only one signal bar a mile away.
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Duncan Mellor
(@iamduncan) reported
Hi @Plusnet I’ve honestly given up on your terrible phone support. Your forum has some old but sensible posts from your staff that seem to match my problem but the confirmation email hasn’t arrived so I can’t post can you send me a confirmation email