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Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Lanchester, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 18 days ago
Newcastle upon Tyne Internet 18 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Washington Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401
    Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages
    Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet
    Plusnet (@Plusnet) reported

    @GiddyPip I'm sorry to hear this. I can see the cause for the problems you are experiencing. This should be sorted out for you with a settings change i have submitted for you (SNR). This may take up to 4 hours . Please get back to us if the issue persists. Dylan Plusnet Sheffield.

  • wildoolimited
    Wildoo (@wildoolimited) reported

    @Dominiclangan @bt_uk Try plusnet. owned by BT but great customer service!

  • Plusnet
    Plusnet (@Plusnet) reported

    @wordsfan Hi Yvonne, I'm sorry to hear you've had a difficult house move with us. If you'd like to send me a DM with some more information, I'll see if there's anything I can do to help. - Cal, Plusnet Leeds

  • Psydersuze
    soozer (@Psydersuze) reported

    @Plusnet have had no phone signal at home for over a month. Can yiu send me your terms and conditions so i can leave.

  • AnnaD1979
    Anna D (@AnnaD1979) reported

    @Plusnet Shocking customer service - no common sense. Simple issues unresolved, even closing my non existent account is an issue. Please close my account, remove my details & leave me in peace - please

  • Deirdre03224751
    Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • J_a_n_e_yB
    JB (@J_a_n_e_yB) reported

    @NOWHelpTeam Hi yes, says it’s lost internet connection. We checked with PlusNet but no issue on the line/router. I spent an hour on the phone with NOW a few weeks ago where we did updates and factory reset but no good. If I ring you it’s says “sort TV issues online”, which I can’t.

  • Barney666Simon
    Barney 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Barney666Simon) reported

    Having issues with my network this morning 😡 @Plusnet within the Southampton area. Website says no issues ❓ but clearly I have some. Even your plusnet app won't open

  • Mustdriveslower
    Mustdriveslower🇬🇧🇺🇸🇮🇱 (@Mustdriveslower) reported

    @spikeyspud @spikeyspud it is like this in a lot of places. In fact more and more. I recently had x3 interactions with #Plusnet in which in one I was told like you wrong info and x2 was told actions that were never implemented. People get you off the phone safe that there is no culpability!

  • chrismcg21
    Chris Mc🇪🇺🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chrismcg21) reported

    @DMinghella I’ve given up with BT after decades of mediocre service. Now with Plusnet who seem ok. I was persuaded by the price and adverts showing likeable Yorkshire folk!