Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/18/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Washington, Newcastle upon Tyne, Wallsend and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • logurtion Cameron Logie (@logurtion) reported

    @Plusnet disgrace of a service

  • matty__kirk matty (@matty__kirk) reported

    @plusnethelp hello! I’m changing my wifi from plusnet to talk talk and it’s due to switch tomorrow however the plus net broadband is not working now and the switchover hasn’t complete yet. Any ideas on how to fix this?

  • RodgerMeiklejo3 Rodger Meiklejohn (@RodgerMeiklejo3) reported

    Plusnet reduces 82 year old Pensioner to tears. What is the matter with this company. The Managing Director should visit the Isle of Colonsay to see for himself just how bad the situation is.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • mich167 michelle farrelly (@mich167) reported

    @OpenreachHelp plusnet have told me it is down to openreach and you will not escalate my broadband just because I'm a keyworker and there is nothing they can do

  • JohnRob77422864 John Robertson (@JohnRob77422864) reported

    @steveclark1955 @plusnethelp @Plusnet Not good at all Steve. No way to treat a customer. Change your supplier to a reliable service.

  • theodore_bagwe Theodore Bagwell (@theodore_bagwe) reported

    @LauraBeale @Plusnet Those clowns mistakenly cut off our connection two weeks ago - we are given outright lies as to reinstatement dates that are never kept

  • VAVelocity Naomi Campbell (@VAVelocity) reported

    @plusnethelp Been charged for a call to another PlusNet customer, can you let me know how I can get a refund? Thanks.

  • RJ9320 Rick J (@RJ9320) reported

    @Maverick177uk @ricktaylor1987 Plusnet great , avoid Sky wish I’d never moved to them from plusnet.

  • logurtion Cameron Logie (@logurtion) reported

    @Plusnet if you can’t handle multiple devices using your service from a single household, you shouldn’t charge £41.50/month #solveit