Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 12/01/2025 19:50

December 01: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StarDrive Daniel Jackson (@StarDrive) reported

    @Plusnet I am getting very worried that I will have a gap in my broadband service! Sky have just told me they stop mine on 8/12 and I haven’t heard a snip from you since I requested the switch. HELP!

  • Danjones_uk Dan Jones (@Danjones_uk) reported

    @redmeister81 Inevitable as they downgrade plusnet to a budget offering. Shame really, always had good service from them - consumer and business.

  • charmangel75 Amanda Shaw (@charmangel75) reported

    @Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area

  • TheCEOexpert Roger Harrop (@TheCEOexpert) reported

    @Plusnet Hi Adam, It's even worse. My wife has a stall at the Xmas mkt locally on Sat. There is NO signal there in the centre of town - so she can't take card payments. A disaster.

  • estrellasadie estrellasadie (@estrellasadie) reported

    Paid my bill yesterday morning and I still have no Internet @Plusnet . Called twice yesterday, both times told it would be on within a few hours, but it's still not working. Need reliable Internet to work today...

  • M_A_C_64 Mark Cooper (@M_A_C_64) reported

    @Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks

  • LegumeEnjoyer The Loathsome Dung Tweeter (@LegumeEnjoyer) reported

    @thestuffofmemes Currently with Vodafone and they’re decent. Also TalkTalk weren’t too bad. Avoid Plusnet at all costs though

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    @Plusnet @OpenreachHelp 6 weeks and counting for a vulnerable couple and still no internet. Totally shocking! Totally wrong! And still this problem continues…

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported

    Dreadful customer service from @Plusnet! I would not recommend them to anyone! I’m moving home next week and they have already disconnected me on 23rd November, would not reconnect me and now will not connect me at my new address until the 20th December!! Been lied to 3 times!

  • GregPreston97 Greg (@GregPreston97) reported

    @Plusnet hi there, I have checked on down detector and can see there are issues with your service. I currently have no broadband. Can you confirm this as all your services are still coming up as being ‘green’