Plusnet outages and service status in Lanchester, England

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lanchester, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Consett, and Newcastle upon Tyne.

City	Problem Type	Report Time
Wallsend	Internet	4 days ago
Consett	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	3 months ago
Newcastle upon Tyne	Internet	3 months ago
Newcastle upon Tyne	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

• 
  Outdoorsey (@2012neil2012) reported 2 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Sheila Bull (@ChattonCottages) reported 6 minutes ago from Riding Mill, England

  @Plusnet If only..... 3 months ans till not connected. Dreadful service

• 
  Block & Bottle (@BlocknBottle) reported 14 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  Lynn Dixon (@mouse5555) reported 17 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 19 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 23 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  John Adams (@Johnad25) reported 26 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  Lizzy Robinson (@Lizzyr59) reported 28 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Philip 👌🏼 (@fredspoon) reported 28 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  John Adams (@Johnad25) reported 28 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Joanne Emerson (@remenos) reported 38 minutes ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

• 
  stevegaish (@stevegaish) reported 53 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 6 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway

• 
  Stuart 965 (@StuartThom8396) reported 7 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  Flower Pot (@FlowerP79667758) reported 8 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 11 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Flower Pot (@FlowerP79667758) reported 13 minutes ago

  @Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 13 minutes ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  Nigel Hurneyman (@Nigelh7n) reported 14 minutes ago

  @WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?

• 
  Gingerlegs747 (@gingerlegs747) reported 15 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  Rosie L (@DONNYDIVArl) reported 16 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 20 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?