Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/20/2026 22:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @sgriff1990 Hi Stephen. Thank you for getting in touch. I can confirm that we don't support texts to short code numbers. Apologies for any inconvenience caused. Regards, Emily Plusnet Leeds 🌞

  • thenoblesteed Stephen Agius ステフェン (@thenoblesteed) reported

    Hi @Plusnet my internet has been losing connection at least twice a day for the past couple of weeks? I had the same problem a few months back and you claimed the problem was sorted?

  • EHatiris Dr Manos Hatiris (@EHatiris) reported

    @Plusnet visited Greece, very good network coverage as expected by local network, Cosmote, Wind, BUT .. I can NOT receive calls, only make... And to top it up, most of the time with the lowest possible data bandwidth... Worst roaming experience since 2000!

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • dpnaughton David Naughton (@dpnaughton) reported

    @Plusnet Hi. Just come home to find there is an Internet outage in my area. Spoke to engineer and was told it won’t be fixed until Monday!! How come this isn’t going to be fixed sooner as I’m now going to be without Internet access all weekend.

  • brizzletonian Sarah (@brizzletonian) reported

    @Plusnet My daughter's phone is saying service suspended. The account (in my name) is showing no balance due. Please can you help?

  • Har234234 H O (@Har234234) reported

    Hey @Plusnet my internet is completely dead - please help!!

  • natnat0025 Nathaniel Bungay (@natnat0025) reported

    @kateyp123 @Plusnet Ladies and gents, after 2, nearly 3, years, I have finally got my hacked account back, it feels so good to have it back omfg 😭...thanks to @AgentFemiTv they helped me when support services wouldn’t help 🥺..

  • Deadhalo666Brad Ian Matravers (@Deadhalo666Brad) reported

    @Plusnet problems with high pitched noise coming from my plusnet router one, and lots of random high ping while online gaming

  • Coliboy1963 Colin Hamilton (@Coliboy1963) reported

    @plusnet I closed my account last month and got the final bill 2 weeks ago while I was unwell, replied to an email on Monday asking for payment, told them I would pay today, called and cant pay because its been sent to another department, wtf is going on