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Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Lanchester, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 19 days ago
Newcastle upon Tyne Internet 19 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Washington Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • stevegaish
    stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401
    Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages
    Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Lizzyr59
    Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffBedford
    Jeff Bedford (@JeffBedford) reported

    @Plusnet why do you advertise 24/7 support yet you are shut on Sundays ????

  • iamffionhd
    Ffion Davies (@iamffionhd) reported

    @virginmedia awful service. I shall be moving to another provider for free as internet has been far below par and significant price hike. #CustomerServiceFail #whatservice #internetprovider @Plusnet

  • iddesleigh
    Rudi Wheaton (@iddesleigh) reported

    Plusnet been on and off all day. South London. Anyone else had problems?

  • MethodicalMark
    Methodical Mark (@MethodicalMark) reported

    @TomTalksMoney_ @MartinSLewis Plusnet mobile on EE network. But I've just looked at their website and they're currently not taking on new SIM only customers. It just redirects you to the EE site which is much more expensive!

  • EwanWhyte
    Ewan Whyte (@EwanWhyte) reported

    @LorDeeDub @Plusnet I'm with Plusnet, I use their online chat when I've had issues and they've always been really responsive 👍

  • DenisMacShane
    Denis MacShane (@DenisMacShane) reported from Victoria, England

    Has @Plusnet @plusnethelp gone down?

  • angelusmalusuk
    SJ (@angelusmalusuk) reported

    @Plusnet say that that's not the price I would be paying anyway. It took me years to enter another contract, and when I do I get ripped off. You know I switched to you last May and cancelled, because I didn't think I'd live the month never mind 18 months. 2/

  • LawtonFlowers
    Flower Girl (@LawtonFlowers) reported

    @Plusnet shame on you. Moved into my home nearly a month ago. Still no broadband. You have delayed at least 4 times. Your last deadline was midnight yesterday. Still not working. No one available to talk to today 🤨

  • DerekFortune13
    Derek Fortune (@DerekFortune13) reported

    hello all my phone isnt working 4 days now no service is there any one in quinton or hatborne on plusnet off the air

  • jpfle
    John Fletcher (@jpfle) reported

    @Plusnet If I switch to full fibre to premises, can you please explain how I would contact emergency services in the event of a local power cut?