Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 01/12/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gazzagazza Garry Cunningham (@gazzagazza) reported

    @Plusnet hello as a well satisfied customer of Plusnet for over 10 years I think, would I be entitled to an upgrade for my hub to the Hub two ?

  • AGameOfJoes Joe Robinson (@AGameOfJoes) reported

    @Plusnet is your service down? Haven't had internet all morning.

  • PkwYorks SirPKWYorks (@PkwYorks) reported

    Just wasted 40 minutes on @Plusnet. Customer services is a joke, how they win 'awards' I've no idea as it must mean everyone else is even worse! Now to sort out what to do about my Willow Tree! This is not going to be a good day. Fed up & it's only 10!

  • joshwil88001786 josh williams (@joshwil88001786) reported

    @Plusnet fix your ******* wifi it’s ******* appalling

  • SamPilkington3 Pilly dawg (@SamPilkington3) reported

    @fesshole Just sign up to plusnet you’ll never get WiFi then

  • mikegunnill Mike Gunnill (@mikegunnill) reported

    @Plusnet Two questions please? A) When does my contract run until for broadband. Not sure I am still in contract! B) appear to have been charged x2 this month for broadband. Grateful for help please

  • myredrum2 Tucopacifico (@myredrum2) reported

    @Plusnet Would love my new sim that was promised to come last Tuesday. Can't make any calls due to poor signal permanently.

  • LFCRD Craig (@LFCRD) reported

    @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correectlt the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

  • MSCS91 Martyn Scott (@MSCS91) reported

    @bt_uk Brilliant so I have Bt sport app through plusnet so that’ll cancel when bt take over.

  • mufcstemanc stevemc (@mufcstemanc) reported

    @Plusnet customer service is 2nd to none 👏🏻