Plusnet

Plusnet Outage Report in Lanchester, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanchester, County Durham, England 02/01/2026 04:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lanchester, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @Plusnet You seem to be charging us for breaking the contract. But as I said my husband should really have contacted you long ago to say there was a problem. Had become impossible for us to babysit on various days when sons were here homeworking, trying to have meetings etc.

  • Dorcashenry01 Dorcas (@Dorcashenry01) reported

    @laukin @Plusnet Try contacting Brion_tools he will help you out

  • AshleighPounds Ashleigh Pounds (@AshleighPounds) reported

    Is anyone else having issues with @Plusnet 🤬 seriously?! We have no internet AGAIN! Don’t get what I am paying for!

  • TessaBblogger Tessa B (@TessaBblogger) reported

    @Plusnet our Internet was supposed to be turned on yesterday (house move) but it still isn't working. Is it likely to just be a delay or an issue?

  • Stubbs Stuart Grimshaw (@Stubbs) reported

    @MariaWhalton @Plusnet I went through the text bot thing by calling the support line, they reset … something… and it’s been fine since.

  • AurtherSwindel1 Arthur 'control group' (@AurtherSwindel1) reported

    @Plusnet is your service down in the Midlands?

  • CalStronk Str0nk (@CalStronk) reported

    @Plusnet for the past 4 days now my WiFi is dropping out for around 2 minutes every 20 minutes or so and it seems I'm not the only one with this issue some assistance would be great fr

  • linc52 gazza (@linc52) reported

    @Paullon93987078 i always have a problem with it where I am Paul I am thinking of changing to plusnet

  • RodGray87 Fly Cup (@RodGray87) reported

    Not to worry @Plusnet - just found other folks on your forum confirming that your service is pretty much unusable in the USA. Thanks for your zero help. Change of provider incoming.

  • Plusnet Plusnet (@Plusnet) reported

    @JacarandaGirl72 If you're seeing these poor results through wireless devices, then you're likely experiencing wireless interference; which we can try to help with through a remote changes to your router settings. If you're happy for us to do this, please let me know. -Tony Plusnet Sheffield