Plusnet Outage Report in Washington, Sunderland, England
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The latest reports from users having issues in Washington come from postal codes NE38.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Washington, Sunderland, England
The most recent Plusnet outage reports came from the following cities: Washington, Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Gilbert
(@the1retreat) reported
@Plusnet Service affected by a fault ? Hardly a day went by without 6 or 7 dropouts. Endured this for 2 months. Moved to sky and 100% service restored. To charge an early termination of a service not adequately supplied is insulting. But there again you have my money.
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Wendy Pope
(@Wendylou1965) reported
@Plusnet please can someone who knows what they are talking about and has some authority get my NEW Plusnet account working?? 5 days no internet or phone line....help
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@pbro48 well as I said I've had 2 agreed fixed 18 month contract & had no increases so wasn't expecting this **** but now see they've gone dishonest & greedy like others so if it goes up then @Plusnet can see me leaving ASAP! @PostOffice
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Brian Winter
(@brianwinteruk) reported
@Plusnet My phone is not working right. Only getting intermittent dial tone, as if there are messages to listen to on 1571 but there are none
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Peter Brommer
(@pbro48) reported
@2_Wheeled_Wolf @Plusnet @PostOffice It was definitely there when I made my annual renewal check last autumn. It's ****** of them to do this obviously, and as I wasn't a customer at that point, I cannot comment on how transparent they were about it, but for me as new customer it was a red flag.
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Kath Rella
(@KathRella) reported
@Plusnet @Misslockstock That page seems to forget to mention the more obvious solution to poor WiFi - buy a decent router instead of the bundled piece of cheap crap you've provided.
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Eddie Lismore
(@EddieLismore) reported
@Plusnet ongoing issue in the oldham area? Lost broadband connection and troubleshooting suggests the fault is with Plusnet.
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Simon Frampton
(@Frammo59) reported
@Plusnet I would like to cancel my BT Sport App please
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Zohra
(@ZEAmmor) reported
@joelycett @CrapBroadband @Plusnet ? Because mine is **** too. Homeschooled three kids during the pandemic on the snail paced connection they decide to bestow upon us. Apparently it’s great though so 👍🏼 Happy Crap Broadband Day Plusnet!
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Phil Rogers
(@philmonkey) reported
@theroyalfactor @virginmedia @Plusnet that said... the real fibre companies are sniffing around the area, so there's a very good chance that VMO2 are now on notice and even more so if I have to call them for an outage...