Plusnet Outage Report in Washington, Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (71%)
-
Wi-fi (15%)
-
Total Blackout (8%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Washington, Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Sunderland and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet Help
(@plusnethelp) reported
@FrankC52 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt
-
Plusnet Help
(@plusnethelp) reported
@DennisA886 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt
-
Plusnet Help
(@plusnethelp) reported
@Janks_3 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt
-
Plusnet Help
(@plusnethelp) reported
@ConnectingGary Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt
-
Plusnet Help
(@plusnethelp) reported
@Anth_towers Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt
-
Peerless Steve
(@PeerlessSteve) reported
I have 3 mobile phones with @Plusnet and nothing is working. Is the network down? Yes, I have paid the bill!
-
Plusnet Help
(@plusnethelp) reported
@CraigAtEpipole Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt
-
Elizabeth Anderson
(@elizabeth_a7) reported
@plusnethelp Is there an issue with the Plusnet mobile network in Dartford? I have a strong signal but my mobile cut out midcall and now I cannot make or receive calls or send texts. I use this phone for work and I need it running. Data is working fine.
-
Deborah Wroe
(@DeborahKWroe) reported
Yes Plusnet mobile is down
-
Plusnet Help
(@plusnethelp) reported
@DuncanDucky Hey Duncan, Sorry to hear this, it is Plusnet Mobile or broadband you're having issues with? - Noor