Plusnet Outage Report in Washington, Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Washington, Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tania Duarte
(@TanDuarte) reported
@we_are_biscuit @Plusnet Failing to unblock for 5 days is worse than it happening in the first place? Someone should look and see it's not adult- if their tech is not good enough to work it out. So either they don't care, or they doubled down on the biphobia. I wonder what other sites are wrongly blocked
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Tim Stares
(@TimStares) reported
@Plusnet what’s going on with the service during the match? @itvfootball @AppleTV
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mememememe
(@dontasciime) reported
@Plusnet why does the email say setup account now and the hyperlink for that takes you to a login page and not a setup page
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siân 🌹
(@gaymassiv) reported
am paying £70 a month for my phone and wifi separately and do you think ive ever got ******* internet signal?????? @Plusnet @O2 beg you do better pls
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Anton Cruz
(@NoLabelAssigned) reported
@UswitchUK @Plusnet Tarnishing your brand with appalling customer service which you reward with your customer service awards.
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Xyalon
(@Xyalon) reported
@cl_gamble @we_are_biscuit @Plusnet Reading in the bio it's just a support account that is no longer in use. That still doesn't explain why it's still active and set to private, which is really bizarre. Their current support account is open, but being silent on this matter, so not exactly confidence inspiring.
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Plusnet @BiConUK That's a good response. I'm glad you're working to resolve it. However a customer raised this with you a week ago. We shouldn't have to take things public to get you to do the right thing.
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Amy_Newby
(@amynewby) reported
@Plusnet are ridiculous. Couldn't fix our internet after we renewed the contract, cancelled 4days into the 14days cooling off period yet now trying to charge us a full cancellation fee! CS are no help, 3 manager call backs requested but not had 1. I'm going to trading standards.
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Anton Cruz
(@NoLabelAssigned) reported
@Plusnet Is that the end of this conversation? The end of your 'award winning customer service" efforts? @UswitchUK
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Anton Cruz
(@NoLabelAssigned) reported
@Plusnet Well you may say you will behave differently to what the T&C's allow but how can I know you would be more reasonable than just cutting off the service?