Plusnet

Plusnet Outage in Sunderland, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Sunderland, England

Plusnet Outage Chart in Sunderland, England 10/20/2020 13:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.54% Internet
  • Wi-fi 10.03% Wi-fi
  • Phone 5.84% Phone
  • Total Blackout 4.19% Total Blackout
  • E-mail 2.10% E-mail
  • TV .30% TV

Plusnet Outage Map Near Sunderland, England

The most recent outage reports and issues originated from Beamish, Sherburn Hill, Sunderland, Chester-le-Street, Whitley Bay, Newcastle upon Tyne, Houghton-Le-Spring, Washington, Peterlee, Dunston and Durham.

United KingdomBeamish Phone
United KingdomSunderland Phone
United KingdomChester-le-Street Internet
United KingdomWhitley Bay Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone

Plusnet in Sunderland, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:
  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • sneezyweezy1980 Adrian Gaveglia (@sneezyweezy1980) reported

    @plusnet 2/2 In 2 wks used 50 gb of mobile data. My monthly average is 2gb. supposed to be saving money moving from Virgin. We talk of being world leaders in fibre broadband? I don’t know what the issue is and when I will get broadband. Family trapped at home. thank you Plusnet.

  • sneezyweezy1980 Adrian Gaveglia (@sneezyweezy1980) reported

    @Plusnet 1/2 Day 14 without internet. Becoming mentally challenging, all forms of media run off broadband. Kids are feeling it, wife fed up and I’ve never felt so let down by a business as I do with Plusnet. Still no word on when I will get it, Ali can do is twiddle my thumbs.

  • BenCarass Ben Carcass 💀🎃👻 (@BenCarass) reported

    @amber_lillixo We switched to Vodafone from Plusnet, who were atrocious, and the speeds are quality. The only minor issue we have is for whatever reason, our Amazon devices (FireTV & tablet) occasionally lose their connection, however I'm pretty sure it's an issue with Amazon & not Vodafone.

  • MissyClarke Scarlett Ohaha 😷 (@MissyClarke) reported

    @robdoylev @plusnethelp Yes, it is a good plan as the router provided by Plusnet is crap. We had plusnet but used our old BT router. It was fine. Also check out @nicksplodge's advice too. I didn't realise it helped to have repeaters on different frequencies.

  • hcr83862658 hcr (@hcr83862658) reported

    @plusnethelp I have been unable to access my a/c online for over 2 weeks now. Plusnet seem incapable of resolving the issue. Why?

  • ClareMccoy19 Clare Mccoy (@ClareMccoy19) reported

    @Plusnet over £100 to cease my service because my circumstances have changed and I’ve moved house. Wow, you don’t mention that in your TV adverts. I will never recommend your service to anyone. Thank you for being no help in such a stressful situation.

  • claudianvm Claudia (@claudianvm) reported

    What's the worst broadband provider and why is it Plusnet?

  • Lewis57354305 Lewis (@Lewis57354305) reported

    @plusnethelp @Plusnet please can someone at his useless company respond to me. Your internet login is not working for me to view open queries and I have been asked to connect to my test line. How do I do this?

  • vtraveller vtraveller (@vtraveller) reported

    Finally phoned and waited on hold for @Plusnet as no progress on the support ticket. Apparently @OpenreachHelp are quoting everything done by 26th October (Sunday). Wiring that many homes in three working days? That’s either impressive or massively unrealistic.