Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Josh austin
(@josh168scfc) reported
@Plusnet My first resolution is to leave Plusnet. Probably the worst service provider in the whole of the United Kingdom. Abysmal customer service, awful customer service.
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Michael Weedon
(@michaelweedon) reported
@Plusnet It's just that "as soon as possible" in @plusnet terms is at least twelve days after the problem was reported, right?
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Plusnet
(@Plusnet) reported
@x_elx response time is by the 4th of Januarybut, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will monitor this from here and will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞
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Charles Potts
(@Charles77947801) reported
@Plusnet I have moved house and get broadband with the house so I wish to cancel my account please.
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Plusnet
(@Plusnet) reported
@jonie1303 Hi there, I'm sorry to hear you weren't able to access the offer showing on your account. If you're having the same issue while using a desktop or laptop, please call us on 0800 013 2632 and our Customer Options Team can look at placing this order for you. -Tony Plusnet Sheffield
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Dr Crashmatt 🏳️🌈🏳️⚧️
(@crashmatt) reported
.@Plusnet I'm a new customer - broadband router didn't want to play initially, quick call to very helpful people @plusnethelp sorted it. Impressed by the service so far, thanks!
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Mike
(@stream_giant) reported
@EAHelp Even if none of my connection has changed. Wired connection. No one else in the house using internet. Worrying thing is I’m not just the only one experiencing these problems. What do you think @Plusnet ? Made any secret changes to your internet provision in the last week?
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Kelly
(@helloitskelly_) reported
@Plusnet hey, we can't connect to the Internet even though everything is saying our connection is fine, please could you help? Have DMd username details
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Co-ho-hody🎄
(@Toastteeth) reported
Anyone else in #Ramsbottom having issues with @Plusnet?
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leemozmiles
(@leemozmiles) reported
@Plusnet can’t get though to customer service to close my account - frustrated 😩😩