Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cavy Tomlins ♿️ (Parody)
(@RiverCavy) reported
Dear @Plusnet I am an unwell disabled person home alone all Xmas with no emergency telephone helpline button to press in an emergency and no internet so no alexa either.
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Tim Hocking
(@tim_1_of_a_kind) reported
@Plusnet hi i have paid my mobile bill but my mobile is still suspended and the customer service keeps saying the line is closed.
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Jamie
(@Jamie07483119) reported
@Plusnet for a company that seems to pride themselves on a finagled high end customer service, it seems virtually impossible to actually contact you without getting tossed about to non PN support forums and the like. i need to report my router/service not being fit for purpose.
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Daniel Greene
(@DanielG85362543) reported
@Plusnet Your service is absolutely awful, I will not be renewing my contract. You can't even supply reliable internet! Any body reading this please leave this joke of an internet provider and dont recommend them to any body.
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Louise S🎩🏴🐟🌹💙
(@LouiseScott1377) reported
@Plusnet can I have some help with my signal dropping please.
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Richard Miller
(@Richard_Miller_) reported
Hi @Plusnet You're sending me a new router. Which service do you use for delivery?
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GarfieldTheCat
(@GarfieldTheCa15) reported
@Plusnet You are absolutely useless. For the second time in 6 months I've got a serious broadband problem - no doubt you'll blame Openreach, but doubtless this won't be resolved until after Christmas. Thank goodness my contract expires in the next year, because I'm definitely
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Dr Des Oliver
(@Wildcherry1976) reported
@Plusnet Internet completely down on Christmas day. Congratulations plusnet a new low
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Jay
(@HyperOpus) reported
@Plusnet Hi, am in Bournemouth (bh1) area. No Internet since the 24th (16:00), could really do with update on when it will be back up or what the problem is. Thank you.
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Libby McClelland
(@LibbyMc1988) reported
from
Prestatyn, Wales
@Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi