Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ted
(@Harrislilou) reported
@Plusnet is anyone there to help me with my issue?
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Mark Huggins #FBPE #FBPPR #FBPA 😷🇪🇺🏳️🌈🏳️⚧️
(@MarkHuggins0) reported
Hi @Plusnet. I've been reporting the same fault for a year and I've taken time off work to allow engineer visits to only now be told that you're happy for my connection to fail twice a day as standard? Isn't that a bit ****?
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Georgina
(@mrsbickerstaffe) reported
@Plusnet daughter has transferred her service to you. Put sim in last night but still says no service today. Can you advise please? Can’t call you to ask - lost my voice!!!
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Ted
(@Harrislilou) reported
@Plusnet just spoken to your awarding winning customer services who couldn't have been less interested in helping me!!! Ongoing network issues with no ETA on a fix I assume actually stands for we don't give a f**K......
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Martin Sykes
(@musicmanleeds) reported
@Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!
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Scott Heaton
(@Scottaeon) reported
@PaulHusband_ @Plusnet we had the same issue with bt for months. continuous call outs then they told us they’d moved the line half a mile up the road and that led to the signal dropping so we switched. Find out whos in the nearest green box to your home and go with them
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Plusnet
(@Plusnet) reported
@aaron24wood Hi Aaron, sorry for the issue and I'm sure we can help with that. Apologies for the delayed response too by the way, can you send us a DM with your username please if that's still a problem? - Adam - Plusnet Sheffield
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Hi...no internet since 23.12. Just the same as 2 weeks ago, signal strength says excellent but I have no broadband. If there is maintenance going on we would get a message so it can't be that. What's the reason?
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Martin Sykes
(@musicmanleeds) reported
@PScotfree @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!
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Richard Roe
(@Richard40102393) reported
@Plusnet @C_Gaskell why haven't you replied to my 2 messages, Wednesday and today, service still down, it is a joke