Plusnet

Plusnet Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes DH4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sunderland, England 03/31/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • james_lewis James Lewis (@james_lewis) reported

    @plusnethelp our new broadband service has worked for approx 45min before the Internet stopped again, not great! This is the 21st Century, where is uninterrupted-or-near switchover? @Plusnet

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @marnanel @Plusnet I had completely forgotten such a thing existed. Thanks! Used it a while ago at a different property to test stuff and then forgot about it. Have now got at test socket and connected to network, but no internet. Will call Plusnet ...

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet I haven’t seen any problems yet today, but will monitor it. My router hasn’t had an update, do you know what’s been causing the dropouts?

  • panicdonkey Jackie Martin (@panicdonkey) reported

    @Plusnet WiFi connectivity seems to be slow and flakey since yesterday. It is affecting my connections with my work network as well. Do I reboot my router in the first instance to see whether that makes a difference?

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Thanks - have got the email. Is there any way to fix internet access now I'm using the test socket, as a stopgap while I organise an engineer?

  • gemcol79 Gemma Collins (@gemcol79) reported

    @Plusnet are there outage issues today in Halifax area? I'm connected up and.... nothing. Three hours of fun & games and no work. #dropindropoutdropoff

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @Plusnet If it is the equipment this is the second one you have sent me and has been nothing but problems since day one dont you think you should invest in better equipment to start with

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    Phoned @Plusnet and there is a major outage in the S2 area of Sheffield and will be fixed anytime up to 4pm today.

  • victxriia Victѳria (@victxriia) reported

    @Plusnet I have an intermittent problem where my internet suddenly drops connection, hub starts flashing orange then reconnects again. It's not helpful when I'm on a Zoom call so can you please assist with this issue? Thanks

  • Tonysmini Tony (@Tonysmini) reported

    @HoustonMargaret @zeitungsjunge @Plusnet Give your provider a call, bear in mind you may be charged as your plasterer caused the issue, if you do, it’s up to you if you take the hit or pass it on to them.