Plusnet outages and service status in Sunderland, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
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Total Blackout | 1 month ago |
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Newcastle upon Tyne
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Internet | 2 months ago |
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Newcastle upon Tyne
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Internet | 2 months ago |
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Sunderland
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Internet | 2 months ago |
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Newcastle upon Tyne
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Internet | 3 months ago |
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Newcastle upon Tyne
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Internet | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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stevegaish (@stevegaish) reported from Whickham, England@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England@Plusnet Outage in Newcastle? No broadband since 8pm
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John Adams (@Johnad25) reported from Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, EnglandHas your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson (@remenos) reported from Sherburn Hill, England@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, EnglandDon’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
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Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reportedForced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??
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Greg Ingham (@GregIngham1) reported@Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.
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Clarity Copiers (@ClarityBristol) reportedAnyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet
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DerylLynn on stranger’s island (@DerylLynn) reported@LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway
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Flower Pot (@FlowerP79667758) reported@Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.
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John Doe (@grumps1000x) reported@Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...