Plusnet Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Sunderland and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Eric Leverentz
(@VegiNoodles) reported
@Plusnet having major issues tonight with my WiFi in London... Happening for a few nights in a row now, and never happened before 😕 tried using the online chat but can't get a response
-
Nokiboi
(@nokiboi) reported
@SkyHelpTeam on Sunday got email saying sim sent, still no sign of it, royal snail mail must be really slow, think I shld have stayed with plusnet
-
Dan James
(@PrometheusTitan) reported
I can do it on a per-device level where possible, but I'd much rather do it network-wide. I intend to eventually add my own DHCP server (I have an Ubiquiti network setup at home) and will then disable DHCP on the PlusNet Hub, but until then is there a way to change DNS there?
-
stephanie
(@skalovingeek) reported
@Plusnet no service this morning. We live in a poor mobile signal area, my husband relies on WiFi for work. Are there any network problems today
-
Tommy Stalker
(@tommy_stalker) reported
@plusnet Internet down no helplines open #timetoleave #plusnet #useless
-
SaltySeaDog 🇬🇧🏴🇪🇺
(@strikewaffle) reported
@plusnethelp @Plusnet I've had DNS timeout issues all day, both WiFi and wire connected devices. I've manually changed my laptop to OpenDNS and getting great service again, but my phones etc on plusnet DNS are hobbled unless I switch to 4G. Can you check your service please?
-
Katie
(@katienozzle) reported
@Plusnet like ‘your contract is about to expire, we love having you, you’re a great customer so if you renew we’ve got a great offer for you where we’re going to charge you an extra £4 a month’
-
Oliver Nightingale
(@cityon86) reported
@baildogg @Plusnet I ****** plusnet off cos there customer services was terrible... They pride themselves on british call centre, only problem British people are *****!
-
John Carthy
(@JohnCarthy_) reported
@Plusnet worst customer service I have ever had, failed to provide broadband, agreed to release from contract. Took a payment of £85 anyway then promised to pay it back. 8 weeks later and no refund!
-
Kenny Blakemore
(@NeighLad) reported
@plusnethelp hello, I've had no plusnet mobile signal all morning (emergency calls only), is there a problem? Thanks, Ken