Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh
(@LeighLanson) reported
@Plusnet @Sinister_Pete Mines been out since 6.30am just had a reply back saying a major outage has occurred and I should be back on by 10am. fingers crossed
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Plusnet
(@Plusnet) reported
@kingrob32 Hi Rob, We are very sorry that some customers are experiencing problems with broadband services this morning. We are working quickly to fix the issue. All the best - Beth Plusnet Sheffield
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Lonely Ewok
(@JFW_Harry) reported
@Plusnet I have no internet connection and work from home. I've tried ringing multiple numbers, all tell me via an automated message youre busy and to ring back then hang up, the live chat person told me to message twitter....I've been trying for 2 hours, can someone help?
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Ros McIntyre
(@Roz_M65) reported
@Plusnet been waiting for broadband to be back on line, no help no support, totally unreliable service
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Plusnet
(@Plusnet) reported
@Somethi21372373 Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield
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⚫ Phil Jewer #FBPE
(@philip_jewer) reported
@katycolbert @Plusnet Me too but blimey it's slow!
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Saffy Buttons
(@SaffyButtons) reported
@Plusnet I'm missing my online class! Any update on South Wales connection issues?
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Kate Potter
(@katempotter) reported
@Newsmond1 Mine is just back on so I can do some work today. But hopeless trying to get any news from Plusnet. Been with them since 2006 and no problems until now.
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Craig Wilkinson
(@SQLCadavre) reported
Oh. . . hang on. . . it might've been @Plusnet. Reconnected my @Google Nest WiFi router and it successfully connected this time. Networking is like black magic, I should've just sacrificed a chicken when it went down
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Pete
(@Sinister_Pete) reported
@Plusnet Thanks - please give your network engineers a brew and a Jaffa cake. Also please please please bring the service status page you used to have back!