Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cameron
(@neilfisk) reported
@Plusnet Hey, is there issues with broadband? Can't connect
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Plusnet
(@Plusnet) reported
@whosthemummy2 Hi there, thanks a lot for reaching out and I'm sorry to hear this. Please can you clarify which password you're having trouble with? Is it the password to connect devices to your router? Or is it the password which you're using to log into your router? -Adam - Plusnet Leeds
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Tom H
(@tolland) reported
so my @plusnet broadband goes down.. @plusnet say I should plug my modem into the BT test socket and leave it like that for 2 days. 2 DAYS without internet... what will I do.. well probably sit on my phone and tweet about how bad @plusnet are at fixing things.
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Phil Rogers
(@philmonkey) reported
@theroyalfactor @virginmedia @Plusnet that said... the real fibre companies are sniffing around the area, so there's a very good chance that VMO2 are now on notice and even more so if I have to call them for an outage...
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Clive Sedgebeer
(@cambrianguy) reported
Think I might cancel my switch to @Plusnet not as helpful as they claim to be I am afraid
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Caroline 🔥 #BlackLivesMatter #EndFascismNow
(@whosthemummy2) reported
@Plusnet Trying to connect my phone, and my daughters phone was also having issues and her computer was not connecting well either. It’s the wireless password key
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B:\a.zza
(@mcbazza) reported
@Plusnet Qs: for you: (I'm guessing you use OpenReach). If OpenReach were doing planned works in a customer area, (a) would you be notified and (b) would you pre-warn those affected customers?
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Rossikins
(@rossDCv1) reported
@LeahMarie1988 @Plusnet @Misslockstock Leah, what issue are you facing out of interest? Poor signal, speed, drops?
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Rolynhome Is #StayingInStayingAlive 🕷🕸⚫
(@rolynhome) reported
@Plusnet I am referring this to the Omudsman. Your method of non-customer service is atrocious.
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abbie’s new acc
(@B4EKFILE) reported
@Plusnet i’m having trouble with my broadband. my router’s light is blue but i can’t connect to the wifi on any of my devices & i can’t find any answers online