Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Peterlee and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.
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AgendaTwentyFun😋
(@BasilBr31034632) reported
@Plusnet____ I'm not a Plusnet customer. Please go away.
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Sharon Green
(@SharonGChiara) reported
@Plusnet Already done it Spoke to Tom He did a good job, shame the service can't be more like him
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Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.
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Deryl Lynn on stranger’s island
(@DerylLynn) reported
@bobchad1896 @Plusnet Very interesting and if really does have that feel. There is a bad doom laden sense prevailing . Thank you for this
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Sharon Green
(@SharonGChiara) reported
Thanks to Tom @Plusnet If only company comms were as clear and open as you were.....it might help them improve
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Sharon Green
(@SharonGChiara) reported
@Plusnet Already done it Spoke to Tom He did a good job, shame the service can't be more like him
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Deryl Lynn on stranger’s island
(@DerylLynn) reported
@bobchad1896 @Plusnet Very interesting and if really does have that feel. There is a bad doom laden sense prevailing . Thank you for this
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Sharon Green
(@SharonGChiara) reported
@Plusnet Already done it Spoke to Tom He did a good job, shame the service can't be more like him
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Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.