Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Dark
(@AndrewDark1) reported
An update on @Plusnet and its failure to deliver my broadband. Its 3 weeks since install and 3 further engineering visits to try and deliver 16Mbps min download speed.Failed again & are now suggesting I need to wait another week of their failing before I can cancel my contract.
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Tamara Stein
(@TamaraStein) reported
Got so angry with @Plusnet's misogynist and xeno-rascist customer care lot, that I thought I calm myself with some @FeverTreeMixers soda. Sadly, they didn't have the one I wanted and I tried a different one.And of course I don't like it. 😣 This day can only get better.
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Shianne
(@shianne_br) reported
@Plusnet possibly the worst internet provider? Had no internet for the week and no updates ?! 🤔
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Blurryphoto
(@shakytripod) reported
So much for @Plusnet 'award winning' customer service. Cancelled my contract due no signal. Told no charges owed but still trying to charge & CS not sorting out, not passing 2 supervisor. Dreadful🤬 @itvMLshow @telegraphmoney
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Plusnet
(@Plusnet) reported
@thraxar Hi there, I'm sorry to hear about the issue you're facing. So we can take a further look into this, are you able to confirm the Username and a further description of the issue via a DM please? - Curtis, Plusnet Sheffield
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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JinnynotJenny
(@MsJinnifer) reported
@Plusnet Too late. I'm leaving for a supplier that supports wi-fi calling, since I doubt I'll ever persuade you that my signal is rubbish. And it wasn't broadband -- it was mobile! I wouldn't say 'signal' for broadband.
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Colin Deakins
(@Borderboy) reported
@Plusnet help! I cannot get my call direct to work even thogh I am being charged for it
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Geoff Old
(@geoffoldius) reported
@Plusnet I shouldn't have to ring up to renew my broadband, come on now. You have sent me an email with a special offer that's not valid when I click it. Another offer on my login is also not valid; are you sure you want me to renew?
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irene harris
(@ireneaH) reported
@Plusnet Sorry not a home phone issue it is my mobile app! A message has been left earlier but cannot access due to my my log in password number expired. Asks me to put in new number of at least 5 numbe. Cannot do forgotten my password!