Plusnet

Plusnet Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes DH4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sunderland, England 03/22/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet

Community Discussion

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Plusnet Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet It's back on now I pressed the reset but it was saying connected but no Internet. I nearly had a nervous breakdown!😓 I'm not messing with it anymore I'm just sick of it. We weren't having this problem before we moved to fibre. It's not up to me to set it I'm not an engineer 🙄

  • BunnySuicida Martin S Dixon 💙 ART CALLUX (@BunnySuicida) reported

    Hello, @Plusnet. I live in the S75 postcode and have no internet access since this morning. Is there a larger outage in the area?

  • vaelfonia Vael 🏳️‍⚧️ (@vaelfonia) reported

    Oh boy, BT are shutting down 3G networking for EE, Plusnet and BT Mobile. And they want to axe 2G by the end of this decade too. So now apparently a 4G phone will lose signal immediately once someone goes into a really bad zone from 2023 onwards **** off BT

  • RickBrack4 RickBrack (@RickBrack4) reported

    @Plusnet your customer services really need an overhaul. Ordered broadband many weeks ago. Still without service partly due to your internal systems seemingly in chaos. Wished we’d gone elsewhere

  • HM_Dec90 Holly (@HM_Dec90) reported

    @plusnet I can't see help on the website... Blue light is on my route, but my devices are unable to pick up the WiFi - not even showing as an option. All was fine yesterday so it can't be every single device 💭 what do you suggest?

  • claudianvm Claudia (@claudianvm) reported

    @DamienneRice It’s bad. So is plusnet.

  • jonbarony John Barony (@jonbarony) reported

    @Plusnet @Ofcom Plusnet offer new customers unlimited fibre 36Mb for new customers 21.95 for 18 nth contract. All i’m offered to upgrade as an existing customer is 29.99 shocking Plusnet customer service

  • emrellis em (@emrellis) reported

    @Plusnet I’ve already sent a complaint but I won’t expect to get much from it

  • angelajyoung Angela J Young (@angelajyoung) reported

    @Plusnet why do I keep getting buffering issues every couple of minutes when my download speeds are showing as good?

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @Plusnet What the hell is going on with your service? Connection is constantly disappearing. Can you get this fixed once and for all? People are paying you money for what??