Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Stark (she/her) Available for work
(@HelloAnnaStark) reported
Hi @Plusnet , I’ve been trying to communicate with you for the last few days and I can’t manage. I have an emergency please contact me.
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Tom
(@tbobeverest) reported
@plusnethelp hey, I need to call an international freephone (00800) number from a Plusnet landline but can’t find call charges anywhere. Can you help?
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Penny Waller
(@pitstopproperty) reported
@Plusnet trying to cancel my account. Been on hold for 17 minutes so far. Doesn’t make me want to come back! 🤨
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Phil Scowcroft
(@philscowcroft) reported
@tweetd99 @LozzaFox Plusnet. Never had a problem. Few billing queries but for internet and stability, can't fault them.
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Marc Blackie
(@LordBlackstock) reported
@plusnethelp Hello been waiting over two months for my Plusnet rewards card. Feel tricked into going with your service when switching. No response to numerous emails. I have sent you a PM please can you respond today @Plusnet
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💕Elle J 💕#JustSaying
(@ejames500) reported
@Plusnet @plusnethelp can anyone help me?
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Stu Wilson
(@_StuartWilson_) reported
@plusnethelp @Plusnet are you going to keep leaving us with substandard service and expect payment?? Fix the issues we have had since installation not ignore them and bury it. I have never had so much drama with any internet company in the last 17 years!!
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Martin Gilmour
(@MartinGilmour29) reported
@Plusnet our new service with you started today and we have not router box, your online chat function is no use and can’t get through on the phone, can someone help please 😩
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Gideon Summerfield
(@gidster3000) reported
@Plusnet always singing your praises on Nextdoor and elsewhere for service but had to give up today after listening to hold music for 15mins. Chat directed me to phone, so don't know what to do
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Adam Finnegan ☘
(@Adam_MHU) reported
@plusnethelp hi plusnet. I need some help. Can you please contact me?