Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rosalyn Newis
(@NewisRosalyn) reported
@umber_statement @Plusnet These phone companies all seem to be rubbish at sorting out what should be a standard process and apparently want to make money off people during the worst of times. Sadmin made harder.
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Karolina Throssell (karolina@iden.global)
(@Campaign_me) reported
Avoid @Plusnet if you want internet. We've been having probs since start and now zero internet for two days but compensation only kicks in after 3 days no internet. If I want to cancel the useless contract, it will cost me £180! What a joke! #technology
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Glint Media
(@GlintMedia) reported
@Plusnet "Great value broadband, award-winning customer service, for just £22.99 a month?" So far, too good to be true 🙄 - have sent a DM
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Frankie
(@frankiegilman) reported
@umber_statement @Plusnet This is absolutely awful, I'm so sorry x
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Grace
(@gracejx127) reported
@Plusnet we have just had our router and we are trying to set it up but it says no internet and login required?
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Carolanne
(@Haleb_4_ever) reported
@Plusnet please fix you'd WiFi issues. Ours has been going off and on for the past few weeks and just, disconnecting randomly. I've tried Dming you and, have had no response
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skeir
(@Skeir_73) reported
@Plusnet Thanks. Thats exactly what i wanted and was told this wasn't possible which annoyed me as I am a loyal customer with 3x sim only deals with u and my fibre broadband, and I wanted 2 of the 3 sim only deals added to this and was told that would not be possible.
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Tim
(@rillion9) reported
@Plusnet WHY HAVE I GOT NO MOBILE INTERNET? YOU'VE JUST TAKEN A MONTHLY PAY, I HAVE NOT GONE OVER MY DATA ALLOWANCE NOW OR LAST MONTH, SO WHAT'S THE PROBLEM????
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richie lennon
(@littlerich27) reported
@Plusnet you really are the worst internet provider. As of tomorrow I'm cancelling my service with you. Awful awful awful. 0/10
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Simon Paulton
(@Psymonkee) reported
Another day, another problem with @Plusnet Internet connections. If you're looking for a new isp then I'd suggest looking elsewhere.