Plusnet Outage Report in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Sunderland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Washington.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	20 days ago
Newcastle upon Tyne	Internet	20 days ago
Sunderland	Internet	29 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	2 months ago
Washington	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 6 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  Outdoorsey (@2012neil2012) reported 7 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Joanne Emerson (@remenos) reported 12 minutes ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

• 
  John Adams (@Johnad25) reported 16 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  John Adams (@Johnad25) reported 20 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  deen purss (@Marawee00) reported 4 minutes ago

  @Plusnet Internet is not working so annoying

• 
  Richard Phillips (@Riphilli53) reported 6 minutes ago from Deal, England

  @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

• 
  James Sharp (@drumting) reported 9 minutes ago

  Massive @Plusnet outage in Devon, expected to be down until 6pm today 🙄

• 
  Grace Smith (@gracemaggysmith) reported 10 minutes ago

  Who’s a good internet provider, I pay mental amounts at @Plusnet for it to never work and support to tell me to spend months testing channels or that “doesn’t work well with Apple devices”

• 
  Derek Jones (@djones1509) reported 12 minutes ago

  Just to add: The £10.99 credit is a good will gesture. The £19.99 line rental credit made by the previous (third) agent wasn't as it was owed to me, hence the reason for my previous tweet. Hopefully, the retraining will sort out these issues. #plusnet

• 
  100% not a tory (@boxedwine_) reported 17 minutes ago

  I've resorted to flirting with the plusnet customer services guy. That's how starved I am

• 
  Romina Martinez (@romina_m2705) reported 20 minutes ago

  @Plusnet my internet ever since we signed up to you will never play any streaming app such as Netflix or Disney+ I get about 1 second streaming before the wheel of death again. Internet speed too low to stream always comes up. Unacceptable. Paying for a service but not provided.

• 
  Dancer in the Void🕷 (@Cabbidges) reported 20 minutes ago

  @Roadwarrior29 @EE @Plusnet I lay at night cold as cold and poor as poor on foam rubber cast off from someone's yacht and smelled of mould. Shall I continue?

• 
  David lewis (@David___Lewis) reported 22 minutes ago

  Well @Plusnet is totally useless So many crap companies it gets depressing

• 
  #OPEN to work from 9th Dec 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@richard0ren) reported 23 minutes ago

  @Sarah_May1 Only ever been EE for me, with Plusnet more recently who use that network, £11 for 11GB data meant I could stream Spotify to and from work 3 hour round trip, pre covid