Plusnet Outage Report in Sunderland, England

The latest reports from users having issues in Sunderland come from postal codes DH4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Sunderland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Washington.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	11 days ago
Newcastle upon Tyne	Internet	11 days ago
Sunderland	Internet	21 days ago
Newcastle upon Tyne	Internet	one month ago
Newcastle upon Tyne	Internet	one month ago
Washington	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• John Adams (@Johnad25) reported 7 seconds ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• John Adams (@Johnad25) reported 19 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Cliff 💙 (the day the music died) Lawson (@1903wrightflyer) reported 4 minutes ago

  Thank you to the people at Plusnet for resolving the email problem after 6 days. Finally email is flowing again!

• Marcus Green (@HelloFromMarcus) reported 6 minutes ago

  @GamblerWelsh @Plusnet @SartorialThug The thug would invoke the proper ways of dealing with miscreant ISP's, but this is a Sheffield problem, not Nottingham.

• Plusnet (@Plusnet) reported 7 minutes ago

  @Roj78 Thanks for getting back to me Roger. I've run a scan and a new wireless channel has been selected as a result. Can you please let me know how you get on with this and we'll give further support, if needed. -Tony Plusnet Sheffield

• grazza98 (@thesavagist68) reported 9 minutes ago

  @plusnet wtf is going on with your service it cuts out at least 5 times a day. Reboot fail.. So poor lately

• Roger Cook (@Roj78) reported 9 minutes ago

  @Plusnet Hi guys, you recently sorted an issue out here for me. Thank you. I still have poor connectivity (#WiFi) in a few of rooms in my flat. Could that be the #Router? Eg. Without #WiFi, my phone on data is lightening; with it stutters. Thanks in advance. Roger

• julie hunt (@juliehunt1953) reported 10 minutes ago

  @Plusnet For nearly 6 days now, I've been unable to send emails. This is really not good enough, and so unlike the gokd service I normally receive. This is getting urgent now. When will the problem be fixed?

• Pete Nolan (@nojo1973) reported 12 minutes ago

  @Plusnet how do I cancel my bt sport app please? There's no way to do it online !!!

• Robert Jackson (@Robert58585858) reported 12 minutes ago

  @HelloFromMarcus @Plusnet Oh struth! I didn't get that ... just a call from talktalk after I was up and running fine with the new saying "think we found the problem".

• SleepyPenguin (@SleepyPenguin1) reported 13 minutes ago

  @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

• Leigh (@LeighLanson) reported 17 minutes ago

  @Plusnet so I've had an engineer out a few days ago. broadband is down again. I was told my line is fine it must be a problem with the router.