Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Daniel
(@anunknowncomic) reported
@Plusnet We’ve been on hold to your customer services for a good while, would it be possible to send us a new router? Thank you.
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Jane Bache
(@janebache) reported
@Plusnet Hi there, just had an email saying my bill for this month is £47.54 but I renewed on contract on 04/07/22 at £24.99/month - can you help?
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Kris
(@Kris08860201) reported
@Plusnet I am your mobile customer, I am getting lots of unwanted calls in Chinese speaking about Royal Mail - here is the numbers 0745401852 & 07949 734217 - can you help! It’s very annoying and very disturbing!
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𝟎𝟒
(@4EVRDIZZY) reported
my wifi has to be the worlds worst connection @Plusnet
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Sam
(@someothersam) reported
After ~2 weeks of inconsistent internet with poor speeds. @Plusnet are now leaving us without ANY during prime time (estimated until 21:45pm). This is at least the 3rd time we’ve had major problems with their service. “We’ll do you proud” couldn’t be further from the truth.
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number 9
(@bryan_holder) reported
@Plusnet outage at wv6 7nq any news ?
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magnayn, Esq. 🛑
(@magnayn) reported
@charlesarthur I'm not even on a 'good' deal anymore - plusnet do 7Gb+unltd calls at £6/mo 30-day rolling (!) Virgin still think they have the monopoly on ultra-fast BB, and wanted £53/mo. Comparable service is £16/mo on 5G. Deals are out there...
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GMagpie
(@GMagpie11) reported
@AngelaRayner @CWUnews Gawd - BT is a private company. It's a big company & owns a number of subsidiaries- EE. Plusnet etc. Much of BT's work is for corporates. These are private sector workers. But if it makes you feel important, you keep criticising & ignoring the real issues in your own party
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Warren Evans
(@pastorwazza) reported
Shocking service by @Plusnet poor service, held on phone 4 over an hour & told they had resolved an issue, checked 3 times then by their own admission & error they sent 2 a debt that doesn’t exist 2 a debt company. Promised to call & no response - then told this wasn’t uncommon?
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!