Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Peterlee and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🍕 SE7EN_SC 🍕
(@Se7Ni) reported
@32bitwitch @Plusnet oh damn, i did wonder if you were coming back :(
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Crypto Newbie UK
(@newbie_uk) reported
@Plusnet hi is there a broadband issue in cornwall as we have no connection and us flashing orange and red . Please advise asap
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claudem1cel © 🌈 🇪🇺 🇺🇦
(@claudemmx2) reported
@drpoco They no that also had a problem with @Plusnet got Pac code moved to 3 but they tried charging me for using dead Sim in April
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Plusnet
(@Plusnet) reported
@WhoPotterVian try. The complaint case handler, Alex, will be in touch once the new router arrives to check whether this has resolved the problem. Regards, Emily Plusnet Leeds 🌞
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💙 Nigel 💙 (Sarcoid Warrior)
(@DJ_Mixmeister) reported
@Plusnet 66mb is crap now in these times, while everyone else are in triple digit speeds
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Sara Harrison
(@EslovesCee) reported
@OpenreachHelp Sadly Plusnet have not been informed of this power outage in fact we usually tell them. I work from home and have very little data left on my contract, batteries need replacing regularly and consistently until a permanent fix is made. It's 2022 we should not have to beg for a fix
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Rob C
(@Rob_C_London) reported
Can anyone @Plusnet PLEASE contact me? I’ve had no phone signal since yesterday afternoon. I’ve asked on the community pages and messenger but it all seems to be falling on deaf ears. I can’t call - even though I have home Wi-Fi
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josh williams
(@joshwil88001786) reported
@Plusnet fix your ******* wifi it’s ******* appalling
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HeatherB 🇺🇦🙏🏻
(@HeatherBo60) reported
@Plusnet , as you've just increased the price of my broadband rental, do you think you could possibly... if it's not too much to expect... deliver on service? (Sorry for the sarky tone, but.....it's really awful )
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Richard Diliberto
(@RichDiliberto1) reported
@Plusnet Advertising new customer contracts at £23.99 per month yet you’ve increased my charge from £24.99 to £27.45, 6 months into my 18 month contract. This to be seems both deceiving & unfair. Your ethics are poor especially during a rising energy costs crisis!