Plusnet Outage Report in Sunderland, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes DH4 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 20 days ago |
|
Newcastle upon Tyne
|
Internet | 20 days ago |
|
Sunderland
|
Internet | 29 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
|
Washington
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
John Adams (@Johnad25) reported from Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, EnglandHas your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
-
Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan! McKee - housewives favourite (@danieljmckee) reported@RodHardpan I can’t recommend one but I’d avoid plusnet. Everybody I know with them in the greater Manchester area is having problems with the signal just cutting out
-
Shep The Great {parody} (@ultraman_ginger) reported@scribbles78 Plusnet are as straightforwardly okay as you can expect. Signal is up and down, but generally good. Never go with Virgin unless you can face being on the phone with them for 12 hours every time there's the slightest issue. TalkTalk are also evil.
-
Jamsie (@Jamsie) reported@Digital_MW Evening gorgeous, you got any opinions on virtual network owners (tesco / Plusnet / VOXI) running on the main operators networks (o2/EE/Voda) they offer MUCH cheaper monthly rates with more data compared to the actual network owners.
-
Paul Nichol (@peeblesrunner) reported@plusnet having just renewed by contract with you to get FTTP I am disappointed that you want to now crank it up by 14.4%. Especially since inflation is going down and therefore your costs for the next 12 months with be lower than the Dec rate. Very poor IMHO!
-
Caryanne (@Grumpcake) reported@Plusnet hello, started a correspondence via DM yesterday, concerning our problematic Internet and last I heard from one of your team was last night. I guess shift ended. Can someone tell me when someone will be able to fix problem.
-
Sasquatch79 (@napoleondynorod) reported@pipmadeley @Plusnet Ahhh so it drops repeatedly?? I thought it was dropping completely for that period..i'd still say its an exchange issue though,possibly switching traffic around during low demand times
-
Janice Barrett (@Jaundice66) reported@Plusnet Utterly insane service. The only way to cancel your contract is by PHONE in this day & age??!!! coz of security???? So no one could impersonate me on the phone but they could use the same security details to do so online so that’s “unsafe”. V rude too! Good riddance
-
Andy Johnson (@solarwrath) reported@Plusnet my broadband service has been down since yesterday morning (was reported yesterday). How do I get an update on the fault?
-
Millar Millar (@MarkMillarx889) reported@Plusnet I can't see how you can request payment when a service has not even been provided one day during the contract.
-
Hartley Robinson (@HartleyRobinso6) reported@Plusnet I have just now found out that you havr badly, badly let down a family member. I need to discuss this with you now.