Plusnet outages and service status in Sunderland, England
Why is my Plusnet service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 21 days ago |
|
Newcastle upon Tyne
|
Internet | 21 days ago |
|
Sunderland
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
John Adams (@Johnad25) reported from Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Ravensgate Arms (@RavensgateArms) reported@Plusnet we’re still waiting four our new router and can never seem to get through on the phones. Can someone get back to us and let us know it’s on its way please?
-
GarfieldTheCat (@GarfieldTheCa15) reported@Plusnet I've had an email saying my home phone service is active, does that also mean the broadband service shpuld be live as well?
-
jonathan dyson (@dyson_jonathan) reportedWhy has my inter et gone down @Plusnet
-
angel 9🌸eva🌸💕🇨🇦🏴🇬🇧🇺🇸 (@eva_angel9) reported@keldaaa I’m with plusnet been with them for years great service and under £30 a month. Also there is now Zoom that lm told is a good one fibre broadband also under £30
-
Mark (@markfaulkner67) reported@Plusnet 30days no broadband, 3 engineer no shows, several people saying they are taking personal responsibility. Lastest support ticket 222045303 says linefault. How, perfectly fine before you took over. Don’t ask me to DM anybody. Just get it sorted. I would be embarrassed.
-
Mark Jones 🇺🇦 (@MarkJon80194532) reported@Plusnet I am trying to set up a new email mailbox but when I click to manage my email, it takes me the billing and payments page. It does this if I try to go through the help pages too. Is there a problem with accessing this page? Thanks
-
Plusnet (@Plusnet) reported@911Amelia I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
-
Mr_MacYagi (@MMacyagi) reported@Plusnet 24 hours the internet and phone has been down in the Gainsborough area.
-
Charlotte (@Charlotte_Basil) reported@Plusnet Hello, is there an outage in Bournemouth area? Internet stopped to work around 9.30am. Please, advise!!!
-
BARKINGMAD BETS (@BarkingmadBets) reported@Plusnet messaged and tweeted all day. Service restricted went to pay £28.99 but within an hour its jumped up too £72???? Can you please respond to me on here or on my DM that I have sent over. Need Internet back on. Stuck at home with COVID. THANKS