Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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@Alsainthunt
(@ASainthunt) reported
@Plusnet phoneline and internet not working at LL181HS 14
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ZoFlo 🇬🇧🏴
(@ZoFlo70) reported
@Plusnet @bbcbitesize Not if you don’t provide internet it’s been down over an hour 😡😡😡
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Gwyn Davies
(@Gwyndavies1) reported
@TonyCheetham1 @Plusnet Hi Tony.... Just got off the phone to Plusnet... There’s a problem with the service in our area and it’s estimated to be back up by 6:30 tonight...
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Sheridan Birtwistle
(@twwooer) reported
@Plusnet contract renewal for my 88 year-old Mum too expensive at £29.99/month for 10Mb plus inclusive calls. Switching to @NOWTV broadband at £18/month for same deal. Do we need to inform you officially to terminate? Thank you
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Fred
(@fatboyfred) reported
@OpenreachHelp Yet another 72hrs of being fobbed off by Plusnet and Openreach. Approximately Openreach identified an issue on 13th December but still have not resolved it. @plusnethelp @Plusnet seem to think help means sending a standard email requesting I wait for update for another 48hrs
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Gwyn Davies
(@Gwyndavies1) reported
@TonyCheetham1 @Plusnet Mines down too in Prestatyn..! I’m on the phone to them now, been in a queue for 25mins still no answer..!
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Antnello
(@Antonel58982078) reported
@plusnethelp switched from the 8th january but not router been delivered as of today. Not router= no broadband = not work. Never experienced such unprofessionalism how can you post router 2 days before activation on normal delivery in such time. bad start #badservice #plusnet
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CyclingBelinda
(@CyclingBelinda) reported
Hello @Plusnet, my internet connection has been really bad in the last few weeks. I'm a long standing customer and usually find it really reliable. Please advise... @plusnethelp
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John Paynter
(@JohnPaynter1970) reported
@Markgsparrow @BenedictMPWhite Well we did that. Trouble is when companies splinter they tend to reform into larger entities or failing that they create other companies to maintain that illusion of choice. As an example that lovely little local Yorkshire outfit Plusnet is just BT with a flat cap on.
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Keith Corrigan
(@keithjcorrigan) reported
@plusnethelp @SimonCSinclair I wouldn’t bother, I’ve had the same shocking experience and after trying the bits sent to me via a message it’s still the same. Plusnet surely can’t be Everyone else’s problem........... too many people with the same issue!!