Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Washington, Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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PMD75
(@75pmd) reported
@plusnethelp @Plusnet Just called your customer service no. "Push 1 if you'd like to speak to someone. If not, thanks for calling" Pushes 1. Phone hangs up. Why would I call customer services? Not to listen to a recorded message.
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Brighteyes
(@Holdstk) reported
For @Plusnet Fleur in Customer Services not only has the tech know how, which is a given, but is patience & curticy personified when dealing with a technophobe.
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samantha stanton
(@sambridgman72) reported
Come on @Plusnet your Internet is awful tonight!
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Joe Adam bibby
(@JoeAdambibby3) reported
It wont connect using the IP address, It has been connected to the university (Glide)WIFI before however I took it home and now its (SSID) is showing as PLUSNET-32M7. I have attempted a full reset however I don't think I've done it right could you please help me. Thanks Joe
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dr.mabuse
(@dr_mabuse1985) reported
@Plusnet hey plusnet I still haven't received sim card from despite you porting my number from prev supplier. Thanks for that I have now had no service for 2 days
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Andy Peace
(@AndyPeace316) reported
@Plusnet @plusnethelp We REALLY need a solution please. I've spoken to two agents today, both have walked me through the same advice, nothing has helped. We have VERY poor broadband. It's intermittent and slow when on. I have 3 boys needing to do to schoolwork...(cont)
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H E L L O I M N I K 🖍
(@HelloNikDesign) reported
@TimGander @virginmedia But I will say, even though Plusnet are on a BT line, they are good - I went to them about a new customer deal as an existing customer and they gave it to me, so swings and roundabouts
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Rob Bunting
(@BuntingsWorld) reported
@JHow989 @Plusnet @plusnethelp Best thing I ever did was get on BT. Full control over it. What the companies tend to do is only release a smaller bandwidth to each customer, more you pay more bandwidth you get. Hence getting shitty WiFi from plus net /talk talk etc.
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Biro Basher
(@birobasher) reported
@plusnethelp Problems accessing Plusnet mobile account. Isn't recognising either password, email or phone number (doesn't say which is wrong)
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Jamie 💙
(@w1bble) reported
@SPCoulson @Plusnet spoofed numbers are still spoofed numbers, no UK telco bothers to stop or prevent them and blocking is (as always) a whack a mole problem.