Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Davids
(@EricDav25) reported
@Plusnet broadband is down and has been since yesterday morning, it came back for a bit but is now supposed to fixed by tomorrow evening… I’ve DMd you my user name as you seem to insist everyone does. Why is there no note on your website about this fiasco?
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🟣paul campbell
(@paulghosts8) reported
@Plusnet hi plusnet my broadband have been of from last night any way you can fix this for me to get it back on
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Plusnet
(@Plusnet) reported
@Jadehu91 Hi Jade, Friday some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Sammy- Team Sheffield
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Dan
(@Dan11929503) reported
@Plusnet #Plusnet Broadband down for a considerable amount of time, any updates regards fix?
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milkybar
(@milkybar8) reported
@Plusnet I have text you, and there’s an local incident that’s going to take 2 days to fix, really ? 2 days ? So no service means I get a refund for these days right ?
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Jamie
(@hissingandbeeps) reported
.@Plusnet internet still down, is there going to be an update on what’s happening at some point? If it’s still down on Tuesday when everyone goes back to work you’re going to have a lot more complaints. #plusnet
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Micky Welsh
(@MickyWelsh_) reported
@Daftdruers We're on TalkTalk now, never had a problem with then in years, but PlusNet is nearly a tenner a month cheaper. Can't get Virgin diwn our way, but I'll have a look into EE thanks
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Casey Lou
(@CaseyLouKing) reported
@Plusnet it seems as though your Internet outage is still ongoing, my Internet has dropped out repeatedly since Friday mornings outage. I've contacted customer service but they detect no issues with my end... hopefully you can get things to work properly again soon.
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07572 062112
(@paulied75) reported
Please answer my phone call customer service @Plusnet or at least tell me how long i'll be waiting. 15 mins and counting
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Katie Mason-Mara
(@masonmara1) reported
@Plusnet Please can you tell me if I am able to terminate my contract?