Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Thom Crabbe
(@thom_crabbe) reported
@Plusnet My WiFi has been down for 12 hours. I've tried all the suggested troubleshoots and your phone helpline is out of operation. Please advise. Thank you.
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Steve Richer
(@steve_r_music) reported
@Plusnet hi! In last few days speed has dropped from 43Mbps to between 2 and 5, plus the service disconnects now and then as well. Any idea what might be causing it?
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Wendy Jefferson
(@wendyk1501) reported
Toothgate ok ish, New Years watergate fixed with no further issues. Plusnet, internet, Wi-Fi etc sorted. However I now have mice/rats living under the bath **** knows how they got in. If they used the loo and didn’t poop on the floor that would be great 👍🏻🙄#anotherproblem #next
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Caroline Cousins 🌸Ⓥ - Inner Transformation Coach
(@quantumhealer1) reported
@Plusnet are there any problems with the BH25 area? My internet is on and off constantly this afternoon. Really odd.
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Pablo
(@Pablo74761166) reported
@Plusnet been having problems with broadband speed and was told last year that I new router was becoming available but as yet I have not received one...can you help?
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karen howlett
(@ayley26) reported
@Plusnet Can we get a new router? It dropped out again last night for a minute or two, our router is old. If it's a continuous problem with Plusnet,then maybe it's time for a change. We are the only ones in our street.
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Philip Sampson
(@Phil_Sampson46) reported
@Plusnet as a existing customer am I able to get the new hub that come out?
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Clinical Educator
(@ClinicalEducat2) reported
@Plusnet i want to cancel my contract please
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Plusnet
(@Plusnet) reported
@ailsabcd To let us know about cancelling, you'll need to speak to our Retentions Team who are available on 0800 432 0200 and choose option 1, 5, 3. Or you can call the direct line for Customer Option Team on 0800 013 2632 and choose option 3 then 5. - Curtis, Plusnet Sheffield 4/4
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Richard Lord
(@Rix000) reported
@Plusnet Eee, ta fer yer prompt reply. Ow long der yer reckon yowl bi announcin'? Av bin a customer ov Plusnet fer nigh on 20 yeers an' I reely don't want ter go elsewhere. But if PN can't offer mi a eff tee tee pee connexshun when it's availibull 'am gunna jump ter then as can.