Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Peterlee and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@stagetechuk know if there are still any problems on your side. Regards, Emily Plusnet Leeds 🌞
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Benjamin Wajdner
(@BenjaminWajdner) reported
@Plusnet Hi, I would like to buy a friend some extra data as a one-off to help them out. Can you advise how I do this, please? Thanks (NB. They are a PlusNet customer, I am not)
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Plusnet
(@Plusnet) reported
@WhoPotterVian try. The complaint case handler, Alex, will be in touch once the new router arrives to check whether this has resolved the problem. Regards, Emily Plusnet Leeds 🌞
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Danny Johnson
(@DanTheUnitedFan) reported
@newbie_uk @Plusnet Same issue. Devices will show Wifi connected but “No Internet Connection”
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Plusnet
(@Plusnet) reported
@macronencer No worries Mike, sorry that option wasn't clearly labelled. Can you let me know if that's managed to solve that problem for you and if it hasn't I'll look further into this for you. -Tony Plusnet Sheffield
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Sara Harrison
(@EslovesCee) reported
@OpenreachHelp Sadly Plusnet have not been informed of this power outage in fact we usually tell them. I work from home and have very little data left on my contract, batteries need replacing regularly and consistently until a permanent fix is made. It's 2022 we should not have to beg for a fix
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Sebby Dogg
(@SebbyDogg) reported
@Plusnet is your website down?
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JDC
(@292CAN) reported
@Ofcom Please will you investigate @plusnet. After 8 days of no mobile service, @plusnet #CustomerService told me they had been briefed to tell customers anything to get us off the phone. This is nothing short of #lying.
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Plusnet
(@Plusnet) reported
@silidt Hi there Si and I hope you're doing OK, we did experience a brief outage on our mobile network around the time you messaged us, that's now fixed but I'm really sorry for any disruption that caused. Please do get back to me if there's still an issue - Adam - Plusnet Sheffield
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Chunder Puppy
(@devon2001) reported
@Plusnet Hi, how do I claim for a 2 day outage of broadband please?