Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 19 days ago |
|
Newcastle upon Tyne
|
Internet | 19 days ago |
|
Sunderland
|
Internet | 28 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Washington
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Joanne Emerson (@remenos) reported from Sherburn Hill, England@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, EnglandHas your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams (@Johnad25) reported from Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, EnglandDon’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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LunarSlayer | Lily (@NavaronePage69) reportedFinally time to sleep I think. Been at WiFi all day and I can confirm, I won't be recommending plusnet to anyone this is stupid and I hate being this anxious and angry over a plastic box with a blinky light. Gonna be a big girl and phone them, and get it sorted then
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LunarSlayer | Lily (@NavaronePage69) reportedPlusnet automated support line: hi the fastest way to contact us is via text Me: oh damn that's great *sends text* Plusnet: we will get back to you in 15 minutes and will be calling you
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Noakesy (@chrisnoakesy) reported@Plusnet and news on when the Broadband issue will be fixed in the RH12 area? You coped well during Covid but this is like going back to the 1980s?
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⚫ #3.5% 💙 #FBPA #JohnsonOut (@thespeewah0126) reported@nw_nicholas @Plusnet Maybe you’ll be lucky enough to get a call from someone claiming to be from Virgin Media? I’ve had them on an almost daily basis for the last couple of weeks. He and, occasionally she, even offered to help me with my computer settings!
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Tony (@thisistonyo) reported@Plusnet No broadband this morning NE418EX, is that a local power issue, or likely an issue with my router, thanks
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Miss Savin (@MissSavin_Geo) reported@Plusnet do you have outage issues in Hastings? My Nan is currently without her phone and lifeline!
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Andy Cole (@AndyJCole65) reported@Plusnet my broadband has been down since storm Arwen apart from a brief time this morning. I haven't reported this because I think its due a local power failure (LA12 7DD), do you have any forecast for a repair?
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The Boosted Spaghetti Monster (@SpagFlying) reported@Lesism Is there no chat option on their website? My human alter ego is with Plusnet sim only. 30 day contract 6gb pm for £6 as a Plusnet broadband customer. It is on EE network so excellent coverage. I have no affiliation with them.
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Ali Parry (@AliParry83) reported@Plusnet Hi, I have tweeted and dm'd you following an issue with my Internet. Please can you look into this tomorrow. I was told to dm you directly today but unfortunately have yet to have a response. Many thanks
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Rupert wilson (@Oxfordite) reported@nw_nicholas @Plusnet Checked your wifi or your Internet connection? How old is the router? What fault do Plusnet suggest is occurring? Eg. REIN? Is speed up/down the issue? Do you monitor this to see if it is linked to weather (such as rain getting in to BT junction boxes)?