Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Peterlee and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Allan 'Azrall' Bott
(@Azrall) reported
Anyone have issues with switching Broadband to @Plusnet ? In particular, them setting up your connection and just not sending you hardware?
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The sound of your Scream, is like sweet music
(@cjc_cj) reported
@writer_paula @Plusnet had similar issues thankfully my phone takes 2 sim cards so i got an extra pay as you go for emergencies if the O2 tower goes down.
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Alex Wilson
(@adjwilson) reported
@Plusnet Hello. Last year we were promised a Hub2 by one of your operators but it never arrived. Could I please follow-up on this? Thanks
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The Dodo Micropub
(@thedodomicropub) reported
Thanks to @Plusnet we have had no broadband since yesterday. Absolute **** show. We can still operate thanks to Izettle & O2 3G but it’s a massive inconvenience. We’re stock taking with pen & paper. Sigh. Bear with. Hopefully back to normal tomorrow. Fuming! 🤬 Waste of morning!
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Shahid Delair
(@delair_s) reported
@Plusnet shocking service, just found out my credit has been affected by a contract taken out on a SIM several years ago at a pound after a few years I found out I owed money but was never contacted at the time I payed it off and cancelled again same thing WTH never used the SIM.
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Steve Lillie
(@SteveArtyPerson) reported
@writer_paula @Plusnet I’ve got the same problem with my Plusnet mobile coverage, no signal for days. No way to contact @Plusnet
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Al
(@Alex21121412) reported
@Plusnet 2nd day still no internet and no help
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Giovanni
(@GiovanniSW6) reported
@virginmedia SW17 loads of providers in our area we don’t need to keep this crap service from VM. BT/EE/NOW/PLUSNET/SKY/TALK/VODAFONE plus more in #SW17 #virginmedia
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Plusnet
(@Plusnet) reported
@Nanafriar I'm so sorry that it's not working out for us but I hope we can get you on-board with Plusnet in the end 🤞 Just to let you know that I've sent you a DM and I hope to hear back from you 👍 - James in Sheffield
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Stu🟥⬜⬛
(@StuTheChef_) reported
@Plusnet hi, you upgraded my data recently and I've had limited coverage since. I'm a new customer and this is the second issue in two months,