Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@scousemanblue Some offer wireless routers running on 4G/ 5G which wouldn't require a fixed line. A full fibre service also doesn't require a traditional phone line, but unfortunately this isn't a product we offer just yet! - Cal, Plusnet Leeds
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Neil Crossley
(@crushercrossley) reported
Hey @Plusnet I rang @e_emobile today to get a better sim-only mobile contract. Mentioned your great deals and they told me you only do 2G, not 4G, as you piggyback their network. Is this true?!
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Barry Kislingbury
(@B_Kislingbury) reported
@Plusnet Hi, I received my new sim yesterday, installed it today as you said it was active but it seems it is not as cant send messages or make calls, it says I am not registered on the network. Also, when applying I gave you my PAC to swap my number (VUK280577), not done either
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Julie Grigg
(@JulieGrigg1) reported
@Plusnet come on what’s with the appalling service late night?? This is not what we pay for
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Su Lacy
(@woolcycle) reported
@Plusnet Hi again Anoush. SIM removal and reinsertion hasn't helped either. I'm just in the house using WiFi for Twitter (also Plusnet - went down in powercut but came back on ok).
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Sarah Long
(@LongMum2021) reported
@Plusnet I have rarely had any network coverage from plusnet since I joined in September. Can I cancel my contract early?
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Melvin Dean
(@MelvinDean13) reported
@Plusnet getting issues with login on your website just keep saying still loading dont say any. Issues in service status I've never seen that being used when even not possible to login. Tried on android phone and ipad same on both. Thks, Dean
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graham cheetham
(@graham_cheetham) reported
am i just another customer ripped off by plusnet broadband £50.00 voucher deal that doesn,t seem to existed except sparingly
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Plusnet
(@Plusnet) reported
@luismmadeira Hi Luis, Apologies for the delay in getting back to you. I'm sorry to see that you're having problems with your Plusnet mobile signal - we would indeed expect it to be similar to the EE signal unless the EE is over 5G. Please send me the following over
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Rudolf Hucker
(@DelbertA5) reported
@Plusnet another great interaction with your call centre - this is why I cannot be arsed to move - broadband may well be £1 a month cheaper but hey for £12 pa to be able to speak to a human - who recognises issue and has authority to sort