Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Squ
(@Squ_38) reported
1/6 @Plusnet @plusnethelp My Plusnet account is totally messed! Billing has been a shambles for the duration of the last contract, with the last 2 bills charging for services long since cancelled. Complaint raised but told you can't raise new bill until 2 wks fm 17/9 (217280228).
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Debs Shipley
(@RainbowsEnd69) reported
@Plusnet Plusnet is NOT Fine in my area. Been down for hours. We work from home. Look on other page (eating my limited data) and it says down since 12.40. Plusnet don't seem to know this. Not happy time to move.
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
The slow response to fix shows Plusnet has no night cover in case of emergencies. So guess everyone has to wait until 9am or something to get action? Other people up n down the UK have same problem, can't authenticate with BT to get net access.
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Joanne
(@Mimejo) reported
@Plusnet Same issue here in Northern Ireland.
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Daniele Urania
(@uxentriko) reported
@Plusnet there is a huge internet outrage in the UK of your service and your site say it is all good!
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Tyler Allicock
(@tyler_allicock) reported
@plusnet Waking up to no internet when you're working from home is never a good thing and yes, we've restarted our router and our modem...
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Red White & Blue GC 🌸🌸🌸
(@solarwhite100) reported
@Archariess @AliParry83 @Plusnet Lots of people with similar problems, hope #plusnet sort it soon
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Ben Barber
(@BenBarberDP) reported
@Plusnet Hi, is Plusnet having a major outage? My router is showing as connected but no internet, and I see on Downdetector that a lot of people are reporting problems. And last night speeds were ~18Mbps and they are usually ~70.
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Karl Price
(@karlwr14) reported
@RainbowsEnd69 @Plusnet Mine's been down since roughly 12:50am. Router light is blue and everything says connected when logged into the admin settings. No joy.