Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Yetman
(@sarah_yetman) reported
@CraigPhilbrick @Plusnet Only it’s now gone and broken again...! #doh
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RP84
(@rp84) reported
@MartinSLewis @EE FTTC/VDSL 76Mbps. £30.39 a month inc. line rental. Not had an issue as yet. Was with @Plusnet but they wouldn't budge for even £1 a month to match.
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Will It Benny Hill?
(@WillItBennyHil1) reported
@Eldandoerino God knows nowa days, I mean the infrastructure is likely still owned by bt, but the service is definitely better with plusnet, i plan to switch back in 12 months time, bt just happened to be third cheapest for me this time round, talk talk 1st (no thanks) & sky can **** off & die
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Dr Matt Lewis
(@MattLewis) reported
@MartinSLewis Plusnet - fibre including landline for £26.99. Had it about 6 months. I continually switch between Plusnet and BT to get the new customer deal.
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Sandra Taylor
(@scot_in_suffolk) reported
So @Plusnet why is online chat or live chat not available? No one answers the phone, so what is a customer supposed to do now? Your broadband and WiFi is not fit for purpose, despite a new router and a purchased extender. Sort it out!
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Joe Caithness Mastering
(@JoeCaithness) reported
Getting very poor internet service from @Plusnet right now in Nottingham, anyone else having problems?
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John Hart
(@johnhart389) reported
@plusnethelp Yorkie6947 here. Internet TV Channels - getting error code BTP -15001. Mention was made few days ago that Plusnet still having issues with previous provider - was this over TV Service? Do I expect to receive a new YouView Box?
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jo
(@joeypoey) reported
@MartinSLewis Plusnet £23.99. No idea what speed but never had any problems. Used to have virgin and tv package but it was getting so expensive. We not have nowtv it’s so much cheaper.
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Stephen Boatright
(@sgbbow) reported
@Holunabell @Plusnet After an hour or so on the live chat 3 admitted that they have network issues in our area due to ongoing maintenance/development. Very reasonably they released us from our contract with no charge. We've had to go with EE who are the only company that gives good signal here 😬
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wookieofwales
(@pillpusheruk) reported
Just as as I head to do some late night online black Friday browsing plusnet connection goes nuts.. router lights flickering orange and won't go green.....not the time to go down with all this online shopping to do ..😡 #plusnet @plusnethelp @Plusnet