Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Julian from Marple
(@jules_wink) reported
@GiveMeSpace3 Separate out phone hardware vs service provider. Especially if buying refurb, it's usually cheaper to get sim-free phone and then sim-only contract. I use Plusnet, coverage and price is great but niggles like they don't support short code texts. Got last refurb phone from CEX
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Caro JH 🇬🇧🇳🇴🇺🇸🇨🇦🇮🇱🇸🇪🇩🇪🇺🇦
(@Farmo05) reported
@petemorristwit We used to have BT Broadband, but when costs shot thru the roof we went to PlusNet (believe a subsidiary of BT). We've never looked back. But can't advise on TV, but there are so many great streaming programmes now.
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🌠✩Lady✩Jemm✩🌠
(@FlossyJem) reported
@TalkTalk I used to work for both #BT and #sky currently in contract in #plusnet with no issues... your door to door sales ppl telling me I don't need to worry... erm.. im not paying for two broadband...
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Anthony Atkinson
(@Atkinson3424) reported
@Plusnet Hi I am a new customer but i dont know if i have made a mistake I placed the order on 10th received an email canceling my order on 16th so after i spoke to cs who said the order got stuck it but it will reset is this normal practice from Plusnet Have i made a big mistake
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Theo
(@MonkeyPhantom17) reported
@Plusnet My internet has been dropping on and off for two days, making work impossible. Your 'report a problem' broadband form is broken. There is nowhere in my account to find my landline number so I can use the automated text service. Please assist...
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Precious Nelson
(@jlews) reported
@Plusnet any updates on openreach incident IMT73825/22? Was supposed to be resolved by 13:16 but internet is still down. Is there a new estimated resolution time?
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Mark Oswald
(@Mestaae) reported
@Plusnet Nearly 48 hours later and still can't find out what's happening to my service after it was accidentally terminated during full fibre upgrade.
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debbie mace
(@debbie2478) reported
@Plusnet well Thankyou great not customer service , moved house today put order in 2 weeks ago waiting on connection. Rang up to be told oh no one put it through , it will be 2 weeks before connection. So had move to new town no internet which means no tv. Thanks for nothing !
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Maddie Forest🌲
(@ItsMaddiehbu) reported
@Plusnet hi, is there an outage in Bath? Our router has been out since yesterday morning, we’ve tried resetting, restarting, unplugging, turning it off for long periods of time etc etc etc. The one light is basically constantly orange/red, and the broadband light flashes red.
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Ian Pennock 🏴🍺⚽️🏁🏈 🏉🏎🏍
(@Ian_67) reported
Appalling customer service from @Plusnet. Took over my 83 year old mothers line and have cut her off from both phone & Internet. My sister has spent weeks phoning them and all they say is will be sorted this week. It’s not yet you keep taking DD @Ofcom