Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Povey
(@zooloopenguin22) reported
@Plusnet plusnet. Half the time our Internet is slow or choppy. And today..of all days when we're stuck at home. We have had no Internet for 3 and half hours. And your help advise...turn it off and on again 😑 unacceptable!!
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💜 𝒞𝒽𝒶𝓃 💜
(@XxChantoixX) reported
Why is my internet down again which worse because it’s Christmas @plusnet
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MrStrathmore #FBPE 🏳️🌈🏴🇪🇺🏳️⚧️
(@MrStrathmore) reported
@Plusnet What a service! You executed the PAC before I received my SIM, which hasn’t arrived (or the replacement) so now without phone since Mon. That’s a stupid procedure you have. I’d have been better waiting to give you the PAC but thought you’d know what you were doing.
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Plusnet
(@Plusnet) reported
@satinbea Hello, I am truly sorry to hear this. Please could you direct message a description of the issues you've received and your account username. We'd be happy to help in anyway we can. - Beth, Plusnet Sheffield
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Beverley Lamont
(@BeverleyGarvie) reported
@Plusnet hi our internet has been down for over an hour now, is there an issue in the EH22 area? Thanks
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Andrew Parsons
(@Parsons_AJ) reported
@Plusnet Hi guys. Had router (PlusNet 1) for a few months now as previous modem had failed. Constant dropouts and low speeds, have to constantly reconnect devices. Please fix!
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Plusnet
(@Plusnet) reported
@chrislaaa Hey Chris! I hope you're good :) We don't support short codes at the moment on Plusnet Mobile. I'm so sorry for any inconvenience this causes. Is there anything else I can help you with? Thanks Helen - Leeds
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saraj
(@sara_nash80) reported
@Plusnet The engineer is installing the new phone line . Please can you cancel the call divert that’s in place with immediate affect? I’m worried your office will have closed by the time the engineer has finished.
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saraj
(@sara_nash80) reported
@Plusnet The new phone line is being installed now. Please can you cancel the call divert immediately before you close for Christmas. Thanks
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Tim Wright
(@timmybanana) reported
@ClarkQuadGirls @Plusnet Both arranged by Plusnet. This has been going on for months. Last contact over a month ago when they agreed ro register a complaint. No further contact from them, breaching both timescale for resolution and also failure to acknowledge the complaint. But I can't break contract????