Plusnet Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Si
(@silidt) reported
@Plusnet Mobile phone problems. I can ring out but cannot receive from certain other providers. Plusnet Support number not working
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Damian Pocknell (He/Him)
(@PI_by_DP) reported
Day 15 since no access to my mobile phone number, texts and data when porting from @EE to @Plusnet mobile 😱 @Plusnet are sending no updates on when their problems will be fixed and when I call they have no clue to a fix or an alternative solution #UnhappyCustomer
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Glenn Shepherd
(@glennshep) reported
@DowndetectorUK Yep, down. Yet again. Can't make or receive mobile calls & their website's down too. It's a miracle I have BB. Done with @Plusnet. Never thought the day would come when @TalkTalk were a more attractive option
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DizziPixxi
(@DizziPixxi) reported
@A_Lansbury_Ltd @SkyUK I think that they’re all about the same, ie give us your money. It depends where you live regarding high speed or even half decent speed broadband. I can only get a copper wire connection unless I go with Virgin, (not happening). Plusnet has UK based help.
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grace hooper
(@messalinahooper) reported
@Plusnet last time. Your service is very polite but I don't want a buffering service. It's not been right since storm. How much notice do I have to give please?
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Michael Lahiri
(@MichaelLahiri83) reported
@Plusnet 1 hour and 26 mins on the phone to you today, to be told they can arrange a manager call back withing a week! Seriously? Counting down the days until my contract is up!
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Sparrow
(@Linguafranky) reported
Plusnet mobile. Are they really here to help? 2days without a phone after my new SIM failed after a week. Now I have another new SIM and still no service. Hello #@plusnet …..anyone there?
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Andy Mason
(@ADMason) reported
@Plusnet Hi, any known issues in BS30, please? Broadband’s been down for a few mins now - flashing orange light on the router? Cheers 👍
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amy
(@amy35672408) reported
There has been a fire nearby but like @Plusnet has left us with no Internet for 2 days with absolutely 0 contact. Internet is an essential service imo disgusting to do this to anyone
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Jono
(@jonoread) reported
@Plusnet Looks like your mobile network is down. No calls on NR25.