Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Iain H
(@ihardcas) reported
@Plusnet You're launching IPv6? Naahhhhh it'll never happen
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
Well @Plusnet, as you ignored me & DGAF about keeping customers. I will be looking for a new supplier when my contract ends. I don't support thieving dishonest companies. Enjoy your extra £24 for the 12 months left, I now know you don't honour what you offer!
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Phil Unwin
(@philunwin) reported
@Plusnet Phone mobile support and change to the 20gb + 2gb bonus data for £10
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Kcvfr400🏴🕹️🎮
(@kurtconstable) reported
@krakenind @JolyonMaugham @virginmedia Most of the companies supply poor hardware that is inferior to yrs ago it seems. I am with Plusnet and use my own router, signal far stronger. Cheap boxes that signal is so poor they try to jumping frequencies and fail so keep switching. Also split the signals for 2.4 and 5 ghz
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Anoninja
(@Anoninja7) reported
@Plusnet Our internet has been down for hours. Why is it always weekends when your service goes down? #fail
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jaggy thistle
(@jaggythistle50) reported
Folks, take my advice and stay well away from @Plusnet for Internet. Dreadful service and changing goalposts as they blame light bulbs and washing machines for interfering with the service. Full of empty promises.
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Anthony
(@Anthonyr993) reported
@Plusnet Thanks for the response. I'm now only getting 1.4 mbps. Making it pretty much useless. Hopefully you can get the issue fixed soon.
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Suzy Richards 🇪🇺
(@serichards) reported
@Plusnet Hi again. How do I report a coverage issue? ST14 5HF used to be ok if a bit weak but now Alton Towers is back up and running it’s dreadful. Can rarely make a call without it being dropped. It definitely needs a boost.
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Virite
(@virite) reported
@Plusnet when's your broadband trouble shooter coming back online? I've lost internet and have no way to report anything.
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Sabina salah
(@sribena) reported
@Plusnet internet speed has been really slow for 2 days whats going on