Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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artworker
(@artworker18) reported
@Plusnet Thanks for replying. I now have someone from BT Openreach coming this morning. Someone on the phone at Plusnet confirms that it is an issue with the line.
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Amelia Rose ॐ
(@AmeliaBostock) reported
@Plusnet my phone has no signal so I can’t accept calls or call out
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Barrie Fairhurst
(@Baz_Fairhurst) reported
@Plusnet I was unable to reply yesterday since my internet was down. So I printed off a complaint letter, put a stamp on it and walked to the post box. Because I was unable to work. You should have my letter today.
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Plusnet
(@Plusnet) reported
@mauricesaxby1 Hi there, I'm sorry to see this I'm I'm sure we can help. Could you send us a DM along with your username please? - Adam - Plusnet Sheffield
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paul woods
(@123spinner) reported
@Plusnet having flashing orange light on router in Bishops Stortford Cm23 5ds, are there problems?
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Tom Wills
(@Tom_Wilz) reported
@Ghostess_Leanne I've been with plusnet for 2.5 years, never been a problem with internet, video calls, streaming HD and UHD tv.. and only £24 👍
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Queen of Teacups #NeverVoteConservative
(@JennieMacfie) reported
@SealeStu Try @Plusnet - I've never had any problems with them and now use them for broadband, landline and mobile. And they're cheaper, too.
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Cath Derry
(@derryfam) reported
@Plusnet @Plusnet we have raised a query regarding the £50 voucher that we did not receive. We have chased this and now being told that as we have not claimed we can’t have what was offered!! not what was expected due to choosing you for your customer services reputation. Please help
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JMFT ♙
(@jftsang) reported
@Plusnet Service down here in Cambridge since about midnight, will try again in the morning
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Crissy
(@Crystalgmcd1) reported
@Plusnet @plusnethelp This is not what I need to discuss. Ask me what the issue is exactly and I'll tell you. I've sent a private message almost 24hrs and no response.