Plusnet Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
-
Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
-
Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
-
Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
-
Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
-
Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
-
stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Vedmore
(@spacepods) reported
So, @Plusnet support / customer service not available until after 15:15 this afternoon because they're busy thanking their employees for the hard work through the pandemic. How about thanking customers for being patient and having to call back when it's convenient for you?
-
jaz j
(@jjand00) reported
@Plusnet internets been down for the last hour reset the router twice no joy help!!!
-
Sophie
(@Sophie71847282) reported
@Moztunes @Plusnet Hey! I tweeted you a year ago about a song I heard in Morrisons and I still cannot get it out of my head but cannot find the title! Could you please help me!?
-
Plusnet
(@Plusnet) reported
@rashad_mughal Hi there, sorry for the issue with getting verified on Community. If you can get back to me on a DM with your forum username I'll get the mods to approve it for you. Adam - Plusnet Sheffield
-
Katie Russell ☕️📚🌊⚓️🇫🇰🇺🇦
(@kfrweaving) reported
Thank you @Plusnet Phoned yesterday with tech prob, tech guy arrived this morning and sorted it out. #Openreach vans in the area changing wooden poles, but didn't bother to tell residents that they would be cut off! Excellent service.
-
Shaun Gibbs
(@mrshamus22) reported
@Plusnet So 2 days later and still not even a hint of a response! What is going on with @Plusnet support??
-
Anthony Lewis
(@Kinglouy08) reported
@Plusnet Saturday morning when I’m not working and have more time. I have just come to sort it out and a text message comes through saying “your services have been restricted”. Please can you remove the extra charges; this really isn’t fair now.
-
E-motion Media
(@LesPerrry) reported
@Plusnet Thanks for advising to get a dongle when you have cut me off twice on last 3 weeks, ok if you have a mobile signal in area, which thanks for asking, i havent #incompetent
-
Mark Barnfield
(@Welshpsycho) reported
@Plusnet No phone all day internet on and off ....Called in told planned maintenance but yet no warning of this at all ....phone still not useable two lines in same household down ... Why not tell people about it missed very important calls today both of us ...As bad as iD!!!!
-
Anthony Lewis
(@Kinglouy08) reported
@Plusnet receive a message saying your bill is still outstanding! All week I have visited your site to pay and it is such hard work just to get to the payment page; it’s so slow. Yesterday I attempted again and it said “you have 2 days to pay”; I thought you know what, I’ll do this on