Plusnet Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Peterlee, Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Howe
(@lisashortyhowe) reported
@Plusnet WiFi down today. Router been reset twice already, and most devices not able to connect at all.
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Libby McClelland
(@LibbyMc1988) reported
from
Prestatyn, Wales
@Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi
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Crispin Flower
(@crispinflower) reported
@plusnet my internet in Brecon has been appalling for the last ~36 hours... can't even load your website to raise a support ticket. Anything wrong?
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Herr Marklepotz
(@marklpotts) reported
@Plusnet whatever problem you claim you fixed. You didn't. For four years i have no problems then, the last few months, you're ripping me off, the broadband keeps dropping out. You have become a truly **** service provider. As soon as this contract ends, you wankers are history.
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Not A Number 🇬🇧 🇺🇦
(@AdrDwn101) reported
@Plusnet Thanks Matt. I can't cope with the nagging from my wife about her phone signal dropping out anymore, so I am going to have to very sadly, leave Plusnet, until you do offer wifi calling. We have put up with poor signal for a number of years now and I have just got to sort it out.
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Bradley Russell
(@Bradrusse11) reported
@Plusnet awful today constantly losing signal nothing no boxing Day football for me keep missing all the goals
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Chris@lifehacksnlp
(@lifehacksNLP) reported
@maobook @TalkTalk Give @Plusnet a go Lee They've been fantastic since I've been with them Don't charge you extra for Superfast broadband and I get another brilliant deal on their mobile service too I get Broadband unlimited and unlimited calls I can honestly say Plusnet have been the best
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Cate Taylor-Teasdale
(@sheepcate) reported
@Plusnet are you having mobile network issues in Teesside/TS20 area, I've no network!
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Daniel Greene
(@DanielG85362543) reported
@Plusnet Avoid this provider, absolute crap service and full of ****!
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Amy Carney
(@crazycarneysmum) reported
@Plusnet your phone lines are down. My bill says it needs paying in 21 days yet you've already turned off our broadband. Is there a way to sort this?