Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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S h a u n
(@shaunmwood) reported
@Plusnet @bertnotbob same in Odiham, Hampshire. Seems to be a national outage. Can you confirm this Plusnet? We understand that things happen. We know its not your fault personally. We'd just like it acknowledged and to be advised what you are doing to fix and when you hope to have it fixed.
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Phil D
(@philswitch12) reported
Thank **** for being able to use my phone as a hotspot - @plusnet has been down for ages with apparently no acknowledgement from them about it and I'm not the only one with issues.
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James Reeves
(@ThrashTilDeth92) reported
@Plusnet another unhappy customer today. Internet out for the last hour. The missus works from home and now can’t! Please fix! #plusnetdown
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Adam Farrer
(@AdamJFarrer) reported
@Plusnet My Internet went down about an hour ago but the router seems fine, have rebooted several times and have a blue light. Is there an issue in North Manchester?
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The Watchman
(@TheWatc47403040) reported
@Coops19891 @Plusnet Is it plusnet though? I’m using O2 4G and having real access issues. Looks more like a backbone issue than provider issue
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David Plant
(@Bigdave151985) reported
A bit of information would be nice @Plusnet . Looks like a national outage and no acknowledgement from you guys yet. Totally get your priority is to get things back online, but I'm also sure you have a separate social media team to keep us updated.
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Luke Howell
(@L_J_Howell) reported
@xxChoz0079zz @Plusnet Unfortunately yes. It's been down for over an hour for me 🥲
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simonthepieman
(@RealLifeAccoun1) reported
@Plusnet issues with home broadband and not had a response from customer service. Cannot connect my call. What's going on? #plusnet
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SusanT 💚🇵🇸
(@suetthemam) reported
@Plusnet my home, my daughter's 6 miles away, friends & colleagues of hers all wfh, all plusnet, all the same issue. Router restarted, all blue, hub says all ok, but no WiFi. Tweets say this is national. What's happening?
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Ludicrous Legacyy
(@LudiLegacyy) reported
@Plusnet pls fix the internet issuessss, this girl needs it to work 🥲