Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Broadwell 🏳️🌈
(@LindsayPB) reported
@steve_stringer Plusnet, sadly, but honestly they're all ****. I just upgraded my phone's 4G to unlimited and am using that anyway.
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Griff #BritishIndependence #doingwhatsright
(@thegriffter) reported
@eva_angel9 The thing is that both of those will be using the same wires, cabinets and connections. If one is not so good there's no reason to believe the new provider will be any better without engineering support. I use PlusNet and love it, BT support! Arguably the best.
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Alan Dixon
(@alandixon1385) reported
@plusnethelp @Plusnet So on the website you can talk to a chat agent immediately if you want to join up but not if you want help. I'm on the phone now ... 20 seconds until someone answered "oh you need technical support" I've now been on hold for 10 minutes ...
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nikki
(@tinyrockgirl) reported
@Plusnet hi plusnet can someone help me I want to cancel my bt sport app , dont need it anymore . Husbands gone . Thanks
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Neil
(@neilontwit) reported
@AlecMuffett PlusNet is the one I know of. As I understand it, MVNO’s don’t have to support short codes. So despite using EE which does allow sms spam reporting, PlusNet does not allow it.
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SpocksOddSocks
(@SpocksOddSocks) reported
@plusnethelp I have an ongoing issue since just before Christmas. Phoneline went down and Internet speeds slowed with it. Phone was fixed on Saturday by openreach, but now I seem to have a "stuck profile" where my btw IP profile has updated, but my Plusnet profile hasn't.
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Linn Williamson
(@linny_48) reported
@Plusnet any technical issues in Dunfermline area currently have a very unstable connection?
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Collectable bazaar
(@Collectablebaz1) reported
@Shigufta1 @virginmedia Happy New Year I was with virgin a few years ago the customer service is awful ended up moving to plusnet cheaper and customer service is excellent
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The TV Grump
(@TheTVGrump) reported
@CwrwMe Plusnet here. Can’t fault them - never had to contact the customer services. £23.50 a month for 40 meg speed + line rental.
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angel9 ❤️🇬🇧🤍🇺🇸💙eva
(@eva_angel9) reported
I’m looking to change my broadband provider as my contract runs out in 3 weeks. I’m looking at TalkTalk fibre 67Mbs anyone know how good it is. Or any other suggestions lm on Plusnet at the moment and lve been with them 4 years but it’s been poor for about 18mths.