Plusnet Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Hague
(@MartinHague123) reported
@plusnet intermittent outage of broadband and only 1.47 Mbps when connected ....?
-
Mike Merrick
(@Merrick_18818) reported
@Plusnet Just had my internet disconnected twice in the last hour and yesterday had an outage of about one hour. Causing real disruption for me at the moment. Is everything ok with service in the Bristol/North Somerset area?
-
ChrissyCrow
(@CrowMcMinn) reported
@Plusnet hi plusnet. I have tried to report my broadband is not working for 3 days and I can't get a response. I need Internet for work.
-
Catherine Fox-Smith
(@CSFmith) reported
@Plusnet we're having issues with our broadband connection. Is there a known problem in the Banbury area?
-
a box full of owls
(@howlieT) reported
@Plusnet hi! I didn’t get a customer survey but I just wanted to say I spoke to Adam from customer retention on Wednesday and he was really helpful if you’re able to pass that on :)
-
Jess
(@jesslouise23) reported
@Plusnet I keep getting texts and emails to say I've almost used my smart cap allowance. I log in to my account and its saying I haven't used any if it and I'm not over usage on calls/texts/data. I've never gone over so why the messages?
-
Julia- Top to Tail
(@ToptotailJulia) reported
@Plusnet I cannot get through today your customer service says doesn't recognise number, my billing has been incorrect for a while & am trying to get it sorted
-
nick albert
(@yajustnick) reported
@Plusnet constantly dropping service today. As my contract is up, is this your way of saying I need to switch?
-
Heather Osborne-Bede
(@MsOsborneBeder) reported
@Plusnet hi there, I'm still without mobile data. The full allowance for the month is unused because I cannot access it . I've just received a text asking me to call 500 for a service reset. I'd love that but I'm unable to get through. It's been 13 days and six assignments...
-
Plusnet
(@Plusnet) reported
@charlotteksimon Hi Charlotte, how are you? I'm sorry for the late response and that you're having issues with webmail. I know it's not ideal when you're trying to send emails, not to worry, I'm here to help. I checked this for you and there are no issues with webmail. 1/2 -Salik, Plusnet Sheff