Plusnet outages and service status in Sunderland, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Apr 7, 9:33 AM GMT+1.
- Internet (67%)
- Total Blackout (33%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 23 days ago |
|
Newcastle upon Tyne
|
Internet | 23 days ago |
|
Sunderland
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, EnglandHas your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Joanne Emerson (@remenos) reported from Sherburn Hill, England@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, EnglandDon’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams (@Johnad25) reported from Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (@someothersam) reported@Plusnet having issues with broadband again. Has played up for about 12 hours. Smart TVs say they’re connected but show no content. All phones connected but very slow. Even wired connections affected. Already turned off and hard reset all devices, incl. router. And done line test
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Harry👑Houdini #GTTO🇪🇺🧡FBPE🎶 ⛓️🔗LUFC (@AustroHungar) reported@JaneMichael62 @Cheeseo76847269 @Fairy__Woodland I find sim free contracts better, as you said by your phone outright. All these deals on TV, e.g 100gb for £20 a month, who the fxxk uses 100gb? I'm with Plusnet who are part of BT and use EE which is the biggest network. £8 a month for 15gb, I don't even use 1gb as most is WiFi.
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Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported@Plusnet It's suddenly kicked in and all is fine. Have plus net instead of o2 in the corner now. Clearly it just needed a bit of a re-start and time to settle! Thanks for your help.
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Dan (@Mot0Dan) reported@JustaQuad PlusNet uses a different technology to VM. PlusNet uses Fibre To The Cab that goes over your copper telephone wire to the cabinet where it is then connected to fibre, the longer the copper the slow the BB. VM delivers coaxial cable straight to your door.
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Ginny Temple (@temple_ginny) reported@bt_uk Hi! How do we go about getting our number ex-directory? Is there any other way than phoning customer services? We're Plusnet customers. Thanks
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Mark Findlay (@Fiddler1970) reported@itvMLshow i left plusnet in October 2021, they owe me £200. I keep contacting them, they promise me a cheque, it never arrives. What do you advise. Must havexrung them over 10 times, have email confirming money owed.
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moot_ebooks (@bun_ebooks) reportedMy favourite thing about Plusnet is the same game I could get really laggy, then just doesn't work well.
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Kelly (@kelly_tengi) reported@Plusnet They reckon a new mast at Fairlawns up the road came online in late 2020 and it changed from 1 bar with dropouts to full signal.
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Kelly (@kelly_tengi) reported@Plusnet Next door has EE and poor reception downstairs too but: 1) WiFi calling means they don't notice much and 2) it's got better recently.
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Patrick C Notchtree (@pcnotchtree) reported@Plusnet Thank you. My firewall setting is 'Off' so I guess port 25 is open. I was trying to use a bit of software which didn't seem to work, and the notes said it sometimes won't if the ISP blocks port 25. Doesn't seem top be the problem though.