Plusnet Outage Report in Sunderland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny McHugh
(@jmc_hughy) reported
Some might ask, what was the worst part of moving? The numerous delays? The builder who took 2 weeks not the 3 days he promised to fix our kitchen. No. It was @Plusnet, who promised we'd have Internet on the 13 Nov and now say it'll be 1 Dec. Bloody brilliant service.
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Julian from Marple
(@jules_wink) reported
@CarriePurdom @WilliamNB @giffgaff we moved from giffgaff to plusnet. It's based on EE network but it's a more limited service e.g. they dont support text shortcodes, the answering service is not as good etc. V cheap though
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Chris A
(@Chris5gd) reported
@Plusnet Free to all existing customers? The Technicolor TG582n has been absolutely terrible for wifi.
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ady
(@adywhitwell) reported
@Plusnet Hi again anoush. Thanks for all your help and advice and I have niw called your support and transferred to bt fttp. Unfortunately I have just received an email saying they will charge me over £100 for cancelling when not only you but on the call they said it would be waived. Wtf
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L Kent 💃
(@thekent01) reported
@Plusnet Had problems with fibre for a longtime and advised this is what I needed. Only yesterday an agent said you hadn’t got these routers yet.
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Jay Owens
(@hautepop) reported
UK Twitter, what are our feelings about broadband providers? I'm fleeing @virginmedia because they annoy me. BT, Plusnet, Now? I'm only getting 60MB, I don't need superfast. #1 criterion is customer service: I want a competent human being at the end of the phone.
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Paula Beecroft
(@PaulaBeecroft) reported
@Plusnet Raised network issue some months ago - assured temporary. Persevered & despite assurances no improvement. Consequently having to move providers only to be told of cancellation charge. Advisor unhelpful. Overall a terrible customer experience. Please look into.
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Craig Hughes
(@Scragglington) reported
@timw88 @Plusnet Same here. DM was… unhelpful. They’ll check in with me on Friday and see how things are. I can’t fathom why the port would go ahead before the SIM has been activated. Shockingly bad way to welcome new customers.
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🌻
(@justtkaty) reported
@Plusnet hello is LE67 down? Can’t get online
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Ryan Mitchell-Hird
(@MitchyTries) reported
@Plusnet Worst Internet on the planet Might as well be living in the stone age with these shite