Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/26/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • caprisunsh1ne caprisun (@caprisunsh1ne) reported

    @Plusnet Why does out WiFi cut out constantly 🤔

  • patiki02 Chris patiki (@patiki02) reported

    @Plusnet I'm paying for the top broadband you offer, yet I'm only getting a measly 8mb speed. This is no good to me, I've been a customer many years, so will be leaving unless you can do something about it.

  • the_citoon Jane R (@the_citoon) reported

    Special mention to Plusnet for allocating us a router password that neither husband nor I can apparently read correctly (we both repeatedly miss the same letter so it’s clearly a terrible password :D)

  • pndarden Paul Arden (@pndarden) reported

    @AndyLycett Mate did mine this morning .... was the same the transition to @VodafoneUK was incredibly smooth. Very impressed so far... a shame @Plusnet killed the speed for the last few days. Bit poor!

  • Fenny_Goldfish Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported

    @Plusnet My mother's phone & broadband was due to switch yesterday and we were expecting a fibre router. I was going to set it up today, but nothing hax arrived. Please advise, as if I don't set it up and the switch happens, 86 yr old customer will be withoutinternet & phone.

  • PaJaBuzz Buzzzzzzzzzzzzzzzzz (@PaJaBuzz) reported

    @StevJacks @TalkTalk I guess that's the 80/20 service at its core. I have that from Plusnet and although their customer service isn't all its talked up to be, the service is rock solid. The one this I can suggest is to replace their router, if you can. Supplied routers are garbage.

  • dittotoo Caro (@dittotoo) reported

    @Plusnet I can’t connect my roku box to the internet . I’ve tried everything suggested . I’m a new customer .

  • ATUXDAG Antony (@ATUXDAG) reported

    @plusnet any help with this?

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...

  • hxughton Ben (@hxughton) reported

    @plusnet i don’t know how you persuaded my parents to join your wifi but if it’s absolutely shocking, my room is above the wifi box and I’m having to use my data the wifi is so bad✨