Plusnet Outage Report in Lancaster, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lancaster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lancaster, England
Latest outage, problems and issue reports in Lancaster and nearby locations:
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!
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Scott simmons
(@Simmonslfc) reported
from
Middleton, England
@Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp
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Lola LFC
(@Lolavanenburg) reported
from
Halton, England
@Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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k0x
(@k0xak) reported
@Plusnet @n0rbie How much do you charge for dial-up service?
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Kelly Ledger
(@KellyLedger93) reported
@Plusnet 4 days ago you told me you were going to call me back 🤬 still waiting for the call and my refund for your shocking service! @JamieFord sort it out 😫
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Strategic-Planet
(@StrategicPlanet) reported
@OpenreachHelp and @Plusnet your engineer failed to turn up for a booked appointment today. I am now without broadband and cannot get a definitive answer as to what is going on and when my internet will be restored. Why is your customer service so poor?
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Kris Lord
(@krislord) reported
@Plusnet I got it sorted, issue was I was the order in which I did things. Changed eero first then plusnet hub and that connected. Apparently eero needed to still have internet access when enabling PPPoE mode.
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Richard Swain
(@Rchrdswn1975) reported
@Plusnet I have a question as a bluelight card holder, what are the deals for broadband and fibre as I have the bluelight card app but have been informed by a customer advocate that there are no deals?
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ClareAiyegbusiTimmins🐝
(@clare_timmins) reported
Wow Imaging sending my 90 year old aunty with Alzheimer’s a bill for over £400 after she was put In a care home because her husband died. And when we try explaining that we had previously informed them being absolutely vile. @Plusnet obvs needs to learn customer service! 😡
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet All ok now. Normal service was resumed at about 10am next day.
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Cosmic Spacehead 🇺🇦
(@CosmicSpacehead) reported
Going on a money saving bender. Gym - cancelled £33/m saved Phone - EE at £27 to Tesco £12 for the same thing. £15/m saved. Internet - BT at £46/m to Plusnet £27/m for the same speed. £79/m saved, with no loss of service considering I never bothered going to the gym. Lol
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thestoryofalovedlife
(@ofalovedlife) reported
@plusnet are the worst company we have ever dealt with. Our connection got cut off without us cancelling it and we have been charged over £200 cancellation fee. Why should we pay when we didn't want to cancel in the first place... Z
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richard anderson
(@_RAnderson) reported
@plusnet I've had a 'why did you leave' email from you. The links in it are wrong - the email doesn't have a live link from "start the survey". And if I follow the 'Can't see this email" route it opens in a browser and the "start the survey" link still doesn't work.