Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 01/14/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexPimperton Alex Pimperton (@AlexPimperton) reported

    @Plusnet We've been trying to get a domain tag changed away from MADASAFISH for over a week now and it's going nowhere, have you got somebody that can help?

  • lizzielulu05 Lizzie (@lizzielulu05) reported

    @Plusnet i wondering if someone could help with setting up my phone to my broadband as my password not working

  • ShaunCrossley Shaun Crossley (@ShaunCrossley) reported

    @Plusnet having broadband issues. Can a member of your customer services get in touch please.

  • JuppAusEssex Jupp (@JuppAusEssex) reported

    @Plusnet It’s 22:18 and the internet has gone out once again - so much for that resolving it today. Over a week now @OpenreachHelp - what actually is the issue?

  • Andymoore30 Andy Moore (@Andymoore30) reported

    @Plusnet hi - our internet is down - are there any known issues in the east Yorkshire area?

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @Plusnet tests show up to 25% packet loss on my line, VOIP to work is shocking. How do I get some support?

  • ThomasFrancisC8 Tom Fran (@ThomasFrancisC8) reported

    @Plusnet Account username: connollythomas62 I have cancelled my PN order on the 15/11/21 after nightmare problems. I would like to know when I will receive my initial £18.99 refund I was promised?

  • JohnFerris62 John Ferris (@JohnFerris62) reported

    @HelloFromMarcus @Plusnet I had an issue with my landline phone going over to broadband and the guy at BT got it quickly sorted and couldn't have been nicer.

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @Plusnet I don't want to be tied to a phone line and have it cut down again. Last time I didn't use it for 18m, Openzone cut it down and removed it after I changed to Virgin. What 4G/5G broadband deals have you got? This is what people want now, not the restrictions of phone lines!

  • AngSussex RuthStr (@AngSussex) reported

    @Plusnet Your customers should not be endlessly chasing you about shocking broadband service! We pay you to know when there's a problem and get it sorted. "That'll do"? No actually it won't!