Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 02/20/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmutton Paul Mutton (@paulmutton) reported

    @Gadgetoid @Plusnet Fortunately it is not my model of router but another customer's. They used to be so much better than this, including proactively getting in touch when I found a vuln in another company's router years ago when they realised theirs might have similar firmware (it did).

  • gamergody Gamergody | Noob1 (@gamergody) reported

    @Plusnet @plusnethelp Hey so I’m apart of the PlusNet network and am looking into upgrading to a third-party router. Will I be able to just plug-in and it’ll work or will I have to log into something?

  • RyanHeywood18 r (@RyanHeywood18) reported

    @plusnethelp hello plusnet. We had an issue with our plug socket the other day but the power was working we've since had an electrician change our power socket but now our router is going down atleast +10times a day can you help with this? Been happening for about 3 days now.

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • Neilsy76Payne Neil Payne (@Neilsy76Payne) reported

    @plusnethelp Hi Plusnet. My elderly mother is having nothing but problems trying to close her account with you after a year of shockingly bad service. She cannot chat to you online and cannot email you as these services are down. I would appreciate a call to try and sort this out

  • HorrorBiscuits Lyndsay (@HorrorBiscuits) reported

    @plusnethelp Hi Plusnet, my contract came to an end yesterday, but I rang the your customer services on 21st January to say I didn’t wish to renew my contract with you. I was told there were no charges to pay, but I’m now getting emails saying I owe you money. Can you help?

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @Goldilox1969 @Plusnet Plusnet is crap thats why. Mines been like it for two years, no apology, no refund and I'm off to BT. They aren't interested in customers or the service they provide. Crap company, Crap servoce, crap broadband.

  • ICarruthers Ian Carruthers (@ICarruthers) reported

    @Plusnet unable to cancel my contract on the my account website and no contact information. Typical shoddy service!

  • Gadgetoid Phil Howard (@Gadgetoid) reported

    @paulmutton @Plusnet Yes they would. Though if you need help sending them an A2 letter on plywood they seem very receptive to those...

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet @plusnethelp Please respond to the DMs I have sent as we want to get this issue resolved asap. Can't get through to helpline.