Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 01/24/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Topper293 Topper (@Topper293) reported

    @Plusnet can you please help me, you seem to have switched my phone line already, but I called yesterday to ensure this does nt happen as I have nt received the SIM

  • recantha Michael (Mike) Horne (@recantha) reported

    My @Plusnet mobile bill just leapt up from £6 to £43 on the day after I tried to cancel it (then backed off that decision)... I haven't used the mobile for at least 2 months as I now have a work mobile. WTH, folks?

  • jempuk Michael Turnbull (@jempuk) reported

    @bt_uk is there an issue today. I know I’m with @plusnethelp @Plusnet but their not answering. Seems that my connection was up for a short period of time and then dropped. Any chance you can advise network status?

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet Hi. My Internet is not working and no sign yet of (already delayed) upgrade to Unlimited Fibre Extra, promised for 16th and then for today. Please help.

  • jejquade Joanna Quade (@jejquade) reported

    My Mum was due to go live on Monday and have an engineer. Phone line works, no broadband and no engineer turned up. Nobody has responded in dms or the messaging service on your website. Your order update is no longer available to check either. This isn't acceptable @Plusnet

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    Emails from @Plusnet to me are being consistently classified as spam by the @gmail service.

  • robosbornewales Rob Osborne (@robosbornewales) reported

    @Plusnet hello, 45 mins on hold, no sign of anybody answering. I have an issue that needs addressing. Can you help?

  • mitchfr3 mitchfr (@mitchfr3) reported

    @Plusnet are you having a laugh? - you’re seeking a final 9 pence in an account closed down and threatening to take £10 from me if the Direct Debit isn’t reinstated ??

  • petebutler1969 Pete Butler (@petebutler1969) reported

    @Plusnet My 90 year old parents have been without broadband for 9 days. 4 engineer appointments have failed to turn up. Hope you're happy to ruin their Xmas as they can't zoom with children and grandchildren. Unbelievably bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • saltpig2 saltpig (@saltpig2) reported

    Hi @Plusnet I’ve been waiting 38 mins to cancel an appointment to look at the router. Isn’t there an easier way to cancel when no longer required?