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Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc
    Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hardgraft1
    ash (@hardgraft1) reported

    Don’t know why I renewed my contract with @Plusnet @plusnethelp 2 days with internet dropping out every 10 mins. Poor service

  • WorldOfWoe
    Nigel Rodford ☠🤘🏼 (@WorldOfWoe) reported

    @Plusnet still can't access the admin site.. any chance you could help with the DMs I've sent? Work is getting the **** with me not being online

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Robinwa69819580
    Robin ward (@Robinwa69819580) reported

    @Plusnet is the mobile service down in LL45 postcode?

  • BeatLiturgist
    Tim Watson (@BeatLiturgist) reported

    Back in March @plusnet @plusnethelp cancel my account due to errors on my account. They restart me on a new account to continue my services. And then today I get a bill charging me £468 for terminating my accounts early (even though I am still with Plusnet). Come on sort it out!!

  • Chanlouise94
    Chantelle Louise (@Chanlouise94) reported

    @Plusnet having a lot of trouble last few days. WiFi was off all morning, any idea what’s going on?

  • JaneL17283343
    Jane L (@JaneL17283343) reported

    @Plusnet My phone is no longer accepting calls. It goes straight to voicemail. I've taken my sim out, then put it back in, but still no joy. Phone says that mobile network state disconnected on the sim card status. Help...

  • jimmerc25
    James Cummings (@jimmerc25) reported

    @Plusnet Likely spend the weekend cursing my terrible broadband and wishing i had gone with a proper provider.

  • sirblackers
    Richard (@sirblackers) reported

    @Plusnet hello. My mum has moved and her mobile data has run out (I pay her bill). Can I get her a bolt on please? She’s actually just signed up for your WiFi (unlinked). Can you do anything to help? Thanks

  • HM_Dec90
    Holly (@HM_Dec90) reported

    @Plusnet why is there no service after 8pm? I've sat to work on my dissertation for my masters degree and there's no Internet. No ip address available 😑I've done all your checks, I can't do your troubleshooter as it needs a landline