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Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc
    Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_freer
    Bowlerama (@matt_freer) reported

    If anyone was wondering if @Plusnet was working after going down at 16:30 on Thursday it is not.

  • CommandaCoder
    CommandaCoder 🎄🎁 (@CommandaCoder) reported

    Right ok. Another plusnet router reboot at around the same time. Crashed out my server update. Thats two nights on run now. Every time it slices off another 2-3mbit down. It syncing now at 79904 max attainable 84577 all from stats on router but only get 63mbit down (wired conn).

  • Martin76x
    Martin - INSIDE VR (@Martin76x) reported

    Omfg @Plusnet I just spent 30 mins on the phone waiting to be answered and you hung up on me ???? WTF

  • thekrzr
    Chris Gorman (@thekrzr) reported

    @Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!

  • willhoneywood
    Will Honeywood (@willhoneywood) reported

    @aaronallison97 @VodafoneUK Maybe BT can help? Or Plusnet?

  • McIntoshRosco
    Rosco (@McIntoshRosco) reported

    @Plusnet after an hours phone call and being told it’s my equipment that’s faulty despite doing what I was asked and still no broadband connection& coincidence that others have issues. Shocking service. KeyWorker.

  • norfolkpauluk
    Paul Barnard (@norfolkpauluk) reported

    The award for worse wait time for customer services must go to @Plusnet 1hr and still waiting to get my “problem” resolved of having my phone line connected!

  • SerJuan6
    Ser Juan (@SerJuan6) reported

    @Plusnet Gave up after 30 minutes on hold to your call centre. Shocking service, terrible.

  • lucyjkhan
    lucinda khan (@lucyjkhan) reported

    @Plusnet Now told on the phone there is a fault on the line and it will take till tuesday evening to fix as Open Reach dont work at the weekend. This means unable to work from home during COVID

  • dombrasted
    Dominic Brasted (@dombrasted) reported

    @plusnethelp @Plusnet 3 tweets, 1 FB message, 5 phone calls and our Broadband is down again . Every day for the last 12 days ,at least. Gave up and booked the engineer even tho I have explained where the problem probably is. No compensation offered. Getting more than fed up.