Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 02/28/2026 23:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • theodore_bagwe Theodore Bagwell (@theodore_bagwe) reported

    @Plusnet The emotional rollercoaster was extreme- I’ve been dealing with your support department for two weeks trying to get our internet connection to work.

  • AJWombat78 AJ (@AJWombat78) reported

    @OpenreachHelp been waiting for a new line via Plusnet since 21st Dec. Need it for work but have been let down repeatedly. Next appointment 8th Jan!! Cannot work without it.

  • theodore_bagwe Theodore Bagwell (@theodore_bagwe) reported

    @Plusnet I would never recommend Plusnet - awful, truly awful.

  • wilsonabs Abs Wilson (@wilsonabs) reported

    @Plusnet my router appears to have given up overnight (power light not even on) - have checked power etc. Think it needs replaced? Any help appreciated, I have sent a DM

  • joy__miriam Joy (@joy__miriam) reported

    @Plusnet But not when you find out how heartless you are. I had to increase broadband April at start of pandemic because couldn't get through to tech support and speed had plummeted. Now being charged early exit fee to leave after over five years. Will never return.

  • butnothin Mark butler (@butnothin) reported

    @Plusnet hello I have internet problems and I can not get hold of anyone on the phone.. after 20 minute's I gave up and put the phone down.🤦

  • AJWombat78 AJ (@AJWombat78) reported

    To clarify, Plusnet have not let me down. @openreach @OpenreachHelp have let me down. Not fulfilled work, not returned calls, not attended arranged appointment s and not explained anything.

  • AJWombat78 AJ (@AJWombat78) reported

    To clarify, Plusnet have not let me down. Openreach have not fulfilled works, not kept appointments and not returned calls.

  • vicster28 Victoria Barns (@vicster28) reported

    @Plusnet do you have an email that I can reach someone to discuss issues with WiFi? The website doesn’t seem to be working for me and your chat isn’t available