Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/23/2025 03:20

November 23: Problems at Plusnet

Plusnet is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @McWojjed Did this issue only occur this morning, or are you still having problems with it? -Tony Plusnet Sheffield

  • SarahHu84468815 Sarah Hull (@SarahHu84468815) reported

    @Plusnet My router will not switch on. No light. Nothing. It went off about 90 mins ago. Has it simply broken? It was new in Feb.

  • Squirrelpxwer SquirrelPower (@Squirrelpxwer) reported

    can't do anything.......... net keeps dying.......... very cool...... already bad day...... also heating doesn't work......... plusnet are garbo and I'm sure the help they'll offer is have you reset your router :)))))

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported

    13 hours later(been off since 7pm) and still no connection. Wonderful quality of service @Plusnet

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet Sorry but I am nearly 7 months pregnant and trying to shield as much as possible. An engineer has been out fitted a new socket (which is huge and takes up loads of room) and the issue is still there.

  • brandonj_2001 Brandon 🌹📈 (@brandonj_2001) reported

    Hi @Plusnet @plusnethelp, our WiFi has been down for a day now. It would be great if we could have your help.

  • JWBG1 Jema G (@JWBG1) reported

    Please could someone at @plusnet tell me how a webmail-only (ex-Madasafish) customer can contact you to report a problem?

  • MissyP187 Kirsty Powell (@MissyP187) reported

    @Plusnet I’ve messaged 3 times today regarding yet more issues with our connection which have all not been responded to. We have had months of rubbish service that still isn’t resolved. I am now reporting to OFCOM.

  • JWBG1 Jema G (@JWBG1) reported

    @Plusnet I'm a webmail only customer (ex Madasafish). Have had no emails since noon yesterday and none are showing on the website when I log in. No email outages are reported. Who can I contact to find out what's happening?

  • CaitClick Cait (@CaitClick) reported

    @Plusnet Our broadband has been down since the storm last night. Haven't got a landline phone available to test the line, just wondering how to find out if there's a known outage in the area?