Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 02/25/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • trossuk lost on a mountain (@trossuk) reported

    @Plusnet Hi. I’ve recently been sent the hub 1 router as my original packed up. Since then the Wi-Fi is awful. iPads just cycle…since I’m paying for the quickest fibre option it’s quite frustrating your router is not performing. What’s my solution?

  • Tangoman68plus1 Tangoman69 (@Tangoman68plus1) reported

    @Plusnet Thanks, yes I understand that an issue is going to be investigated. My concern is 2 fold...I now have no landline (Openreach cut Virgin cable!!!) and my Virgin Broadband is due to be disconnected next week.

  • S_U_A_R Jon Smith (@S_U_A_R) reported

    @Samantha_h_701 @GemmaKennedy13 No bad. The one thing I’ll give about my Plusnet broadband is that it’s cheap as ****

  • EslovesCee Sara Harrison (@EslovesCee) reported

    @OpenreachHelp Hi Dan, we only get notified if we lodge a fault. We are with plusnet, we got a text to say it was back up but it only lasted 6 mins before it was down again. There is currently a generator running the box with a 2nd generator running the generator

  • hxughton Ben (@hxughton) reported

    @plusnet i don’t know how you persuaded my parents to join your wifi but if it’s absolutely shocking, my room is above the wifi box and I’m having to use my data the wifi is so bad✨

  • Fenny_Goldfish Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported

    @Plusnet My mother's phone & broadband was due to switch yesterday and we were expecting a fibre router. I was going to set it up today, but nothing hax arrived. Please advise, as if I don't set it up and the switch happens, 86 yr old customer will be withoutinternet & phone.

  • PaJaBuzz Buzzzzzzzzzzzzzzzzz (@PaJaBuzz) reported

    @StevJacks @TalkTalk I guess that's the 80/20 service at its core. I have that from Plusnet and although their customer service isn't all its talked up to be, the service is rock solid. The one this I can suggest is to replace their router, if you can. Supplied routers are garbage.

  • RezTamaki R&A (@RezTamaki) reported

    @Plusnet you guys been the worse after talk talk. Gonna sort me net or cancel me direct debit?

  • Elaine03874764 Elaine (@Elaine03874764) reported

    @Plusnet you’re members access and website appears to be down! Any idea when it will be up & running please?

  • forr3s forr3s (@forr3s) reported

    @Plusnet is website down? Getting a server error message