Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 10/24/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hannah7900 Hannah Lynn (@Hannah7900) reported

    @jlandpcustserv Nothing but problems from August changing bband from Plusnet to John Lewis (who use Plusnet) Latest - i asked to keep plusnet email rather than JL & they closed it by mistake! They reopened it but now I cant receive emails. Each time I call I'm on hold for 40 mins

  • perrin_wendy Wendy (@perrin_wendy) reported

    @plusnethelp Still no internet, 6 days now, no chance of ringing them, they cut you off after waiting around 30 mins. Last time we had no phone or internet for 17 days in September. In 35 years Plusnet are the worst provider I’ve ever been with!

  • Hannah7900 Hannah Lynn (@Hannah7900) reported

    Nothing but problems since August changing from Plusnet Bband to John Lewis Bband (who use Plusnet) Latest issue - i asked to keep my plusnet email rather than JL & they closed it by mistake! They reopened it but now I cant receive emails. Each time I call I'm on hold for 40 mins

  • mccarthy_stuart Stuart McCarthy (@mccarthy_stuart) reported

    @plusnethelp @Plusnet are you able to help me with this at all?

  • brendapoole10 Brenda #StarmerOut (@brendapoole10) reported

    @petejm1958 try Plusnet, Iv been with them 8 years, no problems with connectivity & pay £29.99pm for fibre

  • AnneBreaks Dr Anne Breaks (@AnneBreaks) reported

    @Plusnet Very poor service! I’ve been without broadband now since Wednesday. Supposed to be fixed last night but now no help till Monday. Not easy running remote clinics for the #NHS with no broadband. When is this going to be fixed?

  • leannehub leanne hub (@leannehub) reported

    @Plusnet crap your useless we can't get messenger or anything. WiFi signal stays strong but nothing is happening x yes we've done all of the checks

  • hummdrumm696 kalitko (@hummdrumm696) reported

    @MarcAllera @bt_uk You can equip teachers? Really!? But you can't be bothered to look in too the 2* reviews for your mafia company Plusnet and it's awful practices!? Extorting customers and spectacular failure to provide the so-called "Fibre"!? Comedian!

  • ARobinGaming Tired Robin 🧡 (@ARobinGaming) reported

    @rb_cosmicdust Ive not heard of plusnet but im sorry its giving you so many issues

  • cm66uk Chris Marlow (@cm66uk) reported

    @Plusnet shocking customer service. Hour and a half on hold , 3 calls, keep getting knocked off after 30 mins. When is my contract up?