Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 02/04/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • babblingbates Tony Bates (@babblingbates) reported

    @RobinHoodPark @Plusnet Pretty sure they won’t, looks like a massive outage across the country

  • KeziaRose Kezia Newson 🌞 (@KeziaRose) reported

    @oIiviarl @Plusnet It's a nationwide outage!

  • Markthd6 MarkT 💙💛 (@Markthd6) reported

    @RazoRmedia @Plusnet As it’s a national outage there’s no point in asking them to check your line.

  • alippritchard Alison Pritchard (@alippritchard) reported

    @Plusnet my internet is down (in CF14) despite several router restarts and resets. Your phone line says I cant speak to anyone. Im working from home today and entirely reliant on the internet - help please!

  • EdwardTwem edward Twem (@EdwardTwem) reported

    @Plusnet sat on hold for 30 minutes, internet is down and still unable to connect. Unbelievable

  • RickieTrades Rickie Fowler (@RickieTrades) reported

    Remember when @Plusnet @PlusnetOfficial used to claim they had the best customer support? lol broadband been down for 3 hours, been on hold for 2 hours, no acknowledgement of issues

  • jenniejos01 Sarah Jane Jones (@jenniejos01) reported

    @ThomasDebbieann @TNLUK My internet is down now maybe that is the problem. I’m with Plusnet

  • joshsweettweets Josh Sweet (@joshsweettweets) reported

    This #outage is an outrage! @plusnet please consider your duty of care. People are losing access to vital services.

  • BigRatMedia Andrew Frampton (@BigRatMedia) reported

    Never a good sign when you can’t even connect to the service status page on their website to find out what’s going on. Come on @Plusnet give us a clue!

  • Sunshine16726 Nigel (@Sunshine16726) reported

    @pfrr @Plusnet Mine too. Usual poor communication from Plusnet