Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/04/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Priceyt Tim (@Priceyt) reported

    @grayomtb @chrislusty @Plusnet Just checked mine & was 110 down & 5up... should be a lot more so re-set router... 250 down & 300 up (pay for 400 so may have a whinge if I can be arsed...) that's with gigaclear as BT are too feckless to sort the road out..

  • grayomtb Grayo 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@grayomtb) reported

    @allotmentchap @Plusnet Thanks John. This isn’t the first time, I’ve had so many issues and there’s always a BS excuse. I’ve had enough now.

  • northernchic71 mary burke (@northernchic71) reported

    @herobelfast @VodafoneUK Their customer service is appalling! It took me 3 months to sort out mine they owed me money!! Email Vodafone customer relations that's how I got mine sorted. I'm now a plusnet customer tried 3 but signal wasn't strong enough in my area.

  • xaviercomics ً (@xaviercomics) reported

    @mzgneto our wifi is terrible it literally never works im gonna duel with plusnet

  • davidblakedb Blakey73 (@davidblakedb) reported

    @btsport @Plusnet @PlayStationUK Can between the three of you please sort out the BT Sport app stability. For a subscription service you should not have to restart the stream every few minutes due to buffering. No issues in any other apps or wi-fi and this is historical PS5/ATV

  • DCollinsTeacher David Collins (@DCollinsTeacher) reported

    @Plusnet Hi. How can I find out my Always on Broadband xDSL password? My Plusnet login password is not working. Thanks

  • autrechoise sophie (@autrechoise) reported

    @Plusnet help my calls and texts wont send

  • PeterTaylorFW Peter Taylor (@PeterTaylorFW) reported

    @Plusnet The internet at my house has been frequently slow in the last few days. Please could you investigate the cause?

  • Jenny1175xxx Jen x (@Jenny1175xxx) reported

    @Plusnet My local connection is well established via Ethernet cable but the broadband keeps dipping in and out constantly throughout the day but not evening. Did not have this problem last week but happened over 2 days now. You just need to turn up the broadband speed in S35 Sheffield

  • lizziejane63 Jane (@lizziejane63) reported

    @Plusnet help! Forgotten my password so can’t access email, the help page sends me a link, to my email, to reset it! Viscous circle!!