Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/30/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jane_touil Jane Touil (@jane_touil) reported

    Dear @plusnet - day 3 without internet since you switched it off. Many days with no landline. Please can ONE PERSON take responsibility for sorting? No more call centre roulette, different tales & broken promises?

  • _Zirafa28 ♡ (@_Zirafa28) reported

    @smartonion @Plusnet I've been getting this too! Have sent a DM about it, along with a message about my broadband issue

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @Plusnet the @btsport game on Chromecast ultra is currently out of sync with audio. Lots of others on twitter have the same issues. Not impressed. #btsport #discoverychannel #LiverpoolFC

  • myblue90 jon watson 🇬🇧❤🇺🇦 (@myblue90) reported

    Thanks to @Plusnet @johnlewishelp Broadband for the third time this year I'm having to book time off work I can't work from home as I wait for @WeAreOpenreach between 1-6 since Internet is down Had to book time off I bet it's the Router again

  • jane_touil Jane Touil (@jane_touil) reported

    @Plusnet I have sent a DM. Second full day without internet. Still no working landline. More broken promises from staff.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet service is down…. When will it be working again?

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet I have had no 4g (or 3g) phone signal for the last two days, emergency calls only, no bars. What is happening please?

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet getting frustrated as no mobile service on two phones for two days. Feeling marooned! Can we have some help please?

  • Solskee Solska (@Solskee) reported

    Plusnet AGAIN told me an engineer was booked and AGAIN no engineer showed up or contacted! 7 days without service and feeling I'm being lied to constantly. Can't wait to call them AGAIN today for another excuse & bogus appointment booking!!

  • AlchemicalFilms Alchemical Films (@AlchemicalFilms) reported

    @Plusnet we have had no updates from you regarding moving our service, nor delivery of the new router. Please update ticket 227495641