Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 01/13/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alistairdon91 Alistair Donaldson (@alistairdon91) reported

    @Plusnet 3rd day in a row of under minimum guaranteed speed and not enough time in the day to sit on hold for customer service what can i do?

  • KingKerChing John King (@KingKerChing) reported

    @Plusnet I've not had any Internet since 4pm, can you help?

  • _PaulClarke_ Paul Clarke (@_PaulClarke_) reported

    @RMFH_the_one @Plusnet You might be better asking your neighbours to call their providers. Ours was down for a week - Plusnet ‘working on it’ until our Sky customer neighbours called Sky and got it fixed the next day!

  • Plusnet Plusnet (@Plusnet) reported

    @minimoderns Hey @minimoderns, I'm sorry to hear that you were having some issues with your connection. I appreciate his can be frustrating. I have looked into this for you and can see this is now resolved. If there is anything else please get back to me. Haleema Plusnet Sheffield

  • sovietlife crafty 🇬🇪 (@sovietlife) reported

    @Plusnet The sim arrived on the day of the transfer. No problems with the service since, all is good. Cheers

  • gamecounsel The Log Lady (@gamecounsel) reported

    @Plusnet Thank you. Service in my area has now been restored, although the signal is weak.

  • paulghosts8 🟣paul campbell (@paulghosts8) reported

    @Plusnet hi plusnet my broadband have been of from last night any way you can fix this for me to get it back on

  • stevenig Nigel Stevens (@stevenig) reported

    @WalkWithWallace Just gave up with Plusnet as doesn’t offer WiFi calling. I have no signal from any network at home so this was deal breaker

  • richardelliot Richard Elliot (@richardelliot) reported

    @Chimpman @rhymerrigby We were going to move to PlusNet and BT called up and said they'd price match so we have BT for not too bad a price. What has happened to full fibre? Pretty sure they did all the cables in the pavement months back now, but they seemingly aren't connecting properties up

  • Paulina_T3000 Paulina T (She/Her) (@Paulina_T3000) reported

    @Plusnet our broadband has been down for 2/3 days now. When will this issue be fixed?? It’s hardly being addressed too