Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 01/28/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rjsleven Becky Sleven💙 (@rjsleven) reported

    Hi @Plusnet, I got a system popup on my phone just before 1pm, saying the network provider had turned off my 4G, and have had no internet since. Calls & texts are fine, ditto WiFi. Can you help? I'm well within my usage allowance.

  • TroiBoy Old Boy Troi🇾🇪 (@TroiBoy) reported

    @absoluteradio I was sure you was the @Plusnet guy! Sorry @JasonManford my bad

  • susie_oc SusieOC (@susie_oc) reported

    @jesse_mukisa @emrudgee Me too! A month after promised connection date SE unable to connect or give timeframe so contract cancelled. Now they're cut me off from CURRENT supplier Plusnet by failing to tell Open Reach to halt migration and are not helpful in getting issue resolved. Avoid @shell_energy

  • Lou83018235 Lou (@Lou83018235) reported

    @Plusnet ..so someone can just make a claim on my BT landline and cancel my broadband.. and it will take 10 to 14 days to reinstate..

  • Archariess Kittybear "Hugginator" Ramey (@Archariess) reported

    @Plusnet Hi. Turns out I figured out what the problem is - Your website doesn't login under Firefox. It works fine on Microsoft Edge. Not really sure what you can do about that...

  • alexliz Alex Zachopoulos (@alexliz) reported

    @Plusnet no signal all day, multiple cell phones (so not a fault with device etc). DM sent four hours ago but no response. Anyone reading this (yes, I know it's Sunday).

  • andrewfq Andrew Q (@andrewfq) reported

    @Plusnet Not necessarily moving, wanting to lodge notice so if I do, am not stuck paying x weeks at higher rate after end of contract. Possible may stay, but looking to cover bases at the moment. Have anxiety issues so can't use the phone to discuss with your team. No virgin in my area.

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • mpatersondj Michael Paterson (@mpatersondj) reported

    @Plusnet My connection has been dropping constantly for the last few months, I need to unplug and restart the router to fix the issue then it happens again. Can you help?

  • BlooMunKy BlooMunKy (@BlooMunKy) reported

    @Plusnet You tried to take my payment on the 1st of this month when I usually get an email a week in advance telling me it will go out on the 9th. Why have you done this and why are you threatening to cut my service off?