Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/09/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Spharris1976 Steve harris (@Spharris1976) reported

    @Plusnet I'd like to cancel my bt sport app

  • StockLoves Stockportloaves&fish (@StockLoves) reported

    @Plusnet my Wi-Fi connection has been non-existing all day today I've had to cancel two zoom meetings and it's still not working

  • MusicCloseup MusicCloseup.com 📷 (@MusicCloseup) reported

    @TLATWuk TalkTalk was OK for coverage + value, but put price up during fixed price contract (??) & hard sell/rude when we left If an isolated area only served by BT, Plusnet is part of same company + might be cheaper Can often get good cashback through TopCashback or similar

  • mandroid2525 Mandroid2525 (@mandroid2525) reported

    @Phillip91gamer @IBadDriverI It's complicated there's other operators involved talk talk,virgin,Plusnet they lease the line from BT as Plusnet is BT rebranded cos monopoly had to be split between Broadband and Fiber hence endless headache for providers you don't want to upgrade your service for competition

  • france_lou Louise France (@france_lou) reported

    How is it such a big company like @Plusnet @plusnethelp can’t provide me with an email address that I can contact them on to send them some pdfs? I’m deciding whether to remain a customer or not and if they can’t even give me an email address I can contact I think it will be 👋!

  • Sab1e_ Phil (@Sab1e_) reported

    @Plusnet I get an error when trying to text to a short number (such as 7726, spam reporting). It says "Message not sent. Number is formatted incorrectly." I'm trying to work out if it's a device issue or account issue, can you help see if there's anything on my account?

  • LeahMarie1988 Leah Smith (She/Her) (@LeahMarie1988) reported

    @Plusnet Why has my monthly bill gone up by over 7%? Your service isn’t good enough to warrant what I was paying before, let alone putting it up?

  • Plusnet Plusnet (@Plusnet) reported

    @flookoco Hi Ian, I'm sorry to hear about this, you can speak to our Customer Option Team to discuss the monthly price further and see if there is anything that can be done. They are reachable on 0800 013 2632, my colleague will be able to further assist. - Curtis, Plusnet Sheffield

  • jonbarony John Barony (@jonbarony) reported

    @Ofcom @Plusnet @jonbarony my contract is at its end my issue is that for new customers the deal is £21.99 i’m being offered £29.99 so it looks like i have to find another provider

  • Jez_Shed JezShed (@Jez_Shed) reported

    @Plusnet Gawdammit, I'm being bombarded by scam texts. Surely you can stop this crêpe going through your network. My plusnet mobile account will be chucked in the sea if this carries on. Every SMS I receive is like a test to see if I'm caught out. It's 2021 for forks sake.