Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 01/22/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Munross) reported

    other #Plusnet users out there having issues? mail servers now in more or less constant non-response, webmail unavailable ( was, 'sorry, we can't load that now', is now blank). Site unresponsive, pages failing to load / error messages. Other web sites fine. Is the company ok?

  • r1_sheryn SherynR1 (@r1_sheryn) reported

    @Plusnet I want to cancel my contract - I just want to know if I have to give notice or if there will be any penalty to leave for another provider

  • duxastroman Pete Hill (@duxastroman) reported

    @plusnet email is up again! but b4 knowing it was a central problem I sent a test gmail to my plusnet account that still hasnt arrived - it tells me ‘plusnet cloudmark gateway server unavailable’. Plse confirm you rejected incoming emails and explain if theyre lost forever

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @SpagFlying Maybe - although its very shabby. Like @Plusnet don't really know what they're doing. Clearly have no incident management and their monitoring is poor too as this started Tuesday night not yesterday morning

  • _CHUCKLEBUTTY Gladys Chucklebutty (@_CHUCKLEBUTTY) reported

    @Plusnet Come on Plusnet... almost THREE DAYS without email !! What EXACTLY is happening ? Please done direct me to the service status as it basically doesn't tell us !

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet It's now 6 hours since the last update and 4:30PM So this update is late. Still not working properly. So we have now been off line for 38 hours !!!

  • KeMiBo Kevin Tynan-Bowe (@KeMiBo) reported

    @Plusnet I have been unable to use my mobile phone for most of the day - no signal at ALL! I now have one bar - not good😡

  • gnarlybole Gnarlybole (@gnarlybole) reported

    @AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.

  • SmeeTeret Teret Smee (@SmeeTeret) reported

    @Plusnet hi, I’m trying to get a quote for BB on your website but something keeps going wrong. Is this a known issue? Tried on two different devices

  • AK90881221 Dr M S (@AK90881221) reported

    @Plusnet I can receive emails, but still CANNOT send email. SMTP server issue. It is 36 hours now! When will it be fixed? What compensation will you provide?