Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/24/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kurtconstable Kcvfr400🏴󠁧󠁢󠁷󠁬󠁳󠁿🕹️🎮 (@kurtconstable) reported

    I play a yearly game with plusnet mobile. They add pennies on as allowed by the rules of prices increases within a contract to my kids sims. Then I rest it back to the original price often with more data. Never take it when it comes to sim only plans, keep an eye.

  • stevedocs Steven Doherty (@stevedocs) reported

    @Plusnet hey. My router is making W crackling noise. It’s hub one. Can’t find any help online. What can I do

  • modemfish modemfish (@modemfish) reported

    four hours now and no response from @Plusnet .. Can i get some support please. I sent DMs as requested 4 hours ago

  • megabren Bren (@megabren) reported

    @Plusnet hi there, I'm in Spain and my phone's not connecting to any networks. I can't see if Roam Like at Home is enabled on my account, can't see how to enable it on your website, and can't call you because I'm on wifi. Any help?

  • jackmaindaniels Jack (@jackmaindaniels) reported

    @Plusnet Hello, it's been over just half a day since I received my sim card and called to activate it, yet all I see is "emergency calls only" despite the coverage checker showing excellent 3g & 4g coverage in my area. Phone in question is a Xiaomi Redmi 5 Plus.

  • deransomea ÆdëR (@deransomea) reported

    @Plusnet My broadband activation day is today. Got a text this a.m. to say the phone is connected, but my broadband still isn't. Is there a problem?

  • tara1966 🍀 Tara 🐢 (@tara1966) reported

    Can anyone help me please? I haven't had #plusnet broadband a week and it is not fit for purpose as promised. They say I have to pay a cancellation fee. How do I deal with this please? #ripoffbritain

  • modemfish modemfish (@modemfish) reported

    How busy is @plusnet support? Three hours since reporting bandwith capping issue and no one has got back to me?

  • Steve_the_Stoic Stoic Steve (@Steve_the_Stoic) reported

    @Plusnet @plusnethelp I am in Tanzania with no mobile service. My Microsoft accounts require me to receive texts as part of two step verification so I am now locked out of those accounts. Can you please explain why I cannot get any service? I am travelling for a few months

  • therealph99 Paul H (@therealph99) reported

    @Plusnet Thank you for your reply BUT this doesn't make sense. Why should I pay anything for correcting a fault with your equipment? To add insult to injury when I complained I was told "take it up with Offcom". Is this what Plusnet considers best in class service? @MoneyTelegraph