Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/28/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • DougPiranah Disgusted Of T.W. (@DougPiranah) reported

    @Plusnet @WeAreOpenreach WTF is going on in Paddock Wood. Frequent, prolonged broadband outages. Lots of comms contractors around lately. Are they the cause or the solution?

  • DarthSirik クリス (@DarthSirik) reported

    @Plusnet It's ok. Your automated system said its related to a local area issue. It said i probably wont get internet back until tomorrow. (this is in Cumbria)

  • The_Morningstar Tony H (@The_Morningstar) reported

    @Plusnet any news about the Internet outage in Barrow-in-Furness? I've been without broadband since 0245 this morning.

  • Kjvincent1979 Kev (@Kjvincent1979) reported

    @AlbusAndEye @Sleeper81225528 I was on plusnet before but moved due to poor connection at the time. They can't apparently provide in my area, though bt and zen both shoe max 1 master I've had better before

  • TCTweeting ME (@TCTweeting) reported

    @Plusnet - how do I get my logging credentials to access the Internet? Your Hub1 doesn't give me the coverage I need and when I try to reset my password that doesn't work

  • Craigasjj Craig (@Craigasjj) reported

    @Kjvincent1979 I was going to say plusnet but I've just read your comment, so I can't be much help.

  • dandonnan Dan Donnan (@dandonnan) reported

    @Plusnet Reported that my broadband is down this morning, and also sent a text to the help number, but it has now been 7 hours (instead of the 30 minutes stated on the help site) with no response on whether this is actually being looked into. Can I get an update?

  • Virtual_Vince Vince 🇬🇧 (@Virtual_Vince) reported

    @Plusnet It’s working again now, but I had no mobile service for pretty much the whole day yesterday. I spent ages changing settings on my phone because I didn’t realise it was a network issue.

  • trashgxrl cait🕷 (@trashgxrl) reported

    @Plusnet second day without internet, i have asked for information on when the service may be fixed in my area and no response. i am currently working from home and having to rely on my personal hotspot which is a weak connection at best !!