Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/31/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LizzieLongley Lizzie Longley (@LizzieLongley) reported

    I genuinely cannot believe the way I have been totally scammed by @Plusnet . Anyone else had massive problems with them? This is worse than when a woman selling bracelets in Ibiza ripped my last €20 out of my hand and ran off down the strip

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet Why customer service agents lie to us ? I was told my broadband will start running from 3rd August. When I called plusnet yesterday evening, he said broadband will be active within an hour. Now it's been more than 7 hours and it's 4th August now. Unbelievably bad service.

  • HelenNS8 Helen NS (@HelenNS8) reported

    To plusnet: My router flashed orange for some time. Tried restart - went flashing green then orange. Happened before but usually only seconds. Lost service for some time. Ok now.

  • mungerville craig branson (@mungerville) reported

    @Plusnet Suddenly unable to send emails, is there a problem? Worked fine this morning. Sheffield area.

  • ShaunLowrence Shaun Lowrence (@ShaunLowrence) reported

    @Plusnet why can’t I cancel my broadband without ringing up, when the helpline isn’t 24/7?

  • uniqueye uniqueye (@uniqueye) reported

    @Plusnet is your mobile service working ok? I have had no service on and off on phone - over the last few days...

  • Giles2912 G (@Giles2912) reported

    @Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!

  • PaperBatVG Dion (@PaperBatVG) reported

    @parfaitmini @Plusnet "Award winning customer service" MY *******

  • trash_bag_tv Trash Bag Boutique - BlackLivesMatter (@trash_bag_tv) reported

    @Plusnet internet sucks, not surprisingly I'm using my phone data to tell you this because the wifi is not working.

  • ConleyNeil Neil Conley (@ConleyNeil) reported

    @Plusnet we have had no network since yesterday morning. Is it going to be sorted today?