Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/27/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EUPDfeelslike P (@EUPDfeelslike) reported

    @Plusnet Still down.. have private messaged. I know there is an outage due to building work knocking out cables but just wanted an update/timescale for when it may be back up? 2 days now..

  • LeanneBennett Leanne (@LeanneBennett) reported

    They overcharged me (more than the £10 extra) for the last 3 months, which they’ve cheerfully refunded but wouldn’t have if I hadn’t called. (The customer service rep at @Plusnet had the cheek to say “That’s why we have a customer service line”) FFS!!!! And now that I’m

  • SammieNova Sammie (They/Them) (@SammieNova) reported

    @Plusnet Hello, my internet has been going on and off for the last 10-15 minutes, is there a problem in Runnymede/Surrey?

  • EUPDfeelslike P (@EUPDfeelslike) reported

    @Plusnet any update on the outage in RG22? Internet and phone been down for over 24 hours now..

  • LeanneBennett Leanne (@LeanneBennett) reported

    Folks add @Plusnet to your list of companies to avoid. They have been charging me £10 more every month for the same service I had before I moved to this house. They bungled my house move in March. They promised me an ADSL filter they never sent. (I had to buy one)

  • peter_ross15 peter ross (@peter_ross15) reported

    @Plusnet what is going on eith your network, no signal, unable to make calls, message saying not on network, in watford Herts area

  • seonemesis Jason (@seonemesis) reported

    @Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.

  • seonemesis Jason (@seonemesis) reported

    @Plusnet The CS guy emailed me. Apparently his system went down, that cut him off. It doesnt excuse the boring "we're expereicneing high call volumes" nonsesne. Every corp now uses this excuse for not hiring enough staff. Plusnet have always been head & shoulders above the rest. Now same?

  • Superspurs1000 Gazinho (@Superspurs1000) reported

    @jesuisunhananas @VOXI_UK Yes I'm leaving for plusnet for that reason. Not that the PAC code works or anyone can understand in customer service what my issue is. Shocking

  • footiep nancy perrin (@footiep) reported

    @Plusnet anyone here able to help with big drop in speed?