Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/26/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobChidley Rob Chidley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobChidley) reported

    @Plusnet I am a customer. I want to talk to an actual human about SAFEGUARD not working but your telephone bot system is impenetrable. How do I find a human to talk to?

  • BobbyCaldwell91 Bobby Caldwell #FBPE #RejoinEU (@BobbyCaldwell91) reported

    @Plusnet Thank you for your swift response. Called your customer service team - waiting times now approaching 30 minutes. This is really not acceptable.

  • OrganisedPauper OrganisedPauper (@OrganisedPauper) reported

    Very pleased with my switch to Plusnet. I got £10 from MSE and an £80 prepaid card, plus it's much cheaper and the WiFi coverage is much better. Had to have a signal booster with Virgin.

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • Casserly_Rock James Casserly (@Casserly_Rock) reported

    @alisonsiobhanm1 @DerylLynn @Plusnet Somehow, I bet if your friend just stopped all payments to Plusnet, they'd have no problem finding her house.

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • Zatchlas Zatchlas (@Zatchlas) reported

    @Plusnet - I cancelled my service and transferred to @Brsk_uk in November. You sent me an email telling me my switch over date would be 30th November and not to cancel my direct debit, but you have just used it to charge me for December! What’s going on?

  • DerylLynn DerylLynn on stranger’s island (@DerylLynn) reported

    @Plusnet down again so I’ll be keeping the Ofcom complaint live . 2 weeks off one week on back off now again

  • speirce Sue Peirce (@speirce) reported

    @Plusnet I've an engineer booked sometime this morning to fix the broadband into the house. The text message says I can track this on the Plusnet Member Centre app, but I can't find any such app on the Play Store. Is there any way to check when they might turn up?

  • mrcj300460 Chris J (@mrcj300460) reported

    @Plusnet hi I’m thinking of renewing my broadband contract but may need to move house within the next 24m, assuming if you cover the area I move to this would not be a problem, but what happens if this is not the case please, many thanks