Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 03/15/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMacPeople Hass (@TheMacPeople) reported

    @plusnet @plusnethelp major outage reported over 24 hours ago. You promised fix by 6pm YESTERDAY. Over 24 hours later connection still down. Customer service line not accepting calls. WHAT ARE YOU PLAYING AT?

  • Balloonatics1 Balloonatics (@Balloonatics1) reported

    @bt_uk Thank you. Although plusnet are the service provider BT provide the land line and therefore you should be responsible for this provision! Plusnet have escalated this to BT management with no response !

  • badwool9 Roy (@badwool9) reported

    @Plusnet Wifi down?

  • MissMojito1 Miss Mojito (@MissMojito1) reported

    @plusnethelp Hello, my plusnet number doesn’t work in Ivory Coast. Says “no service” could you help me with this?

  • lmalyondraws lmalyondraws (@lmalyondraws) reported

    @plusnethelp Good morning. Please can you advise an email address I can contact to give feedback for a recent incident with my Broadband and the service I received from Plusnet? I see there is an address to write to or call but email would be my preference. Thank you, Lisa

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @Plusnet you promised i would have broadband on 18th Jan then 27th jan still no broadband , Vodafone were useless i thought you were supposed to be better , its getting desperate here i am on my own i need my internet back locked down and getting so so stressed with this

  • PeterLivingLife Peter Stephenson (@PeterLivingLife) reported

    @Plusnet mobile services are down for the second day in north Exeter. Again. No way to contact you to report other than publicly like this as I can't phone and all other comms options are off on your website 🙄😕

  • anthony_teis Anthony John Teis (@anthony_teis) reported

    Worst Internet coverage EVER by #plusnet. Need to teach online to make a living. Lost connection 13 times in one hour today. This has been happening for months. Supposedly, they upped my signal two weeks ago. Contract is up, I'm off!

  • WestfieldWoody BenC (@WestfieldWoody) reported

    @ItemLevel1 @plusnethelp @Plusnet I've investigated quite a few companies doing rural fibre but none have a project running in my area. They want you to drum up the support then they might consider it. Could always approach a land agent about putting a 5g cell tower somewhere on our farm

  • ItemLevel1 Romanx (@ItemLevel1) reported

    @WestfieldWoody @plusnethelp @Plusnet Not a bad idea if coverage isn't great