Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/20/2025 23:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • castelm11 Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet Plusnet don't own the infrastructure. Their contract with BT (or whoever does own the network) will say that the supplier has a certain time (sounds like three weeks) in which to establish the connection.

  • NMJBorthwick Nicola Borthwick Counsellor/Trainer, London & AL6 (@NMJBorthwick) reported

    @Plusnet Hi. Have been experiencing a poor signal all afternoon, so bad that I can't offer my clients Zoom calls, as no one can hear me. All was ok up to Saturday! Please help, as it's affecting my business! Thanks

  • randomovine Curious and Chaotic *Sheepy* #Baa 🐑 😷 (@randomovine) reported

    @macronencer They have to pay PRS fees .. hence cheap covers... Btw, top tip, upgrade your Plusnet router to a none Plusnet one because all of theirs are ****...

  • thespeewah0126 ⚫ #3.5% 💙 #FBPA #JohnsonOut (@thespeewah0126) reported

    @nw_nicholas @Plusnet Maybe you’ll be lucky enough to get a call from someone claiming to be from Virgin Media? I’ve had them on an almost daily basis for the last couple of weeks. He and, occasionally she, even offered to help me with my computer settings!

  • VBrooks1978 Victoria (@VBrooks1978) reported

    @Plusnet I’ve got a problem but your number won’t work 😔

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    okay, wifi works. i would like to burn plusnet HQ to the ground but knight every single support staff they have

  • SpagFlying The Boosted Spaghetti Monster (@SpagFlying) reported

    @Lesism Is there no chat option on their website? My human alter ego is with Plusnet sim only. 30 day contract 6gb pm for £6 as a Plusnet broadband customer. It is on EE network so excellent coverage. I have no affiliation with them.

  • gedandsue Happy Camper (@gedandsue) reported

    @Plusnet hi, are there still issues in Staveley, Cumbria LA8 9JS. Had phone but no internet up to yesterday afternoon.

  • mklister Matt Lister (@mklister) reported

    @mattmecham Had excellent service from Vodafone since switching to them in April 2020. Much better than Plusnet that used to go down for over 3 hours at a time. Recently upgraded to Pro at no extra cost. WiFi Booster and 4G backup in case it does ever go down.

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @nw_nicholas @Plusnet Which, presumably, has PlusNet finger OpenReach capacity issues (Did OpenReach attend at such a busy time to see the reality?), or to ponder REIN, which is more common at times of high power consumption/devices powered on/off.. Do power cables share poles with telephone wires?