Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 01/30/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeag52425650 itsmeagain (@itsmeag52425650) reported

    Joined @plusnet last December! I strongly advice that NO ONE! EVER joins them. From day one I've had problems. No joking. the connection dropped at least 15 times per day. I've had numerous hubs sent. So far, I've got approx 5 in storage. Disgusting connection!

  • alf_love47 Alf Love (@alf_love47) reported

    There are some real crap ads on tv, recently had the Dominos with lads yodelling, but some are brilliant. Love the PlusNet ads.

  • stimpakman Stimpakman (@stimpakman) reported

    @bt_uk I think its a problem with openreach. I'm with @Plusnet. I can DM you my postcode if that's any good?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Wilmot99 Richard Wilmot (@Wilmot99) reported

    @Plusnet Morning, Please reopen 214801930 . Issue has not been resolved and is now worse than ever. If not resolved in the next week I will start looking for a new broadband provider.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • desisla47510875 desislava (@desisla47510875) reported

    @Plusnet Also, can you provide me with a customer contact email address?

  • PercyBros Sam (@PercyBros) reported

    @Plusnet Why did you not cancel my broadband when I asked for it to be cancelled within 14 days as the broadband dropped and didn't work, when I realised I still be billed last Friday, why did you disconnected the phone call twice, then on the third time you said you'd ring back and didnt

  • Plusnet Plusnet (@Plusnet) reported

    @NomadicAdam Thank you for getting in touch and I'm sorry to hear about this. I have sent you an email in regards to the final bill, if you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield

  • Shutterant Anthony Browne (@Shutterant) reported

    @Plusnet Our internet suddenly went offline around 8pm. I've checked with a spare DSL router and it is definitely the fibre broadband. Please help, I've got work to do! 😭