Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/29/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • roym41 Roy Courts (@roym41) reported

    @Plusnet where is my service? I've been waiting since 15 September. All I've got so far is a dead router and damage to my car. Please help.

  • SounilHeeramun Sounil Heeramun (@SounilHeeramun) reported

    @Plusnet When will your tech support answer the phones. No internet and very poor service

  • SounilHeeramun Sounil Heeramun (@SounilHeeramun) reported

    @Plusnet trying to speak to someone at your company for support and awaiting a callback for last hour. Service is very poor. Why does your phone line reject calls?

  • RyaLord Ryan Lord (@RyaLord) reported

    @NOWHelpTeam Have placed an order via the website and will commence on 14th Nov, do you cancel our current cover to end on that day etc on our behalf? Current contract with Plusnet ends on 1st Nov.

  • keithdaviduk Keith (@keithdaviduk) reported

    @Plusnet no phone! new mob acc 78082711 switch from EE happened today now no EE so left without Mobile phone service because I haven’t even received my Plusnet SIM yet!

  • Moonflowers1 Moonflowers🇬🇧🎶🦉🇧🇪 (@Moonflowers1) reported

    @Plusnet I've already done that, you didn't reply. Looking at twitter it seems there are loads of problems today. Not sure why you wouldn't acknowledge that.

  • Mat_Thompson Mat Thompson (@Mat_Thompson) reported

    What’s going on with the internet @Plusnet Maybe someone at @plusnethelp can tell me? It just keeps dropping out and so so slow… 😥

  • VallenderZakari Zakari Vallender (@VallenderZakari) reported

    @Plusnet is your phone line down? Best costumer service in the industry?

  • tabithaplain Tabitha 🦖 (@tabithaplain) reported

    @Plusnet Fix my internet. Answer your phones. Earn your money. You were good before, you could be again!!

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?