Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/12/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EsssHaych sundus (@EsssHaych) reported

    @Plusnet Very disappointed with plusnet broadband customer service. I have been on hold for almost 2 hours! I've only joined plusnet broadband today and already thinking of leaving.

  • TamaraForgan Tamara (@TamaraForgan) reported

    @Plusnet Hi - I’ve sent you a DM, I’ve raised a fault, I sent messages via messenger with no response or resolution. We’ve had no internet since Friday. Please can you investigate and get back to me.

  • glreeves60 GLR (@glreeves60) reported

    @Plusnet My mother-in-law hasn't yet received her new router. She is new to Plusnet and her switchover date is this Friday. Can you help please?

  • AristyZ aristy zorbas (@AristyZ) reported

    @Plusnet Can someone please contact me to let me know why you have made a charge to my account. 2 x conversations with support and it was never mentioned would be paying for this (considering I have been sent the incorrect router). A

  • Plusnet Plusnet (@Plusnet) reported

    @matwatkinson Hi there Mat, I'm sorry to see this it may just be that you were in an area with no mobile signal at the time. Please get back to us on a DM with your mobile number though if that's still a problem and we'll be able to help out. - Adam - Plusnet Sheffield

  • AlbertaGrace Alberta Grace (@AlbertaGrace) reported

    @Plusnet please could you help the internet keeps dropping and we are trying to work from home.

  • AristyZ aristy zorbas (@AristyZ) reported

    @Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A

  • OrlaJackson1 Orla (@OrlaJackson1) reported

    @Plusnet zero service for 4 days. This is utterly ridiculous. 1 is understandable but 4 is nonsense. Have someone contact me today

  • HelenLLoomes Helen Loomes (@HelenLLoomes) reported

    @Plusnet I would like to cancel my new contract with Plusnet as it is impossible to communicate with you. Please phone me. You have my phone number. Helen Loomes

  • Langworthy_47 Hollinwood #AxeGreenTax (@Langworthy_47) reported

    @plusnethelp It is now nine months since I transferred my phone number from @Plusnet to another supplier but you keep sending me messages that you will be taking a monthly amount for my non-existent service. It is annoying.