Plusnet outages and service status in Lancaster, England

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

• 
  Tracy Coxey (@tracy_coxey) reported 51 seconds ago from Fleetwood, England

  @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

• 
  Lola LFC (@Lolavanenburg) reported 8 minutes ago from Halton, England

  @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

• 
  Scott simmons (@Simmonslfc) reported 15 minutes ago from Middleton, England

  @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

• 
  Tracy Coxey (@tracy_coxey) reported 32 minutes ago from Fleetwood, England

  @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

• 
  Tracy Coxey (@tracy_coxey) reported 41 minutes ago from Fleetwood, England

  @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GlutenFreeReviews (@GlutenReviews) reported 3 minutes ago

  @Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.

• 
  David McGinlay (@Quigmeister) reported 5 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  Rob Shelley (@ITVRobShelley) reported 7 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Flower Pot (@FlowerP79667758) reported 9 minutes ago

  @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

• 
  Alison Lees (@AlisonMLees) reported 12 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Jason F (@jasonFr54781642) reported 12 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Abu al-Hinnā Yakub (@RobinWi56161978) reported 16 minutes ago

  @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 16 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  GM Mark Howitt (@MarkHowitt) reported 18 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.

• 
  Jaime Dodd (@JDSuker) reported 19 minutes ago

  Try @Plusnet treat their existing customers so much better!