Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 03/10/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sadgenservwork P (@sadgenservwork) reported

    @Plusnet Still not received details of how to claim my reward card, despite receiving 2 emails saying plusnet are aware of the problem and will be resolved in 2 weeks. 2 weeks gone by and still waiting.

  • b34n3gg Sean 🔴⚪ (@b34n3gg) reported

    @Plusnet funnily enough as an existing customer this is considered a perk. Like you're doing me a favour at this price 😡

  • amyearsley Andrew Yearsley (@amyearsley) reported

    @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

  • AnnGreggsRN Greggs 💙 🇾🇪 🇵🇸 (@AnnGreggsRN) reported

    @Plusnet why are you sending me a new router ? I had a phone conversation yesterday & my service was connected - after being wrongly disconnected after a shambles of service provision. A long wait for a 5th time to get through to speak to a human to sort this is unacceptable

  • nkannemeyer3 Nicholas Kannemeyer (@nkannemeyer3) reported

    @Plusnet Question 249155549 I’m not returning it.  Please charge me for it if you want. You never told me to return it when you sent me it. It is too old to refurbish and not a very expensive item. I feel insulted by this requirement you are burdening me with. Just charge me for it if you want. I have paid you a lot and you are trying to waste my time. Nicholas

  • Broughton500 Matthew Broughton (@Broughton500) reported

    anyone else having plusnet problems this morning?

  • Plusnet Plusnet (@Plusnet) reported

    @AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield

  • robmcd85 Rob McDowall AMRSPH FRSA (@robmcd85) reported

    @christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.

  • blonde_moment83 Nicola Chapman (@blonde_moment83) reported

    @Plusnet hi, I have a question about my renewal deals. Can you help please?

  • patelios121 Mihir Patel (@patelios121) reported

    @Plusnet been over a week since I messaged about needing a contact to speak to about getting fibre installed in my building for all residents and no one gets in touch. So poor. Thought you would be all over wanting to install that for 2-3 apartment blocks.