Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/10/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dav3orr David Orr (@dav3orr) reported

    @Plusnet how you can claim to have best customer service! I have had to cancel my contract within 24 hours of being connected because of rude, incompetent staff that lied to me and said I either needed to pay £65 for an engineer or £120 to cancel my contract. Avoid this provider!

  • mariagoodwin93 Flufferlina (@mariagoodwin93) reported

    @Plusnet Hi... I have spoken with customer services and we may have identified the issue.

  • triscoe Joe D 💙 (@triscoe) reported

    Anybody's net been down all morning? There was a sudden spike of people reporting their broadband was down on Openreach lines around 1:30am this morning, and mine was one of them, but it hasn't come back on :( Any help appreciated @Plusnet

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet No know issues apparently. Tried to connect again just now and it won’t connect. Tried turning router off and on again but that hasn’t worked. When it tried to send an automated email to you it keeps saying the url doesn’t exist.

  • bellini197 Mick Bellini (@bellini197) reported

    @Plusnet So two years@of playing and thousands of diamonds spent to get to GML and to earn 20k trophy points and you idiots have got the nerve to compensate me with 15k of diamonds!!! What a joke!!!! EVERYONE CANCEL YOUR PP NOW AND DON’T GIVE THIS LOT 1 MORE PENNY! FIND ANOTHER GAME !!

  • Ephemeral_Goods Twisted Ephemera 💙 (@Ephemeral_Goods) reported

    ****** internet shopping is hard Virgin ramped up my bill by adding things I never asked for nor wanted, Talk talk website doesn't work, plusnet want to charge £50 for BT landline - yeah ok, get ******. Shell are offering broadband HELL NO, NOW is owned by Murdoch, & sky, so no.

  • FrazerBrown FRAZER BROWN (@FrazerBrown) reported

    @Plusnet Avoid Plusnet - just read the litany of unsatisfied customers in here, that should tell you all you need to know. I’ve not had one month in the whole contract where the internet hasn’t gone down for 3 days at a time. Avoid. Avoid. Avoid.

  • Gazsa94 Gaz (@Gazsa94) reported

    @Plusnet penalising me for ending my contract early when their wifi didn’t even stay connected to any device, Why would I continue paying for a service that didn’t meet its expectations?

  • RobBluedreamer Rob Allen (@RobBluedreamer) reported

    @Plusnet It’s not always about price. Alas Plusnet has become the same as the others, onboard as many new customers as you can with “cheap” deals but fail to look after existing customers. A symptom of short term profits demanded by shareholders.

  • caldyr99 Martin Frowd (@caldyr99) reported

    @plusnet Any chance you can fix your download speeds in Kent please? ME4 postcode. Getting download speeds of barely 1mb/s the last three days while trying to download software, games, music to a brand new PC. Not good enough.