Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 01/12/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • citytransportin Simon (@citytransportin) reported

    @WilsDavid @Plusnet Dave, no reply yet It is somewhat 'off' that their migration of email service to a third party should see paying users impacted in this way

  • MarkyMark16700 Marky Mark (@MarkyMark16700) reported

    @Plusnet how do I cancel my Plusnet BB and phone account? Can you just supply a direct links to the cancel my account page please? I’ve logged in and tried but it just goes round in circles and I’m not wasting time on the phone.

  • cthao2101 Buttercup Serenity (@cthao2101) reported

    some say it isnt e,g plusnet. Is there any way of verify whether the failure of TOOB was related to there network cabling or will affect openreach full fibre connection. Other providers say can only say yes or no on installation day. I dont want to left without broadband 2/2

  • alexxs1590 Alex🌸 (@alexxs1590) reported

    @Plusnet hello, our internet has gone down twice today. Do you know if there's any known issues at the moment or what we can do?

  • NicolaKirton9 Workers2Unite (@NicolaKirton9) reported

    @SteveDoggett5 @AverteFacium @ScottAnd67 60 years old now, and I live alone. I was abandoned until Customer Service at Plusnet checked my UC journal in March to confirm I had my UC payments reinstated. UC payments of £170 for 2 weeks was and is my only income.

  • DorothyNotD DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported

    @MartinSLewis For balance I want to add I phoned @Plusnet last week and got through to a human within 2 minutes and they sorted the issue straight away! Was expecting at least 15 min hold. Was very impressed

  • Lannilou lannilou (@Lannilou) reported

    @Plusnet hi I need to cancel my mums broadband but she has dementia and we don’t know passwords what can we do ?

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @Plusnet. I had an issue with Openreach connecting my broadband & have put in a complaint with them, but they have said you will need to raise an invoice to them for financial compensation for me as they were doing the work on your behalf. Can you please contact me to discuss?

  • HappyFerrret Paul Aylett 💙 (@HappyFerrret) reported

    @MartinSLewis Absolutely. @Plusnet have been telling me since Friday 3rd that they are extremely busy but their "award-winning UK based support team" will get back to me as soon as possible" It's now Friday 10th!

  • WilsDavid Dave Wilson (@WilsDavid) reported

    @citytransportin @Plusnet I’m also having this issue, any reply as yet?