Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 03/22/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KellyGary83 Gary Kelly (@KellyGary83) reported

    @flightdrg @Plusnet I selected the option 'thinking of joining us' and I've at least been put in a q now. I was getting same deadline when choosing any existing customer options

  • LucyRob09612646 Lucy Robertson (@LucyRob09612646) reported

    @Plusnet been trying to pay my bill for a week now and I'm not being charged the extra for your system being down what's going on

  • FredFirst1 Fred Fukovinov MOP (@FredFirst1) reported

    Had to switch everything of (not the plusnet obviously) Bunnies and Meatloaf was a very complex issue.

  • v31orc VEIØRC (@v31orc) reported

    @Plusnet fix my Sim please. You're not answering phone calls, I was 45min waiting on line for you to pick up my phone. On 1 April 2022 I change mobile provider and from there side all working fine, I transferred my mobile number and I'm able to make calls but not receiving calls

  • nigelvivian Nigel Vivian 🇺🇦🇪🇺 (@nigelvivian) reported

    @Plusnet Not had an in-contract increase until now. CPI plus 3.9 is not transparent since inflation is an unpredictable variable and unfair as it makes the service more expensive in real terms as the contract progresses. It’s becoming something of a scandal the regulator should attend to

  • ValSawyer16 Val Sawyer (@ValSawyer16) reported

    @Plusnet I paid for a static IP address which apparently would help me get VOIP but now been told that Plusnet does not support VOIP. I want VOIP so after being with Plusnet almost since it begun, it looks like I have got to find a broadband provider who allows VOIP usage?

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @PraisethesunT @Plusnet You are lucky to get a response. I have been trying all day and since yesterday with calls, tweets, texts. Appalling service. #plusnet

  • flaviomauri Flavio (@flaviomauri) reported

    @Plusnet on the website you say every plan has data roaming (protected by a cap) but I’m in a “band 1” country and I have no data signal. I can only be online on Wi-Fi. Is there some settings I need to check somewhere?

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @MarcAllera Atrocious service from your @Plusnet organisation yet again. No answers on tweets, phone calls, texts etc. #plusnet #marcallera

  • mike_thorne2910 Michael Thorne (@mike_thorne2910) reported

    @Plusnet Hi there. I live in Carway, Carmarthenshire, UK and I've had poor if no mobile signal for coming up to a week now. I have two phone numbers/SIMs with you - same issue with both. Could you provide an update on when the signal will be back please?