Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/01/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @evans_chirrup Hi Brenda. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.

  • Plusnet Plusnet (@Plusnet) reported

    @donnasemmens Hi Donna, thanks for getting in touch Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected and we’re sorry for the inconvenience caused Thanks Alice @ Plusnet Leeds

  • MargeJenny Jenny Allen (@MargeJenny) reported

    Where are my emails? @Plusnet No activity since last night! Phone recorded message this morning said you were dealing with the problem & hope to have it fixed shortly. I am not impressed with your lack of service

  • SazEHyde Sarah Hyde (@SazEHyde) reported

    @Plusnet I'm also having problems logging into my email.

  • pong_mcpanda cp (@pong_mcpanda) reported

    @Plusnet @DebCran Plusnet appear to be entirely focussed on copying and pasting the same non-response everywhere. What isn't clear is if anyone is actually doing anything helpful to solve the problem

  • JohnYorksfrag John Johnson (@JohnYorksfrag) reported

    @MLawsonDesign @Plusnet @Google they have not posted anything really anywhere and we are left floundering waiting to get into our e mails ....belting service

  • IanHOPKIN4 Ian HOPKIN (@IanHOPKIN4) reported

    Can anyone inform me if anyone is working in customer care at Plusnet I never get a response. They don't do me proud

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet since some time yesterday evening I've been unable to log in to my email account. Can log in to Plusnet without problems. Help please

  • MKlontzas Michael Klontzas (@MKlontzas) reported

    @Plusnet @kiteyw It's not 'some' customers. Hopefully, this will be an opportunity for @Plusnet to acknowledge that the mailservers have been broken for months or years, and upgrade them at last.