Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 11/19/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theblubster theblubster 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@theblubster) reported

    @Rob_J_Frost That's why I kicked them into touch. Bloody useless. The extra download speed isn't worth all the crap you have to go through to get a deal. I've switched to Plusnet fibre. Cost me £70 to have a new line in but that equates to 2mths VM and I'm now saving money as a consequence.

  • Mickmarsh24 Michael Marsh (@Mickmarsh24) reported

    @Plusnet morning, my internet is down OL3 7DD and ideas when it will be back up?

  • bozlentoo JD (@bozlentoo) reported

    Hi @Plusnet , been trying to get help from customer services and don't have the security details to access my account (no access to previous bank account and ex-wife set up the security Qs). You're showing on my credit check as missed payments. What am I supposed to do now?

  • AJ_Gold19 Andy Gold (@AJ_Gold19) reported

    @SkyHelpTeam @plusnethelp I am confused. I have been having problems with my internet connection. Spoken with Plusnet who made an engineer appointment and Openreach came today. @ weekend had a message from Sky about a broadband engineer coming to my house and coming tomorrow?

  • Adam9Green Adam Green 💙 (@Adam9Green) reported

    @larsselleth @SkyHelpTeam Openreach issue affecting most of Saddleworth. Plusnet advised us that Openreach were aiming to repair by 1000...

  • ohsoshocking Soph (@ohsoshocking) reported

    @maryvancura @Plusnet @plusnethelp Literally it keeps going down about 15times a day. Can’t even watch a full episode on Netflix whilst working 😠 I think I’ll be leaving too!

  • antony Antony Jones 🐦 (@antony) reported

    Why is hold music legal? * Horrible music by artists I don't like * Terrible quality via phone speaker * Regularly interrupted by a nasty, loud crackling sound I don't get it? I'd rather take my business elsewhere? Violators: @Plusnet @patagonia in the last week.

  • NickRandle Nick Randle (@NickRandle) reported

    @Plusnet is there a problem at the moment. I’ve no internet. I’ve tried all the usual stuff with no joy

  • Caz1987C yasir (@Caz1987C) reported

    @Plusnet internet been out all day. Why am I paying for this?! Have tried all reboots that u tell us to. It is your problem.

  • gwowen Gareth Owen (@gwowen) reported

    @Adam9Green I told Plusnet - still not listed on there service outage page. 2:48 AM disconnection, according to my router.