Plusnet outages and service status in Lancaster, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Lancaster, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lancaster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Lancaster, England
Latest outage, problems and issue reports in Lancaster and nearby locations:
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Tracy Coxey (@tracy_coxey) reported from Fleetwood, England@SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!
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Lola LFC (@Lolavanenburg) reported from Halton, England@Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!
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Scott simmons (@Simmonslfc) reported from Middleton, England@Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp
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Tracy Coxey (@tracy_coxey) reported from Fleetwood, England@SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!
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Tracy Coxey (@tracy_coxey) reported from Fleetwood, England@MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Seffuel Bloodmoon | Béta (@Seffuel) reported@AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..
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Richard (@visitandtravel) reportedI just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.
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GreenSparky (@colinwa47152885) reported@WeAreOpenreach I cant get a straight answer! Your communication to my ISP is terrible, you text me to say your coming for an appointment to install FTP but plusnet know nothing about it. 5 months since my order was placed, and this will be my 3rd day taken off of work unpaid.
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Emma B (@EBGBeee) reported@Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.
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Frog Princess 🐸 (@TheDivineFrog) reported@SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞
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f_ar_co (@f_ar_co) reportedWhy is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice
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Sakana San (@san_san141627) reported@Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
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Gladimir (@DrGladimir) reported@JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.