Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/18/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • quantumhealer1 Caroline Cousins 🌸 - Inner Transformation Coach (@quantumhealer1) reported

    @Plusnet @RainbowsEnd69 Mine is down too in Hampshire/Dorset. Has been since 2am.

  • chasabi Lee Scott (@chasabi) reported

    @Plusnet You can help by answering the phone or fixing your Internet. I've been on hold for 30 minutes and I still can't get online to do any work! Rebooted the router, connection settings on the router config page say that my broadband connection is up! It clearly is not up 😕

  • thatmattporter Matt Porter (@thatmattporter) reported

    @Plusnet fix the internet please, down in NI too ffs

  • quantumhealer1 Caroline Cousins 🌸 - Inner Transformation Coach (@quantumhealer1) reported

    @Plusnet my internet/broadband has been down since 2am. Your site says no oroblems but I see on diwn detector it is down all over the country. Please advise. My download speed is 0.36mbps!!! No problems with router.

  • _just_ollie Ollie (@_just_ollie) reported

    @Plusnet is there a problem with the service today? Router says connected at 80mbs but no actual internet on any computer 😭

  • pesdaboi Matthew Mithan (@pesdaboi) reported

    Morning @Plusnet - my broadband is down in Cardiff. Any updates available please?

  • Tyrs_fall_ Tyrs (@Tyrs_fall_) reported

    @Plusnet You could try sorting ya service out. No Internet sice 1am Saying there is a problem and ya on it would be nice!

  • CharneTromp Charné Tromp 🇿🇦🇬🇧 (@CharneTromp) reported

    @Plusnet my broadband is down, how do I get in touch with you, as the number on your website doesn't work (0800-432-0080)?

  • quantumhealer1 Caroline Cousins 🌸 - Inner Transformation Coach (@quantumhealer1) reported

    @RainbowsEnd69 @Plusnet Same here! I've done all the checks and mine has been down/restricted since 2am.

  • chasabi Lee Scott (@chasabi) reported

    @solarwhite100 @Plusnet @plusnethelp Hahaha... Embarrassingly for them, that actually may be true #FAIL