Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/02/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jftsang JMFT ♙ (@jftsang) reported

    @Plusnet Service down here in Cambridge since about midnight, will try again in the morning

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @rbowen @nearyd I noticed that back in 1995 when I was working for an ISP called Plusnet. The network was so slow with a Microsoft product running on it that we found it hard to do anything. Looks as if it's still the same in the present day.

  • Vintage_BM the flower decorative (@Vintage_BM) reported

    @WeAreOpenreach your service is appalling, over 4 weeks now to get a line connection @Plusnet you need to get your act together as well

  • LouisaMarie92 Louisa Marie Turner (@LouisaMarie92) reported

    @JennaWi99084561 @Plusnet Oh god I don’t fancy going through that process! Can never find a number!

  • Paul0069739619 Paul Adams (@Paul0069739619) reported

    @Plusnet can you please tell me if there is an outage in the southeast London area, router as gone down and flashing orange. No broadband. What is happening???

  • Josh_Pacey Josh Pacey 🎗 (@Josh_Pacey) reported

    @Plusnet Good morning, I'm having further issues with my broadband, please could someone help

  • Tom_Wilz Tom Wills (@Tom_Wilz) reported

    @Ghostess_Leanne I've been with plusnet for 2.5 years, never been a problem with internet, video calls, streaming HD and UHD tv.. and only £24 👍

  • StevenB48053410 Steven Barrett (@StevenB48053410) reported

    @Plusnet @MoneyTelegraph After 10days Plusnet still cannot retrieve a phone call proving they told me I didn't have to pay cancellation charges. I have a letter from the Head of Customer Services stating same. Plusnet uses threat of debt collection agencies to cover own mistakes.

  • AmeliaBostock Amelia Rose ॐ (@AmeliaBostock) reported

    @Plusnet my phone has no signal so I can’t accept calls or call out

  • Billy93821652 Billy (@Billy93821652) reported

    @Plusnet I need help