Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/27/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • anxiousplatypus Emma Ward🌈 (@anxiousplatypus) reported

    @Dr_Bekka_UK @TalkTalk Talktalk have terrible customer service. I really rate PlusNet on their customer service if that helps. Not that it fixes your current situation.

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • cdmalvarez cmorales (@cdmalvarez) reported

    @Plusnet Im in another country so unable to call - is customer support able to assist?

  • jakenathan24 Jacob Thompson (@jakenathan24) reported

    @Plusnet we got full fibre a few months ago, but anything outside of the room the router is in gets barely any wifi at all. Can you help?

  • Plusnet Plusnet (@Plusnet) reported

    @emilyannison Fab, thanks for clarifying this for me, Emily. Do you know if your WiFi Calling is working with other WiFi connections? So is it only your Plusnet home internet that it's not working with?

  • cdmalvarez cmorales (@cdmalvarez) reported

    @Plusnet I finished my contract with plusnet due to moving. In error I closed my direct debit. I can’t seem to set up a new one for the final bill (which is a refund) are you able to help)?

  • julianjpayne Julian Payne #KBF (@julianjpayne) reported

    @Plusnet Nearly a year. It's never been as fast as advertised

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @Plusnet is there a problem with webmail? Stopped receiving emails yesterday afternoon (12th November)

  • Cajon_50 Cajon 🏳️‍🌈🗻🎃 (@Cajon_50) reported

    @BrickRaccoon Nahhhh **** Plusnet tbh Shite wifi