Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 12/23/2025 02:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Harpes1 David harper (@Harpes1) reported

    @Plusnet It definitely wasn't use the Internet that u supply to my address and do work or use social media because it was down again Or answer the message sent to u within an acceptable time frame to help Plusnet top provider .. pure dung

  • Plusnet Plusnet (@Plusnet) reported

    @sharnehawkins Hi Sharne, thanks for getting in touch and I'm sorry to see you had a loss of service yesterday. While I can see that you had lost connection for a number of hours, it has since returned. Are you able to get back online, or are you still having problems? -Tony Plusnet Sheffield

  • AirGuitaristTV Chris (AG) (@AirGuitaristTV) reported

    @Plusnet Hi Emily - it's simply down to the fact that when your company flicks the switch to block certain traffic on my router as a way of 'restricting' service, you also block your own site. Which in many cases is very counter intuitive, and to some may be interpreted as intentional.

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @BibiLynch @Plusnet I was promised a call back around 5pm today, I organised my day accordingly, they eventually phoned soon after 7pm. (Btw this is criticism not trying to be smug they bothered to phone.) Been a customer for 19 years, they’re not the company they used to be.

  • Plusnet Plusnet (@Plusnet) reported

    @markfaulkner67 If you have any other queries concerning this, please let me know and I'll see what additional support I can provide. -Tony Plusnet Sheffield

  • localcrowboy Anger issues 💢 (@localcrowboy) reported

    @Plusnet not to worry, I've heard that it was BT doing works but that they didn't bother to inform anyone so the whole street was down. I understand that if they don't tell you there's not much you can do about it.

  • Edwin67658867 Edwin W. (@Edwin67658867) reported

    @Plusnet Do you provide 5G mobile phone service?

  • hj81111 hj (@hj81111) reported

    @plusnet appalling customer service, exploiting peoples vulnerability. No empathy or compassionate. How these big company's only care about £££££££

  • neiljstewart Neil Stewart (@neiljstewart) reported

    @Plusnet hi, my internet has gone down but your website says no issues. Any ideas? Thank you

  • Ben21591102 Ben (@Ben21591102) reported

    @virginmedia your customer service has been absolutely appalling. A month past the agreed contracted installation date, still no broadband. Countless calls to @virginmedia, false promises of compensation and lies of installation dates. Sort it out! Should have gone with @Plusnet.