Plusnet outages and service status in Lancaster, England

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

• 
  Scott simmons (@Simmonslfc) reported 53 seconds ago from Middleton, England

  @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

• 
  Tracy Coxey (@tracy_coxey) reported 12 minutes ago from Fleetwood, England

  @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

• 
  Tracy Coxey (@tracy_coxey) reported 14 minutes ago from Fleetwood, England

  @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

• 
  Tracy Coxey (@tracy_coxey) reported 49 minutes ago from Fleetwood, England

  @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

• 
  Lola LFC (@Lolavanenburg) reported 54 minutes ago from Halton, England

  @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevan Rollinson (@rollinson_kevan) reported 7 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  Critic No1 (@CriticNo1) reported 8 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Sarah (@WriteMindedPub) reported 9 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  sussexgirl (@sussexgirl3) reported 17 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  wattery filth (@watteryfilth) reported 18 minutes ago

  @Danjsalt @SkyUK Plusnet, very good support

• 
  estevén (@superpaddiepads) reported 20 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  Icarus Falling (@highflier100) reported 23 minutes ago

  @Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?

• 
  Rob Shelley (@ITVRobShelley) reported 27 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  NTANTU (@NtantuNow) reported 27 minutes ago

  @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

• 
  Bri 💙 (@OriginalBigBri) reported 34 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?