Plusnet

Plusnet Outage Report in Lancaster, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lancaster, Lancashire, England 02/12/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • erica16710 Erica Campbell (@erica16710) reported

    @Plusnet a few months ago we had issues with our WiFi not ‘syncing’ and after days of back and forth you sent someone out. Told us we wouldn’t be charged as it was an issue with the line. They came out, apparently fixed it. And then in the next month we were charged £60

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • Rhianmusic Rhian Owens (@Rhianmusic) reported

    @Plusnet Part 2 - I’m am having to work from home and having to use my mobile data which is costing me to do so and I can’t access everything I need properly for work due to the lack of inter, I raised this on Twitter yesterday incident no IMT39827/21

  • fitbitsmash I stand with all Key Workers 2021 (@fitbitsmash) reported

    @johnlewishelp hi, I have my broadband and home phone via you, piggy-backing off plusnet. My home phone has had no dial tone for 2 days now, and your website says to call the 0800 number. I am unable to call the 0800 number because my home phone has no dial tone. Please help?

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Why did he take over my case if he was then going to take 2 weeks off? I was passed to him as my last case handler did nothing with my case for over a month. How do o file a complaint?

  • MARKBOOTH7 MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet Hi, could you please stop harassing me? I have left and dont care if you have restricted my service, no more mails or texts please I am no longer connected

  • Sodaboy70 Warris (@Sodaboy70) reported

    Your mobile service & log-in is down? @Plusnet

  • charlie__fuller charlie (@charlie__fuller) reported

    on an unrelated note, **** plusnet

  • annekiamena Anne Rhodes (@annekiamena) reported

    @Plusnet is there a problem with accessing mobile account details through your app?

  • KCOMhome KCOM (@KCOMhome) reported

    @HullCityRob I would suggest you speak with Plusnet about the issue in that case Rob