Plusnet

Plusnet Outage Report in Kettering, Northamptonshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kettering come from postal codes NN16.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kettering, Northamptonshire, England 12/17/2025 05:40

December 17: Problems at Plusnet

Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kettering, Northamptonshire, England

The most recent Plusnet outage reports came from the following cities: Kettering, Northampton and Corby.

Loading map, please wait...
City Problem Type Report Time
United KingdomKettering Internet
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomNorthampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @SimonDarksideJ I'm on plusnet. No issues whatsoever.

  • purgstallheath Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England

    @marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

  • alexdn32 Alex Loche (@alexdn32) reported from Irchester, England

    @cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.

  • craigwest Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Faycebuk ELLIOT EASTWICK (@Faycebuk) reported

    @SHOSKY1 @Plusnet Thanks. Getting more help here than from Plusnet

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • kateweb Kate W (@kateweb) reported

    @Plusnet Every member of staff I speak to says I've been misinformed by the others. And after 37 minutes on the phone, I can't even cancel! Appalling service, yet again.

  • The_Morningstar Tony H (@The_Morningstar) reported

    @jugglerbry @WolfBaginski @Plusnet I would use a good wifi analyser app and check how many other local routers are using the same channel for 2.4ghz. I've been in the situation where my signal has been competing with 6 or other routers on the same channel. 5ghz shouldn't be a problem.

  • The_Morningstar Tony H (@The_Morningstar) reported

    @jugglerbry @Plusnet I had similar problems with my speeds via wifi, the gentleman from Plusnet support suggested that I changed my 2.4ghz wifi channel. It's caused by too many other routers in range of you using the same channel. I now mostly have 67Mbs+ download speeds

  • sbleasdale1_b simon b (@sbleasdale1_b) reported

    @Plusnet my service is down pr2

  • EvelynWilcock Evelyn Wilcock (@EvelynWilcock) reported

    @Plusnet Our broadband (supposedly upgraded to fibre) was left unused for 5 days and is now very slow. Breaks up when streaming breakfast TV.

  • frannyupnorth ʄʀǟռռʏʊքռօʀȶɦ (@frannyupnorth) reported

    @Plusnet my broadband is down & impossible to work out how to report issue #useless

  • GrayskullJeff Jeff Grayskull (@GrayskullJeff) reported

    @Plusnet I have had TERRIBLE service from you and I want to know how to make a complaint please? I signed up to a new contract. Not only did you screw up writing down my PAC code, but also wrote down the wrong address. And now that I'm going to be without a number this weekend!!

  • mamadothemonkey Mike Interrupted (@mamadothemonkey) reported

    @Plusnet I have messaged recently and logged a speed fault. I understand the response time for this is 72 hours but why is there no way for me to check tickets anymore? Speeds fluctuating between 24 and 48Mbps - well below the minimum guaranteed. Help!