Plusnet

Plusnet Outage Report in Holmes Chapel, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Holmes Chapel, Cheshire East, England 02/01/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulculshaw Paul Culshaw (@paulculshaw) reported

    Plusnet also down in Manchester. Looks like l’ll be using using my rolled over Sky mobile data for work.

  • JFW_Harry Lonely Ewok (@JFW_Harry) reported

    @Plusnet I have no internet connection and work from home. I've tried ringing multiple numbers, all tell me via an automated message youre busy and to ring back then hang up, the live chat person told me to message twitter....I've been trying for 2 hours, can someone help?

  • philip_jewer ⚫ Phil Jewer #FBPE (@philip_jewer) reported

    @Plusnet @OVLHSSociety 'Some customers'. It's all of us. Progress though - it's only taken Plusnet 9 hours to admit there's a problem at all... Final straw for me.

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet @OVLHSSociety Only some? Seems like a massive outage. Be honest, please.

  • NeilHerbert Neil Herbert (@NeilHerbert) reported

    @thinkplaymake @Plusnet @RainbowsEnd69 Yeah can't even ping an IP address. Was hoping it would just be a DNS issue and switch to 8.8.8.8 or something, but no. Can't even ping that!

  • JFW_Harry Lonely Ewok (@JFW_Harry) reported

    @Plusnet I'd just like to add it's funny that someone answered the chat when i clicked on 'new customer' yet as an existing customer I get an automated message then it hangs up.....!!!

  • Green_Windmill GreenWindmill (@Green_Windmill) reported

    @plusnet services down nationwide for 9 hours or so now and they’re yet to even acknowledge a problem, this is madness

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet I'm missing work now, and just got a "we may take longer than 20 minutes to get back to you text" a full hour after being told that the problem is within my home network. Which it is not Useless.

  • anniesbellamy Annie Bellamy (@anniesbellamy) reported

    @Plusnet there are no updates from yourselves regarding the outage and with no way of contacting you I will now have to pay for a co-working space in order to do my job…will Plusnet cover this cost?

  • FumigatedSpace rach who? (@FumigatedSpace) reported

    @Plusnet is down, which is just brilliant as I work from home. Customer service line isn’t taking calls, and the Text Fault service doesn’t reply. Also anyone from Plusnet is yet to acknowledge there is a problem despite lots of people reporting the same thing. Ridiculously bad