Plusnet

Plusnet Outage Report in Holmes Chapel, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Holmes Chapel, Cheshire East, England 02/13/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alums_d @D.alums (@alums_d) reported

    @Plusnet Am surprised that all you care about is notifying me that my monthly payment is due. This is in contrast to the terms of our contract. You cant extract money from me when you rendered no service. I will be constrained to terminate this contract sooner than later.

  • arboy1971 Richard Simmons (@arboy1971) reported

    @Plusnet @plusnethelp Someone is spoofing my phone number. I'm getting calls from people saying I've phoned them but I haven't. Can you help urgently please?

  • alums_d @D.alums (@alums_d) reported

    @Plusnet Am reporting for the 4th time that my wifi for three weeks has been not only slow but freezes per second. I have not been able to access the internet for three weeks. YOUR TECNICIAN 07483908087 said he has tried that I should call plus net for further verification.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet im having nothing but trouble i have turned router off 6 times tonight keeps saying no Internet? ..and our phones are using our data ...im in hospital tomorrow at 7 am I just don't need this hassle ..it needs sorting my wife is at work all day and wont no what to do

  • StevenB48053410 Steven Barrett (@StevenB48053410) reported

    @gewoodroffe @Plusnet @MoneyTelegraph Plusnet initially offered compensation for a bogus 'debt' they said I owed, recognising the enormous stress and worry they created, only to then disappear and ignore me when I want to take up the offer. 'Award-winning customer service'? I think not!

  • Spharris1976 Steve harris (@Spharris1976) reported

    @Plusnet I'd like to cancel my bt sport app

  • jameswmartin jamesmartin.scot® (@jameswmartin) reported

    @JoyChatters @Plusnet Me too @JoyChatters - been with them years - and would be loathe to move anywhere else - great service (without a Yaaarkshir' accent). My conversation with 02 regarding my mobile phone today was an example of #HowNotToDoIt

  • chissimmons chris simmons (@chissimmons) reported

    @Plusnet having issues in so41 are ther problems

  • Sevenproxies1 Seven proxies (@Sevenproxies1) reported

    @Plusnet any known Internet problems in the ts20 area? Internet is completely down. No light on the box for the Internet. Have restarted, no joy. Line test done and seems fine.

  • Tones46992228 Tones (@Tones46992228) reported

    Was supposed to get a engineer on Monday, my third, maybe 4th, this year, courtesy of Plusnet, never came. I've had to ring them 6 times this year, internets back on 10 gbps slower than should be 😠 & NO promised callback. What a fecking company, & they've put the price up 😡