Plusnet

Plusnet Outage Report in Holmes Chapel, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Holmes Chapel, Cheshire East, England 11/23/2025 13:50

November 23: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Holmes Chapel, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Wilmslow and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomMacclesfield Internet
United KingdomMacclesfield Internet
United KingdomCongleton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Interssuseption RagingTinnitus (@Interssuseption) reported

    @Plusnet My Internet has been disconnecting at peak times for the last few days. Can you fix it please.

  • weardend David Wearden (@weardend) reported

    @Plusnet It also appears that people are monitoring posts to you and trying to then impersonate your support staff - see replied to my original post

  • Andrewislington Andrew (@Andrewislington) reported

    @warmoaran3s Well customers weren’t migrated over, Plusnet was just killed and EE conveniently offered cheap deals at the start. I almost certainly think it’s a loss. Plusnet are a great player in the market, bringing affordability to a rather unaffordable network. It was simple, no fuss

  • scottberwick Scott (@scottberwick) reported

    @Plusnet I took out a new contract (via Compare The Market) - and the service is now active. No sign of an email regarding the £100 gift guide yet?

  • thebufferstop Line Ends (@thebufferstop) reported

    @Plusnet is there an issue today as cannot send or retrieve emails and can't get onto your web site although internet is working ok.

  • SarahDa63774361 Sarah Danielle (@SarahDa63774361) reported

    @Plusnet hello, is PlusNet down now please?

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @ZeNeX_74 @Plusnet Wait until you deal with their customer service, it's shocking !!

  • StevOHRogers Steve Rogers (@StevOHRogers) reported

    @weardend @Plusnet Same here, I'm on my second hub (I bet they refurbish the crap ones and send them out to some other unsuspecting soul)? #poorservice

  • what_a_baztard Båz (@what_a_baztard) reported

    @mattfrei I’ve recently changed to Plusnet from Virgin due to them not being available after a house move. They are absolutely woeful. I never had any issues with Virgin. Speeds advertised were achieved. The same cannot be said for Plusnet.

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @Jillinchillin @Plusnet Plusnet support is nothing but incompetent, I've never dealt with such a badly run company in all my life, and even after I left this joke of company I'm still getting hassle, if I was you I'd go with a more competent iso provider.