Plusnet

Plusnet Outage Report in Holmes Chapel, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Holmes Chapel, Cheshire East, England 03/23/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mattmitch66 Prefix (@mattmitch66) reported

    @frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.

  • jibbajabba_sm Simon Coster (@jibbajabba_sm) reported

    @plusnet disabled customer left with no Internet for two days, Rely on Internet for communicatio, wont reply on Twitter, told it will be back on in a few hours on the phone... Still not on!

  • jennam1767 Jenna (@jennam1767) reported

    @Plusnet Bit late to answer almost 72 hours later notice in I'll be leaving plusnet service is shocking!!

  • lottiefoodie lottiefoodie (@lottiefoodie) reported

    @Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!

  • EpsomMental Allen_lovemymind (@EpsomMental) reported

    @bt_uk I sign a new contract your part of the deal is to provide services and you have failed for 208 days. Well maybe Sky, Virgin, talktalk, plusnet want a customer who pays who stays with his provider and is loyal. This is making feel.horrible and @BT_UK it feels you just don't care

  • CliveBG Clive Glover (@CliveBG) reported

    @Plusnet I have ordered BB from you two weeks ago but heard nothing since. I can get into my account online but your app doesn’t recognise me. I have been hanging on your customer telephone no for 20 mins with Xmas songs but given up. Is there anyone there?

  • ssjinzo Zohair Patel (@ssjinzo) reported

    @Plusnet Hi My router doesn't connect and its a Hardware problem I need a new router. i have had old one for 4 years

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported

    Dreadful customer service from @Plusnet! I would not recommend them to anyone! I’m moving home next week and they have already disconnected me on 23rd November, would not reconnect me and now will not connect me at my new address until the 20th December!! Been lied to 3 times!

  • Kingston3468 Kingston (@Kingston3468) reported

    @Plusnet why can you not accept we moved three months ago and advised you of that. We do not wish to pay for a service at a house we no longer live at. We advised you way in advance of our move.

  • M_A_C_64 Mark Cooper (@M_A_C_64) reported

    @Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks