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Plusnet

Plusnet Outage Report in Holmes Chapel, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmes Chapel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. πŸ˜‚

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. πŸ™„

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lisacompton1
    Lisa Compton (@lisacompton1) reported

    @Plusnet please let me know my final account details. It’s no help if you send me generic emails I can’t reply to, and none of you phone numbers are connecting.

  • Plusnet
    Plusnet (@Plusnet) reported

    @McGuinnessKevin Hi Kevin. I'm very sorry to hear that you had data problems when you were with us. It's great to hear that you're considering coming back to us. If you ever have any further problems with your data we can look into this for you. Regards, Emily Plusnet Leeds

  • HelenLGateley
    HLG πŸ•· (@HelenLGateley) reported

    @Plusnet - we can’t get through to customer service

  • anunknowncomic
    Julian Daniel (@anunknowncomic) reported

    @Plusnet We’ve been on hold to your customer services for a good while, would it be possible to send us a new router? Thank you.

  • chelseadisley
    Chelsea Disley (@chelseadisley) reported

    @Plusnet Hahaha must be an error in the formula then. Taken over a month of constant chasing to still not resolve the issue. Paying every single month for WiFi that works maybe 20 minutes out of each day,With constant faults on the line or with the exterior box. Worst wifi provider around

  • KristinaBSc
    Krissnikkers/SciFiKriss (@KristinaBSc) reported

    @RudiKershaw @Plusnet Strange as BT owns it they usually get preference when things go wrong... I was with EE but because I could get a better deal with BT who own them as well I went to them... must admit I prefer EE as their customer service is so much better

  • DarrellFroud90
    Darrell Froud (@DarrellFroud90) reported

    @Plusnet I've switched to you guys, but my old broadband has turned off and you haven't activated my new service, any chance of it happening?

  • McivorBarry
    Barry McIvor (@McivorBarry) reported

    @DuvetGecko @Plusnet No response to a direct message now for over 24 hours that wasn't the first automated receipt. Either something's awry or my remedial Twitter skills aren't up to the task. What happened to support ticketing?

  • AddingsUp
    Addings Up (@AddingsUp) reported

    @Plusnet internet is down in Bridport. What's the problem and when can we expect fix?

  • DuvetGecko
    DuvetGecko (@DuvetGecko) reported

    @SarahJDavid @darrich_kessy @Plusnet I thought the 72 hours sounded bad enough! 10 days is ridiculous, I'm going to suggest my friend changes to a company that actually can be contacted when their service fails πŸ˜