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Plusnet

Plusnet Outage Report in Holmes Chapel, Cheshire East, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmes Chapel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • sam_benne
    Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • KateRav66
    Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. πŸ™„

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. πŸ˜‚

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Amy_V_T
    Amy Teasdale (@Amy_V_T) reported

    @Plusnet I’m still having connection trouble in Yorkshire? And now the offices are shut, but other by customers have their service back. What do I do?

  • opinion8ed_dyke
    opinion8ed_dyke (@opinion8ed_dyke) reported

    @cjr1968 @Plusnet @plusnethelp Maybe not much help, but all my net is via my mobile's hotspot. Copes pretty well (u/l data payg)

  • CatLockett72
    Catherine Lockett (@CatLockett72) reported

    @NationalTheatre loved watching your panto this afternoon - thank you so much for sharing! Just tried to text donate, but it turns out that @Plusnet mobile doesn’t support short number messaging so it won’t deliver. Do you have any other ways of donating?

  • ihaterocket
    MsBee Be safe -join a union (@ihaterocket) reported

    Is anyone else getting a dreadful service from John Lewis Broadband? Since early November it keeps going slow of dropping out and I'm not getting any help that sorts it out. It's the same as @Plusnet but with no Twitter help account like @plusnethelp #xmaswithoutbroadband

  • Lisadroof
    Lisa hannan (@Lisadroof) reported

    @Plusnet my broadband is rubbish, it’s the openreach main socket. Who comes to fix it?

  • Hyena_1953
    Invitroveritas (@Hyena_1953) reported

    @MartynStead @mathie_dan @SuzieBl83459521 Online website 'stopfundinghate' says worst offenders are Plusnet, Virgin Media, Sky, Three, EE, BT, GiffGaff O2. and I spot a lot of Tesco on the front page.

  • Cleary1David
    David Cleary (@Cleary1David) reported

    @plusnethelp @Plusnet Any chance of an update ? I'm a new customer who has been waiting since Dec 11th for Broadband connection. Chinadave,Skipton BD232DT

  • michael_sagatis
    Michael Daniel Sagatis (@michael_sagatis) reported

    @allyc375 @Plusnet If you need help installing / configuring, I can call a friend that will help!

  • Jennife10651535
    Jennifer Richards 🍌 (@Jennife10651535) reported

    @allyc375 @Plusnet Oh, Alison. That is awful

  • TheTyChapman
    Tyler Chapman (@TheTyChapman) reported

    @Plusnet our internet is down in Scarborough (YO12) any reason or advice you can give?