Plusnet Outage Report in Holmes Chapel, Cheshire East, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ruaidhrí
(@red_king87) reported
@Plusnet two days in a row I've come home to my internet being down, both times tests have been run by your Diagnostic bot, as soon as that happens connection is suddenly re-established, but yet your bot doesn't find a fault, can you give me an update on what is going on?
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Full Throttle Gaming
(@FTGaming87) reported
@Plusnet I need to cancel my contract with immediate effect please.
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NateJones
(@NateJon88) reported
@Plusnet looking to cancel my broadband as I've switched provider. Neither phone number on your website is working. How do I go about this?
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Matt Dalton
(@MattDal00304708) reported
Hei @Plusnet, our WiFi is down and I can’t get through to your customer service lines. Can you help?
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RJ
(@RhysJMiller) reported
@Plusnet Hi, just wondering if it’s the norm to wait 40 minutes (so far) to speak with someone through your phone lines? If so I may have to rethink my order. Not sure how this constitutes “Best Customer Service” awards.
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Plusnet
(@Plusnet) reported
@ifenn Hi Ian! I know it’s not my colleagues intentions to make you feel like this, there is only so much that can be done over Social Media. I’ve dropped you a DM with more info around what can be done to offer extra support. - Curtis, Plusnet Sheffield
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Kingsland Mush
(@KingslandMush) reported
.@Plusnet agreed we could turn our new internet on at new property by Monday LATEST, now they processed it wrong and now are saying JANUARY 3RD. Awful awful service, no solutions and my partner and I work from home so need internet. Crap.
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Greg Figuiere
(@GuerrillaGreg) reported
@Plusnet, I've had FTTP installed at my home this week and I'm still getting speeds comparable to copper/FTTC. I've been trying to get hold of the support team via telephone, but my call keeps getting dropped automatically after approx. 25 mins on hold. Is there an email contact?
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ludogogical
(@ludogogical) reported
@Plusnet I’m talking to Outreach, not you. Twice this week you’ve told me it’s an Outreach problem and they are looking in it. I’m working elsewhere until tomorrow but if my internet is not restored by the time I return home tomorrow I want compensation.
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Andrew Kerr
(@TheAndrewKerr) reported
@plusnet Hello, I am in Edinburgh, EH4, and my broadband went dead about 15 mins ago. Is there a problem?