Plusnet Outage Report in Haddington, East Lothian, Scotland
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The latest reports from users having issues in Haddington come from postal codes EH41.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Haddington, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Haddington, East Lothian, Scotland
The most recent Plusnet outage reports came from the following cities: Haddington, Edinburgh and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Haddington |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Dalkeith |
Internet |
Community Discussion
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Plusnet Issues Reports Near Haddington, Scotland
Latest outage, problems and issue reports in Haddington and nearby locations:
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Mark G G
(@Markiimg) reported
from
North Berwick, Scotland
@plusnethelp ffs just read through the customer messages - now realised that #plusnet is a extremely poor company, like bottom of the pile. If anyone is interested in joining plusnet then PLEASE DO NOT - regardless of how cheap it is - customer service is appalling
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Mark G G
(@Markiimg) reported
from
North Berwick, Scotland
@plusnethelp your customer service is appalling - your call center is not accepting any calls. How can this be allowed? Absolutely horrendous service - I can't even call to disconnect my service. Very very poor service. 0/10 #plusnet #poorcustomerservice #BadCustomerService
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Beth☮
(@ISaidAye) reported
from
Dalkeith, Scotland
@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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adam kinnear
(@addierfc) reported
from
Ormiston, Scotland
@Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Katie
(@Katiee22) reported
@goatee2 @Plusnet I had plusnet for a few years and had to have BT out as my wifi kept dropping, in the end it was cables under the road, but I was forever ringing or messaging them. I moved to Vodafone 3 years ago and never had a problem
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Stuart Aitken
(@ZimboStuart) reported
@Plusnet We are experiencing regular and lengthy outages (no service) in the village we live in. This has been especially bad in the last 2 weeks. DG6 4NT postal code. What is going on? Other mobile providers seem to work, just PlusNet.
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Daryl Stuermer appreciation society
(@SillyMo93698456) reported
Sodding Plusnet. They used to be a good company. I'm going into debt because they couldn't connect me up at my new address after conning me out of a months payment when i had no service. Never been in debt in my life 😠 This is the bloody BT effect. Had dealings with them before.
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nats_martin
(@nats_turner) reported
@Plusnet Morning! I've received an email/text saying I've used 10% of my smartcap this morning but when I login to my account it shows I still have plenty of my allowances left. Can you clarify for me?
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Jo Jenkins
(@JoJenkins1) reported
@Plusnet cannot connect to your network. Suspect SIM problem as I have tried it in a different phone and doesn’t work in that one. Obviously cannot call you to discuss, help!
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🌼 Amy ᴿ ❤️ 🫶🏻
(@AmyIsHeRe) reported
@Plusnet What's wrong with the WiFi?!? went down but back on, but now won't connect to my firestick 😒
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Kintaline Farm
(@KintalineFarm) reported
@me_and_flora @Plusnet I have been a strong supporter of PN for years and years, never been let down as badly as now. I am thinking these messages are sent by AI chat bots
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet 2 days without mobile service and completely ignored on DMs and posts. Total refusal by Plusnet to provide any support. I have no phone, so cannot call.
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Ash 💙
(@me_and_flora) reported
@Plusnet All we really need to know is are there still issues affecting Plusnet customers in the west Norfolk area, yes or no, and if so, can you please give an estimated time to fix the problem. But you just ask for my username every time which I can’t provide due to circumstances.
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Catherine Plant
(@Catherine_Plant) reported
@goatee2 @Plusnet I used to be with Plusnet, for me personally though, their broadband fell short in terms of speed. And I found their landline phone set up to be somewhat of a nightmare as well. Their customer services was pretty decent though.