Plusnet Outage Report in Haddington, East Lothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Haddington, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Haddington, East Lothian, Scotland
The most recent Plusnet outage reports came from the following cities: Haddington and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Haddington |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Dalkeith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Haddington, Scotland
Latest outage, problems and issue reports in Haddington and nearby locations:
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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adam kinnear
(@addierfc) reported
from
Ormiston, Scotland
@Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Mark G G
(@Markiimg) reported
from
North Berwick, Scotland
@plusnethelp ffs just read through the customer messages - now realised that #plusnet is a extremely poor company, like bottom of the pile. If anyone is interested in joining plusnet then PLEASE DO NOT - regardless of how cheap it is - customer service is appalling
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Beth☮
(@ISaidAye) reported
from
Dalkeith, Scotland
@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Mark G G
(@Markiimg) reported
from
North Berwick, Scotland
@plusnethelp your customer service is appalling - your call center is not accepting any calls. How can this be allowed? Absolutely horrendous service - I can't even call to disconnect my service. Very very poor service. 0/10 #plusnet #poorcustomerservice #BadCustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MarkJ
(@Mark_J69) reported
@Plusnet Any update on the Force9 issue? It's been nearly 3 weeks since I've been able to access emails.
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Mr Ethical
(@nw_nicholas) reported
Stressful conversation with Plusnet today. I’m trying to cancel my contract, not having had broadband for 12 days. They keep saying I will have to pay early termination fee of £70. They owe me £140 in compensation
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Jill Ⓥ
(@Jillinchillin) reported
@Plusnet Looking to renew my contract but when I click on the deal I want, it shows higher tariffs and not the one I want. Can you help?
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Matthew Broughton
(@Broughton500) reported
anyone else having plusnet problems this morning?
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Nicola Chapman
(@blonde_moment83) reported
@Plusnet hi, I have a question about my renewal deals. Can you help please?
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Andy
(@noneedhomes) reported
@Plusnet i have router 2 but it is not allowing me to name each ghz which causes issues to a firestick outside, its set to 2.4ghz which makes it slower, but the cameras need to be on 2.4 ghz so i cant turn 2.4 ghz off
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Gillian Jackson
(@gillianj1962) reported
@Plusnet 4 days without broadband. One very unhappy customer.😡
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Helen Korndorffer
(@HKorndorffer) reported
@Plusnet hi there. We have a problem with intermittent cutout of internet. Last time it was because of the wire to the outside box. What's the best way to work with you to troubleshoot? Thanks.
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Sean 🔴⚪
(@b34n3gg) reported
@Plusnet funnily enough as an existing customer this is considered a perk. Like you're doing me a favour at this price 😡
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GM Mark Howitt
(@MarkHowitt) reported
As a @bt_uk shareholder for years I have to checkout the cust service. And overall @Plusnet lacking. My readers worldwide can't believe it.