Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet | |
| Leatherhead |
Internet | |
| Sandhurst |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Janusz Maciarz
(@ojciec_maz) reported
@Plusnet Hello, since yesterday I have a very weak internet despite resetting the router. My login is Renta1972
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@D.alums
(@alums_d) reported
@Plusnet Am surprised that all you care about is notifying me that my monthly payment is due. This is in contrast to the terms of our contract. You cant extract money from me when you rendered no service. I will be constrained to terminate this contract sooner than later.
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itsmeagain
(@itsmeag52425650) reported
@Plusnet I've been trying to get it sorted by you lot since last December. The service has been diabolical throughout. 8 months of pure hell. Never again.
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Mark *Rejoiner* Bentley💙
(@MARKEYE) reported
@globalhlthtwit Best broadband provider I’ve found after trying several is Plusnet. Their customer care is very good which, after reliability, is the thing you really need.
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@MoragSievwright PlusNet and EE are BT so expect the same poor level of support. Is it your broadband that's poor or your wifi? Connect your phone to the wifi, stand near the wifi box, install and run the ookla speed checking app. This will tell you if the broadband is slow.
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Violet
(@violettned) reported
@Plusnet I was promised yesterday my Internet will be back within 24 hours as I have a vulnerable child but still nothing. Can anyone help me, please!
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Charlotte
(@Vespii) reported
@Plusnet 3+ disconnects today within 4 hours, whilst ive been talking to customers. No response to 2 tweets.. please sort this out, I dont know how you haven't fixed your issue. Same problems yesterday.
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Charlotte
(@Vespii) reported
@Plusnet Working from home I desperately need my internet to be stable, yday it dropped so much I couldnt do my job, then last night it dropped so much I couldnt enjoy my leisure time either. You keep sending us engineers but they never find a fault here. Please sort it out :(
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chris simmons
(@chissimmons) reported
@Plusnet having issues in so41 are ther problems
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Jomin George
(@JominGe00715465) reported
@Plusnet Award winning broadband ?really? Plusnet's customer service is the worst ever. Plusnet agents will give all the wrong information to you just to get you to sign the contract. Once you sign it, they will treat you like ****. So disappointed and gutted with my experience with them