Plusnet Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
-
Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
-
Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
-
Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
-
🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
ً
(@xaviercomics) reported
@mzgneto our wifi is terrible it literally never works im gonna duel with plusnet
-
Akmal Saleem
(@akmalsaleem84) reported
@Plusnet please can I have some help Iv been without internet for 5 days and I’m still waiting for an activation date from yourselves?
-
Andy Cox
(@andrewpcox) reported
@Plusnet Hi Plusnet, just joined your mobile network, not received my SIM but old network has cut me off?
-
David
(@daves_wee_hoose) reported
Great. Off to a bad start with @Plusnet mobile. Plusnet send email saying my PAC is incorrect. My original network claim they can't do anything as my PAC is being processed by Plusnet!! 😐
-
patrick
(@patrickjohn38) reported
@Plusnet as a Plusnet customer on Fibre extra can I purchase the new Hub2 modem router and what price charged.?
-
David Millington
(@Pro_Snapper) reported
@Plusnet please can you let me know when I will be able to get full fibre/ultra fast broadband please. I’ve been a customer for 15 years and don’t really want to leave you if it’s just around the corner!!
-
Blakey73
(@davidblakedb) reported
@btsport @Plusnet @PlayStationUK Can between the three of you please sort out the BT Sport app stability. For a subscription service you should not have to restart the stream every few minutes due to buffering. No issues in any other apps or wi-fi and this is historical PS5/ATV
-
Kathryn
(@tweetkattweet) reported
Well @Plusnet are possibly the worst company I’ve ever had to deal with for business broadband. They screwed up the order, told me the number didn’t exist, told me the address didn’t exist and generally blamed me. Also now billing us for a service they are not providing. AVOID
-
Plusnet
(@Plusnet) reported
@Jenny1175xxx I've made some changes to the line's stability which should reduce the likelihood of drops which in turn will allow your speeds to increase. Please monitor this and let us know if you need more help. -Tony Plusnet Sheffield
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!