Plusnet

Plusnet Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 02/28/2026 10:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fryatt1982 david fryatt (@fryatt1982) reported

    @Plusnet hi my internet dropped router solid orange and I’m oncall for work from home. Tried to ring but your closed and tried to submit fault on your web site and it says the page is down for the fault logging. Please can this be looked at.

  • 1_davyboy david buchan (@1_davyboy) reported

    @jonnymain2011 @MillieWiller @pobski4 I done it got Plusnet fibre extra and not a problem with buffering considering the amount of Wi-Fi stuff cameras doorbell lights Alexa and a few other bits very happy👍

  • happyjack1981 Shauny—Bodhisattva (@happyjack1981) reported

    I’m out of contract in two days with O2. Worst coverage I’ve ever had. Going back to EE. Do I have to end my O2 contract or just switch? I can never remember. Also any suggestions on who to go with? I like Plusnet and I think EE provide their cover.

  • deborahsisk Deborah Sisk (@deborahsisk) reported

    @Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.

  • Ferguson64Kc karen cottam (@Ferguson64Kc) reported

    @Plusnet I wonder if someone could help me assist my parents who are in their 80’s finally get connected. There have been issues for over a fortnight now and it is becoming distressing for them. #Plusnet

  • ThrustBastard (╯°□°)╯︵ ┻━┻ (@ThrustBastard) reported

    @Plusnet Hello, new customer here. Will I get a router as standard? I'm not 100% sure I've ordered one

  • Barberinaboxuk Barber In A Box (@Barberinaboxuk) reported

    @Plusnet the mobile accounts I have with you have been unable to make or receive calls or texts for 3 days so far. Is there a problem in London? If so then any updates on it?

  • RayRashid RayRay (@RayRashid) reported

    @Plusnet I'd advise other people to stay away from Plusnet, their customer service is pathetic. Amongst the worst I've encountered. I've made a complaint and been promised multiple call backs from a manager which haven't materialised.

  • PascalR57 Tournicoton compte de la Faourette. (@PascalR57) reported

    @happyjack1981 Yes, Plusnet use EE. Also if you are a Plusnet broadband customer you get half price mobile.

  • OperandVT Operand PNGTUBER (DEBUT!) (@OperandVT) reported

    I really hope I can get them stable fiber internets on October rather than November or December. I also really hope that my call tomorrow to the right department of Plusnet will mean I don't pay bills for service I ain't gettin'... 😡