Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alchemical Films
(@AlchemicalFilms) reported
@Plusnet we have had no updates from you regarding moving our service, nor delivery of the new router. Please update ticket 227495641
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Marc
(@marczac84) reported
@anthodgsoncpfc @SkyHelpTeam Think there’s a bigger problem as my Plusnet broadband is down as well. I’ve been given a estimated fix time of 21:30.
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Jane Touil
(@jane_touil) reported
This morning = no internet! Frustrating call to Plusnet Support who tried to tell me the lack of Internet was linked to the landline fault. They finally agreed it was not. They said I need to be ‘educated on how to install the router’ which was working yesterday 5/
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Harry Probert
(@UnitedProbe) reported
@Plusnet can’t get through to you on phone as it’s saying number is unavailable, just wanting to know how long is left on my contract as I want to upgrade to full fibre. Any help would be appreciated.
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Michael Paterson
(@mpatersondj) reported
My connection keeps dropping and then need to unplug router etc to get it back on. Happening a few times a week. @Plusnet Can you help?
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Jane Touil
(@jane_touil) reported
Switch fromJohn Lewis broadband (provided by Plusnet) to Plusnet was set for 21 Sept. On 20th I had no internet so contacted Plusnet Support. They restored Internet on the new router & said they had completed the switch over. 2/
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JM
(@JJMM7771) reported
@Plusnet You are absolutely joking? I’ve waited 13 weeks for installation, I’ve got a myriad of plans revolving around installation in 3 days time & now u cancel it due to industrial action? Thats right - SHAFT your customers 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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John Cranston
(@pursuitofloot) reported
@Plusnet got any issues in LA4? I’ve rebooted the router, light is blue, broadband status is “connected” in the hub manager, but can’t seem to use the web at all.
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Xlibris1
(@Xlibris1) reported
@johnlewishelp How do I cancel my broadband (aka Plusnet) contract?