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Plusnet

Plusnet Outage Report in Guildford, Surrey, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Guildford, England

The most recent Plusnet outage reports came from the following cities: Dorking.

CityProblem TypeReport Time
Dorking Internet 23 days ago
Westhumble TV 2 months ago
Walton-on-Thames E-mail 4 months ago
Woking Internet 5 months ago
Aldershot Internet 5 months ago
Aldershot Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • david_beattie2
    david_beattie (@david_beattie2) reported

    @plusnethelp Thank-you for your attempts at helping me today, I’m obviously very annoyed that Plusnet can almost double my fees, I waited to the end of my contact to cancel following such poor quality broadband issues throughout my time as a customer. I do not feel it is fair

  • TrenchTrotter
    Tim Thurlow (@TrenchTrotter) reported

    @Pepper2Pepsi I ditched plusnet awhile ago. Always had outages sometimes 24 hours and never offered compensation.

  • SaxbyTrevor
    Trevor Saxby (@SaxbyTrevor) reported

    @Plusnet my internet is running at 6mbps, please help. I have tried all the troubleshooting but no luck

  • _tienan
    Ruth Tien An Whittle (@_tienan) reported

    It's actually impossible to @ @Plusnet @plusnethelp to complain about their **** Internet. The tweet somehow does not show up on your public time line??

  • l44ryc
    L C (@l44ryc) reported

    @Plusnet can't even raise a complaint properly as once I cancel, you delete the ticket and don't pass my complaint to the complaints team... Pointless and **** service

  • Pepper2Pepsi
    Stephen Pepper (@Pepper2Pepsi) reported

    @plusnethelp @plusnet @DailyMailUK absolutely shocking service from Plusnet will not allow me to order new SIM card on behalf of my vulnerable 92 year old deaf father. Nor will they allow me to make a complaint!! Avoid.

  • l44ryc
    L C (@l44ryc) reported

    @Plusnet the irony of saying you're straight taking. Shambolic customer service from the start and I haven't even gone live with my service yet. Expect this to be cancelled!

  • ian_russell
    Ian Russell (@ian_russell) reported

    @plusnethelp Yeah... I think rather than spend hours on the phone that if this is the way Plusnet treat loyal customers it's time to vote with my wallet and go elsewhere, thanks.

  • Green_AJ
    AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • angelaEfish
    Angela Fish (@angelaEfish) reported

    @Teacherglitter Have a look at Plusnet. Never had any problems & fair prices.