Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 12/31/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Anne84168766 Anne (@Anne84168766) reported

    @Plusnet What defines you is a Co that has no idea! I sent letter of complaint to PN & I just had a call from Raj in complaints to tell me that HE thinks the letter I got from them is not threatening in any way. Let's see what the Ombudsmen says. Raj is ignorant!

  • NaturNaomi Naomi Davis (@NaturNaomi) reported

    @lizardschwartz TalkTalk are literally the worst, I would change provider. I've been with PlusNet 6 years now, any time there's a problem I can speak to an understandable person within 5-10 mins!

  • contentbythesea Ellen Kate Boyle | Content By The Sea (@contentbythesea) reported

    @camieee @virginmedia @Plusnet It's the worst! And now it seems VM is sending emails around about putting prices up for 2022. Madness.

  • cattykin Oscar's fan (@cattykin) reported

    @Plusnet hi, my sim arrived today and I can't make calls. I want to keep my old number and cannot do it. Please help!

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    My plusnet is down 😭😭😭

  • Plusnet Plusnet (@Plusnet) reported

    @MittArmstrong Hi there, to process your cancellation our customer options team would need to confirm this over the phone with you. You can contact them on 0800 013 2632. Their opening times are Monday - Friday 8am to 8pm. Saturday 9am to 7pm and Sunday 9am to 6pm. - Cal, Plusnet Leeds

  • LauraBe98039744 Laura (@LauraBe98039744) reported

    @Plusnet, I’ve seen a better deal elsewhere, how can I cancel early and are there early exit fees please?

  • SophLevesque93 Sophie 🌺 (@SophLevesque93) reported

    @Plusnet seems like our broadband once again is down. Changed to Fibre on 17th December 2021, yet since this date the internet has been shocking. Now I’m unable to work properly from home!

  • budgiebirch JamesBirch (@budgiebirch) reported

    @letterboxd Are you aware of any issues in the UK with images not being loaded for the letterboxd website and app? I am on Plusnet. I cannot use Letterboxd. This is not transitory - it happens every time. I don’t have the issue on any other site. No issue if I switch to 4G.

  • Daisydewdrop18 Tifa DaisyDewdrop - TUSC, Socialist 🌍💙 (@Daisydewdrop18) reported

    @Plusnet It could also be said that I gained the impression that you could supply your service anywhere in the UK, and that you have let me down. When you leave an energy company before end of contract you are only charged £30-50ish - £156 is way too much.