Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 12/17/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet

Community Discussion

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Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Alextheadult Alexander (@Alextheadult) reported

    @WeAreOpenreach You messed me around and a disabled person didn't get her lunch because of you. So unless you fix this over the weekend, I'm going to leave a review on trustpilot detailing exactly how you don't keep appointments (lapm1 Plusnet)

  • JohnLuffrum John Luffrum (@JohnLuffrum) reported

    @Plusnet waiting 2 days now for a response from my query - just get automated response that says ‘one of our helpful staff will get back to you’. What’s happened to their service?

  • handcuffedspell edie ⭐️ (@handcuffedspell) reported

    @coldpancakemeow omfg… we’re on BT rn but moving to PLUSNET… this mega fall off i’m so scared but if it’s **** i’m sure kenny will go back he’s too impatient

  • PUSBMartyn COYB Martyn 🥅🏒 (@PUSBMartyn) reported

    @Plusnet I have been a customer for a number of years and still have a Huawei EchoLife HG612 connected to a ASUS router can I request a Hub 2 to replace the two units I have never been offered a hub1 or a hub2

  • SlimSugar Slim and Sugar (Debss) (@SlimSugar) reported

    @Plusnet Hello, I keep getting this message: Delivery to the following recipients failed permanently:    *[dad's email here] Reason: A message that you sent to the following recipient could not be delivered due to a permanent error What is going on. Please help! Thank you

  • gordon861 Gordon Hill 🇬🇧 🇺🇦 #NAFO (@gordon861) reported

    @Lost_Signal In the UK, I had this exact issue with every fibre provider. They were all selling the fact that it came with some super mesh router. Ended up with @Plusnet own router no problem here are the settings. (Although they did insist on send their own router too)

  • SenNufc Senny (@SenNufc) reported

    @YDKWYDPodcast just been listening to the pod on my walk down to the dentist, take out pods, walk into the reception but then hear big DEarl still in my ears as he's on an advert for Plusnet on the radio. It made me very confused and the dentist receptionist now thinks I'm odd.

  • Irwell56 Maria (@Irwell56) reported

    Am a Plusnet customer. Just changed contract -uograded- now haven't received emails gor 2 days and problems dashing with no update on status of new contract. Come on guys! Get it together!

  • doesitsay Loo Loo (@doesitsay) reported

    @Plusnet Landline down past month due to underground fault. Openlink scheduled tentatively to fix locally in a few days. Now internet down. Cant check on website on ticket update as...website down. Frustrated and look forward to compensation.

  • COLINTHIRD1969 COLIN THIRD (@COLINTHIRD1969) reported

    @Plusnet. I wish to terminate my contract under the 14 days notice cooling off period. The new package is slow and wish to go elsewhere. Please could you advise