Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Cleary
(@Cleary1David) reported
@MarcAllera Good afternoon Marc, Hope all is good for you. I'm a new Plusnet customer hoping to be connected to your @Plusnet service . Customer service is very poor and certainly not first class or award wining. My connection was supposed to happen on Dec 11th.
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Lisa hannan
(@Lisadroof) reported
@Plusnet my broadband is rubbish, it’s the openreach main socket. Who comes to fix it?
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Eloise
(@Eloise933) reported
Worst internet provider ever @Plusnet - have been trying for months & months to get a decent internet service & they are incapable of sorting this out - excuse after excuse. Final straw, no decent internet over the Christmas. You can stick your service (or lack of) from now on!
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H E L L O I M N I K Design 🖍
(@HelloNikDesign) reported
@TimGander @virginmedia I am with Plusnet, they’re good for customer service - but I think they’re owned by bt now lol
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James Bedson
(@Clockworkpoodle) reported
Day 16 without any internet, and @Plusnet don't seem to be too motivated to solve the problem. Countless phone calls and two engineer visits and still no internet. I find it difficult to believe any issue could take this long to resolve.
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Jane Abulume
(@ojabling) reported
@plusnethelp terrible wifi service since I signed up. Wifi seems to be shockingly slow or non existent. I can’t seem to get plusnet on the phone to talk to them about it. Their chat service is not working eithe. I’m the only one in the house. The service is not acceptable
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Scott Goodacre
(@scottgoodacre) reported
@nathanlawsn We left BT for PlusNet. It’s literally the same network, rebranded, often with free line rental offers on. So we effectively stayed with BT while saving £20 per month.
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Lisa van Heereveld
(@LisavHeereveld) reported
@nathanlawsn Plusnet used to be really good for customer service but it's gotten really shitty. I'm switching away from them. Probably to talktalk because they have a good deal on but no doubt their customer service is equally ****
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Peter minto
(@Peterminto1) reported
@Plusnet my connection has slowed down to the only just useable point. No good for movies. Seemed to start when 2 channels popped up when i look fo wifi. I have no neighbours so they are both mine. The second is the same number with _ AC at the end.
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Matt G
(@mattglondon) reported
@Plusnet @plusnethelp there appear to be issues with the service any advice?