Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 03/01/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emrellis em (@emrellis) reported

    @Plusnet I’ve already sent a complaint but I won’t expect to get much from it

  • robgovier Rob Govier (@robgovier) reported

    @plusnet is there an issue in Leeds (LS16) internet just gone down for no reason?

  • BeMaxAttack Brendan (@BeMaxAttack) reported

    @plusnethelp @Plusnet can't make calls and incoming phone calls go direct to voicemail. Same SIM in use for over 12months - please help

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet How do I go about cancelling this service? Extremely unhappy with your Internet and have been for a year now

  • brknshw brknshw (@brknshw) reported

    @Plusnet It would be helpful if you could announce MSOs on here or on your website’s status page, where the last Broadband issue reported was 18 days ago. We shouldn’t have to rely on 3rd party sites like @DowndetectorUK or looking for tweets by other customers to know there’s a problem!

  • igfield73 Ian Greenfield (@igfield73) reported

    Once again my @Plusnet Internet speed is a pile of ****. Never mind, 1 more week and my notice goes in. Roll on 18th August. DO NOT GET @Plusnet

  • cosacee88 Cosa (@cosacee88) reported

    @Plusnet internets been down since 9pm today had to embarrassingly call work and say i cant work from home today and iv had a loss of earning fault logged and still no resolution. plusnet are a dismal company.

  • Plusnet Plusnet (@Plusnet) reported

    @techreverie Hi there Jim, I've just checked and can see that the disconnection was due to an major service outage which has since been resolved. Really sorry for any inconvenience caused and everything should be fine now. - Adam - Plusnet Sheffield

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @MrsMacca13 @Plusnet It’s actually insane the amount of Times I’ve been told to do the same things to try and fix it or that they have checked the line and it’s all fine their end! Can’t cope with it anymore !

  • emmawalters28 Emma Walters (@emmawalters28) reported

    @Plusnet very disappointed in your service. Been with you 2 years - HM order cancelled (not by me), still no working phone line or internet in new house. Son with disabilities and can’t do any online appointments. Really not good enough 😡