Plusnet outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent Plusnet outage reports came from the following cities: Godalming, and Dorking.

City	Problem Type	Report Time
Godalming	Internet	14 days ago
Dorking	Internet	1 month ago
Westhumble	TV	3 months ago

Community Discussion

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Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 3 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 3 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 12 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 28 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Nightingale Horsham (@NightingaleSC) reported 32 minutes ago from Horsham, England

  @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

• 
  Greyman (Gary A) (@GaryAblett3) reported 32 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Natasha Shane (@nmacdonald1972) reported 42 minutes ago from Horsham, England

  @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 51 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brenda Charlton (@brenda_charlton) reported 4 minutes ago

  @Plusnet I have logged into my account but unable to find out how to get help with my query,do I need to find a technician as I’m 82 years old and not really tech. Savvy

• 
  Alyssa Jade C (@AlyssaJade7274) reported 6 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  Mel D (@MelJD46) reported 6 minutes ago

  @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 7 minutes ago

  @Globalistloon @GavinFreedomLo1 Until I got Starlink I had everything , landline , broadband and email address through Plusnet but had so much trouble with outages that I dumped Plusnet broadband . Starlink is superb but of course no landline .

• 
  Jane L (@lewijan10) reported 9 minutes ago

  @MrNickKnowles @SkyUK @skytv I'm with Plusnet never had any probs.

• 
  Not Only, But Likewise (@notonlybut2025) reported 11 minutes ago

  @Plusnet My phone is broken - dropped in the bath. This is why I'm reaching out here.

• 
  Damilola 🌺 Arewa (@damstar_) reported 11 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Xenomorph (@xenom0rph09) reported 11 minutes ago

  @Plusnet Horrible experience. Placed order on Sunday. Called today and it turns out order was not placed. Activation was due Thursday and now another order was placed and it wont be activated until 26th. Unacceptable service!

• 
  Freedom Valley (@VRvalley) reported 12 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  Gina (@BlondeTalksSkin) reported 13 minutes ago

  @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼