Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 12/20/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet

Community Discussion

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Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • all_sweetness Ungoogleable (@all_sweetness) reported

    Day Five without a home Internet connection and @Plusnet still haven't to successfully send me my router. Or provide me with any updates. My "service" with them started on the 10th. They've already got my money. New customer experience is 😖😣😞

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    I switched from sky to plusnet. Sky all worked fine. Plusnet took over and no landline and no broadband Faulty line. Fine before. Earliest fix date=no pay. No fix til fri pm. No landline no Internet no mobile signalTotally cut off at home @plusnet @UswitchUK

  • philsbin Phil 🏍🏍🏍🏍😁 (@philsbin) reported

    @Plusnet Can't seem to login to my emails, keep getting some message about failed fetch command? Can you help

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet @UswitchUK @BBCWatchdog no more relaying same story to plusnet had enough. Want to write a complaint. Who to please?

  • hankspears Hank Spears 🇪🇺💙 (@hankspears) reported

    @JohnMcArts Hi John, we live around the corner and have the same problem. The @bt_uk website is still claiming there is no outage but we've had no @Plusnet service since 12.00 yesterday. I presume yours is still down?

  • CallMeConflict Conflict. (@CallMeConflict) reported

    @Forsayk3nTTV @ExitLeftTV Personally never had issues with them, they have quirky systems for sure that could cause a headache but no worse than some of the others. Iirc plusnet start offering fttp next quarter.

  • OnThe1kthNight Edith (@OnThe1kthNight) reported

    @all_sweetness @Plusnet in my experience. they'll refund for the lost service time

  • TwoDavesRacing David Scott Carson (@TwoDavesRacing) reported

    @Plusnet No mobile coverage in “CW9 6” area all morning. Any estimate on when a fix will be made?

  • km_gracie Kerry Gracie (@km_gracie) reported

    @Plusnet are you aware of any problems in the NE15 area? I've not had any mobile signal (calls, texts, data) since lunchtime today and your call center is too busy to take any calls. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @stoofer2 While we can try making some changes to the router remotely, its possible that this could have an effect on your other devices; which wouldn't be ideal. Have you had a chance to contact the TV manufacturer for any support they may be able to offer? -Tony Plusnet Sheffield