Plusnet outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent Plusnet outage reports came from the following cities: Godalming, and Dorking.

City	Problem Type	Report Time
Godalming	Internet	8 days ago
Dorking	Internet	1 month ago
Westhumble	TV	3 months ago

Community Discussion

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Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 16 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 25 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Nightingale Horsham (@NightingaleSC) reported 30 minutes ago from Horsham, England

  @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

• 
  Natasha Shane (@nmacdonald1972) reported 31 minutes ago from Horsham, England

  @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

• 
  Greyman (Gary A) (@GaryAblett3) reported 35 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 38 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 52 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 59 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Bowes-Roden = = (@AndyRoden1) reported 3 minutes ago

  @mark395625 To be fair to Plusnet, it's not responsible for the network. But it can see the connection dropping like crazy. That would suggest strongly it's not fixed. So why claim it is when it self-evidently is not?

• 
  Andy (@andy_the_chef) reported 10 minutes ago

  Morning all coffees on. A dry start, no doubt followed by rain later, current issues with broadband persist. #plusnet never had a problem before but now it just keeps dropping.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 14 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Kay Protheroe (@Kay_Protheroe) reported 18 minutes ago

  @Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.

• 
  Hector Cassels (@herbaalhector) reported 21 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  Neil Johnstone (@jigthejock) reported 22 minutes ago

  @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

• 
  peter shankley (@PHaven4668) reported 23 minutes ago

  @Plusnet Re changes to email service, still had no contact from Greenby ?? What do I do??

• 
  Hazzy (@HazzyG123) reported 23 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  PeteS (@PeteS111) reported 26 minutes ago

  @Plusnet No emails for days, messages that mailbox full, it isn't. Have I been migrated - no idea as am not receiving messages. This really is unacceptable, how about someone extracts their digit & sorts these issue now

• 
  David Byrne (@David__Byrne1) reported 28 minutes ago

  Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬