Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 12/03/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @mcbrit2 @Ofcom @Plusnet I am having to explain to my work why I had issues with Internet access and why I can't log in at all today. I expect my work place won't be happy at 2 days out yet I am told no issues with Internet. It's intermittent - are they switching it on and off again? ;)

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    Hey @plusnet. We are into our 3rd day of nightmarish email service. Your response is absolutely shocking. When will your webmail be usable as a service again?

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet @matthew05255615 Must be annoying when 3rd parties fail to meet the announced expectations given right?

  • mckmid Pete MM (@mckmid) reported

    @Plusnet what EXACTLY is/are the problem(s) right now?

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @AethyrUlf @Plusnet same here, as i work from home was unable to do anything. Connection kept going up and down.

  • bromleyj Jonathan Bromley (@bromleyj) reported

    Normally I pick up my Plusnet email using Gmail POP3, and that doesn't seem to be working as smoothly as normal either. But Gmail can send from my Plusnet a/c using SMTP without problem. All very odd.

  • SeanMcDD Sean McDonald (@SeanMcDD) reported

    @Plusnet Two days in and still can't send emails. Very poor customer service but no real surprise at that given the decline over the past year. Plusnet used be dependable but no longer

  • TJstweet Tom Johnston (@TJstweet) reported

    Apologies if you think I’m ignoring your emails, but I am still having serious problems with the @Plusnet crash problem. Two days down and counting. Phone’s on if you need me! #plusnetdown

  • LoneLeVay LoneBee (@LoneLeVay) reported

    @Plusnet @AiberdeinQuine I still can't send emails; getting error messages about unsupported connection encryption type on all plusnet mail accounts (not Gmail). Is this connected to the current problems and is there an indication of a solution? We are into a third day now.

  • mcbrit2 💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺 (@mcbrit2) reported

    @Daily_Express @Plusnet Hi Daily Express, please can you try to find out what is really going on at Plusnet? 48 hours after emails went down it seems most customers still cannot send or receive emails and the alleged updates on the status page are laughable! PLEASE HELP!! #PlusnetNomail