Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Guildford, England
The most recent Plusnet outage reports came from the following cities: Dorking, and Westhumble.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking
|
Internet | 20 days ago |
|
Westhumble
|
TV | 2 months ago |
|
Walton-on-Thames
|
4 months ago | |
|
Woking
|
Internet | 4 months ago |
|
Aldershot
|
Internet | 5 months ago |
|
Aldershot
|
Internet | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Natasha Shane (@nmacdonald1972) reported from Horsham, England@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Nightingale Horsham (@NightingaleSC) reported from Horsham, England@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bellagio (@markrich5000) reported@NOW absolute worst service ever. Moved my broadband from now to Plusnet who handled the switch. All good apart from now owe me a credit/refund of £23. Have promised this 3 times and still not received.
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Plusnet (@Plusnet) reported@TPreston13997 Hi there, Thank you for your message and we are sorry for the delay with our responses. Unfortunatley if you were to cancel your broadband service with us, your email address would be cancelled too. Rafiqe - Plusnet Sheffield
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Carl S (@screwy73) reported@Plusnet hi i ring up to cancel my contract of which you insist we must ring you , why then does the indian guy ask for my bank details ? Just to cancel a contract
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David Onions (@0N10N5) reported@Plusnet our landline is not working. No dialling tone. Broadband appears to be unaffected.
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K (@Keldo79) reported@Plusnet any issues in EH22 2QR area, it's just stopped working
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Gary Vince (@garyvince1981) reported@Plusnet My internet has been down in the Swanley area for 45 minutes is there a problem?
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cool2bginger (@cool2bginger) reported@Plusnet, no answer on the phones, no answer from direct messages. Your customer service is shocking. Any chance of someone actually getting in touch???
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FiFi (@fiEh23) reported@Plusnet Hi. Broadband down and help Bot has reported we should be back up by 27 June. It's only 11th. (Not living in back of beyond either). Really 16 days?
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@MarinaPurkiss @EE EE stole my mums PAYG number & credit. They lied & said she didn’t use her phone for outgoing calls despite me having documentary proof to the contrary. Another bit of BT, Plusnet also charged her an outrageous sum for a premium rate call she quite clearly never made.
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Terence LAU (@TerenceLAU17) reported@Plusnet I agreed to start the new broadband service on June 20th, but have not received your device to this day. Is it normal?