Plusnet

Plusnet Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 03/04/2026 15:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @gemgem89 Hi there, sorry to see this. Is it definitely 0800 432 0200 that you were trying to call? Could you get back to us with a description of the WiFi issue that you've been seeing too please? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Lee_HannahR Hi Hannah, I'm sorry to see that's an issue. We're not aware of any specific issues in your area but please feel free to send us a DM with your username if that's still a problem and we'll be able to look into it for you. - Adam - Plusnet Sheffield

  • Charl136hotmai1 Charl136@hotmail.com (@Charl136hotmai1) reported

    @Plusnet my broadband keeps dropping out today. On 3rd reset in last hour. Are there any known issues?

  • N1X0 Luke Nixon (@N1X0) reported

    @Plusnet absolutely shocking service. Another no show by your engineer today. Booked a day off work for this and have had no broadband since 6th May. Ridiculous that two engineering visits have not been met

  • Josh_Pacey Josh Pacey 🎗 (@Josh_Pacey) reported

    @Plusnet I'm having some issues with my router crashing. Please could someone help

  • gemgem89 ☆~gem~☆ (@gemgem89) reported

    @Plusnet hi having some WiFi issues keep trying to ring the helpline but it’s saying the number In calling isn’t recognised, it’s the Number on your website

  • pkrpmusic paul pledger (@pkrpmusic) reported

    Genuine question. @Plusnet are **** at broadband, right? It’s a resounding yes. Unreliable, dropping out etc. Managed by @bt_uk so that’s a given and BT terrify old people with random sales calls. So who’s better. @WhichUK fawn over Pussnet, Sky are a nono, so what’s better?

  • shezimaster66 Shahzaib Ali (@shezimaster66) reported

    @Plusnet my home broadband has been completely down for over 48 hours! Is this the service I signed up for?

  • FGMarx Frances (@FGMarx) reported

    @Plusnet my mobile transfer should have happened today. I've had no phone service all day and still nothing. My sim appears to be locked and the helpline has closed. The PUK I have been given hasn't helped. What can I do?

  • FlippyFF Simon Cooper (@FlippyFF) reported

    @Plusnet Well that's strange as I last made contact with you in February - trying to cancel my bt sport which was not done.