Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rich
(@Rich_rich90) reported
@Plusnet Please could you give some more help? Broadband went off about 14:45. On the phone for 45mins trying to figure it out. Then diagnosed as local MSO however NONE of the line checkers report a fault. Imperative this is fixed as I work from home!
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The Man Who Shouldn't Exist
(@YAGWG) reported
@Plusnet I can't send emails through SMTP on my Madasafish domain email address - is the system down? I've tried to change the password on the mailbox, only to get a "Service currently unavailable" message, and now I'm worried my password changed without confirmation.
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Daniel Cogoi
(@DanielCogoi) reported
@Plusnet At the moment good value would be to cancel my subscription as it has not worked for weeks. Useless service this year, really bad.
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet You told Me You would contact Me today and update Me on the problems I was having with Plusnet. This is the third time I have had to chase You up. Shocking service!
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Oratoba
(@oratoba) reported
@MstrAssassin86 @Plusnet @vodafone Actually, turns out there's a problem between my macbook pro and my Eero router as well, which is dropping half of the packets, so that's not useful either.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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pand
(@pand237) reported
@FranatAFI @virginmedia @Plusnet Ain’t it a shame that we are being pushed to totally rely on this sort of tech - and everybody has a bad word to say about it! #broadband #luddite_joy
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Ian Letter 🌳
(@NaixL) reported
Also, PlusNet will indeed refund us and compensate us for the issue. Even though the situation was chaotic they have done well after that :).
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Claire Dunford
(@rainbowclaire) reported
@Plusnet hi, my husband's mobile has been out since about 4pm - just says emergency calls only. We're in SN10 area, is there a fault?
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Philippa Fenlon
(@FenlonPhilippa) reported
@Plusnet we’ve had ongoing issues with you since our first order at the beginning on September. 9 orders have been cancelled and we have been promised a call back on 3 occasions and never had it then. Should have heard today further details of a new line but again no contact.