Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Westhumble.
| City | Problem Type | Report Time |
|---|---|---|
 Westhumble |
TV | |
| Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Wiked
(@ogWiked) reported
Okay next option; Plusnet. Good or bad ? Is it reliable and are the speed any good?
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Leonie Kapadia
(@LeonieKapadia) reported
@Plusnet I've spent over 40 mins in total waiting to get through to customer services. Do you actually have any call agents? Please can someone contact me?
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DEAN WELLS ✌
(@Djwells212) reported
How is it in this day and age we can't get fibre broadband to our house through #BT,#Sky & #plusnet what a load of ****!!
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Ben Cowell
(@PsykiIl) reported
@Plusnet CAN I JUST HAVE WORKING INTERNET FOR ONE WEEKEND PLEASE! Worst ISP ever. Shocking service, terrible customer service, absolute joke of a company.
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Happygod London 倫敦 ロンドンっ
(@howareyouzhang) reported
@Plusnet your erro has left without internet for 14 days, and missed @theroyalfamily the Queen's funeral coverage and my business opportunities. the internet is necessity to our life, Your customer service has not been very poor in dealing this. #plusnetpoorservice
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Plusnet
(@Plusnet) reported
@spaceman1000 Hi there Mark, I'm really sorry about the issue and sorry too for us taking so long to get back to you. Could you get back to us on a DM with your mobile number if there's still an issue? - Adam - Plusnet Sheffield
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Bernard Carthy
(@CarthyBernard) reported
Hi @Plusnet I've still not received my router and my contract starts tomorrow. I understand there have been postal strikes but when I've tried calling you this evening, despite you still being open, you've said it's too late to call. Pretty poor service tbh.
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Plusnet
(@Plusnet) reported
@Nell3Tate Hi there Nell, I'm really sorry for the issue and hope that's not still affecting you, if it is please send over a DM with your mobile number and your full name. Apologies too for the delayed response, we're much busier than usual at present. - Adam - Plusnet Sheffield
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Phil Fish
(@PhilFish17) reported
@Plusnet How is your support "award-winning" if nobody ever answers the phone?
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Alan Simpson
(@alans27) reported
I've always found the @plusnet customer service to be very good. However, do not bother with their sim only mobile deals. To be blunt the signal is crap!! You need to switch carrier plusnet because the EE network now is awful.