Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames and Woking.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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fran t
(@hiphopcob) reported
@Plusnet Well....I had signal and now it's intermittent again today.... I guess its an @EE issue as husbands phone doing the same...what is going on?
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Nigel Vivian 🇺🇦🇪🇺
(@nigelvivian) reported
@Plusnet My concern is your defence of what really is an unfair condition. In the nearly 10 years with your company I’ve never had a mid contract rise let alone one after only 8 weeks. That’s why I won’t renew as your are treating with contempt people who’ve been with you a long time.
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DrG
(@flightdrg) reported
@Plusnet your customer service lines are not being answered - message simply stating “ line is closed “!!!! What’s going on ?
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Fred Fukovinov MOP
(@FredFirst1) reported
Had to switch everything of (not the plusnet obviously) Bunnies and Meatloaf was a very complex issue.
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Gary Kelly
(@KellyGary83) reported
@flightdrg @Plusnet I selected the option 'thinking of joining us' and I've at least been put in a q now. I was getting same deadline when choosing any existing customer options
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Plusnet
(@Plusnet) reported
@SpiceSugarand I've run some checks on that postcode and there aren't any known issues in that area. Are you still experiencing connection issues? Thanks Alice @ Plusnet Leeds
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Flavio
(@flaviomauri) reported
@Plusnet on the website you say every plan has data roaming (protected by a cap) but I’m in a “band 1” country and I have no data signal. I can only be online on Wi-Fi. Is there some settings I need to check somewhere?
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Si
(@MegaSp00n) reported
@Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service
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David Bean
(@Safe3Dbarbell) reported
@SkyUK you've just stolen £75 from me for April ffs! WTF! Was £49/month. Unless you send me a 65" #skyglass I'm off to #plusnet at £20/month. You con artists
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jaz j
(@jjand00) reported
@Plusnet Hi that’s absolutely fine if it will help resolve the issue