Plusnet

Plusnet Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 01/02/2026 19:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • D69Happy HappyD69, Happy Dude's broken soul (@D69Happy) reported

    Can't access either XhamsterLive & Stripchat via uk networks tonight(EE or Plusnet) gone. However if I geo block my location, and go Via a VPN it is all rosie. Checked both land and mobile network here so it not my IP blocked. Having to VPN to dutch networks 2 view English lasses

  • stevecb5 Steve B (@stevecb5) reported

    @Plusnet Since Saturday afternoon, I've not had a Plusnet signal at the house. Normally it's a strong signal. Any issues that u know about? Postcode is ML3 8PZ. TIA

  • FifeHedgewitch Fife_Hedgewitch (@FifeHedgewitch) reported

    @babsc94 Plusnet. They have great customer service and rarely have outage. Decent prices too.

  • Chris4man Chris (@Chris4man) reported

    @Plusnet Why isn't it being offered. There can't be a technical reason surely. If you offered this I'd definitely stay with you. As it is I'm going to have to look at switching network in the very near future.

  • richard01902 Rich Brewer (@richard01902) reported

    @Plusnet this last week we’ve had really patchy service. What gives?

  • JJay0k Jane M 💙 (@JJay0k) reported

    @MoneySavingExp I’ve been told by plusnet that they can’t provide a service where I’m moving to. They say they will charge me a cancellation fee unless I sign up to bt fibre. I don’t want to sign up with bt Because they are expensive. @itvMLshow can you help please? @plusnethelp

  • Plusnet Plusnet (@Plusnet) reported

    @Toastteeth Hi Cody, thanks for getting in touch and I'm sorry to hear you were having issues with your internet. From testing your line, there's no external faults found and your line is currently showing stable. Are you still having problems with your connection? -Tony Plusnet Sheffield

  • ElSpark Mr P (@ElSpark) reported

    @Plusnet hi can you look into my account as I have no service.

  • moiama25 amalia (@moiama25) reported

    @Plusnet are your services down? The WiFi here hasn't been working since 2pm today.

  • mth21 Matt Hayes (@mth21) reported

    @Plusnet any current reports of service outages? We’ve been without service since 1am today