Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 11/19/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet
United KingdomLeatherhead Internet
United KingdomSandhurst Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hiphopcob fran t (@hiphopcob) reported

    @medicipopes @Plusnet I'm having the same issue on Rye and it was patchy yesterday too...however my Dad is also having problems in Leicester and has missed 2 phone calls for an appt with his GP which is super frustrating 😠

  • esheetaa_ Esther (@esheetaa_) reported

    @Plusnet need urgent help for a replacement sim to be posted please! Tried your CS channels to no avail!!!!

  • roiontech Roi Perez (@roiontech) reported

    @mikejjennings the broadband options in my area are basically BT-types (Plusnet, EE) or Virgin... and the speeds are crap. I've been thinking about moving to Virgin but honestly I've only ever seen tweets like yours. You never see someone saying "Virgin are the best" haha

  • tysonpashley mickey (@tysonpashley) reported

    @Plusnet Now about looking after the old customer who have been with you years

  • littlekimmy Kimmy Mac (@littlekimmy) reported

    @Plusnet please can you give me an email address to send a complaint to?

  • satpalram John Harvey (@satpalram) reported

    @Plusnet If anyone wants to be persuaded out of their decision, you can give them a box to tick saying so. We’re adults, treat us as such. I didn’t have to talk to anyone to sign up.

  • ante1974 Anthony Ewers (@ante1974) reported

    @Plusnet Just DM'd you more information on my ongoing mail receipt issues.

  • ProfitTraining Andy Tong (@ProfitTraining) reported

    @Plusnet morning guys, locked out of totalise email, can't get a voice response on cust. service, suspect someone might have control of my mailbox - please help if you can

  • 7418lawsy laura elton (@7418lawsy) reported

    @Plusnet slow broadband, been continuously slow since joined, checked everything as told atill slow, need support please

  • Plusnet Plusnet (@Plusnet) reported

    @DaviesRukhshana Hi Rukhshana, I'm sorry that it's not possible to update your payment details online and I will pass your feedback on to the relevant team. To update your payment details, please call our Customer Service team on 500 from your Plusnet mobile or 0800 079 1133 from any phone/