Plusnet

Plusnet Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 12/01/2025 06:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @wordsfan Hi Yvonne, I'm sorry to hear you've had a difficult house move with us. If you'd like to send me a DM with some more information, I'll see if there's anything I can do to help. - Cal, Plusnet Leeds

  • HSpiegl Helen Spiegl (@HSpiegl) reported

    @Plusnet my mobile phone signal is down so how do I call customer service to report? Do you have WhatsApp?

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @Plusnet I have an Issue with leaving your broadband, well £186+ issues, and this is the only contact details that are not a phone number. Please respond.

  • dmac1983h David MacDonald (@dmac1983h) reported

    @Plusnet having issues.with mobile data showing Edge and no connectivity. Why don't you have a live chat facility? Would appreciate a call to fix.this please

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @HippyRockChick6 @Plusnet Thank you but no. I would still owe it, which just at the moment is the issue. A bill of £187 just dropped on me, and asked about repaying over time and told no, if not immediately paid, debt collectors would be used. Nice disabled help @Plusnet

  • Stephy_Auditore Stephy_Auditore (@Stephy_Auditore) reported

    @Plusnet can't change my password on my account because theres an error sending me a email and router is a steady orange with a flashing red B. I want to cancel and change internet provider because all I'm having are outages with this internet now and it's getting ridiculous

  • Barney666Simon Barney 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Barney666Simon) reported

    Having issues with my network this morning 😡 @Plusnet within the Southampton area. Website says no issues ❓ but clearly I have some. Even your plusnet app won't open

  • SamanthaRive Samantha Cox (@SamanthaRive) reported

    @Plusnet I can't sign in to mine or my son's mobile account - I've even just reset the password and it still won't let me in and has now locked the account - again. In the few months I've been a customer, I have not yet been able to sign in. Please advise. Samantha.

  • haywardollerton Abigail le Fleming (@haywardollerton) reported

    @Plusnet are there problems in Reading? I'm getting 9 mbps download and now nothing wi open at all. This happened last week too...

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.