Plusnet Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
E-mail (10%)
-
Total Blackout (9%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Westhumble.
| City | Problem Type | Report Time |
|---|---|---|
 Westhumble |
TV | |
| Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
-
🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
-
Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
-
Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
sister blobby
(@iggigg) reported
@HrryBtlr @danstapleton89 @ Plusnet **** you
-
Robert_Hall
(@R_HallPrivate) reported
@Plusnet my broadband is still down, two days now. What’s the problem?
-
Michael «*»
(@sparkslabs_com) reported
@Plusnet I'll be expecting compensation for lack of service at this stage - especially given you knew this would be happening and couldnt be bothered to notify me, nor respond now either by phone tweet or SMS
-
Gareth 🏴
(@gareth71) reported
@CruisingTheCut PlusNet aren't always the cheapest - but their customer service is excellent. I've been with them for broadband for many years, and recently moved my mobile phone to them as well.
-
Victoria Sponge
(@topspong) reported
@Plusnet my broadband has been up and down and very slow since the outtage yesterday. I see others are reporting the same. The issue is not resolved.
-
mat watkinson
(@matwatkinson) reported
@plusnet when I really need to use my phone, no signal between Manchester & York. I’m on a train with WiFi. Difficult to understand
-
Nihan
(@nihan_gln) reported
@Plusnet No internet service since yesterday morning! More than 28h! Customer service doesn’t pick up phones, total silence instead! This is unacceptable!
-
robbie5minute
(@robbie5minute) reported
@Plusnet no signal or data since last Sunday. No reply in Twitter DMs, no reply to my previous tweets, no reply in the community forum. Switching to Vodafone. The fact that Plusnet use Twitter to report problems is ridiculous.
-
Ken Quinn
(@Quinny1808) reported
@Plusnet Joined you because your advertise heavily. Left Virgin because of price but had no issues in 3 years. Rung your helpline and gave up waiting after 30 minutes. Can you at least have the decency to acknowledge this? Issue is in WF5 area. (2)
-
Mike P
(@BuryCasual87) reported
from
Plymouth, England
Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense