Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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wAnd180
(@wAnd_180) reported
@Plusnet @bt_uk please can you let the public know what's going with the line faults in the villages surrounding Loughborough please. Numerous reports of different ISPs that are down.
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Ian Critchley
(@CritchleyIan) reported
@OpenreachHelp Yes I have raised this. Engineer due on Monday. That is no help as we totally rely on it for WiFi calling. BT were informed yesterday. The overhead line to the house is 30 years old, broken and spliced to give my next door neighbour 3 supplies. (Voda,Plusnet ,sky).
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Ross Parker
(@RossParker5) reported
@croxleyclaire Yeah it’s infuriating tbh - have been a sky / plusnet and never had this issue.
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Steve
(@SteveOfBeer) reported
@Plusnet Handful of times? Like another Plusnet Router the will fail 5GHz wifi.
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John Marten
(@JohnMar01548477) reported
@Plusnet @UswitchUK Yes sort out your service with openreach. you take our money and the internet speed does not match your line speed.
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MisterBabamook
(@ScreenNut) reported
@Plusnet Don't let that poor man's Peter Kay fool you. They're not here to help at all. Neither will they do you proud. All they do is offer you a very short grace period every six months. They will not help you if you're struggling.
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Mark Greaves
(@lorddanger) reported
@Plusnet Can I suggest you 'buy' some new customer service and customer account software so you dont have what your people call 'glitches' during house moves which causes a 3 week delay in broadband service. What a rotten customer experience.
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Ben Gisborne
(@bgisborne) reported
@JohnLewisRetail @Plusnet my Granny took out new broadband 6 weeks ago and order wasn’t placed for some unknown reason. Meant to go live yesterday but no luck. Now told only option is £50 for an engineer to come out. Terrible customer service and not ideal for a vulnerable 79 old
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Mark England
(@MarkEngland_) reported
@Plusnet @UswitchUK I'm gobsmacked. You did nothing to help me when I tried to arrange a home move and subsequently cancelled my contract. Staff couldn't have been more curt and uncaring. You've changed a lot since I joined you in 2010, unfortunately not for the better.
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Sam
(@Good_Godders) reported
@lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas