Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 03/07/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theheadofabroom Alistair Broomhead (@theheadofabroom) reported

    @cuprohastes @cstross My experience was that their line (both speed and reliability) was great, but they keep raising prices, until I had to move to Plusnet, who's have been great for everything except for the line reliability (goes down many times a week according to the logs on my Synology drive).

  • jonbarony John Barony (@jonbarony) reported

    @Plusnet @jonbarony Plusnet broadband still down 2 days now no feedback customer support cannot even tell me if any thing is going on at the exchange ; terrible service @Ofcom

  • Lucy_Evans10 Lucy Evans (@Lucy_Evans10) reported

    Broadband connection has been bloody terrible for the past month. Cutting in and out, we've tried everything - please sort @Plusnet (SY11 -Hindford)

  • Plusnet Plusnet (@Plusnet) reported

    @frecklesandpink Hi Katie, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • steve_evo steve evans (@steve_evo) reported

    @SkyHelpTeam The sky app won’t even connect so I can’t check. I’ve had enough I’ve stopped the direct debit! I’m supposed sky gold vip after 12 years as customer. It’s costing me so much that I’m going back to plusnet. I should never have left! #skybroadband #skyfibre

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98

  • OTVDesk OutsideTheVillage - Freedom and Free Speech (@OTVDesk) reported

    Been having financial issues with @Plusnet for weeks and weeks. I have been promised a resolution after resolution. I have been promised a call back from a manager, it never happened. The complaint ticket just keeps being put on hold. Has anyone a tel no of their head office

  • gwilbo25 Gwilym Davies (@gwilbo25) reported

    @Plusnet I’ve been messaging you this afternoon but no one is replying. Please can someone reply and get my issue resolved. I’m at my wits end here

  • CuttlarFUALL CuttlarFUALL (@CuttlarFUALL) reported

    @trx_ff me too. Shyte-4-brains service. I am done with them. PlusNet I am coming back!