Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Laura white
(@Laurawh03822190) reported
@veritysmart @Plusnet I am still chasing money taken randomly when I no longer have a service with them! I would avoid like the plague frankly
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Doc Triumph
(@DocTriumph) reported
Hey @plusnet, we have been without consistent broadband for 3 days now and I've narrowed it down to the router. Now we've had it a while since we've been with you but the website is incredibly obtuse about ordering a replacement. Help!
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DragonJade
(@DJade8888) reported
@Plusnet Just got back from a holiday in Germany. Mobile data was horrifically slow 2G on O2 and Telecom networks. Next to completely useless. What's going on? "Roam Like at Home"? More like "Roam Like at Home In The 1990s".
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Ellie
(@miss_ellie_may) reported
@Plusnet hi could you please help test my internet speed? It seems to have gone much slower in the past week or so
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Molly Lees
(@MollyLees11) reported
@Plusnet Are you really out there to help? I am waiting for a reply to my help request made on Saturday.
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Plusnet
(@Plusnet) reported
@Edwin67658867 Hi there Edwin and sorry for the delay in getting back to you, we don't supply 5G currently, please let me know if there's anything else we can help with though. - Adam - Plusnet Sheffield
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Sky
(@SkycladFox) reported
Our @Plusnet broadband's been getting slower and spottier over the last few days, and today it's almost unusable, more off than on. Anyone else having this issue? Hopefully just a temporary one.
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Matt
(@leese_matt) reported
@Plusnet you’ve renewed my contract which is fine but almost doubled my bill for the same service??? Why?
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DragonJade
(@DJade8888) reported
@Plusnet Hi Emily. Could someone explain why I was unable to get 4G, please, and how to ensure this doesn't reoccur? I have several more European trips this year, and perhaps another to Germany as well. I am technically minded enough to know it wasn't a handset issue.
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John Wright
(@fortyrunner) reported
I cannot begin to describe how angry I am at @Plusnet Latest price rise 13% increase because I’m out of contract. I’ve been a loyal customer for about 15 years. They think I’m a cash cow.