Plusnet

Plusnet Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 01/18/2026 20:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hiphopcob fran t (@hiphopcob) reported

    @Plusnet Well....I had signal and now it's intermittent again today.... I guess its an @EE issue as husbands phone doing the same...what is going on?

  • nigelvivian Nigel Vivian 🇺🇦🇪🇺 (@nigelvivian) reported

    @Plusnet My concern is your defence of what really is an unfair condition. In the nearly 10 years with your company I’ve never had a mid contract rise let alone one after only 8 weeks. That’s why I won’t renew as your are treating with contempt people who’ve been with you a long time.

  • flightdrg DrG (@flightdrg) reported

    @Plusnet your customer service lines are not being answered - message simply stating “ line is closed “!!!! What’s going on ?

  • FredFirst1 Fred Fukovinov MOP (@FredFirst1) reported

    Had to switch everything of (not the plusnet obviously) Bunnies and Meatloaf was a very complex issue.

  • KellyGary83 Gary Kelly (@KellyGary83) reported

    @flightdrg @Plusnet I selected the option 'thinking of joining us' and I've at least been put in a q now. I was getting same deadline when choosing any existing customer options

  • Plusnet Plusnet (@Plusnet) reported

    @SpiceSugarand I've run some checks on that postcode and there aren't any known issues in that area. Are you still experiencing connection issues? Thanks Alice @ Plusnet Leeds

  • flaviomauri Flavio (@flaviomauri) reported

    @Plusnet on the website you say every plan has data roaming (protected by a cap) but I’m in a “band 1” country and I have no data signal. I can only be online on Wi-Fi. Is there some settings I need to check somewhere?

  • MegaSp00n Si (@MegaSp00n) reported

    @Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service

  • Safe3Dbarbell David Bean (@Safe3Dbarbell) reported

    @SkyUK you've just stolen £75 from me for April ffs! WTF! Was £49/month. Unless you send me a 65" #skyglass I'm off to #plusnet at £20/month. You con artists

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Hi that’s absolutely fine if it will help resolve the issue