Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Guildford, England
The most recent Plusnet outage reports came from the following cities: Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking
|
Internet | 24 days ago |
|
Westhumble
|
TV | 2 months ago |
|
Walton-on-Thames
|
4 months ago | |
|
Woking
|
Internet | 5 months ago |
|
Aldershot
|
Internet | 5 months ago |
|
Aldershot
|
Internet | 8 months ago |
Community Discussion
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Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, EnglandThanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Nightingale Horsham (@NightingaleSC) reported from Horsham, England@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Natasha Shane (@nmacdonald1972) reported from Horsham, England@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Don Quilter (@Henry55) reported@Plusnet dreadful service, really cross
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Don Quilter (@Henry55) reported@Plusnet Having trouble getting phone/Internet working. Tried week to get Plusnet to sort it out. Started contract last week, engineer called last Friday (open reach). No phone or Internet yet. Waited in 3 days for someone to arrive,after being told an engineer will call.
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James Twomey (@Twomey1992) reported@Plusnet your net is ****, **** *****
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Louise (@louise_sarah) reported from St Albans, EnglandLiterally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Amanda Brooks (@MrsA_BSc) reported@JRiH2020 We've been with Plusnet for years and never had any issues with them.
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RaddlebarnC (@RaddlebarnC) reported@plusnet My broadband connection is often slow and sometimes drops out all together, I have followed all broadband troubleshooting steps and not resolved. Have done speed checks and sometimes comes back as 'very slow'. Very frustrating as need good quality video calling for work.
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Him Over There 💙 (@snathe) reported@huwareyou Can recommend Plusnet - been with them over 8 years now and can't remember any problem with them at all. Check their site for what they're offering at the mo *(and let me know if you do go with them as you can use my referral code)
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Sharnade #culturemindstherapy (@therapywithshar) reported@Plusnet the WORST broadband EVER!!
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CJ (@Mash369) reported@Plusnet oh dear only had plusnet for 24hrs and already an outage and no help anywhere after 8pm #notimpressed
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Ben falcon (@Benfalcon9) reported@MarkJon80194532 @Plusnet It’s clearly not a wifi issue as the line speed is at 21mbps and they’re getting 20mbps on WiFi, on the device (as per the speed test). Probs best ringing them Mark and asking them to log a fault with Openreach for a line speed issue. You should be above 30mbps.