Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 12/13/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinwwhite72 Martin White (@martinwwhite72) reported

    @plusnethelp @plusnet I'm taking that as a "no" then. Way to go. Annoy a new customer twice within their first day of service. Talk about buyer's regret........

  • John02620301 John (@John02620301) reported

    @plusnethelp Having loads of problems with plusnet internet going down 3-4 times/day anyone else having similar issues? At the stage where I need to change provider

  • AbbbieeeMaher Abbie (@AbbbieeeMaher) reported

    Do @Plusnet just keep you on hold for ages cause you're ringing to cancel and it's their way of saying I'm not allowed?

  • badwool9 Roy (@badwool9) reported

    @Plusnet Wifi down?

  • Usual_5uspect Keyser 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Usual_5uspect) reported

    25 min on hold to plusnet she answers "hello how can I help" followed by call ended on the screen. Get to **** like my biggest hate that.

  • able903 able903 (@able903) reported

    @Plusnet Why does your chat system never work! Why dont you respond to any tweets! 🤔Im moving to BT.

  • kelly_tengi Kelly (@kelly_tengi) reported

    Oddly reflective today. Tomorrow is my last day working for @plusnet. This account was originally set up as kelly_plusnet as I did a lot of direct support for people on here, just as customer support via Twitter was properly kicking off.

  • CEB2920 Claire B (@CEB2920) reported

    Utterly livid with the appalling service rec'd by @Plusnet Despite cancelling broadband & switching to Fibre with BT (their agreed partner), in Nov, I have rec'd numerous threatening emails saying I had to pay a cancellation fee of £171.39 😳

  • andyatchappel Andy Chappel (@andyatchappel) reported

    @Plusnet our WiFi has cut out and been down all day. We are BS8 Bristol

  • sp_jimbob JSP (@sp_jimbob) reported

    @gawuffy PlusNet here in Bristol, BT elsewhere. Never had a problem with either, nor Sky before that.