Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 02/16/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (@dresdeb) reported

    @MorganLilyGray1 @Plusnet Oh no 😫 Always seems to happen after the support team have finished for the night too, right?!

  • Yvette_64 Yvette Gregory (@Yvette_64) reported

    @Plusnet Apparently ‘Award Winning Phone & Broadband’ that’s the biggest joke and I’d love to know how they got that as they can’t provide any kind of service, no phone, no internet and no help! Constant chase ups and still no service and can’t answer the simplest of questions 🤬

  • luie_88 Luie (@luie_88) reported

    @Plusnet Hello. It seems like broadband has been impacted by the weather but your website service status is reporting no cases nationwide? Internet has been down here since last night. Thank you

  • MorganLilyGray1 Morgan Gray (@MorganLilyGray1) reported

    @dresdeb @Plusnet Yep! It’s typical, happens when no one can help. It’s really annoying too cause I was waiting for a phone call 🥲

  • DAVIDTUFFIELD DAVID TUFFIELD (@DAVIDTUFFIELD) reported

    @Plusnet Rubbish service. Your supplier Openreach failed to connect me twice this week. Now had to go back of the queue and wait till they can fit it in.Meanwhile no Internet for a week..it was a simple transfer from a sister company that couldn't be managed professionally.

  • Cazy_L Caroline Lewis (@Cazy_L) reported

    @Plusnet is there an outage in Rotherham today? Our fibre broadband has been off for at least 1hr 30 min. I assume the weather is a factor, however we have been having intermittent issues for a week now (router flashing orange).

  • 4circles Michael Little (@4circles) reported

    @Plusnet No problem.

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet you never got back to me

  • dresdeb Beccy Dresden (@dresdeb) reported

    Anyone else in Milton Keynes having problems with @Plusnet broadband tonight? Router has done the flashing orange thing several times this evening, then switched back to blue again of its own accord a few minutes later. Pretty annoying!

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @Plusnet Help please - my new SIM card has arrived but it has the wrong phone number assigned to it. I did submit my PAC code to my grate my current number. What should I do?