Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Guildford, England
The most recent Plusnet outage reports came from the following cities: Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking
|
Internet | 25 days ago |
|
Westhumble
|
TV | 2 months ago |
|
Walton-on-Thames
|
4 months ago | |
|
Woking
|
Internet | 5 months ago |
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Aldershot
|
Internet | 5 months ago |
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Aldershot
|
Internet | 8 months ago |
Community Discussion
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Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Nightingale Horsham (@NightingaleSC) reported from Horsham, England@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, EnglandThanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Natasha Shane (@nmacdonald1972) reported from Horsham, England@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Saithie (@SaithieCrafts) reported@Plusnet DE22 no connection. Do you guys have some issues with the network?
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Plusnet (@Plusnet) reported@aledrob Hi Aled, As per the response on the ticket it takes up to 4 hours if you have any problems after this time please let us know. -Daniel Plusnet Sheffield
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Plusnet (@Plusnet) reported@GsjrR84 Hi there, I'm sorry to hear you're having issues with both of your routers. I'm currently showing no external issues and we can see an active connection. Are you still having problems getting online? -Tony Plusnet Sheffield
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Sophie 🌺 (@SophLevesque93) reported@Plusnet seems like our broadband once again is down. Changed to Fibre on 17th December 2021, yet since this date the internet has been shocking. Now I’m unable to work properly from home!
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Jabby Dodger. Informed refuser (@BuzzBeardy) reported@Plusnet I’ve sent a DM regarding my SIM, the second one has arrived but not activated and I can’t call to activate it, really disappointed with the service so far!
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Anne (@Anne84168766) reported@Plusnet What defines you is a Co that has no idea! I sent letter of complaint to PN & I just had a call from Raj in complaints to tell me that HE thinks the letter I got from them is not threatening in any way. Let's see what the Ombudsmen says. Raj is ignorant!
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Kirsty (@kirstyhannam) reportedAre @Plusnet having problems today? No internet for the past hour. Landline phone fine, but no broadband.
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Claire Hartnell (@ClaireJHartnell) reportedSwitched to @plusnet after 2 bad years with TalkTalk… ‘committed’ switchover date was yesterday. 6am this morning - still no broadband. Didn’t think it could get worse than TalkTalk but @Plusnet wins. Kids couldn’t do homework, I couldn’t work. Poor phone signal. Sort it out.
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Sam Coleridge (@TheSamColeridge) reported@DailyMirror That's just a truly awful advert for Plusnet, courtesy of Retch Media.
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Michele Paule (@michele_paule) reported@virginmedia Internet out for 24 hours in Oxford and no indication of when service will be restored. 'We're working hard' the bot says. So should I be but I can't. Very much wishing I hadn't switched ftom @Plusnet. Be warned!