Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 12/03/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi, the problem with accessing YouTube seems to have come back again today. It tells me I am offline although I can connect to all other websites.

  • humphshumphs Humphshumphs (@humphshumphs) reported

    @Plusnet why is it that even when phoning your business number I get through to the residential dept. & then wait for ages and no one in the business dept. picks up the phone. Please ring me so we can get the ongoing issue sorted. 3 MONTHS and you still haven't got it sorted!

  • WagsterC Wagster (@WagsterC) reported

    @Plusnet Hi, my mobile has not been able to connect to the internet since Friday. Please fix this fault.

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • watton2_karen Karen Watton (@watton2_karen) reported

    @Plusnet , 2nd day with signal that isn't strong enough to reach my bedroom. Such a joke!!

  • watton2_karen Karen Watton (@watton2_karen) reported

    C'mon @plusnet. Signal strength not enough to work in my bedroom??? I live in a bungalow not a mansion! Shoddy service again!

  • jaqsturt RunningNan (@jaqsturt) reported

    @Plusnet Hi. I’m suddenly having some problems connecting to a particular webmail. Please can someone help as I believe my Firewall is blocking. I can access via 4g. Thank you.

  • lelsavage lesley savage (@lelsavage) reported

    @Plusnet my Internet has been down over a day. No response on DM

  • MichaelOldman1 Michael Oldman (@MichaelOldman1) reported

    @Plusnet I'd rather you stopped harassing me all the time via text message, when I'm not your customer any more

  • LukeBur52834852 LB 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LukeBur52834852) reported

    @Plusnet Renew contract for said price. Get old price. Yep, it's pretty infuriating after years of problems.