Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
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| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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fraserboyd
(@fraserboyd) reported
Absolutely sick of @Plusnet every time I am travelling. Email servers block everything when you're not on your own broadband connection. Continual problems sending and receiving msgs to some gmail accounts as well. Never been fixed in years. @plusnethelp
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Beth
(@Bzth) reported
@Plusnet for 2 nights in a row my internet has dropped at the same time of night for no apparent reason... Help please!
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Senny
(@SenNufc) reported
@YDKWYDPodcast just been listening to the pod on my walk down to the dentist, take out pods, walk into the reception but then hear big DEarl still in my ears as he's on an advert for Plusnet on the radio. It made me very confused and the dentist receptionist now thinks I'm odd.
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Barbara Rivers
(@Barbara07549007) reported
@EE Totally useless if you think I haven’t spent all my waking hours ring these numbers you are mad. Please read what I say NO ACCESS to any one other than a call handler. Not the high customer service you speak about. Just hope we don’t need urgent medical help. Why cut off Plusnet?
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Gordon
(@crashgoggz) reported
@Plusnet I'd like to move my mum over to Plusnet for internet service. But she's got a Tunstel alarm that needs a phone line. Can I arrange this online?
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Gordon Cummings 🏴
(@GordonBCumming1) reported
@CharlieMaguire9 @Plusnet Yes, Charlie. My internet was extremely slow last night and my email simply didnt work. I see from their website that they had to close it down, temporarily. All back up and running, now.
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Barbara Rivers
(@Barbara07549007) reported
@EE why is it impossible to speak to a manager? Are they frightened or simply don’t care. 2 elderly people in remote position shut down phone and Bband from Plusnet which worked but hasn’t connected to EE. Nobody appears concerned.
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Saurabh Rajat
(@saurabh00712) reported
@Plusnet As per the call you guys given the commitment for my services will be activated with in 7 days now I am getting email it will activate after 19 August. It will not work I need it before else you can cancel your connection I will check another provider as well as cheap
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JayF
(@JayF0190) reported
@Plusnet Is the internet down in SK17? can't connect on full fibre, just orange lights on the hub
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Lucy Erber
(@lucyerber) reported
@wmarybeard @VodafoneUK Firstly you will be entitled to compensation-won’t help you now I know but I ended up with nearly 1 free year from Plusnet for something similar. But you can attach your mobile to your laptop and run that from the phones 5G. Google it for instructions how