Plusnet

Plusnet Outage Report in Guildford, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Guildford, Surrey, England 01/29/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWalton-on-Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NickRixy Nick (@NickRixy) reported

    @Plusnet Please may I have some answers to extremely slow speeds. My office cannot function when web pages aren’t loading.

  • StormGarelli Storm Garelli (@StormGarelli) reported

    @Plusnet Can you help? I pay just over £10 for 10+2GB of data. But new users are being offered 18GB for £10 for the same 30 day rolling contract. Can I be upgraded to that?

  • camcan101 Camilla Meachum (@camcan101) reported

    @Plusnet I have now called six times and been disconnected six times. I have tried you message bot and that replies telling me it cant find my number. Horrible service!

  • Plusnet Plusnet (@Plusnet) reported

    @KateAsh75 Hi Kate. I'm sorry for the delay in getting back to you. It's great to hear that you've joined us for mobile and that the switch went smoothly. Your reward card will be sent out 45 days after your service was activated. Regards, Emily Plusnet Leeds 🌞

  • AKalamIT Martin Miller (@AKalamIT) reported

    @Plusnet Hi. My mum hasn't had your service for last 3 years, but you've been taking £17.51 from her bank every month. She can't remember her login details and she registered with an email address she no longer has access to. I have DD details only. How do I cancel/get refund?

  • kingosticks kingosticks (@kingosticks) reported

    @Plusnet Hi @Plusnet same question today. Still no signal at home.

  • Xxxtina91662105 may191200 (@Xxxtina91662105) reported

    @Plusnet are there currently issues with the wifi in Sheffield? I’ve been without internet for several hours now

  • Katherinesk86 Sineadkersse@hotmail.com (@Katherinesk86) reported

    @Plusnet I haven't had mobile signal in my property since storm Eunice. I can't see anything on your website to say there are any repairs going on. Please could you advise?

  • houseofbailey Scott Bailey (@houseofbailey) reported

    @Plusnet Rang the helpline, they said it is an area outage and being looked at.

  • RichardSilvert3 Richard Silverton (@RichardSilvert3) reported

    @Plusnet WiFi has been down since 5pm yesterday! Any idea of when this will be fixed in the BH14 area??