Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Dorking and Westhumble.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Internet | |
| Westhumble |
TV | |
| Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@TonyJohnOShea Hi there @TonyJohnOShea, thanks for letting us know you have a problem with your internet connection dropping. I get how so annoying and frustrating this is for you and want to get it sorted. Could you DM me your plusnet username so I can get it fixed? -Mike.P Sheffield
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J Brown 💙💛
(@MadgeOrrity) reported
@AdvocateforJus4 @Only9built I'm not sure. Lots of people seem to like TalkTalk but we had a bad experience with them.. Conversely, we did okay with PlusNet, although their reviews online aren't as good. I liked that they had UK Call Centres so they seemed better staffed at times when we needed help.
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Jim Smith 💙
(@curzonparkboy) reported
@Plusnet Hello Guys My issue is still unresolved even after messaging you Not sure that I would be able to recommend @Plusnet customer service 🤔
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Lesley Jones
(@LesleyAJonesx) reported
@Plusnet Internet suddenly stopped working, followed the "troubleshooting" instructions & that shows "connected" but it's not working.
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Fred
(@froddd) reported
@Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?
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Plusnet
(@Plusnet) reported
@ironfoxuk Afternoon Jonathan! I'm sorry for how long it's taken to reply. We’re making some changes to our mobile services. This means Plusnet SIM-only plans are no longer available to new customers. If you’re a Plusnet Mobile customer your service will continue as normal. -Matt, Sheffield
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Lydia Harrison
(@lydimoo) reported
@kit2kat @Plusnet So 24/7 support would mean their staff have to work longer, this means they get paid more, potentially overtime/antisocial hours, which is more expensive, which then in turn will put your bills up. I think 8-8pm every day is alright!
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Naz
(@naz2012) reported
@ZioSGTV @superstaryas7 @CommunityFibre I’ve been with plusnet too and kept them as a WAN backup when I moved to CF. Top class customer service but 70mbps doesn’t compare with 1gbps for almost the same monthly price. Now my Plusnet contract is coming up for renewal will consider cancellation.
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k
(@Yapoo936) reported
.@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.
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Christine Kennedy
(@ChristineK1968) reported
@Plusnet Trying to cancel mobile account but calling just leads to you hanging up. No other options. Not the first time trying.