Plusnet Outage Report in Guildford, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Westhumble and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Westhumble |
TV | |
| Walton-on-Thames |
||
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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laura sallett
(@ashrog2011) reported
@Plusnet again you fail such a poor service in so many ways.
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kev cowie
(@stigofthebumps) reported
@Plusnet your broadband is a ******* disgrace...multiple engineer visits and the wankers cant fix it
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The big bird
(@TheBigCatBird) reported
@plusnethelp are there issues with broadband? As your website says not yet others say issues? Also the help online says if you cannot try another router you may be charged? Yet when you sign up you are asked to send your old router to plusnet so are left with no other router ! 😡
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Russ
(@caldy003) reported
@singingshiver Yes I can, have read up on Plusnet cos they are cheaper but there’s some negativity about how strong their WiFi signal is and that is a priority
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Plusnet Help
(@plusnethelp) reported
@CHUEN_JIUAN Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Sabrina
(@Sabrina27590) reported
@AbuAmaanah @SkyHelpTeam And also avoid plusnet it’s crap
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DUNCWATP💙✋🗡🛡
(@WATPDUNC) reported
@GinO_Clock @dave_n84 Been with Plusnet for 5 years never had one problem
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Ax
(@CBallHitBallRun) reported
@aDatingDad @skytv Had sky about 15 year ago. Never again! Bloody awful. Completely unreliable. Spent more time on helplines sorting issues than actually enjoying the amazing broadband service they promised. Virgin is pricey but excellent as is Plusnet (while vastly cheaper!)
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Slatzuk
(@slatzuk) reported
@Plusnet When will service be resumed. Why no updates available on your website?
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jacob
(@jakeob_e) reported
Really want to take the piss out of Sky broadband being down but I’m with plusnet and they go down more often than Mia Khalifa #skybroadband