Plusnet outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent Plusnet outage reports came from the following cities: Dorking.

City	Problem Type	Report Time
Dorking	Internet	27 days ago
Westhumble	TV	2 months ago
Walton-on-Thames	E-mail	4 months ago
Woking	Internet	5 months ago
Aldershot	Internet	5 months ago
Aldershot	Internet	8 months ago

Community Discussion

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Plusnet Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Greyman (Gary A) (@GaryAblett3) reported 4 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Nightingale Horsham (@NightingaleSC) reported 22 minutes ago from Horsham, England

  @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 44 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Natasha Shane (@nmacdonald1972) reported 52 minutes ago from Horsham, England

  @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 53 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 55 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 55 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 56 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stewarty (@stewarty1972) reported 4 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  Rich Foxen (@RichFoxen) reported 5 minutes ago

  @downdetector issue with PlusNet. CO7 area.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 5 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..

• 
  Gary Vince (@garyvince1981) reported 6 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Colin Tudor 🇬🇧 (@TudorBlue) reported 10 minutes ago

  @MikeyCleave @Plusnet plusnet are decent and do have an excellent customer service! i should know as i was with them but had a better off from sky! Seriously considering going back with them!

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 10 minutes ago

  @JackieMarsden6 I’m delighted with my Starlink after years of below standard service from Plusnet so I’m happy . Who knows these days Jackie but I will say of all the billionaires I’d be more likely to trust him than Soros say 🤷

• 
  Verified Jedi (@LoZeno) reported 11 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  BSox T (@BsoxT52516) reported 14 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Neil Skinner (@Randomizerbot) reported 19 minutes ago

  @evsmiles @TeslaFamilyYT @Starlink Well you would have the same problem with starlink. Plus way slow upload speeds and much worse ping. Plusnet 1Gig fibre here connected into a Deco BE65 mesh and I get up to the advertised speed through the house on WiFi.

• 
  rosie posie (@rosieon25371922) reported 20 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money