Plusnet Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Walton-on-Thames |
Internet | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
-
Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
-
Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
-
Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Wee Lou 🎄🏴
(@weescotlouise) reported
Well got 2 wait up to 5 days for a new router as the engineer gave everything the all clear. Hate waiting too. Problem being I am getting another router the exact same as the one I already have and the engineer said my one is well old and @Plusnet have newer versions???
-
Nick Hudleston
(@nickhudleston) reported
@GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.
-
Nick Hudleston
(@nickhudleston) reported
@Plusnet appalling service. Had to suggest maybe the router the issue. After months, I've finally received and fitted new router & solved the speed issue. So that's 2 years I've paid for over 30mbps & received around 20. 2 years! And not once you suggested the router!
-
Jonathan kerr
(@toshkerr) reported
@plusnethelp @Plusnet I've been a customer for years, but the service I got when trying to get my new house set up was a bit of a joke :( I can barely get enough speed to load this website just now. The engineer didn't come despite you telling me on the phone he was coming..
-
That Other Guy
(@NotThatExciting) reported
@theurparanoid @xStormxBringeRx You know what? I work in a job where a stable internet connection is more important than a fast internet connection. I have no problems with my 80Mb Plusnet line, but a colleague has terrible with 500+Mb Virgin all the time. In Edinburgh they seem terrible.
-
Mathew stonley
(@matarnold47) reported
@Plusnet I’ve cancelled my BB from the 6th Jan. I did it yesterday and tonight for the first time I’ve got issue with no internet. Coincidence? Or did you turn me off? Been on hold for an hour! Very poor experience.
-
Emma🌿
(@emmalizallen) reported
@Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately
-
Allyson
(@allyk2003) reported
@Plusnet disgusted that after being a loyal customer for 9 yrs due to no fault of my own I’ve had to sell my flat , move in with my mum therefore cancel my broadband. My reward from Plusnet - £140 cancellation fee! So disappointed. No empathy whatsoever. Never using again.
-
Shannon Milligan
(@shanmilligan7) reported
Second day in a row without any internet, alongside months of constantly restarting it as it drops out. What service am I paying for @Plusnet @plusnethelp because this one is awful!?
-
Katy Ellen Livingstone
(@Katy_OT87) reported
@plusnethelp @Plusnet still waiting for a reply 15 hours later! Your call centre couldn’t help me last night after being on the phone for 1 hour 18 minutes! Somebody needs to call me today!