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Plusnet

Plusnet Outage Report in Dorking, Surrey, England

Why is my Plusnet service not working?

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The latest reports from users having issues in Dorking come from postal codes RH4 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dorking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Dorking, England

The most recent Plusnet outage reports came from the following cities: Crawley, Croydon, and Dorking.

CityProblem TypeReport Time
Crawley Internet 5 days ago
Croydon Wi-fi 11 days ago
Croydon Internet 13 days ago
Croydon Internet 13 days ago
Croydon Wi-fi 15 days ago
Dorking Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • nmacdonald1972
    Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC
    Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • londonkro
    Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaBusiness
    Rebecca-Elaine (@RebeccaBusiness) reported

    @plusnethelp @Plusnet My internet has been super slow, intermittent for about a week now - today is basically unusable? I've rebooted router etc. what is going on??

  • CJ_Marston
    Connor Marston (@CJ_Marston) reported

    @MartinSLewis Didn’t need to switch! Quoted Post Office new customer price to Plusnet’s disconnections department and they agreed to lock us in at that price for 24 months! Old contract was due to end in a few weeks #bingo

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • HeeryJulie
    Jules H (@HeeryJulie) reported

    @poppy_bean @Plusnet I had same problem for several weeks. Plusnet - this really needs sorting asap as we are now in need of Internet more now as doing home schooling during the day 🙈#despair#

  • YijArt
    YijArt (@YijArt) reported

    @RebecaQuental @Plusnet 100%, had so much connection issues the past week, and it's been happening every now and then since we started using them. Makes it worst alot of us are working from home and trying to homeschool people.

  • jazzabellediary
    jazmine marie rocks (@jazzabellediary) reported

    can any twitter pals help ~ i’ve been without wifi for weeks now (serious issues with @Plusnet and @OpenreachHelp. i’m not happy) and it’s not looking to be resolved for a while. i’ve absolutely rinsed my work and personal data so need a better temporary alternative.

  • Whitehughes
    Susan Whitehouse (@Whitehughes) reported

    @plusnethelp We have already done this several times and been told you don't know what the problem is. On one of these occasions we made an appointment for an engineer to come who didn't show up. We are now leaving Plusnet.

  • housley5
    5arah (@housley5) reported

    @Plusnet confused how you have 'lost' my parents house phone number that they have had for 35years by renewing their existing contract but claim they are now new customers? Surely you can re-asign it back to them - who doesnt remember their home tel number....???? Help pls

  • hancoxrg
    Richard Hancox (@hancoxrg) reported

    @Plusnet 2/2 as I pay my bill in advance you will owe me + the crap broadband and customer service. Shite company, shite service. #plusnet_are_crap

  • nicolagibson80
    Nicola Gibson (@nicolagibson80) reported

    @plusnethelp @Plusnet I'm wondering if someone can help me with a query regarding my account