Plusnet

Plusnet Outage Report in Great Dunmow, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Dunmow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Dunmow, Essex, England 05/03/2024 19:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Dunmow, Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow and Bishops Stortford.

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City Problem Type Report Time
United KingdomGreat Dunmow TV
United KingdomBishops Stortford Internet
United KingdomBraintree Wi-fi
United KingdomSaffron Walden Wi-fi
United KingdomBraintree Internet
United KingdomBishops Stortford E-mail

Community Discussion

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Plusnet Issues Reports Near Great Dunmow, England

Latest outage, problems and issue reports in Great Dunmow and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!

  • lb1cje ChrisEverest #FBPE #FollowBackFriday#Blue (@lb1cje) reported

    @plusnet You promised PROMISED on the phone you would come and install my new router. It has arrived. You have not. 2 pensioners with health problems. Not pleased at all. Please help us.

  • jastamouse2704 Jasmine Lees (@jastamouse2704) reported

    @Plusnet I have been waiting since the first week of January to have my internet installed, I have since been advised by your customer service team that my internet request had been cancelled, despite taking an initial payment, I have had no confirmation of this or refund.

  • MarkRipley Mark Ripley (@MarkRipley) reported

    @BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.

  • HMagecha Hitesh magecha (@HMagecha) reported

    I have no Plusnet Mobile service for the last two days on three different mobile phones in my household suggesting this may be a Plusnet mobile network issue. I cannot send texts of make calls. Any suggestions on how I resolve this issue please?

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet I need a router, new payment date and proper customer service!

  • taylorkwinship MrTaylorMcKnight@mastodon.social (@taylorkwinship) reported

    @Plusnet It should be straight forward but your colleagues sent new router to old address and failed to take down our new contact number correctly so BT couldn't arrange to connect us. Crap service #Plusnet

  • gremmers81 Gremmers (@gremmers81) reported

    Hi @Plusnet in switching from one account with you to another you’ve closed the original and now my parents are without internet until mid-January. You’re doing nothing about this and it’s completely your fault. Absolutely terrible customer service.

  • Lexutavia Lexutavia 🎮 (@Lexutavia) reported

    @StripeyMiata @lebanondisco I used to like Plusnet for their customer service They're bt now, and they didn't offer FTTP