Plusnet

Plusnet Outage Report in Great Dunmow, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Dunmow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Dunmow, Essex, England 05/11/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Dunmow, Essex, England

The most recent Plusnet outage reports came from the following cities: Braintree and Harlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Internet
United KingdomHarlow Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone
United KingdomChelmsford Internet
United KingdomChelmsford Wi-fi

Community Discussion

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Plusnet Issues Reports Near Great Dunmow, England

Latest outage, problems and issue reports in Great Dunmow and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet She has spoken to many people who have said they’re sorry but haven’t done anything to fix the issue. It has gone beyond an inconvenience… DM sent

  • salchall Sally Challoner (@salchall) reported

    @Plusnet I have been experiencing rubbish connection all day - is there a problem please?

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet She has spoken to many people who have said they’re sorry but haven’t done anything to fix the issue. It goes beyond inconvenience… Username is Nessa66

  • ShelleyJAllen Shelley Allen (@ShelleyJAllen) reported

    @JamesWH85 @burbagea @virginmedia We're now on PlusNet, I've noticed no difference in the service. Very good speeds. You're not a gamer so don't really need those speeds. I'd say move with confidence.

  • Plusnet Plusnet (@Plusnet) reported

    @jamessemaj1181 Hi James, I'm sorry to hear you are thinking of leaving. We're unable to cancel accounts over Social Media, to discuss cancellation or renewal you would need to contact our Customer Option Team on 0800 013 2632. - Curtis, Plusnet Sheffield

  • ejselley Ed Selley (@ejselley) reported

    @Plusnet The external connection is always stable. The issue is that the 5.6GHz network fails repeatedly (yes, channels in clear space, and separate from 2.4Ghz). It takes multiple resets to restore it and even then only for a few days before it repeats.

  • ciaracasey664 Ciara Casey (@ciaracasey664) reported

    @Plusnet It doesn’t let me sign in. Also my router arrived LATE , over a month after my go live DATE. So first and foremost yous didn’t hold your end of the contract we entered into, not me.

  • Eddie_EFC Gareth (@Eddie_EFC) reported

    @richhudson76 Plusnet and BT are the same company pretty much. I’m with BT pay £26 a month never failed me in over 4 years. Only time I ever have to contact them is to haggle at the end of my contract. Happy to pay a little bit more for reliability. Get 55mb which is max for our line.

  • jamessemaj1181 James (@jamessemaj1181) reported

    @Plusnet I’d like to cancel my contract. No issues with Plusnet..it’s just my area is too rural to cope with a steady Wi-Fi signal. So I have to look into alternate methods to get connected.

  • TomThomas33 TomThomas (@TomThomas33) reported

    @Plusnet hey there . Home phone service has gone live today but seems like broadband may not activate until tomorrow possibly until midnight . Is that normal to have to wait 48 hours without internet (previous service has already stopped)