Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 02/27/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jburke040 John Bs Taxi Service (@jburke040) reported

    @Plusnet I asked to finish contact on 20 th January, I did not ask to stay with PLUSNET and I cancelled my DD for you, and getting in touch with trading standards and reporting you for your conduct Your the most corrupt service and a shower of bullies,

  • TonyRobbo86 Tony Robbo Robson (@TonyRobbo86) reported

    @Plusnet Internet kept going down for 5mins every few hours. Since it was reported it goes down every few mins. Can someone please explain why?

  • BuzzBeardy Jabby Dodger. Informed refuser (@BuzzBeardy) reported

    @Plusnet I’ve sent a DM regarding my SIM, the second one has arrived but not activated and I can’t call to activate it, really disappointed with the service so far!

  • kirstyhannam Kirsty (@kirstyhannam) reported

    Are @Plusnet having problems today? No internet for the past hour. Landline phone fine, but no broadband.

  • Daisydewdrop18 Tifa DaisyDewdrop - TUSC, Socialist 🌍💙 (@Daisydewdrop18) reported

    @Plusnet It could also be said that I gained the impression that you could supply your service anywhere in the UK, and that you have let me down. When you leave an energy company before end of contract you are only charged £30-50ish - £156 is way too much.

  • Martynnorris Nearly Always Wrong (@Martynnorris) reported

    @Plusnet good morning. I am an existing customer and yesterday I upgraded to fibre broadband. About 30mins after dining this yesterday evening a red light appeared on my router on the "Internet" bit. I have no Internet. Are these things related? Thank you

  • aledrob Aled Roberts (@aledrob) reported

    @SkyUK currently looking for a replacement ISP to @Plusnet due to poor customer service. Does Sky Broadband allow upgrades to FTTC to FTTP broadband mid contract if it becomes available to my household?

  • cattykin Oscar's fan (@cattykin) reported

    @Plusnet hi, my sim arrived today and I can't make calls. I want to keep my old number and cannot do it. Please help!

  • Kazzaroony2 Kazzaroony (@Kazzaroony2) reported

    @Plusnet your customer service number is not recognised when you click through from the website. However if I type it in to my phone and dial that way it works.

  • simonhall446 Topcat🦁 (@simonhall446) reported

    @Plusnet how do I know when I can cancel my broadband?