Plusnet outages and service status in Faversham, England
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- Plusnet generated 0 outage signals in the last 24 hours around Faversham, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Faversham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Faversham, England
The most recent Plusnet outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 11 days ago |
Community Discussion
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Plusnet Issues Reports Near Faversham, England
Latest outage, problems and issue reports in Faversham and nearby locations:
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Neil Wigglesworth (He/Him) π (@Neilwigg) reported from Kennington, England@Plusnet I donβt have a phone, so #1 is out - the rest are super basic that of course Iβve checked, the service works, it just drops out for a few minutes, every day...
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Rose Gold (@RrmetroldRose) reported from Ashford, England@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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Reverand Screaming Lord Clutch π¬π§π³π±πΊπ¦ (@LordScreamin) reported from Teynham, England@Plusnet Why are you advertising broadband at 22.99 when you're charging ME Β£24.99 for a something you describe as a ' service ' which I can't even access
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Rose Gold (@RrmetroldRose) reported from Ashford, England@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
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Neil Wigglesworth (He/Him) π (@Neilwigg) reported from Kennington, EnglandSo @Plusnet is a bit rubbish isnβt it? Never had a broadband before that drops out every day, literally never and Iβve used Virgin, BT, EE, Sky and more over the years
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Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England@Plusnet I have and as normal, ignored! Superb customer service!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Barrett (@FrankGrimes36) reported@graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.
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Coltan π΄ββ οΈπ¦πΊπ¬π§πΊπΈ (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?
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Wanga-unLimited (@Consumer4You) reported@Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks
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Sakana San (@san_san141627) reported@Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract
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Flower Pot (@FlowerP79667758) reported@Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.
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Ellie Pedrick (@ElliePedrick) reported@Plusnet He was great! And he solved my problems!! Please do pass on my feedback!
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rosie posie (@rosieon25371922) reported@PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Freedom Valley (@VRvalley) reported@PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.
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Aethyr Heartsong ΞΞπΊπ (@AethyrUlf) reportedOh ffs. My internet connection has been really unstable the last few days; it'll have periods of being fine, and then be up and down ten times in half an hour. This obviously makes doing anything online awkward at best. Of course, the moment I call @Plusnet, it stabilises.