Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 02/05/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • phild1969 Phil (@phild1969) reported

    @Plusnet how do plusnet current customer, my pensioner parents get a new router? Their router is 8 years old and keeps resetting and dropping connections.

  • Plusnet Plusnet (@Plusnet) reported

    @sukainana Hi there, I'm really sorry about the connection problems. Please send us a DM with your username, I'll look into it and do all I can to get it sorted. - Adam - Plusnet Sheffield

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • Chee5e Natalie (@Chee5e) reported

    @SkyHelpTeam Hi William, still no internet 😕 we have another engineer coming out Monday but I don’t know if this will help. I think the line is stuck between Sky & Plusnet & we are on day 18 of no internet.

  • PaolaGabrie11i Paola Gabrielli (@PaolaGabrie11i) reported

    @Plusnet Thank you for the email. I have moved to another provider that will start on the 14th. Does this mean I have being charged the whole month to cover for 7 days while the service moves over?

  • AndyThomas 🎵🎻🎵 🇺🇦 (@AndyThomas) reported

    @Plusnet I thought you prided yourselves on your service? So far you've failed to turn up to my 89 year old mother in laws twice in a row to fix her service. You charge her twice as much as a new customer and the broadband speed is at least half.

  • Plusnet Plusnet (@Plusnet) reported

    @smh85 I'm really sorry that's still an issue, would it be OK to log into the router from here again so I can check and maybe change a few settings for you? I just needed to ask for permission as it will cause the WiFi signal to drop out for about two minutes. - Adam - Plusnet Sheffield

  • gibbie46 Gibbie55 (@gibbie46) reported

    @Plusnet Not really an adequate solution for what you have admitted is your mistake. 4g coverage is patchy and does not provide the bandwidth I require, as a result I will now have to travel to one of our offices a 5hr round trip daily. Anyone reading this DO NOT sign up to Plusnet.

  • CearaPorter ceara🤍 (@CearaPorter) reported

    @Plusnet my service on my phone has been down since gone 7am this morning and don’t quite know why, are there any issues at the moment ?

  • Criddmeister Helen Evans (@Criddmeister) reported

    @Plusnet We've had service (if you can call it that) for a little under a year, and there has bearly been a day where our service has not been interrupted. Can you explain why? We've had 2 new routers, 4 visits from engineers and still have problems. Not good enough.