Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 12/05/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faversham, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomWhitstable E-mail
United KingdomWhitstable Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NATTBradfordian N.T-T 🐗 🇵🇸 (@NATTBradfordian) reported

    @Plusnet do you do a WiFi set up service for the elderly? My grandpa's received his new router and has no idea what to do with it? We're a bit far away to do this for him.

  • seanmcelhinney Seán McElhinney (@seanmcelhinney) reported

    @Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?

  • SammieNova Sammie (They/Them) (@SammieNova) reported

    @Plusnet Hello, my internet has been going on and off for the last 10-15 minutes, is there a problem in Runnymede/Surrey?

  • seonemesis Jason (@seonemesis) reported

    @Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.

  • LeanneBennett Leanne (@LeanneBennett) reported

    Folks add @Plusnet to your list of companies to avoid. They have been charging me £10 more every month for the same service I had before I moved to this house. They bungled my house move in March. They promised me an ADSL filter they never sent. (I had to buy one)

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk down again. Unbreakable? It's now been over 2 weeks since I've had an uninterrupted 24 hours with broadband. My advice to all my followers is to avoid @bt_uk like the plague. I've already steered one friend to PlusNet. They would have gone with Virgin if available for them

  • Lisa_heesom lisa heesom (@Lisa_heesom) reported

    @Plusnet really disappointed with the poor customer service so far. 2 days and still no reply to message!

  • NN10Canary Mike Garwood (@NN10Canary) reported

    @Plusnet @Plusnet Garbage service. Will be cancelling when I get home. Genuinely atrocious

  • PyeParr Pye (@PyeParr) reported

    Right - problem solved, this seems to be some kind of specific clash with @Plusnet as other people have had the same issues.

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Guess what? Plusnet down again...