Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 03/31/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    Yes, private jets are bad Knowing exactly where Elon Musk's private jet is... * Plusnet answered the phone and broke my chain of thought :P * Would I be okay about Twitter tracking where NRBs car is 24/7? Nope And not many people want to murder him 2/2

  • RachelC61908814 Rachel Cleary (@RachelC61908814) reported

    @Plusnet moved house on 30/11/22. Still no broadband transfer. Multiple calls on hold for @Plusnet to acknowledge that they can ‘see nothing has been done since 30/11’ but no explanation/solution offered. Public sector worker unable to work from home. Appalling service!

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    I managed to get through to plusnet customer service - the transfer will now happen on the 30th But they'd sent me emails that haven't arrived (he failed to get one through while I was on the phone - except via the John Lewis account) and don't know why for that either *frets*

  • NaturemanV NaturemanPhotoVideo (@NaturemanV) reported

    @Plusnet My broadband has been down for days now. Plusnet, via Facebook, told me it would be working within three days but it isn't. What to do now?

  • iNemesis__ Dan // Nemesis (@iNemesis__) reported

    @Simon_V_RadioDJ @Plusnet I'mma go with a company I can get 900 down 600 up for £40

  • PAChallis Peter Challis (@PAChallis) reported

    @MoneySavingExp Remember that these MVNOs may not have access to all frequencies and facilities from the main network. Worth checking before switching. For instance EE supports 2G voice for wider coverage, and WiFi Calling. Plusnet does not so where I live they would not be suitable.

  • yaasircheema Muhammad Yasir (@yaasircheema) reported

    @Plusnet my broadband is down from 3 days and your customers service is not helpful at all. @plusnethelp what is the best way to complain about this situation.

  • welshie_girl_ welshie_girl (@welshie_girl_) reported

    Really pissed off with @Plusnet right now! I've been having issues with my broadband for over a week and was told it was resolved. Now on my last day I'm unable to say goodbye to colleagues due to no Internet! 🤬😡

  • fatherofkatie Father of Katie (@fatherofkatie) reported

    @Plusnet ordered your sim only deal wednesday with PAC code to keep my old nr. Today I was cut off from my old provider. No signs of my new sim cards. And also received email that I have spent all my data already #help

  • rejones92 Richard Jones (@rejones92) reported

    @Plusnet your adviser told me you’ll be introducing WiFi calling on your SIM only service - when will this be?