Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 02/13/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TrishSansom Trish Sansom 💙🟨🟥 🟠💛 (@TrishSansom) reported

    @Plusnet You do have support , but not any that's useful for deaf people. Very few deaf people I know use text talk. Anyway , you are an Internet company. The only one that does not allow Internet to close accounts. I suggest you talk to any of the deaf charities to ask their opinion.

  • 1973Kendo Ken Lancashire (@1973Kendo) reported

    @Plusnet Any issues in WA12 Area, Warrington? Internet has cut out twice in last hour.

  • vasilyevello ʂųŋ-ƙıʂʂɛɖ ɱɛąɬ ʂƖąცʂ (@vasilyevello) reported

    @Plusnet my broadband has been out since last night, can you help?

  • katy_clouds ☁️Katy Clouds☁️ (@katy_clouds) reported

    I am SICK TO DEATH of @Plusnet and their hideous customer service - today they took a direct debit that I paid last week and when I call, their systems are down

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet @plusnet why am I still on hold again despite asking someone to contact me! This #shambles #worstinternetprovider in the UK AVOID @Plusnet AT ALL COSTS IF YOU WANT HELP FROM CUSTOMER SERVICES AND NO ONE LYING TO YOU!

  • Leeramsay84 Lee Ramsay (@Leeramsay84) reported

    @Plusnet I need a copy of my final bill in PDF, but as I’ve left you’ve closed my online account. Please can you help me get this, as your phone advisers couldn’t do this!

  • davidn_clare David Worthington (@davidn_clare) reported

    @Plusnet our broadband speed is so slow it is unusable, please help

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @bt_uk Thanks @bt_uk better service in one tweet than 6 phone calls with @Plusnet

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet @plusnet is the worst customer service and broadband provider! I suggest you contact me ASAP! This is the biggest regret of my life choosing you

  • MECFSisCFSnotME Atypical Poliomyelitis (Myalgic Encephalomyelitis) (@MECFSisCFSnotME) reported

    @RunninOnEmptee @virginmedia They are useless. My dad has been with Virgin and now with Sky. Ive been with TalkTalk and Plusnet myself. Plusnet are the best imo for service.