Plusnet outages and service status in Faversham, England

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

• 
  Adam Williams (@AdamNWilliams3) reported 6 minutes ago from Minster-on-Sea, England

  @Plusnet I have and as normal, ignored! Superb customer service!

• 
  Rose Gold (@RrmetroldRose) reported 15 minutes ago from Ashford, England

  @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

• 
  Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported 24 minutes ago from Teynham, England

  @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 30 minutes ago from Kennington, England

  @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 30 minutes ago from Kennington, England

  So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

• 
  Rose Gold (@RrmetroldRose) reported 50 minutes ago from Ashford, England

  @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Kelly (@karencerrig) reported 2 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Tanya Ho (@tho78450) reported 3 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  David McGinlay (@Quigmeister) reported 6 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  Rob Shelley (@ITVRobShelley) reported 6 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Meersham (@Schmuley_Schlo) reported 8 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Nicky Robson (@Nicky_Robson) reported 13 minutes ago

  @Plusnet I've tried number of times and they still refuse. Plusnet have taken a payment after my father's death and refuse to talk to me and even refuse to take a complaint without his username which I don't know. How about you dm me to arrange someone to sort this out?

• 
  Rockposer Dot Com (@rockposer) reported 21 minutes ago

  @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

• 
  Nicky Robson (@Nicky_Robson) reported 23 minutes ago

  @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

• 
  Jason F (@jasonFr54781642) reported 23 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  Mark Bush (@mjb8028) reported 24 minutes ago

  @Plusnet we were without internet for best part of 2 weeks at the end of June going into July, was fixed 6th July… was told we would be entitled to retrospective compensation off the bill (which was never properly explained) so I phoned up