Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 02/05/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cookstein Alex (@Cookstein) reported

    @Plusnet my dad has forgotten the password for his plusnet webmail. There is no 'I've forgotten my password' link on the login screen... How is he supposed to regain access to his email?

  • SukiRobinson Suki (@SukiRobinson) reported

    @Plusnet Resisting the urge to answer calls as well it seems, did you find your service award behind one of those doors, beyond a joke.

  • thegarden_den Garden Den® Official (@thegarden_den) reported

    Very disappointed with @Plusnet i did think for just a moment you where one of the better companies. But, it gets the better of you all in the end. Zero customer service skills zero knowledge regarding your own department. Complete joke if am honest. Marks out of 10 is -10

  • Pedro71417375 Pedro (@Pedro71417375) reported

    @sarahth23 @Plusnet Sorry to hear that! I wish they’d at the very least acknowledge the issue, and look into it!

  • PHPology Raj Gorsia/PHPology (@PHPology) reported

    @Plusnet I mean you are 4days late tbh, not sure what you can do now, plus the issue was resolved. Just how plusnet was slacking in updating the status page really.

  • ProfoundryCo Col Skinner (@ProfoundryCo) reported

    @Plusnet Why have customer service if no one responds?

  • TommysGirl7 Tommy's Girl (@TommysGirl7) reported

    @Plusnet Further to my msg below, how do I terminate a non-existant new service please? I've been hold for 2 hours!!! My broadband was supposed to be up and running today, I work from home and start at 7am.....or not?

  • chris239m Chris m (@chris239m) reported

    @Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡

  • pingubabypp pingubaby (@pingubabypp) reported

    @Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks

  • paulroo1963 paul rooney (@paulroo1963) reported

    @Plusnet This company is a laugh signed up for contract the start of last month contract work required with open reach no communication from either company a month on unacceptable! Hours spent on the customer service line only to be cut off when answered