Plusnet Outage Report in Faversham, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Faversham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at Plusnet
Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Faversham, Kent, England
The most recent Plusnet outage reports came from the following cities: Ashford and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Canterbury |
Internet | |
| Ashford |
Internet | |
| Faversham |
Internet | |
| Whitstable |
||
| Whitstable |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Faversham, England
Latest outage, problems and issue reports in Faversham and nearby locations:
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Simpson
(@marksimpson82) reported
Good support from @Plusnet today -- ~10s wait on the phone then immediate fix to billing issues Also had great support from @fireangelsafety a month or so back when they sent out a replacement for a glitchy smoke alarm, also had zero wait on the phone
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Holden
(@HoldenMadickie) reported
@Plusnet more than a month into a failed order I seem to be being started off again with a 10-12 day ETA, so cheers you colossal ****-ups.
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east coast haar
(@corkifephotogr1) reported
@Plusnet Still waiting on a call back due to inability to execute a transfer of broadband - promised a manager call back and 2 hours later nothing. 10 year customer and you are treating my like crap.
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Emma Adwoa Sawyerr
(@Purple_Worship) reported
If today's shenanigans are anything to go by, #Plusnet and #EON Next offer extremely poor customer service. It irks me that I'm PAYING these clowns 🤡 to continue their circus act. #clowns
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east coast haar
(@corkifephotogr1) reported
@Richard_Parker @Plusnet Cancel order and go to another provider - customer service is awful and even had ee/bt call centre explaining they literally have no power to support resolve issues with openreach. That’s the reason they are cheap and rubbish
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John Owen
(@johnoworcs) reported
Waiting for @Plusnet to complete internet switch. Was told 16/12 at 13.55 on 19/12 told me phone was done and broadband by midnight. Nothing has happened, account says being processed and phones never answered. Committed to poor service.
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Mike Campbell
(@WBAcambolia) reported
@Plusnet hi there, I want to cancel a monthly rolly mobile contract, how do I do so?? Thanks
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Rob Osborne
(@robosbornewales) reported
@Plusnet hello, 45 mins on hold, no sign of anybody answering. I have an issue that needs addressing. Can you help?
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Topper
(@Topper293) reported
@Plusnet can you please help me, you seem to have switched my phone line already, but I called yesterday to ensure this does nt happen as I have nt received the SIM
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Emma Adwoa Sawyerr
(@Purple_Worship) reported
@Plusnet JOKE OF THE DAY Automated message: "Plusnet are committed to providing excellent customer services" 22.12.22 I'm astonished by your "customer service" this afternoon Excellent? No. Unreliable, dishonest & appalling? Yes, yes and yes. #Plusnet