Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 01/29/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarinAHPed karin massie (@KarinAHPed) reported

    @Plusnet why after over a month, many, many phone calls full of reassurance can my father still not access his own email account ? Terrible service and not a clue what they are doing!

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet I know you probably wont let me go without adding the charges but please Im begging u to help me. Ive been unemployed for 13 years due to medical reasons & all these bills are building up. Its hard to go shoppin with little money left.Been your customer for over 6 years

  • Plusnet Plusnet (@Plusnet) reported

    @KateAsh75 Hi Kate. I'm sorry for the delay in getting back to you. It's great to hear that you've joined us for mobile and that the switch went smoothly. Your reward card will be sent out 45 days after your service was activated. Regards, Emily Plusnet Leeds 🌞

  • kingandybob Andy Bob (@kingandybob) reported

    @Plusnet Now, while I appreciate it's neither yours, nor BT's fault that a storm has caused an outage and the length of time it takes to be fixed, what you CAN control is informing your customers of the situation. Particularly as a communications provider.

  • kirstii03 Kirsty 🌻 (@kirstii03) reported

    @Plusnet Hi there. I've tried to log in to my member area to send a message but unsure how to do this. I had an issue with my phone line and the broadband stopped working. I used the text service to check for a fault and it came back saying there was and to book an appt...

  • carlosradioguy Carlos (@carlosradioguy) reported

    @Plusnet Your service has been impeccable and cost competitive BUT why send an email suggesting a huge increase and then suggest I call to barter? Why not build customer satisfaction and loyalty by maintaining a competitive price, which you seem to offer new customers. Madness.

  • rayoneill1985 Ray Oneill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 (@rayoneill1985) reported

    @spudlling @Plusnet @TalkTalk Talk talk are shite lol.... I've never had an issue with plustnet just need to find out where my new router is lol

  • Plusnet Plusnet (@Plusnet) reported

    @KayMillard11 Hi Kay, thank you for getting in touch and I'm sorry to hear you're experiencing problems with your connection, If you could DM me your account username I'd be happy to run some tests on your line. Duaine - Plusnet Sheffield

  • Markat101 Mark Taylor (@Markat101) reported

    @Plusnet 5th tweet - no reply- customer service zero

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet do you still have online chat support ? I can’t find it anywhere! Need my broadband line rest …..