Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 01/31/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • afroking_jonty Joe M (@afroking_jonty) reported

    @bt_uk I dont have an 'existing service' @Plusnet are supposed to have connected me but are taking long the service is not yet active. i will DM you.

  • JimmyBish69 Jim (@JimmyBish69) reported

    @Plusnet terrible service in LA9 today. Phoned and reported and no response. What’s going on?

  • pauline44 LadyP (@pauline44) reported

    It’s @Plusnet I need help from

  • MichaelOFarrel6 Michael O Farrell (@MichaelOFarrel6) reported

    @Plusnet what a bloody nightmare trying to move house and getting a service set up when there is something called a cease on the line !

  • StochFather A (@StochFather) reported

    @TalkmobileUK sent dm. Will you open free calls, text and data to Pakistan like Vodafone, EE, plusnet, Voxi and BT have done for friends and family to be able to contact their loved ones. You run on Voda network so surprised you have not put a similar update out.

  • Forensic_CVBale CVB1 (@Forensic_CVBale) reported

    @ConstableChaos I use @Plusnet They were really good when I first had internet years ago, and now again that I need to buy utilities once more. Some of the arrangement processes appear to have become less efficient, but once the service is in, it is reliable, as fast as I can get and only £23.

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet Hi Plusnet, I've been tweeting you daily and DM'ing to try to get some help. My mobile service is restricted: I've paid, and have a DD in place, but it's still restrcited, 6 days now. Pretty fed up......

  • ChrisBarnes84 Chris Barnes (@ChrisBarnes84) reported

    @Plusnet I’m supposed to be switching over to your service on Monday, still no sign of the router. I work from home so this will be a big problem if it doesn’t arrive in time. Can you track the parcel?

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    @MassiveAndAce @Plusnet 2022 and this is still a shambles. 23 minute phone call. Fwded by you to BT themselves..who surprise! can't do anything because you bill the service.

  • afroking_jonty Joe M (@afroking_jonty) reported

    Biggest mistake is signing up with @Plusnet for broadband. Poor customer service, order delayed no explanation. May i please cancel the order with you i cant deal with this. Been on the phone for more than an hour waiting for customer service and here you hardly get a response.