Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 01/20/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faversham, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomWhitstable E-mail
United KingdomWhitstable Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shrew69 no body (@shrew69) reported

    @nikkiwba It is a standard product now called SoGea, Broadband needs a phone line (unless full fibre) but this product doesnt actually activate the number part. All providers should do this product. Plusnet do the best deals and have decent customer service even though they are BT!!!

  • Plusnet Plusnet (@Plusnet) reported

    @tearsofpearls Fixed term just means you've agreed to use the service for a set amount of time, which you have done. - Curtis, Plusnet Sheffield

  • charlotte_sears Charlotte Sears (@charlotte_sears) reported

    @Plusnet Hello, I have followed all trouble shooting and still nothing

  • KireeP24 OGKP24 (@KireeP24) reported

    Why do @Plusnet make it so hard to contact them on their website? Another day another issue. Ridiculous.

  • BreezePreston Preston Breezers (@BreezePreston) reported

    @Plusnet is there a problem with broadband in Preston ? My router keeps going off. It’s the 3rd router I’ve had. Connection is really patchy nowadays. Please advise, thank you

  • Plusnet Plusnet (@Plusnet) reported

    @OneJellyMan I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • AngusMcGrumpy Angus (@AngusMcGrumpy) reported

    @plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.

  • CJCorkish CJ Corkish (@CJCorkish) reported

    @Plusnet Hi Sammy sorry what does DM mean? would you be able to let me know when you do have a fix date?

  • memolek77 Alisa Ardini (@memolek77) reported

    @Plusnet Thank you. No worries we’ve spoken with one of your advisors who was actually pretty rude. Our router needs replacing but we have to pay for it unless we get a new contract with you! We’ve been your customers for 3 years!

  • Plusnet Plusnet (@Plusnet) reported

    @charlotte_sears Hi Charlotte, thanks for getting in touch and I'm sorry to hear that you're having trouble with your connection. From testing the line I can see two issues with your connection, the first of which is that the router is using an incorrect password. -Tony Plusnet Sheffield