Plusnet outages and service status in Faversham, England

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

• 
  Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported 55 seconds ago from Teynham, England

  @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

• 
  Rose Gold (@RrmetroldRose) reported 5 minutes ago from Ashford, England

  @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

• 
  Adam Williams (@AdamNWilliams3) reported 6 minutes ago from Minster-on-Sea, England

  @Plusnet I have and as normal, ignored! Superb customer service!

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 49 minutes ago from Kennington, England

  @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

• 
  Rose Gold (@RrmetroldRose) reported 53 minutes ago from Ashford, England

  @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 56 minutes ago from Kennington, England

  So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 5 minutes ago

  @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

• 
  Bri 💙 (@OriginalBigBri) reported 5 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

• 
  Karen Kelly (@karencerrig) reported 6 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  JaYmZ.exe (@JaYmZltd) reported 8 minutes ago

  Broadband by @VodafoneUK is down again. 2nd time in just under 2 weeks *27th june before* Was a couple hours last time hopefully not the same today. Cant be fun for the engineers sorting this out if its an outside job! Should have stayed with @Plusnet.

• 
  GM Mark Howitt (@MarkHowitt) reported 9 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.

• 
  Ad (@sometimesyouwin) reported 10 minutes ago

  @Plusnet So this isn't very clear. The link says that you offer a digital phone service. Is this correct or not?

• 
  Burt just Burt ™ (@bloodyeek) reported 10 minutes ago

  @Plusnet Thank you, @Plusnet but I have spent an awful long time this week on the phone to your advisors and I’m not going to lose the last bit of sunshine today explaining everything again when you’ve got all my details but you can’t get anybody till Monday to sort it this is over a week

• 
  Rob Dyson (@dysontour) reported 13 minutes ago

  @amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.

• 
  NMP (@NDP2022) reported 13 minutes ago

  @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

• 
  The Calmer Llama (@EltontoNick) reported 16 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?