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Plusnet

Plusnet Outage Report in Faversham, Kent, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg
    Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg
    Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kath3852
    kath jones (@kath3852) reported

    @Plusnet can log into webmail but no emails loading since Friday. Do not know user name tried reset but not receiving email info. Please help

  • Plusnet
    Plusnet (@Plusnet) reported

    @matwatkinson Hi there Mat, I'm sorry to see this it may just be that you were in an area with no mobile signal at the time. Please get back to us on a DM with your mobile number though if that's still a problem and we'll be able to help out. - Adam - Plusnet Sheffield

  • Dan11929503
    Dan (@Dan11929503) reported

    @naz2012 @Plusnet Service is absolutely horrendous. 2 days now no broadband, brain dead offshore adviser's clueless.

  • stevejames777
    steve james (@stevejames777) reported

    @Plusnet need help, fibre line drops sigmnal all of the time with multiple users. Looks like your router is dreadful at load sharing. Will buying a better router fix this?

  • AristyZ
    aristy zorbas (@AristyZ) reported

    @Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A

  • tikiriot
    Tracey Ace (@tikiriot) reported

    @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already

  • jonesrob
    Rob Jones (@jonesrob) reported

    @Plusnet Fixed now. Customer relations would be helped enormously if the company could push out a media notification when there is a major disruption to service. Not saying anything/not responding is unhelpful. These incidents are not forgotten when renewal time comes.

  • CarolineDowni14
    Caroline Downing (@CarolineDowni14) reported

    @Plusnet Hi there I live in the Guildford GU1 area and the broadband is not working is there a problem at the moment. Tried the usual steps to fix it. Many thanks

  • Xbox_Nati0n
    Fletch (Xbox Nation) 🇬🇧 (@Xbox_Nati0n) reported

    @TartanTroot I used plusnet a while back and they were pretty decent but I've never had an issue with Vodafone weirdly! I would certainly not recommend sky, ee or BT

  • xOldmanpete
    oldman (@xOldmanpete) reported

    @Plusnet It's over Wi-fi but I've never had it as bad as this, this has only started since it went down.