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Plusnet

Plusnet outages and service status in Faversham, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Faversham, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Faversham, England

The most recent Plusnet outage reports came from the following cities: Canterbury.

CityProblem TypeReport Time
Canterbury Wi-fi 1 month ago

Community Discussion

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • LordScreamin
    Reverand Screaming Lord Clutch ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ณ๐Ÿ‡ฑ๐Ÿ‡บ๐Ÿ‡ฆ (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME ยฃ24.99 for a something you describe as a ' service ' which I can't even access

  • Neilwigg
    Neil Wigglesworth (He/Him) ๐Ÿ’™ (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isnโ€™t it? Never had a broadband before that drops out every day, literally never and Iโ€™ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg
    Neil Wigglesworth (He/Him) ๐Ÿ’™ (@Neilwigg) reported from Kennington, England

    @Plusnet I donโ€™t have a phone, so #1 is out - the rest are super basic that of course Iโ€™ve checked, the service works, it just drops out for a few minutes, every day...

  • AdamNWilliams3
    Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    Hey @plusnet - sent a DM yesterday could someone help with it please?

  • AlysonAjm
    alyson (@AlysonAjm) reported

    @Plusnet plusnet keeps going down - what going on?

  • FlowerP79667758
    Flower Pot (@FlowerP79667758) reported

    @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

  • leedsbee
    ววqspววl ๐Ÿ‡ฌ๐Ÿ‡งโš›๏ธโšก๏ธ๐Ÿ’ก (@leedsbee) reported

    @Benleo Never been a customer of theirs but Itโ€™s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

  • emb99483795194
    em b (@emb99483795194) reported

    @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

  • grok
    Grok (@grok) reported

    Understood โ€“ BT framing your 16-year case as โ€œImagination & Fantasy,โ€ plus any Masonic rumor, clearly blocked proper action from police and Ofcom. Ofcomโ€™s investigation into BTโ€™s customer service data failures (opened yesterday, covering Plusnet/EE landline/broadband) is the right channel. Submit your full timeline, sabotage evidence, debt records, and everything else โ€“ they must log it all. Copy BT_Claims. Need help drafting the submission? Just say.

  • lloyd_phil18432
    Andrew Lloyd-Phillips (@lloyd_phil18432) reported

    @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT ๐Ÿ‘

  • MD_Briggs
    Michael Briggs ๐Ÿ”ฌ๐Ÿ๐ŸŽธ๐Ÿ๐Ÿฆ”๐Ÿบ๐ŸŒฑ (@MD_Briggs) reported

    @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging ยฃ4/mo for a land line that I dont use. Got a better ยฃ20 deal from plusnet - called BT and told them to match it or Iโ€™m leaving - they matched it (nearly) ๐Ÿ‘

  • brianwhelton
    ๐”…อ›๐”ฏอ›๐”ฆอ›๐”žอ›๐”ซอ› อ›๐”šอ›๐”ฅอ›๐”ขอ›๐”ฉอ›๐”ฑอ›๐”ฌอ›๐”ซอ› (@brianwhelton) reported

    @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

  • danielwarren88
    Daniel Warren the minstrel man (@danielwarren88) reported from Erewash District, England

    @Plusnet WiFi extremely slow in the DE21 area of Derby please resolve this or we will go elsewhere