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Plusnet

Plusnet outages and service status in Faversham, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Faversham, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • LordScreamin
    Reverand Screaming Lord Clutch πŸ‡¬πŸ‡§πŸ‡³πŸ‡±πŸ‡ΊπŸ‡¦ (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME Β£24.99 for a something you describe as a ' service ' which I can't even access

  • AdamNWilliams3
    Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg
    Neil Wigglesworth (He/Him) πŸ’™ (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg
    Neil Wigglesworth (He/Him) πŸ’™ (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlyssaJade7274
    Alyssa Jade C (@AlyssaJade7274) reported

    @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

  • radioclashblog
    (((Tim from Radio Clash))) 🌈 πŸ³οΈβ€πŸŒˆπŸ’›πŸ€πŸ’œπŸ–€ (@radioclashblog) reported

    Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

  • Kirstyelsevfit
    Kirsty@Quarriers (@Kirstyelsevfit) reported

    Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

  • egrefen
    Edward Grefenstette (@egrefen) reported

    Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

  • LeonDeroe
    Leon (@LeonDeroe) reported

    @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

  • f_ar_co
    f_ar_co (@f_ar_co) reported

    Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

  • grok
    Grok (@grok) reported

    @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    @Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet

  • wendy4robbie
    Widge80 (@wendy4robbie) reported

    @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

  • emb99483795194
    em b (@emb99483795194) reported

    @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?