Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 03/03/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CalFrank CAL (@CalFrank) reported

    @Plusnet is your service down? My internet has just gone!

  • angie_pangi Angie Pangie (@angie_pangi) reported

    @Plusnet I recently upgraded to fibre at £27 a month then received a bill for £29.27 per month this happened to me the last time I renewed my contract with you as well. I’ve been onto customer service and sorted it but Customers should check their bills, Repeated over charging 😕

  • AlexEDarko Paul (@AlexEDarko) reported

    Hey @Plusnet I don’t know why my bill has gone from £26 to £43.50 a month, especially considering that I was massively messed about when I moved house. I was also never contacted regarding a complaint I made. I always used to really rate you but now not so much. 😞

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet I see your latest 'Status Update' is just a copy of the last one, and the next one is not due until 9:30 tomorrow. This level of customer service is appalling. It does not give customers any sort of answers when we deserve something better.

  • Kirkhamfox Ian French (@Kirkhamfox) reported

    @Plusnet Still no email service

  • dslpm Raymond Barker (@dslpm) reported

    @Plusnet Why can i not send any emails ? Its saying something about the error ox800ccof connection to server interrupted. I have only just got my emails after 3 days of outage.

  • fortyrunner John Wright (@fortyrunner) reported

    @VictoriaPeckham @Plusnet I had the same issue with Plusnet. First real issue I have had with them in about 10 years. I use a gmail account for most things these days though.

  • RobDickie117 hal engineer (@RobDickie117) reported

    @Plusnet I seem to have lost all inbound emails since Saturday due to this Plusnet email server problem. Any one else noticed this?

  • ElvisMcGonagall Elvis McGonagall (@ElvisMcGonagall) reported

    @majandmaltby @Plusnet @plusnethelp I got the same reply as yesterday, word for word. No explanation. Still not working. Any recommendations for alternative ISPs to switch to gratefully received.

  • filipino_chino Filipino Chino (@filipino_chino) reported

    you ok *** @Plusnet - you seem to be having issues