Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 12/09/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faversham, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomWhitstable E-mail
United KingdomWhitstable Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @bt_uk I have contacted plusnet and I know the problem is at their end. I’ve seen complaints regarding this going back as far as 8th April and nobody seems to have any idea when it will be sorted. Shocking they are still taking on new customers when they know they are unable to “port”!

  • Plusnet Plusnet (@Plusnet) reported

    @ally_mcmurdo Hi there Ally, I'm really sorry about the issue with your number port. Can you please send us a DM with your mobile number so we can look into that and advise further please? - Adam - Plusnet Sheffield

  • Grumpyrocker Harry 🇪🇺 📷 🎸 🕹 (@Grumpyrocker) reported

    Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @Plusnet I'm currently a mobile customer of yours. I've now got a 5G phone. Do you offer 5G services? Thanks

  • x23ml X23 (@x23ml) reported

    another HELP txt today says there is once again a fault with the line... but yesterday there were no problems... ????? #Plusnet?

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    Bloody useless telephone service yet again from @Plusnet. #plusnet

  • Grumpyrocker Harry 🇪🇺 📷 🎸 🕹 (@Grumpyrocker) reported

    Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.

  • Maribellmouse Marianne (@Maribellmouse) reported

    @bex1884 @Plusnet Yes me too. Lots of us in the same boat and it’s absolutely shocking service that they have no idea when they can sort it out and seem to have nothing they can do to help us in the meantime!

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!

  • k1lmo Iain Kilmurray 🕷 (@k1lmo) reported

    @OpenreachHelp Just called they were absolutely useless and unhelpful. Got nowhere! They want me to call my supplyer @Plusnet and report the issue to them when it’s nothing to do with them.