Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 12/06/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faversham, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomWhitstable E-mail
United KingdomWhitstable Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Megell6 Megell (@Megell6) reported

    @Plusnet Broadband to slow not getting average data speeds that come with this Broadband.

  • LesleyAJonesx Lesley Jones (@LesleyAJonesx) reported

    @Plusnet internet went down last night & still not working. How do I resolve this?

  • PercyBros Sam (@PercyBros) reported

    @Plusnet Just DM you know at this point it really is a joke, I appreciate it's not your fault but it does feel on purpose to bill people for longer, I cancelled within 14 days and completely switched of the service, it just didn't work at all

  • peterorourke16 Peter ORourke (@peterorourke16) reported

    @Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    Anyone in Dundee get such poor reception? Broadband and wifi package is with PlusNet. It was fine in Glasgow but rotten here. I’ve given it just over 6 months now but needs to go. I can’t get through to speak to a human and it very annoying.

  • Vigman Jon D #rejoinEU (@Vigman) reported

    @plusnethelp Hi. I’m an IT pro trying to help my daughter with her Plusnet broadband. The account is held by her aunt who lives abroad. This makes support difficult. I have emails and pws but can’t login to the account. She just needs a new router. Please can you help!? Thanks

  • nimsy1 nimsy1 💙 (@nimsy1) reported

    @Plusnet Hi, I seem to be having intermittent connection problems since last night. I've tried restarting the router but still have the same issue

  • itsmeag52425650 itsmeagain (@itsmeag52425650) reported

    @Plusnet I've been trying to get it sorted by you lot since last December. The service has been diabolical throughout. 8 months of pure hell. Never again.

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @Plusnet Thank you, I'll remove it. Next issue is that I've gone to package up the old router but I don't have the label - that went in the bin yesterday. Can I still put it in the post without it, or can you send me a replacement that I can print please?

  • stimpakman Stimpakman (@stimpakman) reported

    @bt_uk I think its a problem with openreach. I'm with @Plusnet. I can DM you my postcode if that's any good?