Plusnet outages and service status in Faversham, England
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- Plusnet generated 0 outage signals in the last 24 hours around Faversham, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Faversham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Faversham, England
Latest outage, problems and issue reports in Faversham and nearby locations:
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Rose Gold (@RrmetroldRose) reported from Ashford, England@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
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Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England@Plusnet I have and as normal, ignored! Superb customer service!
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Neil Wigglesworth (He/Him) ๐ (@Neilwigg) reported from Kennington, England@Plusnet I donโt have a phone, so #1 is out - the rest are super basic that of course Iโve checked, the service works, it just drops out for a few minutes, every day...
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Reverand Screaming Lord Clutch ๐ฌ๐ง๐ณ๐ฑ๐บ๐ฆ (@LordScreamin) reported from Teynham, England@Plusnet Why are you advertising broadband at 22.99 when you're charging ME ยฃ24.99 for a something you describe as a ' service ' which I can't even access
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Neil Wigglesworth (He/Him) ๐ (@Neilwigg) reported from Kennington, EnglandSo @Plusnet is a bit rubbish isnโt it? Never had a broadband before that drops out every day, literally never and Iโve used Virgin, BT, EE, Sky and more over the years
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Rose Gold (@RrmetroldRose) reported from Ashford, England@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SteveHooker (also bluesky) ๐ช๐บ๐ถ #FBPE ๐ #FBPA (@Steve_Hooker) reported@WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Todayโs engineer M group for OpenReach couldnโt get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasnโt been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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Andrew Lloyd-Phillips (@lloyd_phil18432) reported@Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT ๐
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Richard Holliday | Author ๐ฌ๐ง (@rjph_author) reported@Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Cyberax (@CyberaxUK) reportedHey @plusnet - sent a DM yesterday could someone help with it please?
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Jabberwockydoodah ๐ช๐ โ๏ธ ๐ซโจ๐๐โ๏ธโก๏ธ๐ช๏ธ (@VIx666) reported@Plusnet Why is my mum who has been a long time customer of yours not getting as good a deal as a brand new customer?
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MachLoopWales (@MachLoopWales) reported@Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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Philip Challinor (@pchallinor) reportedO let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!