Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 02/01/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • heavenemma Emma Webber (@heavenemma) reported

    @plusnet no emails for two days which is unusual- is there a problem your end ??

  • jenjarjam Jenny (@jenjarjam) reported

    @Plusnet broadband ordered 21 Apr, due to be connected 15 May - that’s 24 days!! Apparently all I can do to speed it up is a £235 fee!! Not as advertised, and we need it for work. Plusnet what can you do to help?

  • lanlith Mark Bailey (@lanlith) reported

    @PaulOBrien O2 got it and Plusnet. Giffgaff not and not 3 here! Half my family wiped out in a real emergency 😝

  • MissSultryBelle Miss Sultry Belle (@MissSultryBelle) reported

    I had a great customer service experience with Vodafone broadband today. I've moved to them from plusnet who are pretty rubbish in my opinion.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I can't believe you've asked to speak to me on the phone when I have already told you that I CAN'T SPEAK on the phone! I literally can't speak on the phone and you've still asked. What use is it asking about customer's needs and then ignoring them?

  • angh4r4d Angharad (@angh4r4d) reported

    @Plusnet I’ve been waiting for a reply from the diagnostic bot since yesterday afternoon (said it would take 10 minutes) our internet isn’t working and have done all the things recommended to fix

  • ray_zhang25 Ray Zhang (@ray_zhang25) reported

    Plusnet Folks, Any of you have problem with hosted web site not working after Plusnet move CGI and MySQL services to new hosting partners?

  • jimaxyn James (Bondo/Jimbob/Jimaxyn) Regan (@jimaxyn) reported

    @Plusnet Any idea why my bill has gone from £28 to £43 to £52 in the course of two months? Not like your service got any more reliable, or quicker? I ask on here as have been on hold for over 15 minutes and not expecting to get an answer out of your phone team anytime soon.

  • rctneil Neil Tonge (@rctneil) reported

    Oh lovely, internet dead. @Plusnet estimate 48 hours for resolution. 😢

  • Tom_C_Davies Tom C Davies (Agent of Shielding) (@Tom_C_Davies) reported

    Original TrueSpeed install 17th April. PlusNet finishes 7th May. Final (Hopefully) TrueSpeed install around 17th May. Hot-spotting the crap out of my phone for a fortnight then. Bye Bye TV.