Plusnet Outage Report in Faversham, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Faversham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Faversham, Kent, England
The most recent Plusnet outage reports came from the following cities: Ashford and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Canterbury |
Internet | |
| Ashford |
Internet | |
| Faversham |
Internet | |
| Whitstable |
||
| Whitstable |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Faversham, England
Latest outage, problems and issue reports in Faversham and nearby locations:
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Workers2Unite
(@NicolaKirton9) reported
@SteveDoggett5 @AverteFacium @ScottAnd67 60 years old now, and I live alone. I was abandoned until Customer Service at Plusnet checked my UC journal in March to confirm I had my UC payments reinstated. UC payments of £170 for 2 weeks was and is my only income.
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Colin Ferrington
(@colinfer) reported
@Plusnet I am disappointed to receive an e-mail telling me you will take much more payment from me this month, despite the fact I have just renewed my account for a lower amount per month. Please fix this as soon as possible. I do not wish to pay extra on 09/10/2025
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Karen Haines
(@kazzhaines) reported
@Plusnet my plusnet router is faulty. I’ve done various tests which only fix the problem temporarily. It has an intermittent problem. Is it possible to post a replacement?
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Buttercup Serenity
(@cthao2101) reported
some say it isnt e,g plusnet. Is there any way of verify whether the failure of TOOB was related to there network cabling or will affect openreach full fibre connection. Other providers say can only say yes or no on installation day. I dont want to left without broadband 2/2
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DorothyNot 🕷💜🤍💚
(@DorothyNotD) reported
@MartinSLewis For balance I want to add I phoned @Plusnet last week and got through to a human within 2 minutes and they sorted the issue straight away! Was expecting at least 15 min hold. Was very impressed
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Rich
(@mechanicalrich) reported
@Plusnet why can I not cancel my service in the same way I signed up? Thought you would be better than this
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Pun Penguin
(@PunPenguin1) reported
@Plusnet I'm trying to pay my bill, but your website is down.
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Angie Mc☀
(@AMcGlue) reported
@Plusnet new customer here - my BT has been switched off by them in early hours but I've not received email from yourselves that new broadband is ready and I need to start work! Thanks
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lannilou
(@Lannilou) reported
@Plusnet hi I need to cancel my mums broadband but she has dementia and we don’t know passwords what can we do ?
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Simon
(@citytransportin) reported
Hello @Plusnet I have an account with you but can't DM as X then blows a gasket and accuses me of doing something wrong The issue is that I cannot send emails and cannot find how to raise a ticket from your website My email client gives me a 451 4.3.2 internal server error