Plusnet

Plusnet Outage Report in Faversham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Faversham, Kent, England 01/13/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faversham, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomWhitstable E-mail
United KingdomWhitstable Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_woolhouse Anna Richmond (@anna_woolhouse) reported

    @plusnet - tell me about your customer service… is it more accessible than @virginmedia?

  • hilboswindow Hilaire (@hilboswindow) reported

    @Plusnet We have had no phone signal in the mornings this week on our mobiles- iphones. Can we have a reduction on our bill and better service please?

  • vpurplecat Vikki (@vpurplecat) reported

    @Plusnet Our broadband is going on and off and has been for a couple of hours. We have switched off and on...please can you help?

  • Chris4man Chris (@Chris4man) reported

    @Plusnet Why isn't it being offered. There can't be a technical reason surely. If you offered this I'd definitely stay with you. As it is I'm going to have to look at switching network in the very near future.

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • BotlandtheBrave Sirbotland (@BotlandtheBrave) reported

    @Plusnet hi Internet been down for over an hour, although your webpage does not reflect this

  • sostieneZ Z (@sostieneZ) reported

    @Plusnet Having broadband issues in Southampton. Just wanted to check if there are any service issues in the area?

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I have just been advised by text that I have not made a payment and that I have restricted service!!! Would be helpful if I received a bill so that I can see what I owe and pay accordingly 🤔 Not a mind reader!!!

  • AndreaD3n Denzo (@AndreaD3n) reported

    @OwdAlbert Jeez, I have been using PlusNet for years, I have had good customer service from them 👏

  • HelenGr10456178 Helen Graham (@HelenGr10456178) reported

    hi @Plusnet trying to call you to let you know I have moved house but every time I try it says ‘the number you have called is not recognised’. Please help!