Plusnet outages and service status in Faversham, England

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

• 
  Adam Williams (@AdamNWilliams3) reported 13 minutes ago from Minster-on-Sea, England

  @Plusnet I have and as normal, ignored! Superb customer service!

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 18 minutes ago from Kennington, England

  So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

• 
  Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported 19 minutes ago from Teynham, England

  @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 40 minutes ago from Kennington, England

  @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

• 
  Rose Gold (@RrmetroldRose) reported 48 minutes ago from Ashford, England

  @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

• 
  Rose Gold (@RrmetroldRose) reported 52 minutes ago from Ashford, England

  @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atholl Allan (@AllanAtholl) reported 1 minute ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  REBECCA (@BECCABEAN) reported 2 minutes ago

  Confused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet

• 
  Nicky Robson (@Nicky_Robson) reported 10 minutes ago

  @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 16 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  SHRIMP - Hastings (@1066shrimprail) reported 17 minutes ago

  Why have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.

• 
  Mike_White (@MikeWhi29270353) reported 18 minutes ago

  @Matt_Q_OnX No, not all broadband suppliers support landlines numbers: PlusNet doesn't, for example.

• 
  Aled Roberts (@aledrob) reported 19 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  The Cov Report (@TheCovReport) reported 19 minutes ago

  That’s not too bad, mine went from £102 to about £160. I said I’ll pay something like the same as I’m paying and they offered pennies off. Now save £102 less my broadband £24.99 on Plusnet. Haven’t missed it.

• 
  Nicky Robson (@Nicky_Robson) reported 20 minutes ago

  @Plusnet I've tried number of times and they still refuse. Plusnet have taken a payment after my father's death and refuse to talk to me and even refuse to take a complaint without his username which I don't know. How about you dm me to arrange someone to sort this out?

• 
  GM Mark Howitt (@MarkHowitt) reported 24 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.