Plusnet Outage Report in Exmouth, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exmouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Exmouth, Devon, England
The most recent Plusnet outage reports came from the following cities: Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Phone | |
| Ottery St Mary |
Internet | |
| Newton Abbot |
Internet | |
| Torquay |
Wi-fi | |
| Exeter |
Internet | |
| Dawlish |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exmouth, England
Latest outage, problems and issue reports in Exmouth and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Pigott
(@a3qs) reported
@plusnethelp Hello Plusnet How can I get a firmware update pushed out to my 2704N router with 7.275.6_F2704N_Plusnet firmware? I've posted a request for help on the community forum on Tuesday, where other people seem to have got help, but have had no help there. Thanks
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Marc Ayres
(@MarcAyres3) reported
@Plusnet I cannot stress enough just how garbage PlusNet are. Awful, constantly going out, trying to work form home and it's a ******* nightmare, bloody awful service.
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Nikki Applewhite
(@applesnj) reported
@BBCWatchdog please could you investigate @Plusnet I am at my wits end. My dearest friends (aged 85) have been without internet or phone for over 2 weeks It is terrible customer care and I can’t get hold of anyone to help.
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Matthew Abbott
(@MaBBoTT90) reported
@plusnethelp @DaveMitchison Same here, and I’m a new customer, only joined plusnet on the 2nd of December. Every day it’s dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!
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chris roast
(@chrisroast) reported
@plusnethelp #randomservice openreach (not plusnet) contacted us about a 6hr break in service. 5 days later service is restored. Over that period data charges, no connectivity, no remote work. Plusnet no answer. Still waiting for customer service to at least apologise.
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Nikki Applewhite
(@applesnj) reported
@plusnethelp @Plusnet please please can you help my friends who have had no internet now for over 2 weeks. They are 85 years old. Your customer care seems non existent HELP them please.
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Jackie Foy
(@JackieFoy6) reported
@plusnethelp help SIM card has still not arrived. Left with no phone as number has been ported over. Paying PlusNet & my old provider and PlusNet blaming Royal Mail, don’t think it was Royal Mail who activated SIM n ported number before costumer had received SIM!
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Lacdoru
(@datlossit) reported
At my breaking point: @Plusnet is a scam. Absolutely everything has been tried to fix our hub going down every single day, sometimes up to 6 times within just 15 minutes. i'm done with your ****, we're moving off once we get the chance, this is absolutely unacceptable.
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Jake Longhorn
(@jjal12_) reported
So after 1 hour and half, still noone knows what the issue is. Told that it's been raised to supply team to try and figure out, despite being told the same two days ago... Still though, @Plusnet have done 'nothing wrong'
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Jatroa 🏴
(@jatroa) reported
@chrisroast @plusnethelp Village spent six months in the Bermuda Triangle of Openreach, BT and plusnet. Pushed from company to company. One man had 11 visits. Each time told line ok. Eventually Openreach owned up. Problems in the station. BT wouldn’t pay to upgrade it.