Plusnet

Plusnet Outage Report in Evercreech, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Evercreech, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Evercreech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Evercreech, Somerset, England 11/17/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Evercreech, England

Latest outage, problems and issue reports in Evercreech and nearby locations:

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Yabs Yabu Lurie (@Yabs) reported

    @Plusnet Very disappointed to see that as an existing customer I am unable to access the same pricing as a new customer. I'm therefore taking my business to @zeninternet who have consistent pricing.

  • Bonnikin Bonnie (@Bonnikin) reported

    @Plusnet Hi team, my internet connection has been slow, patchy garbage for the last two weeks. Speed tests show that the upload and download speeds bounce between max and 0mbps. Can I report this online, don't want to have to sit on the phone if I can avoid it...

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98

  • i_massey Imelda Lindsay (@i_massey) reported

    @Plusnet still waiting for my phone line to be connected and broadband to happen….. absolute shambles. Don’t ask me to PM you as nothing gets done if I do!!!!!! Appalling company apart from one individual today called Alan who tried to calm me down🤬😡

  • RatHangUK Andrew... 🏳️‍🌈🇪🇺 (@RatHangUK) reported

    @IAmSimplySamuel @J3Lyon Have three services from Plusnet, all really fast up and down, once I replaced their budget WiFi router - Plusnet are BT’s budget service.

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98

  • corvo133 Ben Lismer-Jones (@corvo133) reported

    @Plusnet are there connect issues in Somerset? Since Sunday connection keeps dropping out... Working from home, so not very helpful

  • laughingsince82 G (@laughingsince82) reported

    @J3Lyon Plusnet are really good and have a great customer service. I also use eero mesh network to make sure I get good coverage

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet Have just spoken to an operator on the phone - the way he spoke to me was appalling. Have been told there is an outage in my area until midnight Thursday and there's nothing you can do to help and was refusing to let me speak to a manager.

  • Plusnet Plusnet (@Plusnet) reported

    @frecklesandpink Hi Katie, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield