Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 01/27/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Dunmow Wi-fi
United KingdomWitham Internet
United KingdomBraintree Internet
United KingdomSouthminster Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraLoo841 Laura (@LauraLoo841) reported

    @Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully

  • dacook42 Darren Cook 💙 (@dacook42) reported

    @plusnethelp do plusnet make reporting a fault as difficult as possible on purpose? Internet chat doesn't work, on hold for 30 mins, no easy way for members to report fault and no acknowledgement that there's an issue. #plusnet

  • bobcoop62763219 bob cooper (@bobcoop62763219) reported

    @plusnethelp Yes Curtis. I instructed BT to install a 2nd line to my home but instead they plan to take over the Plusnet one. I have told you by phone, livechat and email NOT to allow this but still the messages from you and BT are the same.. 'Sorry you are leaving' etc. I have a bad feeling.

  • JulieR_1964 Julie Roberts (@JulieR_1964) reported

    @Plusnet not working again!!!! Phones won't re fresh. Teams won't connect. Laptop loses connection. One shocking business service not fit for purpose.

  • zakdiler Zakariyya Diler (@zakdiler) reported

    Not long got off the phone with @Plusnet customer services. Exceptional service as always! Proud to be a customer for 14+ years!

  • mattTferguson Matt Ferguson (@mattTferguson) reported

    @Plusnet Hey, any reason why I'm getting connection refused when trying to connect to your website from within my home network? I can get to it from outside, and a) yes I'm one of your customers, b) it's not DNS and c) I can't even connect to 212.159.9.2:443 via telnet

  • LColeGM Linda Cole (@LColeGM) reported

    @Plusnet @plusnethelp Hi, what's the easiest way to cancel a business contractor no longer needed? Can't get through on the phone or on a Chatbot. Advice would be appreciated. Thanks.

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    And now Plusnet refuse to replace my router as it’s “out of warranty”, well my contract isn’t, and without a working router, I can’t use your service, so I’ll be moving elsewhere, Pitiful customer experience yet again @MarcAllera

  • Jeyz1866 Justin (@Jeyz1866) reported

    @Plusnet poor,poor poor service.

  • curlyhairedtec1 curlyhairedtechfeminist (@curlyhairedtec1) reported

    @Plusnet @plusnethelp we had an outage on our router Thurs and it’s now dropped the bandwidth and speed right down- my sons can’t homeschool and I can’t work. Been on hold for 45 min so far.