Plusnet

Plusnet Outage Report in Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 02/02/2026 20:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Dunmow Wi-fi
United KingdomWitham Internet
United KingdomBraintree Internet
United KingdomSouthminster Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thepremierx ThePremierX (@thepremierx) reported

    @Plusnet Hello, my internet service is down. It’s on orange light. No broadband service. This has happened multiple times now. I am a new customer and I have lost valuable time and money now. Appalling service, I’m very unhappy. I want this fixed now or I’m leaving your service😡

  • messalinahooper grace hooper (@messalinahooper) reported

    Remember the early days of Internet when it took hours to download a film because of buffering well @Plusnet your "service" is just like this! 3 engineers and 1 router later

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Why haven't any of my tweets or messages been replied to since I wrote them days ago now? Awful customer service.

  • undermysp3ll y (@undermysp3ll) reported

    @Plusnet Good joke had to wait an hour to get through to customer service

  • 3Locdown Love who you are (@3Locdown) reported

    Is anyone else struggling with the Internet from @Plusnet today??? I've messaged them to see what the issue is, but have had no reply as of yet.

  • rodakthered G (@rodakthered) reported

    @Plusnet as a Plusnet mobile customer how do I get 4G in Italy? Roaming enabled and only getting Edge. Other UK providers working fine 😟

  • legendkiller2k8 LegendKiller2k ™⚪ (@legendkiller2k8) reported

    @Ofcom what's the point of a ombudsman service when they just go in favour of the company any despite evidence showing the company are in the wrong? M,oney talks i guess a waste of my time the Ombudsman is fine i shall take @Plusnet to court instead and you too.

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

  • paul4july paul4july (@paul4july) reported

    Is @Plusnet down in Birmingham? No Internet here

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Still no reply to my tweets, messages or case raised on website. Useless customer service. Internet connection is continually dropping meaning I am having to use data. Need a reply asap, and will be expecting compensation for the loss of internet and data usage.