Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/07/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Britt_Frankland Bobtehfeesh (@Britt_Frankland) reported

    @Plusnet This is why my wifi has stopped! You’ve taken the hamsters out for a drink and the WiFi’s gone down because of it

  • JuliaJudd62 Julia Judd (@JuliaJudd62) reported

    @Plusnet Still not working. I am not there but have logged into my account. The person who is there has texted: No still not working. Lights up green, then flashing green, then goes blue, then flashes orange and then the broadband light starts flashing red.

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @Plusnet ALL MY SERVICES DOWN. JUST SIGNED NEW CONTRACT WITH YOU. AWFUL.

  • james_lewis James Lewis (@james_lewis) reported

    @plusnethelp our new broadband service has worked for approx 45min before the Internet stopped again, not great! This is the 21st Century, where is uninterrupted-or-near switchover? @Plusnet

  • hilldavidr david hill (@hilldavidr) reported

    @Plusnet hi want to cancel my btsport, nothing on website to allow me to do that. Can you help?

  • panicdonkey Jackie Martin (@panicdonkey) reported

    @Plusnet WiFi connectivity seems to be slow and flakey since yesterday. It is affecting my connections with my work network as well. Do I reboot my router in the first instance to see whether that makes a difference?

  • Vcc113 Vcc1 (@Vcc113) reported

    @Plusnet my wifi keeps dropping off on various devices but is showing as connected still but just not working? Can you check if this is a local error or issue with my router? Thanks

  • adrimh Adrian (@adrimh) reported

    @Plusnet Why is my broadband so slow. Your guaranteed speed 29Mbps. Usual speed about 20Mbps.

  • DonovanTim Tim Donovan #FBPE 🔶💙 (@DonovanTim) reported

    @UB5simon @Kezza101064 Plusnet crap too.

  • daveonhols2003 Antibody Stan Account (@daveonhols2003) reported

    My @Plusnet wifi had lost internet connectivity 3 times in last hour, any issues in East London ?