Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet Help
(@plusnethelp) reported
@mitsy19 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
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Keava
(@keavaoloan) reported
@bruskyyyy @plusnethelp Been trying to leave since last year; log complaints every month, tried multiple routers at different addresses. Nothing provides decent internet, no-one at plusnet cares. Been paying for a service we can’t use for over a year and been told only way out is to buy our way out 🙃
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Matt*
(@RedMattttaMdeR) reported
@Plusnet your internet is ****.
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Adam Balkham
(@blidwize_united) reported
I am disappointed @Plusnet did not recognise the issue, quickly apportioning the blame. How are less tech savvy customers expected to manage? (3/3)
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Jessica Parks
(@jessparks94) reported
@RogerOB49 @Plusnet @plusnethelp I'm having the same issue trying to get through on the phone!
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Mariska Nielsen
(@ShiningMoogie) reported
@Plusnet are there problems on your mobile network at the moment? I've got no bars this morning and nor have my local family members either :/
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Jatroa 🏴
(@jatroa) reported
@plusnethelp Thank you. But, oddly enough, I am capable if looking this sort of thing up. Do you always assume plusnet customers are this stupid? - Note the ‘no comment’ on the routers tho’.
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Matt Tabard
(@turkishtabs) reported
@Plusnet This would be a dream @Plusnet. My mother, in her 70’s, has been waiting since November for you to get her live. Always blaming @WeAreOpenreach for their failings. Absolutely shocking service, hide behind emails when there’s bad news. Avoid this shambolic outfit at all costs. Z-
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esta
(@communesta) reported
yesterday I called plusnet about our broken internet and then john lewis about our broken telly.... i am woman of action
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?