Plusnet Outage Report in Essex, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Total Blackout (13%)
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Wi-fi (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Billy Hudson
(@Billyhudson11) reported
from
Tollesbury, England
@Plusnet Broadband has been down now for well over 24 hours…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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gavincrowden
(@gavincrowden) reported
@Plusnet Hi There, my internet connection which is normally great has totally failed (blinking red light on broadband router - meaning no broadband coming in). Any reported issues affecting SW2?
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Grumps
(@Grumps88) reported
@Plusnet Would like to make an official complaint....do we go to Ofcom? PLease advise...thanks!!!
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Scottimus Prime
(@i_scotty) reported
@LukieGymer Plusnet. But I even bought a business grade router. That made it better. But some issues remain.
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Mel
(@melaniep88) reported
@Plusnet Hi I’m having intermittent issues with my connection today. I’m in South London - is this a wider issue or do I need to call customer service 😩 Thanks!
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Jay Dubber
(@CGardenService) reported
@Plusnet Hi, my internet is down. The router is flashing red. Is there any way I can fix this or is there a larger problem in my area?(Warrington). Thanks
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Mike Foster
(@MikeFos80837729) reported
@bt_uk It would be gr8 if you could help in anyway happy to pay just don’t need to wait 3mths with no comms from @Plusnet (having a message left o/l when you have no Signal hence need BB is not comms)to be told it’s £250 + than agreed. happy to pm my mobile nos and email)
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drew
(@no1reVAL) reported
Power cut one game then Plusnet servers go down the next i'm losing my ******* mind
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Grumps
(@Grumps88) reported
Five weeks of no internet, 32 phone calls, countless emails, we were promised yesterday our internet would be switched on at midnight. @Plusnet have broken that promise AGAIN! You continuously blame @OpenreachHelp for not doing their job. Not sure what to believe!!
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Plusnet
(@Plusnet) reported
@OLLYW00D Hello, I'm sorry to hear you are experiencing issues with the service. Please could you direct message your account username and our technical trained agents will take a look into this. All the best - Beth Plusnet Sheffield
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tilly
(@tefranks) reported
plusnet is so bad holy **** my wifi can’t handle 160p for the last 3 days i’m losing my mind