Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/11/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lora_morle Lora Morle (@lora_morle) reported

    @Plusnet So you 'sorted' my issue...I actually still have the cheque you sent for my 'inconvenience' (your poor customer service). Please explain to me why I am now being questioned by 'arvato' about an outstanding debt?

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    @MarcAllera @bt_uk When is Plusnet going to take me to court? 2 debt collectors and various threats and still nothing! PLEASE TAKE ME TO COURT! My defense is less than a minute long so case will be very quick! Cant wait to hear what bullshit excuse you come out with for no service for 2+ years???

  • flanagana Aisling (@flanagana) reported

    @Plusnet my router keeps loosing connection and has a constant orange light. Is there a problem?

  • S_Reed Stephen Reed (@S_Reed) reported

    Just been stung for £65 for an engineer visit in December where the engineers blamed the Openreach modem which I have had for 8 years. @plusnethelp @plusnet are really not interested in customer loyalty. Line fault was detected before the visit and has been OK since. Strange.

  • jojowasawoman Josie O. Pearse (@jojowasawoman) reported

    @Plusnet where has the support account gone?The help section of the website still relies on it?

  • lora_morle Lora Morle (@lora_morle) reported

    @Plusnet I suggest a swift response. The ombudsman complaint is already written.

  • jojowasawoman Josie O. Pearse (@jojowasawoman) reported

    @plusnethelp at least twice an hour my new plusnet modem goes off, turns orange and drops the internet Help!

  • Miss_Faulkner18 Miss_F (@Miss_Faulkner18) reported

    @Plusnet I'm absolutely disgusted with your service, you have taken my money but not sent me a simcard or supported me with getting it sorted. You have the worst customer service I have ever come across #plusnet

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    12 The poor @plusnet person says she doesn't know what to say... Does anyone think PlusNet have dealt with this well? Did I do something wrong? Will they reconnect her phone by Friday? Vote now:

  • annasteinitz Anna Steinitz (@annasteinitz) reported

    @MarcAllera @plusnethelp please PLEASE refund me the £220.63 that you took incorrectly from me on 21st December. I have lost count of how many phone calls I've made to Plusnet and your site is down.