Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 03/17/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CallMeConflict Conflict. (@CallMeConflict) reported

    @Forsvk3nttv @TheLilyFae @Plusnet sounds like they have reset the DLM, making it faster but more unstable for up to 10 days while it stabilises....

  • MrsKage89 Carly Ann Jones (@MrsKage89) reported

    @Plusnet i need someone to cancel my renewal, can someone get in touch ASAP please

  • MercuryHerself Mercury Herself (@MercuryHerself) reported

    @Plusnet Already run basic tests thanks. Managed to talk to neighbours and there seems to be a general issue in the area with the infrastructure 😞

  • NJS292 NJS292 (@NJS292) reported

    @MoneySavingExp Switched from Plusnet originally £30ish became £40+ after 12months due to line rental contract mismatch. Broadband good, WiFi useless and customer service awful (how did they get their reputation?) now Vodafone £24pm, no complaints!

  • Robbostevo25 Robyn Stevenson (@Robbostevo25) reported

    @Plusnet Hi I messaged about an issue with my service and nobody has responded to me

  • nlholmes1982 nicola Holmes (@nlholmes1982) reported

    @Plusnet We are trying to get through to customer service and it says its closed but should be open until 7pm!

  • JpjpJohn johnp (@JpjpJohn) reported

    @MoneySavingExp Moved from Plusnet+BT, to IDNet. Costs me an extra £4 a month but the quality / speed / stability / access to support is worth it. It's not always about saving money..

  • migormley MichelleFlynn| Michilin Fhlionn (@migormley) reported

    @BTCare hi bt. Can you advise on how early I should sign up for new service? I need to ensure zero disruption to my service as I'm working from home. I'm with @Plusnet until 13th Oct which I will be cancelling. Again critical that no break in service

  • tim_1_of_a_kind Tim Hocking (@tim_1_of_a_kind) reported

    @Plusnet Hi my username is timoneofakind1 i have a overdue payment that I am paying monday when I get money. I've been cut off and I really need it. It is all i have to help me with my mental illness I need it on.

  • AndyHurst5 Andy Hurst (@AndyHurst5) reported

    @Plusnet Your broadband service is terrible, cutting in and out all the time. This didn’t happen with previous provider