Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 01/05/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adida2mt adida2m/// (@adida2mt) reported

    I was just going to throw the card away. These donations will add up if everyone does it. This was a reward card for signing up to plusnet . Problem being you have to spend the exact amount 👍🏻

  • ArchmarkCo ARCHMARK Branding & Marketing (@ArchmarkCo) reported

    @Plusnet your website says it's currently down for maintenance but your status page says everything is working? When can I access my account?

  • ianboothroyd Ian Boothroyd (@ianboothroyd) reported

    @Plusnet Please ask the people in charge to be more open. 3.9% is a lot to add to bills on top of inflation, and it's reasonable for a customer to ask why. The 'approved statement' gives no 'rationale'. @Ofcom please note.

  • DrLaurieMck Laurie McKibben (@DrLaurieMck) reported

    @Plusnet My broadband has been rubbish and only working 30% of the day recently. I've had no WiFi now for a few hours straight and put a support ticket in hours ago and no response

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • Chintan578 Chintan (@Chintan578) reported

    @Plusnet more than one hr your internet is not working.. you guys needs to Robb banks not customers. Fraud company. Suffering more than 3 months with this rubbish service.

  • Plusnet Plusnet (@Plusnet) reported

    @millatte Hi Chris, thanks for getting in touch and I'm sorry to hear you're having issues with your connection. From testing the line a fault has been located close to the premises, meaning an engineer visit is required to investigate this further. -Tony Plusnet Sheffield

  • Ampfreak2 Ampfreak (@Ampfreak2) reported

    @Plusnet Hi. Have run into my credit cap. I have only had the sim a month, never used it and cancelled it over a week ago but now getting emails telling me I'm in my credit buffer. Phone queue is horrendous!!

  • tsunimee tsunimee (@tsunimee) reported

    @Plusnet You can help by not forcing me to have a landline just to have internet. I have not made a landline call in 20 years. I don't even know my landline and don't even have a physical phone attached to it.

  • redders91 Dan Redman (@redders91) reported

    @Plusnet Hi, we have had an orange light flashing on the router for a while now. Please could you check the service in TN39? Thanks