Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/16/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianKEve Brian Eve 💙 (@BrianKEve) reported

    Hey @Plusnet my Broadband has now been out of action for an hour. I've reset the router constantly in that hour. The last time this happened you said it was down to @BT_uk Post Code area is CM2 6 Will it be fixed today please?

  • kai_hj Kai Hilton-Jones (@kai_hj) reported

    @plusnethelp Are existing customers able to contact Plusnet customer support via web chat or email? I have a family member who is hard of hearing, so phone support won't work.

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet @plusnethelp Why am I still receiving messaged to pay for my internet when I have been with another provider since January , the worst company.

  • somethingmobile Paul (@somethingmobile) reported

    @Plusnet #fail it's not helpful when you shut down a 70+ year old couple who are #shielding, phone and broadband. All because your billing system can't take payment. Come on, do the decent thing and get someone to sort this out.

  • Saffrontulip Daisydewdrop🇬🇧🇬🇧🇬🇧 (@Saffrontulip) reported

    @OurAsh1066 @Plusnet I am with talktalk, has anybody else noticed that when it comes to about 8 pm the wifi keeps dropping out or slowing so much it just keeps freezing. We are rural and have terrible internet speeds but its really bad in the evenings

  • helensurridge32 Helen Surridge (@helensurridge32) reported

    @plusnethelp I need internet to do my NHS job. 9 working days without internet is really poor! Not how you keep loyal customers @plusnethelp @Plusnet

  • OurAsh1066 Our Ash™️ 🇬🇧 (@OurAsh1066) reported

    @gordon_dudgeon @Plusnet It can't even do itself proud at the moment. Never mind anything else.

  • lizpusey Liz Pusey (@lizpusey) reported

    but they continued to charge for a service we couldn't use. Today that relative has passed, and when we made the obligatory call to advise @plusnethelp @Plusnet they have again refused to talk, can't pass to a mgr or advise what we should do to inform them. Heartless and useless.

  • frederickwake Skratcher (@frederickwake) reported

    @discord keeps disconnecting when I video call or start sharing screen. I'm with PlusNet. I've heard there were issues with PlusNet and discord. Have those been resolved? If not what can I do?

  • leegreen83 Lee (@leegreen83) reported

    @plusnethelp I'm meant to be switching from TalkTalk Fiber Plusnet Fiber today, TalkTalk service went down at 12:01 but still no word from you that this is actually happening today