Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Direct Gas Chesterfield
(@GasChesterfield) reported
@Jacknamejack1 @Plusnet We sympathise Jack, we are having the same problem with Plusnet, it's very disappointing.
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Russ Diamond-Webb
(@rmdiamondwebb) reported
@Tannerjc You've clearly never tried to complain to Plusnet.
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Susan Read
(@SusanRead15) reported
@Plusnet Managed to get someone after 1h15, then transferred and waited for a further 20 minutes. Issue now sorted - I’ve left PlusNet broadband!
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ClairwithoutanE
(@ClairClair211) reported
@jenny_owens1 @Plusnet Personally moved from Plusnet earlier in the year as they were awful, internet was always dropping out. Sorry you’re having problems hope it gets sorted. I would have said don’t go with them personally 👍🏻😬
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Beelzebab
(@Beelzebab666) reported
@Plusnet All sorted. Cancelled my order and complaint is being dealt with. A real shame after using Plusnet for many years, but there's a total lack of communication between yourselves, OpenReach and customers sat at home waiting for an engineer that'll never arrive.
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Gg
(@Gg19250544) reported
@jenny_owens1 @Plusnet So it's not just me having problems
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Mike Knight
(@TheSaintRaps) reported
@Plusnet hello, I have recently purchased an Amazon Eero and it is not working. I have contacted Amazon for troubleshooting and they have now told me to contact you to whitelist a MAC address. Can you DM me to help with this please
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ClairwithoutanE
(@ClairClair211) reported
@jenny_owens1 @Plusnet Is there no way you can cancel on complaint. I’m with BT now and they’re far better
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Roger Watson
(@y9rog) reported
@ukandrewtaylor It's unlikely to be a fault, I get persistently bad service in the Forth Banks area, both when I was on EE 5G and now piggy backed on EE PlusNet 4G. Did raise a case with them once but it went nowhere.
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Isabelle Farah
(@irresponsabelle) reported
@Plusnet I'm trying to log in to my account but on two different devices and on one wifi one on 4g it won't load. Is it down today?