Plusnet Outage Report in Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Plusnet
Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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JH
(@crofton1973) reported
@DaveWallsworth @SkyHelpTeam @OpenreachHelp Nope. I moved back to BT after trying Vodafone, Plusnet amd Sky. Even though it all comes down the same line, other people in the village have problems and aren't on BT. I know they are not the cheapest but are extremely reliable. Cheap is not always best.
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Frances
(@FGMarx) reported
@Plusnet my mobile transfer should have happened today. I've had no phone service all day and still nothing. My sim appears to be locked and the helpline has closed. The PUK I have been given hasn't helped. What can I do?
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Gilbert
(@Gil_Bertino) reported
@Plusnet 3 months and 4 engineer visits to resolve an ongoing broadband fault, and its returned. Can I get an escalation? Can I get a senior engineer? Can I speak to someone senior? No, no and (what a surpirse) no. By far the worst organisation and service I've ever encountered.
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Richard Longden
(@ivywindows) reported
@Plusnet very disappointed with Plusnet, will be leaving this service as soon as my contract is up, very poor customer service, waiting more than 6 months for my reward card, no one is bothered, it’s all talk talk.
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marty pitts
(@martypitts12) reported
@Plusnet I want to cancel my broadband terrible service
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ralphaverbuch
(@ralphaverbuch) reported
@Plusnet Called customer service yet again this AM. What an absolute nightmare! Bounced around the system & then cut off. All the while keep being told the account I thought lasted 12 months keeps on clocking up new charges. Used the sing Plusnet's praises. Not so much now!
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hiddentruth
(@Chintan578) reported
@Plusnet Mine yesterday twit hasnt been answer yet.. what you talking about...look at your broadband, extreamly slow and disconnect every minute.. Biggest mistake to join you and left @SkyHelpTeam..
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Michael Fidel-Baboon
(@MoustacheMaster) reported
@Plusnet Please could you come and help me put up my fences?
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graham greaves
(@cockylad) reported
@Plusnet how do i change payment method? Says in help that you can use cc but payment details dont seem to be editable.