Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 11/25/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pazza_81 Pamela (@Pazza_81) reported

    @Plusnet Furious that you’ve cut off my parents’ phone line as part of their DELAYED broadband upgrade, WITHOUT informing them (despite what you’re saying). You’ve cut off a vital line of communication to my mum who has Alzheimer’s. Terrible service

  • alfazzr1100 Alfa (@alfazzr1100) reported

    @plusnet Just as a warning to anybody who might be thinking of changing to Plusnet for the mobile my advice is don’t do it I did and I severely regret it. I was told they used to EE network but the coverage is not a patch on EE. 1/….

  • paulflintoft Paul Flintoft (@paulflintoft) reported

    @Plusnet hi, I can't receive calls at the moment. Same for some of yesterday. Is there an issue with Plusnet / EE at the moment?

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @Dannifromfife Friends have had no internet or landline since last Wednesday. Rubbish service from Plusnet. @Plusnet

  • flunny907 Finessa Wallace (@flunny907) reported

    @beecad101 @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk..

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    please @Plusnet, it'll just add more to my complaint to OFCOM & legal action! I have the emails, the messages to show it is you who's been the arsehole in all this! Which includes the claim I was in credit so no bill to pay & more lies! Go read Question 227237770 Plusnet! 4/end

  • flunny907 Finessa Wallace (@flunny907) reported

    @XpydaM @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk

  • jplumbum John Pulman (@jplumbum) reported

    Hi @Plusnet, my landline is not working, can you please check my line?

  • Scoobydee3 Deana (@Scoobydee3) reported

    @Plusnet I have had no response from your company. I have sent a DM as I wish to cancel your service. Could you please respond? Thank you.

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...