Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Essex, England
The most recent Plusnet outage reports came from the following cities: Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Great Dunmow |
Wi-fi | |
| Witham |
Internet | |
| Braintree |
Internet | |
| Southminster |
Internet | |
| Great Baddow |
Internet | |
| Witham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Jon_Two Hi Jon, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield
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books0507
(@books0507) reported
@Plusnet Is this an automated message? I know there was issues this morning and it’s apparently been resolved but I still have no internet.
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Paul Freeman
(@_paulfreeman) reported
Nice to see the amount of @plusnet tweets mentioning that what looks to be a major outage affected "a small number of customers" ;-)
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Neil Herbert
(@NeilHerbert) reported
@Plusnet @solarwhite100 @zabbix I'm now waiting patiently for plusnet to terminate my contract for slating them here... it's ok it'll probably take a while for them to figure it out....
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Plusnet
(@Plusnet) reported
@FrispotMagickal Hi there, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield
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Sandra Markey
(@SandraMarkey) reported
@Plusnet Let me unpack this message for you.... 1) "short while" - reports started around 1am, mine was not functional when I tried at 6:30am. Issue resolved some time after 9am. Definitely not my definition of a "short while".
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MancunianGirl
(@girl_mancunian) reported
@Plusnet This was not for a short time. Some customers were down from 1am. You can get away with saying 'a short time' because most of us didn't realise until we got up to work. Be honest - it was down most of the night too wasn't it?
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SomethingBetterChange
(@Somethi21372373) reported
@Plusnet It wasn’t a short time!!! It went down at midnight & didn’t come back on til 9 this morning!! Why lie?!?!? I’ll be switching provider if this is how you lie to customers!!!
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NEVERSEEN #FBPE
(@NEVERTEEN2) reported
@Plusnet @starchaser75 By lying to your customers, you’re adding insult to injury!! Your network was down from midnight to 9am. If you can’t even be truthful with customers, you deserve to lose them!!! Outrageous!
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Saffy Buttons
(@SaffyButtons) reported
@Plusnet I'm missing my online class! Any update on South Wales connection issues?