Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 04/01/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardBest6 Richard Best (@RichardBest6) reported

    @Plusnet - Hi, my phone reception in doors at home has deteriorated in the last couple of days, is there a signal issue you are aware of? My region is HX30LZ

  • dscriven Dale Scriven (@dscriven) reported

    @Plusnet are you having trouble today, my ppoe connection keeps dropping

  • stevepluta Steve Pluta (@stevepluta) reported

    @Plusnet Its disappointing in contract, but Your rep implied it was more a regulation policy not down to individual companies to force these rises. He was wrongly deflecting the responsibility I believe.

  • MsPPitstop 💍✨ Maria Barritt ✨❤️ 💑👰🏼 (@MsPPitstop) reported

    @Plusnet can you tell me why I have been unable to get a mobile phone signal for the last 3 days?

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

  • MatthewHewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported

    On Plusnet Fibre Extra which I use to get 75mb but overtime I’m now 53mb. I can get Full fibre 75mb for £25.99 pm, crap really 150mb package better but not at £31.99! Expected better package and cheaper prices @Plusnet

  • speechie77 Claire (@speechie77) reported

    @Plusnet new customer here. Tried signing up online and you took my money but now have thrown me back to the beginning of the sign up process. Been on hold for 30 minutes to speak to someone. Maybe I should look elsewhere for a new provider. Not impressed so far

  • bopthehonest Stephen Booth (@bopthehonest) reported

    @Plusnet Hoping you can help…I arrived in Calgary, Canada earlier today but I can’t roam unless connected to WiFi. I’ve checked my roaming settings and they are correct and I have data available.

  • Plusnet Plusnet (@Plusnet) reported

    @mattjmetcalfe Hi Matthew. Apologies for the delay in getting back to you. I'm very sorry to hear that you're having problems with signing up to Plusnet Mobile. I will flag this to the relevant team. I'd recommend trying a different browser or device. Regards, Emily Plusnet Leeds 🌞

  • _beckykatie Becky (@_beckykatie) reported

    Cba with @Plusnet I’ve literally had no internet for 3 days now and they won’t tell me why or try and fix it. I work from home - or I’m trying to atleast 🫠