Plusnet Outage Report in Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Plusnet
Plusnet is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Essex, England
The most recent Plusnet outage reports came from the following cities: Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Great Dunmow |
Wi-fi | |
| Witham |
Internet | |
| Braintree |
Internet | |
| Southminster |
Internet | |
| Great Baddow |
Internet | |
| Witham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Billy Hudson
(@Billyhudson11) reported
from
Tollesbury, England
@Plusnet Broadband has been down now for well over 24 hours…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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M_Rod 🇪🇺🇺🇦🏳️🌈🏳️⚧️🧸👬
(@M_Rod50) reported
@Plusnet Contacted your help centre and spoke with someone who had to refer the issue to the tech guys. Said he would call me back on Thursday 2 weeks ago, as the tech guys had 3 days to respond (I called on a Sunday pm) I’m still waiting for his response.
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Gareth Woods
(@onairwithgareth) reported
@Plusnet our wifi is not working, nothing is loading and when I say it’s slow, it’s so slow that nothing loads! I’m literally at my wits end with #plusnet.
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Paul
(@paullyscotland) reported
@Plusnet my broadband service started with you today. Really disappointed that immediately before I got the message saying I could start to use the service you've already sent me an email saying the price is going up!!
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Hayley Firth
(@Haylestone88) reported
@O2 @thepeterhunt I'll just add that I agree with Peter, and I usually can't access the internet. Your team insisted it's plusnet, but it's not, it's the issues with accessing the internet on O2 when your masts are down as everything else works.
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Kathy@Cruise Lowdown🛳
(@cruise_lowdown) reported
@plusnet So frustrated with poor customer service. Owed £50 cashback but been unable to claim it. Several tickets raised, promises given, promises broken, tickets closed and still no sign of the refund. We have spent hours on phone waiting for non-existent call-backs. #PlusNet
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ED Steenson
(@EdSteenson) reported
@Plusnet dreadful service. #complaint A week after supposedly having broadband signal I still have no internet!!! #disgraceful. How have the one best internet provider 8 years in a row!!!
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Katie Featherstone (Scotland/Iceland)
(@featherytravels) reported
@Plusnet Still not working I'm afraid. If you try to message me, maybe I can reply.
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Steve Bower
(@Steve_Bower) reported
@mostly_grumpy Compare the same package from Plusnet (uses EE network) & get EE to match price. My sim-only deal went from £28 to £12
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Gemma Whitehead
(@GemmaWh0) reported
@Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!
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Sammy Bentley ✶
(@SAMMMYx) reported
@Plusnet my 90 year old grandad is having no end of issues with your webmail, I can confirm this isn’t internet or laptop, I’ve cleared the cache and now at dead end, what do we need to do as everything has moved online?