Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 01/26/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Dunmow Wi-fi
United KingdomWitham Internet
United KingdomBraintree Internet
United KingdomSouthminster Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jimbobf2002 Jimbob (@jimbobf2002) reported

    @cbm64 @Nigelnog1 @ClaudiaWebbe Anything with a natural monopoly to me. For example, I pay plusnet for internet, but if I have an issue I have to wait for openreach to fix it, as they own the infrastructure. So really it is they that supply. Is is not?

  • KevRJones Kevin Jones (@KevRJones) reported

    @Plusnet email and webmail down again!!! No updates and no service stats? Update please.

  • Tetu0912 Sue Morse (@Tetu0912) reported

    @Plusnet Not happy with the service just now apparently I can't give notice to change my contract now even though I am on a monthly mobile contract. I'll always be within contract at some point in the month!

  • BenKPirrie Benn (@BenKPirrie) reported

    @Plusnet Yeah, still having problems with video quality

  • Walsall_Ram Harland Sanders (@Walsall_Ram) reported

    @Plusnet @thewatchernode Also from Walsall with the same issue.

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported

    @houseoflabrys My game plan when I moved in was to find someone who would install a satellite dish for me (via BT, kind of expensive to do independently), then once that contract was up go to freeview box £70. Internet / phoneline (I never use) by Plusnet. They're fine? <£30p/m

  • esarty Esarty (@esarty) reported

    After the absolute shambles of “service” we’ve had from @Plusnet over the last few weeks, I’ve just received an email from them saying that they’re raising their fees next month… Today’s Twitter is brought to you by the words “rubbing”, “salt” and “wound”.

  • SugarbushVinyl SUGARBUSH RECORDS (@SugarbushVinyl) reported

    @Plusnet email down for the 2nd time in 3 months...last time the outage was around 48 hours...not so good.

  • garryonaston Garry Taylor (@garryonaston) reported

    @DonnaHe60990670 Using BT and v happy. Reliable connection and any problems they are on it. Other than them, in the past found PlusNet very good

  • Dastardly28 mutley (@Dastardly28) reported

    Hi @Plusnet. I’m a customer who had no internet/telephone service for 5 days-bt openreach disconnected it during an infrastructure upgrade and then didn’t reconnect. I was told I’m due a refund on my bill. Cd you please tell me how I apply? Can’t find it on the internet. Thx u