Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 01/04/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MatWithnail wibble (@MatWithnail) reported

    @Plusnet hi there I was due to switch to you but need to cancel my order. Could you progress this for me please?

  • sophiegcollins Sophie G Collins (@sophiegcollins) reported

    @bencsmoke Plusnet is actually legit nice! Always have a good time with them. Good customer service, decent cost, good connection. I rate em.

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet Twice you promise a callback re my complaint. Twice you failed. Today: third promise and no faith it will happen. Your incompetence is beyond belief.

  • IBaxterSoundArt Ian Baxter (@IBaxterSoundArt) reported

    Coinciding exactly with an email about price rises (CPI plus a magic 3.9%) from Plusnet my broadband goes down. Sometimes it feels like the whole country is run by gangsters.

  • pipmadeley Pip (@pipmadeley) reported

    @Plusnet Thanks for your help, Curtis. 15 March is quite long to wait for a visit. My contract ends 3rd April. How much notice do I have to give to leave Plusnet? I don't wish to renew my contract until the problem is resolved, nor do I want to be charged double if I fall out of contract.

  • sophiemac89 Sophie Mac (@sophiemac89) reported

    Changed internet provider to @Plusnet They cut me off my current provider but didn’t connect me with them, then said it would be 3-5 days, a week later I ring and they haven’t actually placed the order! Worst company I have ever dealt with! AVOID PLUSNET ✊🏼✊🏼✊🏼✊🏼✊🏼 #plusnet

  • BoroFanChris BoroFanChris (@BoroFanChris) reported

    @Plusnet I’ve just had my broadband activated and I need help, however nobody ever answers your phone line! Can I get help here please, or how else can I speak to someone?

  • Plusnet Plusnet (@Plusnet) reported

    @MatWithnail I'm sorry to hear that Mat! I'd recommend giving our Customer Options team a bell on 0800 432 0200, they're open until 8PM weekdays,7PM Saturday and 6PM Sunday. They'd definitely get that sorted for you👍 I could arrange a call back if you like instead? -Max, Plusnet Sheffield

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet Hi guys, my broadband speed has been significantly lower than what I'm expecting and paying for over the past 2 night. How much longer should this continue for before I can raise an issue/complaint? Cheers C