Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 03/19/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackSheep0911 Richard Snow (@BlackSheep0911) reported

    @Plusnet In the last 2 days my Internet speed has gone from bad to painful. Netflix is buffering every 2 minute. Over £30 a month for it to take me 2 hours to watch a half hour program.

  • JammyFraser Jammy Fraser (@JammyFraser) reported

    @Plusnet engineer call out, I am no closer to having a working phone in my new home! Everyone I have spoken to at Plusnet has been very pleasant and willing to help but completely ineffectual in resolving the issue or indeed even able to understand why I am now so frustrated that I have

  • FlowerP79667758 Flower Pot (@FlowerP79667758) reported

    @Birdybabe07 Plusnet are crap. 😬

  • deancairns1976 dean cairns (@deancairns1976) reported

    @Plusnet can someone please ring me I have no service on my mobile this past 2 days

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet @Plusnet @plusnethelp Seems I have to go public to get any help. Your service is so bad - both customer and wifi service - that an email is going off to ombudsman tonight.

  • JamesNewman76 James Newman (@JamesNewman76) reported

    @Plusnet can you help today ? Read the website and says your open ..

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Seeing as i'm not by myself having problems with all the complaints going on, i'm making a offical complaint to the ombudsman.

  • FlowerP79667758 Flower Pot (@FlowerP79667758) reported

    @Plusnet I have tried that. So far have been asked to unplug wiring and take the front off of a socket. Asked for my mobile, laughed at and basically given the run around. I have no trust or faith in your service.

  • huskadoodledoo tigerman mags (@huskadoodledoo) reported

    @Plusnet Wouldn’t be leaving if everything was fine would we. We’re gonna be paying more on a new broadband contract. It would be@much easier to not have to change so obviously we have reason to want to cancel

  • xanpagebrown Xan (@xanpagebrown) reported

    @sortoftruejosh @ZainRaz4 Oh wow… my dad doesn’t want to be with bt again because they hiked up his price by nearly double on his EE phone and BT broadband and I’ve had nothing but bad experiences with sky. Plusnet router is **** because it’s a bt hub 5 with a skin slapped on. Idk then