Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 03/25/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SHEFS17 Ian (@SHEFS17) reported

    @Plusnet Is it when your Plusnet Internet connection constantly drops off every evening almost without fail around 10pm, and no don’t bother DM me as our contract is thankfully coming to an end, spend less on advertising and more on getting the basics right, like supplying what we pay for

  • timjchappell Tim Chappell (@timjchappell) reported

    @Plusnet. . 07 download speed all day, can anyone help?

  • 1982nich nicola Holmes (@1982nich) reported

    @Plusnet We got through to customer service, but our broadband is still not live and we have to wait for someone to sort it tomorrow

  • ShimmiArt 🏳‍🌈Shimmi🏳‍🌈 (@ShimmiArt) reported

    @parfaitmini @Plusnet What ********. We had nothing but trouble with them when we had them at uni, sorry you’re going through this

  • thescottmyers Scott Myers (@thescottmyers) reported

    @Plusnet are a joke. Took 3 weeks to activate my services after a house move, been on 48 hours and not just turned it off as your system has broken my account so I need to open a brand new account and could take 2 weeks to be activated 💩

  • tim_1_of_a_kind Tim Hocking (@tim_1_of_a_kind) reported

    @Plusnet Hi i have sent 2 messages and had no reply could i get some help please.

  • TheKingIsDead9 TheKingIsDead (@TheKingIsDead9) reported

    @Plusnet . Another evening with intermittent broadband issues. What can I do about it? Getting boring having to ring up and speak to someone about it now.

  • emma_shone Emma Meredith-Shone (@emma_shone) reported

    @Plusnet I’ve not got any my HD Channels & can’t get by BT Sports back. I can’t get them back after having issues with the box, which is all sorted now but lost all the subscription services I pay for thanks.

  • ajayg1234 Ajay (@ajayg1234) reported

    To the debt collectors, without even calling me to discuss. This has had a huge impact on my credit rating and the worst thing is Ray says it's now out of their hands and I need to deal with the debt collectors. Absolutely disgraceful and Plusnet are a disgrace.

  • stuinweymouth Stewart Alsop (@stuinweymouth) reported

    @Plusnet I need some help here. I have switched my Mum over to you. We paid the upfront on card and setup DD with 2 different accounts and apparently both instructions have failed and we don’t know why? Is it your end?