Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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desislava
(@desisla47510875) reported
@Plusnet Also, can you provide me with a customer contact email address?
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Richard Wilmot
(@Wilmot99) reported
@Plusnet Morning, Please reopen 214801930 . Issue has not been resolved and is now worse than ever. If not resolved in the next week I will start looking for a new broadband provider.
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Plusnet
(@Plusnet) reported
@GraemeHeddle Hi Graeme, I'm sorry to hear you are wanting to make a complaint. Is this in regards to a Broadband or Mobile account? - Curtis, Plusnet Sheffield
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desislava
(@desisla47510875) reported
@Plusnet I am a new customer and had my internet connection last week. Yesterday, the internet stopped a few times and destructed my work. Can this be investigated? Also, I am due a voucher as part of the offer. When will this be sent? Let me know if you need any further information
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Alf Love
(@alf_love47) reported
There are some real crap ads on tv, recently had the Dominos with lads yodelling, but some are brilliant. Love the PlusNet ads.
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Peter ORourke
(@peterorourke16) reported
@Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.
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Stephen Russell
(@piping_stevie) reported
@Plusnet nearly 20 minutes on hold. I would like to cancel my contract. I have been a customer since October 2020 but have never had any of the promised connection speeds.
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Plusnet
(@Plusnet) reported
@NomadicAdam Thank you for getting in touch and I'm sorry to hear about this. I have sent you an email in regards to the final bill, if you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield
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Chris Richards
(@chris0891) reported
@Plusnet On 16 July I reported an issue with dropping connection. Plusnet ran tests which caused the internet to stop completely. This was on Friday 16 July. Apparently work is now "on hold" until 21 July. This is unacceptable. Please escalate this as a priority.
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Lisa Herbert
(@lherbert09) reported
@Plusnet hi, idiot Q from me - I've just received a new Hub One as a replacement for my old router - the setup instructions don't mention a modem - do I keep or remove my BT openreach modem??