Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/28/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @AlexEDarko Hi Paul, I'm sorry to hear about your broadband. I can see that you've contacted our Support Team earlier, is this now all sorted? Or do you need any further help? - Curtis, Plusnet Sheffield

  • bednarski_n NBednarski (@bednarski_n) reported

    @Plusnet Waited 2 hours for a call back. You’ve ignored one message from me this morning and one from my girlfriend. A company who pride themselves on customer service , you aren’t doing great are you?!

  • Mike_P_B Mike B (@Mike_P_B) reported

    @SenseiAsad @NinaPinOD @Plusnet WA4 down too, not that close but I’ve tried everything and no connectivity.

  • dw8cp Damien (@dw8cp) reported

    Pretty impressive how dogshit my internet connection can be when my router is in the next room. Plusnet is terrible lmao

  • RosannaKirby7 Rosanna Kirby (@RosannaKirby7) reported

    @Plusnet help our WiFi isn't working

  • NinaPinOD Nina Purcell (@NinaPinOD) reported

    @Plusnet @SenseiAsad I’m the same Asad. Down for over 24 hours now for me after the same last week. Please can you advise @Plusnet ? I did call but was unable to speak to anyone and the voicemail just continues to say call back tomorrow?

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @NinaPinOD @Plusnet Support said the issue is with openreach and that it’d be sorted by 4am today (clearly wasn’t), then half 8 tonight (also a no, although it was back for an hour or so before going again). Whereabouts are you based? We’re in Warrington WA5.

  • londontaxitx4 londontaxitx4 (@londontaxitx4) reported

    @Plusnet Plusnet still down when will be fixed

  • SalnPage Sal Page (@SalnPage) reported

    Hoping parents' phoneline is back on today. My poor Mum, battling with the mobile & my Dad used to know all about phones years ago. His job was designing telephone exchanges. I keep bothering @Plusnet ... their customer services are so good.👍

  • ceri_hirst Ceri Hirst (@ceri_hirst) reported

    @PamCrossland Plusnet Customer Services