Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/19/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • strayficshion DrSuzanneConboy-Hill (@strayficshion) reported

    Hello @Plusnet, why do you disallow texting to short form numbers? So many emergency services and utilities use them. Today it was @UKPowerNetworks and again I was unable to make contact when I needed to.

  • rokerman57 Don Mckenzie (@rokerman57) reported

    @nelliecarty I’m sim only with plusnet it’s around £6.50 a month, they use EE network!

  • darrich_kessy sykesie (@darrich_kessy) reported

    @Plusnet But expect a 72+ wait for an acknowledgment. “Award winning customer service” - they don’t say what award…

  • blackhairbub Mig (@blackhairbub) reported

    @Plusnet Why do I have to chase you, when you should be updating me on my loss of service??

  • blackhairbub Mig (@blackhairbub) reported

    @darrich_kessy @Plusnet Poor service award - they got gold.

  • CBGActors Curtis Brown Actors (@CBGActors) reported

    @Plusnet just spent 25 minutes trying to get through on the phone. I moved house a week ago and still no wifi transferred over due to a problem with the phone line. Was meant to have an update Friday and still nothing. 😵‍💫

  • mezpahlan mez pahlan (@mezpahlan) reported

    @Plusnet is there an outage in the Bristol area? I haven't been able to get phone signal all day 😭

  • NickRance11 Nick Rance (@NickRance11) reported

    @Plusnet what‘s going on with 4G roaming ? Seems there’s a #problem you’re not talking about. Exasperated daughter on Europe interail trip can’t use data. 5 calls to #customerservice & still no roam like at home

  • NeedMoreTree Chris Walker (@NeedMoreTree) reported

    @Plusnet why are you cutting our line tomorrow while we are still living here 4 more days?? we are being left without any service. is this grounds for us to leave you and join another provider?

  • Marathon_Tardis T Bolts (@Marathon_Tardis) reported

    Hi @Plusnet can anyone respond to my DM please? I’m in dire need of my issue getting sorted otherwise I can’t get to the airport to fly home. Today!!