Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/04/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • prvanlan Paula VanLaningham 💙 (@prvanlan) reported

    @Plusnet You know, it is really irritating when trying to report an issue with flickering broadband service that the default assumption from the tech team is that I’ve somehow set up the router incorrectly when it otherwise works.

  • kfmag Mrs Barlow (@kfmag) reported

    @Plusnet Once again I find the service that you give unsatisfactory- it seems that if ever there is a problem ( which there often is ) that we are left to trouble shoot ourselves . Please rectify our issue ASAP as we need our connection for work . Many thanks

  • Plusnet Plusnet (@Plusnet) reported

    @flat_earther Sure and I'm sorry to see that's an issue. Just to make you aware we won't be able to report a fault or book an engineer for a non account holder but if you could ask her to DM us with your username we'll be able to look into it and advise what to do. - Adam - Plusnet Sheffield

  • ReenOnion Reen Onion (@ReenOnion) reported

    @Plusnet Thank you. I'll try the wi-fi boost suggestions. If I'm still having problems I'll let you know.

  • ian1martin keepinmyselfalive (@ian1martin) reported

    @Plusnet how do I cancel bt sport please

  • Plusnet Plusnet (@Plusnet) reported

    @jermyn55 Hi Paul, thanks for getting in touch. I'm afraid our Plusnet mobile service doesn't support messaging to short code numbers and why sending texts to this number may not have worked. - Benj

  • Bomernee Bomernee (@Bomernee) reported

    I also ordered virgin media broadband for the new pad. Gonna have 500Mb down and 36Mb up! There fastest deal this unreliable plusnet can **** right off.

  • jazzmajevadia Jassel Majevadia (@jazzmajevadia) reported

    .@Plusnet I'm in Edinburgh and having continuous internet speed issues. What is going on and why should I continue paying for patchy and slow internet?

  • AshleyW77758515 Ashley Watson (@AshleyW77758515) reported

    @Plusnet hi I'm having trouble with my broadband speeds and cutting out regularly I've tried the reset router avenue but still slow and patchy speeds.I've also got a message on my account that says I cannot change anything in my account because of a phone order in progress? Not

  • MeganWHoundFan Megan Wilson (@MeganWHoundFan) reported

    @Plusnet phone and broadband down in EH44