Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/03/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thenoblesteed Stephen Agius ステフェン (@thenoblesteed) reported

    Hi @Plusnet Having broadband issues nearly every night for the last month. Keeps cutting out, for up to an hour sometime, shouldn’t be happening this much. Please sort this out.

  • AnIndividualist TheRealCraig (@AnIndividualist) reported

    Hi @Plusnet I’ve a problem with your website. It won’t accept my postcode even though it appears in the drop down list. Trying to apply for a sim only deal. Thanks

  • roblatch66 Rob Latchford-Evans (@roblatch66) reported

    @Plusnet Useless customer service and had me going round in circles trying to sort router issues. Only option now is to leave. Not happy

  • KyleInglis23 Kyle Inglis (@KyleInglis23) reported

    @Plusnet every night recently our wifi disconnects, comes on and off but last couple of nights its been off nearly all night! Is there an issue in our area? Ab439ew is our postcode!

  • RunninOnEmptee Runnin On Empty (@RunninOnEmptee) reported

    @minniebirch They are all pretty much the awful same Minnie,we we're originally with BT but when it went down, they left us without internet for 6wks hence I left, My parents tried Sky & Plusnet and Sky treated them disgustingly, Plusnet only bucked up when threatened with legal action ? 🤓

  • biosniper BioSniperUK (@biosniper) reported

    @Plusnet @plusnethelp @bt_uk Seriously. Fix ya firmware folks.

  • minniebirch Minnie Birch ♫ (@minniebirch) reported

    @RunninOnEmptee Sorry to hear that. It does often feel the good customer service goes out the window once you've signed up! Im with plusnet and they've been good so far but if you've had issues before guess you'd be wary to switch to them

  • AmirTaghan Amir Taghan (@AmirTaghan) reported

    @Plusnet hi, I got an email this morning to say my direct debit has been cancelled? I've only recently signed a new contract with you guys. Help please!

  • jackieL21535365 jackie Lewis (@jackieL21535365) reported

    @Plusnet trying to get through for last 30 minutes. No Internet again, paying £32 a month for appalling service. Supposed to be working from home but causing big problems.

  • FernoxChris chris broadbent (@FernoxChris) reported

    @Plusnet doesn’t do your customer service review score any good when you threaten to use debt collection agencies on the first payment request letter you send. £22.01 and this after you let your side down with poor internet reliability for 18 months 😞