Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Billy Hudson
(@Billyhudson11) reported
from
Tollesbury, England
@Plusnet Broadband has been down now for well over 24 hours…
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Takski I'm really sorry you feel this way, where possible we always want our customers to have the best deal. What I can do for you is organise a call back from our Customer Option Team. -Curtis, Plusnet Sheff
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cath shipley
(@cathshipley1973) reported
@Plusnet the worst customer service I have ever encountered. Terrible company and as soon as I can get out of contract I’m gone! I need complaints team to contact me but getting ignored
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KM🍹
(@keldaaa) reported
@AirtimeRewards hey, can you redeem on plusnet mobile bills as they use the EE network, or does it have to be EE numbers directly? Thank you
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Neale McGeever
(@nealo88) reported
@Plusnet are your services down in the NE37 area?
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Michael Cross
(@mxcomps) reported
@Plusnet The internet connection has been fine all day. Let's hope the network issue has been resolved and I don't lose connection again. Service was good for the first two months I was with Plusnet.
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Plusnet
(@Plusnet) reported
@LynnGay159 Hi there Lynn, I'm sorry about that, it doesn't sound right. That can happen if there's a problem with Openreach's address records sometimes. Please send over a DM with your phone number and address when you can and I'll sort it out for you. - Adam - Plusnet Sheffield
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Roxy Larkin
(@roxylarkin) reported
@Plusnet Hi, our house is currently uninhabitable due to a burst pipe since December which is undergoing reinstated works so at the minute we're not using any Internet, is there any help available with bills while we're not able to live there? Thanks
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Brian Harris
(@harrisimo) reported
I like @plusnet but their email provision and webmail service is truly, truly dire. Not improved AT ALL in over 10 years. Went a few MB over the storage limit and they wiped my *entire inbox* overnight. Only way to restore it? Post a request on their community forum. Madness.
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Neil Bradford
(@Neil_Bradford) reported
Nobody will take responsibility for damage to a driveway when your internet fibre upgrade is carried out with @Plusnet @bt_uk #BTopenreach #KellyCommunications All denying responsibility and all shifting responsibility with a bullshit report. Told to get legal representation.
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Tim Hackett
(@Tim_Hackett) reported
@Plusnet Luckily 999 still worked as an emergency number with no signal for her.