Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 11/23/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BexMaltby Rebecca Maltby (@BexMaltby) reported

    @Plusnet my router has suddenly lost connection to the internet. Is there any problem SE London?

  • quaplek Alex Hunsley (@quaplek) reported

    @NotThatExciting My old Plusnet broadband was 10-20 down, 1 up. A game changer!

  • jesspIease jess:-) (@jesspIease) reported

    @Plusnet I sent you a message yesterday morning, please help me.

  • Plusnet Plusnet (@Plusnet) reported

    @dgpearce1000 As it would be an upgrade to a faster service, you would be able to do so without penalty. The same process already applies to any customer who upgrades from ADSL to Fibre/Fibre extra, or from Fibre to Fibre Extra. -Tony Plusnet Sheffield

  • BricklandJoe joe brickland (@BricklandJoe) reported

    @Plusnet why is it so hard to make an account on your website trying to make an account appears impossible as I still haven't found how and there is no help on the customer support pages. Please provide a link to the page that is CREATE AN ACCOUNT.

  • stoofer2 Dr Helen L (@stoofer2) reported

    @Plusnet as an existing customer I would rather stay with you but you don’t seem to offer any deals or incentives to stay. Persuade me…

  • djmads08 Dewi Madden  (@djmads08) reported

    @Plusnet Hi. This was a few days ago now. No problem anymore.

  • Psycrowe_84 Robski (@Psycrowe_84) reported

    @Plusnet Hi Plusnet, I just had an amazing experience with Dom from the customer services team (he said he is based in Merseyside), he is a credit to your workforce and if there's any kind of recognition scheme I hope he can be considered cos he is a star ⭐

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @quaplek I'm sizing up the cost vs Plusnet just now, and it looks like 6 on one hand and half-doz on the other. Probably be pennies a month in it to go from 70 down, 20 up to 500 down, 70 up.

  • adamjb68 Adam Bargery (@adamjb68) reported

    @Plusnet I am trying to change my direct debit details and there is nowhere I can do this online. According to help I go to bills. I do, but nothing to change details