Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Darth Rider
(@DarthRider4) reported
@Plusnet It may be expected to you, but every other network I have used rings engaged which is logical if the line is engaged, disconnecting the call as if the line is inoperative is just plain stupid.
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Graham Mitchell 💙🏴🇪🇺
(@arundir) reported
@supertanskiii I'm with Plusnet, had a problem with original router they sent years ago, gave me a replacement which is working well.
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Mark Salisbury
(@salisbury1983) reported
@Plusnet Worst ISP ever, poor customer service and unreliable connectivity. Speeds so low compared with projected speed. Made the switch an low and behold much better service. Should of learnt when plusnet was branded as the abysmal madasafish…..
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Adam Carr
(@AdamCar52360562) reported
@Plusnet hello can you please provide me with customer service phone number for plus net mobile. Evey number on line is saying it unrecognised when try ringing.please.
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet I'll call again tomorrow but claiming an error message "doesn't exist" when it's all over your community pages because your helpline guy "has never heard of it" gives zero confidence in your service. Hopefully I won't speak to a zombie then.
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zoe engstrom
(@zoe_engstrom) reported
@Plusnet my husband cannot work from gone because of the atrocious connection and speeds. I am making a complaint to OFCOM, and I would like to discuss early termination as you are not upholding your end of my contract.
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Plusnet
(@Plusnet) reported
@KittiKat76 You provided us your account username on a previous contact you made to us through this support channel. -Tony Plusnet Sheffield
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zoe engstrom
(@zoe_engstrom) reported
@Plusnet we’ve been with you since May. I am absolutely gutted that we signed up to this shower of an internet service. My whole family keeps their WiFi switched off on their mobile phones because you are not providing us with the service we signed up for.
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Masked Figaro
(@MagnificoFigaro) reported
@supertanskiii Ours was shite too. Kept loosing wi-Fi on all devices. Its a known issue that the device switches between 2.4 and 5 ghz depending on range but fails and drops the device. Spoke to Plusnet and they talked me through disabling 5 ghz. After that haven’t had any problem.
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Toby Holleran
(@TobyHolleran) reported
@OpenMindMH If speed is an issue it could be an OpenReach thing, so you should avoid NOW/BT/TalkTalk/Plusnet etc Sometimes if your router is on an "auto" channel it can get interference from your neighbours' routers which can make the internet cut out.