Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/27/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markb44z Mark Boulton (@markb44z) reported

    @plusnethelp Morning! Does Plusnet offer a call screening service where the caller has to say their name and press a button before getting through as I can’t see an option to add this to my account? Thanks!

  • Minidicdoc Kyle Dickson (@Minidicdoc) reported

    @Plusnet are you having Auth issues? Router is not accepting correct username and password

  • Martin76x Martin - (@Martin76x) reported from Inverness, Scotland

    @plusnethelp @Plusnet Again with no service on my mobile ,,,, You guys are really promoting yourselves here #Not

  • briggy1701 Matthew Briggs (@briggy1701) reported

    Anyone else having issues with @plusnethelp or @Plusnet tonight. I've been without Internet (aside from my smartphone) for over 3 hours now.

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp Thanks for the response. Its the same response I had when it first started and didnt change a thing when I tried all these options. Why does your company stop me accessing my plusnet account on day 1 of billing? Its an insane way to run things and to treat your poorer customers.

  • ozric42 David Neal (@ozric42) reported

    @FrameshiftShark I was with Plusnet for the best part of 20 years, great service and good prices. I only switched to Virgin myself last year because I could finally afford fibre, but I'm so close to the exchange I'm not on a cabinet and Virgin are the only company who use their own cabinets.

  • jrewillis John Willis (@jrewillis) reported

    @Plusnet hi. I got my “your reward is on the way” email on 7th April. It’s been over the 30 days I was asked to wait. Can you help. It still hasn’t arrived!

  • alamogordoglass Best Boy Death Grip (@alamogordoglass) reported

    @FrameshiftShark Had a good run with Plusnet, currently got a BT gigabit package, if it's in your area I'd hugely recommend that Never had any major problems with either aside from an outage w/ plusnet due to a physically broken line that needed splicing

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @virginmedia Still no response about fixing my internet service, joke of a company, @Plusnet help me out here and get me signed up with you #whatinternetservice?

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @virginmedia @Plusnet @TalkTalk what do you reckon about all this nonsense from ‘the best and fastest WiFi provider’ anything you can do too help a man struggling with WiFi out ?