Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 11/24/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JulietteNYRO Juliette Raine 🍃💚🍃 (@JulietteNYRO) reported

    @Plusnet why is my internet not working? 😱

  • Xexyzx Tim Miller (@Xexyzx) reported

    @Plusnet Our connection (in TN14) has dropped - router working fine but no broadband connection available - but your service status says there are no reported faults. Any ideas?

  • IanHawkes82 Ian Rex-Hawkes (@IanHawkes82) reported

    @virginmedia Well, that's great. If I said I would pay you "as soon as I can" for my broadband, how do you think you'd take that? Please arrange for a human to call me to explain why I should stay, as this is atrocious service so far after years of reliable internet from Plusnet.

  • PunkyTeuchter old captain seafield (@PunkyTeuchter) reported

    @Plusnet It's back up now, advisor service fixed it at 10am. Cheers.

  • MaxineKH Maxine (@MaxineKH) reported

    Day 3 with a new service provider and no working Internet and no sign of it getting fixed @Plusnet please help

  • iagdotme Ian Anderson Gray (@iagdotme) reported

    @Plusnet Thanks! I'd like to test the network first. Do I have to sign up for a contract to get a SIM? Can I just try for 30 days?

  • kirstieh84 Kirstie Harris (@kirstieh84) reported

    @Plusnet is there any issues with your net?! Because we are having problems

  • BearyGoodBear Bear (@BearyGoodBear) reported

    @Plusnet disappointed the new hub 2 you sent me as part of my renewal doesn't support VoIP services. Totally useless upgrade... Long live hub 1!

  • i_am_softlad ⓈⓉⒺⓋⒺ Ⓖ (@i_am_softlad) reported

    @EddieRobson @Plusnet I'm with @Plusnet and I've just accessed YouTube with no issues at all. I'm in SE London for what it's worth.

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Thanks for your reply. I have managed to login now but no thanks to BT who were no help whatsoever, just telling me to do what I had already done.