Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 11/18/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_Waterfield Prof Nick R Waterfield (@Nick_Waterfield) reported

    @mjpallen @Plusnet I use EE for all my families phones (4) and broadband. They are very good and have great customer service. When i have been into the Leamington shop they even worked out how i could save money by moving onto a more appropriate tariff for my broadband.

  • lordjusticewolf Pierre (@lordjusticewolf) reported

    @ShoezooN14 @jon_trickett Haha, lol I had Plusnet once. They were good, until I found they were overcharging me. Only £2pm but hey, every penny helps. I called, & the advisor put me on hold but didnt press the mute button!: Don't give him his Fg money back the advisor shouted to her F/walker, he's rude?

  • RamsgateTodd Todd of Ramsgate (@RamsgateTodd) reported

    @plusnet Shocking service. Gave me AM when I asked for PM. Engineer hasn't turned up, no call or apologies and my phone won't connect to them when I call them. Absolutely the worst provider I've been unlucky enough to use.

  • MichaelOFarrel6 Michael O Farrell (@MichaelOFarrel6) reported

    @Plusnet my broadband is dropping out with increasing frequency again! It took at least x 6 engineers visits to resolve the issue last time, is there anything I can do to resolve this issue?

  • DamianPHughes Damian Hughes (@DamianPHughes) reported

    @Plusnet Mobile signal either down or weak and intermittent all day today. SK23 6BD Any explanation?

  • Jofitz131159 Joanne Fitzsimmons (@Jofitz131159) reported

    @Plusnet so I give Plusnet a chance, 2 weeks in, a fault, 4hrs on the phone , 8 days without the service, no compensation, cancelled the service now they’re trying to charge £226.00 does that include the £8.50 per day compensation… #robbery #evenrobberswearmasks

  • NessCooper2 Ness Cooper (@NessCooper2) reported

    @Plusnet my plusnet is currently not loading and only showing inbox is there an issue with the plusnet emails please thank you

  • anndrarm Andrew Milne (@anndrarm) reported

    @Plusnet Hi. I am moving house and need to cancel my contract. I tried phoning 08004320200 to do this, but keep getting cutoff. Is there another way?

  • littlemsgooner Hazel (@littlemsgooner) reported

    Anyone else having a problem with @Plusnet mobile service?

  • Midgetcorrupter Rick Payne (@Midgetcorrupter) reported

    @Plusnet having issues with our broadband connection. Suddenly orange light and b light on the router. Is the internet down in the HX7 region?