Plusnet

Plusnet Outage Report in Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 11/23/2025 03:15

November 23: Problems at Plusnet

Plusnet is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewFido Cllr Matthew Fido (@MatthewFido) reported

    @rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.

  • Samaulay1 Susan Macaulay (@Samaulay1) reported

    @Plusnet, really disappointed in the cancellation of a phone & broadband order. 4 times its been reinstated, then the account was closed by the 'system'. Leaving a vulnerable person without contact...please help I'm getting nowhere and spent hours on the phone trying to resolve

  • DontFretAudio Graham Heath (@DontFretAudio) reported

    If you've an elderly vulnerable relative who's lifeline is their phone, don't use the 'Poundshop BT' service that is @Plusnet. They'll **** the order up, lie, and go and change the number that person may have had for 47 years! leaving them scared and confused...STILL

  • Knightfa11uk Matt Ward (@Knightfa11uk) reported

    Hey @Plusnet why the hell does my Internet keep going down when I’m trying to stream!?!? Never had an issue before but the last week has been shocking! Works perfectly normally then drops like I pulled out the cable! Frustrating as all hell!!

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet Ahhh so it drops repeatedly?? I thought it was dropping completely for that period..i'd still say its an exchange issue though,possibly switching traffic around during low demand times

  • SteveBPiercy Steve Piercy (@SteveBPiercy) reported

    @NETGEAR_UKI UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.

  • WillBarra Parsimonian (@WillBarra) reported

    @Plusnet Thank you for the reply, but it's a bigger issue than just me. You're in breach of every one of your customers' contracts by not using the correct inflation figure. This is bad business, and not well-aligned to either your Yorkshire brand roots or claim of "honest products".

  • danieljmckee Dan! McKee - housewives favourite (@danieljmckee) reported

    @RodHardpan I can’t recommend one but I’d avoid plusnet. Everybody I know with them in the greater Manchester area is having problems with the signal just cutting out

  • peeblesrunner Paul Nichol (@peeblesrunner) reported

    @plusnet having just renewed by contract with you to get FTTP I am disappointed that you want to now crank it up by 14.4%. Especially since inflation is going down and therefore your costs for the next 12 months with be lower than the Dec rate. Very poor IMHO!

  • solarwrath Andy Johnson (@solarwrath) reported

    @Plusnet my broadband service has been down since yesterday morning (was reported yesterday). How do I get an update on the fault?