Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Essex, England
The most recent Plusnet outage reports came from the following cities: Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Great Dunmow |
Wi-fi | |
| Witham |
Internet | |
| Braintree |
Internet | |
| Southminster |
Internet | |
| Great Baddow |
Internet | |
| Witham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Ramm
(@rickramm1) reported
@Plusnet pls respond to direct help needed message, need help with lost phone/ replacement sim. Been 9 working hrs without a reply.Not good customer service.
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Kev Summers
(@Kev_Summers) reported
@Plusnet customer service is awful. Avoid it like you would the EFC managers job.
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Alex Haines
(@AlexJamesHaines) reported
@itf @Scott_Helme @Plusnet Sadly I'm having to leave as they no longer want mine nor some of my thirty referrals custom. There are rumblings that all resi will be moved after they've moved all of their SME this year. I've seen support drop like a rock recently and have a 1 hr SLA that is regularly broken!
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Reder
(@Marcin56410594) reported
Part 3 Customer service advisor blaming me for not checking if direct debit is in place and advise to pay a cancellation fee to the debt recovery and then sign new contract with them again - ridiculous! Well done @Plusnet! Let the customer pay for your mistakes! #plusnet
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MsandyPT
(@MsAndyPT) reported
@Plusnet Really, really, unhappy with your service.I have been without internet, since I moved FIVE months ago. Finally, Outreach are coming tomorrow… but you have sent my router to my old address & I’ve been hanging on the phone for ages! Absolutely appalling customer service!
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Tom Wood
(@thomas_wood_) reported
@Plusnet All sorted now. I managed to call up the other evening and fix the issue. Thanks
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Sam R
(@maz558) reported
@WhichUK I’m still waiting for my refund from John Lewis Broadband via @Plusnet from October. I was wrongly charged a termination fee and they refuse to repay me even though they agree thru made a mistake. I feel that I’ve no choice now but to go to court! Please help @MoneySavingExp
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Pete Martin
(@onLoughrigg) reported
Hi @Plusnet ( or @EE )... the mobile signal seems to be down in Ambleside and I can't find out how to report it/ see what's going on. Any help...or is it just the end of your service here?
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Cara
(@tweet_cara) reported
@MarcAllera @PlusNet Hi - I got a Plusnet Purcard in Jan22, saved it for especially for Dec,only to find it is no longer valid 'cos I needed to register. Plusnet Customer Serv has been v unhelpful. Pls advise who I can contact to resolve b4 card expires.
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Xenomorph
(@codemon18429317) reported
@fesshole I bet you're a Plusnet customer service tw** aren't you?