Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 02/14/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Dunmow Wi-fi
United KingdomWitham Internet
United KingdomBraintree Internet
United KingdomSouthminster Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vc61 MrsMartyn (@vc61) reported

    @Plusnet i have sent you DM and also text Help to the number provided - no reply. We have only been with you for 2 days, the contract is going to get cancelled if no one comes back to me today, this is even worse than the useless providers we left behind!!!

  • KeithRGrimley Keith Grimley 😃 (@KeithRGrimley) reported

    @plusnet . Please unlock my online account asap. The website isn't working well, the charges are ridiculous & as soon as I've filled in the web feedback, my account won't work Your technical team are clearly blocking my account What lousy service all round Connection poor, too

  • melanieb_OT Melanie (@melanieb_OT) reported

    @O2 Thanks, I have DM'd. Never had this problem when I joined Vodafone or Plusnet mobile.

  • LouiseMorey2 Louise Morey (@LouiseMorey2) reported

    @Plusnet 17 minutes on hold ..... anyone there!! New customer so not impressed.

  • DesonLecky Lecky Deson (@DesonLecky) reported

    @Plusnet How about less virtue signalling bollocks, and more people answering phones and messages. Dont blame covid, just dont be ****. Bring back the plusnet boss'es you sacked when BT bought you out. You've clearly gone to **** since.

  • cartoonelli Simon Ellinas (@cartoonelli) reported

    @Plusnet very slow broadband speed today. Can you fix this?

  • chicaceel Cathy 🌳🕷🕷💙🌕 (@chicaceel) reported

    @Plusnet Thanks, at least we’ve confirmed the problem now. I’ll have to look at other solutions for them.

  • CheekyBigLad Lewis (@CheekyBigLad) reported

    @Plusnet Hello, new customer and i'm not getting the minimum guaranteed speeds

  • Ed21697935 Ed (@Ed21697935) reported

    @Plusnet Can I advise anyone else wishing to sign up to Plusnet not to, and most certainly do not pay up front. I had to cancel after 4 days within the 14 day cooling off period. After 2 weeks, I've received no response or money. £73.98 is a weeks pension, Join at you peril.

  • WinnDoris doris winn (@WinnDoris) reported

    @plusnethelp Longstanding customer. Signed for new contract in Feb with estimated download speeds of 4-9Mb, 2 emails from PlusNet confirmed this. Now that contract has started got another email from you which now states estimated download speeds of 1-3Mb. Annoyed at untruths.