Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 03/29/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SMGuitars Stu Moir (@SMGuitars) reported

    @Plusnet The worst broadband I’ve ever had. Constantly cuts out and is slow. Contacted customer service, they told me there was nothing wrong with it. The only good thing is my contract ends soon.

  • Andriux55 Andrius (@Andriux55) reported

    @Plusnet no mobile internet just sometimes H+ for more then 3 weeks , what is issue ,why nobody fixing it ?

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet as I logged on today I saw if I was a new customer I would be charged £9 instead of £10.93 ,as I’m a long term customer. I thought “April Fool” .. but nope penalised for being a long term customer. Cracking .

  • ProbablyNowt ProbablyNowt (@ProbablyNowt) reported

    @Plusnet DM sent, thanks. Neither of your advisor's promises yesterday of 'I guarantee it will be on by tomorrow' and 'I will call you back later today to check' came true. Honestly, this has been an abysmal customer experience. Especially when needing to WFH.

  • Kevin_Bridgend Kevin Jones #FBPE (@Kevin_Bridgend) reported

    @Plusnet Just to update everyone, the fault has been resolved with Bob's help. Call was raised on Feb 9th, it was sorted on March 31st but I am delighted to see it working again even if it was a huge struggle to get plus net netops team to accept if was a problem on their server.

  • JakeAvis96 Jake Avis (@JakeAvis96) reported

    @Plusnet hey, if I've had my refund after moving provider can I now cancel my direct debit with my bank? Thanks!

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • DougieLawson Dougie Lawson (@DougieLawson) reported

    @Plusnet It's pointless. You can't fix the HARDWARE problem. It's been this bad forever. We switched from dial-up to ADSL (and got a massive speed uplift) and then to VDSL2 (and another uplift) but we're at the limit now. The hardware problem has existed for FIFTY years.

  • Natalieb2110 Natalie Brooks (@Natalieb2110) reported

    @Plusnet any help you can offer me? SIM card is saying no network coverage, and emergency calls only

  • MC1985FTW Mack (@MC1985FTW) reported

    @VeganTrailRunr @Rob1nStanford Yeah I can't fault Plusnet's service since we've been with them but their connection speeds are hamstrung by BT's underlying infrastructure. I am hoping that Trooli's dedicated network is able to deliver their 300mb speeds