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Plusnet outages and service status in Essex, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Essex, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Chelmsford.

CityProblem TypeReport Time
Chelmsford Internet 26 days ago
Chelmsford Internet 3 months ago

Community Discussion

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • theexterminato9
    The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • _RyanLegg
    Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • Billyhudson11
    Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9
    The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paddysmad
    Paddys (@paddysmad) reported

    Sky BT Virgin Plusnet EE all down

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet Hoping to update about a positive outcome from this interaction and that Plusnet can resolve this problem. However will also post if the result is disappointing

  • CoopandDorasMum
    Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported

    @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

  • TOTTENHAM6191
    COYS CORNER PODCAST (@TOTTENHAM6191) reported

    @Plusnet They have done nothing but push me pillar too post. One lets me leave the next says no and essentially bullying me in too staying in contract by making me wait 30 days too fix a fault thats lasted 6 months!

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

  • GordonDComstock
    Gordon D Comstock (@GordonDComstock) reported

    @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

  • CravenRavenism
    El Gato (@CravenRavenism) reported

    @Starlink star link is excellent -solved all of our issues. We live in a rural part of Britain with only option plusnet or talktalk using the same sluggish speed/lines. Starlink set arrived the next day, took 10 minutes to set up / much faster and no contract. For RURAL parts it’s best