Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 02/03/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Dunmow Wi-fi
United KingdomWitham Internet
United KingdomBraintree Internet
United KingdomSouthminster Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • samirkerbadj سمير الجزائري (@samirkerbadj) reported

    @Plusnet Hi, I am a new customer still waiting for his router to be delivered, my activation date meant to be on the 29th, how much compensation I am eligible for!?

  • cysecste Joe (@cysecste) reported

    @Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.

  • SagarJan Sagar Desai (@SagarJan) reported

    @Plusnet I am from Reading area RG7 and my fibre broadband isn’t working from last 48 hours, really pissed off that I am paying a big monthly amount yet this kind of service. Your advisors tell me to wait for another 72 hours to get fault resolved. 5 days LOS is **** service!

  • Funk_e_Brown Chin Patel ♋ (@Funk_e_Brown) reported

    @Plusnet How come you don't provide service to existing customers at night?

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    What's going on with your email service, @Plusnet? It appears that all of the settings are now unavailable, with this message... Not sure I'd recommend them any more, @MoneySavingExp 1/n

  • fronkoduck Robin (@fronkoduck) reported

    @Plusnet Thanks Mike. I'm guessing I was allocated to Adam yesterday evening but have been bumped out of the queue due to these communication issues.

  • TimButlerWorcs Tim Butler (@TimButlerWorcs) reported

    Hi @plusnet I've been trying to get through on the phone line for 30 minutes but it doesn't seem like there's anyone there. I want to cancel my broadband account but no-one will answer the phone to help me. Where can I find a form or an email address to close my account?

  • bmc875 I'm the messenger. Fire away! (@bmc875) reported

    @supershycelts I have used Plusnet for some years. (They are a BT light company). No problems.

  • Plusnet Plusnet (@Plusnet) reported

    @gilliankilroy Hello Gillian. Sorry for the issue getting on the Plusnet website. What message comes on the screen? Here are a few things you could try; restart the device ,removing the tab ,clear cache and cookies and trying a different browser. Mohammed Plusnet Sheffield

  • LMaeers lovecombatsports (@LMaeers) reported

    @Plusnet trying to cancel my account, was on hold for 20mins and then got cut off. No way to cancel online, terrible service. Direct debit cancelled 20mins of my life I won't get back. Useless