Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 03/12/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bernard6661 bernard (@bernard6661) reported

    @Plusnet im haveing very slow Internet problems im not getting the speed i am paying for i should be getting 80mbs download but im hardly getting 2mps

  • NottArchaeology 𝓢 𝓛𝓸𝓶𝓪𝔁 (@NottArchaeology) reported

    @Plusnet are there issues affecting your service in the chesterfield area? My broadband is down.

  • GemmaWh0 Gemma Whitehead (@GemmaWh0) reported

    @Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!

  • Steve_Bower Steve Bower (@Steve_Bower) reported

    @mostly_grumpy Compare the same package from Plusnet (uses EE network) & get EE to match price. My sim-only deal went from £28 to £12

  • bgoldblum ben goldblum (@bgoldblum) reported

    @Plusnet my internet has been terrible for the past few weeks - cutting out 10-20 times a day for 2-3 minutes at a time. Can’t work or watch anything. Sometimes reconnects itself other times need to reset the router. Have logged it online, but getting desperate now…

  • hindley_terry Terry Hindley (@hindley_terry) reported

    @Plusnet Wow! Awful company, dreadful service and you stung us for £40 because we're leaving you and still cut the supply today. WARNING CUSTOMERS!!!! STAY AWAY FROM THIS SHOWER!

  • GemmaBeath Gemma (@GemmaBeath) reported

    @Plusnet can anyone help let me know when my fibre will be connected? I haven’t had any update on when it will be done and I placed my order on 4th Feb

  • _megito meg kay (@_megito) reported

    @fwuzzlee plusnet and I almost never have internet issues

  • GregorBuick Greg B (@GregorBuick) reported

    @Plusnet can you help explain to me why the guaranteed minimum broadband speed I was offered was 61Mbps. But when I log in to my broadband account on your website its now only saying estimated download speed of 41-46Mbps, which is what I'm getting. (1/2)

  • WrecklessGamer Booker Dewitt 💔 (@WrecklessGamer) reported

    @refuse2exercise Too soon to tell. It will deffo help downloading games. To be fair my Plusnet fibre was solid, I have been with them a loooooong time. But my contract was up and Virgin were the only option here for superfast speeds at a good price, so went for it!