Plusnet outages and service status in Essex, England

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

• 
  Ryan (@_RyanLegg) reported 21 minutes ago from Halstead, England

  @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

• 
  Brian O'Keefe (@rider45) reported 22 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  The Exterminator Pest Control (@theexterminato9) reported 32 minutes ago from Chelmsford, England

  @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

• 
  Billy Hudson (@Billyhudson11) reported 44 minutes ago from Tollesbury, England

  @Plusnet Broadband has been down now for well over 24 hours…

• 
  denise salman (@deniseessex) reported 51 minutes ago from Chelmsford, England

  @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

• 
  The Exterminator Pest Control (@theexterminato9) reported 51 minutes ago from Chelmsford, England

  @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazzy (@HazzyG123) reported 2 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Rob Baillie (@BobaliciousBob) reported 2 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  @Gaylesian (@gaylesian) reported 2 minutes ago

  @JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.

• 
  Louise Edwards (@LouiseE53079472) reported 6 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 8 minutes ago

  @Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

• 
  Abi (@AbiSpurs26) reported 10 minutes ago

  Has anypne else's @Plusnet gone down

• 
  rosie posie (@rosieon25371922) reported 10 minutes ago

  @PlusnetCS_ @Plusnet @Plusnetcs_ I spent over a week chasing this with considerable stress & excuses & gaslighting from u. You r doing everything in your power to wheedle out of coughing up reward. Disgusted & I will never use your company again! How many others do u do this to who give up?

• 
  Alison Lees (@AlisonMLees) reported 14 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  rosie posie (@rosieon25371922) reported 15 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Dan (@DJisatwit) reported 15 minutes ago

  @Plusnet why is your website so slow all the time? Everything else works fine