1. Home
  2. Companies
  3. Plusnet
  4. Essex
Plusnet

Plusnet outages and service status in Essex, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Essex, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • deniseessex
    denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg
    Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • theexterminato9
    The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • theexterminato9
    The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CAontu
    Chris McHugh (@CAontu) reported

    @Plusnet I’ve been trying to get help from you for over a week now.

  • windmillmind
    Anna Mayhew (@windmillmind) reported

    @Plusnet serious issues with my router and v important day of zoom, how am I supposed to contact you? Your chat function isnt online and your helpline number "has not been recognised. Please let me know how, because this is ridiculous.

  • Plusnet
    Plusnet (@Plusnet) reported

    @torwalker2 Hi Roger, I'm sorry to see this. We're not aware of any issues which may have caused that but please do get back to us on a DM with your username if that happens again. - Adam - Plusnet Sheffield

  • torwalker2
    Roger Claxton (@torwalker2) reported

    @Plusnet Hi is there a problem with madasafish? My wife can’t get emails and I can’t raise webmail either. Plus net website servers don’t seem to respond. At least you are there!

  • sciolisthjf
    Howard Fisher (@sciolisthjf) reported

    @Plusnet The reply I was sent on Monday just looked like a holding reply. You didn’t actually confirm that by mb your new service email actually meant MB.

  • Justbrexitdone
    Suffolk Chap ( ex Londoner ) (@Justbrexitdone) reported

    @AmazonHelp A Samsung smart TV running on a WiFi signal from plusnet at between 22 and 28 mbps.

  • DhondyJahan
    Jahan Dhondy (@DhondyJahan) reported

    @Plusnet Can you please provide me a customer service phone number rather than automated messages…well frustrating we’ve had intermittent wifi for two days

  • James45438894
    James (@James45438894) reported

    @Plusnet Hello. I need to reset my password-but I no longer have access to the email I signed up with. I'm also unable to call..having such a poor phone signal

  • Driifty_
    Driifty_ (@Driifty_) reported

    @Plusnet I did dm and got hit with yet another auto message … 4+ hours without internet.. finally got onto ur live chat via my phone on the website for another auto message service to find all phone lines shut at 8pm!

  • Plusnet
    Plusnet (@Plusnet) reported

    @DhondyJahan Hi there Jahan, I'm sorry to see this. Is the issue with a broadband or a mobile service? Please feel free to send us a DM with either your username or mobile number and we'll take a look into it for you. - Adam - Plusnet Sheffield