Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 01/13/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Dunmow Wi-fi
United KingdomWitham Internet
United KingdomBraintree Internet
United KingdomSouthminster Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • millie_preece Mills (@millie_preece) reported

    @Plusnet @plusnethelp broadband has been down for hours now since 1pm yesterday, have messaged and no one has responded to me. Can someone look into it for me

  • r0ttentoad Alex 🦴 (@r0ttentoad) reported

    I had to call Plusnet cause our broadband went down, and when I was testing it to see if it was back on, the technician on the phone said "Google cats in hats" and I really liked that. I hope she's having a good shift.

  • 2mimik Maria (@2mimik) reported

    @Plusnet Well we do get a red light on a daily basis and the internet is slowing down to a snail pace. The TV can't load programmes, the YouTube videos are mostly unpopulated. We have also had TV channels changing all by themselves so there is evil afoot. I suppose we will give up soon.

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet Just to add, phone line works fine, WiFi and lan is also fine, it's the broadband login account being refused. Modem and router have been rebooted and showing no errors, aside from the Internet connection saying "Invalid account or password".

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet This feels like a game of cat and mouse. Because my internet is so slow, messages sometimes just fail to go, even though they appear as if they have. The email specifically asked me to reply to it. I give up.

  • GaryAkAMoofie Gary/Gawy (@GaryAkAMoofie) reported

    @lorrain00414525 Oh I used to be with Plusnet, I only ever had them go down once while I was with them, and I was with them for a number of years

  • B4rry Barry Sharp (@B4rry) reported

    @Plusnet Hello, I'm a PlusNet Broadband customer thinking of moving over to your mobile setup. A vital question is: Are your SIMs 5g?

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet hi we've lost Internet connectivity tonight and our router is no longer able to login with our broadband username and password. These have not changed our end and it looks like it first failed 6:22pm today. We are both dependent upon this for work. Please help!

  • theCrius Crius (@theCrius) reported

    @Plusnet my connection just dropped and there is no support via phone. Where can i reach some support?

  • LCJohnson79 Liam Johnson (@LCJohnson79) reported

    @Plusnet My broadband is up but the phone line is down again. Is it the same fault being worked on?