Plusnet Outage Report in Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 04/16/2024 17:25

April 16: Problems at Plusnet

Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Essex, England

The most recent Plusnet outage reports came from the following cities: Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Dunmow TV
United KingdomBraintree Wi-fi
United KingdomBraintree Internet
United KingdomBraintree Internet
United KingdomGreat Dunmow Internet
United KingdomChelmsford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrissieBailey2 Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!

  • SaraJanePonting Sara (@SaraJanePonting) reported

    @Plusnet Been trying to log problems for a week, connection problems going on weeks, last few days complete cut off for hours at a time and can't get any help??

  • Visorsdown1 Visorsdown (@Visorsdown1) reported

    @Plusnet I didn’t receive a gift card when I signed up with plusnet via uswitch. The chap on the phone said they aren’t linked. If that’s the case why are they still showing in uswitch. Poor show.

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Is there someone who can help me with a broadband query please? Each time I call I press the options then go through to a silent line with no hold message or music

  • Shinobilyrical1 Shinobilyricalassassin (@Shinobilyrical1) reported

    @KarakDesi **** sorry didn't see this reply! I was with plusnet and they completely messed up a home move and had never without Internet for a month and then started being ***** about the mandatory compensation. Shocking. Been with them 2 years with no issues before this.

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Another day, another disappointment. @Plusnet @OpenreachHelp The order is with the directors office, the engineer has switched it on and meanwhile we sit and wait for somebody somewhere to give a **** to sort this mess out. Totally embarrassing!

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @Plusnet I’ve just tried to look and nothing came up… said sorry there was a problem..

  • NeishaWong Neisha D Wong (@NeishaWong) reported

    @Plusnet How do I cancel a engineer appointment? Just received a new hub so my wifi is working fine now so I won’t need the engineer pre-booked on Saturday in case the new hub didn’t work out .

  • AndyPetty101 Andy Petty (@AndyPetty101) reported

    @Plusnet why does your service status say there are no problems with broadband services, yet your text diagnostic bot told me there was an external problem. I've wasted an hour trying to solve the problem myself.

  • TracyPoole0512 Tracy (@TracyPoole0512) reported

    @Plusnet any chance of ever answering your DMs or do i just cancel my direct debit . I bet you would soon be in touch . Awful customer service