Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 11/28/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lightwings_2012 Debbie (Lightwings) (@lightwings_2012) reported

    @Plusnet Hi! My friends internet is down, any info on when back up please? Its wakefield area wf1. Been down all night he says (hes not on twitter so asked me to post this) hes unable to ring services

  • Bex_WN Becca (@Bex_WN) reported

    Hey @Plusnet with your award winning customer service! The number to speak to someone from your website is coming up not recognised. Tried a few times from different devices

  • Andysgonewalkin Highroad Fella 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪❤️🇺🇦 (@Andysgonewalkin) reported

    @Plusnet Thanks for the late late reply, highest level of the business? - that's simply not true. Here I am still waiting, no reasons given, no new appointments and now it's obviously going to be after NY. plusnet💩service

  • edenwa1 William (@edenwa1) reported

    @Plusnet broadband was ordered to the wrong flat and requested to cancel. 45 mins phone wait and customer service said an incorrect 144.89 bill will not be charged and it was. can you refund me asap - if not I will have to make complaint to the regulator. EH3 5AH - will eden.

  • The_Gary_Miller The Right Hon. Sir Gary 🎖️😷😺 (@The_Gary_Miller) reported

    @Plusnet Can you please answer my question❓ That would help.

  • jon73764522 jon (@jon73764522) reported

    I have never had to contact a broadband provider as often as I have Plusnet. There have been problems with every turn. Although your staff are friendly, I can never get issues quickly solved.

  • jon73764522 jon (@jon73764522) reported

    @Plusnet I would like to make a complaint. But the complaints procedure doesn’t work on your website. It is advertised, "We'll even do it at no extra cost if you take out a new contract.".

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!

  • jjand00 jaz j (@jjand00) reported

    @Plusnet why are the continuous issues with your connection been like this for over a week please let me out of this contract I can’t cope with it anymore

  • sheepcate Cate Taylor-Teasdale (@sheepcate) reported

    @Plusnet are you having mobile network issues in Teesside/TS20 area, I've no network!