Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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londontaxitx4
(@londontaxitx4) reported
@Plusnet Plusnet still down when will be fixed
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Sal Page
(@SalnPage) reported
Hoping parents' phoneline is back on today. My poor Mum, battling with the mobile & my Dad used to know all about phones years ago. His job was designing telephone exchanges. I keep bothering @Plusnet ... their customer services are so good.👍
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Pam Crossland - Pandemic ISN'T over ⚧ 🧜♀️ 🧜♂️
(@PamCrossland) reported
Right, Just signed up for ordinary broadband (not Fibre) on Plusnet. Should start in about two weeks. 18.99 for up to 10MBS with unlimited downloads. After years with talktalk, they couldn't guarantee go below £20 and shell had too many poor reviews.
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NBednarski
(@bednarski_n) reported
@Plusnet Waited 2 hours for a call back. You’ve ignored one message from me this morning and one from my girlfriend. A company who pride themselves on customer service , you aren’t doing great are you?!
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Name Not-Important
(@meta127) reported
@Plusnet It's also great that the EE site won't let me report the outage since it doesn't recognise Plusnet numbers, as if we're second class citizens.
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Reaper
(@Theliquidator99) reported
@Plusnet Really frustrating that Plusnet mobile doesn’t support short code texting. Unable to reply to the bank, NHS, dentist etc. are there any plans to introduce this. Adding WiFi calling would also be helpful.
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rob
(@RJM_83) reported
@jon_newsome @Plusnet They are ****. I would cancel if you have a grace period and use someone else
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Delilah
(@Delilah71847825) reported
@Plusnet @plusnethelp Is your service down? I cannot get onto your website!
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Nina Purcell
(@NinaPinOD) reported
@Plusnet @SenseiAsad I’m the same Asad. Down for over 24 hours now for me after the same last week. Please can you advise @Plusnet ? I did call but was unable to speak to anyone and the voicemail just continues to say call back tomorrow?
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plugincarguy
(@plugincarguy) reported
Switched my landline phone over easily to VOIP (same number) via my internet service provider @aaisp and now I'm paying £1.20 per month instead of the £21.22 I was paying Plusnet (since I moved away from Plusnet broadband). I should have done this a long time ago.