Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 04/01/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • No2HPassport No To Health Passports ⭐ (@No2HPassport) reported

    @Plusnet Is anyone going to fix my internet then or should I give my business to someone else??????????

  • BeanZoomy Bean Zoomy 🎶 (@BeanZoomy) reported

    Actually no, @Plusnet, I just saw what you do on month 13. I won't be joining you at all. I saw free line rental ads everywhere, but it's not ongoingly free when reading the T&Cs. You're as bad as Virgin! No way will I be paying £36 per month for #broadband so shall keep looking

  • listen_natalie Nat, Empress of The Hat Museum (@listen_natalie) reported

    @slightlybored13 It looks like a Plusnet sim only might be the way to go - uses the EE network which I'm on and know is good, but is less than half the cost for more than three times the service.

  • KingsEleven11 TheKings11 (@KingsEleven11) reported

    @Effiedeans @TalkTalk @Plusnet It’s 2022 and there’s also places we can’t get a mobile signal

  • BeanZoomy Bean Zoomy 🎶 (@BeanZoomy) reported

    Actually no, @Plusnet, I just saw what you do on month 13. I won't be joining you at all. I saw free line rental ads everywhere, but it's not ongoingly free when reading the T&Cs. You're as bad as Virgin! No way will I be paying £36 per month for #broadband so shall keep looking

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet you owe me £12 because I've had to use a BTWiFi hotspot to connect this evening. Your wifi keeps dropping and it's nothing to do with our laptops, phones, tablets etc and our router shows a strong signal but only an intermittent connection from you but brilliant from BT.

  • zzoommplc Zzoomm (@zzoommplc) reported

    @RothmansYears @Plusnet Yes. Our work should not affect your current broadband service.

  • BeanZoomy Bean Zoomy 🎶 (@BeanZoomy) reported

    And now my mobile phone is down. What ******** @virginmedia?! I have nothing. No broadband and no phone service. I'm not sure if this tweet will even get published... #VirginMedia is the worst company. I used to think they were the best! Hello, @Plusnet :)

  • beezly Andrew Beresford (@beezly) reported

    @noIPv6 @Plusnet Furthermore, I won't... Until they support IPv6 and then maybe (but probably unlikely)

  • lawilsonwrites Laura Wilson (@lawilsonwrites) reported

    @Plusnet cutting my 80 year old aunties landline without so much as a minutes grace, or time for her new provider to take over her line? I cannot tell everyone enough quite how BAD your customer service is. #scummy