Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/31/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JR84518744 Carnivore-ish Yogi 77yo🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺☀🥩🏋️ (@JR84518744) reported

    @premnsikka My mobile with 30gb data free roaming in EU has come down from £25 per month to £6 per month over the last 5 years with O2. I keep switching to my existing supplier. My broadband Plusnet has stayed at around £25 per month for years. I just keep taking the Plusnet renewal deals.

  • Buttoncrew JoannaCB (@Buttoncrew) reported

    @Plusnet I have issues with the speed of my wifi and it keeps cutting off. However it’s in my dad’s name and he’s away, and wants me to sort it. What details do I need.

  • Interssuseption RagingTinnitus (@Interssuseption) reported

    @Plusnet My Internet has been disconnecting at peak times for the last few days. Can you fix it please.

  • Sonyi84 Sonia Paine (@Sonyi84) reported

    @Plusnet @plusnethelp NOT HAPPY CALLED SEVERAL TIMES AS NO SERVICE AND STILL NO INTERNET #timeforanewserviceprovider 😡🤯

  • ed_called ✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported

    @Plusnet why have I & everyone else in my entire neighbourhood been without broadband for 3 days now without any sign of it being fixed? @bt_uk just get the issue sorted will you we are not living in a third world country for goodness sake!

  • JennyPHomewood Jeanette P Homewood (@JennyPHomewood) reported

    @Plusnet my modem keeps restarting and has been doing so for weeks. Is there a problem nationally?

  • PhilipGruffiths Philip Gruffiths (@PhilipGruffiths) reported

    @Plusnet Not really aware winning customer service, not willing to fight and help a new customer with connection issues. Poor Poor Poor.

  • coachnponce Nacho Ponce (@coachnponce) reported

    .@Plusnet Full day of work lost due to engineer no-show. Customers get penalties for missed appointments, but zero accountability on your side. Now told earliest is 22 Oct — 2nd time this has happened. ‘Award-winning service’? Not seeing it. Time to explore other options.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet Is there any chance of you actually answering my DM or tweets? Your customer service is shocking.

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet hope can I get some help with the home phone? Text is not working! And your bot is not helpful