Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 11/27/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    number of calls each day. Such rubbish customer service - get it sorted @Plusnet @plusnethelp - not good press for you when I have to tell so many businesses and individuals the vicarage phone number has changed - and why! Get it sorted!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Sidewindersid We don't have such a service at the moment to accommodate this Please refer back to the article which was sent by my colleague yesterday to see the services we do provide to block nuisance calls from coming through on your landline. -Adam - Plusnet Leeds

  • MrPeterUnwin peter unwin 🇬🇧 (@MrPeterUnwin) reported

    @plusnethelp Hi, thanks for responding. I am currently a (renewed) Plusnet customer. I was hoping to upgrade earlier this year, hence query. Code EH10 7HU No. 65. (Openreach installed to this area last year). Regards,

  • tonyc0506 tony cottrell (@tonyc0506) reported

    @Plusnet how do I get to speak to someone who can actually deal with an issue with my broadband? Last agent was not very useful at all

  • wifiwits Matt Seymour (@wifiwits) reported

    I'm slightly surprised it's taken this long, but I've now come across the first occasion where the failure of @Plusnet to support IPv6 actually prevents me from doing stuff. IPv6 only has been happening for a while now. @plusnethelp Any chance you're going to sort this?

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    I'm not to worry about my old account now, it won't go to collections, even though now every time I call @Plusnet I get routed straight to collections & they have to put me through to customer services. The person I speak to in sales is wonderful, she gets everything sorted...

  • Kryptic_Lion Honoris KrypticLion (@Kryptic_Lion) reported

    Hey Internet, could you maybe not be broken so I can watch films and streams? Thank you (PS anyone else on plusnet having issues)

  • delay_fifa FifaOnesidedDelay (@delay_fifa) reported

    @Sub_zero_TheEnd @FUT_AST @EAFIFADirect My account was setup int he uk years ago. At first , when on p2p and with the plusnet game package , it was really good. Plusnet got bought out by BT , the game package was discontinued. Noticed a change st8 away. Moved to Spain and its been bad even on fibre.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    So I called @Plusnet & said I think there's been a mistake. Their customer services people are always easy to talk with, & they said yes, so sorry, that's an error, we'll get that removed & it won't come out on the directdebit. Sorted. Cut to the day before the directdebit's due

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    15th March comes. Phone line set up, but when I call @Plusnet the broadband won't be ready until 22nd March, as an engineer has to come out to fix what they shut off remotely. This is then delayed to 23rd March. I start a job after 6 months of looking on 22nd. I need internet.