Plusnet

Plusnet Outage Report in Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Essex, England 12/07/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SteelCity_ENT Mr Miran Pankhania (@SteelCity_ENT) reported

    @Ofcom @virginmedia @Plusnet Thanks. I have submitted an advisory form to make a formal log of my issue. I will have this investigated further if it is not resolved with a view to pursuing an independent decision from either of the bodies mentioned.

  • chris_skellett Chris Skellett (@chris_skellett) reported

    @Plusnet how can an existing customer contact you please, your phone number is not recognised, no email, online chat jumps to thanks for getting in touch. ???

  • JasonYo28104704 stuck in the middle🇬🇧 (@JasonYo28104704) reported

    @TalkTalk Never again would I use your service. If you want good service switch to plusnet great UK call centre.

  • gingerdog633 This way madness lies (@gingerdog633) reported

    @Plusnet Hi,me again,back to no service. I’ve missed a couple of important calls over last few days 😬can’t even access my voicemail.we have been with you for quite a few years with no problem,what’s gone wrong now?

  • ZwitterelfZana Danielle Zana 🧜🏽‍♀️👽(⧖)🐈🧝🏽‍♀️🔯߷💾🌍🏳️‍🌈 (@ZwitterelfZana) reported

    @Plusnet Mail server is down

  • joannadyson Joanna Dyson (@joannadyson) reported

    @Plusnet I live in Adderbury nr Banbury and signal has become v weak or non existent in my property in last 24 hrs

  • ppearce1235 Philip 🌸 (@ppearce1235) reported

    @Plusnet Been without broadband since the weekend. I’m bloody fed up now. I’ve done all the troubleshooting video tutorials but to no avail. *************** now. Why should I pay for a service you’re not providing.

  • sarahfresh Sarah Hatfield (@sarahfresh) reported

    @Plusnet I had an ongoing ticket that has been now closed by Plusnet but they haven't answered any of my questions! Can't find a way of getting hold of you other than calling (not possible) or on here, can someone reopen ticket 217120027 and help me?

  • MartaFe55841658 Marta (@MartaFe55841658) reported

    @Plusnet it’s down again ffs . I spend more time without internet than with .

  • EllieUnleashed Ellie (@EllieUnleashed) reported

    @Plusnet Internet down again. Shame there's no one about when you need em