Plusnet outages and service status in Essex, England

Problems in the last 24 hours in Essex, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

• 
  Ryan (@_RyanLegg) reported 19 minutes ago from Halstead, England

  @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

• 
  The Exterminator Pest Control (@theexterminato9) reported 25 minutes ago from Chelmsford, England

  @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one

• 
  The Exterminator Pest Control (@theexterminato9) reported 29 minutes ago from Chelmsford, England

  @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

• 
  denise salman (@deniseessex) reported 30 minutes ago from Chelmsford, England

  @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

• 
  Brian O'Keefe (@rider45) reported 33 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Billy Hudson (@Billyhudson11) reported 60 minutes ago from Tollesbury, England

  @Plusnet Broadband has been down now for well over 24 hours…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 7 minutes ago

  @Globalistloon @GavinFreedomLo1 Until I got Starlink I had everything , landline , broadband and email address through Plusnet but had so much trouble with outages that I dumped Plusnet broadband . Starlink is superb but of course no landline .

• 
  Sara Lewis Alexander (@saralewis735) reported 7 minutes ago

  Dear Sky, Your customer service is rubbish, our loyalty used to matter not any more. As soon as our current contract for broadband is up, we are switching to Plusnet. A pissed off customer

• 
  Michael Corbett (@kobb) reported 8 minutes ago

  @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔

• 
  Wanga-unLimited (@Consumer4You) reported 10 minutes ago

  @Plusnet No other provider required. Please cancel the service at end. Why is calling the only option? Old world?

• 
  j (@jonnybeazel22) reported 10 minutes ago

  @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 12 minutes ago

  @AethyrUlf @Plusnet ... It could be a node, it could be a cable, a pole, hell.. it could even be another user of that same net that has a device that's faulty, which results in a very unstable connection for you and A LOT of other users of that same cable that goes through your den. It's complicated

• 
  Stuart 965 (@StuartThom8396) reported 15 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  Fatch (@GaryThatcher2) reported 18 minutes ago

  @Plusnet so I cancel my contract with you 6-8 weeks ago and you now take a new payment from my account today. Then I’m told it’s ok you can have it back in 30 days… wtf?

• 
  Gary Vince (@garyvince1981) reported 20 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Freedom Valley (@VRvalley) reported 25 minutes ago

  @EltontoNick Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation