Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart Alsop
(@stuinweymouth) reported
@Plusnet I need some help here. I have switched my Mum over to you. We paid the upfront on card and setup DD with 2 different accounts and apparently both instructions have failed and we don’t know why? Is it your end?
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Plusnet
(@Plusnet) reported
@laurenwllms I'm really glad to hear it's been sorted out now Lauren. If there's anything else we may be able to assist with then please don't hesitate to get in touch and we'll be happy to help. - Alex, Plusnet Leeds
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Plusnet
(@Plusnet) reported
@KingOrry3 I'm sorry to hear that you're having problems with your service. Please can you provide an outline of the problem - confirming whether this is solely a wireless issue or if wired connections are also affected - and we'll look into this. Regards, Emily Plusnet Leeds 🌞
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George Hatjoullis
(@gestaltz) reported
The line test is ‘uncertain ‘ and customer service is unavailable. Award winning customer service! I don’t think so. @Plusnet
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Ian
(@SHEFS17) reported
@Plusnet Is it when your Plusnet Internet connection constantly drops off every evening almost without fail around 10pm, and no don’t bother DM me as our contract is thankfully coming to an end, spend less on advertising and more on getting the basics right, like supplying what we pay for
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#torysleaze #toryscum #torycorruption #palestine
(@sturitchie2010) reported
@Plusnet Thank for the reply but having had two managers refuse to speak to me I’m going to contact (or try to) your CEO tomorrow and raise a complaint to the Ombudsman regarding this matter. Plusnet customer service is hands down the worst ever I’ll also be leaving.
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Gemma Jones
(@gemmajones9) reported
@Plusnet got broadband a week ago and connection has been very unstable. Went through troubleshooting steps but no joy. Router now a constant green light and no connection. Please help!
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Mickrab
(@mickrab) reported
@Plusnet Phone answered eventually, but your website is appalling. Especially for a telecoms company! It's slow, clunky and poorly designed. You really should invest a few quid in sorting it out instead of those crappy adverts.
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Emma MacLellan
(@EMacLellan) reported
@Plusnet is there a problem as internet is constantly dropping out today. This is just rubbish.
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Moira M
(@reiver_rover) reported
Absolutely shocking service from @Plusnet. They managed to get our broadband up and running for house move but broke our a/c, had to set up new a/c which has changed our home phone number. Broadband failed to activate on "Activation Day" yesterday. Total and utter shambles 🤬