Plusnet Outage Report in Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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Ryan
(@_RyanLegg) reported
from
Halstead, England
@plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Billy Hudson
(@Billyhudson11) reported
from
Tollesbury, England
@Plusnet Broadband has been down now for well over 24 hours…
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Dixey
(@MichaelJDixey) reported
@PaulOckenden Thanks for this! Problem now solved! Shame Plusnet couldn’t provide a bit of customer service and advise of the change before hand.
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Wakey Spur
(@WakeySpur) reported
@plusnethelp Hello. I was just wondering if Plusnet mobile only customers can sign up for new customer only deals for your broadband? Thanks.
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Rupert wilson
(@Oxfordite) reported
@plusnethelp Your reply almost, nearly, just about, answers my query. — the key question: Does Plusnet consider line termination within a property to be their responsibility as part of the service? I’d like something approaching a yes or no answer here..
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(((L Buckland)))
(@chalkeblue) reported
@MoneySavingExp What's your advice when switching to Fibre actually leads to more problems? Slow speed, variable speeds are the same as ordinary broadband Plusnet says'set up the new router, splitting signal' but do ALL providers expect the customer to sort out problems?
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Charlotte Bilton
(@charlottee_efb) reported
Just don’t get how our @Plusnet wifi connection can be so so bad! Only my laptop connected to it, and it’s taking too long to attach 2 documents to an email. Forever using my mobile hotspot instead! Definitely changing wifi provider ASAP! @plusnethelp
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Luke, Woke outrider on the storm 💙💙💙
(@67Spiel) reported
I ditched Talk Talk after a series of failures on their part to communicate adequately and not being helpful when I tried to resolve things. I switched to @Plusnet, and I've had cause to speak to customer services twice so far. And it's so calming to actually get service.
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Paul Dicken
(@Hartforddude) reported
This is appalling support from #PlusNet Just had phone call from PlusNet support who asked me to send screenshots of speed tests. As stated previously the wizard link sent does not work. Pathetic
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sharonh
(@kartb4horse) reported
@Plusnet wondering if you can help. Having real problems with connection dropping constantly on broadband. Have installed a bt hub 6 yesterday which improved speed, as that was previously also an issue, but we are still having connection dropping several times.
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Christopher French
(@Christo09801069) reported
Don't be fooled by @Plusnet otherwise known as Putin-Net. I called to take my service with we when moving, but I've now had debt collectors set on me for a service that I did NOT cancel. They refused to listen; refused to take responsibility. Disgraceful arrogance. Nasty company.
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Graham Cutress
(@G_plus_C) reported
@Michael_Lacy1 @bt_uk I theoretically left BT for their sister company Plusnet, the deal was a worldie, 4 days into my notice period I had a friendly Geordie on the phone who not only beat it but sorted a number of things out from £63.49 (incl BT Sport and ****) down to £33.99