Plusnet Outage Report in East Horsley, Surrey, England

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near East Horsley, England

The most recent Plusnet outage reports came from the following cities: Crawley, Dorking, Staines, Egham, and Teddington.

City	Problem Type	Report Time
Crawley	Internet	10 days ago
Dorking	Internet	25 days ago
Staines	Total Blackout	1 month ago
Egham	Wi-fi	2 months ago
Teddington	E-mail	2 months ago
Westhumble	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

• 
  elyob (@elyob) reported 8 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Rupert Cheek (@rupertcheek) reported 10 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  elyob (@elyob) reported 13 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Greyman (Gary A) (@GaryAblett3) reported 21 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 33 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Rupert Cheek (@rupertcheek) reported 34 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Rupert Cheek (@rupertcheek) reported 35 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 57 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Martin Woodward (@MartinWoodward2) reported 60 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev Stevens (@kev_stevens2011) reported 2 minutes ago

  @Plusnet hello we’ve been getting really slow internet for the past couple of days and our router keeps flashing orange

• 
  Patrick Doherty (@pairic67) reported 4 minutes ago

  @Plusnet Despite advising your customer service agents that my mother in law was vulnerable and needed her phone line transfer completed asap. You have again let us down She was found collapsed behind her door this morning. No way to let us know. I need this fixed this weekend

• 
  John Metcalfe (@shropshireboy1) reported 6 minutes ago

  @MoneySavingExp Good deal but Vodafone network coverage is rubbish and slow gone back to Plusnet (EE) £10 per month sim only 27gb per month

• 
  Plusnet (@Plusnet) reported 6 minutes ago

  @lucy_riddolls Hi Lucy, I've just gone to check your account and can see a colleague as already responded within the last few minutes so I'm not sure if you've perhaps called in? Please let me know if there is anything else I can help with though. Adam - Plusnet Sheffield

• 
  🔥🔥 (@PhilMSports1) reported 11 minutes ago

  @Plusnet has to be the worst Wi-Fi broadband provider ever. If it works at all it lasts about 10 seconds in this age of streaming a 90 minute film takes 180 minutes to watch even with WI-FI extenders what a joke

• 
  Martin Tune (@_martint81) reported 13 minutes ago

  @Plusnet :( is there a problem in S25 (Laughton-en-le-Morthen), we have no internet at the moment :(

• 
  Julia Beaumont (@BradToothFairy) reported 16 minutes ago

  @Plusnet why is your phone number not working? I need to speak to you about an order

• 
  Babooshka McMenamin 💙 (@BabooshkaMac) reported 19 minutes ago

  @Plusnet So v disappointed that without warning you actually restricted my service today…not so much great customer service. Hmmm….Plusnet, you need to think twice - you’re in the comms biz after all. Why not contact me? You’re quick enough to text out surveys!

• 
  Flin Ali (@ali_flin) reported 19 minutes ago

  @Plusnet Can you please tell me what's wrong with my broadband, I dont know how long it's been down for

• 
  Neil Dixon 🎲 (@neildixon) reported 21 minutes ago

  Internet down. I mpressed with Plusnet’s comms about the problem and estimated “incident” fix time. Let’s see if they sort it by their deadline - I suspect it’s an overblown target so they look good, but clear comms is everything. Had planned non-tech tasks this morning anyway.