Plusnet

Plusnet Outage Report in Dollar, Clackmannanshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dollar, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dollar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dollar, Clackmannanshire, Scotland 12/29/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Dollar, Scotland

Latest outage, problems and issue reports in Dollar and nearby locations:

  • davemcardle David McArdle (@davemcardle) reported from Dunblane, Scotland

    Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

  • socialistica Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • RossMcEwan68 Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

  • GraemeHampton Lord IngAbout (@GraemeHampton) reported from Tullibody, Scotland

    @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen00390419 Sjjkson (@Stephen00390419) reported

    @WeFibreUK #wefibre not impressed, 2 wks since installing lost internet connection intermittently, now permanent not wkg 0/5 rang & email to complain, no email reply no ring back as promised. frustrated @WeFibreUK 0/5 customer care. I’d just cancelled @Plusnet regret that now

  • Chris93B Chris Barber (@Chris93B) reported

    @Plusnet not particularly happy with your customer service, I didn't realise that your team can decide when and when I'm not feeling alarmed and harassed by your latest email.

  • MikeGriffith9 Mike Griffith (@MikeGriffith9) reported

    @Plusnet trying to upgrade my broadband but I get a message saying - cannot make any changes whilst there is a phone order in progress - not aware of any orders; help pls

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @Plusnet please help. My number has not ported over and I desperately need this number for work. Should have happened Friday. Call centre no real help.

  • ttwep Bill Pearson (@ttwep) reported

    @Plusnet why are you still trying to take payment from me? I closed the account 6 weeks ago and I’m still getting bills. Worse, I can’t contact you as you don’t recognise the number in your system so can’t “chat” with your system. Help!

  • schiedamseschot Comrade Scott 'Z.O.V' 🇷🇺 (@schiedamseschot) reported

    @kenjera2 Tried everything.. no response from Plusnet I'm starting to wonder if my internet connection has been taken away at the behest of the govt 20 hours without.. hopefully I'll get reconnected later cos my mobile signal is non existent

  • kosarob8 Robert Kosa (@kosarob8) reported

    @Plusnet Morning, how could I get a newer HUB for my internet connection? I have Plusnet Hub ONE (signal levels are shocking sometimes) but I cannot put this into modem mode only. I have my own wireless AP and would like to use that instead. Can we sort this, please?

  • paulmanning439 Paul Manning (@paulmanning439) reported

    @Plusnet @Ofcom We didn’t need account access, we just needed the account and the service stopped. But no. You just carried on charging…

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • anaisnais ANNA-MARIE DOCHERTY (@anaisnais) reported

    @Plusnet hi, I am having a message as POP 3, or IMAP issue, and my outgoing messages stopped sending yesterday. Please help as it is imperative that I sort it fast? Thanks.