Plusnet outages and service status in Dollar, Scotland

Problems in the last 24 hours in Dollar, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dollar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Dollar, Scotland

Latest outage, problems and issue reports in Dollar and nearby locations:

• 
  David Tolmie (@DavyTolmie) reported 13 minutes ago from Falkirk, Scotland

  @Plusnet my phone is having trouble making calls, can I get a new sim card please

• 
  Ross McEwan (@RossMcEwan68) reported 16 minutes ago from Stirling, Scotland

  @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

• 
  Lord IngAbout (@GraemeHampton) reported 18 minutes ago from Tullibody, Scotland

  @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

• 
  David McArdle (@davemcardle) reported 43 minutes ago from Dunblane, Scotland

  Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

• 
  Charles Broadfoot (@socialistica) reported 55 minutes ago from Stirling, Scotland

  @Plusnet is there a problem with phoning on the mobile network?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 59 seconds ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Gina (@BlondeTalksSkin) reported 3 minutes ago

  @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼

• 
  jldunn2000 (@jldunn2000) reported 4 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

• 
  rosie posie (@rosieon25371922) reported 7 minutes ago

  @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

• 
  Dan (@DJisatwit) reported 8 minutes ago

  @Plusnet why is your website so slow all the time? Everything else works fine

• 
  Hazzy (@HazzyG123) reported 10 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Alasdair (@AlasdairUK) reported 13 minutes ago

  @Plusnet Hi, do you still offer support via this method?

• 
  Notahappybunny.com (@BunnyHoppingMad) reported 15 minutes ago

  @Plusnet be nice if you were straightforward & didn’t fob females off when we are asking for your ****** internet service to be sorted! Paying for 900 mbps and getting 170!!! 😡

• 
  Freedom Valley (@VRvalley) reported 17 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  Clarity Copiers (@ClarityBristol) reported 17 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet