Plusnet outages and service status in Dollar, Scotland

Problems in the last 24 hours in Dollar, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dollar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dollar, Scotland

Latest outage, problems and issue reports in Dollar and nearby locations:

• 
  Lord IngAbout (@GraemeHampton) reported 12 minutes ago from Tullibody, Scotland

  @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

• 
  David McArdle (@davemcardle) reported 12 minutes ago from Dunblane, Scotland

  Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

• 
  David Tolmie (@DavyTolmie) reported 19 minutes ago from Falkirk, Scotland

  @Plusnet my phone is having trouble making calls, can I get a new sim card please

• 
  Ross McEwan (@RossMcEwan68) reported 20 minutes ago from Stirling, Scotland

  @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

• 
  Charles Broadfoot (@socialistica) reported 33 minutes ago from Stirling, Scotland

  @Plusnet is there a problem with phoning on the mobile network?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Weston (@lukedashweston) reported 6 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

• 
  gazza (@ShaunGaz) reported 8 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 10 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Big Dave (@bigdavesnokia) reported 10 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  Kyle Ralph (@KyleRalphtdtr) reported 11 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  Alyssa Jade C (@AlyssaJade7274) reported 12 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  peztyke (@peztyke) reported 13 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  Jacqui Langstead (@mizpah68) reported 18 minutes ago

  @Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered

• 
  Widge80 (@wendy4robbie) reported 21 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 24 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.