Plusnet

Plusnet Outage Report in Dollar, Clackmannanshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dollar, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dollar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dollar, Clackmannanshire, Scotland 03/24/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dollar, Scotland

Latest outage, problems and issue reports in Dollar and nearby locations:

  • GraemeHampton Lord IngAbout (@GraemeHampton) reported from Tullibody, Scotland

    @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

  • davemcardle David McArdle (@davemcardle) reported from Dunblane, Scotland

    Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

  • socialistica Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • RossMcEwan68 Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

  • DavyTolmie David Tolmie (@DavyTolmie) reported from Falkirk, Scotland

    @Plusnet my phone is having trouble making calls, can I get a new sim card please

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Newton4Maryport Steve Newton (@Newton4Maryport) reported

    Thanks @Plusnet... Broadband gone live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #Plusnet #ThatllDo

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • DavidMcAusland David McAusland 👽🍵🍔 (@DavidMcAusland) reported

    @ddphotograph @virginmedia Virgin are the worst broadband service by miles! I've gone with Plusnet, super fast speeds, great customer service, no drop outs in service

  • SANDRAH80018976 Rycroft Leisure (@SANDRAH80018976) reported

    I have been with Plusnet for quite a number of years, now I have a problem with broadband dropping out 3 to 4 times a day I hang on for up to 1 hr a day trying to get through, I have also emailed, but no one ever gets back, I will not be renewing again.

  • beaso698 Matt (@beaso698) reported

    @Plusnet I tried sending you a PM about the dire service I am currently receiving but you haven’t bothered replying in over a week. I am supposed to be on unlimited fibre but am lucky if I can manage 3.5 Mbps download speed.

  • FionaHarvey30 Fiona Harvey (@FionaHarvey30) reported

    @Plusnet why has our internet service got so much worse since you provided us with a new router? We pay a lot of money for unlimited fibre optic. Now looking at other providers. Please reply

  • adamjhendry Adam (@adamjhendry) reported

    @Plusnet @SkintDad how about you actully fix my router , your the worst internet provider i’ve ever had

  • DaveDogfish Geoff Parr (@DaveDogfish) reported

    @Plusnet Who do I talk to at Plusnet to get some action to rectify for some truly lousy customer Service

  • Brereton1113 T.C. 🇬🇧♌🥋⚓MHFA. I don't suffer fools! (@Brereton1113) reported

    Amazing. 1. Got a letter from Virgin Media, saying my broadband at £40 per month is going up by nearly 10%. 2. Kids have flown the nest, so only need slow bb now. 3. Shopped around, found good deal with Plusnet. 4. Notified Virgin who couldn't match them, so gave notice..

  • vicky80701924 vicky (@vicky80701924) reported

    @plusnethelp @Plusnet I rang yesterday to see where my router was (WiFi is active and still haven’t received my router), and I had the WORST customer service experience I’ve ever had. Jay, the advisor, was hostile, aggressive, rude and shouted at me.