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Plusnet

Plusnet outages and service status in Denbigh, Wales

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  • Plusnet generated 0 outage signals in the last 24 hours around Denbigh, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Denbigh, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Denbigh, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Denbigh, Wales

Latest outage, problems and issue reports in Denbigh and nearby locations:

  • theminitour
    TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

  • thatboygwyn
    steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • davedpg
    David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • LibbyMc1988
    Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gromitfoxzero
    GromitFoxZero (@gromitfoxzero) reported

    @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet I'm dealing with my father's estate & customer services won't help me - how do you deal with a bereavement query when the deceased username is not known?

  • ClareQ12
    Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported

    @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

  • CoopandDorasMum
    Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported

    @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

  • pchallinor
    Philip Challinor (@pchallinor) reported

    O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

  • OriginalBigBri
    Bri 💙 (@OriginalBigBri) reported

    @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    Hey @plusnet - sent a DM yesterday could someone help with it please?

  • _Claire_A
    CLAIRE A (@_Claire_A) reported

    Anyone else’s @Plusnet broadband been down for hours? 😑

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!