Plusnet Outage Report in Denbigh, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Denbigh, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Denbigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Denbigh, Wales
Latest outage, problems and issue reports in Denbigh and nearby locations:
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Libby McClelland
(@LibbyMc1988) reported
from
Prestatyn, Wales
@Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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inexplicably it’s still january baynes
(@baynesa) reported
Anyone know how to identify a landline supplier? My Mother's 'phone line has carked it, and no-one has a clue who's supplying it. We thought that it was Plusnet, but the DD stopped last year. @Ofcom @revk -- can you help?
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Clive Wright
(@mistermemoryman) reported
@MarcAllera I don’t blame the call centre workers at @plusnethelp . I blame the Management for allowing such dreadful #poorcustomerservice & letting people hang on the phone for hours. People will go to other providers if you keep adopting such #pennypinching tactics. #plusnet
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BenC
(@WestfieldWoody) reported
@plusnethelp we recently joined plusnet and were supposed to be connected yesterday. BT service stopped at 7am yesterday. I need to know when I can get back online
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Dan Howard
(@danhoward_uk) reported
@craigrlbarnes @Plusnet Yeah, after something fast for work related reasons (and, generally being a mega nerd!) - seen a few horror stories from Sky, but they tend to be national problems, as opposed to stuck in Stevenage haha
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Olls
(@OliverEnglish10) reported
@Plusnet omg, on hold to speak to someone, some of the worst music I've ever endured! Congratulations :D (can't renew my contract online for some reason)
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Louise
(@LClarkdashian) reported
The worst customer service I’ve ever experienced @Plusnet!
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Tim Edwards
(@TimEdwards55) reported
@Plusnet So how does a UK customer contact you when there phone line is not working??? Pretty dumb asking them to phone you, and as you don't respond to your twitter of Instagram account, guess I will have to leave you!!
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karen delahunty
(@karendonaghey24) reported
Unbelievable been no broadband since last Wednesday. Don’t go out have disabilities so boxsets are my only enjoyment!! Plusnet you’re ****!!
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Plusnet Help
(@plusnethelp) reported
@TheMetronome21 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis
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Liz Blake 💙
(@LizB13) reported
@vantex24 @JohnLewisRetail @zeninternet According to JL, setting up a new broadband/ landline account is "a highly technical issue and so John Lewis Broadband / Plusnet are really the only ones who could address this issue." I wonder who else they thought might be responsible? Still heard nothing after 24 hours 😠