Plusnet outages and service status in Denbigh, Wales

Problems in the last 24 hours in Denbigh, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Denbigh, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Denbigh, Wales

Latest outage, problems and issue reports in Denbigh and nearby locations:

• 
  David Edwards (@davedpg) reported 5 minutes ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

• 
  Libby McClelland (@LibbyMc1988) reported 27 minutes ago from Prestatyn, Wales

  @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

• 
  TheMiniTour 💙 (@theminitour) reported 30 minutes ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

• 
  steven white (@thatboygwyn) reported 53 minutes ago from Ruthin, Wales

  @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Big Dave (@bigdavesnokia) reported 8 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 9 minutes ago

  @Plusnet please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group in behalf of OpenReach couldn’t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help

• 
  Rockposer Dot Com (@rockposer) reported 10 minutes ago

  @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

• 
  Edward Grefenstette (@egrefen) reported 11 minutes ago

  @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.

• 
  Robert Martin (@AndyGraysdouble) reported 14 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  MachLoopWales (@MachLoopWales) reported 14 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  em b (@emb99483795194) reported 18 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Joseph Barrett (@FrankGrimes36) reported 23 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

• 
  Luke Weston (@lukedashweston) reported 24 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

• 
  Alex Buckland (@alexbuckland96) reported 25 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523