Plusnet Outage Report in Denbigh, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Denbigh, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Denbigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Denbigh, Wales
The most recent Plusnet outage reports came from the following cities: Rhyl.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Wi-fi | |
| Mold |
Wi-fi | |
| Ruthin |
TV | |
| Mold |
Internet | |
| Mold |
Internet | |
| Rhyl |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Denbigh, Wales
Latest outage, problems and issue reports in Denbigh and nearby locations:
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Libby McClelland
(@LibbyMc1988) reported
from
Prestatyn, Wales
@Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Raja
(@RealBilalRaja) reported
It's now Day 6 of no service. When I called this morning @Plusnet (45 mins of hold music told) me they couldn't do anything because @WeAreOpenreach were on strike yesterday?!?!?! Great service all round 👏. They also then said no updates till the 13th. Even better.
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet @btbusinesscare Both tel line and broadband down for 4 days 3 weeks ago, no update. Offered £1.00 per day compensation from plusnet. Line gone down again today Shocking service!
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1metaprince
(@1metaprince) reported
@Plusnet Hi please can you help. My 14 day cooling period will be up soon and no update on connection and router delivery. Please can you let me know about both aspects.
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Spencer Scott
(@spencerjscott) reported
@Plusnet WORST CUSTOMER SERVICE EVER!! I have been hold for the fourth time this week, for an hour and a half, with no resolution. Absolutely poor effort. Where is your customer service team? Time to hire some new staff!!
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Paul Adams
(@Paul0069739619) reported
@Plusnet Thank you for asking. Yes after spending nearly 2 hours of trying to get through I eventually succeeded. Although the issue has far from been resolved.
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Jane Touil
(@jane_touil) reported
Day 12 no Internet. Landline DEAD. All because of @Plusnet botched switch. Promises broken. Yesterday I got a message saying date for getting Internet back is 20 October. I work from home. No wonder they don’t want to speak to me!
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Kate Regan
(@the_kate_show) reported
@plusnet Clearly have no interest in customer service. I’ve no phone or broadband since joining a month ago. Uncontactable on the phone. Honestly giving @virginmedia a run the prize of the worst service possible.
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Simon Adelman
(@simonadelman) reported
Yesterday I placed an order for @Plusnet broadband. A few hours later I got a text saying my order has been delayed and to call Customer Support. I've had 2+ hours on hold to Customer Support since. No information in my online account. How does anyone get help from @Plusnet?
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Plusnet
(@Plusnet) reported
@Jay84uk Hey Jamie, apologies firstly for the delayed response and I'm really sorry to see your number transfer went wrong. Do you still need help? If so can you private message me your mobile number and full name so I can take a look? :) -Anoush (Plusnet Sheffield)
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Me Encanta Jewellery
(@MeEncantaUk) reported
Why @Plusnet are you intent on allowing your #CustomerService to deteriorate, have you changed direction? I suggest you cancel your advertising campaigns especially when the CEO and CFO choose not to acknowledge emails, it’s always a tell tell sign of trouble ahead. #Avoidplusnet