Plusnet Outage Report in Clydebank, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Plusnet
Plusnet is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Pete Jeffrey
(@petejeffrey) reported
from
Glasgow, Scotland
@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
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Stephen Gordon
(@mode101uk) reported
from
Glasgow, Scotland
@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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Hokushin_Karate
(@Hokushin_Karate) reported
from
Strathblane, Scotland
@Plusnet is the Internet down in the G63 9 area?
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Euan Cannon
(@spudmalinky) reported
from
Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
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Arda
(@Ardabalci01) reported
from
Glasgow, Scotland
@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Paul Vandermotten
(@pvander73) reported
from
Glasgow, Scotland
And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
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Stevie J
(@Sassenachtweet) reported
from
Glasgow, Scotland
@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Anthony 🌏♿
(@geordie_travels) reported
from
Glasgow, Scotland
..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
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Celtic Fanzone 🍀
(@celticfanzone) reported
from
Cambuslang, Scotland
@Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
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Imran Mohammed
(@imy69) reported
from
Cambuslang, Scotland
@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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B to the I to the LL why? 🏴🏳️🌈
(@billyt501) reported
from
East Kilbride, Scotland
@thinkplaymake @Plusnet Having the same problem here. In Scotland...
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ronnie orr
(@ronnieorr10) reported
from
Glasgow, Scotland
@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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CliffS
(@CliffS55829438) reported
@fraserboyd @plusnethelp @Plusnet Still down 5hrs later
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Haddon Davies
(@magicsnaps) reported
@Plusnet My contract began on 8 November 2021 and ends 8 May 2023, but I wish to terminate the contract. How do I proceed?
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Feminist Fandango
(@feministfandang) reported
@Plusnet Hmm no, it's the net connection, not email. Seems the landline is down too. We'll give you a call
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Jonathon Moreels
(@Jmoreels) reported
@Plusnet any update on your email outage other than the standard response? I’ve had no email all morning and it’s really effecting my business.
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cp
(@pong_mcpanda) reported
@Plusnet @Stuart_stribs Why is it taking so long to fix? 12 hours and counting. Can't even register for your forum to communicate with you because it requires email validation. How many hours will you be broken before you feel a responsibility to give customers proper information?
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Graeme White
(@65graeme) reported
@Plusnet @Google Do Google know how to send out routers? Not Science. Waited over two weeks now and spoken to three customer service people each with different stories as to why it’s not arrived. Not a great start for a new customer
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cp
(@pong_mcpanda) reported
@Plusnet @DebCran Plusnet appear to be entirely focussed on copying and pasting the same non-response everywhere. What isn't clear is if anyone is actually doing anything helpful to solve the problem
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John Johnson
(@JohnYorksfrag) reported
@MLawsonDesign @Plusnet @Google they have not posted anything really anywhere and we are left floundering waiting to get into our e mails ....belting service
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MARK SOUTHWELL
(@MARKAFN) reported
@Plusnet Any ideas how long the email outage is going to last ?
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Ian HOPKIN
(@IanHOPKIN4) reported
Can anyone inform me if anyone is working in customer care at Plusnet I never get a response. They don't do me proud