Plusnet Outage Report in Clydebank, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Plusnet
Plusnet is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
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Imran Mohammed
(@imy69) reported
from
Cambuslang, Scotland
@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
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Paul Vandermotten
(@pvander73) reported
from
Glasgow, Scotland
And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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ronnie orr
(@ronnieorr10) reported
from
Glasgow, Scotland
@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Arda
(@Ardabalci01) reported
from
Glasgow, Scotland
@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Pete Jeffrey
(@petejeffrey) reported
from
Glasgow, Scotland
@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒
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Hokushin_Karate
(@Hokushin_Karate) reported
from
Strathblane, Scotland
@Plusnet is the Internet down in the G63 9 area?
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
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Anthony 🌏♿
(@geordie_travels) reported
from
Glasgow, Scotland
..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Stevie J
(@Sassenachtweet) reported
from
Glasgow, Scotland
@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Euan Cannon
(@spudmalinky) reported
from
Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
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Celtic Fanzone 🍀
(@celticfanzone) reported
from
Cambuslang, Scotland
@Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔
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Stephen Gordon
(@mode101uk) reported
from
Glasgow, Scotland
@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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B to the I to the LL why? 🏴🏳️🌈
(@billyt501) reported
from
East Kilbride, Scotland
@thinkplaymake @Plusnet Having the same problem here. In Scotland...
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MrsMartyn
(@vc61) reported
@Plusnet can you please reply to my DM or answer the Help text i sent HOURS ago. We have been with your “service” 2 days, i don’t think we will be seeing a 3rd at this rate!!
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David Miller
(@thedavidhmiller) reported
@Plusnet Hi. We are meant to be joining plusnet, we haven't received our activation date but our broadband has stopped today. Can you help?
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Ian Boothroyd
(@ianboothroyd) reported
@Plusnet Please ask the people in charge to be more open. 3.9% is a lot to add to bills on top of inflation, and it's reasonable for a customer to ask why. The 'approved statement' gives no 'rationale'. @Ofcom please note.
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barry asbury
(@barryasbury) reported
@Plusnet I'm trying to cancel my contract with you but cannot log on
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Melanie
(@melanieb_OT) reported
@O2 Thanks, I have DM'd. Never had this problem when I joined Vodafone or Plusnet mobile.
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London-Unattached
(@Lon_Unattached) reported
@plusnet - my PAC transfer to you from 3 seems to have gone wrong - I now have no service from 3, but the number isn't ported. Can you advise? trying to call customer service but have waited for 30 mins!
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Guy Rodwell (Closed)
(@guyrodwell_) reported
I've been with both BT and Plusnet now, and this has been a prominent issue with both. One day your internet just doesn't work properly and it's only when you put your device on 5GHz that it works properly 🙃
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Den Brimmell 🇺🇦💙 The NHS
(@BrimmellDen) reported
@Plusnet @Plusnet there’s STILL no landline or internet for my mom or several of her neighbours in spite of you telling me that the problem would be sorted by 15:30 yesterday (7/3/22)! I DM’d you again yesterday & today but had no reply. Is anyone awake there?! What is going on?😤
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Simon Ellinas
(@cartoonelli) reported
@Plusnet very slow broadband speed today. Can you fix this?
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Andy Charles
(@cha77577779) reported
@Plusnet Tell you what Sammy, I got a bit of a shock today. Got an email from Plusnet telling me my price plan was going up.... 9.35%!!! So Plusnet could increase by just CPI which is 3.9%, but choose to kneecap its customers with a further 5.45%. Not the best customer experience Sammy 🤮