Plusnet outages and service status in Chichester, England

Problems in the last 24 hours in Chichester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chichester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Chichester, England

Latest outage, problems and issue reports in Chichester and nearby locations:

• 
  Steve Martin (@smartin) reported 11 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Jeremy Slegg (@jeremy_slegg) reported 11 minutes ago from Littlehampton, England

  @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

• 
  Lee Graham (@OutaLee) reported 19 minutes ago from Littlehampton, England

  Seriously PlusNet... Your customer service is shocking

• 
  Josh Sweetman (@JSweetman92) reported 21 minutes ago from Havant, England

  'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

• 
  Dartagnan Menswear (@DartagnanMens) reported 31 minutes ago from Chichester, England

  Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards

• 
  Tom A Linberry (@TLinberry) reported 37 minutes ago from Bognor Regis, England

  I think @Plusnet should change there advert, we do everything backwards and then,When you leave because there service is poor and they up your bill up with no notification, they charge you £68 for leaving. Plus net we will con you proud. Awful service and awful company. Awful!!!!

• 
  Josh Sweetman (@JSweetman92) reported 38 minutes ago from Havant, England

  Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

• 
  Steve Martin (@smartin) reported 52 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Ian Usher (@iusher) reported 55 minutes ago from Bognor Regis, England

  @Victrix75 @Plusnet @BT As long as the router is taking the connecrion in OK, the mesh system completely does the "wifi around the house" part - so it's an immediate improvement. I can't recommend them enough. (If the router is faulty and the signal isn't getting in, then a mesh network won't help.)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 10 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  Greg Ingham (@GregIngham1) reported 13 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  peztyke (@peztyke) reported 15 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  f_ar_co (@f_ar_co) reported 16 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Wendi Sheard (@WendiSheard) reported 17 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Alison Lees (@AlisonMLees) reported 20 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Rob Shelley (@ITVRobShelley) reported 24 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Alison Lees (@AlisonMLees) reported 27 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Carl French (@18sufc89) reported 29 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  Jaime Dodd (@JDSuker) reported 31 minutes ago

  Try @Plusnet treat their existing customers so much better!