Plusnet outages and service status in Chapel en le Frith, England

Problems in the last 24 hours in Chapel en le Frith, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chapel en le Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Chapel en le Frith, England

Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:

• 
  Ric (@RickyCarterna) reported 1 minute ago from Cheadle Hulme, England

  @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

• 
  stuart burt (@chefstuartburt) reported 11 minutes ago from Ashton-under-Lyne, England

  @Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

• 
  chris hulme (@chrisahulme) reported 13 minutes ago from Furness Vale, England

  @Plusnet is showing again how useless they and their service is.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 32 minutes ago from Macclesfield, England

  @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

• 
  Peter Gough (@goochy808) reported 36 minutes ago from Ashton-under-Lyne, England

  @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

• 
  PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported 46 minutes ago from Stockport, England

  @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

• 
  PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported 55 minutes ago from Ashton-under-Lyne, England

  @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline (@CraftyGirl1460) reported 28 seconds ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Neil Johnstone (@jigthejock) reported 1 minute ago

  @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

• 
  Aled Roberts (@aledrob) reported 2 minutes ago

  @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

• 
  Alex Buckland (@alexbuckland96) reported 2 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

• 
  Verified Jedi (@LoZeno) reported 3 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 4 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway

• 
  Carl French (@18sufc89) reported 5 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  Adam Whitehouse (@A_C_Whitehouse) reported 5 minutes ago

  @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!

• 
  Louise Edwards (@LouiseE53079472) reported 10 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  Rosie L (@DONNYDIVArl) reported 14 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...