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Plusnet outages and service status in Chapel en le Frith, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Chapel en le Frith, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chapel en le Frith, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chapel en le Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Plusnet Issues Reports Near Chapel en le Frith, England

Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:

  • chrisahulme
    chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • chefstuartburt
    stuart burt (@chefstuartburt) reported from Ashton-under-Lyne, England

    @Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

  • goochy808
    Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • RickyCarterna
    Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CriticNo1
    Critic No1 (@CriticNo1) reported

    @Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!

  • peztyke
    peztyke (@peztyke) reported

    @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

  • CriticNo1
    Critic No1 (@CriticNo1) reported

    @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

  • denchaser
    Chasersgaming (@denchaser) reported

    @Plusnet hurry up and fix the bloody internet, mobile data is gonna cost me a fortune on a phone contract you made me get for disabling home phone lines. 😡

  • FlowerP79667758
    Flower Pot (@FlowerP79667758) reported

    @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

  • sussexgirl3
    sussexgirl (@sussexgirl3) reported

    My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

  • MachLoopWales
    MachLoopWales (@MachLoopWales) reported

    @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

  • davidjohn73_
    DBBB (@davidjohn73_) reported

    @BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..